cover letter for retail secretary

Secretary Cover Letter Examples and Templates for 2024

• Cover Letter Examples

How To Write a Secretary Cover Letter

• Cover Letter Text Examples

To generate traction during the job search, build an accomplishment-driven secretary cover letter demonstrating your communication and administrative skill sets. Show potential employers how you can help refine office operations, improve scheduling processes, and coordinate client communications effectively. Our guide includes cover letter examples and expert tips to help capture your experience and land your next job interview.

Secretary Cover Letter Templates and Examples

• Entry-Level
• Senior-Level

Writing a great secretary cover letter requires a creative approach that differs from many other types of positions. This is because your day-to-day administrative duties might not always seem like genuine achievements. That said, your contributions are vital to daily operations, and it’s important to emphasize the true value you bring to your teams and organizations. Below, we’ll provide guidance to help you capture the most compelling aspects of your professional experience in your secretary cover letter:

1. Contact information and salutation

List all essential contact information at the top of your secretary cover letter, including your name, phone number, email, and LinkedIn URL. Greet the hiring manager by name — Mr. or Ms. [Last Name]. If you can’t find the hiring manager’s name, use a variation of “Dear Hiring Manager.” This shows you’ve taken the time to research the company before applying and demonstrates your genuine enthusiasm for the opportunity.

2. Introduction

Lead your secretary cover letter with a strong introduction to convey your interest in the job and grab the attention of the hiring manager. Build your paragraph around one of your most impressive career achievements, preferably backed by an eye-catching number or metric. Be sure to highlight your expertise in administrative support, client communications, and calendar management, skills especially important for secretarial roles.

In the example below, the applicant highlights the impact of their administrative support on a doctor’s office. Showcasing hard data in a similar manner is a great way to bolster the impact of your achievements on your secretary cover letter.

I’m interested in applying for the medical secretary position with Miami Cancer Institute. During my time with Ormond Beach Oncology Associates, I coordinated with physicians, nurses, and office personnel to enhance patient flow, resulting in a 20% reduction in wait times and a 92% patient satisfaction rating. I can achieve similar results for your organization in this role.

3. Body paragraphs

In the body paragraphs of your secretary cover letter, highlight your qualifications and career achievements as a secretary. Start by mentioning something specific about the company’s culture, reputation, or mission statement and why you’re enthusiastic about the opportunity. Feature tangible examples of the value you bring as a secretary and administrative professional, emphasizing quantifiable results. Consider adding a list of bullet points to break up the text on the page and improve the readability of your document.

Notice how the candidate below leverages their administrative experience within the health care field. Clinical environments are often fast-paced and high-stress, and yet the secretary has consistently found ways to improve operational efficiency and patient satisfaction throughout their career. Emphasizing your proven track record of success is essential for building a stand-out secretary cover letter.

As a seasoned administrator with 12 years of experience providing efficient secretarial support in hospitals, I am drawn to OrthoBoston’s reputation for exceptional patient care. I would relish using my skills and experience to ensure seamless treatment pathways for your service users. Some of my recent achievements include:

• Streamlined the post-meeting administrative process to ensure swift follow-up on assignments, contributing to a departmental productivity increase of 26% in 2023
• Trained five new hires and identified opportunities to enhance performance and service quality, which supported a 10% increase in patient satisfaction
• Implemented a new patient scheduling system that freed up an average of five appointments per practitioner per week

4. Secretary skills and qualifications

Rather than simply listing key skills on your secretary cover letter, tactically incorporate keywords from the job posting into your paragraphs. Feature examples of you utilizing various administrative skill sets in professional business environments. Below, we’ve gathered a wide range of potential skills you can add to your secretary cover letter:

5. Closing section

The conclusion of your secretary cover letter should feature a call to action (CTA) that encourages the hiring manager to bring you in for an interview. This displays your confidence and genuine enthusiasm for the opportunity. Be sure to thank the hiring manager for their time and consideration in the last sentence of the paragraph.

I look forward to scheduling an interview to tell you more about how my background as a medical secretary can help further enhance patient-care delivery at Miami Cancer Institute. Feel free to contact me via phone or email for any additional questions you may have on my background. Thank you for your time and consideration.

Best regards,

Aliya Jackson

Secretary Cover Letter Tips

1. feature your expertise in administrative support.

Secretarial positions require strong organizational and administrative skill sets. As you craft your cover letter, call out these qualifications using specific instances from your work history. In the example below, the candidate demonstrates their ability to manage calendars, correspondence, and documentation for a premier law firm. This helps to convey how their experience can help refine operations for potential employers:

• Provided administrative support to legal teams, drafted correspondence, coordinated client communications, managed calendars, and organized physical and electronic files to support multi-million dollar legal cases
• Maintained client and firm files, coordinated conference room meetings, purchased office supplies, and oversaw invoicing procedures
• Managed attorney calendars, scheduled client appointments, and verified court dates

2. Highlight your communication and client relations skills

As a secretary, you’ll be responsible for fielding inquiries and managing client communications on a daily basis. Hiring managers want to see how you’ve leveraged these skills throughout your career. In the example below, the applicant highlights their background interfacing with patients suffering from debilitating and life-threatening conditions, especially valuable when applying for secretarial positions in health care:

Miami Cancer Institute’s reputation for its comprehensive clinical standards is what excites me about this opportunity. Throughout my career as medical secretary, I’ve communicated with empathy and compassion while interfacing with patients suffering from debilitating and life-threatening health conditions. I can help your team continue to improve the patient experience based on my previous achievements:

3. Align your cover letter with the job description

Tailoring your cover letter towards individual job descriptions is the best way to maximize your chances of landing the interview. In addition to mentioning specifics about the organization’s reputation or culture, convey how your industry knowledge and experience make you a good fit for the role. Below, the candidate emphasizes their background working in the legal field, which sends a clear message they can adapt to the needs of prospective law firms:

Richardson and Stone Legal Associates’ reputation as a leading personal injury firm draws me to apply for this opportunity. During my time with Haden Law Group, I fielded inquiries from potential clients, drafted correspondence, and liaised with clients, defense counsel, and courtrooms. I can support legal operations for your firm based on my career achievements:

Secretary Text-Only Cover Letter Templates and Examples

Aliya Jackson Secretary | [email protected] | (123) 456-7890 | Miami, FL 12345 | LinkedIn

January 1, 2024

Pat Martin Senior Hiring Manager Miami Cancer Institute (987) 654-3210 patmartin@miamicancerinstitute,org

Dear Pat Martin:

Miami Cancer Institute’s reputation for its comprehensive clinical standards is what excites me about this opportunity . Throughout my career as a medical secretary, I’ve communicated with empathy and compassion while interfacing with patients suffering from debilitating and life-threatening health conditions. I can help your team continue to improve the patient experience based on my previous achievements:

• Fielded phone inquiries for new and existing patients, managed appointment scheduling, conducted new patient orientations, and handled electronic medical records
• Managed physician calendars, resolved scheduling conflicts, interfaced with diverse patient populations, and contributed to an organization-wide 92% patient satisfaction score
• Conducted patient scheduling, registration, and data entry for a medical office with over 250 patients, updated health records, and ensured compliance with HIPAA

Allison Rosenberg Secretary | [email protected] | (123) 456-7890 | San Diego, CA 12345 | LinkedIn

Hector Santos Senior Hiring Manager Richardson and Stone Legal Associates (987) 654-3210 [email protected]

Dear Mr. Santos:

I’m reaching out to apply for the secretary position with Richardson and Stone Legal Associates that I found on LinkedIn. As you can see from my resume, I have over five years of secretarial experience in established law firms. My expertise in administrative support and calendar management would be a strong asset to your team in this role.

Richardson and Stone Legal Associates’ reputation as a leading personal injury firm is what draws me to apply for this opportunity. At Haden Law Group, I fielded inquiries from potential clients, drafted correspondence, and liaised with clients, defense counsel, and courtrooms. I can support legal operations for your firm based on my career achievements:

I’d like to set up an interview to discuss how my experience as a secretary and legal assistant can provide value to your law firm. Feel free to contact me via phone or email at your convenience. I appreciate your time and consideration.

Allison Rosenberg

Kevin Morrison Secretary | [email protected] | (123) 456-7890 | Boston, MA 12345 | LinkedIn

Lori Taylor Senior Hiring Manager OrthoBoston (987) 654-3210 [email protected]

Dear Ms. Taylor,

During my time as the secretary for Providence Orthopedics, I overhauled my department’s data gathering protocols to successfully reduce pre-surgical file omissions by 98%. This project significantly improved the availability of crucial medical information and saved over 15 work hours per week. I look forward to leveraging my outstanding organizational skills as the pre-admissions department secretary at OrthoBoston.

As a seasoned administrator with 12 years of experience providing efficient secretarial support in hospitals, I am drawn to OrthoBoston’s reputation for exceptional patient care. I would relish utilizing my skills and experience to ensure seamless treatment pathways for your service users. Some of my recent achievements include:

I look forward to speaking with you further about how my secretarial experience within the health care field can help your organization continue to deliver exceptional patient care. You may contact me via phone or email at your convenience. Thank you for your time and consideration.

Kevin Morrison

Secretary Cover Letter FAQs

Why should i submit a secretary cover letter -.

Although most job applications won’t require a cover letter for secretary positions, including one is a great way to showcase your written communication skills and make a strong first impression on the reader. Because most candidates won’t be submitting a cover letter, taking the time to craft a customized document may actually help differentiate you from the competition during the job search.

How do I make my secretary cover letter stand out? -

To maximize the value of your cover letter, provide unique insights into who you are as a professional using more personalized language in comparison to the resume. Convey your story using key examples from your professional history. This will help send a clear message that you have the necessary qualifications for the role and that you’re a good fit for the company’s culture.

How long should my cover letter be? -

In most situations, a concise yet compelling cover letter will be more beneficial to your job application. Limit your cover letter to three or four paragraphs, keeping the reader’s focus on your most notable accomplishments. Secretary job descriptions are often generic, and omitting bland details will only make your document stronger.

Craft a new cover letter in minutes

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Frank Hackett

Certified Professional Resume Writer (CPRW)

Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).

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Secretary Cover Letter Example

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You should start your Secretary cover letter by addressing the hiring manager directly, if their name is available. If not, use a professional greeting like "Dear Hiring Manager". Then, introduce yourself and state the position you're applying for. Make sure to express your enthusiasm for the role and briefly mention how your skills and experience make you a strong candidate. For example, "I am excited to apply for the Secretary position at your company. With my 5 years of experience in administrative roles and exceptional organizational skills, I am confident I can contribute effectively to your team." This sets a positive tone and immediately highlights your suitability for the role.

The best way for Secretaries to end a cover letter is by expressing gratitude for the reader's time and consideration, reiterating their interest in the role, and inviting further discussion. For example, "Thank you for considering my application. I am very interested in the Secretary position and believe my skills and experience make me a strong candidate. I look forward to the possibility of discussing my application with you further." This ending is professional, courteous, and shows enthusiasm for the role. It's also important to end with a formal closing such as "Sincerely" or "Best Regards," followed by your name. Remember, a cover letter is your chance to make a good first impression, so ensure it's well-written, concise, and free of errors.

Secretaries should include the following elements in their cover letter: 1. Contact Information: Your name, address, phone number, and email address should be at the top of the cover letter. If you're sending an email cover letter, this information can be included in your email signature. 2. Salutation: Address the hiring manager directly if you know their name. If not, use a general salutation like "Dear Hiring Manager." 3. Introduction: Start by introducing yourself and stating the position you're applying for. Mention where you found the job posting. 4. Relevant Skills and Experience: Highlight your skills and experiences that are directly relevant to the secretary position. This could include experience in office administration, proficiency in office software, excellent communication skills, and ability to manage multiple tasks or projects at once. 5. Achievements: Mention any achievements or accomplishments from your previous roles that demonstrate your ability to perform the job effectively. For example, if you implemented a new filing system that increased efficiency, or if you were praised for your exceptional customer service skills. 6. Knowledge about the Company: Show that you've done your research about the company and express why you're interested in working there. This shows your enthusiasm and commitment. 7. Closing: In your closing paragraph, thank the hiring manager for considering your application. Express your interest in discussing your qualifications further in an interview. 8. Signature: End with a professional closing like "Sincerely" or "Best regards," followed by your name. Remember, your cover letter should complement your resume, not duplicate it. It's your chance to tell a story about your experiences and skills, and to show your personality. Always proofread your cover letter before sending it to avoid any typos or errors.

Related Cover Letters for Secretary

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A Complete Guide to Writing a Secretary Cover Letter [with 5 Tips and Tricks!]

Writing an exceptional secretary cover letter, or secretary application letter, is an important step in the job application process. While not required in many job applications, a strong cover letter can make you stand out against similarly (or more) qualified applicants. A well-written secretary cover letter provides you the space to embellish your job application with more detailed descriptions of your accomplishments and personal qualities that cannot fit in your resume (learn how to write a resume for secretary position ).

Secretaries are responsible for a plethora of office-based and administrative tasks within a company. From acting as a bridge between employees and managers to providing clerical assistance to the administration, the jobs that a secretary is tasked with are intensive and require a strong background in a unique skill set. 

Applying for a job as a secretary, like any other, can be challenging. Due to the technical knowledge required for many areas of work, a secretary may be required to have pre existing knowledge to most efficiently carry out their duties. Your secretary cover letter, therefore, may need to include this knowledge base to be seriously considered for the position you are applying for.

If you are looking to write a well-structured and engaging secretary cover letter, this article is your one-stop shop for all your secretary cover letter needs!

In this article, you'll learn about:

Secretary Cover Letter Samples

How to write a secretary cover letter.

• Tips for Writing an Application Letter for Secretary Position (Without Experience)

Check out these secretary cover letter examples you can use as a guide to writing your own!

Cover Letter for Company Secretary

Jacob Garcia General Secretary 865 Small Street New York City, NY 10016 212-802-2001  [email protected]

October 14, 2023

Caroline Sutherland Hiring Manager ABC Group New York, NY 10020

Dear Ms. Sutherland, 

I am writing this letter to express my interest in the company secretary position at DePlane. I believe this position aligns closely with my personal and professional developmental goals, and my addition to your firm will drive and support your continued success. 

My resume will reflect eight years of secretarial experience and an impeccable track record of proven professional integrity and discretion. My results-driven work ethic is evidenced by my top accomplishments: 

• Supervised teams of sales associates, increasing team efficiency by 30%
• Reformatted company filing system, reducing document retrieval time by 50%
• Digitizing company records, improving overall company efficiency by 20%

I believe that my resourcefulness and adaptability are my key strengths. I am independently motivated, yet I thrive in and happily contribute in a team setting. I believe that my strong business etiquette and exceptional clerical skills will bring immediate value to your company. 

I would be happy to provide supplemental information regarding my qualifications, should they be required. Thank you for taking the time to evaluate my application. I look forward to your forthcoming response. 

Sincerely, 

Jacob Garcia

Application Letter for Secretary without Experience

Luke Edwards Undergraduate Student  2368 Juniper Drive Chesaning, MI 48616 989-845-4501  [email protected]

December 2, 2023

Fatin Atanas Hiring Manager DePlane Inc.  Tampa, FL 33634

Dear Mr. Atanas, 

I was very excited to see your job listing because it is an opportunity for my professional development. As an undergraduate student majoring in Accounting and Finance, I believe that my educational experience and technical skills have equipped me with the necessary skills to effectively carry out the duties of the general secretary position at your company. 

As a senior in the accounting and finance department at my university, I would like to apply what I have learned thus far in a practical experience to gain exposure to the professional world. While my independently motivated work ethic is one of my key strengths, I am comfortable working in an office setting and can effectively contribute to a team. I have exceptional clerical skills, including strong written and spoken communication skills, a typing speed of 85 words per minute, and personable telephone skills. I believe that these skills and qualifications will support and drive office efficiency and organizational success. 

Please take a moment of your time to review my attached resume and recommendations. If there is any further information I can provide regarding my qualifications, please do not hesitate to ask. Thank you for your evaluation and consideration, and I hope to meet with you face-to-face to further discuss the specific obligations of this position. 

Yours sincerely, 

Luke Edwards

The components of a secretary's cover letter are identical to its traditional counterpart. Use this description as a guide to properly structuring each section of your secretary cover letter!

✍🏻 Tailor the letterhead.

Start your secretary cover letter on the right foot by including a full letterhead. This includes your name and contact information, the date, and the contact information of the address, in this case, the hiring manager. Take the time to find the necessary contact information of the company to tailor your letterhead specifically to the company you are applying to. 

✍🏻 Use a professional opening salutation.

Personalize the salutation of your secretary cover letter. Personally addressing the hiring manager in your salutation creates a good impression of you in their mind and shows you are meticulous and take the time to properly research the job before applying. 

Some good examples of opening salutations you can use in your secretary cover letter are:

• Dear  [Mr./Ms./Mrs.][Hiring Manager’s last name]
• Dear [Mr./Ms./Mrs.][Hiring Manager’s full name]

If you cannot find the name of the hiring manager, you could say:

• To Whom It May Concern
• Dear Hiring Manager

✍🏻 Introduce yourself and your motivation for applying.

In the introductory paragraph of your secretary cover letter, provide a brief self-introduction and a short description of your motivation for applying for the position. 

Consider this example paragraph from a legal secretary's cover letter:

I am writing to express my interest in the legal secretary position at your firm. As an experienced secretary with six years of professional experience, I believe my skill set and qualifications make me a strong candidate for this position and will support and drive your firm's continued operation and success. 

✍🏻 Include your technical knowledge and skill set.

Apart from the clerical duties of a secretary, ensure that your secretary cover letter includes your technical knowledge of the field you are applying to work in. For example, apart from your hard and soft skills, if you are working as an executive secretary, your cover letter should include your knowledge of relevant technical information, especially specific terminology. 

Consider this example from an executive secretary's cover letter:

With several years of experience working as a secretary in corporate finance, I believe that the skills and knowledge I have acquired will aid me in meeting and exceeding the demands of the executive secretary position and will bring immediate value to your company. My proven clerical skills, coupled with my technical business knowledge, make me an excellent candidate that will bring a high level of organization and efficiency to the executives and associates in your company. 

✍🏻 Include a call to action (CTA).

In your secretary cover letter’s closing paragraph, reemphasize your interest in the position and thank the hiring manager for reading your letter. 

Here is an example paragraph taken from a medical secretary's cover letter:

Please take a moment to review my attached resume, recommendations, and medical certifications. I would be happy to provide supplemental information regarding my prior experience and qualifications, should they be necessary. I look forward to meeting face-to-face to further discuss the requirements of the secretary position at your institution. 

✍🏻 Sign off on your secretary cover letter.

Close off your secretary cover letter by using an appropriate complimentary closing. Avoid informal closings such as “Cheers”, or “Take care” and opt for something more formal. Here are some examples that you can use when writing your secretary application letter:

• Yours sincerely
• Respectfully
• Best regards

Tips for Writing an Application Letter for a Secretary Position (Without Experience)

Now that we have reviewed the parts of a cover letter for a secretary job, here are some tips and tricks to take your secretary cover letter to the next level!

💡 Highlight secretary skills.

Effectively carrying out the duties of a secretary requires a certain skill set. Here are some hard and soft skills you can include in your secretary cover letter:

💡 Tailor your secretary cover letter to the job listing.

When drafting your secretary cover letter, ensure that you tailor the content of your letter to the specific job and company you are applying to. 

Many companies use an Applicant Tracking System (ATS) that filters job applications based on the skills and qualifications listed within the application. To increase your relevance to the job and rank higher on the ATS, carefully read the job listing before writing your secretary cover letter and determine the required skill set, experience level, and qualifications you should include!

💡 Illustrate skills using examples & data.

In the main body paragraph of your secretary cover letter, add credibility to your skill set through the inclusion of empirical data to support the skill set you bring. Most importantly, only include relevant examples to back up your claims. Consider these excerpts from an application letter by a fresh graduate for a secretary position:

• 👍🏻 Good : I have taken and passed the Microsoft Office Specialist (MOS) certification and have a typing speed of 80 words per minute. 
• 👎🏻 Bad : I hold a bachelor’s degree in Accounting, with a minor in Economics. In addition, during my undergraduate studies, I was the captain of my university football team.

As you can see, good use of examples takes advantage of the space for elaboration that your secretary cover letter provides to embellish the skills already mentioned in your resume and adds further credibility to your qualifications. 

💡 Proofread before sending your secretary cover letter.

The position of a secretary requires meticulous attention to detail and a keen eye for small discrepancies. Your secretary cover letter should be a perfect exemplar of these skills and be free of grammatical or other similar mistakes. Proofread your secretary cover letter before submitting it to ensure it is of the highest quality!

💡 Emphasize key educational qualifications and/or training. 

While experience is gold for any job application, writing a secretary cover letter without experience is still possible! In place of experience, your secretary job application letter should emphasize your prior education, training, and other forms of qualifications that you can use to validate your competency for the position you are applying for. 

For example, highlighting educational degrees, secretary training, and certifications for field-specific secretary positions (such as when writing a cover letter for a legal or medical secretary position) can strengthen your secretary application letter without necessarily having experience. 

Writing a secretary cover letter is not easy and it’s not supposed to be. However, the introspection and level of reflection required to write a solid cover letter allows you to categorize your skill set and can allow for leverage later down the application process. 

When writing your secretary cover letter, remember the following points:

• A strong cover letter for a secretarial position builds on the qualifications listed in your resume and strengthens your candidacy for the job you are applying to. In your secretary cover letter, remember to include relevant details that will draw attention to your achievements!
• Highlight your key skills and relevant technical knowledge in your secretary cover letter to add credibility to your resume.
• When writing an application letter for a secretary position without prior experience, demonstrate a clear understanding of the position you are applying to, and back up your application with an emphasis on your other qualifications/experiences.

An eye-catching secretary cover letter is a surefire way to boost your application package and land an interview in no time! With these tips and tricks, you should be well on your way to writing a secretary cover letter that will knock the socks off of anyone who reads it!

CakeResume is an online  resume builder  that allows anyone to create professional resumes and portfolios that can serve as personal websites. With its user-friendly interface, the solution enables users to easily customize their profiles using a drag-and-drop editor and various prebuilt  templates CV . The platform is suitable for people of different backgrounds and levels of experience, from graduates to established professionals.

— Originally written by Alexander Coye —

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Retail Cover Letter Example (W/ Templates & Tips for 2024)

You’re a retail pro.

From folding clothes with care to helping customers find exactly what they’re looking for, you've got the retail game on lockdown.

But when it comes to helping yourself write the perfect cover letter, you’re not doing so well.

Who can blame you? Trying to summarize all your retail know-how to impress the hiring manager can be tricky. 

But fear not! We're here to guide you through the process step by step.

In this article, we'll help you put together a retail cover letter that showcases your attention to detail and sets you apart from the competition. 

Here's what we’ll cover: 

• A Great Retail Cover Letter Example
• 5 Steps to Writing the Best Retail Cover Letter
• 3 Essential Retail Cover Letter Tips

So, whether you're eyeing a cashier position, a store manager role, or anything in between, we've got your back. 

Retail Cover Letter Example

5 Steps for the Perfect Retail Cover Letter

Now that you've seen what a job-winning cover letter looks like, it's your turn to create one that stands out . 

Just follow the steps we're about to lay out, and you'll be on your way to crafting an impressive cover letter that gets noticed:

#1. Put Contact Information in the Header

When crafting your retail cover letter, begin by sharing your contact information , just as you would on your resume.

Here's what to include:

• Full Name. Make sure your first and last name stand out at the top of the page.
• Job Title. Align the job title on your cover letter with the specific position you're seeking. Clarity in your job title helps streamline the hiring process, especially when hiring managers review numerous applications for various roles.
• Email Address. Opt for a professional and straightforward email address, ideally a combination of your first and last name. Leave behind those quirky email addresses from your school days. (For instance, [email protected] won't cut it, but [email protected] works just fine.)
• Phone Number. Ensure the provided phone number is accurate so that the hiring manager can reach you easily. If you're applying for an international role, include the dialing code before your phone number.
• Location. Typically, mentioning your city and state or country is enough. However, if you're open to remote work or considering relocation, clearly state your preferences on your resume.
• Relevant Links (optional). You can add links to relevant websites or social media profiles, such as your LinkedIn page, if applicable.

Now, add the hiring manager's information:

• Company Name. Specify the name of the company you're applying to.
• Hiring Manager's Name. If possible, identify the name of the hiring manager for the department you're targeting. Check the job listing, the company's website, or their LinkedIn page for this information.
• Hiring Manager's Title. If you manage to identify the hiring manager for the specific job posting and note that they are the head of a department, mention their title accordingly, rather than simply using "Hiring Manager."
• Location. The city and state or country are crucial details here, especially for companies with a global presence. Optionally, you can include the exact street address of the company if you wish to provide greater specificity.
• Email Address (Optional). If you can find the hiring manager's email address, consider including it.
• Date of Writing (Optional). Adding the date you wrote your cover letter can provide a professional touch.

#2. Address the Hiring Manager

Once you've sorted out your retail cover letter's contact details, it's time to address it to its intended audience. 

Getting the addressing part right is the first step to making a positive impression, so it’s important not to overlook this part.

Start with a bit of research. Check out the job listing, explore the company's website, or take a look at their LinkedIn profiles to discover who's in charge of the department you're applying to. Find their name and email address.

Now, let's talk about formality. You want to be formal, but you want to skip the outdated “To Whom It May Concern.” We suggest using "Ms." or "Mr." followed by their last name. But if you're unsure about their gender or marital status, using their full name works just as well. For example:

• Dear Mr. Rodriguez,
• Dear Maria Rodriguez,

In case you can't find out any details about the hiring manager or the head of the retail department, you can still address your letter thoughtfully:

• Dear Retail Department,
• Dear Retail Hiring Team,
• Dear Human Resources Recruitment Team,
• Dear Head of Retail,

Looking to get inspired? Check out more of our cover letter examples .

#3. Write an Eye-Catching Opening Statement

Hiring managers typically spend very little time skimming through an application before deciding whether or not to read it fully. 

As such, starting off your cover letter strong is key to getting them to read the rest of it. 

In your opening paragraph, introduce yourself and express your genuine interest in the role. Demonstrating your enthusiasm for the retail industry or the specific job can immediately capture the hiring manager's attention.

Using all the research you’ve done on the company to your advantage is another must. The more you know about the employer, the better you can emphasize how you align with their mission and how you’re a great culture fit. This shows you’re not just applying left and right; you're genuinely keen on this particular role.

Depending on your experience level, you can also kickstart your cover letter with a noteworthy accomplishmen t or highlight one relevant skill that makes you an excellent fit for the position. 

However, keep this paragraph short and sweet. The goal here is to arouse the hiring manager's curiosity and encourage them to read the rest of your cover letter.

#4. Use the Cover Letter Body for the Details

The body of your cover letter is where you get to elaborate on the specifics that set you apart as a qualified candidate for the role.

The key here is not to repeat your retail resume word for word. Your cover letter provides you the space to truly spotlight your professional skills and qualifications, so make every word count. Your objective is to persuade the hiring manager that you're the best choice among applicants. To achieve this, emphasize any accomplishments you have that are tied to the retail industry, drawing inspiration from the job listing.

Customizing your cover letter to align with the job ad is essential. Highlight skills and proficiencies that directly match the company's requirements. For instance, if you're applying for a retail position, focus on skills relevant to that field rather than unrelated experiences.

Demonstrating your familiarity with the company, its business model, or the latest trends in the retail industry can be a significant advantage. If you know a lot about the company's products or services, don't hesitate to mention that either. This underscores your alignment with their mission and corporate culture.

Last but not least, let your enthusiasm shine through. Convey your genuine excitement for the role and your unwavering confidence in your ability to contribute to the company's success with your relevant skills and experience.

Before you send in your cover letter, make sure you’ve avoided these common mistakes !

#5. Wrap It Up and Sign It

Wrapping up your cover letter professionally in the retail industry is akin to adding the finishing touch to a well-curated store display.

Ensure that your conclusion leaves a positive and lasting impression on the hiring manager, reinforcing their confidence in your qualifications.

In this concluding section, confidently reiterate why you are an ideal fit for the retail role. Summarize the skills that make you a standout candidate in a competitive retail environment.

After your conclusion, include a call to action. Encourage the hiring manager to take the next step, such as discussing your application further or scheduling an interview. This proactive approach can make a significant impact and enhance your chances of securing a position in the dynamic retail field.

Finally, sign off on your cover letter in a professional and engaging manner. Select an appropriate signature line, followed by your full name. Here's an example:

Please do not hesitate to reach out to me via the provided email or phone number to arrange an interview. I eagerly anticipate the opportunity to discuss my application in greater detail at your earliest convenience.

Warm regards,

If you feel that "Warm regards" is a bit overused, consider these alternative sign-off options:

• Kind regards,
• Respectfully,
• Thank you for considering my application,

3 Essential Bartender Cover Letter Tips

You've grasped the fundamentals of cover letters. Now, let's refine your retail cover letter with some vital tips and strategies :

#1. Match Your Resume

When pursuing a position in retail, it’s vital for your application to be uniform. This means that your cover letter should match your resume aesthetically as much as it does in terms of content. 

Ensure that your cover letter's format aligns with your resume to show your professionalism and good organizational skills . 

Keep your text and contact details neatly arranged on the page, maintain consistent font styles and sizes throughout both documents and pay attention to margins and line spacing to prevent your cover letter from extending to a second page . This attention to detail reflects your commitment to presenting yourself in the best light.

Or Use A Cover Letter Template Instead

Feeling pressed for time to send your application? 

Try our free resume builder and then pick a cover letter template to match. This way, matching the cover letter to your resume becomes a breeze and you get to have two beautiful and professional documents in the blink of an eye.

All of our templates are designed with the help of hiring experts worldwide to ensure they meet industry standards and look fantastic. Save time and stress – try them now!

#2. Be Enthusiastic 

One of the secrets to leaving a lasting impression on hiring managers in the retail industry is your enthusiasm. Yep, that genuine spark in your words that says, "I'm excited to be a part of this!" 

Here's the thing: retail is all about connecting with people and delivering positive experiences. If you showcase genuine enthusiasm in your cover letter, it paints a picture of someone who's not just looking for a job, but someone who's passionate about the retail world and the people in it.

That said, while it's great to show that you're eager and committed, there's a fine line between being enthusiastic and overdoing it with flattery. Hiring managers can easily spot when someone's trying too hard. Your cover letter shouldn't just be a stream of compliments about the company. Instead, it should highlight your genuine interest in the industry, your positive outlook, and your readiness to contribute to the team.

And here's a tiny nugget of caution: confidence is terrific, but keep it in check. Too much of it, and you might end up sounding arrogant. The goal is to strike a balance – showing that you're excited about the possibility of joining the team, while also highlighting that you're a grounded individual who values teamwork and customer satisfaction. So, let your enthusiasm shine, but always keep it real and relatable.

#3. Be Formal

Let's talk about keeping things formal. Now, you might think, "Retail? That's all about being casual and connecting with customers!" And you're right. But when it comes to your cover letter, it's a different ball game. You're not chatting with a customer about the latest sneaker drop or the most comfortable pair of jeans; you're presenting yourself to a potential employer. And first impressions count.

When you maintain a formal tone in your cover letter, it sends a clear message: you respect the company and the opportunity at hand. 

It's like wearing a neat outfit to a job interview—even if the role requires a more relaxed dress code on the daily. By being formal, you're showing potential employers that you're professional, you're serious about the role, and you've taken the time to present yourself in the best light.

However, and this is crucial, being formal doesn't mean being stiff or robotic. There's a sweet spot between the overly casual "Hey there!" and the super stiff "To whom it may concern." Stick to addressing your potential employer by their name if you know it, or a simple "Dear Hiring Manager" if you don't. 

Key Takeaways

That's all there is to crafting a retail cover letter!

After going through our guide and tips, we hope you're feeling well-prepared to score the retail job you're aiming for.

But before you head out, let's recap what we've discussed so far:

• Kickstart your retail cover letter with a catchy opening paragraph that immediately grabs the attention of the hiring manager. Introduce yourself, explain why you're reaching out, and highlight a relevant accomplishment or experience that demonstrates your suitability for the position.
• In the main part of your cover letter, emphasize your qualifications and use them to set yourself apart from other applicants. Rather than repeating your resume, illustrate how your qualifications align with the job requirements and prove you're the perfect fit.
• Maintain a professional tone throughout your retail cover letter to show the hiring team that you mean business.
• Lastly, remember to conclude your cover letter with an appropriate closing and your full name.

Now you're all set to craft a winning retail cover letter! Good luck with your job search — and if you ever need more career advice, check out our blog for help.

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5 Professional Secretary Cover Letter Examples for 2024

Your secretary cover letter must immediately highlight your organizational skills. Demonstrate your ability to manage schedules and coordinate meetings with precision. Showcase in your letter your proficiency with office technology and software. Employers value secretaries who can seamlessly handle communication tools and data management systems.

All cover letter examples in this guide

Entry-Level Secretary

Legal Secretary

Administrative Secretary

School Secretary

Cover letter guide.

Secretary Cover Letter Sample

Cover Letter Format

Cover Letter Salutation

Cover Letter Introduction

Cover Letter Body

Cover Letter Closing

No Experience Secretary Cover Letter

Key Takeaways

By Experience

Embarking on your job hunt, you're ready to apply for that secretary position you've got your eye on, but there's a hurdle: the cover letter. It's not just a repeat of your resume—it should spotlight your proudest career moment with a compelling narrative. Writing this crucial one-page document can be tricky; it requires striking a balance between formality and authenticity without falling into the trap of tired clichés. Let's navigate this challenge together and craft a cover letter that stands out.

• Write a secretary cover letter that helps you stand out (and get the job);
• Understand how to start and end your secretary cover letter with the appropriate greeting;
• What to include in the body of your secretary cover letter to put your best foot forward;
• Your most important achievements - how to present them as part of your secretary cover letter.

And if you want to make your life even easier, simply drag and drop your secretary resume into Enhancv's AI cover letter generator, and it will write your cover letter for you in just a few moments.

If the secretary isn't exactly the one you're looking for we have a plethora of cover letter examples for jobs like this one:

• Secretary resume guide and example
• Administrative Associate cover letter example
• Administrative Secretary cover letter example
• Executive Assistant to CEO cover letter example
• Medical Office Administrator cover letter example
• Administrative Manager cover letter example
• Front Desk Agent cover letter example
• Office Administrator cover letter example
• Construction Office Manager cover letter example
• Medical Office Assistant cover letter example
• Hotel Assistant Manager cover letter example

Secretary cover letter example

Taylor Foster

Austin, Texas

+1-(234)-555-1234

[email protected]

• Emphasizing key achievements relevant to the role, such as organizing an international business trip, can effectively showcase the candidate's project management skills and their impact on business relationships.
• Demonstrating specific results, like the 30% increase in supplier engagement, provides tangible evidence of the candidate's ability to contribute to company growth and success, making the cover letter more persuasive.
• Mentioning the proactive approach to problem-solving and attention to detail portrays the candidate as a meticulous planner, which is an essential skill for a secretarial role where coordination and administration are paramount.
• Express a strong desire for an interview to discuss contributions in person, which indicates enthusiasm for the role and an eagerness to engage with potential employers more directly.

Five tips on formatting your secretary cover letter

Do you want to make a good impression on recruiters and, at the same time, follow the best industry advice on writing your secretary cover letter?

Make sure to include the following:

• Header and Salutation;
• Introductory paragraph;
• Body paragraph;
• Closing paragraph;
• Signature (this one is up to you).

Remember to use the same modern, simple font for your secretary cover letter as you did for your resume (e.g. Lato, Rubik, etc.)

Ensure your secretary cover letter is single-spaced and is wrapped around a one-inch margin, like in our cover letter templates .

Once completed, use our cover letter builder to export your secretary cover letter in the best format to keep your information intact - PDF.

At the end of the day, your secretary cover letter won't be assessed by the Applicant Tracker System (ATS) software, but by the recruiters. Your information should thus be legible, organized, and follow a structured logic.

The top sections on a secretary cover letter

• Header: This section includes your contact information and the date, which is essential for the employer to reach out to you and to document when the application was sent.
• Salutation: A personalized greeting addressing the hiring manager by name shows that you have done your research and are serious about wanting the position.
• Introduction: Briefly highlight your enthusiasm for the secretary role and give an overview of your qualifications that demonstrates you understand the importance of the position in ensuring office efficiency.
• Professional Experience and Skills: Outline your previous secretarial or administrative roles and specific skills such as proficiency in office software, communication abilities, and organizational talents that relate directly to the responsibilities of a secretary.
• Closing and Call to Action: Conclude with a strong closing statement that reiterates your interest in the role and invites the hiring manager to contact you for an interview, showcasing your proactive approach which is key as a secretary.

Key qualities recruiters search for in a candidate’s cover letter

• Outstanding organizational skills: Secretaries often manage multiple schedules, handle administrative tasks, and keep everything running smoothly, so strong organizational abilities are crucial.
• Excellent written and verbal communication: Secretaries act as a point of contact and need to communicate effectively with stakeholders at all levels both inside and outside the organization.
• Proficiency in office technology: Familiarity with office software, such as word processors, spreadsheets, and databases, as well as office equipment, is essential for performing daily tasks efficiently.
• Time-management and prioritization: Ability to prioritize tasks effectively and manage time efficiently ensures timely completion of work despite frequent interruptions and varying workload.
• Attention to detail: Precision in tasks like data entry, managing correspondence, and preparing documents is critical to maintain accuracy and prevent oversights.
• Discretion and confidentiality: Secretaries often handle sensitive information; the ability to be discreet and maintain confidentiality is paramount to protect the interests of the organization.

Personalizing your secretary cover letter salutation

Always aim to address the recruiter from the get-go of your secretary cover letter.

• the friendly tone (e.g. "Dear Paul" or "Dear Caroline") - if you've previously chatted up with them on social media and are on a first-name basis;
• the formal tone (e.g. "Dear Ms. Gibbs" or "Dear Ms. Swift") - if you haven't had any previous conversation with them and have discovered the name of the recruiter on LinkedIn or the company website;
• the polite tone (e.g. "Dear Hiring Manager" or "Dear HR Team") - at all costs aim to avoid the "To whom it may concern" or "Dear Sir/Madam", as both greetings are very old-school and vague.

List of salutations you can use

• Dear Hiring Manager,
• Dear [Company Name] Team,
• Dear Mr./Ms. [Last Name],
• Dear Dr. [Last Name],
• Dear [First Name] [Last Name],
• Dear [Job Title],

How to start your secretary cover letter introduction

The opening paragraph of your secretary cover letter can seem like a real enigma.

Where do you start writing ?

In your secretary cover letter introduction, focus on yourself by stating what:

• gets you motivated and excited about the role;
• you like best about the company, from culture to awards.

Write no more than two sentences, which are both authentic and show your enthusiasm for the opportunity.

What comes next: your secretary cover letter middle paragraphs

In the next three to six paragraphs (or the body of your secretary cover letter) you have to prove your unique value .

Most candidates tend to mess up at this stage. They tend to just copy-paste information from their resume.

That's one big no-no.

Remember that when writing your secretary cover letter, it has to be personalized. And, your ultimate aim is to catch the recruiter's eye.

So, look back on key job requirements and write down a list that includes the ones you cover.

Next, select just one key achievement from your professional (or personal) history that meets those advert keywords.

Narrate a story around how you've grown your skill set and knowledge. Also, aim to show the unique understanding or soft skills you bring about, thanks to your past success.

Two ideas on how to end the final paragraph of your secretary cover letter

Closing your secretary cover letter , you want to leave a memorable impression on recruiters, that you're a responsible professional.

End your cover letter with how you envision your growth, as part of the company. Make realistic promises on what you plan to achieve, potentially, in the next six months to a year.

Before your signature, you could also signal hiring managers that you're available for the next steps. Or, a follow-up call, during which you could further clarify your experience or professional value.

Secretary cover letter advice for candidates with no experience

If you're worried about writing your Secretary cover letter and have no professional experience , we sure have some advice for you.

Turn recruiters' attention to your transferable or relevant skills gained thanks to your life and work experience.

Instead of writing about past jobs, focus on one achievement (whether from your volunteering experience, education, etc.) and the skills it has helped you build.

Alternatively, you could focus your Secretary cover letter on your career objectives and goals. Always remember to make those relevant to the job you're applying for by detailing how you see yourself growing as part of the company.

Recruiters would be way more impressed with candidates who fit the job profile and can bring about plenty of skills and vision to the table.

Key takeaways

Writing your secretary cover letter doesn't need to turn into an endless quest, but instead:

• Create an individual secretary cover letter for each role you apply to, based on job criteria (use our builder to transform your resume into a cover letter, which you could edit to match the job);
• Stick with the same font you've used in your resume (e.g. Raleway) and ensure your secretary cover letter is single-spaced and has a one-inch margin all around;
• Introduce your enthusiasm for the role or the company at the beginning of your secretary cover letter to make a good first impression;
• Align what matters most to the company by selecting just one achievement from your experience, that has taught you valuable skills and knowledge for the job;
• End your secretary cover letter like any good story - with a promise for greatness or follow-up for an interview.

Secretary cover letter examples

Explore additional secretary cover letter samples and guides and see what works for your level of experience or role.

Cover letter examples by industry

AI cover letter writer, powered by ChatGPT

Enhancv harnesses the capabilities of ChatGPT to provide a streamlined interface designed specifically focused on composing a compelling cover letter without the hassle of thinking about formatting and wording.

• Content tailored to the job posting you're applying for
• ChatGPT model specifically trained by Enhancv
• Lightning-fast responses

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Secretary Cover Letter Example

Create a Secretary cover letter that stands out and gets you hired faster with the help of ResumeCoach. Take advantage of our expert example cover letter, tips and guidance, and document designer tools to get the best results when you apply for your next job.

Resume and Cover Letter Experts

Secretary Example Cover Letter

Crafting a compelling Secretary cover letter can be a make or break component of your job application process.

The role of a secretary requires meticulous attention to detail, superior organizational abilities, and exemplary interpersonal skills. Your cover letter needs to reflect these qualities and provide a  glimpse into your potential  as an efficient and reliable asset to the prospective organization.

In this article, we’ll dive into some  less-known ingredients  that can make your secretary cover letter a success:

• Top 3 skills you should absolutely mention in your secretary cover letter
• 20 secretarial power words recruiters cannot resist
• 1 proven strategy to land your secretarial dream job if you have no experience

Get started by taking a look at the secretary cover letter example below.

[ Hiring Manager’s name ]

[Company name]

[Company address]

Dear Mr./Ms. [Hiring Manager’s Last Name],

I am excited to apply for the Secretary position at [Company]. With over 6 years of experience in the field and comprehensive knowledge of office management software, I believe I am an ideal candidate for this role.

In my current position at [Current Company], I have consistently demonstrated my exceptional organizational skills by successfully coordinating more than 50 offsite meetings, handling all travel arrangements, and drafting various formal emails, letters, and communications on behalf of the company. Through these responsibilities, I have honed my attention to detail and ability to manage multiple tasks efficiently.

Moreover, I have proactively enhanced company filing procedures to streamline recordkeeping. By implementing improved systems, I was able to reduce document retrieval time by 12%, resulting in increased productivity and smoother workflow.

To provide a comprehensive overview of my qualifications and achievements, I have enclosed my resume for your review. It further emphasizes my career history and accomplishments in detail.

I am greatly interested in discussing how my skills and experience align with the Secretary position at [Company]. I am available for an in-person meeting at your convenience to address any questions you may have.

You may reach me anytime via my personal phone number, [Phone Number], or by email at [Email Address]. I eagerly look forward to the opportunity to further discuss how my abilities can contribute to the success of [Company].

Thank you for considering my application. I anticipate hearing from you soon.

[Your Name]

[Address] [Phone number] [Email address]

Use our  cover letter creation tool  to write your secretary cover letter. Full of expert on-the-go tips, you’ll be done in just a few minutes.

Top 3 Skills Recruiters Look For in Secretaries

When recruiters look for secretaries, they look for those who possess the skills that will help them be successful in their role.

While knowing that abilities like efficient communication, time management, or software proficiency will enhance your cover letter, we have also included a breakdown of the ideal tasks to showcase them.

This way, you’ll be able to  provide details about how you’ve gained these   skills . Don’t forget that you’re telling a story through your application. The more detail, the more interesting it will be for hiring managers.

Here they are:

Skill 1: Efficient Communication and Interpersonal Skills

As a secretary, having excellent communication and interpersonal skills is vital. You will be the face and voice of the company.

This ability allows you to establish a  good relationship with clients, co-workers, and upper management . Efficient communication and interpersonal skills show you can:

• Greet guests in a polite and friendly manner
• Listen actively to clients and co-workers
• Write and speak professionally
• Handle conflict and complaints
• Assist managers and co-workers when needed
• Build trust and rapport between employees and clients

“My ability to multitask effectively and problem-solve on the fly proved invaluable, particularly in situations that required the juggling of multiple conflicting priorities. I maintained meticulous records and consistently updated our internal databases and files, ensuring easy access to vital information at all times.”

Skill 2: Organizational and Time Management Skills

Recruiters also prioritize the proficiency of secretaries in office software. Such proficiency significantly impacts the  efficiency of the workplace , which is why familiarity with these applications can strongly influence the selection process.

Proficiency in office software applications also allows for:

• Quick document processing and updates (Microsoft Word, Google Docs)
• Keeping databases up-to-date (Microsoft Access, MySQL, Salesforce)
• Staying on top of emails and software systems (Microsoft Outlook, Gmail)
• Efficient task completion (Trello, Asana, Microsoft Teams)
• Maintaining a professional online presence (Twitter, Facebook, or Instagram)

“In my previous role, I effectively used Asana for task management and project tracking, ensuring the team’s deadlines were consistently met. Furthermore, I was responsible for managing office equipment and scheduling regular maintenance, preventing potential disruptions. My proactive approach extended beyond these tasks, impacting overall project management duties and leading to a well-organized and highly efficient work environment.”

20 Power Words to Boost Your Secretary Cover Letter

When crafting your resume as a secretary, it’s important to  choose impactful language  that highlights your skills and accomplishments.

Power words are action verbs that make your cover letter more  dynamic and engaging . They help recruiters envision your contributions and capabilities.

Here is a list specifically tailored to secretaries:

• Coordinated
• Streamlined
• Prioritized

Example: “I meticulously organized and maintained complex calendars for multiple executives, ensuring seamless scheduling and timely coordination of meetings.”

• Facilitated
• Corresponded
• Implemented

Example: “I successfully implemented a new digital filing system that enhanced document retrieval efficiency and reduced paper waste.”

• Communicated
• Collaborated

Example: “I executed various administrative tasks with precision, including preparing official correspondence, managing office supplies, and coordinating travel arrangements.”

Using these  power words  strategically throughout your cover letter will give it a boost of energy and make it stand out to recruiters. Remember to  pair them with specific examples  of how you applied these skills to achieve positive results.

Also, tailor your language and examples to your specific experiences and achievements as a secretary. This will make your resume more compelling and help you present yourself as a confident and capable candidate.

Check our  cover letter guide . There you’ll find  detailed advice on the essential elements  of a winning cover letter, such as how to effectively detail your experience.

1 Proven Strategy to Land Your Secretarial Dream Job if You Have No Experience

As a job seeker with no experience, writing a cover letter for a secretary position can feel challenging. It’s important to convey enthusiasm, but saying things like “I am motivated” or “I’ve wanted to be a secretary since I can remember” won’t get you the job.

However, there is one thing you can do to show your motivation to recruiters –  join a professional association  and point it out in your cover letter.

Professional associations can boost a secretary’s profile in the application process. They not only represent a  commitment to the field  but also offer networking opportunities, professional development resources, and industry updates.

Membership in one of these associations can significantly enhance your  credibility  as a secretary and demonstrate your commitment to professional growth and excellence in your field.

Here are three prominent associations you could join:

• International Association of Administrative Professionals (IAAP)
• American Society of Administrative Professionals (ASAP)
• National Association of Legal Secretaries (NALS)

Take a look at the example in the following section to see how you can include your association membership in your cover letter.

Secretary Cover Letter With No Experience

While the  employment for secretaries is expected to decrease  during the next few years, it’s still a popular career choice for many.

If you’re a career newbie and are asking yourself “how do I write an application letter for a secretary position?”, review the cover letter sample below for further reference:

Dear [Employer’s Name],

I am writing to express my interest in the Secretary position at [Company’s Name] as advertised. Although I do not have formal work experience, I believe my education, volunteer work, and my active membership with the International Association of Administrative Professionals (IAAP) have equipped me with a unique set of skills that are valuable for this role.

During my time at [Your College/University Name], I was often praised for my strong organizational skills and attention to detail. I utilized my knowledge of office software to streamline the management of academic projects and volunteered to assist in the organization of numerous school events. Through this, I developed proficiency in task prioritization, time management, and multitasking, skills that are crucial for the efficient functioning of an office environment.

As an active member of the IAAP, I’ve had the opportunity to enhance my communication and interpersonal skills through their various networking events. This exposure has enabled me to establish and maintain professional relationships effectively, a skill I believe is crucial for the role of a Secretary. Moreover, their certification programs and continuous professional development resources have allowed me to stay abreast of industry trends and best practices, further preparing me to thrive in an administrative role.

I am eager to bring my strong work ethic, dedication, and willingness to learn to your team at [Company’s Name]. I am confident that my skills would make me a valuable addition to your company.

Thank you for considering my application. I look forward to the possibility of discussing how I can contribute to the efficiency of your administrative operations.

Recap: How to Write a Secretary Cover Letter That Gets You the Job

Writing a cover letter for a secretarial position is easy, if you know what recruiters are looking for.

Let’s review the main points presented in this article:

• Top skills for secretaries : Communication, interpersonal skills, organization, time management, and office software applications. Provide specific examples of how you used them and consider taking a course if you’re missing any.
• Power words : Use power words to describe your experience in your cover letter. Your arguments will gain effectiveness through them.
• Professional associations : Specially advantageous for those with little or no experience, mentioning membership to an association shows commitment and passion for the secretarial world. Recruiters will be impressed.

By applying these tools and advice, you’ll effectively feature your unique set of skills and experience, demonstrating your ability to succeed in the position.

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5 Secretary Cover Letter Examples That Worked in 2024 

• Secretary Cover Letter
• Secretary Cover Letters by Role
• Write Your Secretary Cover Letter

Secretaries are pivotal in keeping the wheels of an organization running smoothly. You’re the backbone of daily operations, performing diverse tasks, from managing appointments and coordinating meetings to handling important documents and maintaining efficient communication. 

While you excel at organizational tasks and anticipating the needs of your colleagues, emphasizing the impact of those skills when writing a cover letter and complementary secretary resume can be a little tricky. 

No need to worry, though—we’re here to guide you through the process with our expert-written secretary cover letter examples . Coupled with our cover letter generator , it’s time to get you a new job!

Secretary Cover Letter Example

USE THIS TEMPLATE

Microsoft Word

Google Docs

Block Format

Why this cover letter works

• Here, spotlight the responsibilities handled (cue organizing 281+ meetings), job skills and tools applied (Planning and Google calendar), the quantified impact generated (cue 13% improvement in team productivity), and possibly lessons learned.

Level up your cover letter game

Relax! We’ll do the heavy lifting to write your cover letter in seconds.

 School Secretary Cover Letter Example

• Watch out before sending lopsided cover letters as it can tank your chances of landing your ideal job. Create a mental checklist to ensure you’re sticking to all the key factors that go into building a winning cover letter. Stand out by attaching your recommendation letters to show you’ve got more than the required skills.

Medical Secretary Cover Letter Example

• Take a look at how James’s medical secretary cover letter goes over and beyond the usual by spotlighting accomplishments and skills relevant to the job’s requirements. See how talking about software such as Cerner, Excel, QuickBooks, and Kareo showcases the candidate’s expertise in using top-notch technology.

 Legal Secretary Cover Letter Example

• From there, clearly and concisely detail your professional experiences , emphasizing the skills in legal document preparation and legal research and achievements such as 12% decrease in case errors and a 19% surge in case preparation speed. Then, conclude by underscoring your eagerness to add value to the hiring company.

Administrative Secretary Cover Letter Example

• So, if you received recognition for, let’s say, data entry speed and accuracy, you wouldn’t want to keep that win hidden. Spotlighting it to validate your past success and illustrate your capacity to foster success in the new role.

Related cover letter examples

• Secretary resume
• Virtual assistant
• Office assistant
• Personal assistant
• Executive assistant

How to Craft a Compelling Secretary Cover Letter

To prove that you’re the right fit for the job, your cover letter should reflect your thoroughness and dedication. Start by thoroughly examining the job listing, paying attention to key requirements and responsibilities, and then addressing as many as you can in your cover letter. 

For instance, if the role involves managing appointments and ensuring efficient communication, highlight your impeccable scheduling skills and proficiency in maintaining effective office correspondence. Demonstrating how your qualifications align with the role’s unique demands will grab the employer’s attention and increase your chances of landing the job. 

How to start things the right way

To start your cover letter on the right foot, begin with a personalized greeting that addresses the hiring manager or HR representative by name. Research the company, explore its website, or even make a polite inquiry to find the name. If all else fails, a simple “Dear Hiring Manager” will still get the job done.

Next, show your genuine interest in the company and the role by highlighting how your job skills and dedication align with its needs. Mention your knack for efficient office management and your commitment to keeping your work as effective as possible. 

Let’s take a look at what not to do. This example doesn’t convey why the candidate is the right fit or what they bring to the table, leaving the employer without much reason to keep reading.

I saw that you were looking for a secretary. I want to apply for the job and that is why I am emailing you.

Now check out this next example. It may seem pretty full-on, but that’s exactly what you need. There’s no doubt that this person wants that job and has done the research necessary to land it.

Passionate!

A profound respect for the academic world merged with a compelling mastery of administrative skills like Microsoft Office Suite, transcription, database management, and more, kindles my unwavering motivation to contribute to a more enriched academic experience at Colorado College. The opportunity to employ my keen eye for details and software proficiency in the pursuit of overcoming administrative challenges at a prestigious institution like yours is one I approach with avid interest and anticipation.

How to impress with the body paragraphs

The body paragraphs of your cover letter serve to build upon the compelling opening you’ve crafted. In these two or three paragraphs, you should delve into your professional journey, highlighting your most significant accomplishments.

Discuss achievements like efficiently managing office communications, scheduling, and record-keeping. Share success stories of how you flawlessly organized appointments, maintained impeccable records, and ensured the precision of data and documentation. 

Back up these achievements with quantifiable metrics, such as the number of appointments scheduled daily or how your efficient record-keeping improved data retrieval times and reduced patient or client wait times.

By addressing specific job skills and work experiences requested in the listing, you show that you’re a perfect fit for the role, making your application all the more captivating and convincing.

Show off your impact!

At Dickson Wright, I harnessed my enthusiasm for legal document preparation to create transformative changes. Leveraging an advanced document template system helped streamline the processes by a remarkable 13%.

Closing off with style

The closing paragraph is your last opportunity to reaffirm your alignment with the company’s values and express your enthusiasm for the role. One nifty tactic is to mention something specific from the company’s website or the job description to show you’ve done your research.

Reiterate why you’re the perfect fit for the role by highlighting your relevant qualifications and experience. Mention how you aim to contribute, such as using your extensive experience in maintaining organized office systems to achieve perfect operational efficiency.

Conclude the letter by expressing gratitude, and then sign off respectfully with a simple, “Sincerely, [Your Name].”

Here’s one thing you should never do—it’s not appropriate to mention potential scheduling conflicts in a cover letter, as it detracts from the professionalism and focus of the application.

Don’t do this!

I’m looking forward to working with you. Keep in mind that I can’t work later than 4 pm for personal reasons.

Focus, instead, on selling your passion and skills. Even if you have things to negotiate later, focus on impressing recruiters with a closer like the one below.

A sure success!

Nestled within these thrilling experiences lies my keen potential to invigorate Colorado College with my administrative prowess. I look forward to further dialogue about how my fusion of passion and skills can foster efficient and effective practices within your esteemed institution. Thank you for your valuable time and consideration.

Tailor your tone to match the company’s culture and the job description . If the company is known for its formal atmosphere, maintain a professional tone. If it has a more relaxed culture, you can adopt a slightly informal tone while remaining respectful. Make sure to keep your cover letter free from typos and errors, as a secretary is often expected to edit and write various documents.

You might want to include references from your past workplace, proving your ability to run a successful office. However, if the job description doesn’t require it, it shouldn’t be necessary.

Yes, it’s a good idea to mention any relevant software or technology skills , especially if the job listing specifies certain tools. Highlight your proficiency in applications such as Microsoft Office, Google Workspace, or any industry-specific software that might be relevant to the secretary role.

Retail cover letter examples

There are lots of exciting opportunities in the retail industry, but there are also lots of applicants, so you need to make sure your cover letter makes an impression.

After all, you don’t want the recruiter looking elsewhere for better candidates.

So, to help you make the most of every word, we’ve created this detailed writing guide. We’ve also put together some retail cover letter examples to shape your own.

CV templates 

Retail cover letter example 1

Retail cover letter example 2

Retail cover letter example 3

The example cover letters here should give you a good general idea on how your Retail cover letter should be formatted and written.

The rest of this guide gives more specific guidance on how to create your own cover letter in this format, and even includes some templates you can copy and paste.

How to write a Retail cover letter

A simple step-by-step guide to writing your very own winning cover letter.

Write your cover letter in the body of an email/message

You should write your cover letter in the body of the email (or messaging system if sending via a job board) and never attach it as a document.

The reason for this?

You want your cover letter to start connecting with the recruiter from the moment they open your application.

If they have to open a document to read it, it will slow things down and they may not even bother to open it.

Start with a friendly greeting

To start building rapport with the recruiter or hiring manager right away, lead with a friendly greeting.

Try to strike a balance between professional and personable.

Go with something like…

• Hi [insert recruiter name]
• Hi [insert department/team name]

Stay away from old-fashioned greetings like “Dear sir/madam ” unless applying to very formal companies – they can come across as cold and robotic.

How to find the contact’s name?

Addressing the recruitment contact by name is an excellent way to start building a strong relationship. If it is not listed in the job advert, try to uncover it via these methods.

• Check out the company website and look at their  About page. If you see a hiring manager, HR person or internal recruiter, use their name. You could also try to figure out who would be your manager in the role and use their name.
• Head to LinkedIn , search for the company and scan through the list of employees. Most professionals are on LinkedIn these days, so this is a good bet.

Identify the role you are applying for

Once you have opened the cover letter with a warm greeting, you need to explain which role you are interested in.

Sometimes a recruitment consultant could be managing over 10 vacancies, so it’s crucial to pinpoint exactly which one you are interested in.

Highlight the department/area if possible and look for any reference numbers you can quote.

These are some examples you can add..

• I am interested in applying for the role of *Retail position* with your company.
• I would like to apply for the role of Sales assistant (Ref: 40f57393)
• I would like to express my interest in the customer service vacancy within your retail department
• I saw your advert for an IT project manager on Reed and would like to apply for the role.

See also: CV examples – how to write a CV – CV profiles

Highlight your suitability

The sole objective of your cover letter is to motivate recruiters into to opening your CV. And you achieve this by quickly explaining your suitability to the roles you are applying for.

Take a look at the job descriptions you are applying to, and make note of the most important skills and qualifications being asked for.

Then, when crafting your cover letter, make your suitability the central focus.

Explain why you are the best qualified candidate, and why you are so well suited to carry out the job.

This will give recruiters all the encouragement they need to open your CV and consider you for the job.

Keep it short and sharp

It is best to keep your cover letter brief if you want to ensure you hold the attention of busy recruiters and hiring managers. A lengthy cover letter will probably not get read in full, so keep yours to around 3-6 sentences and save the real detail for your CV.

Remember the purpose of your cover letter is to quickly get recruiters to notice you and encourage them to open your CV, so it only needs to include the highlights of your experience.

Sign off professionally

To round of your cover letter, add a professional signature to the bottom, giving recruiters your vital contact information.

This not only gives various means of contacting you, it also looks really professional and shows that you know how to communicate in the workplace.

Include the following points;

• A friendly sign off – e.g. “Warm regards”
• Your full name
• Phone number (one you can answer quickly)
• Email address
• Profession title
• Professional social network – e.g. LinkedIn

Here is an example signature;

Warm regards,

Gerald Baker Senior Accountant 07887500404 [email protected] LinkedIn

Quick tip : To save yourself from having to write your signature every time you send a job application email, you can save it within your email drafts, or on a separate document that you could copy in.

What to include in your Retail cover letter

Your Retail cover letter will be unique to your situation, but there are certain content guidelines you should stick to for best results.

To attract and entice recruiters, stick with the following key subjects in your cover letter – adapting them to fit your profession and target jobs.

• Your professional experience – Employers will be keen to know if your experience is suitable for the job you are applying to, so provide a good summary of it in your cover letter.
• Your qualifications and education – Highlight your most relevant and high-level of qualification, especially if they are essential to the job.
• The positive impact you have made – Employers love to hear about the benefits you can bring to them, so shout about anything impressive you have done, such as saving money or improving processes.
• Your reasons for leaving – Use a few words of your cover letter to explain why you are leaving your current job and ensure you avoid any negative reasons.
• Your availability – Let recruiters know when you can start a new job . Are you immediately available, or do you have a month notice period?

Retail cover letter templates

Copy and paste these Retail cover letter templates to get a head start on your own.

Hi Marshall Prior,

Hope you’re well.

I am writing to express my strong interest in the Store Manager position at your store. With 18+ years of retail experience, including 10 years in management roles, I have a proven track record of driving store performance and delivering exceptional customer service.

In my current role as an Assistant Store Manager at TK Maxx, I have consistently optimized revenue, achieved sales targets, and implemented successful store strategies. Notably, my initiatives have led to a remarkable 15% sales increase and a significant 50% reduction in staff turnover during my 5 years with the company. I possess strong leadership abilities, conducting appraisals, resolving issues, and providing exceptional customer service. With a CIPD Level 4 certificate in People Management, I have valuable skills in staff recruitment, training, and performance management.

I would welcome the opportunity to meet you with at your earliest convenience to further discuss how my skill and experience could add value to your department.

Kind regards,

Jane Stevens

Dear Martha,

I am writing to apply for the Shift Supervisor position at Sainsbury’s. With over three years of experience as a Shop Assistant, I possess the skills and dedication needed for the role.

As a Shop Assistant at Tesco, I successfully managed point-of-sale systems, processed transactions, and contributed to a 30% decrease in inventory discrepancies. I achieved a 97% customer satisfaction rate and received 10 personal Google reviews, reflecting my commitment to exceptional service.

Additionally, my experience as a Sales Assistant at Home Bargains allowed me to exceed sales targets by 15% through effective communication and promotion of sales promotions.

I would appreciate the opportunity to discuss how my experience aligns with your objectives. I am available for interview from next week.

Sam Blackwell

I hope this email finds you well. I am writing to apply for the Shop Assistant position at Topshop on Oxford Street. With a versatile skill set and a strong commitment to providing exceptional customer service, I am confident in my ability to contribute to the success of your team.

As a diligent sixth form student, I have honed my time management skills and effectively balanced academic responsibilities with work commitments. Throughout my experience as a Shop Assistant at Sophie’s Boutique in Bethnal Green, I have consistently served up to 50 customers per shift, offering personalised product recommendations and ensuring their satisfaction. Additionally, I have taken the initiative to implement an improved display system in the womenswear section, resulting in enhanced product visibility and a remarkable 40% reduction in accidental overordering of stock. This attention to detail and proactive problem-solving approach has earned me positive feedback from 40 named customers in the last six months of 2022 alone.

Thank you for considering my application. I look forward to the possibility of joining your team I am available for interview at your earliest convenience.

Stanley Smith

Writing an impressive cover letter is a crucial step in landing a job in Retail, so taking the time to perfect it is well worth while.

By following the tips and examples above you will be able to create an eye-catching cover letter that will wow recruiters and ensure your CV gets read – leading to more job interviews for you.

Good luck with your job search!

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Storekeeper Cover Letter Example

Writing a cover letter can be an important step in applying for a job as a storekeeper. It can be a great way to set yourself apart from other applicants and showcase your qualifications in a concise and effective manner. This guide will provide you with a step-by-step process to help you write an informative and effective storekeeper cover letter. Additionally, it will provide an example of an ideal storekeeper cover letter to use as a reference. With this guide, you can create a compelling cover letter that will help you stand out from the competition.

If you didn’t find what you were looking for, be sure to check out our complete library of cover letter examples .

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Storekeeper Cover Letter Sample

Dear [Hiring Manager],

I am writing to apply for the Storekeeper position that was recently advertised on [Job Platform]. I am confident that my experience, skills and qualifications make me an ideal candidate.

I have five years of experience in storekeeping, with three years spent in a retail setting. I possess strong organizational and communication skills and am familiar with inventory systems, stocktaking processes and stock replenishment. I am also flexible, able to work long hours and handle multiple tasks efficiently.

I am confident that I can quickly learn, understand and apply the procedures and processes of your store. I am accustomed to responding promptly to customer inquiries and am able to ensure consistency in product quality, pricing and customer service.

I look forward to meeting you and discussing my candidacy in greater detail. In the meantime, please do not hesitate to contact me should you require any additional information. I am confident that I can make a valuable contribution to your organization.

Thank you for your time and consideration.

[Your Name]

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What should a Storekeeper cover letter include?

A storekeeper cover letter should include a brief introduction of yourself and your qualifications, an explanation of why you are interested in this particular role, an overview of your relevant experience, and a closing statement expressing your enthusiasm for the position.

In the introduction, you should provide an overview of your qualifications, such as relevant education, certifications or licenses, and relevant skills. Emphasize that you are competent and reliable, and have the ability to take on a wide variety of responsibilities.

In the body of the letter, provide an overview of your experience that matches the job description. Explain the tasks you performed in your previous storekeeper positions, and any accomplishments that are relevant to the role. Be sure to highlight any awards, honors, or accomplishments you have achieved.

In the closing statement, express your enthusiasm for the role and explain why you are uniquely qualified for the position. Mention any additional skills, such as customer service experience, computer literacy, or interpersonal communication, that may set you apart from other candidates.

By including this information in your cover letter, you can demonstrate that you are the ideal candidate for the storekeeper job.

Storekeeper Cover Letter Writing Tips

Writing a great storekeeper cover letter is an important step in your job search journey. When writing a cover letter, be sure to reference the requirements listed in the job description. In your letter, reference your most relevant or exceptional qualifications to help employers see why you’re a great fit for the role.

Here are some tips to help you write an effective storekeeper cover letter:

• Research the employer: Before writing your cover letter, research the company and gain some insight into the type of storekeeper they are looking for. This will help you to tailor the content of your letter and make it more specific to the employer’s needs.
• Highlight your skills: Go through the job description and highlight the skills that you possess that make you an ideal candidate for the position. Be sure to include these skills in your letter and explain why you are the right fit for the job.
• Show personality: A well- written cover letter can help you stand out among other candidates. Don’t be afraid to show a bit of your personality in the letter. This will help the employer to get a better idea of who you are and what you can bring to the position.
• Keep it concise: When it comes to cover letters, less is more. Keep your letter concise and to the point. Aim for one page or less and be sure to get to the point quickly.
• Proofread: Once you’ve finished writing your cover letter, make sure to proofread it for any typos or grammatical errors. This will help to make sure that your letter is free of any mistakes and will make a good impression on the employer.

Following these tips can help you to write a compelling and effective storekeeper cover letter. Be sure to include any relevant skills and experience that make you the ideal candidate for the job. Good luck!

Common mistakes to avoid when writing Storekeeper Cover letter

Writing a cover letter for a storekeeper position can be a daunting task, especially if you are a first- time job applicant. In order to stand out from the competition, it’s important to be aware of common mistakes to avoid when writing a cover letter. Here are some common mistakes to watch out for:

• Not customizing the cover letter: Your cover letter should be tailored to the specific role and company you are applying for. Generic cover letters are often overlooked, so make sure to highlight your skills and qualifications that are relevant to the job.
• Using a generic greeting: Avoid addressing your cover letter to “To whom it may concern” or “Dear sir or madam”. Instead, take the time to research the hiring manager or the contact person in the job posting, and address them directly.
• Being too brief: It is important to tailor your cover letter to the specific job you are applying for, but make sure you provide enough information to prove that you are a good fit for the job.
• Not proofreading: Before submitting a cover letter, make sure you check for any mistakes or typos. Even small errors can make you look unprofessional, so don’t forget to proofread.
• Focusing too much on yourself: While it’s important to showcase your skills and experience, your cover letter should also demonstrate your interest in the employer and why you are the perfect fit for the job.

By avoiding these common mistakes, you can be sure to make the most of the opportunity to impress the hiring manager. With the right approach, you can be sure to stand out from the competition and land your dream job as a storekeeper.

Key takeaways

Writing a cover letter for the position of storekeeper can be an intimidating task. Here are some key takeaways to help you craft an impressive cover letter.

• Highlight your relevant experience: When applying for a storekeeper position, it’s important to emphasize your relevant experience. Showcase any skills you’ve gained from working in a similar position, as well as any special training or certifications you may have.
• Use industry keywords: When writing your storekeeper cover letter, be sure to include industry- specific keywords and phrases. This will help show employers that you understand the job requirements and are knowledgeable about the industry.
• Showcase your organizational skills: As a storekeeper, you will be expected to be organized and efficient. Make sure you mention any relevant organizational skills you possess in your cover letter.
• Demonstrate your attention to detail: Storekeeping requires attention to detail, so make sure to highlight any experience you have with this in your cover letter.
• Prove your reliability: Employers will be looking for someone who is reliable and dependable. Include examples of how you have been a reliable employee in the past.
• Mention any additional skills: If you have any additional skills such as customer service experience or computer skills, make sure to mention them in your cover letter.

By following these key takeaways, you will be well on your way to writing an impressive storekeeper cover letter. Be sure to tailor your cover letter to the job you are applying for and highlight your relevant skills and experience. Good luck!

Frequently Asked Questions

1. how do i write a cover letter for an storekeeper job with no experience.

Writing a cover letter for a Storekeeper job without experience can be intimidating, especially if you don’t have any related skills or qualifications. However, it’s possible to craft a compelling letter that will demonstrate your enthusiasm, motivation and potential.

Start your cover letter by introducing yourself and explaining why you are interested in the position. Use specific examples to illustrate your capabilities, such as your organizational skills and ability to multi- task. Draw attention to your ability to learn quickly, and mention any other relevant skills you may have, such as your knowledge of stockroom organization, inventory control systems and computer skills.

Finally, make sure to thank the employer for their time and consideration.

2. How do I write a cover letter for an Storekeeper job experience?

When writing a cover letter for a Storekeeper job with experience, you should focus on the specific qualifications and accomplishments that make you stand out from other applicants. Demonstrate your knowledge of the company, as well as your passion for the Storekeeper role. Explain how your experience has prepared you for the position and how your skills and qualifications make you an ideal candidate.

Highlight any awards or recognition you have received, as well as any additional certifications or education you have obtained, such as an inventory control systems certification. Finally, express your appreciation for their time and consideration, and close with your contact information.

3. How can I highlight my accomplishments in Storekeeper cover letter?

When highlighting your accomplishments in a Storekeeper cover letter, you should focus on the significant successes and tasks you have achieved in the past. For example, you could mention any specific achievements, such as how you successfully organized the stockroom, how you implemented an efficient inventory control system, or how you were able to increase efficiency by streamlining processes.

In addition to this, be sure to check out our cover letter templates , cover letter formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

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Health Care

Troops may face inflated drug costs under tricare, lawmakers say.

A bipartisan group of 24 congressional lawmakers is questioning whether the Pentagon’s pharmacy contract may be driving up drug costs and limiting access to medication for Tricare beneficiaries, while overcharging independent pharmacies and taxpayers.

The lawmakers are concerned that the Defense Health Agency has decided to retain Express Scripts as the sole pharmacy benefit manager for Tricare , the military insurance system serving 9.6 million troops, retirees and their families.

Military pharmacies resume regular operations after cyberattack

Military pharmacies no longer have to manually process prescriptions following a february cyberattack that disrupted pharmacy operations around the world..

In a letter sent Wednesday to Assistant Secretary of Defense for Health Affairs Lester Martinez-Lopez and DHA director Army Lt. Gen. Telita Crosland, the lawmakers questioned whether Express Scripts may be using anticompetitive tactics to overcharge Tricare.

Express Scripts is the second-largest pharmacy benefit manager in the country. PBMs act as middlemen for pharmacies, drug companies and insurers and play a key role in negotiating drug prices between the various players, as well as helping to decide which medicines an insurer will cover.

Critics argue PBMs’ often secretive work has forced scores of Americans to overspend on medication or kept them from being able to access the medicine they need. PBM proponents argue they ultimately drive down costs in the medical system and ensure the prescription drug enterprise runs smoothly.

The letter, led by Sen. Elizabeth Warren, D-Mass., Sen. Mike Rounds, R-S.D., Sen. Peter Welch, D-Vt., and Rep. Buddy Carter, R-Ga., demands answers by July 2 from defense officials on how they monitor the Express Scripts contract, how robust the pharmacy network is, and whether DHA tracks Express Scripts’ denials for expensive specialty drugs requested by Tricare beneficiaries. Twenty additional members of Congress signed onto the letter.

At issue is the narrow set of companies through which troops and their families receive medicine under Tricare health plans.

Tricare members can obtain prescription drugs through two entities: Express Scripts, which handles nonspecialty medication, or Accredo, which handles specialty drugs for conditions like cancer and multiple sclerosis. Accredo has served as Tricare’s primary in-network specialty pharmacy since the beginning of 2023, though patients can buy specialty drugs through other pharmacies as well.

Both companies are Cigna subsidiaries. Lawmakers worry the arrangement makes Tricare customers vulnerable to higher drug prices, and may ultimately drive up the cost to taxpayers who cover government-provided health insurance.

“Because Cigna also owns Accredo, it can effectively keep much of its business in-house, using its [pharmacy benefit manager Express Scripts] to steer patients to its own pharmacy while disadvantaging competitors,” the lawmakers wrote.

Lawmakers want to know whether DHA has compared the prices Express Scripts charges for specialty drugs through Accredo versus what it charges for the same drugs at independent pharmacies. They also ask how much Express Scripts charges for each of the 10 most frequently prescribed products purchased through Accredo, and how much it charges for the same prescriptions when they are purchased through independent pharmacies.

In a statement provided to Military Times, Express Scripts officials said Tricare beneficiaries aren’t required to fill the majority of specialty prescriptions through Accredo, “though many choose to because of the highly personalized support they receive from their pharmacists, nurses, clinicians, dietitians and social workers.”

Company officials said they provide Tricare beneficiaries “with high quality, affordable health care while achieving billions of dollars in savings for the government and taxpayers. Tricare beneficiaries have access to the full range of generic, brand, and specialty medications on the market today through our robust network of chain, independent, military, specialty and home delivery pharmacies.”

Tricare members have fewer independent and retail pharmacies to rely on than they did a few years ago. In 2022, 15,000 pharmacies left the Tricare network while refusing to accept the contract’s terms for reimbursement from Express Scripts. After public pressure, Express Scripts reopened its network, but fewer than 5,000 pharmacies rejoined .

“This exodus of independent and retail pharmacies can be catastrophic for Tricare beneficiaries, especially for those with complex medical conditions who are ill-served by mail-order pharmacies,” the lawmakers wrote.

There are currently more than 42,000 pharmacies, including nearly 12,000 independent pharmacies in the Tricare network. Ninety-eight percent of beneficiaries have a Tricare retail pharmacy within a 15-minute drive.

Lawmakers ask how the Defense Health Agency verifies that Express Scripts obeys patient access requirements, including that at least one in-network pharmacy is located within a 15-minute drive of 90% of Tricare beneficiaries.

They noted that the Defense Health Agency can revise the terms of the contract or leave the exclusive agreement with Express Scripts each year until the contract ends in December 2029.

A DHA spokesperson on Friday declined to comment on the letter: “It isn’t appropriate for us to comment on questions until we have responded formally to the members of Congress.”

The agency has previously told Military Times that the contract allows Express Scripts to use its own discretion in contracting with pharmacies to establish a competitively priced network that meets contract access standards, directly passing savings to the government.

Karen has covered military families, quality of life and consumer issues for Military Times for more than 30 years, and is co-author of a chapter on media coverage of military families in the book "A Battle Plan for Supporting Military Families." She previously worked for newspapers in Guam, Norfolk, Jacksonville, Fla., and Athens, Ga.

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