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Social Work: A beginner's text - Chapter 6 'Social Work Practice'

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This is a beginner's text to social work published in 1997, which is now out of print. Since the chapters I have posted on academia.edu have proved so popular and I am no longer contracted to the publisher, I am not able to upload an electronic copy of the book, which I hope won't be too outdated.

problem solving process in social work pdf

Adrian D Van Breda

Social development has been adopted as South Africa’s social welfare approach and is increasingly being adopted in Africa and other parts of the developing world. The translation of developmental social welfare to social work has, however, been difficult for many social workers. A particularly challenging aspect of this translation concerns the practice of social case work within a social development approach, a topic that has received virtually no attention in the social development literature. This paper constructs a process model for a form of social case work that is informed by social development principles and priorities.

poorvi poozaa

The method of social work with individual (social case work) has emerged before social work with group and community work methods, as a planned intervention process for the realization of professional applications. Social work with individual method, as social work with group and community work methods came about and developed in England and the USA. Applications of social work with individual method differed greatly in parallel with the age's changing psychological, socioeconomic and cultural conditions in the process. Previously, only with clients in problem areas arising from the structural and individual reasons such as poverty, dependency and guilt, issue-oriented vocational studies were conducted. It was thought that the problems arose from individuals and the environmental factors weren't taken into consideration. Then, with the changing circumstances and the diverse problems as a bio-psycho-social being, an individual is considered to be a living being who forms interactions in the community and who are affected by these interactions. The idea of not only the individual but also environmental factors and even the processes of non-functional interaction between the individual and the environment caused the problems gained importance in social services and science environment. In this study, as the oldest method of social work in the history, social work with individual is examined under the influence of currents of thoughts and cyclical factors. Also, from the emergence of social work as a discipline and a profession to the present day, how the social workers who are representatives of this profession, carry out their professional activities to guide their clients is outlined in this study.

Journal of Religion & Spirituality in Social Work: Social Thought

Rick Csiernik , Michael Béchard

Panagiotis Pentaris

penny moema

Ewa Domagala- Zysk , Iwona Szewczak , Bożena Piekarska , Marian Nowak

Pheona Agard

Faruk Arslan

I want to publish my master of social work writings in between 2012 and 2014 at Wilfrid lauriert University, The Faculty of Social Work to help individuals about social work field in Canada and elsewhere. As an expereinced MSW and RSW in Ontario, Canada, I’ve learned and practiced Over Mind Mood (CBT), a brief therapy in hospital setting as a discharge planner, strength-based solution focused in CAS, Trauma-Focus Emotion Regulation, Narrative and mindfulness modalities as well as social work counselling. I am a collaborative team member and proven ability to effectively problem solver with a strong desire to help individuals, groups, families, especially seniors, children and vulnerable population. Provide Psychotherapy, Spiritual Care, Spiritual Growth and using person-centered to collaborate in the self-cure system. Guiding and helping people develop a stronger connection with their authentic self, release constricting patterns in their mind, body or spirit, and manifest their true potential. It is my joy to work with all dimensions and all modalities. Currently, I am a PhD candidate in Human Relationships- Psychotherapy and Spiritual Care at Martin Luther College University. Specialized: Anxiety, Stress, Depression, Relationship Concerns, Pain Management, Grief, Obsessive Compulsive Disorder (OCD), Couples Issues, Life Transitions, Family conflict, Borderline Personality Disorder (BPD), Self-esteem and Confidence, Lack of Copings Skills, Anger Management, Lack of Focus, Communication and Motivation issues, Trauma, Neglect and Abuse, Childhood and Adolescence dysfunction, Parenting challenges and Panic Attack.

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Book cover

Encyclopedia of Child Behavior and Development pp 1399–1403 Cite as

Social Problem Solving

  • Molly Adrian 3 ,
  • Aaron Lyon 4 ,
  • Rosalind Oti 5 &
  • Jennifer Tininenko 6  
  • Reference work entry

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4 Altmetric

Interpersonal cognitive problem solving ; Interpersonal problem solving ; Social decision making ; Social information processing

Social problem solving is the process by which individuals identify and enact solutions to social life situations in an effort to alter the problematic nature of the situation, their relation to the situation, or both [ 7 ].

Description

In D’Zurilla and Goldfried’s [ 6 ] seminal article, the authors conceptualized social problem solving as an individuals’ processing and action upon entering interpersonal situations in which no immediately effective response is available. One primary component of social problem solving is the cognitive-behavioral process of generating potential solutions to the social dilemma. The steps in this process were posited to be similar across individuals despite the wide variability of observed behaviors. The revised model [ 7 ] is comprised of two interrelated domains: problem orientation and problem solving style....

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Bowlby, J. (1982). Attachment and loss: Vol 1: Attachment (2nd ed.). New York: Basic Books.

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Dodge, K. A., & Coie, J. D. (1987). Social-information-processing factors in reactive and proactive aggression in children’s peer groups. Journal of Personality and Social Psychology, 53 , 1146–1158.

Downey, G., & Coyne, J. C. (1990). Children of depressed parents: An integrative review. Psychological Bulletin, 108 , 50–76.

D’Zurilla, T. J., & Goldfried, M. R. (1971). Problem solving and behavior modification. Journal of Abnormal Psychology, 78 , 107–126.

D’Zurilla, T. J., & Nezu, A. M. (1999). Problem solving therapy: A social competence approach to clinical intervention (2nd ed.). New York: Springer.

Lochman, J. E., & Dodge, K. A. (1994). Social-cognitive processes of severely violent, moderately aggressive, and nonaggressive boys. Journal of Consulting and Clinical Psychology, 62 , 366–374.

Pettit, G. S., Dodge, K. A., & Brown, M. M. (1988). Early family experience, social problem solving patterns, and children’s social competence. Child Development, 59 , 107–120.

Quiggle, N. L., Garber, J., Panak, W. F., & Dodge, K. A. (1992). Social information processing in aggressive and depressed children. Child Development, 63 , 1305–1320.

Rubin, K. H., & Krasnor, L. R. (1986). Social-cognitive and social behavioral perspectives on problem solving. In M. Perlmutter (Ed.), Cognitive perspectives on children’s social and behavioral development. The Minnesota symposia on child psychology (Vol. 18, pp. 1–68). Hillsdale, NJ: Erlbaum.

Rubin, K. H., & Rose-Krasnor, L. (1992). Interpersonal problem-solving and social competence in children. In V. B. van Hasselt & M. Hersen (Eds.), Handbook of social development: A lifespace perspective . New York: Plenum.

Shure, M. B., & Spivack, G. (1980). Interpersonal problem solving as a mediator of behavioral adjustment in preschool and kindergarten children. Journal of Applied Developmental Psychology, 1 , 29–43.

Spivack, G., & Shure, M. B. (1974). Social adjustment of young children . San Francisco: Jossey Bass.

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Author information

Authors and affiliations.

Department of Epidemiology, University of Washington, Box 354920, Seattle, WA, 98195, USA

Molly Adrian

Department of Psychiatry & Behavioral Health, Seattle Children's Hospital, 4800 Gand Point way NE, Seattle, WA, 98125, USA

Rosalind Oti

Evidence Based Treatment Center of Seattle, 1200 5th Avenue, Suite 800, Seattle, WA, 98101, USA

Jennifer Tininenko

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Editors and affiliations.

Neurology, Learning and Behavior Center, 230 South 500 East, Suite 100, Salt Lake City, Utah, 84102, USA

Sam Goldstein Ph.D.

Department of Psychology MS 2C6, George Mason University, Fairfax, VA, 22030, USA

Jack A. Naglieri Ph.D. ( Professor of Psychology ) ( Professor of Psychology )

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© 2011 Springer Science+Business Media, LLC

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Adrian, M., Lyon, A., Oti, R., Tininenko, J. (2011). Social Problem Solving. In: Goldstein, S., Naglieri, J.A. (eds) Encyclopedia of Child Behavior and Development. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-79061-9_2703

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problem solving process in social work pdf

The Social Work “Helping Process”- Engagement, Assessment, Planning, Intervention, Evaluation, and Termination ASWB

  • Meagan Mitchell
  • March 19, 2022

problem solving process in social work pdf

The Social Work Helping Process on the ASWB Exam

This process will be extremely helpful for you to know and understand for the LCSW and LMSW exams, especially for questions that end in FIRST and NEXT.

What is The Helping Process?

  • Intervention
  • Termination

This six-step process is very helpful to have a mastery of when you are taking your exam.

1) Engagement : You cannot build a therapeutic relationship without engaging the client.  Also includes intake, confidentiality, consent, and explaining the risks of treatment.  Additionally, you’ll be setting boundaries during this session.

2) Assessment : Assessment is when you are determining the client’s presenting problem. This step is used to collect information that will be helpful in treatment. This may include a biopsychosocial assessment. We need to determine strengths and weaknesses so we can identify areas that will be worked on in treatment.

Example: In this phase, you may determine anxiety is the main problem you will work on treatment.

3) Planning : The planning stage refers to planning for treatment. This includes setting goals and objectives. Treatment modality may also be determined in this stage. In this stage, you are making an action plan for the next steps in treatment.

Example: You have determined that you will address the client’s anxiety through 12 weeks of CBT. The goal will be to utilize coping strategies to decrease negative thinking in 3 out of 5 situations.

4) Intervention : This is where the “bulk” of the clinical work will be done. This is when you are actively working with the client. In this stage, you may be utilizing a variety of techniques to work towards established goals. You may also give clients activities to work on outside of the session. Depending on the type of work you are doing, this phase may be long or short-term in nature.

Example: During the intervention phase you will be utilizing CBT. This may include working on distorted thoughts, practicing muscle relaxation, and mindfulness.

Learn more about different intervention methods in this post: Mastering Clinical Social Work Interventions For The ASWB Exam

5) Evaluation : This is where you are looking at the client’s progress. Are they making progress towards established goals? Are there areas that need to be changed? Is the treatment modality working? This is an ongoing process that should be used to determine if changes need to be made in the treatment process.

Example: Is my client making progress towards a decrease in negative thinking? Are the CBT techniques and strategies helping the client cope with anxiety?

6) Termination : Termination is signaled by the close or ending of the therapeutic relationship. Ideally, termination occurs once the client and therapist agree that the treatment goals have been met and services are no longer needed. However, a client can terminate at any time. Termination should be discussed early and clients should have time to prepare for the end of treatment.

Learn more about the Termination stage in this post:  Termination Of Clients On The ASWB Exam  

** For some people termination is signaled by joy and pride. For others, it is more challenging and may be signaled by fear and anxiety. Support your client’s through the termination phase.

Want to learn more about the different stages of the helping process? Watch the video below!

Learn more about my course here: https://agentsofchangeprep.com/

A little bit about me: I am a Licensed Clinical Social Worker and I have been providing individualized and group test prep for the ASWB for over three years. From all of this experience helping others pass their exams, I have created a course to help you prepare for and pass the ASWB exam!

Find more from Agents of Change here:

► Facebook Group: https://www.facebook.com/groups/aswbtestprep

► Podcast: https://anchor.fm/agents-of-change-sw

#socialwork #testprep #aswb #socialworker #socialwork #socialworktest #socialworkexam #exam #socialworktestprep #socialworklicense #socialworklicensing #licsw #lmsw #lcsw #aswbexam #aswb #lcswexam #lmswexam #aswbtestprep #aswbtest #lcswtestprep #lcswtest #lmswtestprep #lmswtest #aswbcourse

Disclaimer: This video content has been made available for informational and educational purposes only. This content is not intended to be a substitute for professional medical or clinical advice, diagnosis, or treatment.

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  1. Social work helping models and approaches....

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  2. (PDF) Problem Solving in Social Work Practice: Implications for

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  5. SOCIAL WORK & BEYOND: Problem Solving Framework in Social Work

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VIDEO

  1. Social Issues and Practices in IT Awareness

  2. Problem-solving Process that focuses on Confronting and Resolving the Conflict (INPM5112

  3. Problem Solving Process. Part

  4. 5 Steps to Make your Problem Solving Process Easy #motivation #inspiration #success

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COMMENTS

  1. PDF The Social Work Process

    These steps include collecting informa-tion about the client (assessment), making sense out of the information (diagnosis), collaborating with the client to develop a plan to change the problems being experienced (the treatment plan), and determining whether the process has been helpful (evaluation).

  2. (PDF) Problem Solving in Social Work Practice: Implications for

    José Ashford Arizona State University Craig Winston LeCroy Arizona State University Abstract An examination of the way in which social workers use knowledge suggests an instrumental approach to...

  3. (PDF) Social Problem Solving: Theory and Assessment.

    Problem-solving refers to a self-regulated behavioral and cognitive process in which a group or a child tries to discover or identify an effective solution to daily challenges (D'Zurilla et al ...

  4. PDF Social Work: A Problem Solving Profession

    4.1 Theory for problem solving in social work . We, the social workers have to work with diverse individuals, families, groups, organizations, and communities. So have to follow some steps and processes. Helen Harries Perlman, discussed about the problem solving model in social care work: a problem solving process (Chicago 1957).

  5. PDF Problem-Solving Theory: The Task-Centred Model

    Problem-Solving Theory: The Task-Centred Model Blanca M. Ramos and Randall L. Stetson Abstract This chapter examines the task-centred model to illustrate the application of problem-solving theory for social work intervention. First, it provides a brief description of the problem-solving model.

  6. PDF Chapter 2 Models of Social-Work Practice

    TheProblem-Solving Model This model owes its existence o Perlman whohas been e1aborating it gradually over the ears. Herformulations can be traced through her many writings, particular S:Jcial Casework: AProblem-Solving Process,4 'The Problem-Solving Model in Social C sework' ,5 and 'Social Case work in Social Work: its Place andPurpose' .6

  7. Problem-Solving Theory: The Task-Centred Model

    First Online: 12 April 2022 361 Accesses Part of the Social Work book series (SOWO) Abstract This chapter examines the task-centred model to illustrate the application of problem-solving theory for social work intervention. First, it provides a brief description of the problem-solving model.

  8. Problem Solving in Social Work Practice: Implications for Knowledge

    Problem Solving in Social Work Practice: Implications for Knowledge Utilization - José B. Ashford, Craig Winston LeCroy, 1991 Boyd, R.D., & Menlo, A. (1984). Solving problems of practice in education. Information as a user construct: The relevance of perceived information needs to synthesis and interpretation.

  9. (PDF) Social Work: A beginner's text

    Evaluate the process and the outcome It is crucial to evaluate both the process and the outcome of the problem-solving which has taken place. Social workers have to be accountable for what they do and it is obviously important to assess whether the outcome has been helpful — that is, whether the problem- solving process has helped to resolve ...

  10. PDF Client System Assessment Tools for Social Work Practice

    1. Compton and Galaway feature Phases of the Problem-Solving Model: Phase I - Contact or Engagement Phase Phase II - Contract Phase, including assessment Phase III - Action Phase, including evaluation (1989, p. 389-391) 2. Johnson features the Stages of the Problem-Solving Process: Stage 1 - Preliminary statement of the problem

  11. PDF An Introduction to Social Problems, Social Welfare Organizations, and

    The difference is that social work is concerned about the internal side of a person's behavior (his or her emotional problems and problem-solving skills) as well as the external side of a person's life (the quality of family life, the school the child attends, the safety of the neighborhoods, and the amount of money he or she has to live on).

  12. Problem Solving and Social Work

    Problem-solving theory (Shier, 2011) was also found to be important in this process. Nezu, Nezu, & Perri (1989) have defined social problem-solving as "…a process by which people both understand ...

  13. All You Need

    Problem Solving Process in Social Work Where Can You Find a Step-by-Step Social Case Work Process With Sample Tasks? Social Work Intervention Process for Crisis Management Social Work Assessment & Planning Process and Tools What Are SOAP Notes Social Work Professionals Use? Free SOAP Notes Examples for Social Workers - Downloadable

  14. Social casework : a problem-solving process

    Social casework : a problem-solving process by Perlman, Helen Harris. Publication date 1957 Topics Social Work, Social case work, Service social personnel, Social casework, Maatschappelijk werk Publisher [Chicago] : University of Chicago Press ... EPUB and PDF access not available for this item.

  15. PDF Step Problem Solving Process

    Step One: Define the Problem Step One is about diagnosing the problem - the context, background and symptoms of the issue. Once the group has a clear grasp of what the problem is, they investigate the wider symptoms to discover the implications of the problem, who it affects, and how urgent/important it is to resolve the symptoms.

  16. Social Problem Solving

    Description. In D'Zurilla and Goldfried's [ 6] seminal article, the authors conceptualized social problem solving as an individuals' processing and action upon entering interpersonal situations in which no immediately effective response is available. One primary component of social problem solving is the cognitive-behavioral process of ...

  17. (PDF) Critical Thinking as Integral to Social Work Practice

    PDF | The paper examines the role of critical thinking in an experience-based model of social work education. ... step-by-step problem-solving process; it is seen as the systematic application of ...

  18. Overview of the Helping Process

    The helping process focuses on problem solving with social work clients in a variety of settings, including those found along a continuum of voluntarism. Hence, the process is presented with the larger systems context in mind. In addition, we present an overview of the structure and ingredients of interviews.

  19. PDF Six-step Problem Solving Model

    problem solving: To ensure consistency Everyone needs to know what method everyone else is using to solve a problem. It keeps the process more scientific and less susceptible to individual biases and perceptions. To help manage the group process The six steps in the problem solving model provide a focus for the group and help set the

  20. Social casework, a problem-solving process

    Social casework, a problem-solving process by Perlman, Helen Harris. Publication date 1957 Topics Social case work, Problem Solving, Social Welfare, Service social personnel, Maatschappelijk werk, Social casework Publisher [Chicago] University of Chicago Press Collection ... EPUB and PDF access not available for this item.

  21. (PDF) Social Work: A Problem Solving Profession

    There have been a number of professions in the world, but social work is central among them. It has a scientific base and problem-solving theories and processes. Social work can be the answer to ...

  22. The Social Work "Helping Process"

    1) Engagement: You cannot build a therapeutic relationship without engaging the client. Also includes intake, confidentiality, consent, and explaining the risks of treatment. Additionally, you'll be setting boundaries during this session. 2) Assessment: Assessment is when you are determining the client's presenting problem.

  23. (PDF) Problem Solving Approach

    (PDF) Problem Solving Approach Problem Solving Approach Authors: Arkeya Pal Army Institute of Management Faruk Bin Poyen Phd University Instituitute of Technology, University of Burdwan...