Case Studies
Case studies are written by professors at HBS and at renowned business programs worldwide and offer slices of business life, focusing on actual problems and decisions companies face.
Google's Project Oxygen: Do Managers Matter?
Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year research project that ultimately led to a comprehensive program, built around eight key management...
Big Hit Entertainment and Blockbuster Band BTS: K-Pop Goes Global
Bang Si-Hyuk ('Hitman Bang') is the founder and co-chief executive officer of Big Hit Entertainment, the company behind BTS, a 'K-pop' band that has found unparalleled success around the globe-a remarkable feat given that most of their songs are in...
Cirque du Soleil
Retaining talent is an issue for any company whose success relies on the creativity and excellence of its employees. This is especially true for Cirque du Soleil, the spectacularly successful "circus without animals," whose 2,100 employees include 500...
GE's Two-Decade Transformation: Jack Welch's Leadership
GE is faced with Jack Welch's impending retirement and whether anyone can sustain the blistering pace of change and growth characteristic of the Welch era. After briefly describing GE's heritage and Welch's transformation of the company's business...
Pinckney Street
Although inexperienced in real estate, Edward Alexander hopes in June 2013 that youthful enthusiasm and an $240,000 in savings and inheritance will help him enter the real estate business. His experience chronicles the process of finding, evaluating, and...
Army Crew Team
The coach of the varsity Army crew team at West Point assembled his top eight rowers into the first crew team and the second tier of rowers into the second team using objective data on individual performance. As the second boat continually beat the first...
Chase Sapphire: Creating a Millennial Cult Brand
The Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). The launch of the Chase Sapphire Reserve credit card was enthusiastically received by Millennial consumers,...
Trader Joe's
The Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). Based on a variety of metrics, Trader Joe's ranked as one of the most successful grocers in the United...
Amazon.com, 2021
In February 2021, Amazon announced 2020 operating profits of $22,899 million, up from $2,233 million in 2015, on sales of $386 billion, up from $107 billion five years earlier (see Exhibit 1). The shareholders expressed their satisfaction (see Exhibit...
Leadership in Crisis: Ernest Shackleton and the Epic Voyage of the Endurance
Provides an opportunity to examine leadership and entrepreneurship in the context of Ernest Shackleton's 1914 Antarctic expedition, a compelling story of crisis, survival, and triumph. Summarizes Shackleton's career as an officer in the British Merchant...
The Tulsa Massacre and the Call for Reparations
The Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their...
Kashat: Navigating the Uncertainties of the Egyptian Fintech Market
Karim Nour, the founder of Kashat, an Egyptian nano-lending fintech company, is contemplating how to manage the growth of his startup. Over the summer of 2022, Kashat's loan disbursements had grown by nearly 40%, fueled by macroeconomic instability in...
Shredder Setups or Straightlining into Risk?: Investing in What You Love
Bob Hall, President of Green Gables Partners, evaluated whether to angel invest into an up-and-coming ski brand. As the son-in-law of the founder of Vera Bradley and having retired from a lengthy career on Wall Street, Hall was well-versed in both direct...
Meals on Wheels London: Operations That Matter
The executive director of Meals on Wheels London (MOWL) was struggling with a lack of volunteers to deliver meals to the not-for-profit organization's customers. MOWL provided nutritional support for adults with disabilities and older people who required...
ALUS: Letting Growth Take Root
Bryan Gilvesy, CEO of ALUS, must create a proposal to spend ALUS' $100,000 marketing budget for their brand "New Acre Project". The brand had experienced good growth in previous years, but sales had stagnated for the past two, creating concerns about the...
Adani Group: Managing the Hindenburg Controversy
In March 2023, the Adani Group experienced a sharp decline in market value, losing over $150 billion. This downturn followed allegations from US short-seller Hindenburg Research, which accused Gautam Adani of inflating his net worth to $120 billion over...
Zentaku Kogyo Company: Less Is More
Contrary to the typical practice of cutting operating expenses by compromising on employees' benefits, the chairman of Zentaku Kogyo Company Ltd. (Zentaku), David Wu Chongrang, aimed to improve the standard of living of his staff by steadily raising...
Hotel Annapoorna: Is Change Management and Leadership at a Crossroads?
This case encapsulates the challenges faced by Jegan Damodaraswamy in extending the core competency of quality and customer service for the renowned Hotel Annapoorna, in Coimbatore, India. In addition, he had to figure out how to overcome the hurdles...
Continuity in Change: Bhima Jewels' Transformation Journey
Bhima Jewels ("Bhima") was a household name in southern India, where the company had built up a loyal clientele spanning three generations over its 97 years in business as a retailer in the jewellery sector. In 2015, Abhishek Bindu Madhav, the grandson...
Jio World Plaza: Bridging the West and the East in Luxury Branding
The latest offering by Reliance Brands Limited (an undertaking of Reliance India Limited) under the aegis of the Jio brand was Jio World Plaza (JWP), an ultra-luxurious mall with breathtaking architecture and an upscale range of brands and services,...
Bigship: Strategic Issue Management during COVID-19 Crisis
Bigship Technologies Pvt. Ltd. (Bigship), an Indian courier aggregator start-up, made its mark in the industry as late entrant during the COVID-19 pandemic. In October 2023, the chief executive officer and co-founder was struggled with emerging issues...
DMart in 2023: From Offline Triumphs to Online Trials
In December 2023, Avenue Supermarts Limited, operating as DMart, celebrated its robust performance in the offline retail sector in India. Since its establishment in 2002, DMart had built a sizable network of profitable offline stores, showcasing...
Soma Solutions: Preparedness and Sustainability during and Post-crisis
Soma Solutions was a small consulting firm based in Johannesburg, South Africa. Prior to the COVID-19 pandemic, Soma Solutions had provided face-to-face, on-site information and communications technology (ICT) training on SAP and ERP to state-owned...
Fastech Fashions: A Struggle for Survival
Fastech Fashions Private Ltd. was founded in Rourkela, India in 2017 with the goal to elevate the livelihoods of traditional Odia weavers. By 2022 the company had experienced notable success, focusing on T-shirts, school uniforms, traditional handicraft...
BoAt Lifestyle: Exploring Strategies to Sustain the Growth Momentum
BoAt Lifestyle (boAt), a digital-first consumer products company founded in New Delhi, India, by Aman Gupta and Sameer Mehta in 2014, had launched its first products (wired earphones and headphones) two years after a thorough market study. Over time, the...
Surana & Surana International Attorneys: Business Opportunity or Conscious Business Philosophy?
Surana & Surana International Attorneys (S&S) is a multispecialty law firm. Since its inception in 1971, it had declined to serve clients who were in the industries of meat, tobacco, alcohol, and gambling (M-TAG). In early March 2023, a large opportunity...
Nykaa: Time to Redefine Customer Experience
Nykaa E-Retail Limited (Nykaa) has come a long way since its founding in 2012 by Falguni Nayar in Mumbai, India, establishing itself as a prominent participant in the e-commerce and retail industry. Not only has Nykaa revolutionized the field of online...
Stacked: A Manufacturing Inventory Exercise
On December 6, 2023, Shirley Rose, owner of the toy manufacturer Stacked, was reviewing the company's financial performance for its fourth fiscal year, ending November 30, 2023. Stacked manufactured toy wooden blocks in Stratford, Ontario, Canada. Rose...
Hayes Public Relations: A Financing and Investing Exercise
On September 5, 2023, Luke Hayes, owner of Hayes Public Relations (HPR) in Toronto, Ontario, Canada, was reviewing the company's financial performance for its seventh fiscal year. Having already reviewed the company's operating decisions for the previous...
Daikin Airconditioning India Pvt. Ltd.: Expanding Markets from India to Africa and the Middle East
In March 2023, Daikin India had reached the milestone of US$1 billion in turnover. It aimed to surpass $2 billion in the next three years. It had fared poorly in the Indian market since its entry in 2000, but after joining the company in 2010, Kanwal...
Asude's Digital Social Innovation for Improving Learning Outcomes
This case study explores the various digital interventions (DIs) used by the Asude Foundation (Asude) in delivering education to students from low socio-economic sections in Aurangabad, India, during the COVID-19 pandemic, and the impact on students'...
MedoPlus: Delivering Health Care to Rural India
MedoPlus is a startup working in the space of rural health care in India. Its pilot is currently running in five districts near Lucknow in Uttar Pradesh. The MedoPlus model connects villagers to the nearest health-care facility through an app mediated by...
Rao's Dilemma: Addressing Issues in Selection Practices
The recently appointed placement officer at a prestigious business school in Bangalore, India, faced an unexpected challenge in the placement process involving a diligent second-year master of business administration student. The student's encounter with...
Love In Store: A People + Tech + Payments Company
Aditya Goel, co-founder of Love In Store Technologies Pvt. Ltd. (Love In Store), had had a great run despite the COVID-19 pandemic, which started in 2019. Goel and his technology partner had created Love In Store as an entrepreneurial venture that...
How a Good Strategy Can Fail: Leadership Lessons from Napoleon's Rise and Fall
Napoleon was a blue ocean strategist ahead of his time. With his innovative approach to military warfare, he reshaped conventional war strategies. But despite his outstanding and innovative war strategies, success eluded him in the end. His rise through...
DSM: Turbocharging Sustainable Resins (B)
DSM (A) and (B) tell the remarkable story of how Helen Mets, EVP of DSM's Resins & Functional Materials business (DRF), generated considerable value for DSM by pursuing a radical sustainability strategy, steering DRF to a 12.4x multiple when it was sold...
DSM: Turbocharging Sustainable Resins (A)
Farmgirl Flowers: Cultivating Success by Selecting Strategic Partners to Enhance Its Bouquet Deliveries
Christina Stembel, the founder and CEO of Farmgirl Flowers Inc., has always emphasized quality, speed, and efficiency in her San Francisco-based online flower delivery company. Her teams have operated like assembly lines, shipping 10,000 bouquets daily...
Il Pianoforte: The Sound of Entrepreneurship
In February 2007, Diego Papalia, founder and owner of Ottawa Pianos, was getting ready to meet with his daughter, Carmen, to discuss the strategic future of the company. Five years prior, the father-daughter duo had started separate projects within the...
Scandinavian Building Services: Preserving the Past and Ensuring the Future
On October 31, 2017, Terry Hay, patriarch of the Hay family and leader of the family business, was diagnosed with stage four pancreatic cancer and given three weeks to live. This grim prognosis placed the Hay family on an unexpected trajectory and forced...
CenturyPly Laminates: Redesigning the Supply Chain
CenturyPly India Limited (CPIL), a large wood panel products company with a supply network spread across India, had four main product lines, including laminates. In April 2020, the company's laminates range was a growth focus for management on account of...
Street Business School: Social Entrepreneurship for Women Living in Poverty
Street Business School (SBS) employed an innovative social-franchise model aimed at providing entrepreneurship training to one million impoverished women worldwide. Originating as BeadforLife, a non-profit organization that connected women in Uganda who...
Hyundai's Fate in Pakistan
In 2022, the manager of Hyundai Nishat Motor (Private) Limited was ambitious to expand the company in Pakistan and continue its hard-earned growth. His first step was determining whether the expansion plan was worth it. But how could he estimate the cost...
Jane Win Jewelry: A Winning Model?
Since its beginning in 2018, Jane Win LLC, a nimble and lean start-up selling amulet jewellery pieces, had seen immediate success. From the company's inception, its founder, Jane Winchester Paradis, assessed the advantages and disadvantages of an...
UNAIDS Office of Innovation: Changing the Landscape of Healthcare Innovation
In September 2020, Pradeep Kakkattil was facing difficult questions about his team's strategic direction. In the two years since he had founded the Office of Innovation at UNAIDS - the United Nations agency for coordinating global action on AIDS - the...
Creating a Blue Ocean Beyond Disruption: The Case of a Chinese B2B Retailer - Huitongda
This case describes how the Chinese company Huitongda created a B2B platform to systematically connect rural mom-and-pop shops with urban-market-based suppliers, thereby opening a brand-new market for itself and contributing to the modernizing...
Beyond Sustainability: Innovation, Regenerative Design, and Affection at Blue Hill
The Blue Hill case follows the journey of Dan Barber, one of the world's leading chefs. Having understood the limitations of the "substitution" model of sustainability, he redesigns his restaurant as an innovation lab for the food industry, seeking to...
Hockey Canada: To Accept or Not Accept
This case explores the complexities and challenges that can arise when evaluating a job offer that involves a potential conflict between an individual's passions and their professional prospects and personal relationships. In January 2023, Stephanie...
A Note on Tokenization and Tokenized Assets
This note is about tokenization and tokenized assets. Tokenization refers to the process of creating a representation of a particular asset on a blockchain via digital tokens. Tokenized assets typically derive their value from the value of the underlying...
From Philanthropy to Collaboration: André Hoffmann Launches InTent
This case is about the decision-making process that led André and Rosalie Hoffmann to establish InTent, a non-governmental organization that forges action-based partnerships that fight for sustainable solutions for business, people and planet. The...
The Annenberg Foundation: Promoting Diversity in the Investment Management Industry
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How to Succeed in an Era of Volatility
Invest in prediction, adaptability, and resilience.
Research: The Most Common DEI Practices Actually Undermine Diversity
Organizations over-rely on approaches that consistently fail to diversify management ranks — and overlook those that have proven effective.
Traci Sitzmann, Shoshana Schwartz and Mary Lee Stansifer
How “Carewashing” Alienates Employees
The perils of superficial wellness benefits.
Maren Gube, Cynthia Mathieu and Debra Sabatini Hennelly
How Companies Can Mitigate AI’s Growing Environmental Footprint
3 lessons from the washington post’s leadership turmoil, research: how family motivates people to do their best work.
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Microsoft: A Case Study in Strategy Transformation
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HBS Select Case Study Collection • More than 2,000 Harvard Business School case studies
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HBX was developed by HBS faculty as a way to bring the renowned HBS case study method to a digital platform. As one would expect, not everything can be easily translated into the digital world, but the online space does have its advantages. As Professor Bharat Anand said, “What the case method and online education have in common is that they are both centered on each individual student.” From that perspective, HBX found itself in familiar waters when trying to translate the HBS learning model into an online platform. Just like in an HBS classroom, there are no long faculty-led lectures or passive learning time - the courses rely heavily on peer interaction and experiential learning to help students master the topics that are discussed. But, because of the asynchronous nature of HBX programs and the larger, more global scale, the intimate atmosphere and close connections you'd make in a more traditional HBS MBA classroom were more difficult to recreate. Nonetheless, HBX was able to harness many of the central elements of the case method within their course structure and platform design, ensuring an active, social, and case-based learning experience. Some of these hallmarks of the case method include: 1. Expert InsightsFirst, instead of reading a dossier about a company, HBX courses incorporate short, well-produced videos with actual managers and business owners from a variety of industries within nearly every lesson. These leaders provide background on their companies, discuss real business challenges that tie into the course concepts, and share valuable insights. Then, the student is asked to put themselves in the manager's shoes and explain what choices they would make in a given situation and why.  2. Interactive, Experiential LearningJust like at HBS, students at HBX have to pay careful attention because their skills and knowledge can be put to the test at any moment. Throughout the courses, students encounter interactive learning exercises, polls, and “cold calls” which help them remain alert and focused on the material. 3. Social Learning and Peer-Based DiscussionsLast, but not least, HBX makes sure the critical peer-learning element of the case method is still present. This is not an easy feat for an online course, especially one with students working on courses at all times of day from all over the world. The course platform features a global map that shows where other people are currently learning from, offers a “peer help” function, allowing you to debate and ask or answer questions about the content, gives you the opportunity to read and comment on classmates’ responses to in-course exercises, and encourages you to contribute to the community. Beyond that, HBX also offers private Facebook groups for each cohort to encourage additional conversations—many students take it upon themselves to organize study groups or social meet ups in cities around the world. These social learning aspects of the case method allow students to engage, learn from each other, debate, and, through this process, deepen their knowledge of course concepts and broaden their viewpoints.  About the Author
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 Due to licensing restrictions, Harvard Business School Case Studies are limited to classroom use by individual students. The BU Libraries (including Pardee Library) cannot purchase cases for the library’s collections, or obtain cases through Interlibrary Loan. Individuals may purchase copies of cases for their own personal use directly from Harvard Business Publishing . Instructors that assign Harvard Business School cases to their students can set up course packs directly with Harvard Business Publishing . Students will need to pay a fee to access the course pack and cost will vary depending on number of cases involved. If you would rather not pay a fee for cases, please review this guide further for cases available through existing library resources or Open Access Cases (free). A small number of case studies can be found in Harvard Business Review via our Business Source Complete subscription (1922-present) or in print at Pardee Library (1990-present). To limit your search results in Business Source Complete to case studies, select "Case Study" for the Document Type. Another source for business cases is Harvard Business Review Digital Articles (2007-present). You should also select "Case Study" for the Document Type to limit search results to case studies. In August 2013, HBR designated 500 of their most popular articles as "read-only" and restricted the ability to print or download those articles in Business Source Complete. While it may change over time, the original list of articles is available here: HBR 500 . If you need an article that is part of the HBR 500, you may be able to access it through our Harvard Business Review print subscription at Pardee Library. *Faculty: Please note that HBR articles from our Business Source Complete subscription may not be linked to course management systems due to licensing restrictions, however, articles can be purchased directly from Harvard Business School Publishing for inclusion in course packs. 
Get the Reddit appFor discussion related to business school and business school case studies Access to HBR's "curated" case studies -- worth it?I need to gather some case studies related to M&A activity, with a specific focus (advantages of centralized M&A over decentralized). I can purchase access to the HBR's "curated" case studies via a Premium subscription (US $180) -- but I'm not sure what "curated" means in this context? Am I likely to have access to enough case studies to serve my purpose? Is this access different from academic access to HBR? I'd welcome any clarifying feedback about whether this investment is likely to prove useful for my needs from anyone with an informed perspective. Thanks for your time.  Case collection: Harvard Business Publishing About Harvard Business PublishingHeadquartered in Boston, Massachusetts, Harvard Business Publishing (HBP) is the leading provider of teaching materials for management education. HBP was founded in 1994 as a not-for-profit, wholly-owned subsidiary of Harvard University, reporting into Harvard Business School. HBP's mission is to improve the practice of management in a changing world. This mission influences how they approach what they do and what they believe is important. With approximately 450 employees, primarily based in Boston, with offices in New York City, India, Singapore, Qatar and the United Kingdom, HBP serves as a bridge between academia and enterprises around the globe through its publications and multiple platforms for content delivery, and its reach into three markets: academic, corporate, and individual managers. HBP has a conventional governance structure comprising a Board of Directors , an internal Executive Committee , and Business Unit Directors. About the collectionThe Case Centre distributes a comprehensive range of materials including the complete collection of more than 7,500 Harvard Business School case studies, teaching notes, background notes, case videos, and a selection of software ancillaries. Also included are:
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Supply Chain Close-Up: The Video Vault Harvard Case Solution & AnalysisHome >> Supply Chain Management Cases >> Supply Chain Close-Up: The Video Vault  Video Vault owners struggle to determine the optimal level of stocking in the home video industry is fraught with new technologies, new paradigms of pricing and stiff competition from large national chains . Learning Objective:. To demonstrate the role of incentive contracts in achieving supply chain coordination "Hide on VG Narayanan, Lisa Brem Source: Harvard Business School 10 pages. Publication Date: March 25, 2002. Prod. #: 102070-PDF-ENG Related Case Solutions & Analyses: Hire us for Originally Written Case Solution/ AnalysisLike us and get updates:. Harvard Case Solutions Search Case Solutions
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Research: Your Love for Work May Alienate Your Colleagues. Motivating people Digital Article. Mijeong Kwon. Julia Lee Cunningham. Jon M. Jachimowicz. People who are passionate about their work are more likely to judge colleagues who work for financial stability, social status, or familial obligations. June 14, 2023.
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HBX was developed by HBS faculty as a way to bring the renowned HBS case study method to a digital platform. As one would expect, not everything can be easily translated into the digital world, but the online space does have its advantages. As Professor Bharat Anand said, "What the case method and online education have in common is that they ...
A small number of case studies can be found in Harvard Business Review via our Business Source Complete subscription (1922-present) or in print at Pardee Library (1990-present). To limit your search results in Business Source Complete to case studies, select "Case Study" for the Document Type.
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I need to gather some case studies related to M&A activity, with a specific focus (advantages of centralized M&A over decentralized). I can purchase access to the HBR's "curated" case studies via a Premium subscription (US $180) -- but I'm not sure what "curated" means in this context? Am I likely to have access to enough case studies to serve ...
The Case Centre distributes a comprehensive range of materials including the complete collection of more than 7,500 Harvard Business School case studies, teaching notes, background notes, case videos, and a selection of software ancillaries. Also included are: Brief Cases that are rigorous and compact with five-eight pages and three-four exhibits.
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These case studies should not be confused with the short case studies published in the Harvard Business Review and available in full text via SU Libraries' database Business Source Elite. Access to the Harvard Business Publishing case studies requires individual purchase of cases , including purchase of copyright permission in situations where ...
Marjorie Rodriguez heard her name called and moved toward the stage of the Hilton Bangkok ballroom. She had received awards for her advocacy work for the LGBTQ+ community in the Philippines before ...
Video Vault owners struggle to determine the optimal level of stocking in the home video industry is fraught with new technologies, new paradigms of pricing and stiff competition from large national chains.Learning Objective:. To demonstrate the role of incentive contracts in achieving supply chain coordination "Hide on VG Narayanan, Lisa Brem Source: Harvard Business School 10 pages.
All features of Digital & Print plus a curated collection of case studies and additional premium content $180 /year ... The HBR mobile app; Harvard Business Review print edition (six issues per year) Plus; A curated collection from HBS Case Study vault; Four selected ebooks per year; See details Close details. See details Close details. Have ...
HBR Change Management Solutions Finance & Accounting Case Study | V.G. Narayanan, Lisa Brem Case Study Description. The owners of the Video Vault struggle to determine the optimal stocking levels of home videos in an industry fraught with new technology, new pricing paradigms, and stiff competitive pressure from large national chains.
HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week.
Smarter Information, Smarter Consumers. Strategy & Execution Magazine Article. Richard H. Thaler. Will Tucker. A potent mix of modern technology and new government policy is about to transform ...
Case Study: Should We Embrace Crypto? by. Charles C.Y. Wang. From the Magazine (November-December 2021) Anuj Shrestha. Share. Save. The phone buzzed on the nightstand—once, twice, three times ...