Troubleshoot problems updating Windows
In Windows 11, you decide when and how to get the latest updates to keep your device running smoothly and securely. This article will help you answer questions and troubleshoot common problems with your Windows 11 update.
If you're looking for info on how to activate Windows 11 or to verify that your installation of Windows 11 is activated, see Activate Windows .
Have issues installing Windows updates? Start here.
Your device may not be able to update to the latest version of Windows 11 for a few reasons. The following tips can help you pinpoint the issue affecting your device.
Before you begin, make sure your device is plugged into a power source and connected to the internet. Then, try the steps listed below to get your PC to update.
Some updates require administrator access. If your account doesn't have administrator access, see Create a local user or administrator account in Windows . Or if someone else at home or in your office has an administrator account on your device, try asking them to install the updates.
Before trying any of the solutions below, make sure you back up your personal files. You can back up your Windows PC , or insert a USB drive and use File Explorer to drag and copy important files to the USB drive. If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.
You can also back up your files with OneDrive. For more info, go to Back up your Documents, Pictures, and Desktop folders with OneDrive .
Learn more about Windows Update
Free up some drive space so you can run updates
Make sure that your device has enough space. Your device requires at least 16 GB of free space to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. If your device has a small hard drive, you may need to insert a USB drive to update it.
If your PC is running low on storage, try the techniques at Free up drive space in Windows .
Restart to apply installed updates
Many updates require you to restart your device. Save your work and close all open applications. Then, select Start > Power , and select either Update and restart or Update and shut down .
Run Windows Update again
Even if you have downloaded some updates, there may be more available. After trying the preceding steps, run Windows Update again by selecting Start > Settings > Windows Update > Check for updates . Download and install any new updates.
Check for updates in Settings
Disconnect external hardware
Remove any external storage devices and drives, docks, and other hardware plugged into your device that aren't needed for basic functionality. Then try to run updates again and see if this resolved your issue. If it didn't, continue to the next tip.
Update third-party drivers
If you've added hardware to your device, check for third-party driver updates and installation instructions on the hardware manufacturer’s website. Update any drivers, then try to run updates again and see if this resolved your issue. If it didn't, continue to the next tip.
Check Device Manager for errors
In the search box on the taskbar, type device manager , then select Device Manager from the list of results.
In the window that appears, look for any device with a yellow exclamation mark next to it. (You may have to select each category to view the list of devices.) Select the device name.
Select Action , and then choose either Update driver or Uninstall to correct the errors.
Common troubleshooting questions
I received an error code while updating..
If you are receiving an error message with a specific error code, try running the Windows Update Troubleshooter . If that doesn't resolve the issue, see Fix Windows Update errors and follow the instructions to help resolve common update issues.
My update got to 51-99% and won’t complete installation. What’s wrong?
The time required to download and install updates depends on connection speed, network settings, and the size of the update. If the installation remains stuck at the same percentage, try checking for updates again or running the Windows Update Troubleshooter .
To check for updates, select Start > Settings > Windows Update > Check for updates .
To get help, in the search box on the taskbar, type get help , then select Get Help from the list of results. To leave feedback if you run into further problems, in the search box on the taskbar, type feedback hub , then select Feedback Hub from the list of results.
How can I stop my computer from updating?
Windows 11 is the most secure Windows ever, and we recommend you stay updated to protect your PC from security risks and to keep it running smoothly. However, you can temporarily pause updates as well as schedule a restart to install updates at a time that's convenient for you. Learn how to temporarily pause updates Find out how to schedule a restart to install updates at a convenient time
How do I turn off update notifications?
You will only receive a notification when it’s time to restart your computer to apply the installed updates.
Do updates affect my data usage?
Monthly quality updates on Windows 11 are quite small and have a minimal impact on data usage. Feature updates typically happen twice per year, and you can control when to install them. They require more data but are less frequent.
If you’re on a metered connection, some updates for Windows won’t be installed automatically. Metered connections in Windows
How do I fix a slow computer?
Your computer might be slow for a number of reasons, but updating to the latest version of Windows 11 can improve its performance. For help with a slow computer, see Tips to improve PC performance in Windows .
The update finished, but now I can’t find my files.
If you're having trouble finding your files after an upgrade, see Find lost files after the upgrade to Windows 10 or 11 for other things to try.
Warning: Microsoft only recommends trying the procedures in this section if you're comfortable working in the command line. These procedures require administrator permissions on your device.
Rename software distribution folders
In the search box on the taskbar, type command prompt , then select Run as administrator from the list of options. Select Yes . Next, in the window that appears, type the following commands one at a time, including the spaces as shown. After you type each command, press Enter . Then let each command complete before you type the next command.
After all these commands are completed, close the Command Prompt window and restart your computer.
Temporarily remove third-party security software
In some instances, third-party antivirus or security software can cause errors when you try to update to the latest version of Windows 11. You can temporarily uninstall this software, update your PC, and then reinstall the software after your device is up to date. We recommend using third-party antivirus or security software that’s compatible with the latest version of Windows 11. You can check compatibility by visiting the software manufacturer’s website.
Note: Before uninstalling software, make sure you know how to reinstall your programs and that you have any necessary product keys.
Repair hard drive errors
In the search box on the taskbar, type command prompt, and then select Run as administrator from the list of options. Select Yes . In the window that appears, type the following command, including the space as shown: chkdsk/f C: and then press Enter . Repairs will automatically start on your hard drive, and you’ll be asked to restart your device.
Perform a clean restart into Windows
A clean restart starts Windows with a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update that may cause issues updating your PC. Learn how to do a clean restart
Restore and repair system files
In the search box on the taskbar, type command prompt , then select Run as administrator from the list of options.
In the window that appears, type this command including spaces as shown: DISM.exe /Online /Cleanup-image /Restorehealth
Press Enter . When the command operation has run successfully, you'll see a confirmation message from Command Prompt that says, “The restore operation completed successfully” or “The operation completed successfully”. Note: If you don't see a confirmation message, retype the command and try again.
Next, type this command, including the space as shown: sfc /scannow
Press Enter . Wait until the sfc scan verification reaches 100% completion, and then close Command Prompt.
Try running the Windows Update again.
Learn how to repair a Windows image
Perform a clean installation of Windows 11
Go to the software download page and select Download tool now to download the clean installation tool. Make sure to carefully read the notes on the software download page before using the tool.
In Windows 10, you decide when and how to get the latest updates to keep your device running smoothly and securely. This article will help you answer questions and troubleshoot common problems with your Windows 10 update.
If you're looking for info on how to activate Windows 10 or to verify that your installation of Windows 10 is activated, see Activate Windows .
Your device may not be able to update to the latest version of Windows 10 for a few reasons. The following tips can help you pinpoint the issue affecting your device.
Serviced versions of Windows 10: Frequently asked questions
Even if you have downloaded some updates, there may be more available. After trying the preceding steps, run Windows Update again by selecting Start > Settings > Update & Security > Windows Update > Check for updates . Download and install any new updates.
To check for updates, select Start > Settings > Update & Security > Windows Update > Check for updates.
To get help, in the search box on the task bar, type get help , then select Get Help from the list of results. To leave feedback if you run into further problems, in the search box on the taskbar, type feedback hub , then select Feedback Hub from the list of results.
Windows 10 is the most secure Windows ever, and we recommend you stay updated to protect your PC from security risks and to keep it running smoothly. However, you can temporarily pause updates as well as schedule a restart to install updates at a time that's convenient for you. Learn how to temporarily pause updates Find out how to schedule a restart to install updates at a convenient time
If you need to know where you left off in your work after an update, use Timeline to jump back in.
To get started with Timeline, select Task View on the taskbar, or press the Windows logo key +Tab and select the activity you want to resume.
Monthly quality updates on Windows 10 are quite small and have a minimal impact on data usage. Feature updates typically happen twice per year, and you can control when to install them. They require more data but are less frequent.
Your computer might be slow for a number of reasons, but updating to the latest version of Windows 10 can improve its performance. For help with a slow computer, see Tips to improve PC performance in Windows .
In some instances, third-party antivirus or security software can cause errors when you try to update to the latest version of Windows 10. You can temporarily uninstall this software, update your PC, and then reinstall the software after your device is up to date. We recommend using third-party antivirus or security software that’s compatible with the latest version of Windows 10. You can check compatibility by visiting the software manufacturer’s website.
In the search box on the taskbar, type command prompt, and then select Run as administrator from the list of options. Select Yes . In the window that appears, type the following command, including the space as shown: chkdsk/f C: and then press Enter . Repairs will automatically start on your hard drive, and you’ll be asked to restart your device.
Perform a clean installation of Windows 10
Contact Microsoft support if you continue to have problems with your Windows updates.
How to use the PC Health Check app
Windows Update: FAQ
Create a local user or administrator account in Windows
Windows Update troubleshooter
Free up drive space in Windows
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How to Troubleshoot Windows Update Errors
Windows Update is a lifesaver. It’s crucial for security and performance, and no PC should ignore it. But what do you do when Windows Update isn’t working? We’re here to guide you through troubleshooting solutions. Then, once you fix Windows Update, install specialized optimization software to help prevent updater problems from happening again.
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Below, we’ll go through the most common reasons your Windows updates are failing and how to repair them, starting with the easiest fix to the most intense. If your Windows 10 or Windows 11 updates have failed to install, the fix might be quite simple. Keep reading to troubleshoot Windows Update errors.
What causes the Windows Update failing error?
The Windows Update failing error may be caused by basic problems, like not having enough storage space, or something deeper like outdated drives or missing Windows program files. Windows Update is one of the operating system’s highest priorities, so it’s essential that you troubleshoot as soon as you can.
If Windows Update is not downloading, one of the following issues is likely the cause:
Corrupted update files
A lack of free space
A hardware conflict
Issues with the update service
A slow or broken internet connection
Windows updates contain all of the latest security updates, patches, and system fixes for Windows. Logging on to the internet without an updated OS can leave you vulnerable to security exploits , malware infections , or complications resulting from a Windows black screen .
But Windows Update doesn’t cover everything — just the most basic system processes. Everything installed on top of Windows requires drivers to communicate with the OS and work properly.
Graphics drivers and audio drivers are distributed by the company that made your video or audio device, and they’re updated separately. They’re no less important from a security standpoint, so use a driver updater to stay on top of updates automatically.
The same goes for updating web browsers . Browsers are maintained independently from the rest of Windows, and they are just as exploitable by hackers . Make sure you keep Google Chrome updated, or update whatever browser you use.
How can I fix the Windows Update error?
To fix the Windows Update error, first restart your computer and clear up disk space. You should also unplug non-essential USB devices and find a better spot to boost your internet connection . These simple tricks should help if Windows Update is stuck.
Those solutions will not only help you repair Windows Update, they’ll also help improve your computer’s overall performance. Slow internet can cause a bunch of problems, so checking your router is a good place to start.
And while you’re trying to make things faster, consider looking up the best driver update software . It might surprise you how much updated drivers can boost stability and performance , and they can really help fix Windows Update.
If Windows is still not updating after these quick fixes, here are some more ways to fix Windows Update problems.
Free up space
Freeing up disk space is one of the main ways to speed up and clean up your PC . Apps can create clutter that’s hard to find without a deep clean — your hard drive can still be full of clutter even after backing up and deleting a ton of videos. Using a PC cleaner tool can help clear out all the junk you don’t see. Temporary files should be cleaned out regularly , otherwise clutter will build up and slow down your computer.
The best free PC cleaner takes a non-invasive approach, so you know that nothing important will get deleted. But you might need to re-enter your passwords into your online accounts, as many PC cleaners get rid of cookies and internet history.
AVG TuneUp is a dedicated cleaner that optimizes your computer automatically. Once you install it, you don’t have to worry about disk space crowded with junk. AVG TuneUp uninstalls software you don’t need and removes all the unnecessary files taking up space. Get your computer running like new again — try AVG TuneUp for free today.
Run the Windows Update Troubleshooter tool
The Windows Update Troubleshooter tool can help you if the problem isn’t due to insufficient disk space. This tool is designed to figure out the problem keeping your Windows from updating. You can run the Windows Update Troubleshooter tool in Windows 10 from the Update & Security settings, where you can see Troubleshoot on the sidebar.
Here’s how to run the Windows Update Troubleshooter tool:
In the Windows Start menu, click Settings (the gear icon).
Click Update & Security .
Click Troubleshoot in the left panel.
Click Additional troubleshooters .
Click Windows Update , then select Run the troubleshooter .
Restart your device.
The Windows Update repair tool should fix the issue. To try Windows Update again, click the Windows Start menu, type check for updates , click Enter , and click Check for updates . Use the same process to troubleshoot Windows update errors in Windows 11.
Restart Windows Update and related services
Sometimes the Windows Update app just needs a little refresh. You can restart it in a special window and see if it starts running again. Here’s how to reset Windows Update from Service Manager:
Press the Windows Key + R (this opens the Run dialog). Type services.msc and press OK .
Find Windows Update in the Service Manager, right-click it, and select Restart .
Now you can check if Windows Update is working as it should. Another option is to use Windows Command Prompt. Here’s how to restart Windows Update from Command Prompt:
Type cmd in the Windows Start menu and press Enter .
Enter the following commands one at a time:
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Now, enter these two commands one at a time (replacing C: with the drive where Windows OS is installed, if necessary):
Ren C:\SoftwareDistribution SoftwareDistribution.old
Ren C:\system32\catroot2 catroot2.old
Then, restart the services using these commands, one at a time:
net start wuauserv
net start appidsvc
net start cryptsvc
Run the System File Checker (SFC) scan
Sometimes Windows Update isn’t working because essential system files are damaged. The System File Checker (SFC) can fix corrupted system files that can get damaged due to malware, incorrect settings, or even a small edit to a single character — depending on the file. SFC resets these damaged modifications.
Note that this is different from a CHKDSK scan, which checks for and repairs physical problems with the hard disk.
Here’s how to run a System File Checker scan in Windows 10.
Open the Windows Start menu and type cmd . Choose Run as Administrator . Say yes or OK to the pop-up.
Type sfc /scannow without quotation marks and press Enter .
Watch for the results of the scan.
Use the same steps for Windows 11. Restart the computer after the scan has completed and the SFC scan tool should have fixed the faulty files.
Install the Windows Update manually
If Windows 10 still can’t update, try downloading the update manually. This is best when something about your internet connection isn’t configured in the standard way, or if it’s too slow. Windows Update needs a fast and stable internet connection, and if your connection is metered or certain services are disabled for some reason, Windows Update won’t cooperate.
Here’s how you can download and install Windows Updates manually.
Go to the Microsoft Update Catalog and type your Windows version — such as Windows 10 or Windows 11 — in the search bar. Hit Enter .
Find your Windows version and the specific update you need, then click Download to start installing the update manually.
This method should help you get the latest updates in case Windows Update is failing.
Performing clean installation/repairing installation
If none of the solutions above have worked, you may need to reinstall Windows. Reinstalling Windows wipes your computer and installs a fresh version of Windows, thereby erasing any problem you might have.
Reinstallation should be done only as a last resort, and remember to back up your hard drive beforehand.
Here’s how to fix Windows Update issues by reinstalling Windows:
Open the Windows Start menu and click Settings (the gear icon).
Click Recovery in the left panel.
Under Reset this PC click Get started .
Reinstalling Windows takes time, so set aside a few hours for the process to complete. Once you’re done, the problem should be resolved and Windows Update should be repaired.
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To avoid having to manually troubleshoot Windows issues whenever they occur, use specialized cleaning software to keep your computer optimized automatically.
AVG TuneUp clears out junk files and updates your components seamlessly, keeping your PC smooth and running like new. And AVG TuneUP lets you easily schedule regular, automatic maintenance to keep your speed high and your problems at bay. Try AVG TuneUp for free today.
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What to Do When Windows Update Keeps Failing on Windows 10
Windows 10 is one of the latest operating systems released with millions of users over the globe. However, despite its popularity, there are plenty of issues that you can run into on a daily basis when using the system. One of these errors is the Windows Update feature failing over and over, making you unable to update Windows 10
There are many possible causes of errors like this. If you’re dealing with the Windows Update keeps failing on Windows 10 , our article is the perfect place to start troubleshooting.
Many users run into error messages related to the Windows Update failing. These include error pop-ups such as “Windows Update failed to install” or “Install failed.” Some reports say there is no error message, but the update process is stuck and doesn’t proceed even after a long time.
Read » How to Fix Windows Update Stuck on Download after Windows 10 Upgrade
What causes the Windows Update failing error?
When it comes to issues such as the Windows Update failing over and over, many possible things can produce the error. We compiled a list of the most common causes based on user reports.
- Corrupt or missing system files . System files are crucial to make sure everything works on your device. There’s a possibility that your system files were corrupted or deleted recently, which causes Windows Update to fail.
- Outdated drivers . Drivers are needed to handle components that don’t natively come with Windows 10 compatibility such as graphic cards, network cards, and so on. If a driver related to this issue hasn’t been updated in a while, it can cause issues with Windows Update.
- An issue with the Windows Update service . There’s a possibility that something is wrong with your update service itself. If this is the case, you can find alternative ways to download the latest Windows 10 update below.
Keep in mind — the list above doesn’t contain all possible causes. You might be experiencing the error due to a unique issue on your computer. However, our methods below will surely help you fix this error with ease, no matter what caused it in the first place.
If you can’t update Windows 10 because of update errors, don’t panic. Such errors can be easily fixed by following our detailed guides below.
Note : You will be required to use an administrator account to be able to perform all of the steps described below.
8 Methods to fix Windows Update failing errors
- Run the Windows Update Troubleshooter tool
- Restart Windows Update related services
- Reset Windows Components to solve the problem
- Run the System File Checker (SFC) scan
- Execute the DISM command
- Temporarily disable your antivirus
- Restore Windows 10 from a backup
- Update Windows operating system
#1. Run the Windows Update Troubleshooter tool
The first method to try is to use the built-in Windows Update Troubleshooter tool. This tool can automatically detect and fix many common Windows Update problems. To use this tool, follow these steps:
- Press the Windows key + I to open the Settings app
- Click on Update & Security
- Click on Troubleshoot
- Click on Additional troubleshooters
- Click on Windows Update
- Click on Run the troubleshooter
- Follow the on-screen instructions
#2. Restart Windows Update related services
Another solution to fix Windows Update errors is to restart the Windows Update-related services . This method can help to resolve any issues with the service not functioning correctly. To do this, follow these steps:
- Press the Windows key + R to open the Run dialog box
- Locate the following services:
- Background Intelligent Transfer Service (BITS)
- Cryptographic Services
- Windows Update
- MSI Installer
- Right-click on each service and select Restart
- After restarting all of the services, try running Windows Update again
#3. Reset Windows Components to solve your problem
Resetting Windows Components could solve your problem. This method is the same us the above one except you'll be doing it through the command prompt.
- This will bring up the command prompt.
- net stop bits
- net stop wuauserv
- net stop appidsvc
- net stop cryptsvc
- Type this command and press enter: Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- Type this command and press enter: Ren C:\Windows\System32\catroot2 Catroot2.old
- net start bits
- net start wuauserv
- net start appidsvc
- net start cryptsvc
- Restart the computer and try again to update Windows to see if the error still occurs.
This might be all you need to fix the issue when Windows Update failing error.
#4. Run the System File Checker (SFC) scan
Another solution to fix Windows Update failing errors is to run the System File Checker (SFC) scan. This tool can scan for and repair corrupted or missing system files that may be causing the update error. To run the SFC scan, follow these steps:
- Wait for the scan to complete (this may take some time)
- Restart your computer and see if Windows can now update
#5. Execute the DISM command
If the SFC scan did not fix the Windows Update error, you can try using the Deployment Image Servicing and Management (DISM) command. They work similarly, except the DISM command can repair any corrupted system image files that may be causing the update error. To use this command, follow these steps:
- Restart your computer
#6. Temporarily disable your antivirus
Sometimes, your antivirus software may block or interfere with the Windows Update process. You can try temporarily disabling your antivirus software and then running Windows Update again to fix this. To disable your antivirus, follow the instructions provided by the software manufacturer.
#7. Restore Windows 10 from a backup
If none of the above methods work, you can try restoring your Windows 10 system from a backup. This will revert your system to a previous state where the Windows Update was working correctly. To do this, follow these steps:
- Open the Settings app
- Click on Backup
- Click on Go to Backup and Restore (Windows 7)
- Click on Restore my files
#8. Update Windows operating system
Finally, it's important to keep your Windows operating system up to date. Microsoft releases regular updates and patches that can help fix bugs and improve system performance. To check for and install updates, follow these steps:
- Click on Check for updates
- If updates are available, click on Download and install
It's recommended to regularly check for updates and install them to avoid future Windows Update failing errors.
Before you go watch, Windows Updates Failed, Error Encountered | Fix All Windows 11,10 Updates Errors
Windows Update failing errors can be frustrating, but there are several methods to fix the issue.
To solve it you can use the built-in Windows Update Troubleshooter tool, restart Windows Update-related services, reset Windows components, run the System File Checker (SFC) scan, execute the DISM command, temporarily disable antivirus software, restore Windows 10 from a backup, and updating the Windows operating system.
By following these steps, you can get your Windows Update back on track and keep your system secure and up to date.
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This wednesday | 12 pm est / 9 am pst, windows update failed here are 7 ways to fix it, october 5, 2021.
By Peter Barnett
Windows update failed errors are frustrating for anyone who uses Windows. Whenever you experience Windows update failing repeatedly and see a blue screen with a message indicating problems updating Windows, this article will help guide you through fixing Windows update errors.
Why Windows Updates Fail?
The Windows 10 update failure to install is not uncommon but what causes win 10 update errors? There are several reasons why Windows updates keep failing:
Corrupt Update Files. In this case, try deleting the flawed file and see if that resolves the issue.
Overload in Update Queue. Perhaps, Windows require several updates at a time. Try rebooting the machine to troubleshoot the issue.
Limited Space on Your Drive. The lack of free space on your drive can be a reason why Windows update keeps failing. See if you can free up some space on your drives and try running the Windows update once again.
Conflict with Drives or Hardware. Try disconnecting any connected devices such as drives, USB, or printers that may be causing Windows updates to fail every time.
Why Should One Install This Critical Update?
It automatically installs crucial drivers and updates whenever they are available. To keep Windows endpoints up to date, the best practice is to automatically install Windows updates .
How to Fix Update Error
When you wonder how you can install Windows update that keeps failing, there are certain steps you should try to finally update OS on your computer. Give a go the steps described below in the following order until your Windows update error is fixed.
1. Restart the Computer and Run Windows Update Again
Most updates run smoothly, but from time to time, several updates might queue and try to run at the same time, causing Windows update failure. For instance, a servicing stack update has to install first, and then you have to reboot the machine before running the next update installation.
2. Check for Driver or Hardware Conflict
As mentioned earlier, the connected peripheral devices may cause conflicts and be the reason why Windows is unable to update. Disconnect all printers, USBs, webcams, reboot your machine, and then try to run Windows update again.
3. Vacate Space on Your Drive
It is possible that your drive simply lacks free storage space to install the update. See if you can make space by decluttering or using an exernal drive, reboot the machine, and give a Windows update another go.
4. Try the Windows Update Troubleshooter Tool
Windows 10 comes with a designated tool to assist in troubleshooting Microsoft updates issues. Access it easily by simply typing troubleshoot in the taskbar search field. Go to the settings and click Windows Update , then Run the Troubleshooter . Then follow the prompts with instructions.
5. Stop Updates
Step 1 — Go to Settings
Step 2 — Click Update & Security
Step 3 — Click Windows Update
Step 4 — Click Advanced Options button
Step 5 — Switch the Pause Updates toggle off
Step 6 — Restart your computer
Step 7 — Rerun Windows Update
6. Erase Software Distribution Log
Step 1 — Restart computer in safe mode Step 2 — Open File Explorer, and navigate to C:\Windows\ Step 3 — Locate and delete the Software Distribution folder Step 4 — Restart your computer, and run Windows Update
7. Download the Latest Feature Update from Microsoft
When Windows Update keeps failing, you should consider visiting the Microsoft site to download the update file. Once you have downloaded the update, run it manually.
8. Run the System File Checker (SFC) Scan
The System File Checker is a default tool in Windows 10. Also known as “SFC scan,” it’s your fastest method to fix corrupted system files and other problems. Run it to attempt to fix any potential issues with Windows installation.
9. Restore Windows 10 from a Backup
If you are not successful at fixing failed Windows updates, we suggest that you check for a Restore Point on your system. Use it to restore the device to a state when the Windows Update was installed correctly. You can then update the OS to the latest version from that point.
Why Installing Windows Updates?
Microsoft regularly rolls out updates that include bug fixes, feature upgrades, and security patches to improve Windows operating systems usability and security.
Operating system updates patches protect from newly uncovered security vulnerabilities that hackers can exploit. Essentially, by delaying updating your system, you increase the risks of vulnerability exploitation.
Can I Skip Windows Update?
As a standard directive, it is advised to consistently install Windows updates once they become available. However, there are certain exceptions. If you happen to have a problematic update, then you might want to pick between bypassing the update and performing an installation of Windows 10 from scratch.
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How to fix Windows Update problems on Windows 10
If Windows Update isn't working or showing an error, then use this guide to troubleshoot and resolve most frequent problems on Windows 10.
On Windows 10 , Windows Update is an essential component that provides the mechanism to download and install quality updates as well as feature updates to improve the overall performance, integrate new features, and patch security vulnerabilities. However, for different reasons, sometimes, you may experience problems with the feature, such as stuck for a long time scanning and downloading, errors and failures during installation, and many other issues.
Thankfully, if you run into an issue or an error (for example, 0x80070020, 0x80240438, 0xC19001E2, 0x80070424, 0x80242006, 0x8007000E, 0x80D02002, 0x80070070, 0x80096004, 0x80080005, 0x8007000D, or 0x80240034), you can use a number of troubleshooting steps to fix Windows Update on your installation.
In this Windows 10 guide, we'll walk you through several ways to fix common problems with Windows Update on your device.
How to fix Windows Update covering basics
How to fix windows update using troubleshooter, how to fix windows update installing update manually, how to fix windows update repairing installation, how to fix windows update skipping maintenance schedule, how to fix windows update installing latest version, how to fix windows update performing clean installation.
If you're trying to update your device and Windows Update isn't working, you can follow a few necessary steps to resolve the problem, including restarting your computer, checking to make sure that you have a working internet connection, and using the feature to pause updates.
To restart your device, use these steps:
- Open Start .
- Click the Power options menu.
- Click the Restart button.
Once you complete the steps, try to update your device again from the Windows Update settings page.
Checking internet connection
Although it might be obvious, but if you're not connected to the internet, you won't be able to download and install updates.
To confirm you have an active internet connection, use these steps:
- Search for Command Prompt and click the top result to open the console.
- Type the following command to confirm you have an active internet connection and press Enter : ping google.com In the command, we're pinging Google domain as an example, but you can use other pingable domains or services, such as CloudFlare.com, or Google DNS services (188.8.131.52 or 184.108.40.206).
- Confirm you're getting a reply without any packet loss.
Of course, you can always try to open any website with your web browser, but using Command Prompt is a more effective method to confirm network connectivity.
If you can't connect to the internet, then it's probably a problem with your connection, not Windows Update. You can use this comprehensive guide to resolve most common issues connecting to a network.
Sometimes, if you're dealing with issues downloading updates, pausing and resuming Windows Update can help to fix the problem.
To pause and resume updates on Windows 10, use these steps:
- Open Settings .
- Click on Update & Security .
- Click on Windows Update .
- Click the Pause updates for 7 days button.
- Restart your device.
- Click the Resume updates button.
After you complete the steps, try checking for updates again to see if the problem was resolved.
Freeing up space
Usually, the lack of storage can trigger errors trying to updates your device. If you need additional space to install updates, use these steps:
- Click on System .
- Click on Storage .
- Under the "Local Disk C:" section, click the Temporary files section.
- Select the items that you want to clear to free up space. Quick note: Selecting the Downloads option will clear the files from the "Downloads" folder. If you have important files, clear the option, or copy the files you want to keep to an external drive before proceeding.
- Click the Remove files button.
Once you complete the steps, you'll have more space to run Windows Update without triggering the no enough space error code.
If you have to reclaim more space, you can check this guide with many more ways to free up space on Windows 10.
Windows 10 comes with a Windows Update troubleshooter tool that can diagnose and resolve common problems with the feature.
To use the troubleshooter to fix problems with Windows Update, use these steps:
- Click on Troubleshoot .
- Under the "Get up and running" section, select the Windows Update option.
- Click the Run the troubleshooter button.
- Click the Close button.
Once you complete the steps, the troubleshooter will diagnose and resolve any issue that it finds, and then you should be able to update again.
Sometimes installing the most recent update manually can help to fix problems with the Windows Update service.
Determining system type
Before you can download the correct update package, you have to confirm whether you're using a 32-bit or 64-bit version of Windows 10.
To determine your device system type, use these steps:
- Click on About .
- Under the "Device specifications" section, determine the system type.
- Under the "Windows specifications" section, determine the version number.
After you complete the steps, you can proceed to download the latest package for your installation.
Downloading updates manually
To download quality updates of Windows 10 manually, use these steps:
- Open the Windows Update History page .
- Click the version of Windows 10 that matches your installation (for example, version 1909 ) from the left side.
- Confirm the knowledge base number of the latest update — for example, KB4530684 .
- Open the Microsoft Update Catalog page .
- Search for the KB number — for example, KB4530684 .
- Click the Download button for the version that applies for your installation. For instance, if you're running the 64-bit version, you should click the download button for the "Windows 10 Version 1903 for x64-based Systems" update.
- Click the .msu download link to save the package on your device.
Once you complete the steps, you can proceed to install the update on your computer.
Installing updates manually
To install the latest update that you downloaded manually, use these steps:
- Search for Command Prompt , right-click the top result, and select the Run as administrator option.
- Type the following command to install the update and press Enter : wusa C:\PATH-TO-UPDATE\NAME-OF-UPDATE.msu /quiet /norestart This example installs the update package located in the Downloads folder: wusa C:\Users\m__la\Downloads\windows10.0-kb4530684-x64_02ab3d424a993fbefa857f5b92999383f56c6986.msu /quiet /norestart Quick tip: If the name is too long to type, then type Windows10.0-kb and press the Tab key to complete the name automatically and continue typing the command.
After you complete the steps, the update package will install, but you'll need to restart the device manually to finish applying the changes. If the update applies successfully, there's a good chance that Windows Update will start working again.
If there's a problem with running Windows Update, there is a chance that you may have one or multiple corrupted system files, which you can repair using the System File Checker (SFC) command tool.
To repair the Windows 10 installation to resolve issues with Windows Update, use these steps:
- Type the following command to repair the system image and press Enter : dism /Online /Cleanup-image /Restorehealth
- Type the following command to repair the installation files and press Enter : sfc /scannow
Once you complete the steps, try running Windows Update one more time, and if the problem was a missing or damaged system file, now the update service should start working as always.
Although updates are essential to keep your device running smoothly and secure, sometimes updates can roll out with unknown bugs that may cause problems, including installation issues.
If you suspect that the problem could be the update and not your installation, it's recommended not to install the cumulative update until the next release.
To skip an update release, you have to hide it from your device using these steps:
- Open the Windows Support website .
- Click the Download the "Show or hide updates" troubleshooter package now link to save the troubleshooter on your device.
- Double-click the wsuhowhide.diagcab file.
- Click the Next button.
- Click the Hide updates option.
- Select the update causing the problem.
After you complete the steps, the update will no longer be available for your device, resolving any errors trying to install the quality update using Windows Update. However, when a follow-up update becomes available, it'll eventually download and install automatically.
Sometimes if you're running an older version of Windows 10, you can try upgrading to the most recent release to fix many problems with the current installation, including issues with Windows Update. While there are multiple ways to upgrade to the latest version, using the Update Assistant tool is the easiest method.
To upgrade a device to the latest version with the Update Assistant, use these steps:
- Open the Windows 10 download page .
- Click the Update now button.
- Save the Update Assistant installer to your device.
- Double-click the Windows10Upgrade file to launch the assistant.
- Click the Update Now button.
- Click the Restart Now button.
Once you complete the steps, the new version of Windows 10 will hopefully resolve the problem with Windows Update, and it might even improve system performance as well as other issues with the previous release.
If nothing seems to work to resolve the issue with Windows Update, as a last resort, you may want to consider performing a clean installation of Windows 10 to resolve this and other problems.
Creating bootable media
Before you can proceed with the installation of Windows 10, you need to create a USB media to start your device and continue with the installation.
To create a bootable media using the Media Creation Tool, use these steps:
- Click the Download tool now button.
- Save the Media Creation Tool installer to your device.
- Double-click the MediaCreationToolxxxx.exe file to begin the process.
- Click the Accept button to agree to the terms.
- Select the Create install media (USB flash drive, DVD, or ISO file) for another PC option.
- Select the USB flash drive option.
- Click the Next button
- Select the flash drive from the list.
- Click the Finish button.
After you complete the steps, you can proceed with the clean installation of Windows 10.
Installing Windows 10
To do a clean installation of Windows 10, use these steps:
Warning: This is a friendly reminder that this process will erase everything on your computer. It's always recommended to make a temporary full backup of your PC before proceeding.
- Start the computer with the Windows 10 USB media. Quick tip: If you can't boot your device with the bootable media, then you need to change your basic input/output system (BIOS) settings to change the boot order to start the device from USB. Usually, this process requires hitting one of the function keys (F1, F2, F3, F10, or F12), the ESC, or Delete key as soon as you start the computer. The only caveat is that these settings will be different per manufacturer, and even by computer model. So make sure to check your device manufacturer's support website for more specific instructions.
- On prompt, press any key to boot from the device.
- On the "Windows Setup," click the Next button.
- Click the Install now button.
- Click the I don't have a product key option to continue (assuming that your device was already activated).
- Select the edition of Windows 10. (This selection must match the version your product key activates.)
- Select the I accept the license terms option to continue.
- Click on the Custom: Install Windows only (Advanced) option.
- Select the partition with the current installation (usually "Drive 0"), and click the Delete button. Quick tip: If "Drive 0" has multiple partitions, you have to select and delete each of the partitions to allow the setup to use the entire drive for the new clean installation. Windows 10 will create the required partitions automatically during the process. It's not necessary to delete the partitions on secondary drives.
- Click the Yes button.
- Select the empty drive (Drive 0 Unallocated Space).
Once you complete the steps, you'll need to continue with the out-of-box experience (OOBE) to configure your device, and after the process, the issue with Windows Update should be resolved as well as other system problems.
If you need assistant performing a clean install of Windows 10, you can use this comprehensive guide .
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Mauro Huculak is technical writer for WindowsCentral.com. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community.
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- Partition Disk
7 Solutions to Fix Windows 10 Won’t Update. #6 Is Fantastic
Windows won’t update issue has been a common issue for many computer users. But to solve Windows 10 update problems has been a tough task. However, this article will introduce 7 solutions to the Windows 10 won’t update issue.
Why Windows 10 Won’t Update
Windows update is necessary for many computer users because updating new operating system can perfect the old one and overcome some bugs so as to protect computers and data safely. But some users complain that they have encountered Windows 10 won’t update issue.
Here we list some situations that may lead to Windows update failed.
- Windows 10 won’t download updates.
- Windows 10 update failed to install.
- Windows 10 update stuck.
- Windows 10 won’t update on restart.
- Windows 10 won’t update because of BIOS.
We just list some factors may lead to Windows 10 update failed. It is obvious that other reasons also can lead to Windows 10 upgrade errors. But no matter what causes lead to Windows 10 not updating problem, you can try to use the following 7 methods to have a try.
Windows 10 stuck on loading screen? Top 10 solutions are here to help you out of Windows 10 black screen with loading circle and cursor.
If you encounter the issue Windows 10 won’t update, you can try these solutions one by one.
Remove Third-party Security Software
First of all, a piece of third-party security software can protect your computer against virus attack or other security threats, but it also may lead to some application abnormal running.
Thus, if you have installed a piece of third-party security software, you can remove it temporarily and then run Windows Update again. Then we will talk about how to uninstall third-party software simply.
Step 1: Right-click Start menu, then choose Control Panel .
Step 2: Click Programs and Features , and choose the third-party software needing to be uninstalled, then right-click it and choose Uninstall to continue. After that, you can restart your computer and try to check whether Windows 10 won’t update issue is solved.
Check Windows Update Utility Manually
Windows Update is a Microsoft service for the Windows operating system, which automates downloading and installing software updates over the Internet. The service delivers software updates for Windows, as well as the various Microsoft antivirus products, including Windows Defender and Microsoft Security Essentials.
If Windows 10 won’t update, you can try to check whether the Windows Update Utility is working. Then we will introduce how to check Windows Update Utility.
Step 1: Launch Settings app from the Windows 10 Start Menu or press Windows Key + I key together and click Update & Security .
Step 2: You will see the following popup window. If there’s something wrong and Windows knows what it is then you can find details here. Thus you need to click Fix issues and Windows Update utility will help to finish updating automatically.
Step 3: You can also click the Advanced options to know more information. It is recommended to choose Automatic .
After all steps have been finished, you can try to restart our computers and check whether the problem Windows won’t download updates is solved.
Keep All Services about Windows Update Running
If all services about Windows update are not running, then you may also meet the issue Windows 10 won’t update.
Now, we will introduce how to keep all services about Windows update running step by step.
Step 1: Right-click the Start button of Windows and choose Run or press Windows + R keys. Then input services.msc in the box and click OK to continue.
Step 2: In the popup window, choose Windows Update and right-click, and then choose Properties .
Step 3: In the popup window, set the Startup type as Automatic . If the Service Status is stopped, click Start to start it, and then click Apply and OK to confirm it.
Step 4: Locate and right-click Background Intelligent Transfer Service (BITS) , then choose Properties . Here set Startup type as Automatic , and make sure the Service Status is Running . Then click OK to continue.
Step 5: Locate and right-click Cryptographic Service and choose Properties . Then set Startup type as Automatic . Then repeat the process to finish the setting.
When all steps have been finished, you can restart computers and check whether Windows 10 update error still occurs.
If Windows Update Utility is normal, but Windows 10 still won’t update, then you need to go to the next method to run Windows Update Troubleshooter.
RECOMMENDED: Should I Upgrade to Windows 10 – How to Decide?
Run Windows Update Troubleshooter
Microsoft provides an automated diagnostic tool called Windows Update Troubleshooter which can be used to fix Windows 10 won’t download updates issues. Now, we will introduce how to use Troubleshooter to fix Window 10 update error.
Step 1: Right-click Start menu and choose Control Panel to continue.
Step 2: On the upper right corner, switch the View by option to Large icons and choose Troubleshooting .
Step 3: Click View all to continue and choose Windows Update . Run it to enter the main interface, and then click Next to continue.
Step 4: Click Try troubleshooting as an administrator to continue.
Step 5: Wait for this software to detect and fix errors. Then click Close to exit Windows Update Troubleshooter.
Step 6: Exit Windows Update Troubleshooter, restart our computer and again try to update Windows 10.
Restart Windows Update Service by CMD
If Windows 10 is not updating, you can try to restart Windows Update services. The followings are the detailed operation methods.
Step 1: Right-click the Start menu of Windows 10 or press Windows key + X key together, then choose Command Prompt(Admin) .
Step 2: In the popup window, type the following command and press Enter after each command. Wait for each process to finish before continuing to the next one.
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\ System32 \catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver
After we have finished all commands, we can restart our computer and try to check whether Windows 10 won’t download updates issue is solved.
Increase Free Space of System Drive
Sometimes, the problem Windows 10 won’t install or download update may be caused by small capacity of the system drive. Thus you had better increase the free space of the system drive in order to install Windows 10.
There are several ways to increase the capacity of system drive. We will introduce two ways, which are Disk Clean-up and Extend Partition.
Disk Clean-up is very useful to free up disk space and remove some unnecessary files on a computer hard drive, which not only occupy the memory of system hard drive but also slow down our PC.
Then we will introduce how to clean up disk step by step.
Step 1: Right-click the Start menu of Windows 10 and choose Run , and input diskmgmt.msc in the box. Then click the OK or hit Enter to continue.
Step 2: Enter the main interface of Disk Management . Then choose the system drive and choose Properties from the context menu.
Step 3: You will see a popup window and click the Disk Clean-up to continue.
Step 4: Disk Clean-up will take a few minutes to calculate the free space but the specific time depends on how much files the disk has. Then you can tick the files needing to be deleted. Last, click OK to continue.
Step 5: You can see a popup message Are you sure to want to permanently delete these files and click Delete File s to continue. Then the Disk Clean-up can be completed.
MiniTool Partition Wizard
In fact, when cleaning up disk, you may find that the capacity of system drive only can be increased a little. If the size of new operating system is large, thus the capacity of system drive is not enough to install it (Here is an article which introduces the Windows 10 Size ).
Therefore, applying best partition software to extend partition may be helpful. MiniTool Partition Wizard has been the choice of thousands of users. This high-performance tool helps make the optimal disk space distribution and ensure an ideal hard disk structure .
Step 1: To extend system partition , you had better use the bootable edition. So, launch MiniTool Partition Wizard to enter its main interface, Then click Bootable Media Builder to create a boot drive .
Step 2: Connect it to your computer and boot from it .
Step 3: Choose the system drive. Then choose Extend Partition from left pane or choose Extend from context menu.
Step 4: Then open the dropdown list from the Take Free Space from menu and choose any partition or unallocated space on the same drive to take free space.
Meanwhile, you also can drag the sliding handle to decide how much free space you want to take. Then press the OK button to continue.
Step 5: Choose the Apply button on the top of the menu to extend system partition.
That’s all operation methods of extending partition by MiniTool Partition Wizard Pro. It can extend partition without data loss.
Compared with extending volume by Disk Management, MiniTool Partition Wizard can extend partition even though there is no adjacent unallocated space on the right of the system partition. Therefore, MiniTool Partition Wizard is more convenient to extend partition.
After having increased the capacity of system drive, you can restart our computers and try to get the new Windows update to check whether the issue Windows 10 won’t update is solved.
“I used MiniTool Partition Wizard to help me extend my system drive without any data loss and I can update Windows 10. It can take space from the nonadjacent unallocated space.” Click to Tweet
Repair Corrupted System Files
The issue Windows 10 won’t update may be caused by the corrupted system files. So in order to solve this problem, you can run System File Checker to check and repair the corrupted system files.
And now, we will show you the detailed steps.
Step 1: Type Command Prompt in the search box of Windows 10 and right-click it to choose the Run as administrator .
Step 2: In the Command Prompt windows, type the command sfc /scannow and hit Enter to continue.
After that, the scanning process will begin and please do not close the command line window until you see the message verification 100% completed . When the process is finished, you can reboot your computer and check whether the issue computer won’t update Windows 10 is solved.
Related article: Quickly Fix – SFC Scannow Not Working (Focus on 2 Cases)
However, if none of above methods works, you may need to reinstall Windows 10 .
“I have successfully fixed Windows 10 update problems after keeping all services about Windows Update running. And it is easy to operate.” Click to Tweet
Are you still troubled by Windows 10 update error after reading this post? It’s your turn to have a try on above methods one by one. When you extend partition, try to use MiniTool Partition Wizard. At the same time, remember to back up all files before you want to have a try on any method so as to avoid an accident.
If you have any questions when you are using MiniTool Partition Wizard, you can contact us by sending email to [email protected] . Or if you have a nice solution to Windows 10 not upgrading, you can share it in the comment zone.
Windows 10 Won’t Update FAQ
- Remove third-party security software.
- Check Windows update utility manually.
- Keep all services about Windows update running.
- Run Windows update troubleshooter.
- Restart Windows update service by CMD.
- Increase free space of system drive.
- Repair corrupted system files.
- Open Command Prompt as an administrator.
- Type the command wuauclt.exe /updatenow and hit Enter to continue.
- Open Settings and choose Update & Security.
- Go to Windows Update tab and click Check for updates.
- Wait or restart the computer.
- Free up disk space .
- Disable all non-Microsoft programs.
- Turn off Firewall temporarily.
- Restart Windows update service.
- Run antivirus.
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Like it or not, those who use Windows Update to obtain and install updates, patches, and fixes will occasionally encounter issues with the Windows Update service. Sometimes, a specific update may not download. At other times, an update may fail to install. Every now and then, Windows Update (a.k.a. WU) may refuse to interact with the Windows servers from which updates come.
That’s where these steps come in. Try these troubleshooting techniques in the order outlined below to get WU operational again.
Note: Although I’ve illustrated the WU troubleshooting steps in Windows 11 here, the same techniques also work with Windows 10, with only minor variations. This story covers both current Windows OS versions quite nicely.
1. If at first you don’t succeed... try again
Though the most basic of all troubleshooting techniques for Windows Update doesn’t always work, it will help some of the time. If WU fails to work as expected, the first thing to try is to run the Windows Update request again.
For best results, restart the target PC before trying again. It’s not absolutely necessary, but it may clear some pending or transitory conditions (such as an already-downloaded update that needs to be applied) that will put Windows Update back to rights.
Here’s what to do (see Figures 1 and 2):
- Click Start , then the power button icon, then Restart .
Figure 1: After saving all work, click Start > power button > Restart to restart the PC.
- Once the desktop appears again, click Start > Settings > Windows Update , then click the Check for updates button.
Figure 2: Click Start > Settings > Windows Update , then click Check for updates . It may work!
In my experience, this works between 25% and 50% of the time that a problem shows up with Windows Update, and the update download and install succeeds on a second try.
If restarting the PC provides no relief, move onto the next section.
2. Try the Update troubleshooter
As the trite software saying goes, “There’s an app for that!” For common Windows problems — and WU is definitely one such beast — it’s equally valid to say, “There’s a troubleshooter for that!” These are built-in Windows mini-apps meant to diagnose and fix specific problems with Windows.
To access the right tool of that ilk, follow these steps:
- Click Start > Settings .
- Inside the Settings app, type the word trouble into the search bar. This produces results like those shown in Figure 3. Click Troubleshoot Other problems .
Figure 3: Type “trouble” into Settings search, then click on Troubleshoot Other problems .
- In the resulting “Other troubleshooters” pane, Windows Update appears as the fourth item under its “Most frequent” heading, as shown in Figure 4. Click the Run button to launch that item.
Figure 4: Click the Run button to the right of “Windows Update” to launch the WU troubleshooter. (Click image to enlarge it.)
- The Windows Update troubleshooter will run inside its own pop-up window and report on the various diagnostics it runs. In about one-third to one-half of cases, it will fix what’s wrong with WU on the target PC. You’ll see a final report window that looks something like Figure 5.
Figure 5: When the troubleshooter completes, it reports on attempted fixes. They do work, sometimes.
Once you’ve run the troubleshooter, it’s a good idea to restart the PC once more, then try to run Windows Update again. If this still doesn’t work, advance to the next section.
3. A complete WU reset maneuver
If the troubleshooter doesn’t address your issue, there is heavier artillery you can bring to bear. It’s fully described in the excellent ElevenForum.com tutorials entitled “ Reset Windows Update in Windows 11 ” (here’s a link to its Windows 10 counterpart ). This tutorial includes a download link to a batch file that turns off all WU related services, then resets all Windows Update components and policies, then restarts all the services it turns off. It’s completely automated, around a batch file named:
Once you grab the file, you’ll need to open an administrative command prompt or PowerShell session. (Type either cmd or powershell in the Windows search box, right-click Command Prompt or Windows PowerShell in the list of results, select Run as administrator , and enter the password if prompted.) Then navigate to the folder where the aforenamed batch file resides. Cut and paste the file name into the command line, and then hit the Enter key to run it. (It’s so handy, I keep it on the desktop on my Windows 10 and 11 PCs, as you’ll see below.) That’s all there is to it, as shown in Figure 6.
Figure 6: If you list the directory (type “dir”) in the folder with the batch file, you can easily cut and paste that filename to the command line, then hit Enter to run it. (Click image to enlarge it.)
This batch file takes a while to run and involves checking and stopping WU services (bits, wuauserv, and cryptsvc). It then flushes the DNS cache, clears pending update requests, deletes temporary files and folders related to WU downloads, and resets Windows Update policies in the registry. Then it restarts what it stopped, and ends by offering a Restart button. Use it, because the PC must restart for all these changes to take effect.
I’ve used this batch file on most or all of my Windows 10 and 11 PCs (and 7, 8, and 8.1 PCs before that), and it’s worked in every single case except one to put WU back in action. And on the machine where it failed, it turned out I had a hardware problem (a failing SSD) that prevented the download files from being stored properly.
IMO, the reset-reregister batch file is something of a silver bullet for WU problems. Thus, if you don’t mind waiting the 5-10 minutes it can take to work through its processes (under 2 minutes on my 8 th -gen i7 Lenovo X12 hybrid tablet), it’s always worth a try.
After I ran it on my test PC, it cleared the error condition the troubleshooter found but couldn’t fix, and successfully downloaded and installed a pending Cumulative Update (CU) — namely KB5016159, which takes the PC to Build 25145.1011.
If the silver bullet fails, then what?
On the lone occasion where this happened to me, I had to take my affected PC to the shop, where they were able to detect and diagnose a failing drive (SSD) that I did not catch on my own. Once that component was replaced, the system returned to normal working order.
Before you take a PC that gets to this stage to the shop, I’d recommend trying an in-place repair install (described in “ How to fix Windows 10 with an in-place upgrade install ”). And if that fails, try a clean OS install next (described in “ Windows 10 recovery, revisited: The new way to perform a clean install ”). Only then should a trip to the shop be needed. Hopefully, you’ll never get that far!
Additional reading on WU errors
Microsoft Docs offers a helpful document on troubleshooting Windows Update. It’s part of a general Deploy and Update Windows Client guide that includes the following valuable sections:
- Windows Update troubleshooting
- Common Windows Update errors
- Windows Update error code reference
- Troubleshoot the Windows Update for Business deployment service
IT professionals seeking to resolve WU issues and more serious Windows enthusiasts will find these added details helpful and illuminating. Cheers!
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Windows update causes video problems: Microsoft issues emergency fix
After the recent automatic Windows Updates KB5028244 and KB5027303 caused problems for many users, Microsoft has temporarily stopped distributing them. The Windows team is now in the process of correcting the error with the help of the “Known Issue Rollback” feature in Windows.
Users reported problems playing videos after installing the updates from the end of June. Microsoft has now confirmed the issue and announced that it stems from a bug in the WVC1 and VC-1 video codecs. Apps for Windows 10 and Windows 11 that use these codecs may no longer be able to play back or record videos. Some cameras and webcams are also affected. Microsoft worked fast to correct the problem, as noted on the Windows Release Health Dashboard .
Microsoft distributes emergency fix
Microsoft just released an emergency fix. Thanks to the Known Issue Rollback features, affected users now only have to wait for the problem to be fixed automatically. Distribution of the KIR update started on July 25. The original updates were stopped, the bugs were ironed out, and the update was made available again.
Affected systems are the following:
- Windows 11 version 22H2
- Windows 11 version 21H
- Windows 10 version 22H2
For more in-depth details, visit the Windows Release Health Dashboard .
This article has been translated from German to English and originally appeared on pcwelt.de.
Author: René Resch , Autor
René ist seit 2013 im Team der PC-WELT und Macwelt. Anfangs noch in Ausbildung im Development-Team, weiter als Trainee und freier Mitarbeiter im Bereich des Portal-Managements und seit 2017 als freier Autor.
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