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Land your dream job, how to apply your problem solving skills in the workplace.

Problem solving is a “soft skill” valued by just about every employer. And its importance will only grow in the future—the World Economic Forum predicts that by 2025 (and beyond), employers will increasingly seek out creative candidates with expertise in critical thinking and problem solving . 

You’ve probably practiced problem solving skills without realizing it; most of us solve multiple problems, large and small, on a regular basis as we go about our lives. But workplace problems often require a more methodical, collaborative approach. Here’s how to sharpen your problem solving competencies for a current or potential job . 

Identify and define the problem

The simplicity of the first step makes it easy to overlook. Before you can tackle a problem, though, you need a clear understanding of what the problem is. If you’re dealing with several issues at once, address them one at a time—you may find a lot of connected problems can be traced back to a single issue. Business coach Michael Cooper says, “ A well-defined problem often contains its own solution within it ,” and that might be the case for you. 

The next step is to explain the problem as specifically as you can. Start by asking yourself “Why is this a problem?” even if the answer seems obvious. The “why” will open up other questions you can use to generate problem-solving ideas and make the issue easier for others to understand. Just because something seems like a clear problem to you doesn’t mean it’ll feel that way to someone else. 

Using creativity 

One definition of creativity is the ability to consider a task in a different way, or to think of new approaches and angles. Many organizations and individuals find themselves running into the same problems over and over. A well-timed creative solution can break the cycle. 

One framework you can use is the Creative Problem Solving [CPS] process , formalized by theorists Alex Osborn and Sidney Parnes (Osborn came up with the term “ brainstorming ”). There are many variations on the specific steps of this process, but they all involve a period of idea generation or thinking up “creative challenges.” 

A creative challenge is a question designed to invite answers or suggestions. This can be as simple as replacing “I need to…” with “How can I…?” or “In what ways can I….?” Here’s what creative challenges might look like in a work context: 

• How could I manage my time more efficiently to meet this deadline?
• How can I reorganize my inbox so I see the most important messages first? 
• How could we use our internal communications software in a way that keeps messages from getting lost in the shuffle? 

Pro tip: Turning problem statements into questions is a key problem-solving skill. Questions are much more open-ended than statements, which makes it easier for you and others to find multiple possible responses.

Generating potential solutions

Next you’ll think of answers to your “creative challenge” questions. This is the problem solving skill normally called brainstorming. 

 First, get all your ideas in one place—ideally a document you can refer to and edit later. For instance, an idea generation process might be helpful when you’re coming up with: 

• Scenarios for a seminar that include in-person, virtual, and hybrid options 
• Ways to cover necessary shifts in an understaffed workplace (staggering people’s schedules, reassigning or rearranging duties, bringing in volunteers, etc.) 
• Presenting data for an annual report in a way that makes sense to readers (visual graphs, charts, a highlights reel, etc.) 

Once you’ve thought of as many solutions as possible, step back from the list—as long as the problem isn’t too time-sensitive—and come back with fresh eyes. 

The next step is to turn some of your ideas into actionable plans. When you see the solutions all together, you might discover how certain ideas are related and can form part of a connected strategy. 

Not every idea is going to be a winner, so here are tips for sifting through them: 

• Figure out in advance what criteria you’ll use to judge the ideas (like timeframe, budget restrictions, or other factors). 
• Consider previous experiences you’ve had with a similar problem. What worked and what didn’t? 
• Try the SWOT technique to think about all the angles of an idea. 
• Break down broader, more vague solutions into step-by-step tasks. 

Collaborating as a team 

At any point during this process, you may realize you don’t have the best skill set or expertise to solve the problem. Or you might simply want to bring in different perspectives. 

• Remember, creativity involves trying new approaches. Someone else may propose an idea that would never have occurred to you.
• Solutions will impact some employees differently than others, depending on their roles. On your own, you may not realize how your potential solutions affect other people. 
• Suspend judgment any time you’re generating creative challenges or ideas, in a group or on your own. This might not be easy, especially if you flat-out disagree with a colleague’s idea, but listen to their reasoning first. Everyone needs a chance to be heard. 

Ultimately the solution should be a group effort, even if one person is in charge of the process. Collaboration has the bonus effect of keeping everyone on the same page. When everyone understands the task, the details, and the logistics, there’s less confusion. 

Making a decision and moving forward

Once you’ve generated, narrowed down, and developed ideas, you’re ready to pick the solution you think will be most effective. 

After you implement your plan, you’ll practice another crucial problem-solving skill, evaluation. Come up with benchmark criteria to determine whether or not the solution is working. 

For instance, maybe you’ve arranged a way for staff members to take on new responsibilities after a colleague has left abruptly or a position is eliminated. Your evaluation benchmarks will probably include performance metrics to make sure the work is complete and up to organizational standards. You’ll also want to assess whether the staff members feel they can sustain their new workloads and whether tasks are being distributed fairly.

And once solutions get underway, they may not work out exactly as you thought they would. While that’s inconvenient, it doesn’t mean the problem-solving process failed. 

Problem solving is an ongoing effort, and if you do end up going back to the idea generation board, you’ll learn even more the next time. 

What problem solving tips and techniques have you found helpful? Feel free to comment and share. 

Amy Bergen is a writer based in Portland, Maine. She has experience in the social impact space in Baltimore, Maryland, the educational museum sphere in Columbus, Ohio, and the literary world of New York City.

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5 Examples of Problem-Solving in The Workplace

By Christina Colclough

Last updated: January 12, 2024

When you’re in a job interview, you can almost bet on being asked about your problem-solving experiences. This skill is always high on employers’ wish lists. Walk in with a few solid examples up your sleeve and talk about them with confidence – that’s what grabs their attention.

In this post, I’ll guide you through picking the right problem-solving in workplace examples and articulating them in a way that will make you stand out.

In this article:

What is problem solving.

At its core, this skill is all about spotting issues and then working out the smartest ways to sort them out. In the workplace, this skill keeps things running smoothly because challenges always pop up.

In any job, you’re bound to bump into a range of problems. It could be meeting a tight deadline, handling customer complaints, or resolving misunderstandings among team members. Each of these difficult situations needs a cool head and a clear strategy.

Dealing with these issues well is crucial because it keeps the wheels turning. Effective problem-solving means fewer hiccups in projects, better teamwork, and happier customers. It’s like oiling the cogs of a machine.

That is why interviewers like myself often drill down into the candidates’ problem-solving abilities with questions like “ Tell me about a time you solved a problem ” or “ Can you describe a situation where you had to overcome a significant challenge? “

We want to know if you’re the kind of person who faces challenges head-on or if you tend to sweep them under the rug. We’re looking for someone who not only spots issues but also comes up with smart solutions and puts them into action. It’s all about ensuring that, when the going gets tough, you’ve got the skills to keep things on track.

How to Answer Problem-Solving Interview Questions

When you’re in an interview and asked about problem-solving, it’s a golden opportunity to show your skills. In my experience, a great approach is to use the STAR technique. This strategy helps structure your answer in a clear and compelling way.

Let’s break down what each part of STAR stands for:

• Situation : Describe the context within which you had to solve a problem.
• Task : Explain the actual problem or challenge you were facing.
• Action : Describe the actions you took to address the problem.
• Result : Share the outcomes of your actions.

In this step, your goal is to give the interviewer a snapshot of your scenario.

Let’s say you had to deal with a significant drop in team morale and productivity. At the beginning of your response, you want to set the context for your story. This should include where you were working, your role, and the initial problem.

The key here is to be concise but provide enough detail to paint a clear picture like this:

“In my previous role as a team leader, I noticed a sudden drop in team morale and productivity. This was unusual for our normally energetic and efficient team.”

Common Situations

Here are some other common situations you can mention in your answer:

• Resolving an issue with a difficult client when they complain about a product or service
• Figuring out a solution when equipment or technology breaks down or fails
• Dealing with a mistake you’ve made on an important project
• Handling a tight deadline when unexpected challenges threaten completion
• Settling a dispute between colleagues who aren’t getting along
• Improving productivity for a team that is underperforming
• Persuading colleagues to get on board with an idea they are resistant to

How to Answer With Limited Experience

Don’t worry if you just graduated or have little work experience. Think about examples from school group projects, internships, or part-time jobs like these:

• Coordinating schedules for a group presentation when everyone has different availabilities
• Resolving a disagreement over roles for a big class project
• Finding ways to improve your team’s process when a professor gives feedback
• Managing deadlines and deliverables with classmates who had competing priorities
• Convincing peers to adopt your proposed solution for an assignment
• Addressing complaints from a classmate about unequal workloads

Clarify the problem you had to tackle. What was expected of you? What complex challenge did you need to address? Here, you’re setting up the specific problem that you were tasked with solving.

Remember, the focus is on the problem, not yet on your actions. Using the above example, here is what you can talk about:

“My task was to identify the causes of this decline and implement a strategy to boost morale and productivity. I needed to make sure our team could return to its usual high-performance level.”

Describe the steps you took to solve the problem. Think about how you analyzed the situation, decided on a course of action, and implemented it. It should show your critical thinking and analytical skills.

“To tackle this, I first conducted one-on-one meetings with team members to understand their concerns and gather feedback. Based on these insights, I realized that a recent change in company policy was causing stress.

I advocated for my team’s concerns with upper management and worked with them to modify the policy. At the same time, I initiated team-building activities and regular check-ins to foster a more supportive and open team environment.”

Finally, talk about the outcomes of your actions. Employers want to know your problem-solving drives real improvements. Also, highlight any positive feedback from your boss or team members, and if possible, quantify the success.

“As a result of these actions, we saw a significant improvement in team morale within a month. Productivity levels bounced back, and the team’s overall satisfaction with their work environment increased.

This experience not only taught me valuable lessons about team dynamics but also reinforced the importance of proactive communication and advocacy for team needs.”

Here are some other outcomes to highlight in your answer:

• Resolving an issue with a difficult client : Client satisfaction restored, future business secured
• Fixing broken equipment : Equipment operational again, no more disruptions to operations
• Dealing with a mistake : Error corrected, a new process implemented to prevent recurrence
• Handling a deadline : Project completed on time, client received deliverable as promised
• Settling a dispute : Conflict resolved, team collaboration and morale improved
• Boosting team productivity : Increased output, goals reached, performance metrics improved
• Persuading colleagues : Proposal approved, a new initiative launched successfully

5 Examples Of Problem-Solving Skills

1. Improving Collaboration in a Stalled Project

Here is a sample you can use when explaining how you improved team collaboration on a project:

“Our team was tasked with developing a new financial management web application. However, we hit a snag and missed two crucial milestones. The core issue was a breakdown in communication – team members were not proactively sharing updates on delays or challenges they encountered.

To address this, I instituted daily 15-minute standup meetings. These sessions provided a platform for everyone to voice concerns and update the team on their progress. We also started tracking tasks in a shared spreadsheet so everyone had more visibility into the project.

Within two weeks, collaboration and communication improved significantly. We renegotiated the timeline with stakeholders, and the project team delivered the web app only 1 week after the original deadline.

The processes we put in place didn’t just help us with this project but also significantly boosted our efficiency on later projects.”

2. Revitalizing a Marketing Campaign

This is how you can describe a time you turned around a marketing campaign:

“In my last marketing role, I was responsible for a campaign promoting a new line of eco-friendly skincare products. Midway through, we found that our engagement metrics were dismal, particularly with our targeted demographic of people aged 20-30.

Upon reviewing our approach, I realized our messaging was too generic and failed to connect with this specific group’s interests and values. I spearheaded a strategy shift, focusing on the environmental benefits and ethical sourcing, aspects we found resonated more with a slightly older demographic, females aged 25-35, who were more invested in sustainable living.

We also pivoted our advertising to platforms popular with this demographic, like eco-conscious lifestyle blogs and organic beauty forums. This shift led to a 40% increase in engagement and contributed greatly to the success of our product launch, exceeding our initial sales targets.”

3. Streamlining Operational Processes

Here’s an example to illustrate how you tackled inefficiencies in operational processes:

“As an operations manager at a mid-sized electronics manufacturer, I noticed our product delivery was consistently delayed.

I identified the root cause as a bottleneck in our supply chain. In particular, a stage where manual data entry from manufacturing to logistics was causing significant hold-ups.

Realizing the need for efficiency, I proposed automating this stage. We collaborated with the IT department and implemented a barcode scanning system that integrated manufacturing output with our logistics database.

This change cut down the processing time by 30%, drastically improving our on-time delivery rate. It not only led to an upswing in customer satisfaction but also streamlined our inventory management, reducing both operational delays and costs.”

4. Resolving Communication Barriers Between Teams

This example demonstrates a solution for inter-departmental communication issues:

“In my previous role, I observed recurring conflicts between the sales and product development teams. These were mainly due to misunderstandings and a lack of clear communication about product updates. This led to promises being made to customers that the product team couldn’t fulfill.

To bridge this gap, I proposed and facilitated a series of joint workshops between the two teams. These sessions focused on aligning the teams’ understanding of product capabilities and timelines. Additionally, I initiated a bi-weekly newsletter and a shared digital workspace where both teams could update each other on developments and feedback.

The result was a significant improvement in inter-team collaboration. The sales team was better informed about product limitations and timelines, leading to more realistic commitments to customers.

Meanwhile, the product team received valuable market feedback directly from the sales team. It helped them tailor developments to customer needs. This collaborative approach not only reduced conflicts but also led to better product-market alignment.”

5. Resolving Customer Complaints and Enhancing Service Quality

This highlights an approach to customer service challenges:

“In my role as a customer service manager, I was faced with increasing customer complaints regarding delayed response times. This issue was affecting customer satisfaction and had the potential to harm our company’s reputation.

I started by analyzing our customer service processes and discovered that our response system was outdated and inefficient. To rectify this, I led the implementation of a new customer relationship management (CRM) system that streamlined our customer service workflow.

This system included automated responses for common queries and a more efficient ticketing process for complex issues. I also organized a series of training sessions for the customer service team to ensure they were well-versed in using the new system and could provide more effective solutions to customers.

Implementing these changes led to a huge reduction in response time and a significant drop in customer complaints. Our team also received positive feedback for improved service quality, which was reflected in our customer satisfaction surveys.”

Tips on Improving Problem-Solving Skills

Problem-solving is a career-long skill, not just needed for some interviews. Whether you’re a newbie or a seasoned pro, honing these skills can make a big difference in how you handle challenges at work.

Understand Before Assuming

Jumping to conclusions can be a trap. When a problem arises, take a step back and get a clear picture of what’s actually going on. This means holding off on assumptions until you’ve gathered all the facts.

Sometimes, the real issue isn’t what it seems at first glance. Doing a bit of digging to understand the root cause can lead you to a more effective solution.

Research and Learn from the Past

History often repeats itself, and this is true for workplace problems, too. When faced with a challenge, look into whether similar issues have popped up before.

How were they handled? What worked and what didn’t? Learning from past experiences, whether your own or someone else’s, can be a goldmine of insights.

Brainstorm With Creative Thinking

When thinking about potential solutions, avoid locking yourself into the first idea that comes to mind. Brainstorming can open up a world of possibilities and creative solutions. Don’t be afraid to think outside the box. Sometimes, the most unconventional ideas turn out to be the best solutions.

Always Have a Plan B

Even the best-laid plans can go awry. That’s why having a contingency plan is a must.

Think about what could go wrong and how to contain any further issues. This doesn’t mean you’re expecting the worst, but rather, you’re prepared to handle it efficiently if it does happen.

Team Decisions and Communication

Solving problems isn’t a solo mission. Make decisions as a team and keep everyone in the loop.

Clear communication is a valuable soft skill that helps everyone understand the plan and their role in it. Plus, this is how you can bring new perspectives and ideas to the table and make your solution even stronger.

Timeframe and Flexibility

Set a timeframe for your action plan, but be flexible. If something isn’t working, be ready to pivot and try a different approach. Sticking rigidly to a plan that’s not delivering results won’t do anyone any favors.

See more interview tips: How To Write A Follow-Up Email After Interview 3 Examples For Thank-You Email After Interview 8 Examples of Challenges You Have Overcome At Work 6 sample answers of accomplishments at work 5 Examples of Problem-Solving in The Workplace How To Ask for Feedback After Job Rejection How to Explain The Reason for Leaving a Job on Applications For Interview Question: What Do You Like To Do For Fun? What Are You Most Passionate About? What Are You Looking For In Your Next Job? Why Are You Interested In This Position? What Accomplishments Are You Most Proud Of?

Frequently Asked Questions

Are problem-solving skills that important.

Absolutely. No matter where you work, there’s always a curveball now and then. Having the knack to quickly think on your feet, break down a problem, and come up with a solution is a game-changer.

How Do I Sell Myself as a Problem Solver?

Storytelling is your best bet here. The trick is to paint a picture where you’re the person who spots the problem and then creatively solves it, not just someone who follows instructions.

How Do I Choose Good Examples for a Job Interview?

Pick examples that show you’re not just a one-trick pony. What I find impressive is when someone can demonstrate their thought process – how they analyzed the issue, got creative with solutions, and then put their plan into action.

What Are the Key Attributes of a Good Problem Solver?

They’re the kind of people who don’t rush to conclusions. Instead, they take their time to understand the problem, explore different angles, and weigh their options.

Adaptability is also key – they can roll with the punches and adjust their plans as needed. And, of course, they’re great at getting their point across, ensuring everyone’s on the same page.

What Are the Major Obstacles to Problem Solving?

From what I’ve seen, the big hurdles are often not having enough info, sticking too rigidly to old mindsets, and letting biases lead the way. It’s easy to get tunnel vision, especially if you’re used to doing things a certain way.

Also, not bringing different perspectives to the table can really limit your options.

As you step into the next interview, remember two key things: confidence and clarity. Trust in your abilities and the experiences you bring to the table. Learn how the above problem-solving examples can paint a vivid picture of your challenge and how you tackled it. Most importantly, let those stories reflect your skills and how you can be an asset to any team.

Christina J. Colclough

Dr Christina J. Colclough is an expert on The Future World of Work and the politics of digital technology advocating globally for the importance of the workers’ voice. She has extensive regional and global labour movement experience, is a sought-after keynote speaker, coach, and strategist advising progressive governments and worker organisations.

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26 Expert-Backed Problem Solving Examples – Interview Answers

Published: February 13, 2023

Interview Questions and Answers

Actionable advice from real experts:

Biron Clark

Former Recruiter

Contributor

Dr. Kyle Elliott

Career Coach

Hayley Jukes

Editor-in-Chief

Biron Clark , Former Recruiter

Kyle Elliott , Career Coach

Hayley Jukes , Editor

As a recruiter , I know employers like to hire people who can solve problems and work well under pressure.

 A job rarely goes 100% according to plan, so hiring managers are more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical.

But how do they measure this?

Hiring managers will ask you interview questions about your problem-solving skills, and they might also look for examples of problem-solving on your resume and cover letter. 

In this article, I’m going to share a list of problem-solving examples and sample interview answers to questions like, “Give an example of a time you used logic to solve a problem?” and “Describe a time when you had to solve a problem without managerial input. How did you handle it, and what was the result?”

• Problem-solving involves identifying, prioritizing, analyzing, and solving problems using a variety of skills like critical thinking, creativity, decision making, and communication.
• Describe the Situation, Task, Action, and Result ( STAR method ) when discussing your problem-solving experiences.
• Tailor your interview answer with the specific skills and qualifications outlined in the job description.
• Provide numerical data or metrics to demonstrate the tangible impact of your problem-solving efforts.

What are Problem Solving Skills? 

Problem-solving is the ability to identify a problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation. 

Problem-solving encompasses other skills that can be showcased in an interview response and your resume. Problem-solving skills examples include:

• Critical thinking
• Analytical skills
• Decision making
• Research skills
• Technical skills
• Communication skills
• Adaptability and flexibility

Why is Problem Solving Important in the Workplace?

Problem-solving is essential in the workplace because it directly impacts productivity and efficiency. Whenever you encounter a problem, tackling it head-on prevents minor issues from escalating into bigger ones that could disrupt the entire workflow. 

Beyond maintaining smooth operations, your ability to solve problems fosters innovation. It encourages you to think creatively, finding better ways to achieve goals, which keeps the business competitive and pushes the boundaries of what you can achieve. 

Effective problem-solving also contributes to a healthier work environment; it reduces stress by providing clear strategies for overcoming obstacles and builds confidence within teams. 

Examples of Problem-Solving in the Workplace

• Correcting a mistake at work, whether it was made by you or someone else
• Overcoming a delay at work through problem solving and communication
• Resolving an issue with a difficult or upset customer
• Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
• Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
• Troubleshooting and resolving technical issues
• Handling and resolving a conflict with a coworker
• Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
• Taking initiative when another team member overlooked or missed something important
• Taking initiative to meet with your superior to discuss a problem before it became potentially worse
• Solving a safety issue at work or reporting the issue to those who could solve it
• Using problem solving abilities to reduce/eliminate a company expense
• Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
• Changing how a process, team, or task is organized to make it more efficient
• Using creative thinking to come up with a solution that the company hasn’t used before
• Performing research to collect data and information to find a new solution to a problem
• Boosting a company or team’s performance by improving some aspect of communication among employees
• Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem-Solving Examples for Recent Grads/Entry-Level Job Seekers

• Coordinating work between team members in a class project
• Reassigning a missing team member’s work to other group members in a class project
• Adjusting your workflow on a project to accommodate a tight deadline
• Speaking to your professor to get help when you were struggling or unsure about a project
• Asking classmates, peers, or professors for help in an area of struggle
• Talking to your academic advisor to brainstorm solutions to a problem you were facing
• Researching solutions to an academic problem online, via Google or other methods
• Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

How To Answer “Tell Us About a Problem You Solved”

When you answer interview questions about problem-solving scenarios, or if you decide to demonstrate your problem-solving skills in a cover letter (which is a good idea any time the job description mentions problem-solving as a necessary skill), I recommend using the STAR method.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. 

Start by briefly describing the general situation and the task at hand. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact. Finally, describe the positive result you achieved.

Note: Our sample answers below are structured following the STAR formula. Be sure to check them out!

EXPERT ADVICE

Dr. Kyle Elliott , MPA, CHES Tech & Interview Career Coach caffeinatedkyle.com

How can I communicate complex problem-solving experiences clearly and succinctly?

Before answering any interview question, it’s important to understand why the interviewer is asking the question in the first place.

When it comes to questions about your complex problem-solving experiences, for example, the interviewer likely wants to know about your leadership acumen, collaboration abilities, and communication skills, not the problem itself.

Therefore, your answer should be focused on highlighting how you excelled in each of these areas, not diving into the weeds of the problem itself, which is a common mistake less-experienced interviewees often make.

Tailoring Your Answer Based on the Skills Mentioned in the Job Description

As a recruiter, one of the top tips I can give you when responding to the prompt “Tell us about a problem you solved,” is to tailor your answer to the specific skills and qualifications outlined in the job description. 

Once you’ve pinpointed the skills and key competencies the employer is seeking, craft your response to highlight experiences where you successfully utilized or developed those particular abilities. 

For instance, if the job requires strong leadership skills, focus on a problem-solving scenario where you took charge and effectively guided a team toward resolution. 

By aligning your answer with the desired skills outlined in the job description, you demonstrate your suitability for the role and show the employer that you understand their needs.

Amanda Augustine expands on this by saying:

“Showcase the specific skills you used to solve the problem. Did it require critical thinking, analytical abilities, or strong collaboration? Highlight the relevant skills the employer is seeking.”  

Interview Answers to “Tell Me About a Time You Solved a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” or “Tell me about a time you solved a problem,” since you’re likely to hear different versions of this interview question in all sorts of industries.

The example interview responses are structured using the STAR method and are categorized into the top 5 key problem-solving skills recruiters look for in a candidate.

1. Analytical Thinking

Situation: In my previous role as a data analyst , our team encountered a significant drop in website traffic.

Task: I was tasked with identifying the root cause of the decrease.

Action: I conducted a thorough analysis of website metrics, including traffic sources, user demographics, and page performance. Through my analysis, I discovered a technical issue with our website’s loading speed, causing users to bounce. 

Result: By optimizing server response time, compressing images, and minimizing redirects, we saw a 20% increase in traffic within two weeks.

2. Critical Thinking

Situation: During a project deadline crunch, our team encountered a major technical issue that threatened to derail our progress.

Task: My task was to assess the situation and devise a solution quickly.

Action: I immediately convened a meeting with the team to brainstorm potential solutions. Instead of panicking, I encouraged everyone to think outside the box and consider unconventional approaches. We analyzed the problem from different angles and weighed the pros and cons of each solution.

Result: By devising a workaround solution, we were able to meet the project deadline, avoiding potential delays that could have cost the company $100,000 in penalties for missing contractual obligations.

3. Decision Making

Situation: As a project manager , I was faced with a dilemma when two key team members had conflicting opinions on the project direction.

Task: My task was to make a decisive choice that would align with the project goals and maintain team cohesion.

Action: I scheduled a meeting with both team members to understand their perspectives in detail. I listened actively, asked probing questions, and encouraged open dialogue. After carefully weighing the pros and cons of each approach, I made a decision that incorporated elements from both viewpoints.

Result: The decision I made not only resolved the immediate conflict but also led to a stronger sense of collaboration within the team. By valuing input from all team members and making a well-informed decision, we were able to achieve our project objectives efficiently.

4. Communication (Teamwork)

Situation: During a cross-functional project, miscommunication between departments was causing delays and misunderstandings.

Task: My task was to improve communication channels and foster better teamwork among team members.

Action: I initiated regular cross-departmental meetings to ensure that everyone was on the same page regarding project goals and timelines. I also implemented a centralized communication platform where team members could share updates, ask questions, and collaborate more effectively.

Result: Streamlining workflows and improving communication channels led to a 30% reduction in project completion time, saving the company $25,000 in operational costs.

5. Persistence 

Situation: During a challenging sales quarter, I encountered numerous rejections and setbacks while trying to close a major client deal.

Task: My task was to persistently pursue the client and overcome obstacles to secure the deal.

Action: I maintained regular communication with the client, addressing their concerns and demonstrating the value proposition of our product. Despite facing multiple rejections, I remained persistent and resilient, adjusting my approach based on feedback and market dynamics.

Result: After months of perseverance, I successfully closed the deal with the client. By closing the major client deal, I exceeded quarterly sales targets by 25%, resulting in a revenue increase of $250,000 for the company.

Tips to Improve Your Problem-Solving Skills

Throughout your career, being able to showcase and effectively communicate your problem-solving skills gives you more leverage in achieving better jobs and earning more money .

So to improve your problem-solving skills, I recommend always analyzing a problem and situation before acting.

 When discussing problem-solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Don’t just say you’re good at solving problems. Show it with specifics. How much did you boost efficiency? Did you save the company money? Adding numbers can really make your achievements stand out.

To get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t.

Think about how you can improve researching and analyzing a situation, how you can get better at communicating, and deciding on the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem-solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem-solving ability.

More Interview Resources

• 3 Answers to “How Do You Handle Stress?”
• How to Answer “How Do You Handle Conflict?” (Interview Question)
• Sample Answers to “Tell Me About a Time You Failed”

About the Author

Biron Clark is a former executive recruiter who has worked individually with hundreds of job seekers, reviewed thousands of resumes and LinkedIn profiles, and recruited for top venture-backed startups and Fortune 500 companies. He has been advising job seekers since 2012 to think differently in their job search and land high-paying, competitive positions. Follow on Twitter and LinkedIn .

Read more articles by Biron Clark

About the Contributor

Kyle Elliott , career coach and mental health advocate, transforms his side hustle into a notable practice, aiding Silicon Valley professionals in maximizing potential. Follow Kyle on LinkedIn .

About the Editor

Hayley Jukes is the Editor-in-Chief at CareerSidekick with five years of experience creating engaging articles, books, and transcripts for diverse platforms and audiences.

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How to Solve Combined Labor Problems

Last Updated: November 3, 2023 Fact Checked

This article was reviewed by Grace Imson, MA . Grace Imson is a math teacher with over 40 years of teaching experience. Grace is currently a math instructor at the City College of San Francisco and was previously in the Math Department at Saint Louis University. She has taught math at the elementary, middle, high school, and college levels. She has an MA in Education, specializing in Administration and Supervision from Saint Louis University. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 82,061 times.

Combined labor problems, or work problems, are math problems involving rational equations. [1] X Research source These are equations that involve at least one fraction. The problems basically require finding unit rates, combining them, and setting them equal to an unknown rate. These problems require a lot of interpretive logic, but as long as you know how to work with fractions, solving them is fairly easy.

Problems with Two People Working Together

• For example, the problem might ask, “If Tommy can paint a room in 3 hours, and Winnie can paint the same room in 4 hours, how long will it take them to paint the room together?

Problems with Two People Working Against Each Other

• For example, the problem might ask, “If a hose can fill a pool 6 hours, and an open drain can empty it in 2 hours, how long will it take the open drain to empty the pool with the hose on?”

Problems with Two People Working In Shifts

• For example, the problem might be: “Damarion can clean the cat shelter in 8 hours, and Cassandra can clean the shelter in 4 hours. They work together for 2 hours, but then Cassandra leaves to take some cats to the vet. How long will it take for Damarion to finish cleaning the shelter on his own?”

Community Q&A

• If the problem involves more than two workers, simply add their individual work rates, then take the reciprocal of the sum to get the time taken working together. Thanks Helpful 2 Not Helpful 0
• Pay close attention to units. These methods will work for any unit of time, such as minutes or days. Some problems might state the rates in different units, and you will need to convert. Thanks Helpful 0 Not Helpful 0

Things You'll Need

• A calculator

You Might Also Like

• ↑ http://www.mathguide.com/lessons/Word-Work.html
• ↑ http://www.algebralab.org/Word/Word.aspx?file=Algebra_WorkingTogether.xml
• ↑ https://www.mtsac.edu/marcs/worksheet/math51/course/10application_problems_rational_expressions.pdf
• ↑ http://purplemath.com/modules/workprob2.htm

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Give Me an Example of a Time When You Solved a Problem

As a professional, problem-solving skills are essential to success in any workplace. These skills involve being able to identify a problem or challenge, analyze the situation, and come up with effective solutions.

Definition of problem-solving

Problem-solving is the process of using critical thinking and creativity to identify a problem, analyze the situation, and determine the best course of action to resolve the issue or challenge.

Importance of problem-solving skills in the workplace

Employers highly value problem-solving skills in their employees. Effective problem solvers help their organizations to identify and overcome obstacles, streamline processes, and find new opportunities. In today’s fast-paced business environment, problem-solving skills are critical to staying competitive and achieving success.

Overview of the article

This article will discuss the importance of problem-solving skills in the workplace and provide examples of problem-solving in action. We will explore various scenarios where problem-solving skills can be applied and the steps involved in solving complex problems. Additionally, we will provide tips and tricks for building and improving problem-solving skills. By the end of this article, you will have a better understanding of the impact of problem-solving skills in the workplace and how to develop this skillset to enhance your career.

Understanding the Question

When interviewing for a job, it’s common to be asked behavioral interview questions like “Give me an example of a time when you solved a problem.” However, candidates often make the mistake of not fully understanding the question and providing irrelevant or underwhelming answers. Here are some common mistakes to avoid:

Common Mistakes Candidates Make

• Providing irrelevant examples : Candidates may provide an example that isn’t relevant to the job or the question being asked. For example, if the job requires problem-solving skills in a customer service role, talking about how you solved a math problem in school is not relevant.
• Focusing on the problem and not the solution : Candidates may ramble on about the problem they faced and forget to emphasize the actions they took to solve it. It’s important to highlight the steps you took and the outcome of your problem-solving skills.
• Not tailoring the answer to the job : Candidates may provide a generic answer that could apply to any job or situation. It’s important to tie in your problem-solving skills to the job requirements and how it will benefit the company.

Tips for Interpreting the Question Correctly

To answer this question correctly, candidates need to understand the interviewer’s motives and what they’re looking for in a candidate. Here are some tips for interpreting the question correctly:

• Know the job requirements : Research the job requirements and understand what problem-solving skills are crucial for the position. During the interview, tie in your answer to the job requirements and showcase how your problem-solving skills can be valuable to the company.
• Highlight the process : When answering the question, emphasize the steps you took to solve the problem. This gives the interviewer an idea of your thought process, decision-making abilities, and problem-solving skills.
• Be specific : Provide a specific example that directly relates to the job or the company. This shows the interviewer that you took the time to research the company and understand their needs. It also demonstrates how your problem-solving skills can benefit the company specifically.
• Highlight the outcome : Don’t forget to mention the outcome of your problem-solving skills. Did you save the company money? Did you increase productivity? Did customer satisfaction improve? Tying in the outcomes shows the interviewer how you can positively impact the company.

Understanding the question is crucial in providing a strong answer to a behavioral interview question like “Give me an example of a time when you solved a problem.” Avoid the common mistakes and follow the above tips to showcase your problem-solving skills and demonstrate how you can benefit the company.

Preparing for the Interview

When it comes to preparing for a job interview, there are several steps you should take to ensure you are ready to impress your potential employer. Start by researching the company and the job to gain a better understanding of the organization’s culture and what’s expected of you.

Researching the Company and the Job

Begin by reviewing the company’s website, mission statement, and social media pages. Pay attention to its history, values, products/services, and market position. Review the job posting carefully, making notes about the skills and experience required.

Keep in mind that not all information is publicly available. You may need to speak with employees or check out company reviews on sites like Glassdoor or Indeed to get a better sense of the company culture and potential challenges you could face in the role.

Identifying Key Skills and Requirements

Based on your research, make a list of the key skills and requirements for the job. Take time to review your own qualifications and identify areas where you may need additional experience or training.

Consider your previous work experience, any certifications or degrees you hold, and any relevant volunteer or extracurricular activities you’ve participated in that may bolster your qualifications.

Anticipating Potential Questions

Prepare for potential interview questions by reviewing the job description and brainstorming possible questions that the interviewer may ask. Think about examples from your past work experience that demonstrate your qualifications and problem-solving abilities.

When preparing for behavioral interview questions like, “Give me an example of a time when you solved a problem,” think about real-life moments that demonstrate how you’ve overcome obstacles and demonstrated creativity, perseverance, and collaboration to achieve success.

By researching the company and job, identifying key skills and requirements, and anticipating potential questions, you can enter your job interview feeling confident and well-prepared to showcase your experience and problem-solving abilities.

Choosing the Right Example

When it comes to responding to interview questions like “Give Me an Example of a Time When You Solved a Problem,” it’s crucial to choose the right example to showcase your problem-solving abilities effectively. Here are some criteria for selecting a relevant example:

Recent:  The more recent the example, the better. You should choose a problem you’ve faced within the last two or three years to show that your skills are up-to-date.

Relevance:  The example should be relevant to the job you’re applying for. If possible, choose a situation that demonstrates strengths relevant to the position.

Significance:  Choose a problem that had a significant impact on you, the team, or the company. This can demonstrate that you’re capable of handling challenging situations effectively.

Complexity:  Select a problem that was complex enough to show off your critical thinking skills. Discuss the steps you took to identify the root cause of the problem and how you developed a solution.

Here are some types of problems you can discuss:

Situation-based problems:  Discuss how you handled a specific challenge and what steps you took to solve it.

Process-based problems:  Talk about how you implemented a change that resulted in an outcome that exceeded expectations.

Relationship-based problems:  Explain how you resolved a conflict with a colleague or customer and what you did to ensure a successful outcome.

Once you have identified an example, it is important to tailor your response to the job requirements. Here’s how to do that:

Understand the job requirements:  Review the job description and identify the key skills and competencies required.

Select the most relevant skills:  Based on the job description, select the skills and competencies that are most relevant to the position.

Craft your response:  Create a response that highlights your problem-solving skills and the skills outlined in the job description.

Quantify your achievements:  Use data or quantifiable measures to demonstrate the impact of your problem-solving skills.

By following these strategies, you can choose the right example and tailor your response to the job requirements effectively.

Structuring your Answer

When it comes to answering the question, “Give me an example of a time when you solved a problem,” it’s important to have a structured approach that will help you convey your experience effectively. The five-part structure that we recommend includes:

Introduction: Setting the Stage for the Example

Start by providing some context for the situation you’re going to describe. Briefly introduce the company, team, project, or scenario you were in before describing the challenge you faced. This will help your interviewer understand the larger context for your experience.

Problem: Describing the Issue You Faced

In this section, detail the specific problem you encountered. This should be a concise summary of the issue you faced and the impact it had on your work or project. Be sure to highlight why this was a challenge for you, and any constraints or limitations you were dealing with.

Solution: Detailing the Steps You Took to Solve the Problem

Here, you’ll describe your approach to addressing the problem, including the steps you took and any challenges you encountered along the way. Explain your rationale for each action you took, and the decision-making process you used. Be sure to include any data or metrics you used to evaluate your progress.

Results: Highlighting the Outcomes of Your Actions

This is where you’ll share the results of your efforts. Be sure to summarize the positive outcomes that resulted from your actions, including any quantifiable success metrics. This is also an opportunity to highlight any additional benefits that resulted from your solution, such as team collaboration or improved workflow.

Conclusion: Reflecting on the Experience and Your Growth

Wrap up your answer with reflection and insight. Highlight any key takeaways from your experience, and how it impacted your professional growth. End your answer with a positive note, expressing enthusiasm for tackling challenging problems and applying your experience to future situations.

By following this structured approach, you’ll be able to deliver a clear, engaging answer that showcases your problem-solving capabilities and highlights your potential as a valuable asset to any team or organization.

Using the STAR method

The STAR method is a framework used to structure answers to behavioral interview questions. It stands for Situation, Task, Action, and Result. This method breaks down a specific work experience into its key components to give a clear and concise response.

Explanation of the Situation, Task, Action, Result Framework

Situation – describe the context of the problem.

The Situation component of the STAR method requires you to describe the background of the problem. This includes any relevant details that led up to the issue or challenge.

Task – Outline the specific problem to be solved

In the Task component, you will need to describe the specific problem you were faced with. This could include any relevant details such as goals, specifications, or constraints.

Action – Detail the specific actions taken to solve the problem

The Action component is where you provide insight into the steps taken to resolve the situation. Be sure to describe your specific roles and responsibilities, and how you went about solving the problem.

Result – Explain the outcome and your impact on it

In the Result component, you will need to outline the outcome of your actions. This might include any positive or negative results, lessons learned, or any areas for improvement.

Advantages of Using the STAR Method

One of the advantages of using the STAR method is that it provides a structured method for answering behavioral interview questions. It can help ensure that your response stays concise and focused, and that you are providing relevant information. Additionally, it can help you highlight your particular strengths and accomplishments, and demonstrate your ability to solve problems.

Example of How to Apply the STAR Method

Consider this example question: “Give me an example of a time when you solved a problem.”

I was working as a sales manager for a small start-up company that sold organic fruits and vegetables. The market was becoming increasingly saturated, and our sales team was struggling to meet our sales targets.

I was tasked with improving the sales process and increasing revenue for the company.

To solve the problem, I analyzed the existing sales process and identified areas for improvement. I found that our team was spending too much time on administrative tasks, and not enough time actually selling. To address this, I implemented new software that automated many of the administrative tasks, freeing up the sales team to focus on building relationships with customers. I also developed a new sales strategy that targeted specific customers.

As a result of these changes, we were able to increase revenue by 35% in the first year. We also improved our customer retention rates and increased our overall customer satisfaction. Additionally, the new sales process resulted in an increase in the productivity of the sales team.

By using the STAR method, I was able to provide a clear and concise response to the question, and demonstrate my problem-solving skills and ability to improve business operations.

Highlighting key skills

As you narrate an example of a time when you solved a problem during job interviews, it is essential to highlight the transferable skills you demonstrated through problem-solving. This section aims to discuss examples of skills such as critical thinking, creativity, and decision-making that are highly valued by employers.

Transferable Skills

Transferable skills are abilities that you can transfer from one job to another. They are much broader than job-specific skills and can help you excel in various areas, including problem-solving. The most common transferable skills include communication, teamwork, problem-solving, critical thinking, leadership, adaptability, creativity, and time-management.

Critical Thinking

Critical thinking is a transferable skill that is highly beneficial when solving problems. It enables you to analyze information objectively, break down complex issues into manageable parts, and identify cause-and-effect relationships. Critical thinkers tend to consider diverse perspectives and evaluate all available options before making decisions.

For example, during an interview, you could mention a situation where your company faced a challenge that required a multifaceted approach. To solve this problem, you utilized critical thinking skills by breaking the challenge into smaller pieces and identifying the root cause of the issue. By looking at different angles, you came up with a creative solution that addressed all aspects of the problem.

Creativity is another transferable skill that is highly valued by employers. It enables you to come up with innovative solutions, think outside the box, and look at issues from different perspectives. Creativity is particularly useful when dealing with ambiguous problems that require innovative approaches.

For instance, you could highlight how you used creativity to solve a challenging problem at your previous job. You could narrate a scenario where your company needed to increase its profitability but was constrained by a lack of funding. Utilizing your creativity, you came up with a strategy to introduce a new product line that was cost-effective and met the company’s objectives.

Decision-making

Decision-making is a transferable skill that is critical when solving problems. It enables you to assess risks, consider available options, and make informed choices based on data analysis. Decision-makers are adept at identifying potential obstacles and working out effective solutions.

For example, during an interview, you could narrate how you utilized decision-making skills to solve a problem effectively. You could talk about a situation where your company faced a dilemma that required immediate attention. By assessing the situation, considering all available options, and weighing the potential outcomes, you made a swift decision that resolved the problem and achieved your company’s desired outcome.

To sum up, it is essential to demonstrate transferable skills during job interviews, particularly when narrating a problem-solving example. Highlighting skills like critical thinking, creativity, and decision-making can make you stand out to employers and make a positive impression.

Avoiding Common Pitfalls

When answering the question “Give me an example of a time when you solved a problem,” it’s important to avoid some common pitfalls. Here are a few behaviors to avoid:

• Rambling.  Don’t speak for too long or go off-topic. Keep your answer concise and focused on the problem you solved.
• Exaggerating.  Don’t overstate your role or contribution to the solution. Be honest about your part in the problem-solving process.
• Being negative.  Don’t badmouth your former employer or colleagues. Instead, focus on the positive outcome of the problem-solving experience.

In addition to avoiding these pitfalls, it’s important to know how to handle tricky situations such as team conflict or ethical dilemmas. Here are some tips:

Team Conflict

• Acknowledge the issues. Don’t ignore the conflict or pretend it doesn’t exist.
• Listen to both sides. Understand the perspectives of each team member involved.
• Find common ground. Identify areas of agreement and work on finding a solution together.
• Take action. Implement a plan to solve the conflict and prevent it from happening in the future.

Ethical Dilemmas

• Review company policies. Make sure you understand the company’s policies and values regarding the issue at hand.
• Seek guidance. Ask for advice from a mentor, colleague, or HR representative.
• Analyze the situation. Consider the potential consequences of different actions and decide on the ethical course of action.
• Take responsibility. Stand by your ethical decision and be accountable for the outcome.

By avoiding common pitfalls and being prepared to handle tricky situations, you can confidently answer the question “Give me an example of a time when you solved a problem” and demonstrate your problem-solving skills to potential employers.

Sample Answers

Here are some examples of successful responses to the question “Give me an example of a time when you solved a problem” and some analyses of what makes these answers effective:

“At my previous job, we were experiencing a high customer churn rate due to poor customer service. I conducted a thorough analysis and identified the main pain points that customers were facing. I then implemented a new training program for customer service representatives that focused on empathy and problem-solving skills. As a result, we were able to reduce our customer churn rate by 30% in just six months.”

This response is effective because it provides a clear and specific example of a problem the candidate faced and how they solved it. The candidate provides evidence to support their claims of success, showing that their solution had a measurable impact. Additionally, the candidate shows initiative and leadership by identifying the problem and taking action to solve it.

“I was working on a project that required us to meet a tight deadline. However, one team member was consistently missing deadlines and causing delays for the rest of the team. I sat down with them and had an honest conversation about the impact of their behavior on the project and the team. We identified some areas where they needed additional support and resources, and I worked with them to develop a plan to meet their deadlines. With this approach, we were able to finish the project on time and within budget.”

This response is effective because it demonstrates strong communication skills and the ability to manage difficult team dynamics. The candidate identifies a specific problem and takes a proactive approach to addressing it. Additionally, the candidate shows empathy and collaboration skills by working with the team member to find a solution together.

“In my previous role, I was responsible for managing a team of sales representatives. One representative consistently struggled to meet their targets, despite receiving support and coaching. I decided to take a different approach by shadowing this representative on a few of their client visits. Through observation, I identified some areas where the representative was lacking confidence and developed coaching sessions tailored to their specific needs. As a result, this representative was able to improve their sales performance by 50% within three months.”

This response is effective because it shows the candidate’s ability to think outside the box and use creative solutions to solve problems. The candidate takes a hands-on approach to identify the root cause of the problem and tailors their coaching approach to the individual’s needs. Additionally, the candidate provides measurable results to demonstrate the success of their approach.

These sample answers are effective because they provide clear and specific examples of problem-solving efforts, demonstrate initiative and leadership, and provide evidence to support claims of success. By following these examples, candidates can prepare compelling responses to this common interview question.

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4 Jobs for People Who Like Problem-Solving

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Picture these scenarios: An attorney strives to represent their client in court but must prepare a thorough and persuasive brief to do so. A data analyst seeks to improve a business’s customer base but first needs to use data collection software to measure audience engagement. A middle school principal sets goals to improve next year’s standardized test scores but has to assess teacher performance and curriculums beforehand.

What do these jobs have in common? Even though the settings and duties differ for each, all three roles involve critical thinking and problem-solving abilities to achieve a positive outcome.

If you consider yourself a goal-oriented, problem-solving enthusiast, you might feel overwhelmed at the sheer number of careers that provide opportunities for overcoming complex challenges. This blog discusses four jobs that are ideal for people who like problem-solving and seeking concrete results. Read on to learn about these jobs and how you can find a career that rewards your problem-solving skills.

Top Problem-Solving Jobs in Today’s Market

While many—if not all—careers demand some form of problem-solving, some industries may call for more extensive and straightforward attention to detail than others. The jobs listed below belong to the fields of business, information technology (IT), and healthcare. Each job includes a description of day-to-day responsibilities and common examples of problem-solving abilities where critical thinking and analytical skills are key to success.

Software Engineer

Software engineers —sometimes called software developers—have become invaluable as digital technology has advanced over the last several decades. These professionals create and optimize software programs, applications, and operating systems for consumers, businesses, and other organizations.

Software engineers usually concept and ideate on a vision before collaborating with other developers and programmers to build it out for a specific purpose. For example, a software engineer may design an account management program for an insurance company or develop a word processing program for individual use. Common tasks for software engineers include the following:

• Assessing software needs for users
• Creating and maintaining software and underlying operating systems
• Writing, testing, and debugging program code
• Communicating with IT teams, organization leaders, and stakeholders
• Implementing security features into software

Questions such as “What do users need in a program?” and “How can I make software accessible for users?” are important for software engineers to ponder. Since so many people rely on computers for business, communication, banking, and more, software engineers need to be agile, logical, and collaborative, keeping speed and scalability in mind as they develop software solutions tailored to user needs.

Financial Planner

Managing finances includes more than just being thrifty or saving money. Entire careers—like those of financial advisors and financial planners—are dedicated to helping individuals and organizations achieve their financial goals. Financial planners provide expert advice on various financial matters like spending, saving, investing, paying taxes, and more.

Daily job duties of financial planners include:

• Consulting with clients to establish expectations and answer questions
• Discussing financial goals with clients
• Forecasting financial trends for clients
• Reviewing and optimizing client budgets
• Making recommendations based on client income and spending habits

If clients have questions about retirement funds, mortgages, insurance premiums, or any number of similar financial subjects, a financial planner can clarify and help them navigate their concerns. This means that financial planners need to communicate effectively and actively listen. They consider all available solutions, then choose the one that best meets a client’s needs based on their unique circumstances.

Data Analyst

According to the data aggregator site Statista.com, the total amount of data created and consumed in the world reached about 64.2 zettabytes in 2020. That figure is forecasted to increase to 180 zettabytes by 2025. For reference, one zettabyte is equal to one trillion gigabytes.

How is it Possible to Manage This Much Data and Harness it For Use?

Data analysts are trained to collect, analyze, and parse all kinds of data to glean actionable information. These specialists use computer programs and machine learning technologies to spot patterns in raw data that could—after proper interpretation—benefit individual or organizational decision-making. Data analysis requires logical reasoning, critical thinking, and inference skills—all of which are common traits of problem-solvers.

Many data analysts work to research market trends, enhance business goals, assess demographic behaviors, and more. Others work as actuaries with an emphasis on risk analysis. The empirical evidence produced through iterative data analysis can then be used to support myriad organizational initiatives, programs, or campaigns.

Registered Nurse

Registered nurses compose the backbone of functional healthcare systems. A registered nurse (RN) is a licensed healthcare professional that cares for and educates patients of all ages. Whether it involves measuring patient vitals, administering treatment, or consulting with physicians and therapists, nurses help patients on their path to healthy, happy lifestyles.

Regarding their day-to-day job responsibilities, nurses maintain a balanced skill set in interpersonal communication, medical knowledge, and technical problem-solving. Common tasks include the following:

• Working in tandem with doctors to treat patients
• Collecting and recording patient medical histories
• Conducting diagnostic tests on patients
• Using and maintaining medical equipment
• Establishing treatment plans based on patient diagnoses

It’s important for nurses to practice empathy toward their patients, including helping them understand the nature of their illness or injury. Many patients may not know how to manage their condition upon being diagnosed. To overcome this challenge, RNs should answer a patient’s questions as accurately as possible and provide encouragement as needed.

Building a Career in Critical Thinking and Problem-Solving

To determine whether you’d thrive in a role oriented to problem-solving, consider reflecting on your professional skills and workplace attitude. Do you enjoy the challenges inherent in business , IT , healthcare, or other dynamic, growing fields? Do you like being the go-to person that people come to when they have an issue? Could you see yourself finding fulfillment in solving work-related problems five or 10 years from now? Are you willing to gain the education or credentials you need for the job?

Answering questions like these can help you feel more confident as you search for jobs that align with your interests.

As you prepare for the problem-solving career of your dreams, look to WGU. We offer more than 75 online, accredited bachelor’s and master’s programs in IT, business, education, and healthcare. Each program is designed with input from industry experts, granting you the skills that employers love to see. Additionally, WGU’s competency-based education model means that you advance through coursework as quickly as you show mastery of the material, so you can potentially graduate faster and save money. Get started today.

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4 Problems You Will Face in Your First Job and How to Solve Them

There are several common mistakes that people make upon starting a new job, which can easily be avoided. Find out how!

Finding a job isn't easy, period. There is perhaps no greater feeling than to succeed in an interview and hear "you're hired" as you slowly transition from being a student to being a working professional.

During your first job, you will face a lot of new challenges—some personal, others professional, but all of them important. In this article, we'll go over some of the most common problems you may encounter at your first job, along with their solutions, so you know what to expect and how to handle them.

1. You Will Be Underpaid

Landing a job as a fresher is certainly a commendable achievement. But don't expect too much right away. First-timers are often underpaid, as you will soon discover.

Your level of expertise and reliability is simply not comparable to that of an experienced professional, despite your high raw performance. Hiring a fresher is as risky as it is beneficial for employers.

Search for freelance gigs on the side that are relevant to your skillset. At its core, having a job means renting your time. And while an in-house job does ensure you a steady income and teach you soft skills, it can't offer you the freedom to use your time your way.

Most freelancers charge based on the actual work they produce rather than a monthly salary. Therefore, if you are a fast worker, freelancing would be more profitable for you because you are rewarded based on your performance (a variable metric) and not according to your time (a fixed metric).

Related: How to Find Your First Freelance Writing Job in the Current Pandemic

Budget your expenses and cut back on all unnecessary expenses to make the most of the money you are getting. You might find it difficult to stick to a budget at first, but you will learn how to prioritize your hard-earned money.

It's okay to splurge every now and then, but don't lose track of your long-term goals. The more you save and invest, the better your future will be.

2. You Will Feel Overwhelmed by Your Duties

Taking on responsibilities that have an impact on the company can be scary. You may often feel overwhelmed and exhausted by learning about the company, its products, the software systems, your duties, and deadlines to complete tasks assigned.

Some of these shocks and setbacks are to be expected. A few companies provide additional training and meetings to deal with the enormous pressure freshers might face. But the majority of employers don't invest enough in their employees.

• To balance work stress, create a schedule and follow it with discipline.
• Organize your tasks according to their priority level and urgency.
• Put the assigned deadlines on your to-do list. This will help you save time and avoid getting distracted from your goals.

Related: Planning Calendar Apps to Schedule Your Tasks and Be More Productive

Make sure to take regular breaks and leave your work bubble every once in a while to get your mind clear. When your mind is cluttered with tasks you have on your list, talk it out loud with your colleagues.

You can declutter and organize your thoughts by talking to a colleague to help you cope with the stress and anxiety. You will definitely save a lot of time and grief by following their experienced guidance and managing stressful situations.

3. Your Personal Life Will Take a Hit

Students often believe that once they are out of college, they will have all the time in the world to relax and hang out with their friends.

The reality is that while you won't have to worry about professors and assignments anymore, your duties and deadlines will still require your attention.

To deal with the unexpected pressures of being an adult, every fresher undertaking their first job must ingrain the concept of work-life balance. Try to wrap up all your tasks and work during your office hours and manage your time well.

Bringing home more work will only burn you out and impair your productivity. Take a break from the office on weekends by engaging in activities that will fully take you off work. Make the most of your two days off so you can prepare your mind and body for another 5 days of work.

Related: How to Separate Work From Personal Life

4. You Will Need to Learn How to Socialize

Another common issue that most freshers face at their workplace is hesitation in building relationships.

Because professional relationships do not enjoy the same level of frankness as personal relationships, being nervous is expected since you currently lack those soft skills. And yet, socializing is an essential part of being an engaged team member and a good employee.

Get assistance if you need it! Since you are a new employee, asking questions is not only expected of you, but also recommended. Having your coworkers or seniors answer your questions regarding your daily tasks will be helpful and prevent you from losing any work in the future.

In fact, once a colleague helps you, they are more likely to help you again. This is because of something called the Ben Franklin Effect . You shouldn't be afraid to ask questions, ask for help, and express your opinions in a team meeting. Be inviting to criticism if you receive it—it's a part of socializing. However, don't let your position dictate your competence.

The First Step to a Better You

As a fresher, landing your first job will be full of challenges. You can expect a bumpy journey rather than a smooth sailing one. Regardless, it is extremely rewarding if you approach with the right attitude. You should put your best foot forward at your first job, as it's the stepping stone to a successful and lucrative career.

First jobs are primarily about learning experience rather than earning money. Do not burn yourself out in the midst of trying to impress your superiors. Taking breaks is as important as being productive for making the most of this enriching experience.

13 Best Jobs for Problem Solvers (High Paying)

• September 27, 2023

Searching for high-paying jobs that let you flex your problem-solving muscles?

We’ve got a collection of exciting careers that not only pay well but are all about tackling challenges head-on. If you love solving problems and want a hefty paycheck, these jobs are for you.

What Makes a Good Job for Problem Solvers?

We narrowed down jobs that:

• Involve analytical thinking and strategy
• Have a work setting where every day is different
• Require quick decision-making in high-stakes situations
• Let you work on projects from conception to completion
• Give you a say in shaping the outcome

Best Jobs for Problem Solvers

Sure, some of the jobs on this list might ask for a college degree but don’t fret if you’re missing that piece of paper. Many of these jobs offer great pay, even if you’ve gained expertise through experience or certifications.

So, enough chit-chat. Let’s dive right into our top picks for jobs perfect for problem solvers.

1. Air Traffic Controller

Average salary: $67,020

An Air Traffic Controller directs and organizes the flow of aircraft on the ground and in the sky, ensuring safe operations.

Job duties:

• Coordinate aircraft takeoffs and landings
• Monitor and direct flight paths
• Provide real-time updates to pilots
• Handle emergency situations
• Manage air traffic within control zones

Job requirements:

• FAA Air Traffic Pre-Employment Test
• At least 3 years of progressively responsible work experience
• Age under 31 when applying
• U.S. citizenship
• Ability to prioritize tasks rapidly
• Quick decision-making under pressure

2. Sales Engineer

Average salary: $77,247

A Sales Engineer, also known as a Solutions Engineer or Technical Sales Engineer, combines technical knowledge with sales skills to provide advice and support on a range of products.

• Explain complex technical concepts to customers
• Develop and deliver product demonstrations
• Collaborate with sales teams
• Create customized solutions
• Analyze market trends and customer needs
• Bachelor’s degree in engineering or related field
• 2-5 years of experience in a technical role
• Familiarity with CRM software
• Strong negotiation skills
• Ability to explain complex concepts clearly
• Strong presentation skills

3. Ethical Hacker

Average salary: $106,617

An Ethical Hacker, also known as a White Hat Hacker or Penetration Tester, intentionally probes computer systems for security vulnerabilities.

• Identify security flaws in systems
• Conduct penetration tests
• Simulate cyber attacks
• Report findings
• Offer remediation strategies
• Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP)
• 2+ years experience in cybersecurity
• Familiarity with programming languages like Python or C++
• Strong understanding of networking
• Good report-writing skills

4. Quality Assurance Manager

Average salary: $107,316

A Quality Assurance Manager, sometimes just called a QA Manager, oversees the quality of products or services in a company.

• Inspect products for defects
• Manage QA team
• Enforce quality standards
• Audit processes
• Report to higher-ups
• 3+ years of QA experience
• Strong grasp of QA methodologies
• Ability to manage a team
• Strong attention to detail

5. Business Intelligence Analyst

Average salary: $102,648

A Business Intelligence Analyst, also known as a BI Analyst, translates data into actionable insights for a company.

• Analyze business data
• Create data visualizations
• Forecast trends
• Generate reports
• Recommend strategies
• Proficiency in SQL
• 2+ years in data analysis
• Familiarity with BI tools like Tableau
• Good communication skills

6. Product Manager

Average salary: $165,818

A Product Manager, sometimes abbreviated as PM, drives the strategy, roadmap, and execution of a product.

• Define product goals
• Develop product roadmap
• Prioritize features
• Coordinate with dev teams
• Analyze user feedback
• 2+ years in product management
• Familiarity with Agile methodology
• Strong leadership skills
• Good problem-solving abilities

7. Logistics Coordinator

Average salary: $42,690

A Logistics Coordinator manages the supply chain, from vendor relationships to product delivery.

• Track shipments
• Coordinate deliveries
• Liaise with vendors
• Monitor inventory
• Resolve shipping issues
• Familiarity with logistics software
• Time management skills

8. Acoustic Consultant

Average salary: $120,619

An Acoustic Consultant analyzes sound and vibration to optimize acoustics, often for construction or entertainment settings.

• Measure noise levels
• Analyze data
• Recommend changes
• Develop sound profiles
• Consult with clients
• Bachelor’s degree in Acoustical Engineering or Physics
• Experience with acoustic measurement tools
• Data analysis skills
• Basic understanding of construction or architectural design
• Good listening skills

9. Fraud Investigator

Average salary: $67,347

A Fraud Investigator looks into suspicious activities to identify and prevent fraud; also known as a forensic investigator.

• Collect evidence
• Interview suspects
• Write reports
• Collaborate with law enforcement
• Bachelor’s degree in Criminal Justice or related field
• Experience in investigative work
• Basic accounting skills
• Strong communication skills
• Solid attention to detail

10. UX Designer

Average salary: $95,572

A UX Designer focuses on user experience design to make products more user-friendly.

• Sketch wireframes
• Develop prototypes
• Conduct user tests
• Analyze feedback
• Collaborate with developers
• Portfolio showcasing UX design work
• Familiarity with design software like Sketch or Figma
• Understanding of basic HTML and CSS

11. Disaster Recovery Specialist

Average salary: $78,723

A Disaster Recovery Specialist plans and implements strategies for dealing with emergencies and natural disasters, sometimes known as crisis management professionals.

• Assess risks
• Create plans
• Train staff
• Coordinate drills
• Manage emergencies
• Update recovery strategies
• Professional certifications in disaster recovery
• Knowledge of federal and state regulations
• Strong leadership abilities
• Ability to make quick decisions
• Good at multitasking

12. Private Investigator

Average salary: $54,578

A Private Investigator, often called a PI or detective, conducts surveillance and gathers information for clients.

• Conduct surveillance
• Gather evidence
• Interview people
• Verify facts
• Handle confidential data
• State-issued license for private investigation
• Prior experience in a similar role
• Basic tech-savvy skills for data retrieval
• Strong observational abilities
• Good written and verbal communication
• Adaptability to varied work environments

13. Technical Writer

Average salary: $76,519

A Technical Writer translates complex technical language into easily digestible documents, also known as documentation specialists.

• Research topics
• Write manuals
• Edit drafts
• Collaborate with tech teams
• Update existing documents
• Review quality
• Experience with specific industry jargon
• Basic understanding of the technology being documented
• Good research skills
• Ability to work under tight deadlines
• Teamwork and collaboration skills

See, There Are Careers for Problem Solvers!

From Air Traffic Controller to Business Intelligence Analyst, this roster is packed with rewarding opportunities for those who love tackling challenges.

Got a favorite on the list? We’d love to hear your thoughts, so drop a comment.

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Software Developers, Lawyers, and 11 Other Occupations That Demand Frequent Problem-Solving

May 4, 2023

Only about 14% of civilian workers have to solve problems on a daily basis, according to the Bureau of Labor Statistics . But some jobs are all about problem-solving.

Looking at the BLS 2022 data, ClickUp found that software developers, executives, and lawyers are among the top 13 jobs that demand the most frequent problem-solving. Occupations on the list are ranked by the estimated percentage of workers in each job who had to solve problems more than once per day.

Over 100 jobs were reviewed in the analysis, and only those where more than half of the workers problem-solved multiple times daily made the rankings. Nearly half of the jobs on the list involve management responsibilities. 

Management positions come with many problem-solving requirements because of the need to oversee people and processes; define goals and break them down into smaller, assignable tasks; and make resource management decisions based on theory and data.

Employers value problem-solving in the workplace because workers with these skills are better able to overcome challenges independently, suggest new ideas and improve processes , and save the company and its customers time and money.

Focusing on and developing advanced, nuanced, and quick-reaction problem-solving skills might even help insulate, to a degree, some knowledge-based professionals from the most disruptive effects of artificial intelligence and automation technologies.

The MIT Sloan Management Review found the most likely skills to be automated are those that can be “standardized and codified.” The research noted that tasks requiring physical or real-time resolution typically had lower automation rates. That was due to the fact that creating tools that can handle the unpredictability of those tasks is either too expensive, involves too much work, or may not yet be technologically achievable.

Problem-solving is a skill that can be practiced and honed. There is a wide array of literature and coursework available for learning established methods of problem-solving, with specialties in topics like parallel thinking, decomposition, research, and analysis. Even practicing word and logic puzzles as a leisure activity can help hone problem-solving skills.

A COMPLETE GUIDE TO RESOURCE ALLOCATION Understand the ins and outs of resource allocation to maximize productivity and efficiency with this handy guide.

13. Electrical engineers

12. transportation, storage, and distribution managers, 11. computer and information systems managers, 10. architectural and engineering managers, 9. k-12 education administrators, 8. natural sciences managers, 7. software developers, 6. physicists, 5. chief executives, 4. nurse practitioners, 3. personal financial advisors, 1. podiatrists, enhance your problem-solving skills and boost your management efficiency with clickup.

• Share of workers who problem-solve more than once per day : 51.7%
• Nationwide employment : 186,020 (1.32 per 1,000 jobs)

Electrical engineers design, develop, test, and maintain electrical systems and components. They may identify problems, design circuitry and other parts, and create prototypes to test their solutions. And they can encounter surprises.

For instance, in 1945, Percy Lebaron Spencer, an electrical engineer for Raytheon, was working on radar equipment and noticed a candy bar in his pocket melted. Applying critical thinking and problem-solving skills, he devised a series of tests, observations, and experiments, ultimately inventing the microwave oven.

Hands-on experience and professional development help electrical engineers develop their analytical and critical thinking skills. Participating in professional associations can also assist in the development of their communication and teamwork abilities, allowing them to collaborate effectively with their colleagues and clients .

• Share of workers who problem-solve more than once per day : 52.6%
• Nationwide employment : 144,640 (1.027 per 1,000 jobs)

Transportation, storage, and distribution managers are involved in the planning, directing, and coordinating of transportation, storage, and distribution activities.

These logistics professionals must organize and manage the work of subordinates, effectively use analytical and inventory software, evaluate and act on data and reports, and communicate and collaborate with other departments.

The COVID-19 pandemic has been a nonstop series of problems to solve for transportation, storage, and distribution managers, who have had to deal with demand spikes, driver shortages, and soaring warehouse costs. Now rising inflation and cooling demand are going to send their own series of problems through the pipeline in the reverse direction.

Staying on top of important data, such as changing regulations, weather, software innovations, and tariffs are some of the steps transportation, storage, and distribution managers take to be better prepared to problem-solve. Obtaining certificates and pursuing coursework in supply chain management and other related fields of study are also beneficial for practicing and developing key problem-solving skills.

• Share of workers who problem-solve more than once per day : 54.0%
• Nationwide employment : 485,190 (3.444 per 1,000 jobs)

Computer and information systems managers are responsible for the planning and coordinating of computer-related activities within their organization. High levels of technical expertise, as well as people management skills, are required to be effective.

Duties for computer and information systems managers can include managing all of the organization’s personnel who are relevant to its computer systems, as well as consulting with end users and stakeholders to ensure computing plans align with organizational goals.

Staying current with the latest research and technology is an important step in preparation for becoming a better problem-solver as a computer and information system manager so that you are up to speed on current best practices when it is time to make or advise a decision. 

Another way to improve problem-solving skills is to hold routine meetings and solicit team feedback as a way to work on communication skills and ensure expectations and issues are being clearly understood and acted on.

• Share of workers who problem-solve more than once per day : 54.6%
• Nationwide employment : 187,100 (1.328 per 1,000 jobs)

Architectural and engineering managers plan, direct, and coordinate activities in the fields of architecture and engineering, according to the BLS Occupational Outlook Handbook . For instance, they might oversee a construction and renovation project, develop and present project proposals and bids, and oversee the recruiting of staff for design and engineering teams.

Architectural and engineering managers need to be able to effectively lead and inspire their teams. They must also strictly adhere to project deadlines and exhibit superior written and oral communication skills, all of which require advanced problem-solving abilities.

To be better prepared as a problem-solver, architectural and engineering managers attend design showcases to examine the work of other professionals, take advantage of continuing education opportunities, and seize opportunities to gain further field experience.

Bonus: Project Management Software for Engineering

SOFTWARE FOR MANAGING YOUR ARCHITECTURAL PROJECTS Discover the right project management software for architects to ensure smooth operation of your projects.

• Share of workers who problem-solve more than once per day : 54.8%
• Nationwide employment : 274,710 (1.95 per 1,000 jobs)

K-12 education administrators plan, direct, and coordinate the academic, administrative, or auxiliary activities of kindergarten, elementary, and secondary schools, according to the BLS Occupational Outlook Handbook.

Whether managing teachers, helping students navigate curriculum challenges, or overseeing facility improvements, elementary administrators are constantly solving problems. And they’re expected to create “accurate, rapid, effective and accepted solutions,” depending on their visions “and school development programs,” according to a 2010 study .

Being an effective school administrator requires practice in building positive relationships, putting colleagues and families first, and using strategies to diffuse conflict and stressful situations. 

Participating in research opportunities, attending seminars and classes, and joining professional educational groups are all ways to stay current with the latest problem-solving tools and trends in the field.

• Share of workers who problem-solve more than once per day : 56.4%
• Nationwide employment : 74,760 (0.531 per 1,000 jobs)

Natural sciences managers are involved in supervising the work of scientists, including chemists, physicists, and biologists, according to the BLS Occupational Outlook Handbook. These workers are in charge of activities that relate to research and development and coordinate testing, quality control, and production.

Natural sciences managers must use their highly developed research and scientific observation skills, and harness those of their direct reports, to uncover answers to complex technical issues.

Workers in this role are expected to perform functions like developing strategies and research projects; interviewing, hiring, and directing scientists, technicians, and support personnel; and administrative duties.

Because science moves so rapidly, natural science managers must constantly read and stay current with the latest developments so they have the knowledge and latest best practices to apply to their work. Attending health fairs, publishing papers, and working with a scientific mentor are some ways natural sciences managers build the skills and knowledge needed to be successful problem-solvers.

• Share of workers who problem-solve more than once per day : 58.4%
• Nationwide employment : 1,364,180 (9.683 per 1,000 jobs)

Software developers are in charge of analyzing users’ needs and designing and developing software to meet those needs, according to the BLS Occupational Outlook Handbook. They design every part of an application or system and coordinate how each will work together.

Computer science itself is the study of problem-solving, so problem-solving skills are baked into all aspects of being a software developer. When designing and implementing code, troubleshooting and bug squashing, and communicating accurately and effectively within and between teams, software developers are problem-solving mavens.

Software developers hone their problem-solving skills through on-the-job experience, obtaining additional certifications and credentials, and staying current with rapid industry developments. Outside of their core job functions, they might contribute code to open source projects, participate in coding challenges and hackathons, or volunteer their time with nonprofit groups focused on building software solutions to civic challenges, such as Code for America.

EVERYTHING YOU NEED TO KNOW ABOUT AGILE Explore this hub of articles, guides and blueprints to understand Agile methodologies for software teams .

• Share of workers who problem-solve more than once per day : 60.3%
• Nationwide employment : 20,020 (0.142 per 1,000 jobs)

Physicists are scientists who study the interactions of matter and energy. Whether tackling climate change, hunting for new subatomic particles, or figuring out how to make a chocolate cake mix rise faster, physicists are solving problems all around us. 

From the epic to the everyday, physicists use step-by-step approaches, apply past solutions to new problems, diagram procedures, and verify results.

Physicists prepare themselves to be problem-solvers by drilling into the fundamentals of their field, learning and practicing problem-solving strategies, and participating in professional organizations. They may also tackle physics word problems and brain teasers in their free time and then share solutions and strategies with colleagues.

• Share of workers who problem-solve more than once per day : 61.8%
• Nationwide employment : 200,480 (1.423 per 1,000 jobs)

Top executives plan strategies and policies to ensure an organization meets its goals, according to the BLS, which includes coordinating and directing the company and organization activities.

Recognizing gaps between where an organization is and its goals—and devising and implementing solutions, often in real time—is core to the role of an executive. 

Putting structures in place to develop new products, overcoming budget shortfalls, keeping pace with the competition, navigating regulations, and managing the personalities and career growth of staff are all types of problems executives need to solve.

Executives take training and development programs to improve their problem-solving and management skills. They may volunteer their management expertise to a nonprofit or become a mentor to a more junior manager. Executives attend conferences and workshops and stay current on their industry news to expand their skills, including problem-solving.

• Share of workers who problem-solve more than once per day : 62.4%
• Nationwide employment : 234,690 (1.666 per 1,000 jobs)

Nurse practitioners diagnose and treat acute, episodic, or chronic illness, independently or as part of a health care team, according to the BLS, and may focus on health promotion and disease prevention. They may be involved with ordering, performing, or interpreting lab work and X-rays, and can prescribe medication.

Nurses are called upon to apply their diverse knowledge to handle various situations during their shifts in a constantly changing environment. They might apply a solution from one set of patients to another. 

For example, one nurse described how a pain medication that worked for diabetic patients with neuropathy helped an amputation patient suffering from deep nerve pain who wasn’t responding well to traditional opioids.

Health care providers who stay on top of the most recent research report better patient outcomes. Nurse practitioners can use an evidence-based approach to apply a systematic process to review, analyze, and translate to the real world the latest health care and scientific evidence. Training, conferences, and social media also provide other sources of information to sharpen skills and knowledge.

• Share of workers who problem-solve more than once per day : 67.1%
• Nationwide employment : 263,030 (1.867 per 1,000 jobs)

Personal financial advisors assess their clients’ financial needs and advise them on investment decisions and navigating tax laws and insurance, according to the BLS. They help their clients with short- and long-term goals, like saving for college and retirement.

Saving for retirement in an environment with rising interest rates, coping with soaring college costs, and deciding what to do with the proceeds of a house sale are some of the issues that might come up for the clients of a personal financial advisor, which require tailored solutions.

In each case, personal financial advisors define their client’s problems, identify the causes, explore and decide on solutions , and implement them, according to Vesticor Advisors Managing Director Michael Sciortino.

Certifications—like certified financial planner, chartered financial analyst, or chartered financial consultant—or professional development courses can improve personal financial advisors’ hard skills and provide structured opportunities to learn and apply proven problem-solving strategies.

Participating in a pro bono program through a professional organization allows an advisor to apply their knowledge to help individuals, families, and communities in need while getting additional opportunities to practice tackling new and pressing problems.

• Share of workers who problem-solve more than once per day : 68.1%
• Nationwide employment : 681,010 (4.834 per 1,000 jobs)

Advising and representing individuals, businesses, and government agencies on legal issues and disputes are some of the main obligations of lawyers.

Lawyers must research and analyze legal problems and provide advice to their clients. They evaluate all manner of legal decisions—such as weighing the pros and cons of filing for a judgment versus offering a settlement in a case—negotiate contracts, and respond to cease and desist letters. Problem-solving is so key to the legal profession that it was placed at the top of an American Bar Association’s report on fundamental skills for lawyers, even before legal analysis.

Lawyers prepare to be problem-solvers by being active listeners, zeroing in on the details of a case, and reading up on the latest cases and legal strategies. Specialized problem-solving workshops, exercises, role-plays, and simulations— sometimes organized through professional societies —are other ways lawyers can develop their skills.

• Share of workers who problem-solve more than once per day : 85.5%
• Nationwide employment : 8,840 (0.063 per 1,000 jobs)

Podiatrists provide medical and surgical care for people with foot, ankle, and lower leg problems, according to the BLS Occupational Outlook Handbook.

Patients come to their podiatrists presenting problems such as heel pain, bunions, ingrown toenails, and issues with gait and walking. Podiatrists listen to and diagnose the issue and prescribe solutions depending on what’s needed, such as orthotics, medical creams, or physical therapy.

Podiatrists sharpen their problem-solving skills by practicing and learning new and established methodologies for diagnosis and attending training sessions and conferences. They also practice regularly and seek feedback from patients and colleagues to improve their techniques and patient outcomes.

In today’s fast-paced business world, being an effective problem-solver is crucial for any role, especially management or leadership. Fortunately, there are various tools available to help you streamline your work and manage your tasks efficiently.

ClickUp, in particular, is an exceptional project management tool that can help you stay organized and achieve your goals. With ClickUp, you can easily track your progress, collaborate with your team members, and take corrective action whenever necessary.

Give ClickUp a try for free and take your management efficiency to the next level!

Guest Writer: Ben Popken

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Tell me about a time you solved a problem – 7 sample answers & more

What else is a typical human life, if not a succession of problems we have to solve ? Of course, this depends on a few things. One’s perspective for a start, because for some people everything is a problem, while others take life more easily, and do not worry much about tomorrow. Other thing is your present situation , economically speaking. Sad but true, hundreds of millions fight to barely survive every day –that’s their main and only problem. No time or capacity to focus on anything else. But an average Joe or Jane in the US (or any other “first world” country) has their share of problems too. Job problems, relationship issues, debts, and so on. At the end of the day, life’s not a walk in the park for almost anyone, and we have to deal with stuff, and solve problems. But what problem should you talk about in an interview?

It depends. In an ideal case, you should describe a problem you solved in your past job , one that demonstrates your skills and experience in the field , and the fact that you solved it should help convince the hiring managers that you are the right person for the job , and have the necessary qualification and skills. This is easy to say, but often hard to do. Maybe this is your first job application ever , or you worked in a different field before. Or you actually failed to solve problems in your previous job, and it is the main reason why you find yourself without any job at the moment. In any of these cases, you can talk about problems you solved in your personal life, at school, or even problems related to your mentality, self-confidence, and other.

Let’s have a look at 7 sample answers to this tricky question right now. I tried to come up with a nice mix of answers for problems from different areas of life, including some out-of-the-box answers. Hopefully at least one of them will resonate with you, and give you an inspiration for your own unique interview answer. Just do not forget that your attitude matters more than anything else for the hiring managers. Regardless of the problem you narrate, they should get an impression that you faced it with your head high, and tried your very best –regardless of the eventual outcome.

7 example answers to “Tell me about a time you solved a problem” interview question

• The last one I remember was in my last job in a restaurant . I found it really hard to get along with one of the colleagues. For some reason they didn’t like me, the communication didn’t really work, and on the top of that they did not work as hard as other people on the shift did. I could ask the manager to address the issue, but I decided to solve the problem on my own . Asked the colleague out for a coffee during the break, and openly, without emotions, explained them my point of view and why we should start to cooperate and communicate normally, in order to make things better for everyone. I also showed interest in their feelings and opinions, trying to understand them better. It turned out to be just the first of several talks we had together, and at the end, we became friends and everything improved.
• My last job of a process engineer was all about solving problems . Because I had to find ways of making the production process more efficient. Hence I not only solved problems–I identified them , identified areas for improvement, and then tried to implement some solutions. A really difficult one was to solve a bottleneck we faced in the manufacturing process of the printers. Two steps in the production process were slowing the entire process down a lot, and I had to come up with new processes , trying to increase our daily production capacity. This required a lot of studying, testing, experimenting, and also failing. But eventually I came up with some improvements which resulted in 10 percent increase of the daily production capacity of the plant , which was something huge for my employer. On the top of that, I learned a lot in the process, and hope to benefit from it in my new job with you .
• This is my first job application , but I recall many problems I had to solve at school . For example coming up with difficult presentations, or even passing the exam from a subject I struggled with . But I always remained calm, and simply did my best to prepare for the exam, or to get the presentation done. This often meant sacrifices, such as spending long hours studying , instead of enjoying some leisure time activities with my friends. But it eventually paid off , I graduated, and now I have a chance to apply for this great job with you. I honestly believe that problems belong to life , and as long as we don’t get scared and face them with courage and enthusiasm, we will solve most of them.
• To be honest with you, my entire life is a problem to solve right now . I’ve lost my partner a year ago, which was a hard blow. I haven’t been able to start a new relationship ever since. What’s more, I’ve been struggling with debts, have some health issues –which can be related to the other issues I face, and so on. But I am still here, I haven’t resigned on life , and I try my best to get back on track and sort my problems out. Getting this great job with you will help me a lot , since it will help me out with the debt I have, which will take some burden out of my shoulders, and allow me to move forward also with other things I have to address.
• In my opinion, the primary cause of unhappiness is never really the situation, but our thoughts about it . Look, I have my issues and problems, just like everyone else. But I focus on the good things I have i life–a family, decent health, luck to be living in a rich country with opportunities always present. On the top of that, I try my best to live in the present moment , always giving 100% of my focus and attention to the task I am working on . And the magic does happen, because not only I am rarely stressed about things, I also mange to solve all the problems I face, be it at work or in my personal life.
• My biggest problem was lack of self-confidence . It impacted me in all areas of life, including my job search. To be honest , I battled with this problem for years, never quite knowing how to address it. Eventually I decided to do two things. First, to visit a psychologist and start working with her. And secondly, to work on my physical condition and appearance, because I knew it had an impact on my self-confidence. It has been about a year since I made this move, and it really did wonders for me. As you can see now, I can speak here with you without nerves, and I believe I can achieve things in life . With some problems it may take you longer to solve them, but if one doesn’t give up and persist in their efforts, they will eventually overcome them. I am a living proof of it.
• I am solving one right now . Have been without a job for more than 12 months, and I find it hard to encounter anything new. In my late fifties, many companies do not even give me a chance to interview with them and prove that I feel much younger than that, and can still work hard every day. I am extremely grateful that you gave me an opportunity to interview here, because I do not only want a job, I need one . And I sincerely hope that I will solve this problem soon. Because I am giving it my best shot, sending out dozens of applications every week, and trying my best to be prepared for the eventual interviews…

Ready to answer this one? I hope so! Do not forget to check also 7 sample answers to other tricky questions you may face in your interview:

• Tell me about a time when you missed an obvious solution to a problem.
• Are you a problem solver?
• Tell me about a time when you had a simple solution to a complex problem.
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32 Jobs For Problem Solvers (Solution Seekers’ Guide)

Are you an expert at solving problems? Love puzzling out complex challenges?

Then, you’re in for a thrill!

Today, we’re exploring a list of ideal jobs for problem solvers.

From operations analysts to data scientists. Each one, is a perfect fit for those who thrive on complexity and challenges.

Imagine spending your days dissecting issues. Day in, day out.

Sounds like a dream, right?

So, get your thinking cap on.

And get ready to discover your dream problem-solving profession!

Software Developer

Average Salary: $70,000 – $120,000 per year

Software Developers design, develop, and maintain software systems and applications to solve real-world problems.

This role is ideal for problem solvers who enjoy applying their analytical and technical skills to create innovative solutions.

Job Duties:

• Writing and Testing Code : Develop and test software to meet clients’ or employers’ needs, ensuring functionality and user-friendliness.
• Problem-Solving : Analyze software issues and develop solutions to address these problems.
• Collaboration with Teams : Work closely with other developers, UX designers, business analysts, and stakeholders to create effective software solutions.
• System Maintenance : Regularly update and maintain existing software to improve efficiency, add features, and fix bugs.
• Technology Research : Stay updated with the latest programming languages, frameworks, and technologies to improve development processes.
• Documentation : Create and maintain comprehensive documentation for software design, development, and maintenance.

Requirements:

• Educational Background : A Bachelor’s degree in Computer Science, Software Engineering, or a related field is often required.
• Technical Skills : Proficiency in multiple programming languages, such as Java, Python, C++, or similar, along with experience in software development frameworks and tools.
• Problem-Solving Abilities : Strong analytical skills and the ability to solve complex technical issues.
• Teamwork : Ability to collaborate with team members and contribute to a shared goal effectively.
• Continuous Learning : Willingness to continually learn and adapt to new technologies and methodologies in software development.

Career Path and Growth :

Software Developers have a wide range of opportunities for career advancement.

With experience, they can move into senior developer roles, become software architects, or lead development teams.

They can also specialize in areas such as cybersecurity, artificial intelligence, or data science.

As technology evolves, there will always be new challenges and problems to solve, making software development an evergreen field for problem solvers.

Data Analyst

Average Salary: $60,000 – $85,000 per year

Data Analysts are responsible for interpreting data and turning it into information which can offer ways to improve a business, thus affecting business decisions.

This role is ideal for problem solvers who relish the challenge of deciphering complex data sets and providing actionable insights.

• Collecting Data : Gather information from various sources and systems to compile and analyze.
• Data Cleaning : Ensure the accuracy and integrity of data by cleaning and validating datasets.
• Analysis : Use statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics.
• Reporting : Create reports and dashboards to visualize data and effectively communicate findings to stakeholders.
• Problem Solving : Address business challenges by applying data-driven techniques to find solutions or opportunities.
• Collaboration : Work closely with teams across the organization to identify opportunities for leveraging company data to drive business solutions.
• Educational Background : A Bachelor’s degree in Data Science, Computer Science, Statistics, Mathematics, or a related field is preferable.
• Analytical Skills : Strong analytical abilities with an aptitude for analyzing large datasets and translating data into actionable insights.
• Technical Proficiency : Proficiency with data analysis tools (e.g., SQL, R, Python) and data visualization software (e.g., Tableau, Power BI).
• Attention to Detail : Ability to be meticulous with data and attentive to trends and patterns.
• Communication Skills : Excellent written and verbal communication skills, with the ability to clearly present findings to both technical and non-technical audiences.
• Problem-Solving : A knack for problem-solving and a methodical approach to finding solutions.

This role provides the opportunity to become a key player in an organization by offering insights that can shape strategic decisions.

With experience, Data Analysts can advance to senior analyst roles, specialize in specific industries or data types, or move into data science or data engineering positions.

There’s also the potential to lead teams or departments, guiding data strategies and policies.

Systems Engineer

Average Salary: $70,000 – $110,000 per year

Systems Engineers design, integrate, and manage complex systems over their life cycles.

They ensure that systems function efficiently, meet user needs, and can be maintained within cost and schedule constraints.

This role is ideal for problem solvers who enjoy using their technical expertise to overcome complex system challenges.

• System Design : Develop and design systems architecture to ensure functionality, reliability, and scalability.
• Problem Identification and Resolution : Analyze and solve complex issues that arise during the development, implementation, and maintenance of systems.
• Integration : Oversee the integration of hardware, software, and network technologies to create efficient systems.
• Testing and Evaluation : Conduct thorough testing and evaluation to ensure systems meet design specifications and are free of defects.
• Project Management : Collaborate with cross-functional teams to manage projects, timelines, and deliverables effectively.
• Continuous Improvement : Regularly review and update systems to improve performance and address emerging needs.
• Educational Background : A Bachelor’s degree in Systems Engineering, Computer Science, Electrical Engineering, or a related technical field is required. Advanced degrees are preferred for some positions.
• Technical Skills : Proficient in systems thinking, technical analysis, and familiarity with engineering software and tools.
• Problem-Solving Abilities : Strong analytical and problem-solving skills to tackle complex system issues.
• Communication Skills : Excellent verbal and written communication skills to collaborate with team members and stakeholders.
• Attention to Detail : Meticulous attention to detail to ensure system integrity and reliability.
• Adaptability : Ability to adapt to evolving technological landscapes and project requirements.

Systems Engineers have opportunities to work on a variety of projects across different industries, such as aerospace, defense, healthcare, and technology.

With experience, they can advance to lead systems engineer positions, systems architecture roles, or management positions overseeing engineering teams.

Continuous learning and specialization in emerging technologies can further enhance career prospects, leading to roles in innovation, research and development, or consulting.

Business Analyst

Business Analysts are instrumental in bridging the gap between IT and business needs.

They analyze and model business processes, systems, and stakeholders, with the goal of understanding and documenting business requirements and translating them into functional specifications.

This role is perfect for problem solvers who enjoy dissecting complex business challenges and crafting strategic solutions that align with organizational goals.

• Analyzing Business Processes : Examine current business practices and processes to identify areas for improvement or re-engineering.
• Gathering Requirements : Elicit and document business requirements from stakeholders to understand the needs of the business.
• Developing Solutions : Create viable solutions and work with IT and other departments to implement these solutions effectively.
• Data Analysis : Use data analytics to support decision-making and recommend process improvements.
• Facilitating Communication : Act as a liaison between business stakeholders and technology teams to ensure clear communication and understanding of requirements and functionality.
• Project Management : Oversee projects, ensuring they are delivered on time and within budget, and that the solutions meet business needs.
• Educational Background : A Bachelor’s degree in Business Administration, Finance, Computer Science, Information Systems, or a related field is often required.
• Analytical Skills : Strong analytical and critical thinking skills to navigate complex business challenges and data.
• Communication Skills : Excellent verbal and written communication skills, with the ability to articulate technical and business concepts to diverse audiences.
• Problem-Solving : A natural aptitude for problem-solving and the ability to think strategically about business needs and solutions.
• Technical Proficiency : Knowledge of business process modeling, data analysis tools, and understanding of IT infrastructure and software development.
• Adaptability : Ability to adapt to new business challenges, technologies, and environments quickly.

Business Analysts play a crucial role in any organization by ensuring that business objectives are met through the effective use of technology.

Career advancement opportunities include moving into senior business analyst roles, specializing in specific industries or technologies, transitioning into project management, or progressing to strategic roles such as business process manager or IT director.

Operations Research Analyst

Average Salary: $60,000 – $90,000 per year

Operations Research Analysts use advanced mathematical and analytical methods to help organizations solve problems and make better decisions.

This role is ideal for problem solvers who enjoy using their analytical skills to improve efficiency and effectiveness within an organization.

• Conducting Data Analysis : Collect and analyze data to evaluate operational issues and propose solutions to complex problems.
• Developing Predictive Models : Utilize mathematical modeling techniques to forecast outcomes and optimize decision-making.
• Simulating Processes : Create simulations to test different strategies and to anticipate the impact of changes in the system.
• Optimizing Resources : Determine the most efficient allocation of resources, such as time, money, and personnel.
• Preparing Reports : Compile findings and recommendations into clear and concise reports for stakeholders.
• Collaborating with Teams : Work with cross-functional teams to implement and monitor improvements.
• Educational Background : A Bachelor’s or Master’s degree in Operations Research, Mathematics, Statistics, Economics, Engineering, or a related analytical field is highly recommended.
• Mathematical Skills : Strong mathematical and statistical analysis skills are essential for modeling and problem-solving.
• Analytical Thinking : Ability to approach problems logically and to develop innovative solutions.
• Technical Proficiency : Proficiency in computer programming, databases, and statistical analysis software.
• Communication Skills : Excellent written and verbal communication skills to convey complex information to non-technical audiences.

Operations Research Analysts are in high demand across various industries, including logistics, healthcare, manufacturing, and government.

With experience, analysts can progress to senior analyst roles, management positions, or specialize in a particular industry or area of research.

There is also potential for Operations Research Analysts to become independent consultants, offering their expertise on a contract basis.

Mechanical Engineer

Average Salary: $65,000 – $90,000 per year

Mechanical Engineers are responsible for designing, analyzing, and maintaining mechanical systems that can range from small components to large machinery and vehicles.

This role is ideal for problem solvers who enjoy applying principles of engineering, physics, and materials science to create solutions that improve the functionality and efficiency of products and processes.

• Designing Mechanical Systems : Create blueprints and schematics for new mechanical devices and systems, using CAD software and engineering principles.
• Prototyping and Testing : Develop prototypes of designs and conduct tests to assess performance, safety, and reliability.
• Improving Existing Systems : Analyze and evaluate mechanical equipment to identify areas for efficiency improvements or cost reductions.
• Collaborating with Cross-Functional Teams : Work with other engineers, designers, and production staff to ensure product and system feasibility.
• Project Management : Oversee projects from conception through to completion, ensuring they meet technical specifications, budgets, and timelines.
• Staying Current with Technology : Continuously update your knowledge about the latest engineering tools, technologies, and industry trends.
• Educational Background : A Bachelor’s degree in Mechanical Engineering or a related engineering field is required, with a Master’s degree preferred for some positions.
• Technical Skills : Proficiency in CAD software, a solid understanding of core engineering principles, and familiarity with mechanical processes and materials.
• Problem-Solving Aptitude : Exceptional analytical and critical-thinking skills, with the ability to develop innovative solutions to complex engineering challenges.
• Team Collaboration : Ability to work effectively in a team environment, contributing to collaborative problem-solving and project success.
• Attention to Detail : A meticulous approach to design, testing, and troubleshooting to ensure the highest levels of quality and safety.

Mechanical Engineers have a broad range of opportunities for career advancement.

With experience, they can become senior engineers, project managers, or specialists in areas such as robotics, automotive engineering, or aerospace.

Additionally, they may pursue roles in research and development, management, or consultancy to further influence innovation and efficiency in the field.

IT Consultant

IT Consultants are experts in the field of information technology who work with clients to analyze their technological needs, solve complex IT problems, and improve the overall efficiency and effectiveness of their IT systems.

This role is ideal for problem solvers who enjoy delving into technical challenges and crafting innovative solutions.

• Analyzing IT Systems : Evaluate a client’s current IT infrastructure and identify areas for improvement.
• Problem-Solving : Diagnose and resolve complex IT issues that a client may be facing, ensuring minimal disruption to their operations.
• Implementing Solutions : Design and implement new systems, configurations, or software to enhance the client’s IT capabilities.
• Advising on Technology Trends : Keep clients informed about the latest technology trends and how they can be leveraged to meet business goals.
• Training and Support : Provide training and support to the client’s staff to ensure smooth adoption of new technologies.
• Project Management : Oversee IT projects from conception to completion, ensuring they are delivered on time and within budget.
• Educational Background : A Bachelor’s degree in Information Technology, Computer Science, or a related field is highly recommended, with a Master’s degree being an advantage for some positions.
• Technical Expertise : Proficiency in various IT domains such as networking, databases, cybersecurity, and software development.
• Problem-Solving Skills : Strong analytical skills with the ability to troubleshoot and resolve complex IT issues.
• Communication Skills : Excellent verbal and written communication skills, with the ability to explain technical details to non-technical stakeholders.
• Project Management : Experience in managing IT projects, including understanding project management methodologies like Agile and Scrum.
• Adaptability : Ability to quickly adapt to new technologies and changing business environments.

As an IT Consultant, there is a clear path for career advancement.

Professionals can specialize in various areas such as cybersecurity, cloud computing, or data analytics.

With experience, IT Consultants can move into senior roles, such as IT Manager, Systems Architect, or even Chief Information Officer (CIO).

There are also opportunities for entrepreneurial IT Consultants to start their own consulting firms.

Medical Doctor

Average Salary: $200,000 – $300,000 per year

Medical Doctors diagnose, treat, and help prevent diseases and injuries that commonly occur in the general population.

They are crucial in the healthcare system and work in various settings, including hospitals, clinics, and private practices.

This role is ideal for problem solvers who are passionate about human biology, medicine, and the care of others.

• Diagnosing Illnesses : Evaluate symptoms and run tests to determine the conditions affecting patients.
• Developing Treatment Plans : Create and manage treatment plans, including prescribing medications, therapy, and other interventions.
• Providing Preventative Care : Advise and educate patients on health maintenance and disease prevention strategies.
• Performing Procedures : Conduct medical procedures and surgeries appropriate to your specialty.
• Collaborating with Healthcare Professionals : Work with other healthcare providers to deliver a multidisciplinary approach to patient care.
• Staying Current : Keep abreast of the latest medical research, treatments, and procedures in the field of medicine.
• Educational Background : A Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree is required, followed by a residency program in a chosen specialty.
• Medical Licensure : A state license to practice medicine is mandatory.
• Problem-Solving Skills : Excellent diagnostic abilities and the capacity to make quick, life-saving decisions.
• Communication Skills : Strong verbal and written communication skills to effectively interact with patients and healthcare teams.
• Empathy and Compassion : A caring and empathetic approach to patient care.
• Adaptability : Ability to handle a wide array of situations and emergencies with composure.

Medical Doctors have numerous opportunities for career advancement.

With experience, they can become specialists in their field, leading researchers, or take on administrative roles in healthcare institutions.

They may also become educators, teaching the next generation of doctors, or pursue opportunities in medical policy and healthcare consulting.

Average Salary: $60,000 – $200,000 per year

Lawyers are legal professionals who represent and advise clients in both civil and criminal cases.

They may work in various legal fields, such as corporate law, family law, criminal law, or intellectual property law.

This role is ideal for problem solvers who enjoy analyzing complex legal issues and advocating on behalf of their clients.

• Client Representation : Advocate for clients in court or during negotiations, presenting evidence and arguments to support their case.
• Legal Research : Conduct thorough research on statutes, case law, and legal precedents relevant to clients’ cases.
• Document Drafting : Prepare legal documents, such as contracts, wills, appeals, and pleadings, ensuring adherence to the law.
• Legal Advice : Provide clients with informed legal counsel, helping them understand their rights and the implications of their legal decisions.
• Case Strategy Development : Develop strategies and tactics for clients’ cases based on the analysis of legal issues and potential outcomes.
• Continuing Education : Stay updated on changes in the law, new legal precedents, and industry best practices to provide the most accurate representation.
• Educational Background : A Juris Doctor (JD) degree from an accredited law school is required, followed by passing the bar exam in the practicing state.
• Communication Skills : Excellent verbal and written communication skills, with the ability to present arguments clearly and persuasively.
• Analytical Thinking : Strong analytical abilities to dissect complex legal problems and develop effective solutions.
• Client Service : Commitment to serving clients’ interests and maintaining confidentiality and professionalism.
• Attention to Detail : Meticulous attention to detail when reviewing legal documents and formulating legal arguments.

A career as a lawyer offers the opportunity to make significant impacts on individuals, businesses, and society through legal advocacy and reform.

With experience, lawyers can advance to senior positions within law firms, transition to in-house legal departments, or pursue roles in government, academia, or the judiciary.

Those with a strong interest in policy may also enter politics or become legal experts within non-governmental organizations.

Average Salary: $50,000 – $70,000 per year

Accountants are responsible for managing financial records, analyzing budgets, and ensuring the financial health of an organization.

This role is ideal for problem solvers who enjoy working with numbers and have a keen eye for detail.

• Financial Record Keeping : Maintain accurate and up-to-date financial records for an organization, ensuring compliance with relevant laws and regulations.
• Budget Analysis : Examine budget estimates for completeness, accuracy, and conformance with established procedures, regulations, and organizational objectives.
• Tax Preparation : Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
• Audit Assistance : Support auditing teams by providing necessary reports and documentation, and implementing recommendations for improving financial practices and processes.
• Financial Reporting : Develop regular financial statements, such as balance sheets, profit and loss statements, and cash flow statements.
• Advisory Services : Offer financial advice to help businesses and individuals make sound financial decisions and plan for the future.
• Educational Background : A Bachelor’s degree in Accounting, Finance, or a related field is required. CPA or other relevant certifications are highly regarded.
• Analytical Skills : Strong ability to analyze financial data and provide accurate reports.
• Attention to Detail : Exceptional attention to detail to ensure the accuracy of financial records and reports.
• Problem-Solving : Excellent problem-solving skills to manage and rectify any discrepancies in financial statements.
• Communication Skills : Good verbal and written communication skills to explain complex financial information in a clear and concise manner.
• Technological Proficiency : Proficiency with accounting software and tools, as well as a strong understanding of database management and commonly used financial software programs.

Accountants have a clear career path that can lead to roles with increasing responsibility such as Senior Accountant, Accounting Manager, Controller, or Chief Financial Officer (CFO).

With a blend of experience, additional certifications, and continuing education, accountants can specialize in areas such as forensic accounting, management accounting, or financial analysis, opening up a wide array of opportunities in both the public and private sectors.

Civil Engineer

Civil Engineers design, build, supervise, and maintain construction projects and systems in the public and private sector, including roads, buildings, airports, tunnels, dams, bridges, and systems for water supply and sewage treatment.

This role is ideal for problem solvers who enjoy applying their expertise to create and maintain the essential infrastructures of society.

• Analyzing Survey Reports : Assess land and construction sites to determine the feasibility of proposed building projects.
• Developing Detailed Design Plans : Use computer-aided design (CAD) software to create robust and efficient structures.
• Compliance with Regulations : Ensure all projects adhere to legal standards and environmental regulations.
• Project Management : Oversee and direct construction operations, ensuring projects are completed on time and within budget.
• Problem-Solving : Address any design or construction issues that arise throughout the course of the project.
• Infrastructure Improvement : Propose and implement design modifications to improve existing infrastructure.
• Educational Background : A Bachelor’s degree in Civil Engineering or a related field is required, with a Master’s degree being advantageous for some positions.
• Engineering Skills : Strong grasp of engineering principles, mathematics, and materials science.
• Attention to Detail : Precision is crucial in designing and implementing plans that are safe, sustainable, and cost-effective.
• Project Management : Ability to lead and collaborate with diverse teams, including architects, contractors, and other engineers.
• Licensing : Professional Engineer (PE) license may be required, depending on the role and location.
• Technical Software Proficiency : Skilled in the use of CAD software and other engineering tools and technologies.

Civil Engineering offers a variety of opportunities for career advancement.

Engineers may specialize in areas such as structural, environmental, geotechnical, or transportation engineering.

With experience, Civil Engineers can become project managers, consulting engineers, or even occupy leadership positions within their organizations.

There is also the potential to work on groundbreaking projects around the world, contributing to the development of innovative infrastructures that shape the future of societies.

Cybersecurity Analyst

Average Salary: $75,000 – $120,000 per year

Cybersecurity Analysts are responsible for protecting an organization’s computer systems and networks from cyber threats, such as hackers, viruses, and other malicious attacks.

This role is ideal for individuals with a knack for problem-solving and a strong interest in technology and cybersecurity.

• Monitoring Security Systems : Constantly monitor the organization’s networks for security breaches and investigate any potential security incidents.
• Implementing Protective Measures : Install and manage software, such as firewalls and data encryption programs, to protect sensitive information.
• Conducting Risk Assessments and Audits : Regularly assess the organization’s security measures and conduct audits to identify vulnerabilities.
• Developing Security Plans : Create and maintain the company’s security standards and best practices documentation.
• Responding to Security Incidents : Take immediate action to mitigate damage during a security breach and lead the technical response to ensure recovery.
• Staying Up-to-Date : Keep abreast of the latest cybersecurity trends, threats, and countermeasures to maintain defense readiness.
• Educational Background : A Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field is often required.
• Technical Skills : Proficiency in security across various platforms, including network security, endpoint security, and cloud security.
• Analytical Skills : Ability to analyze data and security patterns to detect anomalies and respond to incidents effectively.
• Communication Skills : Strong verbal and written communication skills for documenting incidents and explaining security measures to non-technical staff.
• Attention to Detail : Vigilance and a high level of attention to detail to spot subtle signs of a security breach.
• Problem-Solving : Excellent problem-solving skills to swiftly address and neutralize security threats.

Cybersecurity Analysts play a critical role in defending an organization’s digital assets and have numerous opportunities for career growth.

With experience and additional certifications, analysts can advance to senior roles such as Cybersecurity Manager or Chief Information Security Officer (CISO).

They can also specialize in different areas of cybersecurity, such as penetration testing, security architecture, or cybersecurity consulting.

Database Administrator

Average Salary: $70,000 – $100,000 per year

Database Administrators are responsible for the performance, integrity, and security of databases.

They ensure that data remains consistent across the database, is clearly defined, and can be accessed by users as needed.

This role is ideal for problem solvers who enjoy ensuring that data systems are running efficiently and securely.

• Maintaining Database Systems : Ensure that databases operate efficiently and without error, and manage database access permissions and privileges.
• Backup and Recovery : Implement regular backup procedures and effectively recover data in the event of data loss.
• Monitoring Performance : Monitor database performance and tweak parameters to improve user access as needed.
• Upgrading Database Infrastructure : Plan and execute database upgrades and migrations to ensure that systems stay up-to-date and secure.
• Ensuring Data Integrity : Check and enforce data integrity, and conduct regular audits to ensure data accuracy and adherence to data management standards.
• Providing User Support : Assist users in generating complex queries and reports, and address any issues related to database performance or access.
• Educational Background : A Bachelor’s degree in Computer Science, Information Technology, or a related field is often required.
• Technical Skills : Proficiency in database languages like SQL, experience with database software, and knowledge of database design principles.
• Problem-Solving Abilities : Strong analytical and problem-solving skills to diagnose and resolve database issues.
• Attention to Detail : Ability to focus on the details and understand complex systems to ensure smooth operations.
• Communication Skills : Good verbal and written communication skills are essential for documenting the database environment and explaining complex issues to non-technical staff.

Database Administrators have a crucial role in managing an organization’s data and ensuring its availability.

With experience, they can move into more senior roles such as Database Manager, Data Architect, or Information Systems Manager.

There are also opportunities to specialize in particular database technologies or to become a consultant for businesses in need of database expertise.

As the importance of data continues to grow, the role of the Database Administrator becomes increasingly vital to business operations.

Financial Planner

Average Salary: $60,000 – $100,000 per year

Financial Planners provide expert advice to individuals and businesses to help them achieve their long-term financial objectives.

This role is ideal for problem solvers who have a knack for financial strategy and enjoy helping others navigate complex financial decisions.

• Assessing Financial Needs : Analyze clients’ financial situations to understand their needs and goals.
• Developing Financial Plans : Create tailored financial strategies that include investments, savings, budgets, insurance, and tax planning.
• Reviewing and Adjusting Plans : Regularly review financial plans to accommodate life changes or shifts in financial markets.
• Educating Clients : Educate clients on various financial topics, helping them make informed decisions about their finances.
• Monitoring Financial Markets : Keep abreast of the latest economic trends and regulatory changes that may impact clients’ financial plans.
• Building Client Relationships : Establish and maintain strong client relationships through excellent service and communication.
• Educational Background : A Bachelor’s degree in Finance, Economics, Accounting, Business Administration, or a related field is highly desirable.
• Financial Knowledge : In-depth knowledge of financial products, markets, tax laws, and insurance.
• Problem-Solving Skills : Ability to analyze complex financial data and provide practical solutions to financial issues.
• Communication Skills : Strong verbal and written communication skills, with the ability to explain financial concepts clearly to clients.
• Certification : Many employers prefer candidates who are Certified Financial Planners (CFP) or are willing to obtain certification.
• Integrity : A commitment to ethical behavior, as financial planners must act in the best interest of their clients.

Financial Planners have the opportunity to make a significant impact on their clients’ lives by helping them secure their financial future.

With experience, Financial Planners can advance to senior positions, specialize in areas such as retirement planning or estate planning, or even start their own financial planning firms.

The demand for financial advice is expected to grow, which can lead to a rewarding and prosperous career for diligent Financial Planners.

Logistics Coordinator

Average Salary: $40,000 – $60,000 per year

Logistics Coordinators are responsible for managing the flow of goods and materials from suppliers and manufacturers to the end-user.

They ensure that products are delivered in the most efficient and cost-effective manner.

This role is ideal for problem solvers who thrive in dynamic environments and enjoy developing solutions to logistical challenges.

• Coordinating Transportation : Manage the scheduling and routing of shipments to ensure timely delivery of goods.
• Tracking Shipments : Monitor the progress of shipments and update customers and stakeholders on the status, addressing any delays or issues that arise.
• Inventory Management : Keep an accurate record of inventory levels and order supplies as needed to maintain optimal stock levels.
• Negotiating Contracts : Work with transportation providers and suppliers to negotiate contracts and rates that benefit the company.
• Problem-Solving : Quickly identify and resolve problems that may arise with shipments, inventory levels, or customer concerns.
• Continuous Improvement : Analyze current logistics processes and recommend improvements to increase efficiency and reduce costs.
• Educational Background : A Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
• Organizational Skills : Strong organizational and planning skills, with the ability to manage multiple tasks and deadlines simultaneously.
• Attention to Detail : Keen attention to detail to ensure the accuracy of orders and inventory records.
• Communication Skills : Excellent verbal and written communication skills to effectively coordinate with team members, suppliers, and customers.
• Problem-Solving Abilities : Strong analytical and problem-solving skills to address and overcome logistical challenges.
• Technology Proficiency : Familiarity with logistics software, databases, and Microsoft Office Suite.

Logistics Coordinators play a critical role in the supply chain and have the opportunity to significantly impact a company’s operational efficiency.

With experience, Logistics Coordinators can advance to higher positions such as Logistics Manager, Supply Chain Manager, or Director of Operations, overseeing larger teams and strategic planning for logistics operations.

Management Consultant

Management Consultants analyze organizational problems, develop strategies for improvement, and help to implement changes within businesses.

This role is ideal for problem solvers who enjoy helping organizations overcome challenges and improve their performance.

• Assessing Business Challenges : Work with clients to identify areas of improvement, inefficiencies, or problems within their business operations.
• Strategic Planning : Develop strategic plans to address issues, increase revenue, reduce costs, or improve overall business performance.
• Implementing Solutions : Assist in the implementation of management strategies and monitor the progress of changes made within the organization.
• Facilitating Workshops and Training : Conduct workshops and training sessions to educate staff about new processes and how to adapt to change effectively.
• Stakeholder Management : Communicate with stakeholders at all levels, including senior executives and staff, to ensure buy-in and successful adoption of new strategies.
• Staying Informed : Keep up to date with industry trends, business tools, and management techniques to provide the best advice to clients.
• Educational Background : A Bachelor’s degree in Business Administration, Finance, Economics, or a related field is required; an MBA or relevant Master’s degree is often preferred.
• Analytical Skills : Strong analytical and problem-solving skills to understand complex business issues and develop effective solutions.
• Communication Skills : Excellent communication and interpersonal skills to effectively convey strategies and foster a collaborative environment.
• Project Management : Ability to manage multiple projects with various deadlines, ensuring timely and successful delivery of consulting services.
• Adaptability : Capability to adapt to different business environments and to work with a wide range of industries.

Management Consultants have the opportunity to make a tangible impact on businesses and industries.

With experience, consultants may advance to senior roles within a consultancy firm, specialize in a particular industry or functional area, or transition into executive positions within corporate organizations.

There is also potential to establish one’s own consulting practice.

Network Architect

Average Salary: $100,000 – $150,000 per year

Network Architects design and build data communication networks, such as local area networks (LANs), wide area networks (WANs), and intranets.

This role is ideal for problem solvers who enjoy creating solutions that help organizations communicate more efficiently and securely.

• Designing Network Infrastructure : Develop blueprints for complex, secure, and scalable networks tailored to the specific needs of an organization.
• Implementing Network Solutions : Oversee the deployment of networking hardware and software, ensuring proper integration with existing systems.
• Addressing Technical Challenges : Solve complex networking issues that may arise during design, implementation, or daily operations.
• Updating Network Systems : Continuously evaluate and upgrade network infrastructure to meet changing demands and incorporate new technologies.
• Security Planning : Ensure that all network designs incorporate robust security measures to protect against cyber threats.
• Research and Development : Stay abreast of the latest advancements in network technologies and best practices to recommend improvements.
• Educational Background : A Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field is typically required. Advanced degrees or certifications (such as CCNA, CCNP, or CCIE) can be advantageous.
• Technical Skills : Strong understanding of network infrastructure, including hardware, software, networking protocols, and security measures.
• Problem-Solving Abilities : Excellent analytical and problem-solving skills to design networks and troubleshoot issues as they arise.
• Communication Skills : Ability to clearly communicate technical information to non-technical stakeholders and work collaboratively with various teams.
• Project Management : Experience in managing projects, with the ability to oversee multiple initiatives simultaneously and meet deadlines.

The role of Network Architect offers opportunities to lead the technological direction of an organization’s communications infrastructure.

With experience, Network Architects can advance to senior IT management positions, such as Chief Technology Officer (CTO) or IT Director, or specialize further in areas like cloud computing or cybersecurity.

Continuous learning and adapting to new technologies are key for career growth in this ever-evolving field.

Average Salary: $128,000 – $148,000 per year

Pharmacists are healthcare professionals responsible for the preparation, dispensing, and management of prescription medications.

They play a critical role in patient care by ensuring the safe and effective use of pharmaceutical drugs.

This role is ideal for problem solvers who enjoy applying their knowledge of medicine to help patients manage their health.

• Dispensing Medications : Accurately prepare and provide medications to patients, ensuring proper dosage and administration.
• Consulting on Medications : Offer expert advice on prescription and over-the-counter medications, including potential side effects and interactions.
• Medication Therapy Management : Conduct reviews of patient medication regimens to optimize therapeutic outcomes and minimize adverse effects.
• Collaboration with Healthcare Providers : Work closely with physicians, nurses, and other healthcare professionals to develop the best treatment plans for patients.
• Healthcare Promotion : Conduct health and wellness screenings, provide immunizations, and offer guidance on healthy lifestyles.
• Staying Informed : Continually update knowledge on the latest pharmaceutical products, drug therapies, and regulations.
• Educational Background : A Doctor of Pharmacy (Pharm.D.) degree from an accredited pharmacy program is required.
• Licensure : Must pass the North American Pharmacist Licensure Exam (NAPLEX) and obtain a state license to practice pharmacy.
• Attention to Detail : Precision and attention to detail are critical to ensure the safety and health of patients.
• Communication Skills : Strong verbal and written communication skills to effectively counsel patients and collaborate with other healthcare professionals.
• Problem-Solving Abilities : Proficiency in identifying medication-related problems and developing appropriate solutions.
• Empathy and Patient Care : A commitment to providing compassionate care and making a positive impact on patients’ health.

Pharmacists have the opportunity to advance in various settings, such as community pharmacies, hospitals, or the pharmaceutical industry.

With experience, they can move into more specialized roles, assume leadership positions, or engage in clinical research and development.

Pharmacists can also further their expertise through board certifications in areas like oncology, nutrition support, or geriatric pharmacy.

IT Project Manager

Average Salary: $90,000 – $140,000 per year

IT Project Managers oversee and direct technology projects, from simple software updates to complex network overhauls.

This role is perfect for problem solvers who thrive in a fast-paced environment and are passionate about leveraging technology to meet business objectives.

• Planning and Scheduling : Develop project plans, including timelines, resources, and budget allocations, ensuring that IT projects are delivered on time and within scope.
• Team Coordination : Lead multidisciplinary teams of software developers, engineers, and analysts to execute project tasks effectively.
• Risk Management : Identify potential project risks and develop mitigation strategies to prevent disruptions to the project timeline or budget.
• Stakeholder Communication : Maintain clear and consistent communication with project stakeholders, including reporting on progress and managing expectations.
• Quality Assurance : Oversee the quality of deliverables, ensuring that the end product meets both technical standards and user requirements.
• Continual Improvement : Reflect on completed projects to identify areas of improvement and integrate lessons learned into future project management practices.
• Educational Background : A Bachelor’s degree in Computer Science, Information Technology, or a related field is often required, along with relevant project management certifications (e.g., PMP, PRINCE2).
• Leadership Skills : Strong leadership and team management abilities to guide project teams and ensure collaborative efforts.
• Technical Expertise : Solid understanding of IT principles and technologies, coupled with the ability to apply this knowledge to solve complex problems.
• Communication Skills : Excellent verbal and written communication skills, with the ability to articulate technical issues to non-technical stakeholders.
• Adaptability : Flexibility to adjust project plans and strategies in response to changing technology landscapes or business needs.

As an IT Project Manager, you have the opportunity to directly influence the success of technology initiatives within an organization.

With experience, IT Project Managers can advance to senior management roles, such as IT Director or Chief Information Officer (CIO), or specialize in areas like agile project management, IT strategy, or consultancy.

Continuous professional development in emerging technologies and project management methodologies can also lead to broader career opportunities in the ever-evolving tech industry.

Structural Engineer

Average Salary: $65,000 – $95,000 per year

Structural Engineers are responsible for designing, planning, and overseeing the construction of buildings, bridges, and other structures to ensure safety and durability.

This role is ideal for problem solvers who enjoy applying principles of physics and mathematics to create stable and secure structures.

• Analyzing Structural Integrity : Conduct detailed calculations to predict the stresses and pressures experienced by structures and design frameworks accordingly.
• Developing Design Plans : Create complex blueprints and plans for structures, ensuring they meet codes, regulations, and environmental requirements.
• Site Assessments : Inspect construction sites to determine the suitability of the earth for the requirements of an upcoming project and to assess any potential risks.
• Material Selection : Choose appropriate construction materials that offer the best balance between cost, quality, and safety.
• Collaboration with Professionals : Work alongside architects, contractors, and other engineers to ensure the structural vision is safely and efficiently realized.
• Monitoring Construction : Oversee the construction process to ensure compliance with design specifications and safety standards.
• Educational Background : A Bachelor’s or Master’s degree in Civil or Structural Engineering is required.
• Technical Skills : Proficiency in using design and analysis software such as AutoCAD, Revit, or SAP2000.
• Attention to Detail : Ability to meticulously analyze and design structures to ensure safety and compliance with regulations.
• Problem-Solving : Strong analytical and critical thinking skills to solve complex engineering issues.
• Communication : Effective communication skills for collaborating with a wide range of professionals and for explaining technical concepts to non-experts.
• Project Management : Capabilities in managing projects, timelines, and resources to meet client and regulatory requirements.

Structural Engineers have the opportunity to work on a diverse range of projects that shape the infrastructure and skyline of our built environment.

With experience, they can progress to senior engineering roles, specialize in areas such as earthquake engineering or forensic engineering, or lead their engineering firms.

Continuous learning and professional certification, such as obtaining a Professional Engineer (PE) license, can further enhance career prospects and recognition in the field.

Data Scientist

Average Salary: $80,000 – $120,000 per year

Data Scientists analyze and interpret complex digital data, such as usage statistics, sales figures, or logistics, to assist in business decision-making.

This role is ideal for problem solvers who enjoy employing their analytical skills and knowledge of statistics to uncover patterns, manage data, and drive strategic planning in organizations.

• Analyzing Data : Use statistical methods to collect and analyze data and to identify trends or patterns that can inform business decisions.
• Machine Learning Models : Develop predictive models and algorithms that can help forecast outcomes and automate decision-making processes.
• Data Mining : Extract data from various sources and analyze it to gain insights into business performance and opportunities.
• Creating Data Visualizations : Design and present data in visually compelling formats to help stakeholders understand the findings.
• Cross-Functional Collaboration : Work with different departments to implement data-driven strategies and solutions that align with business objectives.
• Continued Learning : Stay updated with the latest data science techniques, tools, and best practices in the field.
• Educational Background : A Bachelor’s degree in Data Science, Computer Science, Statistics, Mathematics, or a related field is often required, with many roles preferring a Master’s or PhD.
• Technical Skills : Proficiency in programming languages such as Python or R, and experience with database management systems, machine learning, and statistical analysis tools.
• Analytical Mindset : Strong problem-solving skills with a knack for identifying trends and insights in large datasets.
• Communication Skills : Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner.
• Attention to Detail : Diligent and meticulous in data handling to ensure accuracy and integrity of analysis.

In this role, the potential for impact is significant, as data-driven insights can lead to transformative decisions and strategies within a business.

With experience, Data Scientists can advance to roles such as Senior Data Scientist, Data Science Manager, or Chief Data Officer.

Opportunities also exist to specialize in fields such as machine learning, artificial intelligence, or big data engineering.

Financial Analyst

Financial Analysts are responsible for examining financial data and trends to help businesses and individuals make informed investment decisions.

This role is well-suited for problem solvers who have a knack for numbers and a passion for analyzing financial markets and economic trends.

• Financial Data Analysis : Interpret data on the performance of investments, including stocks, bonds, and other securities.
• Creating Financial Models : Develop models to predict future economic conditions and guide investment strategies.
• Investment Recommendations : Provide informed recommendations to clients or employers based on thorough analysis and understanding of market conditions.
• Report Preparation : Compile detailed reports that highlight analysis findings and suggestions for financial planning and investment management.
• Monitoring Economic Trends : Keep a close eye on changes in the economic landscape that could affect investment portfolios and strategies.
• Client Presentations : Present analysis and recommendations clearly and confidently to clients or stakeholders.
• Educational Background : A Bachelor’s degree in Finance, Economics, Accounting, or a related field is typically required. An MBA or CFA designation may be advantageous.
• Analytical Skills : Strong ability to analyze financial data and trends to make accurate projections and recommendations.
• Mathematical Proficiency : Excellent quantitative skills to understand complex financial calculations and models.
• Communication Skills : Clear verbal and written communication abilities to convey complex financial information in an understandable manner.
• Attention to Detail : Meticulous attention to detail to ensure the accuracy of financial analysis and reports.
• Technological Proficiency : Proficiency with financial software and tools for data analysis, such as Excel, SQL, or specialized financial modeling programs.

A career as a Financial Analyst offers vast opportunities for growth.

Analysts can advance to senior analyst positions, portfolio management roles, or even become directors of financial analysis departments.

Those with a strong track record and additional certifications may move into high-level consulting positions or executive roles within finance, such as Chief Financial Officer (CFO).

The role is pivotal in shaping investment strategies and financial decisions, making it a critical and influential position in any business.

Systems Analyst

Systems Analysts play a critical role in evaluating and improving complex computer systems within an organization.

They are responsible for ensuring that IT systems meet the business needs effectively.

This role is ideal for problem solvers who enjoy analyzing data, improving processes, and implementing technological solutions.

• Assessing System Capabilities : Examine current IT systems and infrastructure to determine effectiveness and suggest improvements.
• Designing Solutions : Develop plans to enhance systems, including software and hardware updates, to address business challenges.
• Problem-Solving : Identify system issues and inefficiencies and propose strategic solutions to optimize performance.
• Gathering Requirements : Collaborate with end-users and stakeholders to understand their needs and translate them into system requirements.
• Implementing New Systems : Oversee the selection and installation of new IT systems to ensure they are on time, within budget, and meet organizational needs.
• Continuous Learning : Stay updated with the latest technological trends, systems, and best practices in the field of IT.
• Educational Background : A Bachelor’s degree in Information Technology, Computer Science, or a related field is typically required.
• Technical Skills : Strong understanding of computer systems, databases, and other technology tools and platforms.
• Analytical Thinking : Ability to dissect complex problems and devise effective solutions.
• Communication Skills : Excellent verbal and written communication skills, with the capacity to interact with technical teams and business stakeholders.
• Project Management : Experience in managing projects, including resource allocation, timelines, and budgeting.

A career as a Systems Analyst offers numerous opportunities for professional development.

With experience, Systems Analysts can progress to more senior roles such as IT Project Manager, Business Analyst, or IT Consultant.

They may also specialize in specific industries or become experts in emerging technologies, leading to increased demand and higher earning potential.

Industrial Engineer

Average Salary: $65,000 – $85,000 per year

Industrial Engineers optimize complex systems, processes, and organizations by eliminating waste of time, money, materials, man-hours, machine time, energy, and other resources.

This role is ideal for problem solvers who enjoy designing efficient systems and processes in various industries.

• Analyzing Workflows : Review and assess production workflows to identify inefficiencies and recommend improvements.
• Developing Production Systems : Design systems that integrate workers, machines, materials, information, and energy to make a product or provide a service.
• Implementing Quality Control Procedures : Establish quality control protocols to ensure the final product meets the required specifications and standards.
• Utilizing Software for Process Simulation : Apply computer simulations to test and optimize production systems and logistics.
• Project Management : Oversee project timelines, budgets, and resources to ensure objectives are met efficiently.
• Staying Updated on Technology : Keep abreast of the latest technological advancements that can be applied to improve production processes and product quality.
• Educational Background : A Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or a related field is required.
• Problem-Solving Skills : Strong analytical and critical thinking skills to identify problems and implement effective solutions.
• Technical Expertise : Proficient in the use of engineering software and tools for designing and analyzing production systems.
• Communication Skills : Excellent verbal and written communication skills for collaborating with team members and presenting findings to stakeholders.
• Attention to Detail : Ability to focus on the minute details of complex systems to ensure nothing is overlooked.

Industrial Engineers have the opportunity to impact the efficiency and effectiveness of production and service systems.

Career growth may lead to roles such as Senior Industrial Engineer, Project Manager, Operations Manager, or Director of Engineering.

With experience, some Industrial Engineers may also move into consultancy roles or executive positions, such as Chief Operations Officer.

Network Security Analyst

Network Security Analysts are the guardians of information systems, ensuring the security and integrity of data within an organization’s network.

This role is perfect for problem solvers who appreciate the complexities of network infrastructure and the challenge of defending against cyber threats.

• Monitoring Network Security : Constantly oversee the organization’s network for security breaches, intrusions, and irregular system behavior.
• Implementing Protective Measures : Deploy firewalls, antivirus software, and intrusion detection systems to protect sensitive information.
• Responding to Security Incidents : Act swiftly to mitigate damage from security breaches and work on recovery plans to restore functionality.
• Performing Risk Assessments : Analyze the current security protocols and suggest improvements to minimize risks of cyber attacks.
• Security Audits and Reporting : Conduct regular audits of the network security systems and prepare reports on the status of the network’s security.
• Staying Updated : Keep abreast of the latest cyber threats, security trends, and technologies to continuously enhance network defenses.
• Educational Background : A Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related field is typically required.
• Technical Skills : Proficiency in security across various platforms, understanding of firewalls, VPN, data loss prevention, IDS/IPS, web-proxy, and security audits.
• Analytical Mindset : Strong problem-solving skills with the ability to analyze complex networks and identify potential vulnerabilities.
• Attention to Detail : Vigilance in monitoring network activity and spotting irregularities that could indicate a security breach.
• Communication Skills : Ability to communicate technical information effectively to non-technical staff and to document procedures and findings.

A career as a Network Security Analyst offers a dynamic environment with the potential for continuous learning and advancement.

With experience, Network Security Analysts can move into higher-level roles such as Security Manager or Chief Information Security Officer (CISO), specializing in areas like forensic analysis, or they may opt to work as independent cybersecurity consultants.

Intelligence Analyst

Intelligence Analysts are responsible for the collection, analysis, and dissemination of information to support and protect national security.

This role is ideal for problem solvers who thrive on analyzing complex data and uncovering insights that can inform strategic decisions.

• Collecting Information : Gather data from a variety of sources, including surveillance activities, intelligence databases, and open sources.
• Analyzing Intelligence : Examine and interpret intelligence data to identify patterns, assess threats, and provide actionable insights.
• Writing Reports : Prepare comprehensive reports that communicate findings to decision-makers within government or private organizations.
• Briefing Decision Makers : Present analysis and recommendations to policymakers, military leaders, or other relevant stakeholders.
• Developing Analytical Tools : Utilize and sometimes develop software tools to enhance the analysis of complex datasets.
• Collaborating with Other Agencies : Work with other intelligence professionals, both domestic and international, to share information and coordinate efforts.
• Educational Background : A Bachelor’s or Master’s degree in Political Science, International Relations, Security Studies, or a related field is often required.
• Analytical Skills : Strong analytical and critical thinking skills, with the ability to process and synthesize large amounts of information.
• Attention to Detail : Keen attention to detail and the capacity to recognize subtle patterns or discrepancies in data.
• Communication Skills : Excellent written and verbal communication skills for presenting complex information clearly and concisely.
• Security Clearance : Ability to obtain and maintain a security clearance, which often involves a background check and adherence to strict security protocols.
• Technical Proficiency : Proficient with analytical software and information technology systems used in intelligence operations.

This role offers the opportunity to play a crucial part in safeguarding national interests and contributing to global security.

With experience, Intelligence Analysts can advance to senior analyst positions, specialize in a particular type of intelligence, or move into leadership roles within the intelligence community.

There are also opportunities for cross-functional career development in areas such as cyber security, counterterrorism, and strategic planning.

Logistics Manager

Logistics Managers oversee the movement, distribution, and storage of materials in an organization.

They are responsible for ensuring products are delivered efficiently and on time.

This role is ideal for problem solvers who enjoy optimizing processes and overcoming logistical challenges in a dynamic environment.

• Inventory Management : Monitor inventory levels and implement strategies to ensure the availability of products while minimizing excess stock.
• Supplier Negotiation : Negotiate with suppliers and transportation providers to secure cost-effective shipping terms and services.
• Process Optimization : Analyze logistical processes and implement improvements to enhance efficiency and reduce costs.
• Compliance Management : Ensure all logistics activities comply with legal regulations and organizational policies.
• Problem Solving : Address and resolve any issues that arise during the transportation and storage of goods.
• Educational Background : A Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field is typically required.
• Organizational Skills : Strong ability to organize and manage multiple projects and tasks effectively.
• Problem-Solving Abilities : Aptitude for identifying issues and developing practical solutions in a fast-paced environment.
• Communication Skills : Excellent verbal and written communication skills for coordinating with internal teams and external partners.
• Technological Proficiency : Familiarity with logistics software, inventory management systems, and data analysis tools.

Logistics Managers play a critical role in the efficiency and profitability of a company.

With experience and a track record of successful problem-solving, they can advance to higher managerial positions, such as Director of Operations or Vice President of Supply Chain.

Opportunities also exist to specialize in areas like global logistics, supply chain analytics, or procurement strategy, further enhancing career prospects.

Mathematician

Average Salary: $60,000 – $120,000 per year

Mathematicians use advanced mathematics to develop and understand mathematical principles, analyze data, and solve real-world problems.

This role is ideal for problem solvers who relish the challenge of complex equations and algorithms and seek to apply their knowledge to diverse areas ranging from economics to engineering.

• Conducting Research : Work on advancing mathematical knowledge, which may involve deriving new theorems, analyzing patterns, or creating mathematical models.
• Applying Mathematical Theories : Utilize mathematical theories to solve practical problems in business, engineering, the sciences, and other fields.
• Collaborating with Professionals : Work alongside engineers, scientists, and other professionals to understand problems and provide mathematical solutions.
• Developing Computational Methods : Create algorithms and simulation models to process and analyze large sets of data.
• Presenting Findings : Communicate complex mathematical ideas and solutions to stakeholders or academic peers through reports, papers, or presentations.
• Staying Informed : Keep up-to-date with the latest advancements in mathematics and related fields.
• Educational Background : A Master’s or Doctoral degree in Mathematics or a related field is typically required.
• Analytical Skills : Strong ability to think logically and critically when solving complex problems.
• Technical Proficiency : Proficiency in mathematical modeling software, statistical analysis, and computer programming.
• Attention to Detail : Meticulous attention to detail when dealing with abstract concepts and calculations.
• Collaboration : Ability to work in interdisciplinary teams and communicate mathematical concepts to non-experts.

A career as a mathematician offers the opportunity to contribute to numerous fields through data analysis, predictive modeling, and problem-solving.

With experience, mathematicians can become lead researchers, senior analysts, or consultants, and may eventually move into academic positions such as professors or department heads.

Statistician

Average Salary: $60,000 – $95,000 per year

Statisticians analyze data and apply mathematical and statistical techniques to help solve real-world problems in business, engineering, healthcare, or other fields.

This role is ideal for problem solvers who enjoy using data to find patterns, draw conclusions, and inform decision-making processes.

• Collecting Data : Design surveys, experiments, or opinion polls to gather data relevant to research questions or business needs.
• Analyzing Data : Use statistical methods to analyze and interpret data, identifying trends or relationships.
• Developing Models : Create statistical models that depict the data in a way that is easy to understand and can predict future trends.
• Reporting Results : Communicate findings to stakeholders in a clear and actionable manner, often through detailed reports or presentations.
• Advising Policy/Decision Making : Provide insights to policymakers or business leaders to inform their decisions based on statistical evidence.
• Staying Current : Keep up with the latest statistical methods, software, and advancements in the field to continuously improve analysis.
• Educational Background : A Bachelor’s degree in Statistics, Mathematics, Economics, or a related field is required; a Master’s or Ph.D. is preferred for many positions.
• Analytical Skills : Strong ability to work with numerical data and apply statistical techniques to solve complex problems.
• Technical Proficiency : Proficient in statistical software (such as R, SAS, SPSS, or Python) and databases.
• Communication Skills : Excellent verbal and written communication skills, with the ability to translate complex statistical information into understandable terms for non-experts.
• Attention to Detail : Careful attention to accuracy and detail when analyzing data and drawing conclusions.

Statisticians have the opportunity to work in a variety of industries and sectors, as data analysis is fundamental to many business strategies and policy decisions.

With experience, statisticians can progress to senior analytical roles, become consultants, or specialize in specific industries, such as biostatistics or econometrics.

There is also potential for leadership roles in managing teams of analysts and decision support.

Cybersecurity Specialist

Cybersecurity Specialists protect and defend information systems by ensuring the security of data and network infrastructure.

This role is perfect for problem solvers who enjoy staying ahead of cyber threats and ensuring the safety of digital information.

• Analyzing Security Systems : Evaluate existing security measures, such as firewalls, password policies, and intrusion detection systems, to identify vulnerabilities.
• Implementing Protection Measures : Design and implement stronger defense mechanisms to protect data and network infrastructures.
• Monitoring for Security Breaches : Constantly monitor systems for any unusual activities that might indicate a security breach.
• Investigating Security Incidents : Respond to and investigate security incidents, performing forensic analysis to understand the cause and impact.
• Developing Security Strategies : Create comprehensive strategies for preventing future threats and improving overall security posture.
• Staying Current : Keep abreast of the latest cybersecurity trends, threats, and countermeasures.
• Technical Skills : Strong understanding of network infrastructure, encryption, ethical hacking, and secure coding practices.
• Problem-Solving Abilities : Excellent analytical and problem-solving skills to address and mitigate security risks.
• Attention to Detail : Ability to pay close attention to detail to detect vulnerabilities and breaches.
• Communication Skills : Proficiency in communicating technical information to non-technical personnel and reporting on security readiness.

Cybersecurity is a field with high demand and potential for career growth.

Specialists can advance to roles such as Security Analyst, Security Engineer, or Chief Information Security Officer (CISO).

With the rise in cyber threats, the importance of cybersecurity professionals continues to grow, offering a career path with numerous opportunities for advancement and specialization.

Biomedical Engineer

Biomedical Engineers combine principles of engineering with biological and medical sciences to design and create equipment, devices, computer systems, and software used in healthcare.

This role is perfect for problem solvers who are passionate about innovating in medicine and improving patient care.

• Designing Medical Devices : Create and improve medical devices such as artificial organs, prostheses, instrumentation, medical imaging devices, and health management and care delivery systems.
• Developing Biomedical Software : Write and maintain software programs that are used for diagnosing and treating patients.
• Research and Development : Conduct research to develop new technologies for solving complex medical issues.
• Clinical Engineering : Work within clinical settings to install, adjust, maintain, repair, or provide technical support for biomedical equipment.
• Regulatory Oversight : Ensure that biomedical equipment and processes comply with regulatory standards.
• Training Healthcare Staff : Educate clinicians and other medical personnel on the proper use of biomedical equipment.
• Educational Background : A Bachelor’s degree in Biomedical Engineering, Bioengineering, or a related engineering field is required. A Master’s degree or Ph.D. can be beneficial for more advanced positions.
• Technical Skills : Strong understanding of engineering principles and proficiency in developing and working with complex medical systems and devices.
• Problem-Solving Abilities : Excellent analytical and problem-solving skills to address challenges in healthcare and patient treatment.
• Interdisciplinary Knowledge : An understanding of biological sciences and medical practices, as well as the ability to work with professionals from these fields.
• Communication Skills : Clear communication skills for collaborating with multidisciplinary teams and explaining technical information to non-experts.

Biomedical Engineers have the opportunity to make significant contributions to patient health and well-being.

Career growth can lead to positions such as senior engineer, project manager, or director of engineering in hospitals, research institutions, or medical device companies.

Innovators in the field may also transition into entrepreneurial roles, starting their own companies to bring new medical solutions to market.

Urban Planner

Average Salary: $50,000 – $75,000 per year

Urban Planners develop and design policies and plans for the use of land and resources in towns, cities, and counties.

They focus on creating spaces that are efficient, sustainable, and conducive to community well-being.

This role is ideal for those who enjoy solving complex urban problems and are passionate about shaping the future of cities and communities.

• Developing Urban Plans : Create comprehensive plans to manage and develop infrastructure, housing, transportation, and public spaces in urban areas.
• Community Engagement : Engage with the public to gather feedback and incorporate community needs and desires into urban development plans.
• Conducting Research : Analyze demographic data, environmental studies, and market research to inform planning decisions.
• Policy Recommendation : Advise policymakers on zoning, land use, and urban design to promote sustainable and equitable development.
• Reviewing Proposals : Evaluate development proposals to ensure they align with long-term plans and regulations.
• Staying Informed : Continuously update knowledge on urban trends, best practices in urban design, and regulatory changes in the field.
• Educational Background : A Master’s degree in Urban Planning, Urban Design, or a related field is highly preferred, though a Bachelor’s degree may be sufficient for some entry-level positions.
• Communication Skills : Excellent verbal and written communication skills, with the ability to effectively convey planning concepts to diverse audiences.
• Problem-Solving Ability : Strong analytical and critical thinking skills to address complex urban challenges.
• Collaboration : Ability to work with a wide range of stakeholders, including government officials, developers, and the public.
• Technical Proficiency : Familiarity with GIS software, urban planning tools, and data analysis methods.

Urban Planners have the opportunity to directly impact the development and improvement of urban environments.

Career advancement can lead to senior planning positions, specialized roles in areas such as transportation or environmental planning, or leadership positions in planning departments or consultancy firms.

Planners can also contribute to academic research or become policy advisors, influencing regional or national urban development strategies.

And there you have it.

A detailed summary of the most rewarding jobs for problem solvers.

With a plethora of choices at your disposal, there is assuredly a role for every problem solver out there.

So, chase your ambition of taming complex issues and finding solutions every day.

Remember: It’s NEVER too late to mould your knack for resolving problems into a thriving career.

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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AI’s Trust Problem

• Bhaskar Chakravorti

As AI becomes more powerful, it faces a major trust problem. Consider 12 leading concerns: disinformation, safety and security, the black box problem, ethical concerns, bias, instability, hallucinations in LLMs, unknown unknowns, potential job losses and social inequalities, environmental impact, industry concentration, and state overreach. Each of these issues is complex — and not easy to solve. But there is one consistent approach to addressing the trust gap: training, empowering, and including humans to manage AI tools.

Twelve persistent risks of AI that are driving skepticism.

With tens of billions invested in AI last year and leading players such as OpenAI looking for trillions more, the tech industry is racing to add to the pileup of generative AI models. The goal is to steadily demonstrate better performance and, in doing so, close the gap between what humans can do and what can be accomplished with AI.

• Bhaskar Chakravorti is the Dean of Global Business at The Fletcher School at Tufts University and founding Executive Director of Fletcher’s Institute for Business in the Global Context . He is the author of The Slow Pace of Fast Change .

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How FAFSA 'fixes' have turned College Decision Day into chaos

The effects of recent delays in college financial aid could be felt by a vast array of students for years. we spoke with students across the country about their experiences. here are their stories..

Instead of attending college this fall, a Massachusetts teen plans to join the Marines. 

A first-generation student from Illinois hopes her restaurant job will cover college costs.

A Floridian in her 30s says she might go back to exotic dancing to afford tuition. 

May 1 has long been the deadline for many students to decide where to attend college. But for applicants across the country, 2024 has been the year the systems in place for decades fell apart. While picking a college is anxiety-inducing in a normal year, the government's botched handling of financial aid upended that decision-making process, disrupting the lives of a broad swath of American students.

The stress stems from a form called the Free Application for Federal Student Aid, which opens the door to government help with tuition and, many say, to a better quality of life. This year, glitches and holdups with the form kept many vulnerable people from getting across the finish line. 

Historically, the application required students and their families to answer dozens of complicated questions using decades-old technology. Facing a mandate from Congress, Biden administration officials set out to fix it. But the new FAFSA was beset with issues and corrupted data, delaying aid offers for months and jeopardizing the prospects for some of the students the updates were supposed to help. 

Even employees in the Education Department’s Federal Student Aid office, which was charged with streamlining the form, expressed frustration with their bosses’ handling of the rollout, two agency officials not authorized to speak publicly told USA TODAY . Then, last week, seemingly capping off the fiasco, the top Biden administration official overseeing the revised process resigned from his post.

“FAFSA is the stepping stone to everything,” said Galawe Alcenet, a senior in Minnesota who lost her chance at getting several private scholarships because of the processing delays. “The biggest challenge has been the waiting.”

Applicants’ experiences were also complicated by colleges’ evolving stances on standardized entrance exams, last year's Supreme Court decision banning affirmative action, feelings about the Israel-Hamas conflict and the ripple effects of the COVID-19 pandemic, which threw their middle and high school years into disarray. 

More: How did the FAFSA rollout go so wrong? A look at the key events

The FAFSA fiasco hit low-income students the hardest. The vast majority of America’s college students – 85% as of the 2019-20 school year – rely on aid . But by late March, 40% fewer high schoolers had completed their FAFSA compared with the same period last year, according to federal data. 

“We were out of runway,” said Alyssa Dobson, the financial aid director at Slippery Rock University, a public school in western Pennsylvania. By the time the Education Department announced in late March that it had flubbed key details on the already-tardy FAFSA information, Dobson said she had no more time to waste. 

“The entire operation is a house of cards,” said Melissa, a student in Florida who kept getting error messages when she tried to submit her application – and still hasn’t gotten a clear answer on how much aid she’ll get. “I feel like if I make one wrong move it’s just going to collapse on itself.” 

Melissa is among several students who asked USA TODAY to withhold her last name to protect her prospects. She is in her early 30s and pursuing college for the second time after earning her associate’s degree in her 20s. She had worked as an exotic dancer to cover her bills and said she will probably return to that gig given her precarious financial aid circumstances. 

“The whole ‘we’re making FAFSA easier’ thing? Not true,” she said.

"It is an overhaul – it’s not just a new website," Education Secretary Miguel Cardona said at a Senate hearing Tuesday on his department's budget. But, he said, “there’s no excuse. Our students deserve better.”

More than 8 million students have submitted their FAFSA forms to date, said James Kvaal, the undersecretary of education, in a statement to USA TODAY. The applications are now being processed in one to three days, he said, as many schools make financial aid offers. Kvaal encouraged anyone applying to college who hasn't done so to submit the form as soon as possible.

In interviews over the past month, students, parents and financial aid professionals told USA TODAY many of them have struggled to cope with the bungled process. 

Military or college? FAFSA changed his mind

Growing up, Sam envisioned he’d be on the front lines after high school, protecting his community as a police officer or in the military. He brushed aside the idea of college. It wasn’t for him, he decided. He wanted to avoid student loans at all costs. He had been raised by a single mom in Milford, Massachusetts, and there was no way he could afford tuition.

Things changed his junior year when he learned of a national program at his school called OneGoal that works to transform postsecondary advising. The teacher who led the OneGoal class didn’t dismiss Sam’s blue-collar dreams but encouraged him to at least consider college. 

That teacher made Sam realize getting generous financial aid for college was possible for a student like him who didn’t get perfect grades. Then he visited a campus, and the dream seemed within reach. Sam had pictured college as “a bunch of people just running around and partying, like in the movies,” he said. “I just can’t justify that money – that’s just stupid. I can party for free otherwise.” During the visit, Sam realized “people were actually taking this seriously.”

He applied to some nearby state schools – and was accepted. Then came the financial aid part. 

“Man, the FAFSA killed me,” he said. 

The form kept telling him there was an error with his mother’s information. None of his attempts at troubleshooting resolved it – not filling the form out backward, not using all caps or no caps. Like many students who spoke with USA TODAY, he tried to access a helpline. “It was rough. I was getting so mad.”

Sam never managed to submit his form. He has given up on going to college this fall. The endless dead ends were so frustrating he took them as a sign: He should just enlist in the Marines. The FAFSA frustrations, he said, were “what really, really made me not want to go to school and just go straight to the military.”

Students in mixed-status families waiting on answers

In mid-April, Janet Leon, 18, still hadn’t sent in her FAFSA. Like so many others, it wasn’t for lack of trying. 

By the time Cardona, the education secretary, designated a “FAFSA Action Week” urging seniors to submit the form as quickly as possible, the senior had tried just about everything. But the FAFSA continued to boot out her parents, who are Mexican immigrants, every time they checked the box saying they didn’t have Social Security numbers. 

Her father is a chef at a senior home, and her mother spends most of her time running around after her younger siblings. Getting the pair of them to sit down simultaneously and work through the form with her was a challenge. She’s busy, too: She has worked a restaurant job all through high school, pays her phone bill and is trying to piece together a college fund. 

“It’s just so hard to get everyone in one place,” said Leon, who hopes to attend Iowa State University, several hours from her home in the Chicago suburbs. She would be the first person in her family to go to college – if word comes through that she can afford it.

Challenges have been widespread for students from mixed-status families, which is often when at least one parent is a non-U.S. citizen who doesn't have a Social Security number. Reports suggest many applicants, like Leon, continued to run into trouble long after the Education Department announced it would fix the problem in February. 

It took until Tuesday, April 30 – one day before the traditional college decision deadline – for the agency to allow people without Social Security numbers to submit the form. The department called it a temporary fix and said students who didn't have one would have to verify their statuses with schools before they receive federal aid.  

The news came too late for people like Angel Ulloa, a student in New Jersey who is still awaiting crucial financial aid information. When the 18-year-old was rejected from Princeton after being waitlisted, he felt disappointed on multiple fronts. Princeton covers tuition for families like his that fall under a certain income threshold. But that was no longer an option.

Ulloa faced FAFSA problems from the get-go: He couldn’t discern which information needed to go where or why error messages kept popping up. His mother was anxious about being on the hook for tens of thousands of dollars and tried calling customer service dozens of times. She made four calls every morning and often several more at night over a month. 

“No matter how many times we got through, I just never felt like any of our voices were being heard,” Ulloa said. “I just wanted to bang my head on the computer.” 

Eventually, Ulloa printed the form, filled out the information on paper and mailed it in. In late February, he got an update that his FAFSA had finally gone through. But after two months – and weeks later than students who graduated last year – he was still waiting to hear how much aid schools would offer him.

Some transfer students remain in limbo

Ximena Penuelas Quinonez wasn’t always an expert on how people pay for college. 

After graduating from a public high school in Phoenix a few years ago, she didn’t apply to too many places. Like lots of students from low-income backgrounds, she didn’t want to give her parents something else to worry about. “I can’t afford college on my own,” she used to tell herself. “And I can’t ask my parents, because they’re already struggling as it is.”

So she applied to community college and continued living at home to save money and spend time with her siblings. She got a job in the financial aid office at Phoenix College, where she witnessed this year’s FAFSA disaster close up. 

She’s on track to finish her associate’s degree and is heading to Arizona State University in the fall. ASU, like many four-year schools, funnels nearby community college grads onto campus as transfers, hoping they’ll turn their associate’s into bachelor’s degrees. 

Penuelas Quinonez was admitted to ASU in March. By mid-April, she had determined which classes she’d be taking there. What she didn’t know was how much she’d be paying. 

She struggled through the spring to submit her FAFSA, tripped up because her parents don’t have Social Security numbers. Without an idea of next year’s sticker price, she worried she’d have to keep living at home, even though the ASU campus is a longer drive.

She finally got her aid offer in late April, though it still didn't show how much tuition she’ll have to pay. She’s now looking for an on-campus job and planning to take out loans so she can get an apartment and avoid commuting about two hours, there and back, every day.

A tale of two FAFSAs: Corrections create a waiting game

Ashly and Derick Callejas are twins, two of four children raised by working-class immigrants in Plainfield, New Jersey. The teens’ financial information is identical. Yet when it came to filling out the FAFSA this year, they had very different experiences. Ashly submitted her form with very few hitches. Derick, meanwhile, encountered problems at almost every step. 

In their case, it appeared successfully submitting the FAFSA came down to luck.

Perhaps because he pressed a button too many times or triggered some other glitch, Derick was informed he needed to correct his form once it was processed and couldn’t see his estimated aid until he fixed the problems. Making the necessary corrections promptly would be impossible. He’d have to wait weeks. He learned this not from the Education Department but from TikTok videos of students who had experienced similar problems. 

The administration indicated the revised forms would accept corrections in March. Then officials extended the timeline, anticipating corrections could be submitted in mid-April. Most of these changes were simple (like adding a missing signature) and would take only a few minutes, Education Department officials and observers said.

Derick recently learned, again through TikTok, that he could finally correct his form. But after he submitted the revision, he realized he needed to make another correction. The processing delays prevented him from knowing how much aid he’ll get for the University of Pennsylvania, where he was accepted earlier this year. 

Penn is one of several hundred institutions that uses the CSS profile, an online application that lets students apply for nonfederal financial aid. Derick is optimistic he’ll get most of his tuition covered, but he has refrained from committing to Penn until he knows more. Neither he nor Ashly wants to leave their parents with bills they can’t afford – sending one kid to college is expensive enough. And because of other changes to this year’s FAFSA, parents no longer get the same automatic discount for having two kids in college at once. 

A smooth FAFSA experience and an alternative: success stories

Henry Wolfe will probably remember April’s total solar eclipse for the rest of his life – but not because of the rare astrological event. 

Between his weekend track meets, he and his mother squeezed in a visit to Wake Forest University. While everyone else was busy staring at the sky outside, they were more concerned with the stuff on the ground: The band playing on the quad, the school’s mascot (the Demon Deacon), and the Department of Health and Exercise Science, where Wolfe hopes to study. 

On the car ride back home to Columbia, Missouri, Wolfe seemed to make up his mind. “This visit moved the needle,” his mom said from behind the wheel. 

While Wake Forest apparently still hadn’t received Wolfe’s FAFSA weeks later, the private North Carolina college uses the CSS Profile and estimated his aid that way. Wolfe got an offer in March that shaved tens of thousands of dollars off tuition, making it more affordable than the University of Pittsburgh, which he then eliminated from his shortlist. “Demon Deacons it is!” his mom wrote in a text to USA TODAY. 

On the other side of the country in Stockton, California, 18-year-old Diorue Hodges has decided she’s attending North Carolina A&T, a top HBCU known for educating the most Black engineers in the country. The aspiring mechanical engineer said her relatively painless FAFSA experience allowed her to focus on other matters this semester – studying for finals, connecting with fellow students at her future school and spending quality time with her California classmates. 

Hodges didn’t even know what the FAFSA was until her junior year. But her school hosted a week dedicated to teaching students and their families about the ins and outs of the process. Counselors also consistently reassured Hodges and her peers when there were delays and changes from the Education Department. “The form was just really easy,” she said. There weren’t any in-depth, confusing queries. “A lot of it was just, like, ‘Click this if it applies to you.’” 

Even for the luckiest students this year, some questions remain. Because of processing delays, Hodges is still awaiting a finalized aid package. 

Eroded trust: Colleges may struggle to solve enrollment problems

For years, the government wanted to put more money in the hands of more low-income college students. And over time, that will surely happen. The new FAFSA allows hundreds of thousands more students to qualify annually for federal aid. 

Yet the success stories have been subsumed by an overwhelming frustration over how officials in Washington went about trying to make things better. The resentment that built up devolved into a broader erosion of public trust in the federal financial aid system. 

Paul Dieken, financial aid director at Pomona College in California, said the Education Department hasn’t done a good job of rebuilding that trust. When the agency suggested that colleges could use corrupted data to get aid offers out the door as quickly as possible, Dieken was flabbergasted. 

The government has a lot of work to do to regain credibility, experts told Congress a few weeks ago. In the meantime, all the students caught up in this year’s mess will have to live with choices they were forced to make more quickly than many felt was reasonable. 

As of mid-April, the FAFSA completion rate at public high schools with the most minority students was down by more than a third .  

Dieken worries about the long-term repercussions of the messiness that has defined this admissions cycle. If the number of students of color at Pomona were to decline, it would be all but impossible for the college to figure out why it had happened. 

“We don't know if that's because of the FAFSA problem or the Supreme Court decision problem or even the campus protest issue,” he said. “It's really going to be hard for us to figure out what's causing changes in our class. ... If we don't know what the problem is, how do we course-correct?"

Alia Wong covers inequities in education for USA TODAY. You can reach her at (202) 507-2256 or [email protected]. Follow her on X at @aliaemily.

Zachary Schermele covers education and breaking news for   USA TODAY. You can reach him by email at [email protected]. Follow him on X at @ZachSchermele .

7 Everyday Work Problems AI Helps Me Solve

A s we all constantly hear, AI is poised to change everything forever—it will replace workers, create new drugs, maybe destroy the world.

But for the moment, I’m more excited about the ways AI already can fix the annoying, day-to-day problems that plague my working life.

I can get help if I zone out during a meeting, need to write a diplomatic note to an irksome colleague or want tech help ASAP. These aren’t exactly the world-shaking problems that AI promises to solve, but they are the kinds of things that frustrate us constantly.

Here are seven of the biggest problems AI tools have already solved for me.

I lost track of a meeting.

Sometimes the ping of an incoming message or the tedium of back-to-back video calls means I lose track of what is happening in a meeting. This is when an AI meeting assistant comes in handy. These tools transcribe, recap and organize what happens in a meeting so you get a tidy summary with action items afterward. Some assistants (like the transcription built into Zoom and Teams, or the add-on app from Otter.ai) even transcribe in real time, so you can quickly scroll back through the conversation.

I’m overwhelmed by email.

The job of managing email has become dramatically easier thanks to a new generation of email clients that use AI to triage the incoming flood and expedite the job of responding. AI-enhanced email programs like Superhuman and Shortwave can analyze the content of your messages and keep track of different senders, allowing them to organize your inbox by message type and priority (so all your sales newsletters get grouped together, say, and don’t clutter up your main inbox). The programs can also draft message replies.

Using an AI-enabled email client keeps my primary inbox to just the most important messages, so I don’t fall behind or get overwhelmed; I look at everything else (my newsletters and my “other” pile) when I have time.

I have to deal with an annoying colleague.

Sometimes I get so annoyed with an uncooperative, argumentative or condescending colleague that I can’t resist writing a very sharp, hostile email. I used to give myself a 24-hour cooling-off period before sending those draft messages, and then give them to my husband to review and edit. Now, I give the same job to an AI.

If I tell the AI something like, “Please rewrite this email reply so that it is constructive and cordial, rather than hostile,” I get a fresh perspective on how to reframe my snappy comebacks. That is how I learned to say, “During the past weeks, aligning directly was challenging,” rather than, “It is super frustrating that I couldn’t get any time from you.” I still get the emotional satisfaction of being as direct as I want, but the AI smooths off my edges and turns the draft into a message that can actually get the outcome I want.

I need tech support.

A day rarely goes by without needing some kind of tech support—such as learning how to use a new app or troubleshooting glitches with a videoconferencing platform. But I hate watching how-to videos, and I don’t always have time to read through an online manual or to call a manufacturer. Now I just ask Perplexity or ChatGPT how to solve my problem. That way I get step-by-step instructions that are tailored to my particular level of expertise, and I can ask clarifying questions if I get confused or if my initial steps didn’t work.

I don’t understand the subject.

If I need to read up on an academic or technical subject that is totally new to me, I often ask a general-purpose AI (like Claude, Perplexity or ChatGPT) to give me a broad summary of the field, or I use an AI-enabled academic-research tool like scite to give me a summary of the top insights in the field. But that is just a starting point, because AIs often base their summaries on a quirky subset of the academic literature, or they outright make things up. Once I have my bearings, I pick a few credible articles (ones with a lot of citations, or which have been recommended by experts) and get an AI to summarize them and clarify any points I don’t understand.

I hate doing tedious work.

I have yet to find a job that doesn’t involve some amount of tedious work—whether it is invoicing, proofreading, data cleaning or file organizing. Now I give just about all my boring and annoying tasks to an AI. For example, I have a supplier who gives me invoices in a form my accounting system won’t accept; rather than redoing those invoices by hand (or asking my nontechie supplier to fix them), I use AI to do the work for me.

It took all of five minutes to come up with the prompt that does the job: “You are a billing agent for a supplier. Your main role is to take rough billing notes and organize them into a structured table. The table should have columns for date, time period and hours worked, with one row a day. Your goal is to provide clear and accurate billing information, ensuring that all details are neatly organized and easily understandable.”

Once I have that prompt, I can use it over and over. Now all I do is paste my supplier’s latest invoice after that prompt, and I get back a table I can slap into Excel and send to my bookkeeping app.

I need more examples.

When I’m working on an article, presentation or report, I’m often stuck for just the right example to make it complete—which can mean searching the internet for hours or asking friends and colleagues to share their own examples and experiences. But now I just ask a web-enabled AI like Perplexity for something like “five examples of manufacturing companies that have embraced hybrid work.” Or I ask a couple of different AIs to help me brainstorm more examples for a work in progress—like feeding Claude and ChatGPT a draft of the first six problems in this article, and asking them to suggest more problems AI might be able to solve.

When I did that, the AIs fed me a list that reminded me of many other ways AI has removed big pain points from my working life. “Finding relevant information in a sea of data”: Yes, I often upload spreadsheets to AIs and ask them for help reorganizing or surfacing patterns. “Enhancing creative brainstorming”: True, AI has removed the bottleneck of needing a sounding board for my new ideas, because now I can always turn to an AI as my virtual sounding board. “Enhancing social-media management”: Just as ChatGPT suggested, I have used AI to analyze the performance of online posts and figure out the best hooks and titles for future updates.

The list went on and on, in a beautiful illustration of what makes AI solutions so powerful: AI can not only address our working pain points, but also retains a memory of everything it’s fixed, long after my human memory forgets what it was like to work in any other way.

Alexandra Samuel is a technology researcher and co-author of “Remote, Inc.: How to Thrive at Work…Wherever You Are.” She can be reached at [email protected].

The US needs immigrants to fill jobs, but can't house them. Nowhere makes this more clear than New York City.

• An influx of over 175,000 migrants in New York City has further exposed the city's housing crisis.
• Mayor Eric Adams warned the migrant influx could 'destroy' the city.
• But the US relies on immigrants to fill key jobs – and they've long boosted the housing market.

No country in the world attracts more immigrants than the US  — and no place symbolizes this better than New York City.

The convergence of the Big Apple's historic housing affordability crisis and an influx of asylum seekers has created a perfect storm that threatens to further marginalize the city's most vulnerable newcomers.

Over the last two years, New York City has struggled to handle more than 175,000 new migrants — part of an influx of asylum seekers on the Southern border. Many new arrivals don't have family members or other connections in New York, and tens of thousands of them don't have a place to live when they arrive.

But the city has a policy that's exceedingly rare in the US: it must provide a shelter bed for every unhoused person — a policy known as right-to-shelter, enforced by a 1981 state Supreme Court ruling . About 65,000 migrants are now living in about 200 emergency shelters, thousands more are in tent complexes , and others are staying in former hotels and jails.

The fact that New York — and other communities across the country — are so unprepared to handle new arrivals is further evidence of their failure to address a long-running housing affordability crisis. In New York City , underbuilding homes for years — particularly affordable units — has meant skyrocketing housing costs and the lowest home vacancy rate in decades. It's also helped the city's homeless population grow larger than it's been since the Great Depression. An influx of new residents, regardless of their immigration status, could be a wake-up call for the country that solving the housing crisis is a prerequisite for growth.

However, some New Yorkers aren't interested in welcoming asylum seekers. Mayor Eric Adams last year warned the influx of migrants "will destroy New York City," pointing to an estimated $12 billion the city is expected to spend on housing and other services between 2023 and 2025. He's repeatedly demanded more funding from the state and federal governments.

Some public figures who've opposed efforts to support migrants explicitly stoke fear that New Yorkers' homes are at risk. Elon Musk recently warned in a post on X that migrants will "come for your homes" after hotels and other emergency shelters fill up.

But an uptick in immigration isn't the problem. Immigrants have long played a key role in improving communities across the country. And the US depends on immigrants to keep the economy running . Experts say the country desperately needs an influx of immigrants to fill jobs in key sectors , like the construction industry , in order to build the homes that are in such short supply.

Immigrants boost home values

While politicians with anti-immigrant views and others have long sought to stoke xenophobia by demonizing immigrants , immigrant-heavy neighborhoods across the US have thrived .

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Foreign-born residents make neighborhoods safer and wealthier , in part by boosting home values. Immigrants have long helped keep the US housing market strong and played a major role in stabilizing it following the Great Recession.

Not only do newly immigrant-heavy neighborhoods tend to see their home prices and rents increase, but surrounding areas see their housing costs and values rise even more, Susan Pozo, a professor of economics at Western Michigan University, and her colleagues found in one study . One reason behind this uptick is likely that many native-born residents leave for surrounding areas, pushing up demand there, Pozo said.

What's more, immigration might have a disinflationary impact on the housing market because new arrivals disproportionately work in the construction industry, helping solve the housing shortage.

"Immigration tends to raise local rents but slow inflation modestly in other core categories, resulting in little net impact," researchers at Goldman Sachs wrote in a research note published on May 5. "Since housing construction has been constrained for the last decade by labor shortages, it is possible that new immigrants will eventually do more to boost housing supply than housing demand."

Pushing migrants out of shelters

New York City has managed to absorb much larger influxes of immigrants in the past. In 1907, 3,400 people were processed at Ellis Island every day , on average. Right now, an average of about 600 migrants are arriving in the city each day.

But last month, the city government amended its right-to-shelter law, announcing it will begin forcing single adult migrants out of shelters after 30 days , while some families with children will be limited to 60 days in a shelter.

The New York City comptroller's office says the Adams administration is intentionally making life more difficult for asylum-seekers as a way to force them out of the city. Without legal documents, migrants aren't eligible for other government housing assistance, like vouchers or public housing.

"The policies are intentionally designed basically to just make it frustrating for people," said Celeste Hornbach, director of housing policy in the New York City comptroller's office. "It is just a system that is meant to really discourage people from getting help from the city and from exercising their rights that they have as residents of New York City."

The city has also failed to provide proper case management for thousands of migrants, and rarely follows up with families and individuals after they've left the shelter system, experts in the comptroller's office said.

"The case management the city has stood up is more focused on just getting people out of the shelter, rather than stabilizing them and helping them succeed once they're gone," said Sam Stanton, a senior policy researcher in the comptroller's office.

It's unclear where many go once they leave the shelters, Hornbach said, but some likely end up in substandard "gray market housing," including in basements or other potentially unsafe, overcrowded places.

Without local, state, and federal efforts to build more housing — including affordable homes — communities across the country won't be able to sustain dynamic economies and vibrant neighborhoods.

Watch: US cities brace for busloads of migrants as immigration rules change

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• May 10, 2024   •   27:42 Stormy Daniels Takes the Stand
• May 9, 2024   •   34:42 One Strongman, One Billion Voters, and the Future of India
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• May 6, 2024   •   29:23 R.F.K. Jr.’s Battle to Get on the Ballot
• May 3, 2024   •   25:33 The Protesters and the President
• May 2, 2024   •   29:13 Biden Loosens Up on Weed
• May 1, 2024   •   35:16 The New Abortion Fight Before the Supreme Court
• April 30, 2024   •   27:40 The Secret Push That Could Ban TikTok
• April 29, 2024   •   47:53 Trump 2.0: What a Second Trump Presidency Would Bring
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• April 25, 2024   •   40:33 The Crackdown on Student Protesters

Stormy Daniels Takes the Stand

The porn star testified for eight hours at donald trump’s hush-money trial. this is how it went..

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This episode contains descriptions of an alleged sexual liaison.

What happened when Stormy Daniels took the stand for eight hours in the first criminal trial of former President Donald J. Trump?

Jonah Bromwich, one of the lead reporters covering the trial for The Times, was in the room.

On today’s episode

Jonah E. Bromwich , who covers criminal justice in New York for The New York Times.

Background reading

In a second day of cross-examination, Stormy Daniels resisted the implication she had tried to shake down Donald J. Trump by selling her story of a sexual liaison.

Here are six takeaways from Ms. Daniels’s earlier testimony.

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Jonah E. Bromwich covers criminal justice in New York, with a focus on the Manhattan district attorney’s office and state criminal courts in Manhattan. More about Jonah E. Bromwich

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