How to Fix a Windows Blue Screen of Death (BSOD)

Find out why you got a BSOD and how to stop it.

Windows BSOD

It makes you want to tear your hair out. You’re in the middle of working on a project, reaching a major milestone in a game or maybe just booting up your Windows 101 or Windows 10 PC and, just like that, the entire OS crashes and presents you with a Blue Screen of Death, usually for no immediately apparent reason. 

In Windows-speak, the term “Blue Screen of Death” is usually abbreviated as BSOD. It describes an error of some kind that hits the operating system hard enough that it’s forced to quit. Microsoft itself labels such errors with  “stopcodes.” Thus these errors may also be generically named “stop errors.”  Here’s an example that shows what a BSOD sometimes looks like:

Windows BSOD

Understanding the BSOD Screen

The screen starts with an old-fashioned unhappy face emoticon “ :( “ (a colon, followed by an open parenthesis). Next, you see a brief explanation that “Your PC ran into a problem and needs to restart.” Windows writes one or more log files when a stop error occurs, so you see language about “collecting some error info” and a counter that keeps track while it’s writing that data (shows as “25% complete) above. 

Microsoft provides a scannable QR code in modern BSODs (lower left) that you can scan with a smartphone and look up that way. The message also provides a lookup URL for stopcodes , where you can enter a numeric stopcode (and where you’ll see most common stopcodes, including the one shown above). The most common stop codes include: 

  • CRITICAL_PROCESS_DIED
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • IRQL_NOT_LESS_OR_EQUAL
  • VIDEO_TDR_TIMEOUT_DETECTED
  • PAGE_FAULT_IN_NONPAGED_AREA
  • SYSTEM_SERVICE_EXCEPTION
  • DPC_WATCHDOG_VIOLATION

You can also download the Microsoft Error Lookup Tool (current version: Err_6.4.5.exe) to look up numeric error codes at a command prompt or in PowerShell, if you prefer. 

BSODs Aren’t Always Blue in Windows

Before Windows 8 came along in October 2012, BSODs always appeared on dark blue screens. These were chock-full of text and instructions (see below). With Windows 8, Microsoft switched to a kinder, gentler format shown in the preceding screencap. 

The company also whittled down the information that appears on screen. In fact, the background color in Windows 11 or 10 is sometimes black, green or even red. Here’s an example of an old-fashioned, pre-Windows-8 BSOD to put this information into historical context: 

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Windows BSOD

Making Sense of BSOD Data

Though nobody wants to see a BSOD on a Windows PC, they do occur from time to time. In the vast majority of cases, the PC will restart itself automatically after an error log, called a crash dump or  a dump file (extension .dmp) is created. By default, Windows 10 stores dump files in one of two locations. 

You can manage crash dumps through Advanced System Settings in Windows 11 or 10 (type “Advanced System Settings” into the search box, then click “Settings” in the Startup and Recovery pane). You can also choose to toggle “Automatic restart” to off here, if you would prefer that any future BSODs stay on the screen until you get a chance to see them and write down (or take pic of) any relevant data.

Windows 11 Startup and Recovery options in control panel

If you select “Small memory dump” as the option for saving crash dumps, such files show up as Minidump.dmp files. For all other selections, the crash dump is named Memory.dmp. Crash dumps get written to the %SystemRoot% folder, which usually expands to C:\Windows. By design, small memory dump files are limited to 256KB in size. Other memory dumps will vary in size up to the size of memory on the PC where the dump is collected. Thus, on a PC with 16GB of RAM, a Complete memory dump file will always be 16GB in size (and other dump files, except for the small memory dumps, can be as large as 16GB, but will often be smaller). 

Examining a crash dump file can be helpful when troubleshooting related causes. For more details, see our story on how to use a minidump file to fix your Windows BSOD . That said, many users simply search on the stopcode and/or the numeric error code when seeking remediation advice. (Note that Microsoft calls that numeric code a “bug check code” or “bug check string.”

What To Do When Troubleshooting a BSOD

The immediate tendency following a BSOD is to get right into fix-it mode, start looking things up, and attempting repairs. Not so fast! Microsoft explains the entire troubleshooting process in its “ Troubleshoot blue screen errors ” tutorial. While you can – and probably should – read the Microsoft advice in its entirety, here’s a summary of key recommendations: 

  • Shut down the Windows PC that experienced the BSOD
  • Disconnect all USB-attached devices except for mouse and keyboard (or wireless dongles).
  • Reboot your system into safe mode from the Windows Recovery Environment (WinRE)
  • If you recently installed new software, uninstall that software .
  • If you recently installed a new device driver (or your BSOD info points to a driver or device), uninstall or roll back that driver (if you don’t really need the device you can disable it temporarily instead)
  • Restart the PC , and see if the BSOD recurs. If not, you’ve probably isolated the cause and can start researching some kind of fix.

If the BSOD recurs despite the items taken out of the picture by removing, disabling or uninstalling them, whatever’s still left in the picture remains problematic. At this point you want to reboot into safe mode once again, and open an administrative command prompt or PowerShell session. From the command line, enter these commands, one at a time: 

  • DISM /Online /Cleanup-image /Restorehealth
  • SFC /scannow

The first of these two commands finds and replaces any damaged operating system components in the side-by-side filestore (aka WinSxS). The second of these commands runs the System File Checker (SFC) and will repair any damaged files it finds. 

Note that if SFC finds and fixes anything, you should run the command until it comes back with a clean bill of health (in some cases, I’ve had to run it two or three times before it came back clean). Note further that running either or both of these commands can take some time to complete, especially if one or both find items in need of fixing. Here’s what you want to see after your final SFC run:

Windows BSOD

Try NirSoft’s BlueScreenView Tool

There’s a complete BSOD handling infrastructure available from Microsoft, built around a tool called the Windows Debugger (aka WinDBG). You can download it as part of Microsoft’s free Windows Developer Kit if you really want to dig into the gory details. There are a lot of details to learn about, and minutiae to address, if you want to put this tool to work on crash dumps. For non-IT professionals or non-developers, I recommend Nir Sofer’s excellent BlueScreenView utility instead. It’s set up to automatically load the symbol tables it needs to resolve error codes, and it knows where to find crash dumps in need of analysis. It also presents crash dump data in a highly-readable form.

As an illustration, I forced one of my test laptops (a Lenovo ThinkPad X390 Yoga) to blue screen at an administrative command line. There, I entered the string taskkill /im svchost.exe /f. Warning: typing this string into an administrative command prompt or PowerShell session will crash the PC immediately. That’s because it kills a key program named svchost.exe (Service Host) that supports DLLs in the Windows runtime environment. Because most (if not all) Windows programs use one or more DLLs this basically makes Windows inoperable. Thus, it causes an immediate BSOD with the CRITICAL_PROCESS_DIED stopcode (shown in the lead-in graphic for this very story).

When I fired up BlueScreenView on that PC, it found the Memory.dmp file that this BSOD created during its post-crash cleanup phase. Here’s what the application looks like:

Windows BSOD

The top pane of the window shows all the crash dumps it finds on the target PC. Because there’s only one in this case, I shrunk it down to show as many details from the bottom pane as possible. Even so, the data in the top pane is important, with information in certain columns of special interest. Column 1 shows the name of the dump file. Column 3 shows the stopcode, which it labels “Bug Check String.” Column 3 shows the associated hexadecimal error code, 0x000000ef, which it labels “Bug Check Code.”

For most genuine BSODs (remember, I forced this one to happen) the stopcode and the error code will often help affected users zero in on causes and potential cures for their woes. In my experience, at least 90% of BSODs become fixable simply based on this information. That’s because it will often be solved by disconnecting, disabling, or uninstalling related devices, drivers , applications, or updates – just as Microsoft recommends, and I summarized in the previous section.

What About that Other Problematic 10% of BSODs? 

Some BSODs won’t be amenable to quick and easy fixes. When they come up, as they sometimes will, it’s time to ask for help in getting things figured out. I can recommend two terrific sources of troubleshooting assistance available online, each with its own dedicated user forum specifically focused on solving BSOD issues. Likewise, each one stipulates certain requirements on users seeking BSOD help.

Source number one comes from TenForums.com (key disclosures: I am a VIP member of this community; I contribute input and suggestions to its members daily). The TenForums venue is in its BSOD Crashes and Debugging forum. Posting instructions are explicitly provided, along with a collection of BSOD tutorials, including those on WinDBG Basics ,and  how to Install and Configure WinDBG for BSOD Analysis , Run BSOD Error Troubleshooter in Windows 10 , and Enable or Disable BSOD Automatic Restart in Windows 10 .

Source number two comes from British PC security and troubleshooting site BleepingComputer.com. They operate a user forum named Windows Crashes and Blue Screen of Death (BSOD) Help and Support. There, you’ll find pinned threads for the following topics (all of which are worth reading through):

  • Sysnative Blue Screen of Death (BSOD) Academy : A series of detailed questions readers should answer to ask the experts at Sysnative for help with BSOD issues. 
  • BSOD Posting instructions : what information users should gather (based on downloading and running a Sysnative app) to obtain necessary dump files and content.
  • BSODs but no Dump Files : instructions on how to configure a Windows PC to produce dump files whenever a BSOD occurs. Essential to know because diagnosis without dumps is nearly impossible.

Thus, you’ll have to read up a bit, download some tools, run some scripts and/or collect some logs that you’ll submit to make a semi-formal request for BSOD help. This will take one or more hours and force you to do some homework before such help becomes available. It may also involve numerous back-and-forth communications, where you’re asked to run additional diagnostic tools and collect additional logs and data to shed more light on your situation. Trust me: these guys know what they’re doing. I’ve seen only a handful of issues where users did everything asked of them where the BSOD experts couldn’t help them get things fixed.

Ultimately, where there’s enough will to get a Windows BSOD fixed, there’s a way to make that happen. Keep at it, and you’ll learn this for yourself.

Ed Tittel

Ed Tittel is a long-time IT writer, researcher and consultant, and occasional contributor to Tom’s Hardware. A Windows Insider MVP since 2018, he likes to cover OS-related driver, troubleshooting, and security topics.

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  • Metal Messiah. Nice informative article ! Reply
  • ginthegit I keep getting a BSOD saying the IRQL_NOT_LESS_OR_EQUAL None of the material I searched could explain its frequenct occurance. It never happened in Win8, so I gathered it was a Kernel based problem with allocating the IRQ to system. It was more of a trial and error thing, but figured out it was a Switchable Graphics problem. I though it was the Discrete problem, but turns out it was the Intel one. So once setting the Graphics to AMD for most my apps, I no longer get it. I was blaming the AMD for a long time, but Intel was the Offender with its graphics. But no thanks to Intel and Microsoft for both being useless in telling me where abouts the problem lied. I had to figure it out after 3 months of Tweaking and testing. My Linux partition never had a problem. Reply
  • Jake Hall Never in my entire career have I seen an SFC scan fix a thing Reply
  • nitrium All problems can be trivially fixed by purchasing a new PSU. Everyone at Tom's Hardware Forums knows this. Reply
  • InvalidError I think the only times I have ever had blue screens on my nearly nine years old 3470 are from running the system without rebooting after updating display drivers: update drivers, continue running the system for a few days, crash, then runs fine for months on end until I reboot for Windows updates or update drivers and get the next one-time driver-related crash. That said, I haven't even seen the driver update crash in about two years, Nvidia must have fixed whatever code nugget was causing it. Reply
  • BillyBuerger One of our users had a laptop that was getting BSODs recently. Rand a memory test and it reported a LOT of errors. This is on an "ultrabook" with soldered memory. Goodbye laptop just over one month past it's warranty. Reply
BillyBuerger said: One of our users had a laptop that was getting BSODs recently. Rand a memory test and it reported a LOT of errors. This is on an "ultrabook" with soldered memory. Goodbye laptop just over one month past it's warranty.
nitrium said: All problems can be trivially fixed by purchasing a new PSU. Everyone at Tom's Hardware Forums knows this.
Some BSODs won’t be amenable to quick and easy fixes. When they come up, as they sometimes will, it’s time to ask for help in getting things figured out. I can recommend two terrific sources of troubleshooting assistance available online, each with its own dedicated user forum specifically focused on solving BSOD issues. Likewise, each one stipulates certain requirements on users seeking BSOD help. Source number one comes from TenForums.com (key disclosures: I am a VIP member of this community; I contribute input and suggestions to its members daily). The TenForums venue is in its BSOD Crashes and Debugging forum. Posting instructions are explicitly provided, along with a collection of BSOD tutorials, including those on WinDBG Basics,and how to Install and Configure WinDBG for BSOD Analysis, Run BSOD Error Troubleshooter in Windows 10, and Enable or Disable BSOD Automatic Restart in Windows 10. Source number two comes from British PC security and troubleshooting site BleepingComputer.com. They operate a user forum named Windows Crashes and Blue Screen of Death (BSOD) Help and Support. There, you’ll find pinned threads for the following topics (all of which are worth reading through)
  • View All 23 Comments

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How to Fix the Blue Screen of Death on Windows

Last Updated: September 23, 2022 Tested

Using General Fixes

Fixing the "critical process died" error, fixing a registry error, restarting in safe mode, cleaning setup files, updating windows, deleting recently added apps, updating drivers, restoring a previous version of windows, resetting windows.

This article was co-authored by wikiHow staff writer, Jack Lloyd . Jack Lloyd is a Technology Writer and Editor for wikiHow. He has over two years of experience writing and editing technology-related articles. He is technology enthusiast and an English teacher. The wikiHow Tech Team also followed the article's instructions and verified that they work. This article has been viewed 1,857,829 times. Learn more...

This wikiHow teaches you how to fix the Blue Screen of Death (BSoD, Black screen in Windows 11) on a Windows computer. The BSoD is typically a result of improperly installed software, hardware, or settings, meaning that it is usually fixable. In some cases, though, the BSoD appears due to a corrupt operating system or hardware inside of the computer, meaning that you'll either need to reinstall your operating system or take your computer into a tech department to have it fixed.

Step 1 Consider your recent actions on the computer.

  • Click Update & Security .
  • Click the Troubleshoot tab.
  • Click Blue Screen .
  • Click Run the troubleshooter .
  • Review the resulting solutions and follow any on-screen instructions.

Step 4 Remove any unnecessary hardware.

  • You can typically keep your mouse and keyboard plugged into your computer, especially if they came with the computer itself when it was brand-new.

Step 5 Wait for your computer to restart.

  • If the BSOD appears again while your computer is attempting to restart, check its error code. If the error code is 0x000000EF, you should immediately skip ahead to the next part . If not, try rebooting in Safe Mode .

Step 6 Run a virus...

  • If the virus scan comes up with any malicious software, remove it immediately.
  • If the virus scan sends software settings suggestions (e.g., battery life) to you during the scan, try implementing them. A flawed setting may cause the BSoD to appear.

Step 1 Understand what this error means.

  • This error can be trivial, but if you see it happen multiple times in a row or you're unable to start your computer without running into the BSoD, it indicates a more serious issue.

Step 2 Make sure you've encountered the correct error.

  • If you're unable to use your computer without receiving this error, you need to take your computer into a reputable repair service or shop—it may be that your hard drive or processor is failing, in which case there's nothing you can do from your end.

Step 4 Open Start icon.

  • Re-open Command Prompt in administrator mode.
  • Type in Dism /Online /Cleanup-Image /CheckHealth and press ↵ Enter .
  • Type in Dism /Online /Cleanup-Image /ScanHealth and press ↵ Enter .
  • Type in Dism /Online /Cleanup-Image /RestoreHealth and press ↵ Enter .
  • Wait for any processes to finish running, then restart your computer.

Step 11 Take your computer into a reputable repair shop.

  • If you would rather just restore a previous version of Windows, skip to the "Restoring a Previous Version of Windows" section .

Step 2 Click Troubleshoot.

  • The deletion process may take a few minutes, especially if you've never deleted your computer's temporary files.

Step 1 Open Start icon.

  • Windows may restart several times, and you may have to activate Safe Mode again before proceeding.

Step 1 Open Start icon.

  • You'll repeat this process for each recently installed app here.

Step 1 Open Start icon.

  • For example, if you recently installed a wireless keyboard for a laptop, you would select the wireless keyboard's name after double-clicking the Keyboards hardware category.

Step 6 Click the

  • If you're already at this screen because your computer attempted and failed to restart several times, skip this step.

Step 2 Click Troubleshoot.

  • You may need to log into your computer before proceeding.

Step 6 Click Next.

  • System restore points are usually created when you update or install a significant piece of software or hardware.
  • If you've never backed up your computer and you don't see a restore point here, try resetting Windows instead.

Step 8 Click Next.

  • If the Blue Screen of Death reappears, you may need to restore an earlier backup.

Step 1 Open Start icon.

  • Keep my files - Keeps your files and folders when resetting your PC.
  • Remove everything - Completely clears your hard drive. Make sure that you have a backup of your documents and files stored elsewhere (e.g., an external hard drive) if you choose this option.

Step 7 Click Next.

  • If you chose Remove everything in the last window, you'll first click either Just remove my files or Remove files and clean the drive before this step.

Step 8 Click Reset.

  • If you're still running into the BSOD at this point, it's time to take your computer into a professional repair service to have it checked.

Community Q&A

Community Answer

  • The Blue Screen of Death isn't as much of a death sentence as it used to be; more often than not, it's simply because your computer was on for too long or can't support a software update. Thanks Helpful 0 Not Helpful 0

how to solve blue screen of death problem

  • Some computers are too old to be upgraded (i.e. upgrading a 2008 computer to Windows 10). Updating such a computer can cause it to crash into the BSoD. Thanks Helpful 1 Not Helpful 1

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Update Windows

  • ↑ https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x51--registry-error
  • ↑ https://www.windowscentral.com/how-troubleshoot-blue-screen-errors-windows-10#troubleshoot_blue_screen_safemode

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How to fix the blue screen of death error in Windows 10

A guide to the various ways to fix a blue screen of death – Windows 10’s most infamous system error

Windows 10 blue screen of death

What is the blue screen of death?

Fixing the blue screen of death with desktop access, fix the blue screen of death without desktop access.

The blue screen of death is an error in Windows 10 that appears when the system hits an unexpected fault. In order to prevent damage to the operating system, all critical processes are halted and a blue error screen is displayed. Knowing how to fix the blue screen of death error is a useful skill to any Windows 10 user, as it will usually keep appearing unless the underlying problem is addressed.

Known for its blue splash screen, the infamous "blue screen of death" error halts all critical processes, including networks, platforms, and applications. Unfortunately, this can result in the loss of unsaved data.

When a fatal error has been detected by your Windows system, your display will turn blue and show a picture of a sad face emoji and a short message that reads: 

"Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you."

Windows 10 error message displayed on a monitor

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The message will also display a generic error code. Sadly, this will not be information on the cause of the problem, or what you can do to fix it, though the code itself will offer a surface-level understanding of the issue.

There are hundreds of stop error codes acknowledged by Microsoft. These range from harmless ' VIDEO_TDR_TIMEOUT_DETECTED ' to more pressing issues like ' CRITICAL_PROCESS_DIED '.

What are the most common blue screen error messages?

These are the most common error codes you will see when encountering a blue screen of death on Windows 10

  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • IRQL_NOT_LESS_OR_EQUAL
  • PAGE_FAULT_IN_NONPAGED_AREA
  • SYSTEM_SERVICE_EXCEPTION
  • BAD_SYSTEM_CONFIG_INFO

A screenshot of the Windows Blue Screen of Death error

In addition to the generic code, users may also encounter a hexadecimal format of the stop error. Those with a trained eye can use the code parameters to reveal extra details about the problem, which they can use to research a fix.

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For example, in the highlighted image above the Blue Screen of Death error is showing an error code: HAL_INITIALIZATION_FAILED . This error appears when there is an issue with the boot up process, usually indicating a driver conflict or hardware fault.

For non-IT professionals and basic users, though, the hexadecimal code can be hard to understand and will give little indication as to what has gone wrong or how to fix it.

What causes the blue screen of death?

Blue screen errors generally happen during an upgrade or after installing an app or updating a driver. However, it’s not uncommon to run into this error during general usage.

  • Insufficient space in system disk
  • Faulty device drivers
  • BIOS misconfiguration
  • Hard disk corruption
  • Unidentified bug of Windows 10
  • Outdated Windows operating system
  • Incorrect entries in the system's registry

In order to fix the Blue Screen of Death error on Windows 10, you need to determine whether you can access the desktop or if you’re locked out.

If you see a blue screen error and still have access to the desktop, the problem likely stems from a recently installed app, outdated driver, or Windows 10 update.

To fix the Blue Screen of Death error, you will want to do the following:

  • Check what Windows updates and drivers are installed
  • Update to new drivers if required
  • Remove any recently installed updates and drivers
  • Remove any problematic peripherals

How to check for the latest updates and drivers

A screenshot of the Windows Update menu in Windows 11 and Windows 10

  • Open the Start menu and click “Settings.”
  • Click “Update & Security.”
  • Click “Windows Update.”
  • Click “Check for updates.”
  • Follow all prompts to install the latest Window update if needed.

How to update the drivers on Windows 10

A screenshot of the Device Manager menu in Windows 11 and Windows 10

  • Type “Device Manager” into the Windows 10 search bar.
  • Click “Device Manager.”
  • Click the device category you suspect is causing the problem to expand it.
  • Right-click the suspected faulty device.
  • Click “Update driver.”
  • Click “Search automatically for updated driver software.”

If this doesn't fix the blue screen error, download and install a newer version of the driver from your device manufacturer's website.

Uninstall incompatible updates, drivers, and third-party apps

A screenshot of a menu in Windows 11 and Windows 10 showing recently installed Windows updates

For the following, we'll be using Windows 10's older Control Panel view to uninstall software, as we find it's easier to use when looking for installed updates:

  • Open the Control Panel.
  • Click “Uninstall a program” under the “Programs” headline.
  • Click “Installed updates” in the left pane.
  • Click the most recent update and click “Uninstall” above to delete the update.

Buggy drivers and Windows 10 updates can also cause the blue screen of death can. Uninstalling these bad updates will end the stop errors while also repairing potential malware vulnerabilities.

If the error appears after installing a specific driver, remove it using the following steps:

  • Type “Device Manager” in the Windows 10 search bar and click on “Device Manager.”
  • Click the malfunctioning device’s category to expand it.
  • Right-click the malfunctioning device and click “Uninstall device.” Alternatively, you can roll back to the previous driver by selecting the “Properties” after right-clicking on the device. In the Properties window, open the “Driver” tab, click on the “Roll Back Driver” button, and click “OK” to confirm.

If the blue screen of death appeared after installing an app, this is the likely culprit. Uninstall the offending app using the following steps:

  • Click the Start menu.
  • Click “Settings”.
  • Click “Apps”.
  • Find the conflicting app in the list and click it.
  • Click “Uninstall”.
  • Follow the on-screen instructions to complete the uninstallation.

Unplug incompatible peripherals

The blue screen of death can also occur if connected hardware isn't compatible with Windows 10. 

Visit your hardware manufacturer's support website to determine if it's compatible with Windows 10 . If it’s incompatible, disconnect it and opt for a suitable replacement.

If you can't access the desktop, you can use features like System Restore and Safe Mode as workarounds. We will be going over the following:

  • Using System Restore to revert recent changes
  • Using Safe Mode to uninstall drivers and updates

Undo recent changes using System Restore

Screenshot showing the recovery menu on Windows 10 and Windows 11

  • Launch the advanced startup settings by powering on your PC and pressing and holding the power button to interrupt the boot sequence.
  • Repeat Step 1 two more times. After the third off-on power cycle, Windows 10 will automatically open in the advanced startup environment and display troubleshooting options.
  • Click “Advanced options”.
  • Click “System Restore”.
  • Select the restore point created right before the blue screen appeared. Windows 10 usually creates a system restore point each time it installs an update, driver, or app.
  • Click “Close”.
  • Click “Next”.
  • Click “Finish”.

System Restore rolls the system software back to its previous state. However, to access System Restore, you must launch Advanced Startup settings. From there. System Restore will remove all updates, drivers, apps, and changes you made after the restore point to fix the blue screen error.

Uninstall device drivers or Windows 10 updates in Safe Mode

  • Select the “Startup Settings” option and click “Restart.”
  • Press “F4” or the “4” once the reboot begins to select the “Enable Safe Mode” option.
  • Uninstall Windows 10 updates or device drivers while in Safe mode.

Opening Windows in Safe Mode is another way to tackle the blue screen of death. Like System Restore, you can access Safe Mode through the advanced startup settings.

Blue screen of death errors are challenging but not impossible to fix

While stop errors can sometimes be overwhelming, Microsoft provides fixes for almost all types of errors that lead to a blue screen of death. 

Scanning for malware and backing up your data are other crucial steps you can take to minimize the impact of a sudden, unplanned downtime the blue screen error may cause.

Dale Walker

Dale Walker is the Managing Editor of ITPro, and its sibling sites CloudPro and ChannelPro. Dale has a keen interest in IT regulations, data protection, and cyber security. He spent a number of years reporting for ITPro from numerous domestic and international events, including IBM, Red Hat, Google, and has been a regular reporter for Microsoft's various yearly showcases, including Ignite.

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How to Fix a Blue Screen of Death (BSOD)

A BSOD can be caused by both hardware or software; the good news is that there are ways to recover from it

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  • What Causes a Blue Screen
  • How to Fix It
  • If Software is the Culprit
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A blank, blue screen on a computer is never a welcome sight. It means something has crashed the computer so badly that immediate steps must be taken to recover the system.

What Is The Blue Screen of Death? What Causes It?

A Blue Screen of Death (BSOD), aka a STOP Error , appears when an issue is so serious that Windows must stop loading. It's usually hardware or driver related; most will show a STOP code to help you figure out the root cause.

If the blue screen flashes and your computer reboots automatically you'll need to disable the 'automatic restart on system failure' setting. Below are general Blue Screen of Death troubleshooting steps.

Please see our  List of Blue Screen Error Codes for individual STOP code troubleshooting steps. Come back here if we don't have a troubleshooting guide for your specific STOP code or if you have no idea what your STOP code is.

This troubleshooting guide applies to any version of Windows, including Windows 11, Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP.

How to Fix a Blue Screen of Death

The most important Blue Screen of Death troubleshooting step you can take is to ask yourself what you did just before the device stopped working.

Did you just install a new program or a piece of hardware, update a driver, install a Windows update, etc.? If so, there's a very good chance that the change you made caused the BSOD.

Undo the change you made and test again for the STOP Error. Depending on what it was that changed, some solutions might include:

  • Starting up using Last Known Good Configuration to undo recent registry and driver changes.
  • Using Windows System Restore to undo recent system changes.
  • Rolling back the device driver to a version prior to your driver update.

Some of these steps may require you to start Windows in Safe Mode . If that's not possible then skip those steps.

Check that there's enough free hard drive space where Windows is being installed. Blue Screens of Death and other serious issues, like data corruption, can occur if there's not enough free space on your primary partition.

Microsoft recommends that you maintain at least 100 MB of free space but you'll regularly see problems with free space that low. It's usually advised that Windows users keep at least 10% of a drive's capacity free at all times.

Scan your computer for malware and viruses . Some viruses can cause a Blue Screen of Death, especially ones that infect the master boot record (MBR) or boot sector.

Make sure your virus scanning software is completely up to date and that it's configured to scan the MBR and boot sector.

If you can't get far enough to run a virus scan from within Windows, there are some great free bootable anti-virus tools out there.

Check for and install all available Windows service packs and updates . Microsoft regularly releases patches and service packs for their operating systems that may contain fixes for the cause of your BSOD.

Update hardware drivers in Windows . Most Blue Screens of Death are hardware or driver-related, so updated drivers could fix the cause of the STOP error.

Check the System and Application logs in Event Viewer for errors or warnings that might provide more clues on the cause of the BSOD.

Event Viewer can be opened through Administrative Tools.

Return hardware settings to default in Device Manager.

Unless you have a specific reason to do so, the system resources that an individual piece of hardware is configured to use in Device Manager should be set to default. Non-default hardware settings have been known to cause a Blue Screen of Death.

Return BIOS settings to their default levels. An overclocked or misconfigured BIOS can cause all sorts of random issues, including BSODs.

If you've made several customizations to your BIOS settings and don't wish to load the default ones, then at least try returning clock speed, voltage settings, and BIOS memory options to their default settings and see if that fixes the STOP error.

Make sure all internal cables, cards, and other components are installed and seated properly. Hardware that's not firmly in place can cause a Blue Screen of Death, so try reseating the following and then test for the STOP message again:

  • Reseat all internal data and power cables
  • Reseat the memory modules
  • Reseat any expansion cards

Perform diagnostic tests on all hardware you're able to test—there are free memory test programs and free hard drive testing tools .

It's highly likely that the root cause of any given Blue Screen of Death is a failing piece of hardware. If a test fails, replace the RAM in your computer or replace the hard drive as soon as possible.

Update your BIOS . In some situations, an outdated BIOS could cause a Blue Screen of Death due to certain incompatibilities.

Start your PC with essential hardware only.

A useful troubleshooting step in many situations, including BSOD issues, is to start your computer with the minimum hardware necessary to run the operating system. If your computer starts successfully it proves that one of the removed hardware devices was the cause of the STOP message.

Typically, the only necessary hardware for starting your PC through to the operating system includes the motherboard, CPU, RAM, primary hard drive, keyboard, video card, and monitor.

If you haven't corrected the cause of the BSOD yet, continue below with either the software or hardware steps, depending on the direction your troubleshooting went above.

Software Is Likely the Cause of the BSOD

If your troubleshooting has led you to believe that a particular software program is probably causing the BSOD, walk through this troubleshooting to get it taken care of:

Check for and install any available program updates. Most software programs let you check for updates via some menu option, so dig around until you find it.

If you can't, or you think it's not working, you can try one of these free dedicated software updater programs instead.

Reinstall the software . If updating doesn't work or isn't an option, simply uninstall the program and then install a clean version of it all over again.

Check with the developer for support information. It's possible that this particular BSOD is an issue the software maker has seen before and has already documented a specific solution for.

Try a competing program. If there's simply no way to make this program work (and uninstalling it proved that this program is the cause of the BSOD) then using a different but similar program might be your only course of action.

Hardware Is Likely the Cause of the BSOD

If you believe at this point that a piece of hardware is causing the Blue Screen of Death, here are your options:

Make sure the hardware is on the Windows Hardware Compatibility List .

While it's probably unlikely, it's possible that the hardware simply isn't compatible with your version of Windows.

Update the hardware's firmware.

Just like you might update software to fix a problem it's having with Windows, updating the hardware's software, called firmware , if there's any available, is a smart idea.

Check with the manufacturer for support information. Their knowledge base could have information on this issue that could be of help.

Replace the hardware. At this point it's pretty likely that the hardware itself simply no longer is working properly and should be replaced. Assuming this piece of hardware really was the only reason for the BSOD, it should go away after you do this.

The quickest way to resolve a BSOD on a Nintendo Switch is to hold down the Power button for 12 seconds to shut it down, and then restart it. Otherwise, switch to recovery mode and select Factory Setting Without Deleting Save Data .

To clear the error first, you'll need to restart your PC. Fortunately, Microsoft released an update KB5001567 to fix this issue occurring in printers from Kyocera, Ricoh, and Zebra, among others.

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How to Troubleshoot Blue Screen of Death (BSOD) in Windows 11 and 10

The screen that nobody wants to see

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The dreaded Blue Screen of Death (BSOD) has been around since Windows 95. It’s a dreaded error screen that pops up with little or no warning, letting you know that things have gone sideways on your computer. 

Often, the problem goes away for good after a simple reboot. Still, intermittent or frequent BSODs can indicate anything from severe software bugs to computer hardware problems. BSODs are nothing to panic about, at least in most cases. You need to analyze the content of the BSOD error and troubleshoot potential solutions.

What Is a BSOD on Windows 11/10 Exactly?

You’ve probably discovered that Microsoft doesn’t officially call this error a Blue Screen Of Death. That’s a name user communities have given it over the years. The correct term for the error is a “stop error” or “exception error.” Both of these are types of fatal system errors, more commonly known as system crashes.

When a fatal error happens to an application running on the computer, it usually sends an error message and closes. But what if the bug or issue causing such a severe error happens to the operating system? That’s a BSOD, and the computer needs to be restarted. 

If it weren’t for stop errors such as these, you’d risk serious malfunction or data loss. BSODs are, therefore, a way to protect your computer from damage.

Take a Photo of the BSOD Screen

Since your entire operating system stops when a BSOD happens, it’s a good idea to snap a quick picture of the screen with your smartphone. As you’ll see, an internet-connected smartphone is your best friend when troubleshooting BSODs since you will likely have no internet access on the affected computer.

Taking a photo of the Blue Screen of Death in Windows.

To acknowledge this fact, Microsoft has also changed how blue screens look in Windows 11 and 10. You’ll see what we mean by that in a minute, but it’s best to first look at a Windows BSOD’s anatomy as a whole.

Common BSOD Errors in Windows 11/10

Many potential BSOD errors exist, but some are more common than others. Because of that, it’s worth having at least a passing familiarity with the most common stop codes you’ll see as a Windows user:

  • PAGE_FAULT_IN_NON_PAGED_AREA : Windows can’t find critical data in the protected part of RAM. That could be due to faulty RAM, Windows file corruption, or a rogue application writing to memory locations it should not be.
  • IRQL_NOT_LESS_OR_EQUAL : A BSOD typically caused by a malfunctioning driver. Typical solutions include reinstalling, updating, or rolling back drivers .
  • NTFS_FILE_SYSTEM or FAT_FILE_SYSTEM : BSOD that stems from problems with the drive or the corruption of critical data. Fixes involve scanning and repairing the drive.
  • OUT_OF_MEMORY : Stop error caused by failing RAM or problems with memory management.
  • BAD_POOL_CALLER : A hardware driver accessed memory without the proper permissions, causing the system to crash.
  • UNABLE_TO_LOAD_DEVICE_DRIVER : A hardware driver is corrupt—you must reinstall the driver or roll your system back to the previous driver.
  • KMODE_EXCEPTION_NOT_HANDLED : Technical errors in an application forced a shutdown of Windows. Uninstall recent software or update current software to the latest version. If this error shows a .sys file as the culprit, you’ll want to run the System File Checker .

The BSODs above are a good example of what stop errors look like and the sorts of problems and solutions each one entails. In the end, there are really only four major causes:

  • Bad hardware.
  • Damaged Windows installations.
  • Bad drivers.
  • Rogue or buggy software applications.

The real trick is figuring out the source of the problem.

Rare Yet Specific BSODs in Windows 11/10

Common BSODs have plenty of fixes and advice available online. However, there are a handful that may prove tricky to fix. The good news is that we’ve already gone to the trouble of writing guides for the more egregious ones.

System memory errors are pretty common, mainly because there’s little tolerance for errors in RAM hardware. Windows itself has a no-nonsense approach to software messing with memory in ways it’s not supposed to.

An example is the Memory Management BSOD. Our guide on fixing the Memory Management BSOD in Windows should help you tackle a relatively rare version of this stop error.

A person holding up a RAM module.

Another difficult BSOD is the Unexpected Store Exception error. Despite its name, the actual cause is usually hardware failure. You can learn about it—and how to fix it—by referring to our unexpected store exception troubleshooting guide .

Then there’s the fatal System Service Exception stop code. It’s challenging to resolve because it has so many potential causes. Hop over to our System Service Exception error guide to track down the real culprit.

The last BSOD no one wants to see is Critical Process Died. This one is pretty non-specific, but if you check our Critical Process Died troubleshooting tutorial , you’ll figure out the underlying reason with a bit of luck.

BSOD Memory Dumps in Windows 11/10

Sometimes, you’ll need to call in expert help to figure out precisely what went wrong when a BSOD happens. Luckily, in most cases, Windows creates a dump of what’s in your memory when the stop error occurs. These are usually saved as “.DMP” files. By default, you’ll find them inside your Windows folder. 

Binary code of a computer.

If you manage to boot back into Windows or access the system drive in some other way, it’s worth saving these dump files to something like a USB flash drive and then keeping them in case the problem happens again. Microsoft, hardware vendors, and software developers can use these dumps to see what happened when things went wrong.

Basic BSOD Fixes in Windows 11/10

It can sometimes feel that BSODs are a thing of the past since they happen so rarely these days. Nonetheless, if you’re staring at one, it’s worth considering the basic, general troubleshooting process to get your computer back up and running:

Person disassembling a computer.

Take a Photo

As we mentioned above, take a photo of the BSOD with your phone in case you need to submit it or look up information about it. The screen may also contain additional information that you’d otherwise miss, such as references to specific drivers or memory locations.

Check Online for Fixes

Google is your friend, so perform a cursory search for the stop error code mentioned in the BSOD. You can also turn to the Microsoft Support Community forums , the Blue Screen of Death community on Reddit , or check our own troubleshooting guides.

Undo Recent Changes

If something has recently changed on your computer, such as an operating system or drive update, undo that change. The best way to do that is through System Restore . In severe instances, you might want to factory reset your Windows 11 or 10 installation .

Disconnect External Devices

External hardware devices can interfere with how your computer operates. So, unplug all unnecessary devices from your computer to see if that resolves the issue.

Analyze Memory Dumps

Remember when we talked about BSOD dumps? If you feel up for it, use Microsoft’s WinDbg or BlueScreenView by Nirsoft to analyze BSOD dumps yourself. Our complete guide analyzing BSOD dump files walks you through using both tools.

Analzying a BSOD dump file.

Update Hardware Devices

If you’re dealing with a BSOD related to a specific hardware device, such as your GPU, visit the hardware manufacturer’s website and download and install the latest drivers. You can also use a dedicated driver update tool to help you with that.

Check the Internals

If nothing seems wrong in terms of software and you’re running a desktop system, consider checking inside the CPU casing to ensure everything’s properly connected and seated. You might also want to remove and reinsert removable components like the RAM modules.

Perform a RAM Test

Failing RAM is a common issue behind hard-to-troubleshoot BSODs. Conducting a memory test with a tool like Memtest86+ should help you rule that out.

Reset the BIOS/UEFI

If you’re overclocking your computer’s CPU , RAM , or GPU or have firmware settings that could cause instability, reset the BIOS or UEFI to revert those changes.

You Might Have to Seek Professional Support

When all else fails, don’t be afraid to call in the help of a professional or turn to technical forums for help. It’s often better to spend a little money on tech support than spend hours and hours trying to figure out what’s causing a seemingly random BSOD.

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Sydney Butler is a social scientist and technology fanatic who tries to understand how people and technology coexist. He has two decades of experience as a freelance computer technician and more than a decade as a technologies researcher and instructor. Sydney has been a professional technology writer for more than five years and covers topics such as VR, Gaming, Cyber security and Transhumanism. Read Sydney's Full Bio

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Resolving Blue Screen errors in Windows

Blue Screen errors (also sometimes called black screen errors or STOP code errors) can occur if a serious problem causes Windows to shut down or restart unexpectedly. You might see a message that says, "Windows has been shut down to prevent damage to your computer" or a similar message.

Screenshot of Blue Screen error

These errors can be caused by both hardware and software issues. If you added new hardware to your PC before the Blue Screen error, shut down your PC, remove the hardware, and try restarting. If you're having trouble restarting, you can start your PC in safe mode. For more info, see  Start your PC in safe mode in Windows .

You can also try getting the latest updates with Windows Update, help from other sources, or restoring Windows to an earlier point in time.

If none of those steps help to resolve your Blue Screen error, please try the Blue Screen Troubleshooter in the Get Help app:

In Windows, open Get Help .

In the Get Help app, type Troubleshoot BSOD error .

Follow the guided walkthrough in the Get Help app.

Note:  If you're not on a Windows device, you can run the Blue Screen Troubleshooter on your browser by going to Contact Microsoft Support  and typing Troubleshoot BSOD error .  Then follow the guided walkthrough under "Recommended Help".

You can find more information about your specific STOP error code at  Bug Check Code Reference.

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How to Fix the Blue Screen of Death (BSoD) in Windows

The blue screen of death is never good, but it can be fixed. The Windows BSDoD is typically caused by aging hardware or software incompatibilities, and you can often resolve it with the help of Windows diagnostics tools. Keep reading to find out how to fix the blue screen — then install optimization software to keep your computer running better, for longer.

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What is the Windows BSoD?

The blue screen of death is what you see on your computer screen when the Windows operating system crashes because of a fatal system error that causes it to malfunction and shut down. Usually, the Windows blue screen is the result of hardware failure, the corruption of system files, or the termination of a critical process.

The BSoD has become notorious and is commonly believed to indicate an unfixable error with a device. But while it’s always frustrating to see the blue screen, the “fatal” system error that caused Windows to crash can usually be fixed.

In Windows 10, the blue screen comes with a Windows 10 stop code, which refers to the exact error that caused the blue screen. To find out what caused the blue screen of death — and learn how to fix it and stop it from happening again — your first step should be looking up what the Windows stop code means.

In the example below, the stop code is DRIVER_IRQL_NOT_LESS_OR_EQUAL — we’ll take a closer look at this and other common Windows stop codes further down.

An example of a Blue screen of death in Windows 10

As disconcerting as BSoD may be, a totally blank screen is far more troubling. Without an error code to help you, it's difficult to know where to start to fix a black screen in Windows .

What causes the blue screen of death?

The blue screen of death is usually caused by improperly installed, damaged, or aging hardware, or by buggy or incompatible software. Driver updates for your graphics card or other hardware components can also cause a blue screen of death if they fail to integrate properly with the rest of your system.

Blue screen errors may also result from overheating, especially if you’re experiencing other issues, like a loud computer fan or a Task Manager showing 100% disk usage . Overheating itself could also signal a more fundamental problem with your computer, such as an infection by spyware or another form of malware .

You’ll see the cause of your BSoD on the screen itself. The cause will show up either as text, which you can google, or a QR code that you can scan with your phone. And even if your PC’s running fine today, it’s best to keep potential BSoD causes at bay by regularly cleaning up and speeding up your computer .

Common Windows stop codes

The blue screen error in Windows 10 comes with a string of text called a Windows stop code that catalogs the issue. The stop code can help you fix the problem and stop it from happening again.

Here’s a list of some of the stop codes you’re most likely to find on the blue screen in Windows 10 or 11:

CRITICAL_PROCESS_DIED This code indicates that one of the important system files for Windows, like svchost.exe , isn’t functioning correctly. That might’ve happened because you closed it in the Task Manager. Before ending an unknown task, google the name of the process first.

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This can often happen when an update for a component isn’t interacting properly with the rest of Windows. You may need to roll back a driver update that was just recently installed.

IRQL_NOT_LESS_OR_EQUAL A system file or device driver is demanding more memory than you have available. Getting good driver update software or scanning to repair corrupted system files may help here.

VIDEO_TDR_TIMEOUT_DETECTED This means your GPU has reached its breaking point and cannot handle the volume of data it's being given. Either you were overloading it or there’s an issue with your graphics drivers.

PAGE_FAULT_IN_NONPAGED_AREA Your computer is asking for a part of your memory that doesn’t exist, either because part of the RAM has stopped working or there’s an error in the system process in question.

SYSTEM_SERVICE_EXCEPTION This blue screen will show the exact file that caused the error, but if it’s a system file and not a device driver, you may not be able to fix it without reinstalling Windows.

DPC_WATCHDOG_VIOLATION This Windows error message means that an essential file, whether related to your device or the operating system, has probably been corrupted.

NTFS_FILE_SYSTEM This error code means there’s almost certainly a problem with your hard drive. You may be able to fix and also prevent this from leading to a BSoD by running a chkdsk scan on your disk.

DATA_BUS_ERROR This means that a piece of hardware isn’t communicating properly with your computer. This could be because it wasn’t installed properly or because the component itself may be broken or faulty.

How to fix the blue screen of death on Windows

Now that you know the likely cause of the problem thanks to the Windows stop code, you can try to fix the blue screen of death by going through the following steps:

1. Shut down your computer

Use the Power button to turn off your computer.

2. Disconnect all devices

Since USB devices might be the culprit, remove all peripherals from your computer (besides the keyboard and mouse).

3. Restart your computer in Safe Mode

If your computer boots normally after a restart, you can enter Safe Mode from within Windows itself. Here’s how:

Press the Windows key , then type msconfig and hit enter.

The Windows start menu is opened, and "msconfig" is shown.

Select the Boot tab.

The System configuration window. The "Boot" tab is circled.

Under Boot options , check Safe boot and choose the “Minimal” setting.

The boot tab in system configuration. "Safe Boot" is checked, and "minimal" is chosen.

If the BSoD reappears, making it impossible for you to proceed, you’ll need to power down again and restart Windows in Safe Mode. Immediately as your PC boots up, press and hold the F8 key and then follow the on-screen instructions to switch to Safe Mode.

4. Uninstall recently installed programs

Now that Windows is in Safe Mode and only running essential processes, the problematic program, device driver, or system file has probably been deactivated, making it easier to uninstall. Start by removing the most recently installed programs, since these are the most likely culprits.

Here’s how to uninstall programs in Windows:

Press the Windows key . Type “add or remove programs” and hit enter.

The Windows start menu is opened, and "add or remove programs" is shown.

Find the application you want to remove and select Uninstall .

Add or remove programs" in Windows. A program has been clicked and the "Uninstall" button is shown.

If you find any strange or unfamiliar programs within your list of apps and features, you might want to uninstall them too. But make sure to Google the name first to find out what it is so that you don’t unintentionally uninstall any essential Microsoft software.

5. Rollback or disable drivers

Using the latest drivers improves the speed and security of your device. But sometimes bugs or glitches in updates can cause problems. If the blue screen error code referred to a specific driver causing the issue, simply disabling it or rolling back a recent update should fix the problem.

It can be cumbersome to check every driver and roll each of them back separately, but you may need to if nothing else works. Here’s how to disable drivers:

Press the Windows Key and type “ Device manager .” Then hit Enter .

The Windows start menu is open and is showing "Device manager."

Right-click on the relevant hardware component and choose Properties from the pop-up menu.

A view of device manager. The AMD display card is selected under "Display adapters." The AMD GPU has been right clicked, and the mouse is hovering over "Properties."

Click the Driver tab and select Roll Back Driver .

The properties for the display adapter are displayed. The "Driver" tab is open and the "Roll Back Driver" button is shown.

6. Scan your computer for malware

It’s possible that malware is responsible for the corrupt files or critical process disruption that has caused your system to crash. In that case, you’ll need to repair and secure your computer with a dedicated malware and virus removal tool that will let you scan and get rid of the malware immediately.

Install AVG AntiVirus FREE to identify and remove malicious threats to your system. AVG’s advanced threat-detection technology will quickly wipe away threats and help keep your computer from crashing.

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7. Run an SFC Scan

To ensure all your system files are properly configured for Windows to operate normally, you should run a System File Checker (SFC) scan. Here’s how to run an SFC scan:

Press the Windows key and type “cmd.” Right-click Command Prompt and select “Run as Administrator.” Click yes to confirm if prompted.

The Windows start menu is open, command prompt has been right-clicked, and "Run as administrator" has been circled.

Type “sfc /scannow” into Command Prompt and hit enter to start the scan.

 "sfc /scannow" typed into the command prompt.

8. Scan your hard drive

Running a CHKDSK scan will let you examine every bit of your hard drive, flag any errors, and correct them or index them to prevent those errors from causing performance issues or crashes such as the dreaded BSoD.

Here’s how to run a CHKDSK scan.

Press the Windows key and type “cmd.” Then, right-click Command Prompt and select “Run as Administrator.” Click yes to confirm if prompted.

The Windows start menu is open, command prompt has been right-clicked, and "Run as administrator" has been circled.

Type “chkdsk” into Command Prompt and hit enter to run the scan.

"chkdsk" typed into a command prompt.

9. Check your computer's RAM

If a problem with your RAM is causing blue screen errors or other performance issues, check the status of your RAM using the Windows Memory Diagnostic. Memory hardware is particularly susceptible to degradation over time, and while this diagnostic tool can’t repair it, it can prevent your computer from trying to reference the damaged memory.

Here’s how to use Windows Memory Diagnostic to check the state of your RAM:

Press the Windows key, type “Windows Memory Diagnostic,” and select it when the option pops up.

The Windows start menu is open, command prompt has been right-clicked, and "Run as administrator" has been circled.

Click Restart now and check for problems (recommended) .

Windows Memory Diagnostic is displayed and the button "Restart now and check for problems" is circled.

You’ll see the diagnostic results as soon as you boot up again. You can also go back and review them at any time in Windows Event Viewer . If you think you need more RAM, check out our guide to upgrading your RAM .

10. Restart your PC to see if the BSoD reappears

Now it’s time to exit Safe Mode and resume the activity that prompted the blue screen. If the BSoD doesn’t reappear, you’ve probably successfully isolated and resolved the problem. Now you can start carefully reinstalling external devices, programs, and drivers that you previously removed.

As well as fixing the crash, your computer should now run more smoothly, having now run all the diagnostics and maintenance tasks listed above. Make sure you keep your computer running smoothly by keeping your operating system, programs, drivers, and other software updated.

11. Last resort: reinstall Windows

If you’ve tried all the steps above and you can’t fix the blue screen, try reinstalling Windows onto a formatted hard drive. This is a big step, but it will resolve the cause of any blue screen of death, unless your hardware is defective.

Beware that unless you have a backup, reinstalling Windows will result in the loss of all your files and user data . If you didn’t back up recently, there are third-party software tools that will help you copy your drive to an external HDD or SSD .

To reinstall Windows, you’ll need to have your Windows 10 product key — thankfully, Microsoft has made that easier with the latest Windows releases.

Stop your computer from crashing

The best way to prevent blue screen errors and other performance issues is with the help of an automated optimization tool that works quietly in the background to keep your system humming.

AVG TuneUp will help you free up storage space by removing junk and bloatware, and it will perform regular maintenance tasks to keep your system clean. Plus, AVG TuneUp will let you easily hibernate background processes to ensure your system isn’t overcooked, and it will even help you update your software and drivers automatically. Start your free AVG trial today.

Stop Your Computer From Crashing

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Best Ways to Fix Blue Screen of Death Errors in Windows

Sayak Boral

The blue screen of death (BSOD) error is one of the most annoying system crashes unique to Windows computers. BSOD crashes can occur due to many reasons: corrupted registry, incompatible Windows updates, damaged installation files, out-of-sync drivers, and any outdated hardware problems. The following tutorial covers some of the best general fixes to mitigate any BSOD error, irrespective of the stop code.

Good to know : does your Windows PC take forever to start up? Disable these startup programs for a fast boot !

Most Common Blue Screen of Death Errors

How to fix the blue screen of death error, 1. fix corrupted registry with startup repair, 2. system restore to previous date/time, 3. uninstall updates, 4. fix the outdated drivers, 5. check for hard disk errors, 6. update the bios or restore its default, 7. test your pc for failing hardware and replace critical components, 8. remove any external devices, 9. do a hard windows reset/reinstall, frequently asked questions.

There are many different kinds of Windows blue screen of death (BSOD) errors, but they do have a few things in common. Each error is indicated by a “sad face” emoticon, along with the text: “Your PC ran into a problem and needs to restart. We’re just collecting some info, and then we’ll restart for you.” There will also be an all-caps text next to the Stop code explaining the exact nature of the BSOD crash.

A percentage counter tracks the amount of data analyzed up to the crash instance, and the exact bug is spelled out properly.

BSoD error with stop code IRQL_NOT_LESS_OR_EQUAL in Windows 11.

As BSOD errors have many similar attributes, the following is a list of the most common BSOD errors that you may encounter, along with their stop codes in parentheses.

  • BAD_SYSTEM_CONFIG_INFO (0x00000074)
  • CRITICAL_PROCESS_DIED (0x000000EF)
  • KERNEL_DATA_INPAGE_ERROR (0x0000007A)
  • UNEXPECTED_STORE_EXCEPTION (0x00000154)
  • WDF_VIOLATION (0x0000010D)
  • IRQL_NOT_LESS_OR_EQUAL (0x0000000A) and IRQL_NOT_GREATER_OR_EQUAL (0x00000009)
  • HTTP_DRIVER_CORRUPTED (0x000000FA)
  • NO_EXCEPTION_HANDLING_SUPPORT (0x0000000B)
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (0x0000007E)
  • DISORDERLY_SHUTDOWN (0x000000F3)
  • DRIVER_OVERRAN_STACK_BUFFER (0x000000F7)
  • VIDEO_MEMORY_MANAGEMENT_INTERNAL (0x0000010E)
  • RAMDISK_BOOT_INITIALIZATION_FAILED (0x000000F8)
  • KERNEL_SECURITY_CHECK_FAILURE (0x00000139)

Tip : want to keep some apps from being accessible to anyone who uses your Windows PC? Learn how to hide Windows apps .

The following steps show how to resolve blue screen errors as soon as you encounter them. While we will attempt to cover the general fixes for most BSOD errors, each one has a different origin. For some of these BSOD errors, we have included their troubleshooting articles in the previous section.

During each crash, Windows saves a “minidump” file that explains the precise reason behind the crash. The fixes we’ve included work in general for all kinds of stop codes. Some of these methods require an advanced startup mode, which is different than a regular Windows startup.

  • In Windows 11, go to “Settings -> System -> Recovery -> Advanced startup.” The corresponding path for Windows 10 is “Settings -> Update & Security -> Recovery -> Advanced startup.”
  • Click “Restart now” to start your Windows PC in Safe Mode.

Clicking

  • As soon as the PC is in advanced startup mode, click “Troubleshoot.”

Choose Troubleshoot in Windows Advanced startup.

  • Go to “Advanced options” under “Troubleshoot.”

Selecting advanced options in Troubleshoot under Adanced Startup.

  • After clicking “Advanced options,” you have to follow a few steps to ensure that the exact BSOD error is resolved. None of these methods will consume much time.

Tip : learn how to back up your registry in Windows before making modifications to it.

First, eliminate the possibility of a corrupted registry, which usually occurs due to malware attacks in boot services. To eliminate it, follow the steps below.

  • Go to “Startup repair,” also formerly known as “Automatic repair.”

Choosing startup repair under Advanced options.

  • The system will diagnose your PC for any registry-related problems. It will take just a few minutes.

Startup repair couldn't repair the PC - no results.

  • If there are no registry errors, you should see a message that “Startup repair couldn’t repair your PC.” Go back to “Advanced options” once again.

If you saw the BSOD error for the very first time, it is helpful to restore your PC with the below steps to its most recent trouble-free version.

  • Go to “System Restore.”

Choosing system restore in Advanced options for Windows.

  • You will be prompted to “Restore system files and settings.” Click “Next.”
  • Select a recent restore point from a time this error did not occur. You don’t need to remember the exact date, as a rough estimate will do.

Choose restore point in System Restore under Advanced options.

  • Confirm your restore point and wait for the process to initialize and complete.

Confirm restore point in Advanced startup mode.

  • Once the system has been restored to a recent point, you can be assured that the BSOD error source has been mitigated.

Good to know : have you noticed that the Antimalware Service Executable is eating up your resources ? Find out why this is the case and what you can do about it.

Sometimes bad installation files in a recent app or feature can also cause the BSOD error. To eliminate them, return to “Advanced options” and select “Uninstall updates.” You can sort out the problem by uninstalling the latest quality updates or feature updates.

Uninstall some kinds of updates in Advanced startup.

It does not take very long to uninstall the last update. You can always reinstall the app or the entire feature.

Uninstall update confirmation under Advanced startup.

Sometimes the BSOD error is due to a faulty driver. This is identified by the Windows system in its “minidump” error. To identify the out-of-sync driver, follow these steps:

  • Go to “Device Manager” from the Start menu.

Search for device manager in Windows search menu.

  • Locate the precise driver that was identified in the error screen. Right-click to update it.

Update problem drivers in Device Manager through a right-click.

  • The system lets you automatically search for the latest drivers or manually install one saved to your device. Choose the first option.

Click search automatically for drivers in Update drivers.

  • The update will take a while, as the system automatically searches for the latest driver. Make the changes as soon as possible.
  • If the best drivers for your device are already installed, the system will update the information, and you don’t have to do anything else.

Bsod Windows Best Drivers Already Installed

Tip : check your hard disk health with these tools.

You must ensure that your computer has no hard disk errors. For this, run a chkdsk command from the Start menu.

Open Chkdsk run command as Administrator.

Run the program as an Administrator, and let the entire process complete itself. If there are any hard disk errors, they will show up here. You can again update the drivers for the hard disk from “Disk update” in “Device Manager” shown in the above section.

Various stages of Chkdsk process in Command Prompt,

If you’re stuck in a legacy BIOS mode for your device, you must upgrade to the latest UEFI mode and will need to switch from Master Boot Record (MBR) to GUID Partition Table (GPT) using an MBR to GPT conversion tool. Apart from that, different laptops have their own methods to access the BIOS screen. Once you’ve entered the BIOS mode, look for any pending updates marked on the device. If you are facing problems with the BIOS, restore its default version.

BIOS screen visible in safe mode.

Good to know : if you’re not sure how to enter BIOS , we share various methods of doing so.

Most BSOD issues stem from faulty hardware. To know which parts are failing, we are using HWinfo , the Microsoft hardware diagnostic tool.

  • After installing and extracting the tool in a Windows folder, initialize the diagnostic tool.

Initializing HWinfo from extracted folder.

  • The results summary will offer details of every aspect of your device, ranging from motherboards to USB ports.
  • The results are color-coded. Green means that everything is OK. Bold red indicates error information, and bold blue indicates warning information.

Bsod Windows Hwinfo Results Color Coded

  • Once the faulty hardware is identified, it has to be replaced.

If you’re using any external devices with your laptop, such as multi-port USB hubs, network adapters, storage hard drives, speakers, SD cards, or CD/DVD drives, their issues may cause your Windows device to shut down or restart suddenly. Disconnect all external devices except a wireless mouse, and recheck your computer for signs of possible error. If you do not experience BSOD errors after removing the external devices, then it’s safe to assume they will be the cause of errors in the future, and you should replace them.

This method should only be employed as a last resort. If a hardware check finds issues due to corrupted hardware, a total factory reset would be the best course of action. We have covered the different methods to do a hard reset on your Windows system. To get rid of legacy issues, it’s also very fast these days to reinstall Windows online .

FYI : is the Bluetooth button missing from the Action Center in Windows? Learn how to bring it back.

Can incompatible RAM cause BSOD?

Yes, improperly installed RAM on a computer is a leading cause of system failure and conflicts, including BSOD problems. BSOD can also happen after a RAM upgrade if one or more RAM sticks are not configured correctly. Fortunately, these issues can be avoided by knowing your device’s RAM limits . Faulty hard disks, motherboards, and issues with the power supply are also leading causes of blue screens. You will get the exact data on failing hardware using the HWinfo system tool.

Why am I getting a blue screen boot loop error?

In the worst case scenario of a Windows blue screen of death, your PC will remain stuck in an infinite boot loop error. In such a situation, you must hold down the power button for a cold restart. As soon as you notice a BSOD error, it is essential to try and fix this problem right away. Before you do, remove any external hardware, such as USB devices, headphones, or printers. Some of the techniques in this guide will help remove the infinite loop problem .

How do I fix a blue screen on startup?

If you’re encountering a blue screen of death error during Windows startup, press the power button to shut down, and restart your device in Safe Mode using the specific boot key for your manufacturer. Once in Safe Mode, use the troubleshooting methods, such as Startup Repair, uninstalling updates, command line fixes, and System Restore/Reset to eliminate any blue screen at startup.

Once you log in, post a BSOD crash, and get rid of most of the unnecessary startup apps. In fact, you only need two of them for a flawless login.

Image credit: BSOD-Simulator . All screenshots by Sayak Boral.

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Sayak Boral

Sayak Boral is a technology writer with over eleven years of experience working in different industries including semiconductors, IoT, enterprise IT, telecommunications OSS/BSS, and network security. He has been writing for MakeTechEasier on a wide range of technical topics including Windows, Android, Internet, Hardware Guides, Browsers, Software Tools, and Product Reviews.

How-To Geek

Everything you need to know about the blue screen of death.

BSODs demystified.

Quick Links

What is the meaning of bsod, what causes blue screens of death, specify whether windows restarts when a bsod appears, viewing bsod and windows stop codes information, troubleshooting bsods, key takeaways.

The Blue Screen of Death (BSOD) is an error screen that appears when something goes critically wrong on your Windows PC. The problem is often a hardware fault, an issue with your drivers, or an error with Windows itself.

The blue screen of death---or BSOD---is always an unwelcome sight. BSODs appear when Microsoft Windows encounters a critical error from which it can't recover. Here are some common causes, and how you can start to troubleshoot a BSOD.

BSOD is a shorthand for Blue Screen of Death. The term "Blue Screen of Death" itself is a humorous reference to the fact that the blue error screen is a telltale sign that your computer had encountered a serious --- even deadly --- error.

The Blue Screen of Death has been a fundamental part of the Windows experience since the 90s , and everyone that runs a Windows PC has encountered a BSOD at one time or another.

The blue screen of death isn't the only colorful death screen Windows has, though. On Windows 10 and Windows 11, Insider Preview versions of Windows have a  "green screen of death" instead.

Blue screens are generally caused by problems with your computer's hardware or issues with its hardware driver software. Sometimes, they can be caused by issues with low-level software running in the Windows kernel, or a serious driver error. Regular apps usually won't be able to cause blue screens. If an app crashes, it will do so without taking the operating system out with it.

A blue screen occurs when Windows encounters a "STOP Error." This critical failure causes Windows to crash and stop working. The only thing Windows can do at that point is restart the PC. This can lead to data loss, as programs don't have a chance to save their open data.

When a blue screen occurs, Windows automatically creates a "minidump" file that contains information about the crash and saves it to your disk. You can view information about these minidumps to help identify the cause of the blue screen.

Blue screens also look a bit different, depending on what version of Windows you're running. In Windows 10 and Windows 11, blue screens are quite simple. You'll see a frowny-face emoji and the message "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you."

In Windows 7 and previous versions, the blue screen looked more like a terminal screen, displaying all manner of information. The blue screen begins with "A problem has been detected and Windows has been shut down to prevent damage to your computer."

That's really not as big a deal as it sounds, though. Even in previous versions of Windows, blue screens tended to go by fast enough that reading that information was difficult, anyway. And there are easier ways to get all the details you need for troubleshooting.

By default, Windows automatically restarts the computer whenever it encounters a blue screen of death.

Related: Help Troubleshoot the Blue Screen of Death by Preventing Automatic Reboot

If you would like more time to see the blue screen details (or just make sure that it's a blue screen that's happening), you can disable automatic restarts on BSODs from the Windows Control Panel . On Windows 10 and Windows 11, you can also use the Settings app. Open the Settings app by pressing Windows+i, then navigate to System > About > Advanced System Settings.

Make sure you're on the Advanced tab and click "Settings." Untick "Automatically Restart" in the Startup and Recovery window, then click "OK."

Related: What Is the Windows Event Viewer, and How Can I Use It?

NirSoft's free BlueScreenView application offers an easy way to view blue-screen information  you might have missed. It works by displaying information contained in those minidump files that are created during BSODs.

This information is also available in the Windows Event Viewer , where blue screen messages are scattered among application crashes and other system log messages.

In Windows, you can troubleshoot blue-screen information using the Action Center. In Windows 10 and Windows 11, head to Control Panel > Security and Maintenance. In Windows 7, head to Control Panel > System and Security.

In the "Maintenance" section, you'll be able to check for solutions to existing problems.

Windows 10 and Windows 11 actually perform this troubleshooting step automatically when your PC restarts after a BSOD. However, it may still be worth paying a visit to the Action Center to see if there are more details or additional troubleshooting steps.

If Windows can't fix the problem on its own, your best bet for troubleshooting the problem is to search the web for the solution. Scan the blue screen or the minidump file for the specific error.

You may see a "Stop Error" number that looks something like "0x00000024." Alternatively, you may see an error like "Driver_IRQL_not_less_or_equal", "MEMORY_MANAGEMENT," or " DPC_WATCHDOG_VIOLATION ." Either way, a quick search for the exact error will likely yield good results. In fact, Windows 10 and Windows 11 often recommend right on the blue screen that you perform a search for the error.

If you have trouble locating good advice for solving your problem, don't worry. BSODs can have a variety of root causes. We do have some additional tips that might help you deal with many blue screens:

  • Use System Restore : If your system recently started blue-screening, use System Restore to roll its system software back to a previous state. If this works, you'll know that it's likely a software problem.
  • Scan for Malware : Malware that digs deep into Windows and gets its hooks into the Windows kernel at a low level can cause system instability. Scan your computer for malware to ensure buggy malicious software isn't causing it to crash.
  • Install Updated Drivers : An incorrectly installed or buggy driver can lead to crashes. Download the latest drivers for your computer's hardware from your computer manufacturer's website and install them -- this may fix BSODs caused by driver problems.
  • Boot Into Safe Mode : If your computer is blue-screening every time you turn it on, try booting into safe mode . In safe mode, Windows loads only the essential drivers. If a driver you've installed is causing Windows to blue screen, it shouldn't do so in safe mode. You can work on fixing the problem from safe mode.
  • Check for Hardware Problems : Blue screens can be caused by faulty hardware in your computer. Try testing your computer's memory for errors and checking its temperature to ensure that it isn't overheating . If that fails, you might need to test other hardware components---or hire a pro to do it for you.
  • Reinstall Windows : Resetting Windows ---or performing a clean install ---is the nuclear option. It will blow away your existing system software, replacing it with a fresh Windows system. If your computer continues to blue screen after this, you likely have a hardware problem.

A computer in proper working state shouldn't blue-screen at all, but no software or hardware is perfect. Even a properly functioning computer may blue screen on rare occasions for no apparent reason---possibly as the result of rare driver bugs or hardware issues. If your computer is regularly blue-screening, you have a problem. If you encounter a blue screen once every two years, don't worry about it.

How to fix a 'Blue Screen of Death' on your Windows computer with 7 troubleshooting tips

  • You can try to fix the Blue Screen of Death on your Windows computer with a number of troubleshooting methods; below are the most common steps you can take.
  • The Blue Screen of Death on Windows indicates a critical fault and forces your computer to restart. On a properly functioning computer, Blue Screen errors should be rare or nonexistent.   
  • Blue Screen errors are generally unintelligible and can have many causes, so the details of the error code are unlikely to tell you what the problem is. 

The " Blue Screen of Death ," often abbreviated as BSOD or just called a Blue Screen, is the name that's been given to a generic set of error messages Windows computers display when a critical fault has occurred. A Blue Screen means that Windows can't proceed, so after displaying the error message, Windows will perform some behind-the-scenes housecleaning and restart. Unfortunately, there's no opportunity to save your work, so a Blue Screen often involves losing data.  

Blue Screen errors should be rare – if it happens to you frequently, you have a serious problem with your computer and should get the issue resolved professionally or replace the PC entirely. Even a very rare Blue Screen can be frustrating and costly (in terms of lost data or wasted time), though. 

Unfortunately, these error messages are unintelligible to ordinary users (and rarely tell even experienced programmers or developers enough to make meaningful recommendations), and there can be so many potential causes that they are very difficult to troubleshoot. 

How to fix a Blue Screen of Death on a Windows PC

These seven tips provide some general guidance for dealing with Blue Screen of Death error in Windows. 

Uninstall incompatible software

Because there are so many potential causes, it's helpful to start with the simplest possible fixes and work your way towards more complex or difficult troubleshooting steps. 

Your BSOD won't definitively identify the cause, but if you get the error more than once while running a particular program, that app might be to blame. If there's an updated version available, be sure to upgrade. If not, try uninstalling that app to see if the problem goes away. You can follow the instructions in our article on uninstalling programs on Windows 10. 

Because the problem might not be the program you were actively using when the BSOD occurred, you should also consider any other programs that were running in the background or that are currently idle, minimized to the taskbar, or running on a virtual desktop. Uninstall any software that seems to be running every time a Blue Screen occurs. 

Run a memory checker

Defective memory – specifically, Random Access Memory, or RAM, could be causing a BSOD, and it's one of several possible culprits if you get frequent, rather than only occasional, Blue Screens. Thankfully, there's a memory-checking tool built into Windows. 

In the Start search box, type "Memory" and then click "Windows Memory Diagnostic" when it appears in the search results. Click "Check for problems the next time I start my computer" and restart your computer to run the test. 

After your computer restarts, you'll need to find the test result. In the Start search box, type "Event Viewer" and then click "Event Viewer" when it appears in the search results. 

In the pane on the left, click "Windows Logs" and then click "System." In the pane on the right, click "Find" and search for "Memory Diagnostic." You should see the test results – if there were any problems reported, defective memory could be causing a BSOD.

Check for hard drive errors

Similarly, a problematic hard drive could be causing a BSOD. To check it for errors, type "this PC" in the Start search box and click it when you see it appear in the search results. Right-click your "C" drive and choose "Properties." Then click the "Tools" tab in the hard drive's Properties window. In the "Error checking" section, click "Check" and follow the instructions to manually check the hard drive. 

Remove non-essential peripherals

Blue Screen of Death is often caused by hardware issues rather than software problems – hence checking your memory and hard drive in the above troubleshooting steps. A fast and easy way to troubleshoot a recurring BSOD issue is to uninstall any external peripherals, such as printers, scanners, external storage, and so on. If these devices have special software installed, uninstall those as well. 

Replace defective or incompatible expansion cards

It can be time-consuming and cumbersome to remove hardware from inside your PC, but if you have a recurring BSOD, this is sometimes the culprit. In particular, premium graphics cards and audio cards can be the root of the problem. For the graphics card in particular, try removing it and plugging your monitor into the motherboard's built-in graphics; you should see a separate HDMI port on the back of your PC for this. You should also uninstall the Nvidia or AMD graphics card driver software. 

Run SetupDiag after a failed Windows update

If you are having problems with a BSOD specifically when trying to update your PC's Windows software, then a Windows tool called SetupDiag can help. This is a program that analyzes issues with your PC and can suggest why you are seeing a Blue Screen of Death when trying to update Windows. 

To get started, go to Microsoft's SetupDiag webpage and click "Download SetupDiag." 

After the download is complete, install the program and then run it. The program will display any issues it encountered, which might help you resolve your BSOD issue.  

Perform a clean install

If none of these troubleshooting tips have resolved your recurring BSOD, there are still some other root causes, but you're generally faced with one of two primary possibilities: You have a software issue you haven't yet isolated, or you have a critical hardware problem with your computer that can't be easily repaired or replaced. 

To eliminate the possibility of a software problem, you can perform a clean install of Windows. This erases all the content from your hard drive, which means you will need to reinstall all your programs. 

To do this, click the Start search box and type "reset." Click "Reset this PC" in the search results. In the "Reset this PC" section, click "Get started." Follow the directions to reinstall Windows, keeping your files if you desire. When it's done, you'll have a clean, fresh new version of Windows without any of the software or drivers that might be causing the BSOD. If possible, use the computer in this state – installing only the most absolutely essential software – until you determine if the problem is resolved. 

how to solve blue screen of death problem

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How to fix Blue Screen of Death errors on Windows 11

Does a blue screen error keep popping up on Windows 11? Here are some troubleshooting steps to fix this problem.

Windows 11 fix Blue Screen of Death

  • Fix blue screen errors during an upgrade
  • Fix blue screen error during startup
  • Fix blue screen errors desktop

On Windows 11 , the "Blue Screen of Death" (BSoD) refers to the error on the screen when the system cannot handle a specific operation that causes the device to crash without warning. 

Usually, you will see a "blue screen" (also referred to as "stop error," "system crash," or "bug check") during an upgrade, starting up the system, or "out of the blue" when you're actively working with applications. Furthermore, you will only see a blue background with a sad kaomoji and insufficient information to determine the reason for the problem.

However, the issue can usually be narrowed to a buggy update, device driver, compatibility issues with a specific app, or a piece of hardware that needs replacing.

This how-to guide will walk you through different steps to troubleshoot and resolve most problems causing blue screen errors on Windows 11.

How to resolve blue screen errors during an upgrade on Windows 11

A Blue Screen of Death is not uncommon while upgrading to Windows 11. Usually, the error may occur because of a compatibility problem with an application or security software. However, it can also happen because of corruption in the current setup or damaged files in the installation media.

If the installation wizard rolled back to the previous setup, uninstalling non-essential apps, disconnecting non-essential devices, re-downloading the setup files, or performing a clean installation can fix the problem.

Uninstall problematic apps

To uninstall an application causing a blue screen on Windows 11, use these steps:

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  • Open  Settings .
  • Click on  Apps .
  • Click the "Installed apps" page on the right side.

Windows 11 installed apps

  • Under the "App list" section, click the menu (three-dotted) button and choose the  Uninstall  option for the incompatible app.
  • Click the Uninstall button again.

Uninstall app to fix blue screen error

  • Continue with the on-screen directions (if applicable).

Once you complete the steps, you may need to repeat the instructions to uninstall other non-essential apps. After removing all the conflicting applications, you may try to continue with the installation process.

Disconnect non-essential devices

When a hardware problem is detected, you will likely see a blue screen of death. As a result of this potential issue, it's a good idea to disconnect the non-essential peripherals from your computer. 

For example, you may want to disconnect external hard drives, printers, secondary monitors, phones, and other USB or Bluetooth devices.

After the installation, you can reconnect the peripherals. 

It might be a compatibility issue if you continue to see the problem. 

Updating the device driver to the latest version can resolve the issue. However, if the computer already has the most recent driver, the problem may be with the new version of Windows 11, or the hardware coincidently got damaged and needs to be replaced.

Microsoft lists all the known issues for the different versions of Windows on the  health dashboard page .

Redownload setup files

If you try to use the upgrade option from the Windows Update settings and you see a blue screen, it may be that one or more files are damaged. In this case, you can clear out the files and try to re-download the setup files one more time.

To clear and download the Windows 11 installation files again, use these steps:

  • Click on  System .
  • Click the  Storage  page on the right side.

Open Storage settings

  • Click the  Temporary files  setting.

Open Temporary files

  • Clear the default options.
  • Check the "Temporary Windows installation files" option.
  • Click the  Remove files  button.

Temporary Windows Installation files

After completing the steps, click the "Check for updates" button to re-download the installation files in the Windows Update settings.

If the problem remains, you may have to use the Installation Assistant to perform an in-place upgrade.

Check upgrade logs 

Microsoft's SetupDiag is a tool for administrators that can help troubleshoot and determine why an installation failed. This information could be critical to resolving the problem.

To determine why the upgrade failed to apply to the SetupDiag tool, use these steps:

  • Open the  SetupDiag  page .
  • Click the  Download SetupDiag  button to save the installer on your computer.

SetupDiag download

  • Right-click the "SetupDiag.exe" and select the  Run as administrator  option.
  • Right-click the  SetupDiagResults.log  file and select the  Open  option.

Once you complete the steps, the app will open the log file for review with the default text editor.

SetupDiag results

If an error was recorded and it's a known issue, the log should include details on resolving it. If the file has no details, you may find a link with the error code that you can use to research and fix the problem. 

Reinstall from Windows Update

Before going through the clean installation process, Windows 11 has an feature that allows you to reinstall the operating system without losing your files, apps, and settings. 

The feature uses the "Windows Update" settings to download and reinstall the current version of the operating system with ease to resolve issues, which may also be causing the Blue Screen of Death.

To reinstall Windows 11, use these steps: 

  • Open Settings .
  • Click on System .
  • Click the Recovery page on the right side.

Windows 11 Recovery settings

  • Click the Reinstall now button.

Windows 11 reinstall option

  • Check the "Automatically restart my PC 15 minutes after installation" option.
  • Click the OK button.

Restart to reinstall Windows 11

After you complete the steps, the feature will reinstall the operating system, fixing the problem causing the BoSD. (This option is available after installing the Windows 11 Moment 5 update .)

Clean installation 

If you want to prevent problems, such as blue screens, the best way to upgrade to a new version of Windows 11 is to perform a clean installation since this process will erase everything and set up a fresh copy of the system, which can also help to resolve other issues and improve performance.

A clean installation requires the device to start from a USB flash drive. If your computer can't start from a USB, you will have to change the boot order in the Unified Extensible Firmware Interface (UEFI) firmware.

Usually, to access your device firmware, you must use one of the function keys (F1, F2, F3, F10, or F12), the "Esc" key, or the "Delete" key during startup. However, since the settings are different per manufacturer and device model, you should check your computer manufacturer for more specific details.

While in the firmware, you must navigate to the "Boot" page and change the boot order to start from a USB flash drive. After completing these steps, you must create an installation media and use that media to continue with the clean installation.

To delete everything on the hard drive and do a clean install of Windows 11 to prevent the blue screen of death errors, use these steps:

  • Start PC with installation media.
  • Click the  Next  button on the "Windows Setup" page.
  • Click the  Install Now  button. 

Windows 11 install now

  • Click the  "I don't have a product key"  option to continue (assuming your computer was already properly activated).

Windows 11 product key option

  • Select the edition of Windows 11 that the product key activates (if applicable).

Windows 11 editions

  • Click the  Next  button.
  • Check the  "I accept the license terms"  option to continue.
  • Click on the  "Custom: Install Windows only (advanced)"  option.

Windows 11 clean install option

  • Select the partition with the current installation of Windows (usually "Drive 0"), and click the  Delete  button to remove it. 
  • Quick tip:  If you have multiple partitions on the primary hard drive (Drive 0), select and delete each one. The setup will recreate the required partitions automatically. You don't need to delete partitions from secondary drives.
  • Select the empty drive labeled  Drive 0 Unallocated Space .

Select Windows 11 target drive

Once you complete the steps, the setup will begin installing Windows 11, avoiding many blue screen errors. After the installation, you'll need to continue with the  out-of-box experience (OOBE)  to finish setting up the device. 

How to resolve blue screen errors during startup on Windows 11

If the device has problems starting up, you can use the Windows Recovery (WinRE) environment to troubleshoot and resolve the blue screen error with System Restore, Safe Mode, or Advanced Startup settings.

Fix errors with System Restore

Windows 11 still includes the legacy System Restore tool, which enables you to undo changes to resolve problems after installing a bad driver, system update, or application. (This feature will only work if you have  previously enabled it manually .)

You can access the tool through the Advanced Startup settings to use System Restore.

Access Advanced Startup from boot

To launch the Advanced startup settings to access System Restore, use these steps:

  • As soon as the Windows logo appears, press and hold the  power  button to interrupt the boot sequence.
  • Repeat  steps 1  and  2  two more times.

Windows 11 boot logo

After the third interruption, Windows 11 should open the recovery environment and continue with the steps below to access System Restore.

Access Advanced Startup from USB

Alternatively, you can use installation media to open the advanced settings with these steps:

  • Start PC with USB media. 
  • Quick tip:  If the computer isn't starting from USB, you must change your system's UEFI settings to ensure it can. You can usually access the UEFI by powering up your device and pressing one of the functions, "Delete" or "Esc" keys, but be sure to check your manufacturer's support website for more specific details.
  • Click the " Repair your computer"  option from the bottom-left corner.

Repair your computer

Once you complete the steps, continue with the "Restore Point" instructions below.

Fix blue screen of death with Restore Point

To fix blue screen problems with a restore point on Windows 11, use these steps:

  • Click the  Advanced Startup  option. 
  • Quick note: The "Advanced Startup" option is only available when using the Windows automatic repair feature, not when using USB media.
  • Click the  Troubleshoot  option.
  • Click on  Advanced options.
  • Click the  System Restore  option.

Open System Restore on WinRE

  • Click the Windows 11 option.
  • Confirm your account credentials (if applicable).
  • Click the  Continue  button.
  • Select the restore point to apply to the blue screen error.

WinRE select restore point

  • (Optional) Click the  "Scan for affected programs"  button to determine the apps that may be affected using a restore point.
  • Click the  Close  button.
  • Click the  Finish  button.

After completing the steps, Restore Point will apply the selected checkpoint, which will undo updates, drivers, apps, and system changes to the problem.

Fix errors with Safe Mode

On Windows 11, Safe Mode is an environment that loads only the essential services, drivers, and apps to access the desktop to troubleshoot problems.

If you don't have access to the desktop, you can boot your computer through the Windows Recovery environment.

To launch the Advanced Startup settings to access System Restore, use these steps:

After the third interruption, the system should enter the recovery environment and continue with the steps below to access the Safe Boot option.

Alternatively, you can use installation media to open the Windows Recovery environment with these steps:

  • Click the  Next  button.
  • Click the  "Repair your computer"  option from the bottom-left corner.

Once you complete the steps, continue with the instructions below to access the Safe Mode environment.

Fix bug check on Safe Mode 

To access Safe Mode to diagnose Blue Screen of Death errors, use these steps:

  • Click the  Advanced Startup  option
  • Click the  Troubleshoot  option.
  • Click on  Advanced options .
  • Click the  Startup Settings  option.

WinRE open Startup Settings

  • Click the  Restart  button.
  • After your computer reboots, press the  F4  (or  4 ) key to select the Enable Safe Mode option.

WinRE enable Safe Mode

After completing the steps, you can use the next set of instructions to uninstall updates and drivers that may prevent your computer from operating correctly.

Fix errors with WinRE

Since the Safe Mode environment loads the essential elements, you can still use Device Manager to remove drivers and Event Viewer to troubleshoot errors. However, the Settings app won't work to uninstall updates, but you can still use Command Prompt to complete the task.

Uninstall conflicting update

To uninstall a system update with Command Prompt, use these steps:

  • Use the "Windows key + R" keyboard shortcut to open the Run command. 
  • Type cmd and click the OK button to launch Command Prompt as an administrator.
  • Type the following command to view the most recent installed updates and press  Enter :  wmic qfe list brief /format:table
  • Confirm the  HotFixID  and  InstalledOn  information to determine the update to remove.
  • Type the following command to uninstall the update from your computer and press  Enter :  wusa /uninstall /kb:KB-NUMBER  

In the command, replace  KB-NUMBER  for the KB number of the update to uninstall. This example removes the update KB5013889 from Windows 11:  wusa /uninstall /kb:5034457

Safe mode uninstall update fix blue screen

  • Click the  Yes  button.

Once you complete the steps, you may need to restart the computer to apply the changes.

Uninstall conflicting driver

To uninstall an incompatible driver with Safe Mode, use these steps:

  • Use the "Windows key + R" keyboard shortcut to open the Run command.
  • Type the devmgmt.msc command and click the OK button to open the Device Manager app.
  • Expand the branch with the device causing the problem.
  • Right-click the device and choose the  Uninstall device  option.
  • Click the  OK  button.

Device Manager uninstall driver fix bug check

After you complete the steps, repeat them to remove other drivers as necessary, and then restart the device to see if the problem has been resolved.

Check Event Viewer 

The Event Viewer is another tool that you can use to find out more information about the Blue Screen of Death error to diagnose the issue.

To troubleshoot blue screens with the Event Viewer on Windows 11, use these steps:

  • Type the eventvwr.   msc command and click the OK button to open the Event Viewer app.
  • Expand the  Windows Logs  group.
  • Right-click the "System" category and choose the  "Filter Current Log"  option.

Event Viewer filter current logs

  • Click the  Filter  tab.
  • Use the  Logged  drop-down menu and select the time range when the error occurred — for example,  Last 12 hours .
  • Under the "Event level" section, check the  Critical and Error  options.

Event Viewer show Blue Screen of Death errors

  • Click the  OK  button.
  • Double-click to open each log to learn more details about the problem. 
  • Quick note:  The blue screen errors may appear as "BugCheck" in the "Source" column.
  • Check event log details for clues about the error.

Once you complete the steps, the "General" tab will give you some technical details you can use to diagnose and resolve the blue screen problem.

If the error doesn't provide enough information, copy the description, source, and event ID and use it to search online for a possible solution.

Fix blue screen error from Windows Recovery

If a recently installed update is causing the computer to have a blue screen, use the Advanced Startup settings in Windows Recovery to uninstall it.

To launch the Advanced Startup settings, use these steps:

After the third interruption, the system should enter the Windows Recovery Environment and continue with the steps below.

Alternatively, you can use installation media to open the Windows Recovery Environment with these steps:

  • Click the  "Repair your computer"  option from the bottom-left corner.

Once you complete the steps, continue with the instructions below.

Uninstall quality or feature updates

To uninstall the most recent update causing the bug check error, use these steps:

  • Click the  Advanced Startup  option.
  • Click the  Uninstall Updates  option.

WinRE uninstall updates

  • Click the "Uninstall latest quality update" option to remove a recent update or the  "Uninstall latest feature update"  option to roll back to a previous version.

Advanced startup uninstall update fix BSoD

  • Click the  Uninstall quality update button.

Advanced startup remove update

  • Click the  Done  button.
  • Click the  Continue  option.

After you complete the steps, the system will remove the update, resolving the Blue Screen of Death error.

How to resolve blue screen errors during normal use on Windows 11

When the blue screen occurs after signing into your account, the problem is typically a driver, missing update, or application.

Install latest updates

If you still have access to the desktop, you may be able to fix the bug check by installing the latest system updates, drivers, and apps.

System updates

To check for updates on Windows 11, use these steps:

  • Click on  Windows Update .
  • Click the  "Check for updates"  button.

Windows 11 download updates to fix blue screen

  • (Optional) Turn on the "Get the latest updates as soon as they're available" toggle switch to install upcoming updates that may include fixes for the current problem

Once you complete the steps, if the computer is missing an update, the system will download and install them automatically. 

Driver update

To check for driver updates on Windows 11, use these steps:

  • Click the  Advanced options  page on the right side.

Windows 11 Advanced settings

  • Click the  Optional updates  setting under the "Additional options" section.

Open Optional updates on Windows 11

  • Select the driver update to install.
  • Click the  "Download & install"  button.

Once you complete the steps, the most up-to-date driver should download and install automatically. 

If the system cannot detect new updates, check the manufacturer's support website and follow their instructions to download a more recent driver. (If the problem is the driver, you may want to consider trying out a beta version since it may include a fix for the problem.)

If a compatibility issue causes the blue screen with an app, installing the latest version may resolve the problem.

To update apps on Windows 11, use these steps:

  • Open  Microsoft Store .
  • Click on  Library .
  • Click the  Get updates  button.

Windows 11 updates apps

Once you complete the steps, any available updates will download and install automatically.

If you are dealing with an app you acquired outside the Microsoft Store, check for updates in the app's settings or the software vendor support website to download the latest available version.

Uninstall problematic apps, drivers, and updates

Software and hardware companies sometimes release updates with bugs that can cause the Blue Screen of Death, among other issues.

If you have access to the desktop, you can remove these system updates, drivers, or apps to mitigate the problem until a newer version rolls out with a permanent fix.

Remove updates

To uninstall updates on Windows 11, use these steps:

  • Click on  Update history .

Open Update history

  • Click the  Uninstall updates  option under the "Related settings" section.

Option uninstall update

  • Click the  Uninstall  button for the update to remove.

Uninstall problematic update on Windows 11

After completing the steps, the update will be removed from the computer, hopefully fixing the bug check problem.

Remove drivers

To uninstall a device driver on Windows 11, use these steps:

  • Open  Start .
  • Search for  Device Manager  and click the top result to open the app.
  • Right-click the device and select the  Uninstall device  option.

Device Manager uninstall driver to fix bug check

Once you complete the steps, the driver will be removed from the computer.

If the graphics card driver causes the problem, you can use the Display Driver Uninstaller (DDU) tool to fully remove the driver since using the manufacturer tool may not get rid of all the components.

Rollback driver version

Alternatively, you can try rolling back to the previous version of the driver if a newer version is causing BSoD on Windows 11.

To rollback to a previous version of a driver, use these steps:

  • Search for  Device Manager  and click the top result to open the console.
  • Expand the category of the device with the problem.
  • Right-click the device and select the  Properties  option.

Device Manager open driver properties

  • Click the  Driver  tab.
  • Click the  "Roll Back Driver"  button (if available). 

Windows 11 rollback driver to fix blue screen

  • Quick tip:  If the option isn't available, the system doesn't have a backup of the previous driver.
  • Select one of the available options to answer the question.

After completing the steps, the driver will roll back to the previous version to resolve the blue screen problem.

Disable drivers

If you don't want to uninstall or roll back the driver, you can disable it to confirm whether the device is causing the issue.

To disable a device driver on Windows 11, use these steps:

  • Right-click the device and select the  Disable device  option.
  • Click the  Yes  button.

Device Manager disable driver

Once you complete the steps, the device will no longer be available on Windows 11 but will remain installed.

Remove apps

If you are dealing with a compatibility problem, you will probably experience a Blue Screen of Death randomly or upon launching the app. In this case, you can try updating the app to a newer version or uninstall the app in question to overcome the problem.

To uninstall an app on Windows 11, use these steps:

  • Click on Apps .
  • Click the  "Installed apps"  page on the right side.

Open Installed apps page

  • Select the app, click the menu (three-dotted), and choose the  Uninstall  option.
  • Click the  Uninstall  option again.

Uninstall app to fix blue screen error

After completing the steps, the app will no longer be available on the computer, mitigating the blue screen problem. Once an update becomes available to resolve the bug check permanently, you can then reinstall the app.

On Windows 11, a Blue Screen of Death error message may appear after connecting a new piece of hardware (for example, a USB drive, graphics adapter, etc.). If this happens, you are probably facing a compatibility issue, the hardware is broken, or the system is installing the wrong driver.

If you encounter a compatibility issue, you can contact support for assistance, or you may need to replace the hardware with a compatible alternative.

If the system tries installing the wrong driver, uninstall the current one and install the correct version using the manufacturer's support instructions.

Run DISM and SFC commands

If you see a blue screen due to an installation problem, you may be able to resolve the issue using the Deployment Servicing and Management (DISM) and System File Checker (SFC) tools.

To resolve installation problems with DISM and SFC commands on Windows 11, use these steps:

  • Search for  Command Prompt , right-click the top result, and select the  Run as administrator  option.
  • Type the following command to repair the Windows 10 image and press  Enter : DISM /Online /Cleanup-Image /RestoreHealth
  • Type the following command to repair the Windows 11 setup and press  Enter : SFC /scannow 

Dism and SFC commands to fix blue screen errors

  • Quick tip:  If errors exist, run the command multiple times to ensure that everything has been repaired correctly.

Once you complete the steps, the DISM command will repair problems with the local system image, and the SFC command will use the files in the system image to repair damaged files in the current setup of Windows 11, hopefully fixing the Blue Screen of Death.

If you still have access to the desktop, the Event Viewer can help find out the reason the device is getting bug-check errors.

To review event longs on Windows 11, use these steps:

  • Search for  Event Viewer  and click the top result to open the app.
  • Right-click the "System" category and choose the  Filter Current Log  option.

Event Viewer filter current logs

  • Under the "Event level" section, check the  Critical  and  Error  options.

Event Viewer find bug check errors

Once you complete the steps, the "General" tab will give you some technical details that you can use to diagnose and resolve the blue screen problem on Windows 11.

If the error doesn't provide enough information, you can copy the description, source, and event ID and use it to search online for a possible solution.

Troubleshooting and fixing Blue Screen of Death errors can be difficult and time-consuming. However, typically, it's an issue with a driver or application conflicting with Windows 11 (or vice versa).

Finally, in addition to blue screens, you may also come across a black screen, which is usually related to display connection issues, graphics driver problems, or something else happening in the system.

More resources

For more helpful articles, coverage, and answers to common questions about Windows 10 and Windows 11, visit the following resources:

  • Windows 11 on Windows Central — All you need to know
  • Windows 10 on Windows Central — All you need to know

Mauro Huculak

Mauro Huculak is technical writer for WindowsCentral.com. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community.

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how to solve blue screen of death problem

11 Tips to Help You Fix the Windows 10 Blue Screen Error

What is a blue screen in Windows? How do you fix blue screen errors? Here are several fixes for this common Windows problem.

The blue screen of death (BSOD) error is something every Windows user runs into sooner or later. It's a frustrating problem, as it's often tough to troubleshoot and can pop up out of nowhere.

We'll walk you through some basic tips on how to fix a blue screen on Windows 10 (and 11), as well as provide resources for specific blue screen error codes.

What Is a Blue Screen?

In case you're not sure what a blue screen problem even is, let's first review this important Windows term.

What's commonly called a "blue screen of death" in Windows 10, Windows 11, and other versions is technically known as a stop error or fatal system error . This occurs when the operating system crashes, meaning that it ran into some issue that prevented it from running safely. When this happens, Windows displays a blue screen with some information about the problem and then restarts.

Blue screens can happen for many reasons, which we'll dig into below. Common BSOD causes include bad drivers, problems with hardware, and operating system errors.

Newer versions of Windows, like Windows 10 and 11, are more stable than earlier versions, so you hopefully won't run into blue screens too often. You should also know that a blue screen occurring one time isn't necessarily an issue. Sometimes Windows will freak out with a BSOD, then work perfectly fine after you reboot.

Thus, you should only need to dig into the following blue screen error fixes if you continually hit a blue screen.

1. Note Your Windows Blue Screen Stop Code

Since there are so many kinds, it's tough to talk about how to resolve blue screen errors without knowing the specific error you're hitting. Thus, the best place to start with fixing blue screens is by noting the actual problem.

In Windows 10 and 11, a BSOD contains a sad face emoticon, along with a simple error message. Below this, you'll see a link to Microsoft's blue screen troubleshooting page (which hasn't been updated for modern versions), a QR code that leads to this page, and a Stop Code field.

The most important part is to note the stop code listed on the page, which will help you narrow your troubleshooting. If you miss the code initially, follow our guide to retrieving stop codes in Windows 10 .

2. Try Specific Troubleshooting for Your Blue Screen Error Code

Now that you know what your specific issue is, you can move towards appropriate blue screen fixes. We've written troubleshooting guides for some of these, so check out the one that matches your error:

  • How to fix the Critical Process Died stop code
  • Resolving the System Service Exception blue screen
  • A guide to troubleshooting the Memory Management BSOD
  • Fixing an Unexpected Store Exception stop error in Windows
  • How to resolve Inaccessible Boot Device errors
  • How to fix the Bad System Config Info error
  • Guide to fixing blue screen error 0x0000003B
  • How to fix Windows 10 Error Code 0xc00000e
  • Fixing the HYPERVISOR_ERROR blue screen error
  • Resolve the SYSTEM THREAD EXCEPTION NOT HANDLED error

These aren't the only blue screen errors you'll come across, but they're some of the most common. In case you can't determine your exact error code, or the troubleshooting in those guides didn't solve your issues, move onto the below more general blue screen error solutions.

3. Review Recent Computer Changes

Many times, you'll start seeing blue screen errors after making a change to your system. Such changes can introduce problematic elements into an otherwise stable environment. Identifying what you changed will help your troubleshooting.

For example, if you just installed a new printer, try unplugging it from your computer to see if the blue screen persists. If you recently ran a Windows update, head to Settings > Update & Security > Windows Update > View Update History . (On Windows 11, this is under Settings > Windows Update > Update history ).

On the next page with the list, click Uninstall updates and remove the most recent update to see if that solves the problem.

The same goes for software. If you started noticing the blue screens after installing a new program, try removing the app from Windows and see if that fixes your issues.

4. Check for Windows and Driver Updates

While bad updates can sometimes introduce issues, oftentimes Microsoft and third-party companies issue updates to fix problems like these. Visit Settings > Update & Security > Windows Update (on Windows 11, Settings > Windows Update ) and apply any pending updates, just in case they hold the fix.

It's also important to check your drivers, since they can often be a source of Windows 10 blue screens. To do this, press Win + X (or right-click on the Start button) to open the power user menu. Then choose Device Manager to open that utility.

Here, check for yellow triangle icons on any entries, which indicate a problem with the driver. You should double-check any devices that appear with this, as you may need to reinstall the driver or remove the device.

You can right-click an entry and choose Update driver to check for updates, but this isn't always reliable.

Instead, you should visit the manufacturer's website and grab the latest drivers from there. Follow our guide to updating Windows drivers for help.

5. Run a System Restore

The System Restore feature in Windows allows you to return your system to a previous state. It's a handy troubleshooting tool, as it's simple to use and lets you see if your issue is software-based.

Type recovery into the Start menu and open the Recovery Control Panel entry that appears. Here, click Open System Restore to launch the tool. After clicking Next once, you'll see a list of restore points you can return to. Select one, then hit Scan for affected programs if you want to see what software will change.

Running a System Restore doesn't affect your files, but it will uninstall any drivers or software you've installed since the restore point was made. In addition, it will reinstall anything you removed since that time.

Confirm your system restore, then you can start the process. This will take a few moments, then you'll be back to your system like it was at the time. If you don't get blue screens after this, your problem was likely software-related.

6. Scan for Malware

Malware can damage your Windows system files and result in a blue screen. You should run a scan for infection to rule out anything like this.

We recommend using Malwarebytes to run a scan. This will look for all sorts of rogue software and remove it for you. If it finds anything, reboot after the cleaning and see if your blue screen errors go away.

7. Test Your Computer Hardware

If you haven't figured out why you're getting a blue screen of death, you should next check your computer's physical components. Sometimes a failing stick of RAM, or another bad component, can result in a blue screen.

We've shown how to test your PC for hardware failure . Use those tools to test your system and replace anything that you find is faulty.

8. Run an SFC Scan

Windows includes a command line tool called SFC (System File Checker). Running it checks for damaged Windows system files and attempts to fix them. Doing so may solve your blue screen issue.

Again, press Win + X (or right-click on the Start button) to open the power user shortcut menu. Choose Command Prompt (Admin) , Windows PowerShell (Admin) , or Windows Terminal (Admin) , then type the following:

Give this some time to run, and you'll see the results before long. If it found and applied any fixes, reboot and see if the blue screen issue stops.

9. Boot Into Safe Mode

Depending on the severity of your issue, you may be able to perform all the above troubleshooting steps while working in Windows as usual. However, if you have a major issue, the blue screen errors might prevent you from working normally. In that case, you'll need to boot into safe mode .

Safe mode allows you to load a basic Windows configuration with only the essentials that it needs to run. This prevents third-party apps from interfering with normal operations. If you can work in safe mode without hitting a blue screen, an installed app or service is likely causing the problem.

While in safe mode, you can run a malware scan, use System Restore, and otherwise troubleshoot as we've discussed.

10. Use Advanced Blue Screen Troubleshooting Tools

For deeper troubleshooting, you can utilize tools that interpret the information Windows dumps after it crashes to a blue screen . These are typically only for advanced users.

Follow our instructions on how to fix blue screen errors with WinDbg and BlueScreenView for help using a few of these tools.

11. Reinstall Windows

If all else fails, you'll need to reinstall Windows on your computer. At this point, you've ruled out drivers, hardware, malware, and software issues, so there must be some deeper underlying problem on your system.

Follow our guide to resetting Windows 10 to learn the best way to do this.

Now You Know How to Solve Blue Screen Errors in Windows 10

Blue screen errors are frustrating to deal with, especially because they can block you from troubleshooting properly. But after walking through the above tips, you know what a blue screen error is and how to resolve it.

Going forward, it's smart to watch for signs that your computer is about to crash, so you can hopefully prevent these issues from happening in the first place.

WinTips.org

How to fix Blue Screen Of Death 'BSOD' Problems on Windows.

The Blue Screen errors (also know as "Blue Screen Of Death" or "BSOD" or "STOP errors") are the most difficult problems to troubleshoot in Windows, because most of the time, BSOD problems occur suddenly, when the system crashes and without any obvious reason (e.g. after a hardware or software change or whenever you try to launch a specific application).

Blue Screen Of Death

BSOD errors are commonly caused due to hardware malfunctions: a faulty RAM, HDD or VGA, a defective power supply (PSU), or overheating. In the rest cases blue screen problems may be caused by a wrong or corrupted device driver, overclocking issues or malware infections.

This tutorial contains detailed instructions on how to troubleshoot BSOD (Blue Screen Of Death) problems.

How to Resolve BSOD problems on Windows 10, 8.1, 8, 7 or Vista.

Important: Before continuing to troubleshoot BSOD problems by following the methods mentioned below:

1. Disconnect all external connected devices from the system (e.g. USB Disk, Flash Disk, Printer, etc.)

2. Ensure that you haven't changed your Software or Hardware : If you have recently changed your hardware on your machine (e.g. you added more RAM, or you have changed the VGA card), or you have installed a new hardware device driver or a new software (e.g. Antivirus), then, probably, this is the reason for the BSOD problem.

3. Ensure that your computer doesn't overheat. Check that your system's hardware temperature (CPU, Memory, GPU) is normal and not overheating. For this task you can use the CPUID HWMonitor utility. If your system is overheating, then clean your computer from dust remaining inside to avoid high temperatures and operational problems. The best way to do this is to use a powerful air blower. Also ensure that the air flow outwards is not prevented.

4. Ensure that your RAM and HDD (hard disk) are healthy: Many times the blue screen problems are caused due to a defective (faulty) Memory (RAM) or Hard Disk. So, proceed and diagnose your system's memory and hard disk for hardware problems by following the instructions on these tutorials:

  • How to diagnose your hard drive (HDD) for hardware problems.
  • How to diagnose your computer's Memory (RAM) for problems.

Note 1. The methods below can be applied only if you can start Windows "Normally" or in "Safe Mode" or in "Safe Mode with Networking". – If you faced a BSOD loop and you cannot boot to Windows normally (or in Safe Mode), then the only option you have to troubleshoot the blue screen problem is to use the "System Restore" feature in order to restore your system to a previous working state.

  • To launch System Restore: 
– In Windows 7 & Vista , press the F8 key, to enter to Advanced Boot Options and then choose Repair Your Computer .* Then follow the on screen prompts to restore your computer to an earlier state . * Suggestion: Before trying the repair option, give it a shot and select the "Last Known Good Configuration " option. – In  Windows 10, 8,1 & 8 : In these editions of Windows, you cannot use the "F8" – Advanced Boot Options – menu, if Windows crash immediately. At this case just try to unplug your computer immediately from the power outlet (if you are a laptop owner remove the battery also) and then power on your computer again. Normally it will boot to repair mode. If not, then you have to boot your computer from a Windows installation (recovery) media in order to restore your computer to a previous working state.
  • How to create a Windows 10 USB boot media.
  • How to create a Windows 10 DVD boot media.

Note 2. If none of the below methods resolve the BSOD problem, you can find additional instructions on this article: How to Resolve BSOD Problems from Blue Screen & MiniDump information.

Common Solutions to fix Blue Screen – BSOD – Problems.

Method 1: scan your computer for viruses and malware., method 2: perform a clean boot of windows., method 3. use sfc scannow tool to repair windows system files., method 4. uninstall and re-install essential device drivers ., method 5. uninstall the antivirus/security software ., method 6. restore windows to a previous working state., other methods to resolve bsod problems., method 1: scan your computer for viruses and malware to fix bsod..

Important: Before following the rest of the steps, make sure that your computer is 100% clean from harmful programs like rootkits, malware or viruses. To accomplish this task, follow the steps from this Quick Malware Scan and Removal Guide .

After checking/cleaning your computer from viruses, try to start Windows normally. If the BSOD problem persists, then continue to the next method.

Method 2. Perform a Clean Boot to Resolve BSOD.

The next method to troubleshoot BSOD problems, is to disable all non Microsoft services that run automatically at Windows startup. To do that:

1. Press the Windows + R keys to load the Run dialog box. 2. Type msconfig to open the System Configuration utility and press Enter .

fix bsod stop error

3. At Services tab check the Hide all Microsoft services checkbox .

clean boot

4. Press the Disable All button, in order to disable all non Microsoft services starting at Windows Startup. 5. Click OK to apply changes and restart your computer normally.

windows clean boot

6. After the restart:

i. If you can work with your computer normally and without BSOD errors, then open the System Configuration utility again and enable one-by-one the disabled services until you find out which one causes the blue screen problem. ii. If the BSOD problem persists, then continue to the next method.

Method 3. Use SFC Scannow to Repair Windows System Files.

Run the System File Checker (SFC) tool to fix Windows corrupted files and services. To do that:

1. Open an Command prompt with Administrative privileges.

  • In Windows 7 & Vista , go to Start > All Programs > Accessories. Then right click at Command prompt and choose Run as administrator .

image

2. In the command window, type the following command and press Enter .

  • SFC /SCANNOW

sfc snannow

3. Wait and do not use your computer until SFC tool checks and fixes the corrupted system files or services. 4. When SFC tool finishes, reboot your computer and check if the BSOD problem persists. If yes, then continue to the next method.

Method 4. Uninstall and re-install essential device drivers.

Uninstall and then re-install some essential device drivers on your system, to find out if anyone of them causes the BSOD problem. The device drivers that most of the times cause blue screen problems are the following:

  • Display Adapter Driver
  • Wireless Adapter Driver
  • Ethernet Adapter Driver

To accomplish this task:

1. Uninstall the first device driver from the list above. 2. Restart your computer. 3. Download the latest driver for the device from manufacturer's website. * 4. Restart your computer again. 5. After restart check if your computer is working normally without BSOD errors. If not, then proceed and uninstall the next mentioned driver in the list above.

* Note: In some cases, especially for Video Cards, it is a better to download an older and more stable device driver for your hardware.

  • Related article: How to fix "Display Driver Stopped Responding" – BSOD problem .

Method 5. Uninstall the Antivirus/Security software.

Uninstall any security or antivirus software installed on the system. In case that you use Microsoft Security Essentials (Windows 7 or Vista) or Windows Defender (Windows 10 or 8), as your antivirus program, then prevent the corresponding service from starting at Windows startup by using Windows Registry. To do that:

1. Start your computer in Safe mode . 2. Press the Windows + R keys to load the Run dialog box. 3. Type regedit to launch the Windows Registry Editor and click OK .

disable defender registry

4. Navigate to the corresponding key according the MS antivirus program you use:

  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MsMpSvc
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinDefend

5. At the right pane, double click to open the Start value. 6. Check Decimal and change the value data from 2 to 4 and click OK . *

* Service State possible values:

0 = Boot 1 = System 2 = Automatic 3 = Manual 4 = Disabled

disable essentials registry

7. Restart your computer and logon to Windows normally.

i. If you can work with your computer normally and without BSOD problems, then reinstall the antivirus software or use another program for your security protection. Related article: Best Free Antivirus Programs for Home use. ii. If the BSOD problem persists, then continue to the next method.  

Method 6. Use System Restore to restore Windows to a previous restore point.

At some cases the Blue Screen errors begin to appear after a Windows Update or after an automatic hardware driver update. In these cases the most reliable method to resolve BSOD problems, is to restore your system to a previous working state. To do that:

1. Press the Windows + R keys to load the Run dialog box. 2. At the "Open" box type rstrui (or rstrui.exe ) to launch the System Restore utility and press OK .

rstrui

3. Press Next at the first screen. 4. Select the recommended restore point or check the Show more restore points option, to choose a different restore point (older) and press Next .

system restore

5. Follow the on screen prompts and then wait until Windows restores your computer at the chosen date/time. 6. When the restore process is completed, your system will restart. 7. If the System Restore has completed successfully, then the BSOD problem will probably disappear.

1. Install all important Windows Updates. 2. Install the latest drivers for all peripheral devices (Printer, Scanner, etc.) 3. Backup your files and perform a clean Windows installation. 4. If you 're a more advanced user and you want to continue the BSOD troubleshooting, then follow the instructions on this article to find out which file, module or driver causes the BSOD Crash Error: How to Resolve Blue Screen Problems by reading BSOD & MiniDump information .

That's it! Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.

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[Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD)

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Applicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC

A Blue Screen Error will occur if a problem causes your system abnormal or restart unexpectedly due to software or hardware problems. It’s also called BSOD (Blue Screen of Death, as following picture).

how to solve blue screen of death problem

There are some reasons that may cause Blue Screen Errors:

  • From Windows packages, such as caused by Windows Update.
  • The compatibility problem between new extended hardware and the device, or the hardware devices have error. 
  • The compatibility problem between installed software and system.
  • System virus.               Please try the following video and troubleshooting steps to solve your problems.

Please go to the corresponding instruction based on the current Windows operating system on your device:

Windows 11 operating system

Table of Contents :

If during the startup process, you encounter a blue screen error with the stop code 'INACCESSIBLE BOOT DEVICE' , try changing the current Intel VMD Controller settings to another option. (For example, if VMD is currently enabled in the BIOS, try changing it to disabled to see if it resolves the issue.)

Note : If you encounter a different stop code than 'INACCESSIBLE BOOT DEVICE', please proceed to the next troubleshooting step.

Note : The BIOS configuration screen may vary depending on the model.

how to solve blue screen of death problem

Back to Table of Contents

Regularly updating BIOS, Windows, and drivers can enhance system stability and performance. Ensure that your device is using the latest versions. Learn more about updating BIOS:

How to update the BIOS version in Windows system

How to use EZ Flash to update the BIOS version

(For desktop products, please refer to  ASUS Motherboard EZ Flash 3 Introduction .)

Learn more about updating Windows and drivers:

How to execute Windows Update

How to update drivers via System Update in MyASUS

If the problem persists after you have updated BIOS/Windows packages/drivers to the date, please continue to the next chapter for troubleshooting.

User can inspect whether the hardware device is good by the Hardware Diagnostic via MyASUS, and run further checking on Blue Screen Error. If any error occurs after diagnosing, we recommend that you visit ASUS repair center to replace the hardware device.

how to solve blue screen of death problem

  • If any error occurs, please visit ASUS repair center to replace the hardware device. Here you can learn more about  How to use Customer Support to contact ASUS  for the further repair request.              If no issue found after 'Blue screen error' check, it means your hardware devices are good. Please continue the next troubleshooting step.

Sometimes, the external devices connected to your device can be the cause of Blue Screen Errors, so please try to remove them, such as external hard drives, printers, memory cards, external ODD (if your device is with internal ODD, please remove CD/DVDs), dongles, etc.  After that, restart your device. If you don’t experience the issue after restarting your device, the external device may be the cause of the problem. We recommend that you do not use this device and contact your device manufacturer for support.

If you do not use any external devices or the problem still persists after removing them, please confirm  whether you had ever installed / replaced any hardware devices , such as disk drives (HDD or SSD) or Memory modules. The compatibility problem could be the cause and exist between new hardware devices and ASUS products / system, so please try to remove the hardware device. If you don’t experience the issue after removing the hardware device, we recommend that you do not use this device and contact your device manufacturer for support.

If the problem persists after above steps, please continue the next troubleshooting step.

Some problems may occur after Windows Update or a specific application installed in your device, including the compatibility issue between applications and system, or Windows core programs may be crashed.

You can  view update history  to check recently installed updated items.

how to solve blue screen of death problem

  • You can confirm the installed date and whether you experience Blue Screen Errors after that, and then refer to the following steps to know how to uninstall or go back to the previous version.

If you experience Blue Screen Errors after installing feature updates in Windows, we recommend that you go back to the previous version and wait for the modification from Microsoft in order to prevent any initial unstable problem. Here you can learn more about  How to go back to the previous version of Windows .

If you cannot go back to the previous version of Windows, we recommend that you restore the system from restore point, here you can learn more about  How to use restore point to restore the system .

If you experience Blue Screen Errors after installing quality updates in Windows, we recommend that you uninstall the update and wait for the modification from Microsoft, please refer to the following steps to know how to uninstall it.

how to solve blue screen of death problem

If you experience Blue Screen Errors after updating drivers in Windows, we recommend that you go back to the previous version and wait for the fixed one. Please refer to the following steps to know how to go back to the previous driver version.

how to solve blue screen of death problem

Blue Screen Errors may occur if there is a compatibility issue between an initial installed application and Windows system, so we recommend that you uninstall this application first. Here you can learn more about  How to search or uninstall recently installed applications .

If the problem is gone after uninstalling this application, we recommend that you check the supported Operating System or specification in this application’s official website, or contact the application manufacturer for support.

If the problem happens recently, and if you have ever created a restore point or there is an automatic system restore existed, try to restore the device to a point before the problem began to resolve the problem. Here you can learn more about  How to use restore point to restore the system .

If the problem persists, please continue to the next chapter for troubleshooting.

If the problem persists after all troubleshooting steps are completed. Please backup your personal files, then reset the device to back to its original configuration. Here you can learn more about How to reset the system .

Windows 10 operating system

how to solve blue screen of death problem

Sometimes, the external devices connected to your device can be the cause of Blue Screen Errors, so please try to remove them, such as external hard drives, printers, memory cards, external ODD (if your device is with internal ODD, please remove CD/DVDs), dongles, etc.  After that, restart your device . If you don’t experience the issue after restarting your device, the external device may be the cause of the problem. We recommend that you do not use this device and contact your device manufacturer for support.

If you do not use any external devices or the problem still persists after removing them, please confirm whether you had ever installed / replaced any hardware devices , such as disk drives (HDD or SSD) or Memory modules. The compatibility problem could be the cause and exist between new hardware devices and ASUS products / system, so please try to remove the hardware device. If you don’t experience the issue after removing the hardware device, we recommend that you do not use this device and contact your device manufacturer for support.

You can view update history to check recently installed updated items.

how to solve blue screen of death problem

If you experience Blue Screen Errors after installing feature updates in Windows, we recommend that you go back to the previous version and wait for the modification from Microsoft in order to prevent any initial unstable problem. Here you can learn more about How to go back to the previous version of Windows .           

If you cannot go back to the previous version of Windows, we recommend that you restore the system from restore point, here you can learn more about How to use restore point to restore the system .

how to solve blue screen of death problem

Blue Screen Errors may occur if there is a compatibility issue between an initial installed application and Windows system, so we recommend that you uninstall this application first. Here you can learn more about How to search or uninstall recently installed applications .

If you still cannot resolve your problem, download MyASUS and try the System Diagnosis for troubleshooting. Click below! 

how to solve blue screen of death problem

How to Fix Windows Blue Screen of Death Errors

Yash

The dreaded blue screen! One view of the blue screen error displayed by Windows can be enough to ruin your day. They usually occur when there has been a system instability, and Windows has to restart immediately in order to fix that instability. But many a time, Windows is unable to fix the error on its own. And learning about the error yourself may turn out to be a hair-tearing process, as blue screens don’t clearly explain the error – they just give error codes! So to help you get your computer up and running again, we present the solutions to fix that blue screen error which has been bugging you.

Find out the error code of the blue screen

Every blue screen has an error code, which helps to identify the exact issue which is causing the crash. The error code can be in the form of stop codes, but they can often be very generic.

how to solve blue screen of death problem

The most common stop error codes are the following:

  • CRITICAL_PROCESS_DIED
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • IRQL_NOT_LESS_OR_EQUAL
  • VIDEO_TDR_TIMEOUT_DETECTED
  • PAGE_FAULT_IN_NONPAGED_AREA
  • SYSTEM_SERVICE_EXCEPTION
  • DPC_WATCHDOG_VIOLATION

Perform an SFC scan

The System File Checker (SFC) is a command-line tool in Windows which checks for any damages and errors in Windows system files and then tries to fix them. Often an SFC scan can help you get rid of blue screen errors.

Right click on the ‘Start’ button and click on ‘Command Prompt (Admin)’.

how to solve blue screen of death problem

In the open command prompt window, type ‘sfc /scannow’ (without quotes) and press Enter.

how to solve blue screen of death problem

Windows will scan and fix the any erroneous files in your system.

Uninstall any programs installed just before the BSOD

Usually, faulty software installations can result in blue screen errors. So analyze the last program(s) which you had installed, and then uninstall them to see whether this alleviates the issue.

Right click on the Start button and click on ‘Settings’.

how to solve blue screen of death problem

Select ‘Apps’ from main screen of Windows 10 settings.

how to solve blue screen of death problem

On the ‘Apps & features’ screen, sort the apps by ‘Install date’ so that you know which apps were recently installed or updated on your system.

how to solve blue screen of death problem

To uninstall an app, click on it once and then select the ‘Uninstall’ button from the expanded menu.

how to solve blue screen of death problem

If you see a confirmation pop-up, click on ‘Uninstall’ again, and follow the on-screen instructions of the program to successfully uninstall it.

Uninstall the most recent Windows Update

Sometimes a faulty Windows update can cause blue screen errors. Although it may seem strange, the updates which are released to fix issues may sometimes create issues themselves! So it is prudent to uninstall the most recent update. If it is indeed causing the issue, but rest assured that Microsoft will release a fixed update in a short period.

Right click on the ‘Start’ button and click on ‘Settings’.

Then select ‘Update & Security’ from the main screen of Windows 10 settings.

how to solve blue screen of death problem

On the next screen, click on the ‘View update history’ option.

how to solve blue screen of death problem

Then click the ‘Uninstall updates’ link/option at the top of the screen.

how to solve blue screen of death problem

This will open the ‘Installed updates’ window inside the good ‘ol ‘Control Panel’ interface. Choose the most recent update on the system and click the ‘Uninstall’ button at the top of the updates list.

how to solve blue screen of death problem

Check for driver issues

Windows recognizes and operates hardware through software known as drivers. Each hardware has a separate driver. These drivers must always be in a perfectly error-free state for the hardware, and subsequently, the operating system, to run smoothly. If there is any issue with the driver, the hardware might malfunction and cause the system to crash, leading to blue screen errors. So, it becomes absolutely necessary to check whether all the drivers are functioning properly or not.

To check for driver issues, right-click on the ‘Start’ button or press Win + X and select ‘Device Manager’ from the menu.

how to solve blue screen of death problem

On the Device Manager window, check whether any of the devices have a yellow warning sign attached to them. The sign means that the driver is not functioning properly. Although not all warning sign leads to malfunctions, there are times when an erroneous driver does lead to crashes. So, it is better to go through the following steps for all the drivers which are showing this sign.

Right-click on the device which has a yellow warning sign, and select ‘Properties’ from the context menu.

On the device property screen, it will show you the exact cause of the error and also the error code associated with it.

how to solve blue screen of death problem

In this window itself, click on the button ‘Update Driver…’ button.

how to solve blue screen of death problem

Then select ‘Search automatically for updated driver software’. This option will make Windows search for the latest compatible version of the driver online.

how to solve blue screen of death problem

If no drivers are found automatically, you can also download the device drivers from the manufacturer’s website. If you don’t know the exact hardware for which you have to download the drivers, you can find it out easily.

From the driver properties window, go the to the ‘Details’ tab.

how to solve blue screen of death problem

Click on the ‘Property’ drop down box, and select ‘Hardware IDs’ from the list.

how to solve blue screen of death problem

A window will open which will show a long list of random characters. But actually these are not random at all. They are the unique ids of the device. Copy or note down the top most ID.

how to solve blue screen of death problem

Now head on to your preferred search engine and perform a web search on that hardware ID. The search results will show you the make and manufacturer of the device.

how to solve blue screen of death problem

Using the information, download the relevant drivers of the device. After downloading, head back to the driver properties window and again click on the ‘Update Driver…’ button.

This time, select the second option ‘Browse my computer for driver software’.

how to solve blue screen of death problem

Locate the folder where the downloaded drivers are stored, and then click the ‘Next’ button.

how to solve blue screen of death problem

There may be chances that Windows does not find compatible software in the drivers you have downloaded. Or just that even after trying your best, you have been unable to find device drivers using the above steps.

If that is so, click the ‘Let me pick from a list of device drivers on my computer’.

how to solve blue screen of death problem

If a compatible hardware driver is present, you can choose it and click on the ‘Next’ button to install the driver. Otherwise uncheck the ‘Show compatible hardware’ checkbox.

how to solve blue screen of death problem

Now Windows will show a list of all the devices of which it has driver software already present in the system. Choose the appropriate manufacturer from the left column and the proper device from the right column. Then click on ‘Next’.

how to solve blue screen of death problem

Windows will display a warning message box. It usually gives this warning in order to prevent users from installing the wrong drivers. Click ‘Yes’.

how to solve blue screen of death problem

Let Windows install drivers. A confirmation dialog will appear when the installation is over. Until the time you do not see this dialog box, the driver has not been installed.

how to solve blue screen of death problem

After the installation, whether automatically or manually, you can even check out the version and date of the driver.

how to solve blue screen of death problem

You will also notice that the yellow error sign has gone away after updating the driver.

how to solve blue screen of death problem

In all likelihood, solving these driver issues may make the blue screen error go away.

Restore Windows 10 to the Pre-BSOD state

System restore is a convenient tool when something goes wrong in Windows. It takes back the operating system to a pre-set point before the blue screen where it was running fine. This step requires a system restore to have already been enabled in the operating system so that new restore points can be created.

Press Win + Q , type ‘restore’ in the search box, and press Enter to launch the ‘Create a restore point’ feature on your PC.

how to solve blue screen of death problem

From the window that opens, go to the ‘System Protection’ tab, and click on the ‘System Restore’ button.

how to solve blue screen of death problem

Click ‘Next’ on the System Restore window that opens.

how to solve blue screen of death problem

Then select a Restore point on the next screen. Windows creates automatic restore points when you make changes to your system. If you didn’t create a restore point manually in the past, use the most recent ‘Automatic Restore Point’ created by Windows, and click the ‘Next’ button.

how to solve blue screen of death problem

Finally, confirm your restore point by clicking the ‘Finish’ button.

how to solve blue screen of death problem

Reinstall Windows 10

If even after following all the steps, the blue screen error is not going away on your PC, then maybe it’s time to reinstall Windows 10. Don’t worry, it is not as tough as it sounds! But before you start, remember to back up your browser bookmarks if you don’t have them synced with your Microsoft or Google account in either Microsoft Edge or Chrome, as they will be removed in the reset process along with the browser.

Right click on the ‘Start’ button and select ‘Settings’.

how to solve blue screen of death problem

Select ‘Update and Security’ from the main Windows 10 Settings screen.

how to solve blue screen of death problem

From the menu items on the left panel, select the ‘Recovery’ option.

how to solve blue screen of death problem

Under the heading ‘Reset this PC’, click the ‘Get started’ button.

how to solve blue screen of death problem

Sometimes the reset function might not start inside the operating system. But don’t worry. There is a fix for that too. Just below the ‘Reset this PC’ section lies the ‘Advanced startup’ section. Click on the button ‘Restart now’ in that section.

how to solve blue screen of death problem

This will make Windows restart into the Windows Recovery Environment (WinRE) Mode. Click on ‘Troubleshoot’.

how to solve blue screen of death problem

In the next window, click on ‘Reset this PC’.

how to solve blue screen of death problem

The reset system window will open up. Since you are resetting the PC out of necessity in order to remove the blue screen error, it would be prudent to click on ‘Keep my files’.

how to solve blue screen of death problem

In the next step, Windows will show you a list of all the installed apps that will be removed from the PC. Apps are not seen as personal files by the operating system, hence they won’t be retained upon resetting the PC. That is what we want, since any of the apps could have been malfunctioning, causing the blue screen issue.

Acknowledge the list and move on to the next step by clicking on ‘Next’.

how to solve blue screen of death problem

If you had upgraded the PC from a previous version of Windows to Windows 10, you will get a warning stating that you won’t be able to go back to the previous version of Windows. Since that is not the main concern for us here, click ‘Next’.

how to solve blue screen of death problem

Now Windows will show you a final list of all the things which will happen due to the reset process. Click on ‘Reset’ to start the process.

how to solve blue screen of death problem

Windows will take some time to complete the resetting process. After the completion, you will get a window which prompts you to continue to your fresh Windows 10 operating system. Click on ‘Continue’.

how to solve blue screen of death problem

This should fix any or all software related issues which may have been causing the blue screen error on your system.

Check faulty hardware

Usually, the above steps are enough to solve any OS or software related issues. However, sometimes the problem does not lie with the software, but with the hardware instead. Various kinds of hardware errors and malfunctions can result in the computer freezing or crashing, or eventually not even starting up at all. In these cases, the blue screen error is usually a way of protecting the hardware from damaging itself by running in its malfunctioning state.

Stress test the CPU and RAM for potential errors

If the computer is still getting the blue screen error after booting up, and you think that the CPU or the RAM might be the issue, you can use throttling tools to stress test the CPU and the RAM to ascertain whether there is any issue with the components or not. These tests can take up some time, and makes the computer nearly unresponsive during the time it runs, so you have to stop using the computer for the entire duration of the stress test.

how to solve blue screen of death problem

The most reliable stress test tool for CPU is a software named Prime95 . It runs an intensive test on the CPU, which runs for around 5 to 6 hours and provides accurate results on the state of the CPU. It also runs blended tests, which test both the CPU and the RAM together. However, it will only check the reliability of an overclocked RAM, and not scan it for potential errors.

how to solve blue screen of death problem

The best tool to stress test the RAM is MemTest64+ . It will run its tests on both normal and overclocked RAM, and provide the appropriate reports about the stability and the error state of the RAM. If this tool does not find any issue with your RAM, you can rest assured that the problem lies elsewhere.

how to solve blue screen of death problem

Check the RAM physically

The RAM is usually a very reliable component of a computer. Since it does not have any moving parts like a hard disk and also does not get heated like the CPU, it generally has a very long-running life. Thus, the chances of it malfunctioning are pretty low. Also, if the RAM somehow malfunctions, the computer itself won’t start in most cases. The usual problem with RAM is that sometimes static electricity is built up in the RAM stick, and that can cause the computer to display blue screen errors and then stop booting altogether.

In order to solve that issue, take out the RAM stick(s) from the computer. Use an ordinary eraser and rub it on the part of the stick which comes into contact with the RAM slot. Rub both sides with the eraser. Then remove all the dust from the RAM stick using a dry cloth. Reinsert the RAM. This should solve the issue.

Check the peripheral or accessory cards

If the blue screen errors still do not subside, it would be prudent to remove any non-essential peripherals like printers and scanners. Check whether the RAM, the graphics card, or network card are functioning properly or not.

Nowadays, computers usually don’t have discrete network cards or sound cards, as they are integrated into the motherboard itself. But if you do indeed have a discrete network or sound card, remove them as they are not necessary to run the computer. Then see if the problem is solved. If it is so, check which of the cards is faulty by plugging it in one by one and booting the computer.

If you have both integrated graphics and a discreet graphics card, it would be advisable to shift your monitor’s display connection to the integrated graphics port. Normally an integrated port can be recognized by the fact that it lies much above the graphics card port when the cabinet is standing vertically. Then take out the graphics card and turn on the computer again to see if the blue screen error has been resolved.

Clean the internals of your PC cabinet

Computers, after running for a prolonged period of time, accumulate a lot of dust on the inside. This happens because of the multiple fans running during a computer’s operation. There are CPU fans running along with the fans attached to the cabinet. This dust can clog up the CPU’s fan, resulting in the fan running at a slower speed, or not being able to provide the proper ventilation to the CPU. The RAM might also malfunction due to even tiny amounts of dust entering its slot. Thus, the insides of the computer should be thoroughly cleaned. The cleaning should preferably be done by a blower, which can help blow out all the dust from the nooks and crannies of the computer’s insides. If a blower is not present, even cleaning it gently with a dry cloth or brush ought to do the trick.

Blue screen errors can be infuriating. But hopefully, this guide must have helped you get rid of that blue screen of death.

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How to Fix Windows 11 Blue Screen of Death (BSOD) Error

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Fix Windows 11 Blue Screen of Death (BSOD) Error in 2022

1. restart your pc, 2. startup repair.

Windows 11 comes with a built-in recovery environment (WinRE) that allows you to access system tools to fix the issue. Here, we are going to use that to fix the Blue Screen of Death error on Windows 11.

Fix Windows 11 Blue Screen of Death (BSOD) Error in 2022

5. The BSOD screen should now be gone. In case the “Advanced options” screen appears again, move to the next section for a potential solution.

3. Run SFC Scan

Fix Windows 11 Blue Screen of Death (BSOD) Error in 2022

4. Uninstall Recent Update

If you are facing the Blue Screen on your Windows 11 PC after a recent update, then it’s likely that the update may have messed up with the OS. In such a case, the best solution is to simply uninstall the update. Just recently, a Windows 11 KB5013943 security update crashed PCs, resulting in the infamous Blue Screen of Death error for many users. With that said, here is the fix to follow.

Fix Windows 11 Blue Screen of Death (BSOD) Error in 2022

5. Boot into Safe Mode

1. Open the recovery screen by following method #2 (Startup Repair) and click on Troubleshoot .

Fix Windows 11 Blue Screen of Death (BSOD) Error in 2022

6. Here, select the most recent update and uninstall it right away.

Fix Windows 11 Blue Screen of Death (BSOD) Error in 2022

6. Rollback Driver Update

Fix Windows 11 Blue Screen of Death (BSOD) Error in 2022

2. If you are certain about a recent driver update, expand the appropriate category and right-click on the device. Then, open “ Properties ” from the context menu.

6. Rollback Driver Update

7. Unplug Unnecessary Devices

8. system restore.

1. Open the recovery menu by following method #2 (Startup Repair) and move to Troubleshoot .

8. System Restore

9. Reset the PC

1. Boot to the recovery screen by following instructions in method #2 (Startup Repair). After that, open Troubleshoot and click on “ Reset this PC “.

9. Reset the PC

10. Clean Install Windows 11

10. Clean Install Windows 11

Recover Your Windows 11 PC From BSOD Error

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Passionate about Windows, ChromeOS, Android, security and privacy issues. Have a penchant to solve everyday computing problems.

Hey, i got this resolved in 3rd step, Thanks a lot Arjun! i am on Windows 11, 3+ yr old Lenovo ideapad 10th gen i5, would be great if you can give any input. Should i be concerned or get my system checked?

Mine worked for a month and then it goes blue screen again

I had a blue screen error I tried to reinstall windows but still the blue screen appears I also changed the hard disc of the laptop but still the issue was not resolved

Mine doesn’t do that any longer. It is running Fedora 37.

I did all these and I still get the BSOD screen.

I had to go to the very last way to fix this, but it worked. Thanks sis sozososoososososoos much.

Very useful post.

This is my first visit here and I found a lot of interesting things in your Blog. A very useful post.

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Snapdragon X Elite Can Redefine the Future of Windows Computing

Blue Screen of Death: What it is and how to fix it?

Have you ever turned on your computer and been greeted with a blue screen? If so, you have experienced the dreaded “blue screen of death.” This can be a scary sight, especially if you don’t know how to fix it.

In this blog post, we will discuss what the blue screen of death is, its causes, and how to fix the BSOD problem in Windows to make your PC work without any trouble .

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  • Download Outbyte PC Repair Software
  • Click Start Scan to detect Windows 10/11 issues that may be causing PC issues.
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Table of Contents

What is Blue Screen of Death?

The blue screen of death, or BSoD, is a common and critical error that occurs when the computer detects a problem and shuts down immediately to avoid damage. This can be due to numerous reasons – for instance, if your computer loses power during an update, it may crash. Another example would be if there was a hardware failure – say your computer has a bad hard drive. Any of these issues may cause the blue screen of death. Basically, this means that your computer encountered an issue where it does not know how to proceed.

When the error appears, it is often recommended that you immediately turn off your computer to prevent any further damage.

What causes Blue Screen of Death?

There are several different things that can cause the blue screen of death. Some of them are:

  • Hardware failure (computer is overheating, or internal components are failing)
  • Faulty device driver (device drivers handle how your hardware talks to your computer’s operating system; when they become corrupt, it can cause serious errors)
  • Improperly configured hardware (internal computer components need to be configured properly in order to communicate with each other and with your operating system. If the settings are not correct, it can cause major problems.)
  • Failed OS Installation or update (when you install a new operating system or update your current one, it may have issues communicating with the hardware inside your computer)

In addition to these causes, there are also some less common reasons for this issue. Some of them include:

  • A rootkit is installed on the machine (this occurs when a virus or spyware installs itself on your machine without your knowledge or permission)
  • A boot sector virus is present (a boot sector virus is a kind of virus that installs itself in the hard drive’s boot sector, which means it loads up automatically every time you start up your computer.)
  • Other Malicious software (this refers to any kind of malicious software that causes your computer harm like Trojans)

How to Fix Blue Screen of Death?

The Blue Screen of Death is a serious issue and needs to be fixed immediately after detection. There are several ways to do that.

Restart the System

The first method you can use to attempt fixing the blue screen error is simply restarting your computer. This will close any programs that you have open, and give your operating system a fresh start. Although it sounds like a simple solution, this can often times fix the issue and allow your computer to return to normal operation.

Note Down the BSOD Code

If the BSOD appears even after the system restart, the first thing you should do is to note down the BSOD error code. You can attempt to get more information on the error that occurred by noting down the “Stop Code” (also referred to as a BSOD or Blue Screen Of Death code) and searching for it online. This will allow you to find out more information about what caused your computer’s operating system to crash. For example, this BSOD is caused due to inaccessible boot device .

Boot the Computer in Safe Mode

If restarting your computer is not effective, you can try booting the computer in safe mode. This is a special startup that allows your computer to start up with minimal functionality.

When your computer boots into Safe Mode, it will only use a minimal set of drivers and programs (most of them are built into the Windows operating system itself). Therefore, if there is a problem with a program or driver that is causing your computer to crash, this method may allow you to identify it.

To enter Safe Mode on Windows 10 and Windows 11, follow these steps:

Review Recent Changes

Another option that you have is to review recent changes (such as software installations or updates) and check for what could be causing the issue.

If you recently installed a new program, it may cause problems with your system’s operation; if you recently updated an existing driver or program, this could also contribute to the problem. By reviewing the changes, you can find out what caused the issue, you can uninstall or roll back to a previous version of the program in order to fix your computer.

Uninstall Recently Installed Update Packages

One of the common reasons for the BSOD is the faulty installation of the latest Windows updates. You can remove these incorrect updates that might fix the issue. The steps in this method would restart the device. Make sure that you have saved your unsaved work.

Open Command Prompt using Advanced Startup

  • Open the Windows  Settings  app and navigate to  Update and Security -> Recovery.
  • Wait for a few moments a blue screen would appear. Don’t worry; it is not a BSOD. Now go to  Troubleshoot -> Advanced Options.

Follow these instruction on the Command Prompt:

  • On the command line screen, type  dir c:  and hit the enter key. (Note: if the Windows is installed on any other partition, replace the letter  c  with that partition letter)
  • Now run the  Dism /Image:c:\ /Get-Packages  command that would display all the packages installed on your system.
  • Using the date field, identify the recently installed updates and carefully take note of their complete names.
  • To remove the package type  dism.exe /image:c:\ /remove-package /[package name]  command, where you have to replace the  [package name]  with the package name you have noted in the previous step.
  • Restart the device and check if the problem persists. If yes, follow the above steps to remove other packages and keep repeating this until the culprit updates package is found.

Uninstall Recent Applications

If none of the above options are effective, you may also need to uninstall recent applications that were installed on your computer. If there is a problem with one of these programs, it will typically show up in the form of the Blue Screen of Death error. Although this method can be somewhat challenging, it can often reveal important information about what

To uninstall such applications on Windows 11, here is what you need to do:

Update Windows OS

If none of the above options work, it may be necessary to update your Windows OS. This means running all updates related to your OS and checking if any additional driver or program is available for download.

  • Restart your device.

Update Drivers

In some cases, drivers may also be the cause of the problem. Therefore, it is necessary to update all drivers that are related to the hardware inside your computer. Though, generally, drivers get automatically updated through Windows Updates, sometimes it might not happen.

To update drivers, simply go into the Device Manager and run a system scan for available updates.

  • If you want to update the drivers manually, go to the manufacturer’s website and download the latest version. Save the downloaded drivers on your system hard disk.
  • Restart the system

Run System File Check

System File Check (SFC) scan is a command-line tool that scans your system for any errors and glitches and automatically repairs them. If you are still struggling with the BSOD, you can try the SFC scan. 

Here are the steps for that.

  • The scanning would start, and it would take some time to complete depending on your system configuration.
  • After the scan, if it found any problem, the solution would be automatically applied.
  • Close the Command Prompt window and restart your system.

The next fix for the BSOD error in Windows 10 is running DISM on Command Prompt. Deployment Image Servicing and Management (DISM) re-deploys the system image all over. During the re-deploying process, it fixes any system error on its way. So, it is possible that BSOD can be solved using this.

  • Open Command Prompt with the admin rights.
  • The scan would take some time to finish.
  • After the scan is completed, restart the device.

Use Windows Event Viewer

If a problem still persists, you should also check the event log. This is a log that records information about your computer’s operation. By checking it, you can get an idea of why Windows crashed in the first place (including what program or driver is causing the issue).

Launching an Event Viewer is quite easy, can be done in two steps.

  • Right-click on the Windows icon

Scan for Malware

A malware attack could also be the reason for the system failure and, thereby, BSOD. It might have entered into your system, corrupted many files, and disabled many functions. 

If your system is not equipped with antimalware, it is recommended to get a robust security solution like  MalwareFox  and perform a full system scan.

Restore System

If updating the Windows didn’t work, you can attempt a system restore. This will revert your computer back to a point when it last worked properly.

The restore points are automatically created by the OS whenever a new update or application is installed. Restoring Windows to the previous point would not affect your personal files and data. For resetting Windows, follow these steps:

  • Follow the on-screen instructions to restore the system to your desired point.

Use the Windows Startup Repair

Windows 10/11 comes with a Startup Repair option that helps to fix the startup problems. If your startup is stuck on BSOD, you need to access the Startup Repair using the Windows Bootable media. Here are the steps for that:

  • Create a Windows 10/11 bootable device using the  Media Creation Tool . It can be a USB or DVD.
  • Insert the bootable device on the system and restart it. 
  • Press any key when you are prompted to boot
  • You will see the Windows 10 Install window. Select Language, Time, Currency, input method, and click Next.
  • Choose the operating system that you want to repair. It will lead you to Troubleshoot.

In some cases, it is necessary to reset your operating system.

This generally occurs when the system refuses to start and gets stuck on the Blue Screen of Death. It means that there is a more serious issue with Windows that cannot be resolved by any other means. In this case, you will need to either completely uninstall your OS and then install a fresh copy of the software or you can also try resetting.

To reset a PC without OS being loaded, follow these steps:

  • Windows will take some time to get things ready.

What if none of the above methods work?

If  none of the above-listed methods work for fixing the BSOD, then the only option is to fresh install Windows externally. For that, you require installation media in the form of a USB or a DVD. You can easily create a bootable device for installing Windows 11 using Microsoft’s Media Creation Tool for Windows 11. However, if your computer is not in working condition, you will need another system for creating the installation media.

Another option is to bring the machine to a service center or a professional for further assistance.

Since resetting the Windows wipes out everything, including the malicious or corrupted files, most problems might be fixed on resetting a computer.

Most BSOD issues are due to failed or corrupted OS installation. So resetting the PC might fix that and solve the BSOD problem

Peter Brown

Peter is an Electrical Engineer whose primary interest is tinkering with his computer. He is passionate about Windows 10 Platform and enjoys writing tips and tutorials about it.

2 thoughts on “Blue Screen of Death: What it is and how to fix it?”

My network has two connection from verizon in windows 11 one is on the right settings the other blinks from public to private how to fix this ????

The old BSoD provided information useful to a developer of device drivers, like myself. The new “Sad Face of Despair”, replacing the old BSoD starting with W10 is useless. Is there any way to restore the old BSoD, replacing the SFoD, in W10 and beyond?

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how to solve blue screen of death problem

How to open DMP files

Y our computer is home to countless files, and not all of them look or even function the same. You’ve got your standard .doc files for Word documents, .jpg and .png files for pictures, and .mp4 files for music tracks. However, when your computer encounters a grievous error and can’t recover, it creates a .dmp document. To diagnose the situation, you have to read the file, which isn’t as straightforward as it sounds. DMP file is short for “small memory dump file.”

Windows creates these files whenever it encounters a dreaded blue screen error, the Blue Screen of Death (BSOD) . Each .dmp file is full of information that can aid you during the troubleshooting process. While we can’t necessarily help you figure out why your computer crashed, we can at least give you the tools you need to get started. Please note that .dmp files are exclusive to Windows computers – crash dumps for Mac and Linux computers are in completely different formats and can’t be opened with the following instructions.

How to fix a Windows 11 BSOD: A complete guide

How to create dmp files in windows.

Computers cannot read most files without specific programs. One might assume that since .dmp files are a crucial part of Windows’ normal functions – when it stops functioning normally, that is – they would be exempt from this rule. This is not the case. If you want to open and read .dmp files, you need to install an optional program onto your PC. But before you do so, you have to make sure your computer will actually generate .dmp files with every BSOD.

Here are your first steps:

  • Open your computer’s File Explorer.
  • Right-click on This PC (or whatever you named your computer).
  • Select Properties .
  • Click on Advanced System Settings .
  • Click on the Settings button under Startup and Recovery .
  • Make sure the box next to Write an event for the system log is checked.
  • Ensure Write debugging information is set to Automatic memory dump .
  • Set your dump files to be sent to %systemRoot%\MEMORY.DMP .
  • Check Overwrite any existing file if you don’t want .dmp files eating up your hard drive.

How to read DMP files

Once you have set up your PC’s .dmp file generation, you can sleep soundly knowing your computer will create these files and also where it will save them. While you can try opening and reading dmp files on your own, this might prove difficult for the average user. Many people recommend using Windows Debugger (WinDbg.exe) for ease of use.

If you have the Windows Driver Kit, you should already own a copy of Windows Debugger. If not, you can easily obtain the program by following these steps:

  • Open the Microsoft Store.
  • Search for WinDbg . The correct result should be the first one on your list. Make sure the publisher is Microsoft Corporation, and its category is Developer tools .
  • Press the Get , Download , or Install button to download the program.

After WinDbg.exe is installed on your computer, you’re finally ready to open the crash dump file.

Here’s how to do it:

  • Type the app’s name, “Windbg,” into your computer’s search bar.
  • Right click on the Windbg icon and select Run as administrator .
  • Click the Yes button on the window that pops up.
  • In Windows Debugger proper, click on File .
  • Select Start Debugging.
  • Click on Open dump file .
  • Make sure the correct dump file automatically populates the Dump File line.
  • If not, set Target architecture to Autodetect .
  • Hit the Browse button and select the proper dump file from the C:\\Windows\Minidump folder.
  • Click Open , and the Windows Debugger app will open the file for you.
  • Type “!analyze -v” into the command line at the bottom to translate the file into a legible form.

Depending on the .dmp file's size, Windows Debugger might take a few minutes. Keep an eye on the progress bar, as it will tell you when the program is finished. Once Windows Debugger is done analyzing your .dmp file, you can scan the result for errors.

Dump files are your first step towards preventing BSODs

Even if you can’t make heads or tails of a dump file, using the Windows Debugger app to open and analyze the document will help anyone assisting you. Run the program before you open a ticket with your PC’s manufacturer, bring the computer in to a shop, or even post a question on a computer repair forum. Nine times out of ten, computer technicians will start by asking for your crash dump file, and using the program will let you respond quicker and diagnose your computer faster.

How to repair Windows 11

A Windows 11 laptop showing a Blue Screen of Death

IOS 17.4.1 has made my phone not work!

My phone automatically updated to the new IOS 17.4.1 last night and now it is just a black screen with the white apple. I have tried the up vol, down vol, and press and hold the lock screen button. Nothing happens, still black screen with white apple. Help please!

iPhone 15 Pro, iOS 17

Posted on Apr 8, 2024 5:26 AM

oohlalajerry

Posted on Apr 9, 2024 7:18 AM

Too many people are having the same problem after the update. It's definitely the update.

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Apr 9, 2024 7:18 AM in response to cptra

Apr 10, 2024 9:04 AM in response to SravanKrA

Although this may be true. Consider that it might be the update. Mine auto updated and now I have a locked screen that won't respond to touch. I cannot shut it down because the force shutdown function was removed on these phones. It won't respond to touch of any kind. It won't backup to anything because it is unresponsive to said touch. So now I have a phone with 15 or so alarms that keep going off every few minutes... sometimes multiple at the same timing. I can't adjust the volume so my day and everyone around me is full of alarms going off every nine minutes. I can't text, but texts come through. I can connect via Bluetooth, but those devices control nothing. Music doesn't play when I try. So basically I have an unresponsive black paperweight that makes a lot of noise every nine minutes.

How do we solve that problem?

Apr 14, 2024 8:22 PM in response to cptra

After this update I’m not able to revive or make calls. I can do everything else just not receive or make calls.

also, I cannot text any android users.

this is on my 11 pro max

Apr 9, 2024 8:56 PM in response to cptra

I just had the same exact issue and im confused on how I go from "swipe up to upgrade" and then put in my passcode and it doesnt log me in

SravanKrA

Apr 8, 2024 6:04 AM in response to cptra

It surely is not iOS 17.4.1 because...

I conducted a thorough search of this forum using the term 'Black Screen after iOS' and uncovered numerous posts detailing similar issues across various iOS updates. This suggests that iOS updates may not consistently be the root cause. Below are a handful of examples extracted from over 8,000 search results:

"After iOS 17.4.1" will be an addition to this list posted by you.

  • Iphone XS Black Screen After Latest iOS 16 Update
  • Hi, This morning my iPhone 14 Pro (ios 17.1.1) was stuck on a black screen (screencompletely off) although the phone was still on (when clicking on side buttons I got haptive responses). During the night I had put the phone on low power mode and after a while I had put it back on its magsafe charger (screen was working fine at thet moment). Then, in the morning the screen remained stuck as explained above. As a workaround I deactivated low power mode via my paired Apple Watch, and finally...
  • iPhone goes blackscreen / freezing mode after IOS 16.3.1
  • Black screen after ios16 updates
  • iPhone 6s Black Screen of Death after auto update (iOS 12.4.1, I think) 
  • black screen on iphone5s after ios9 update. how can I handle

Apr 9, 2024 10:03 AM in response to cptra

I just updated mine to that IOS a few nights ago…and ever since the update it deleted ALL my bookmarks and favorites on Safari. ICloud is saying theres nothing to recover. I lost soo many things i needed!

[Edited by Moderator]

abovdal

Apr 10, 2024 9:30 PM in response to cptra

This page may be some help (thanks to MrBill3):

If your iPhone won't turn on or is frozen - Apple Support

If you can get back into your phone, so to speak, 9to5Mac reported that Apple released a new version of 17.4.1, but it was only available through a computer. On a Mac, plug the phone into the computer, open a Finder window, and select your iPhone in the side bar. If the side panel isn't showing, go to the View menu and click Show Side Bar. On older Macs you may have to use iTunes, but it is similar. On a Windows computer I believe you either open iTunes or the Apple Devices app, but I'm not familiar with that setup.

Anyway, once you have done that, there should be a "page" for your phone. Choose General from the top row, and there will be a Check for Update button. From there you should be able to update your phone the newer version of 17.4.1.

I updated "over the air" to 17.4.1 and didn't see any problems. But when I saw the article I updated again and my phone went through the whole process, which seems to indicate that this is a different update.

9to5Mac reports that the build number for the over-the-air update is 21E236, but the one through a computer is 21E237.

Apr 8, 2024 6:00 AM in response to cptra

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.

Remember, the right question often leads to the solution!

how to solve blue screen of death problem

iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.

Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.

Before initiating a standard iOS update , it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.

See what each update does: About iOS 17 Updates , About iOS 16 Updates , About iOS 15 Updates , About iOS 14 Updates , About iOS 13 Updates , About iOS 12 Updates , and so on...

Pea-Jae

Apr 11, 2024 4:50 AM in response to cptra

I solved the black screen on mine (iPhone 13)!! Force hard reboot. Quickly press volume up, then down, then hold power button until the apple appears on you screen. Log in as normal.

Hope this helps.

aliweds

Apr 17, 2024 4:47 AM in response to cptra

when I woke up this morning, I picked up my phone to check the time and my iPhone was just a black screen - it wouldn't turn on. I tried the force reboot 4 different times before it would respond. This has never happened to my phone (13 pro max) in the last year and half. It finally responded the last time I tried. I'm beginning to think it might be the update as well....

Poppa_Jay

Apr 10, 2024 8:47 PM in response to SravanKrA

You are not paying attention. Software update and now phone will not stand by, just reboots.

Got the Blue Screen of Death when clicking CleanUp in Roblox Studio

image

The problem is that when I click CleanUp in that server window after like 3-5 times, my laptop suddenly displays the Blue Screen of Death with an error that reads, “UNEXPECTED KERNEL MODE TRAP.”

Edit: The same error happens when I click CleanUp in the Roblox Studio window also.

If this is a studio bug, then I cannot report this bug because I do not have access. Nvm, someone already did that way before I posted this.

That’s odd. Can you tell us your laptop’s specs?

Sure, it’s an HP Laptop 15-dy4xxx

Window 11 Home Version 23H2 Intel Iris Xe Graphics Intel Core i7

Hmm, your specs seem quite fine. Maybe it could be a bug in roblox? Try reinstalling roblox? It is still quite odd how your entire windows crashes… Maybe it could be a malware?

Possibly. But, I haven’t download anything too sussy to get a malware, I’ll try reinstalling Roblox Studio and see what happens

It also happens to me all times I try it it started in the yesterday update

(if someone asks my specs: 8gbs ram + 64gbs virtual ram, i5 11 gen, rtx 3060, I don’t see any reason that specs are the problem on that)

maybe it’s just a studio bug, hope they fix it…

:sob:

Unfortunately, it still do the blue screen thing after reinstalling Roblox Studio. It may indeed be a Studio Bug

I’ve been having the exact same issue for the last two days. I’ve blue-screened at least 3 times now running clean-up. I’m running: Windows 11 AMD Ryzen 7 3700X RTX 2080 Super 32gbs RAM

So someone actually posted about this and the staffs are looking into it.

At first, I thought no one have this because I didn’t think of searching BSOD which is the shortcut for Blue Screen of Death ._.

Also, I think you can still recover your file when you open Roblox Studio and it shows you the Auto-Recovery dialog box

A temporary alternative is just to play the actual game with your friends, or use the Microsoft Store version of Roblox

Hey, if you want another temporary alternative, closing the windows one by one seem to do the trick, at least for me so far.

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The Sunday Read: ‘What I Saw Working at The National Enquirer During Donald Trump’s Rise’

Inside the notorious “catch and kill” campaign that now stands at the heart of the former president’s legal trial..

By Lachlan Cartwright

Read by David Linski

Produced by Jack D’Isidoro and Aaron Esposito

Narration produced by Anna Diamond

Edited by John Woo

Original music by Aaron Esposito

Engineered by Corey Schreppel and Steven Szczesniak

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At the center of the criminal case against former President Donald Trump in Manhattan is the accusation that Trump took part in a scheme to turn The National Enquirer and its sister publications into an arm of his 2016 presidential campaign. The documents detailed three “hush money” payments made to a series of individuals to guarantee their silence about potentially damaging stories in the months before the election. Because this was done with the goal of helping his election chances, the case implied, these payments amounted to a form of illegal, undisclosed campaign spending. And because Trump created paperwork to make the payments seem like regular legal expenses, that amounted to a criminal effort at a coverup, argued Alvin Bragg, the district attorney of Manhattan. Trump has denied the charges against him.

For Lachlan Cartwright, reading the indictment was like stepping through the looking glass, because it described a three-year period in his own professional life, one that he has come to deeply regret. Now, as a former president faces a criminal trial for the first time in American history, Cartwright is forced to grapple with what really happened at The Enquirer in those years — and whether and how he can ever set things right.

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    IRQL_NOT_LESS_OR_EQUAL: A BSOD typically caused by a malfunctioning driver. Typical solutions include reinstalling, updating, or rolling back drivers. NTFS_FILE_SYSTEM or FAT_FILE_SYSTEM: BSOD that stems from problems with the drive or the corruption of critical data. Fixes involve scanning and repairing the drive.

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    How to fix the blue screen of death on Windows. Now that you know the likely cause of the problem thanks to the Windows stop code, you can try to fix the blue screen of death by going through the following steps: 1. Shut down your computer. Use the Power button to turn off your computer. 2. Disconnect all devices

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    In Windows 11, go to "Settings -> System -> Recovery -> Advanced startup.". The corresponding path for Windows 10 is "Settings -> Update & Security -> Recovery -> Advanced startup.". Click "Restart now" to start your Windows PC in Safe Mode. As soon as the PC is in advanced startup mode, click "Troubleshoot.".

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    Related: Help Troubleshoot the Blue Screen of Death by Preventing Automatic Reboot. If you would like more time to see the blue screen details (or just make sure that it's a blue screen that's happening), you can disable automatic restarts on BSODs from the Windows Control Panel. On Windows 10 and Windows 11, you can also use the Settings app ...

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    Choose Command Prompt (Admin), Windows PowerShell (Admin), or Windows Terminal (Admin), then type the following: sfc /scannow. Give this some time to run, and you'll see the results before long. If it found and applied any fixes, reboot and see if the blue screen issue stops. 9. Boot Into Safe Mode.

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