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Oral Communication: Examples, Importance, Types & Features

Table of Contents

Among the various forms of communication, oral communication stands out as a fundamental and powerful tool. In this guide, we will explore its definition, importance, and various forms, while providing practical tips, examples, and strategies to enhance your oral communication skills.

Definition of oral communication

“Oral communication is the process of sharing information and creating meaning through the use of spoken language, including both formal and informal interactions.” Author: Julia T. Wood Reference: Wood, J. T. (2012). Interpersonal communication: Everyday encounters. Cengage Learning.

What is oral communication? 

The process of exchanging information, thoughts, and ideas through spoken words is commonly referred to as oral communication. It is a fundamental form of human communication that allows individuals to interact, express themselves, and convey messages directly to others using speech.

Oral communication covers various aspects, including speaking, listening, and understanding. It is a dynamic process involving both verbal and nonverbal cues such as tone of voice, facial expressions, gestures, and body language.

Nature of oral communication 

The nature of oral communication is essentially dynamic and interactive. Unlike written communication, which relies on written words, oral communication involves direct interaction between individuals through spoken words. It allows for real-time exchanges, immediate feedback, and the ability to respond to the needs of the situation and audience.

Alongside spoken words, oral communication incorporates nonverbal cues, including facial expressions, body language, and tone of voice.  These cues can greatly enhance the message being conveyed. 

Purpose of oral communication

Oral communication aims to effectively convey information through clear and concise vocal words. It fosters interaction, and relationship building, and facilitates collaboration among individuals.

Effective oral communication skills are vital in personal, and professional settings as they enable individuals to express themselves, listen actively, and respond appropriately to the needs of others.

Characteristics of oral communication 

There are several key characteristics of oral communication that shape how it is used and understood. Understanding these characteristics is essential for developing effective oral communication skills and successfully navigating interpersonal interactions in various settings. These characteristics include:

1/ Dynamic and interactive: Oral communication involves a two-way exchange of information between a speaker and a listener. It is an interactive process that allows instant feedback and clarification.

2/ Verbal and nonverbal cues: Oral communication includes the use of spoken words as well as nonverbal cues like facial expressions, tone of voice, and body language.

3/ Less formal: Oral communication is often less formal than written communication and may involve informal language. However, the level of formality can vary depending on the context of the communication.

4/ Spoken Words: Oral communication relies on spoken words as the primary medium of conveying messages. It involves the use of language, including vocabulary, grammar, and pronunciation, to express thoughts and ideas. 

5/ Contextual and Situational: Oral communication is highly dependent on the context and situation in which it takes place. Factors such as the audience, purpose, and cultural background influence the language, tone, and style used by the speaker. 

Further Reading: What are the characteristics of oral communication

Types of oral communication 

Oral communication can be categorized into several types based on different contexts and purposes. Each type has its own specific characteristics and purposes, and being proficient in each type of oral communication is crucial for effective interpersonal interactions. Here are some common types of oral communication:

List-of-Six-common-types-of-oral-communication

1/ Group Discussions: Group discussions involve multiple participants engaging in an exchange of ideas, opinions, and perspectives on a specific topic. This type of oral communication enhances collaboration, problem-solving, and decision-making within a team.

2/ Public Speaking: This type of communication involves one individual speaking to a large group of people. Public speaking is often used for informative or persuasive purposes, such as delivering a keynote speech or presenting a proposal.

3/ Interviewing: This type of communication involves one individual asking questions of another individual. Interviews are often used in job interviews, media interviews, and research interviews.

4/ Video Conferencing: This form of communication is similar to face-to-face communication but takes place over video conferencing software. Video conferencing proves beneficial for remote teams and individuals unable to meet in private.

5/ Telephonic Communication: This type of communication involves two or more individuals communicating over the phone. Telephonic communication is useful for situations where face-to-face communication is not possible or practical, such as in long-distance relationships or business negotiations.

6/ Informal Conversations: Informal conversations occur when individuals engage in casual and Unplanned discussions with each other. Informal conversations occur in everyday settings such as social gatherings, family interactions, and friendly conversations.

Examples of oral communication 

Examples of oral communication channels 

  • Oral Reports
  • Interpersonal Conversations
  • Speeches and Lectures
  • Customer Service Calls
  • Team Huddles
  • Radio Broadcasting

Oral communication tools examples 

  • Voice Assistants: Virtual assistants activated by voice commands, such as Amazon Alexa and Google Assistant, offer convenient and hands-free interaction.
  • Voice Recorders: Portable voice recorders or smartphone voice recording apps.
  • Video Conferencing Tools: Video conferencing platforms like Zoom or Google Meet.
A demonstration of how we use Google Meet for day-to-day oral communication for remote working.
  • VoIP (Voice over Internet Protocol): VoIP services, such as Skype, or Nextiva.
  • Telephones: Traditional landline phones and mobile phones.

Elements of oral communication 

1/ Speaker: The speaker is the individual or source who initiates and delivers the oral message. They are responsible for formulating their thoughts, organizing the message, and selecting appropriate language and delivery style to effectively communicate their ideas to the listener(s).

2/ Message: The message refers to the content and information intended by the speaker for communication. It combines both verbal and nonverbal components, such as words, tone of voice, facial expressions, gestures, and body language.

3/ Listener: The listener is the recipient of the oral communication. They receive process, and interpret the speaker’s message. 

4/ Feedback: Feedback is the response given by the listener(s) to the message conveyed by the speaker. It can be verbal or nonverbal and helps the speaker understand the effectiveness of their communication.

5/ Channel: The channel refers to the medium or mode of communication used to transmit the oral message. It can include face-to-face conversations, telephone calls, video conferences, presentations, and more.

6/ Context: The context includes the environment in which oral communication occurs. It includes factors like physical location, cultural norms, social dynamics, and the topic of communication.

7/ Noise: Noise encompasses any form of interference or barriers that affects the smooth flow of effective communication . It can be external noise like distractions or internal noise like language barriers .

8/ Purpose: The purpose of oral communication is the objective or intention behind the communication.

What are oral communication skills? 

Oral communication skills refer to the abilities and competencies that enable individuals to effectively convey their ideas, thoughts, and messages through spoken words.

These skills involve using language, tone of voice, body language, and other forms of nonverbal communication to engage listeners and convey messages clearly and persuasively.

1/ Active Listening skills: Active listening is a crucial skill in oral communication. It involves fully focusing on and understanding the speaker’s message, responding appropriately, and providing feedback or clarification when necessary. 

2/ Presentation Skills: Presentation skills involve effectively delivering information to an audience in a well-organized manner. These skills encompass organizing content, using visual aids effectively, maintaining audience engagement, and delivering a confident and impactful presentation.

3/ Flexibility and Adaptability skills: Being flexible and adaptable in oral communication allows individuals to adjust their message, language, and approach based on the needs and preferences of the audience. It involves being open to different communication styles, cultural differences, and unexpected changes in the communication context.

4/ Conversation Skills: Conversation skills refer to the ability to engage in meaningful and productive conversations with others. This involves initiating and maintaining conversations and showing interest in others’ contributions.

5/ Discussion Skills : It involves participating in structured group discussions. It involves contributing ideas, listening to others, and providing feedback or responses. Effective discussion skills can help facilitate group decision-making, resolve conflicts, and promote collaboration and teamwork.

6/ Telephonic Communication Skills : Telephonic skills involve the ability to communicate effectively over the telephone. It includes speaking clearly and audibly, using appropriate language and tone, and being attentive to the listener’s needs and concerns.

Techniques for improving oral communication skills 

  • Practice Active Listening: Actively listening to others is a fundamental aspect of effective oral communication. Practice focusing your attention on the speaker, avoiding distractions can help you improve your oral communication skills.  Active listening encompasses three key aspects : 
  • Cognitive: This involves actively paying attention to all information being communicated.
  • Emotional: This aspect involves remaining calm and compassionate during the conversation.
  • Behavioral: The final aspect of active listening involves conveying interest and comprehension both verbally and nonverbally.
  • Expand Vocabulary: Enhancing your vocabulary can improve your ability to express ideas accurately and precisely.
  • Use appropriate tone and pitch: Adapt your tone and pitch to match the context and audience.
  • Seek Opportunities for Conversations and Discussions: Engage in conversations and discussions with others as much as possible.
  • Use Visualization Techniques: Before important presentations or conversations, visualize yourself speaking confidently and effectively.
  • Seek feedback and practice: Actively seek feedback from trusted individuals, such as mentors or colleagues, and work on areas that need improvement.

Benefits of improving oral communication skills 

Improving oral communication skills can bring a range of benefits to both personal and professional environments. For instance, it can enhance one’s ability to express ideas clearly and effectively, which can help in building strong relationships, both at work and in personal space. 

Moreover, clear communication can also help in avoiding misunderstandings, reduce conflicts, and promote collaboration and teamwork. Additionally, it can improve one’s public speaking abilities, which can help in presentations and speaking engagements. 

Importance of oral communication 

Effective interpersonal interactions rely heavily on oral communication. It allows us to express our thoughts, emotions, and ideas and enables us to understand others more deeply. Strong oral communication also fosters positive relationships, builds trust, and facilitates collaboration.

  • Clarity and understanding: Through oral communication, individuals can effectively express complex ideas and information with clarity. It promotes better understanding and minimizes confusion or misinterpretation.
  • Collaboration and teamwork: Effective oral communication is crucial for successful collaboration and teamwork. It enables individuals to exchange ideas, provide feedback, and work together towards common goals.
  • Enhance Customer Service: In customer-facing roles, oral communication is essential for providing exceptional service. Clear communication helps understand customer needs, address concerns, and provide solutions.
  • Persuasion and influence: Oral communication is a key tool for persuasion and influence. Through effective speaking skills, individuals can convince others to adopt their viewpoints, take action, or change their behavior.
  • Problem-Solving: Effective oral communication is crucial for problem-solving and decision-making processes. It allows for effective sharing of information, active listening, and collaborative discussions.

Significance of oral communication at the organization level 

Oral communication holds immense significance at the organizational level as it impacts various aspects of operations, leadership, decision-making, and external interactions. Effective oral communication ensures smooth information flow and coordination, improving productivity and collaboration within the organization.

It plays a critical role in leadership, allowing leaders to articulate their vision and inspire teams. Decision-making processes benefit from clear communication, facilitating informed discussions and consensus. Externally, effective oral communication builds relationships and satisfaction with stakeholders.

Role of oral communication in a professional context 

In a professional context, oral communication plays a pivotal role in several aspects. It is essential for effective presentations and public speaking, allowing professionals to convey their ideas, and influence decision-making.

In fact, the Corporate Recruiters Survey indicates that oral communication skills are at the top of the list of abilities and skills that employers seek in their candidates.

Furthermore, oral communication is crucial in meetings and discussions, enabling effective collaboration, brainstorming, and problem-solving. It facilitates clear and concise instructions, and delegation, enhancing management abilities.

Overall, oral communication in a professional context is the cornerstone of effective teamwork, leadership, client interactions, and career advancement.

Methods of oral communication 

The methods of oral communication can be divided into two categories, mechanical channels, and non-mechanical channels: 

Methods-of-oral-communication-devided-into-mechanical-and-non-mechanical-channels

The mechanical channels include:

  • Telephone conversations: Communication using telephones, where spoken messages are transmitted electronically.
  • Voicemail: Leaving voice messages on an answering machine or voicemail system for others to listen to later.
  • Conference calls: Communication between multiple parties in different locations through a telephonic connection, allowing for group discussions.
  • Television broadcasting: Transmitting spoken messages along with visual content to a wide audience through television channels.
  • Automated phone systems: Interactive voice response (IVR) systems that use pre-recorded prompts and voice recognition to provide information to appropriate destinations.

Non-Mechanical Channels 

  • Debates: Structured discussions involve participants presenting arguments and counterarguments on a specific topic in an organized manner
  • Interviews: Verbal exchanges between an interviewer and interviewee(s), often used for research or employment purposes.
  • Speeches: Prepared and structured presentations that convey a message or express thoughts and opinions, often delivered at public events.
  • Conferences: Organized events that bring together experts, and professionals in a specific field to share information, discuss ideas, and network.

Modes of oral communication

Understanding the various modes of oral communication can help individuals effectively adapt their communication strategies based on the context, purpose, and audience involved in a given interaction.

There are two broad modes of oral communication: 

1/ Intrapersonal communication: Intrapersonal communication refers to the mode of communication that occurs within an individual’s own mind. It involves the internal exchange and processing of thoughts and ideas. While it may not involve direct interaction with others, intrapersonal communication is essential for self-reflection, self-analysis, and decision-making.

2/ Interpersonal communication: This mode involves communication between two or more people in a face-to-face interaction, with each person taking turns to speak and listen. Interpersonal communication can be either formal or informal, and it is used in a variety of contexts, including personal relationships, business transactions, and social interactions.

Different styles of oral communication

There are several styles that individuals can employ when communicating orally, depending on the context, purpose, and audience. Here are a few common styles:

1/ Formal style: This style of oral communication is characterized by a structured and professional approach. It is commonly utilized in formal scenarios such as business meetings, presentations, or public speaking engagements.

2/ Persuasive style: This style of oral communication aims to influence or persuade the audience. It is often used in sales presentations, debates, or negotiations.

3/ Interactive style: Interactive style of oral communication involves active participation and engagement between the speaker and the audience.

4/ Storytelling style: This style involves the art of storytelling to captivate and engage the audience. It is often used in presentations, speeches, or public performances.

5/ Assertive style: Assertive style focuses on expressing thoughts, opinions, and needs confidently. 

These are just a few examples of different styles of oral communication. It’s important to note that individuals may employ a combination of styles depending on the specific communication context. 

Media of oral communication 

In oral communication, the term “media” denotes the various means or channels through which information is transmitted. Vocal communication can be conveyed through various media, which can impact the message’s effectiveness and reach. Here are a few common media of oral communication:

  • Broadcasting: Broadcasting involves transmitting oral communication through mass media channels such as television or radio. It allows for the spread of information to a large audience, but it is typically a one-way communication channel.
  • Video conferencing: Video conferencing combines audio and video to enable communication between individuals or groups in different locations. It allows for visual and verbal communication, which can enhance the effectiveness of communication in remote settings.
  • Press Conference: A press conference is a media event where a spokesperson or organization addresses the press and journalists to make announcements, provide information, or respond to questions. It allows for oral communication between the spokesperson and the media. 
  • Teleconferences : Teleconferences involve audio communication between multiple participants who are located in different places. It allows individuals or groups to hold meetings or discussions remotely, using telephonic connections or audio conferencing tools.
  • Grapevine: Grapevine refers to the informal and unofficial communication network within an organization or community. It involves the transmission of information, rumors, or gossip through oral channels among individuals.

Principles of effective oral communication 

The following principles serve as guidelines for enhancing the effectiveness of oral communication, allowing speakers to deliver their messages clearly and achieve the desired communication outcomes.

1/ Preparation: Effective oral communication requires proper planning and preparation, including understanding the audience, and determining the topic, timing, and other relevant factors.

2/ Clarity of Pronunciation: Clear and correct pronunciation is crucial for ensuring that the oral message is understood by the receivers. As communication can become confusing when there is a lack of clarity in the message being conveyed.

3/ Natural Voice: Using a natural voice helps maintain the authenticity and effectiveness of oral communication. Avoiding artificial or unnatural tones enhances the overall impact.

4/ Logical Sequence: Organizing ideas in a logical and sequential manner enhances the communicative and appealing nature of the message. 

5/ Use of Suitable Words: Choosing appropriate and familiar words is crucial in oral communication. A simple and common language helps ensure that the receiver can easily understand and respond to the message.

6/ Courtesy: Demonstrating courtesy while addressing listeners creates a positive impression and fosters effective communication. 

7/ Emotional Control: Effective oral communication requires the speaker to maintain emotional control. 

8/ Control of Gesticulation: Conscious control of gestures is important in oral communication. Avoiding excessive or distracting gesticulation ensures that the focus remains on the message. 

Further Reading: Guidelines for effective oral communication

Similarities between principles of oral communication and written communication 

Both oral and written communication share fundamental principles that contribute to effective communication. Starting with clarity which is essential in both forms, emphasizing the need for clear and concise messages.

Understanding the audience which ensures that the message is tailored to the needs and interests of the receiver. Effective communication in both forms requires careful planning and preparation. Additionally, the use of appropriate tone and style enhances communication in both oral presentations and written documents. 

Related Reading: Similarities of Oral and written communication

Barries of oral communication 

  • Technical barriers: Problems with equipment, technology, or software can interfere with good oral communication, especially in remote or virtual settings.
  • Semantic barriers: Misinterpretation of words, phrases, or symbols due to ambiguity, double meanings, or lack of context can hinder the clarity and effectiveness of oral communication.
Related Reading: What are Semantic barriers of communication 
  • Language barriers: When the speaker and the listener don’t share a common language or when the speaker uses jargon, technical language, or unfamiliar words, it can create communication barriers.
  • Physical barriers: Factors in the environment, such as noise, distance, and unfavorable conditions, can pose challenges to mutual understanding between the speaker and listener.
Related Reading : What are physical barriers in communication 
  • Lack of attention and active listening: When listeners are distracted, disengaged, or not actively paying attention to the speaker, it can hinder effective communication.
  • Lack of feedback: Feedback plays a crucial role in oral communication as it allows the speaker to gauge the listener’s understanding and adjust their message accordingly. When there is a lack of feedback it can hamper effective communication.

Difference between communication and oral communication

Oral communication vs aural communication, oral vs purposive communication, oral communication vs public speaking, advantages and disadvantages of oral communication.

Further Reading: Strength and Weakness of oral communication

Advantages of written communication over oral communication 

Written communication has several advantages over oral communication. Firstly, written communication is permanent, which means that the message can be revisited, reviewed, and referred back to if needed. Secondly, written communication is more precise and accurate, as it allows the writer to carefully choose the words and phrasing they use to convey their message.

Further Reading: Advantages of written communication over oral communication

Advantages of oral presentation 

The oral presentation has several advantages that make it a powerful communication tool. One significant advantage is the ability to provide the opportunity for speakers to use body language, and tone to engage with the audience and create a strong emotional connection. Additionally, oral presentations allow for immediate feedback from the audience, which can help speakers to adjust their message in real-time.

Importance of audio visual aid on oral communication 

Audiovisual aids are essential in oral communication as they enhance the effectiveness of the message by making it more engaging and memorable for the audience. It plays a crucial role in illustrating complex ideas and reinforcing key points, enhancing the overall verbal message. By using visual aids, the speaker can also maintain the audience’s attention, reducing the likelihood of distraction and increasing their engagement with the message.

Related Reading: Audio-visual communication advantages and Disadvantages

What factors to consider while choosing oral communication 

When choosing oral communication as a means of conveying your message, there are several important factors to consider:

  • Purpose and Audience: Clearly define the purpose of the communication and identify the target audience.
  • Clarity: Focus on clarity and simplicity in your message.
  • Content and Structure: Determine the key points and information to be delivered. 
  • Delivery Style: Consider the appropriate delivery style based on the nature of the message, audience, and context.
  • Timing: Consider the appropriate timing for your communication. 
  • Technology and Visual Aids: Assess the need for technology or visual aids to enhance your oral communication. 

Frequently Asked Question

Q1) what is oral communication and examples.

Ans: Oral communication involves communicating thoughts or concepts using spoken language. Examples include face-to-face conversations, phone calls, presentations, and group discussions.

Q2) Why is oral communication important?

Ans: Oral communication is important as it allows for immediate feedback, clarification, and personal connection, facilitating effective understanding and collaboration among individuals or within a group.

Q3) What is oral information?

Ans: Oral information refers to the transmission of knowledge or data through spoken words or verbal communication rather than in written or visual form.

Q4) What is oral communication in business communication?

Ans: Oral communication in business communication involves the verbal exchange of information, ideas, and instructions within an organizational context, such as meetings, negotiations, presentations, and interpersonal interactions.

Q5) What is another name for oral communication?

Ans: Another name for oral communication is spoken communication.

Q6) What is oral language?

Ans: Oral language refers to the ability to communicate effectively using spoken words. It encompasses vocabulary, grammar, pronunciation, and fluency in a particular language.

Q7) What is an oral presentation?

Ans: An oral presentation involves verbally conveying findings to an audience through spoken delivery. It often involves the use of visual aids and aims to inform, persuade, or entertain listeners.

Q8) Short note on oral communication?

Ans: Oral communication encompasses the interactive sharing of information. It allows for immediate interaction, feedback, and emotional connection, enhancing understanding and collaboration.

Q9) What is visual communication?

Ans: Visual communication refers to the conveyance of information or ideas through visual elements, such as graphs, charts, images, and videos, to effectively communicate and engage with an audience.

Q10) What is written communication?

Ans: Written communication utilizes written words as a means to effectively convey messages. It includes emails, reports, memos, letters, and other written forms of expression.

Q11) What is verbal communication?

Ans: Verbal communication is the use of spoken words to convey messages, ideas, or information between individuals or within a group. It includes face-to-face conversations, phone calls, and oral presentations.

Q12) What is non-verbal communication?

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oral communication 50 words

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oral communication 50 words

oral communication 50 words

The Importance Of Oral Communication

The South Korean film Parasite made history at the 2020 Oscars when it became the first non-English language film to…

683. 10 Behavioral Interview Questions To Prepare For

The South Korean film Parasite made history at the 2020 Oscars when it became the first non-English language film to win the Academy Award for Best Picture. For his acceptance speech, director Bong Joon Ho said, “Once you overcome the one-inch-tall barrier of subtitles, you will be introduced to so many more amazing films.”

Bong was trying to change the way people perceive foreign language films. And he did. His words resonated not just with the South Korean audience, but with moviegoers worldwide.

Not every speaker leaves a lasting impression on their audience. But imagine if you could always speak with impact in your professional setting.

Strong oral communication is one of the best skills you can have in the workplace. Not only can you move, persuade and encourage others to think and act differently, your speaking skills also help you stand out among your co-workers.

Let’s explore the importance of different types of oral communication you need to become a competent professional.

What Is Oral Communication?

Importance of oral communication, types of oral communication.

Oral communication is communicating with spoken words. It’s a verbal form of communication where you communicate your thoughts, present ideas and share information. Examples of oral communication are conversations with friends, family or colleagues, presentations and speeches.

Oral communication helps to build trust and reliability. The process of oral communication is more effective than an email or a text message. For important and sensitive conversations—such as salary negotiations and even conflict resolution, you can rely on oral communication to get your point across, avoid misunderstandings and minimize confusion.

In a professional setting, effective oral communication is important because it is built on transparency, understanding and trust. Your oral communication skills can boost morale, encourage improved performance and promote teamwork .

Here are some benefits of oral communication:

It saves time by letting you convey your message directly to the other person and getting their response immediately.

It’s the most secure form of communication for critical issues and important information

It helps to resolve conflicts with face-to-face communication

It’s a more transparent form of communication as it lets you  gauge how others react to your words

There are different examples of oral communication in a business setting. You need several oral communication skills for career advancement. Let’s look at different types of oral communication:

Elevator Pitch

Imagine you meet the CEO of your organization in the elevator. Now, you have 30 seconds to introduce yourself before they get out on the next floor. This is your elevator pitch. It’s a form of oral communication where you have to succinctly explain who you are and what you want from the other person.

Formal Conversations

These are common at work because you have to constantly interact with your managers, coworkers and stakeholders such as clients and customers. Formal conversations are crisp, direct and condensed. You have to get your point across in a few words because everyone has only limited time to spare.

Informal Conversations

These are conversations that you have with your team members or friends and family. They are mostly without an agenda. You can talk about your day, what you’re going to eat for lunch or discuss weekend plans. These are friendly conversations peppered with light banter.

Business Presentations

This is where you need to make the best use of your speaking skills. Public speaking is an important skill to develop if you want to command a room full of people. For this, you need to leverage Harappa’s LEP and PAM Frameworks as well as the Four Ps of Pitch, Projection, Pace and Pauses.

Speeches are important in businesses like event management or community outreach. In a corporate setup, speeches are reserved for top management and leaders.

Arming yourself with effective oral communication skills will boost your confidence, prepare you for challenging tasks like meeting and impressing clients.

Harappa Education’s Speaking Effectively course is carefully designed to teach you how to improve your communication skills. You’ll learn about both oral and nonverbal communication with important frameworks like the Rule of Three and Aristotle’s Appeals of logic, credibility and emotion. Persuade your audience, deliver well-crafted ideas and connect with others with advanced speaking skills.

Explore topics & skills such as Public Speaking , Verbal Communication , Speaking Skills & Oratory Skills from Harappa Diaries and learn to express your ideas with confidence.

Reskilling Programs

L&D leaders need to look for reskilling programs that meet organizational goals and employee aspirations. The first step to doing this is to understand the skills gaps and identify what’s necessary. An effective reskilling program will be one that is scalable and measurable. Companies need to understand their immediate goals and prepare for future requirements when considering which employees to reskill.

Are you still uncertain about the kind of reskilling program you should opt for?  Speak to our expert   to understand what will work best for your organization and employees.

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Oral Communication: Definitions, Importance, Methods, Types, Advantages, and Disadvantages

oral communication 50 words

Table of Contents

  • 1 What is Oral Communication?
  • 2 Definitions of Oral Communication
  • 3.1 Clear Pronunciation
  • 3.2 Brevity
  • 3.3 Precision
  • 3.4 Conviction
  • 3.5 Logical Sequence
  • 3.6 Appropriate Word Choice
  • 3.7 Use natural voice
  • 3.8 Communicate With Right Person
  • 3.9 Do Not Get Guided by Assumptions
  • 3.10 Look for Feedback
  • 3.11 Allow to Ask Questions
  • 4.1 Face-to-Face Conversation
  • 4.2 Telephone
  • 4.3 Presentation
  • 4.4 Public Speech
  • 4.5 Interview
  • 4.6 Meeting
  • 5.1 Speak in a Clear, Confident Strong Voice
  • 5.2 Be Coherent
  • 5.3 Avoid Using Filler Words
  • 5.4 Be an Active Listener
  • 6 Advantages and Disadvantages of Oral Communication
  • 7.1 Quickness in Exchange of Ideas
  • 7.2 Immediate Feedback
  • 7.3 Flexibility
  • 7.4 Economic Sources
  • 7.5 Personal Touch
  • 7.6 Effective Source
  • 7.7 Saves Time and Increases Efficiency
  • 8.1 Unfit for Lengthy Message
  • 8.2 Unfit for Policy Matters
  • 8.3 Lack of Written Proof
  • 8.4 Expensive Method
  • 8.5 Lack of Clarity
  • 8.6 Misuse of Time
  • 8.7 Presence of Both the Parties Necessary
  • 9 Oral Mode is Used Where
  • 10.1 What is oral communication in one word?
  • 10.2 What is oral communication according to different authors?
  • 10.3 What is the importance of an oral communication essay?
  • 10.4 What are the methods of oral communication?
  • 10.5 What is oral communication according to the authors?
  • 10.6 What is the importance of oral communication?
  • 10.7 What are the six types of oral communication?
  • 10.8 What are the advantages of communication?
  • 10.9 What are the disadvantages of communication?
  • What is Oral Communication?

Oral communication implies communication through the mouth. It includes individuals conversing with each other, be it direct conversation or telephonic conversation. Speeches, presentations, and discussions are all forms of oral communication .

Oral communication is generally recommended when the communication matter is of a temporary kind or where a direct interaction is required. Face-to-face communication (meetings, lectures, conferences, interviews, etc.) is significant so as to build rapport and trust.

What is Oral Communication

In other words, Oral communication is the process of expressing information or ideas by talking. It is predominantly referred to as speech communication.

  • Definitions of Oral Communication

These are the following definitions of oral communication :

  • Importance of Oral Communication

The following are the importance of oral communication :

Clear Pronunciation

Logical sequence, appropriate word choice, use natural voice, communicate with right person, do not get guided by assumptions, look for feedback, allow to ask questions.

Importance of Oral Communication

The message should be pronounced clearly, otherwise, the receiver may not understand the words of the sender.

A brief message is considered the most effective factor since the receiver’s retention capacity is limited in oral communication . The sender should be as brief as possible.

The sender should ensure the exactness of the message. The only relevant issue should be included in the message and that too with accuracy.

The sender should believe in the facts that are being communicated to others. The oral presentation should evince the confidence of the sender.

The sender should present the message logically. The points to be spoken first and what should follow to convey the meaning and motives of the sender effectively to the receiver need to be looked into.

Words are symbols. They have no fixed or universal meanings. The meanings of words at that moment are in the mind of the sender. Therefore, the sender should select the words which are suitable and understandable to the other party and those which convey exactly the same meanings as the sender wanted.

A natural voice conveys integrity and conviction. It is advised to use a natural voice in oral communication .

It is essential to know with whom to communicate. If you communicate the right message to the wrong person, it may lead to a lot of problems. Be sure in recognizing the right person to communicate with.

Never assume that your listener has knowledge already of the subject matter. You may be wrong many times in such assumptions. You can be good only when you are confident in your message without any omission.

When communicating, if you are smart enough in collecting feedback verbally or non-verbally, you can quickly alter the message, if necessary.

It is important to give freedom to the receiver to rise questions whenever he feels ambiguity or confusion. In a way, the communicator should encourage the receiver to ask questions. Such questions are opportunities to clarify doubts.

Types of Oral Communication

These are the types of oral communication discussed below in detail:

Face-to-Face Conversation

Presentation, public speech.

Oral communication is best when it is face-to-face . A face-to-face setting is possible between two individuals or among a small group of people in an interview or in a small meeting; communication can flow both ways in these situations. There is always immediate feedback, which makes clarification possible.

Telephone talk depends entirely on the voice. It does not have the advantage of physical presence. Clarity of speech and skillful use of voice is important. There can be confusion between similar sounding words like pale and bale or between light and like.

Names and addresses communicated on the telephone are sometimes wrongly received. It is therefore customary to clarify spellings by saying C for Cuttack, B for Bal sore, and so on.

A presentation has a face-to-face setting. It is a formal and well-prepared talk on a specific topic, delivered to a knowledgeable and interested audience. Visual aids are used to enhance a presentation. The person who makes the presentation is expected to answer questions at the end.

It is the responsibility of the presenter to ensure that there is a clear understanding of all aspects of the topic among the audience.

A public speech or lecture, with or without microphones, has a face-to-face setting, but the distance between the speaker and audience is great; this distance increases as the audience gets larger, as in an open-air public meeting.

The purpose of a public speech may be to entertain, encourage and inspire. Much depends on the speaker’s skill in using gestures and using the microphone. Feedback is very little as the speaker can hardly see the facial expressions of people in the audience. A public speech is followed by applause rather than by questions from the audience.

An interview is a meeting in which a person or a panel of persons, who are the interviewers, ask questions from the interviewee. The purpose is, usually, to assess and judge whether it would be worthwhile to enter into a business relationship with the other.

Each side makes an assessment of the other. An interview is structured and is characterized by the question and answer type of communication .

Usually, a meeting involves many persons; there is a chairman or a leader who leads and guides the communication and maintains proper order. There is a fixed agenda, i.e., a list of issues to be discussed at the meeting.

Meetings are of many types, from the small committee meeting consisting of three or four persons to the large conference or the shareholders’ meeting. This type of oral communication is backed up by note-taking and writing up minutes.

  • Methods to Improve Oral Communication Skills

These are some methods to improve oral communication skills :

Speak in a Clear, Confident Strong Voice

Be coherent, avoid using filler words, be an active listener.

Methods to Improve Oral Communication Skills

one should speak in a confident, clear, and strong voice so that it is audible to everyone in the audience. Keep the pace of your speaking average, not very slow not very fast. While speaking, face the audience.

One should speak coherently with a concentration on your subject only. Try not to be distracted from your subject, try to prevent other thoughts at that time.

It is better to pause for a second rather than using filler words, such as “Yeah”, “So”, “Um”, and “Like” frequent use of filler words disturbs coherence and distracts the audience.

Verbal communication is a two-way process; you should, therefore, be an active listener too. Try to understand a question/query quickly, because it looks odd to ask to repeat the question.

  • Advantages and Disadvantages of Oral Communication

These are the following advantages and disadvantages of oral communication :

Advantages of Oral Communication

Disadvantages of oral communication.

Advantages and Disadvantages of Oral Communication

Following are the advantages of oral communication :

Quickness in Exchange of Ideas

Immediate feedback, flexibility, economic sources, personal touch, effective source, saves time and increases efficiency.

Advantages of Oral Communication

Quickness in Exchange of Ideas : The ideas can be conveyed to distant places quickly because this medium does not require the message to be written.

Immediate Feedback : Oral communication helps in understanding the extent to which the receiver has understood the message through his feelings during the course of the conversation.

Flexibility : Oral communication has an element of flexibility inherent in it. Flexibility means changing ideas according to the situation or changing ideas according to the interest of the receiver.

Economic Sources : It is an economic source of communication because the message is communicated only orally.

Personal Touch : Oral communication has a personal touch. Both sides can understand each other’s feelings, being face to face. The conversation takes place in a clean environment, which increases mutual confidence..

Effective Source : Oral Communication leaves much impression on the receiver. It is said that sometimes a thing can be communicated more effectively with the help of some sign. The use of signs or gesticulation can only be made in oral communication.

Saves Time and Increases Efficiency : This communication consumes less time and the superiors can utilize the time saved for some other more important work. As a result of this the efficiency of the sender increases.

Let’s discuss some disadvantages of oral communication :

Unfit for Lengthy Message

Unfit for policy matters, lack of written proof, expensive method, lack of clarity, misuse of time, presence of both the parties necessary.

Disadvantages of Oral Communication

Unfit for Lengthy Message : Oral communication is profitable in having a brief exchange of ideas only. It is not possible for the receiver to remember a long message.

Unfit for Policy Matters : Where policies, rules, or other important messages are to be communicated, oral communication has no importance.

Lack of Written Proof : In the case of oral communication no written proof is left for future reference. Therefore, sometimes difficulty has to be faced.

Expensive Method : When less important information is sent to distant places through telephone, etc. oral communication proves costly.

Lack of Clarity : This is possible when there is little time for conversation. Sometimes wrong can be uttered in a hurry, which can lead to adverse results.

Misuse of Time : Oral communication is considered a misuse of time when during meetings the conversation is lengthened unnecessarily. Parties involved in the communication waste their time in useless talks.

Presence of Both the Parties Necessary : In oral communication, it is essential for the sender and the receiver to be present face to face, it does not mean in the physical sense. But in written communication , one party is required.

  • Oral Mode is Used Where

These are the following points where we used oral mode :

  • Personal authentication is needed. e.g., between an officer and her personal secretary; a journalist and her source (“I heard it from a reliable source”)
  • Social or gregarious needs must be met. e.g.,’ speaking with a visiting delegation
  • Warmth and personal qualities are called for. e.g., group or team interaction
  • Exactitude and precision are not vitally important. e.g., brainstorming for ideas I
  • Situations demand maximum understanding. e.g., sorting out problems or differences between individuals, or between two groups such as administration and students.
  • An atmosphere of openness is desired. e.g., talks between management and. workers
  • Added impact is needed to get the receiver’s focus. e.g., a chairperson of an organization addressing the staff; a presidential or royal address to a nation
  • Decisions or information have to be communicated quickly. e.g., officers issuing officers during natural disasters such as floods or an earthquake
  • Confidential matters are to be discussed. e.g., exchange of positive or negative information about an organization or an individual. In the process of appointments or promotion or selection of individuals, a period of open discussion may precede the final decision that is recorded in writing.

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  • What is Mass Communication?
  • Definitions of Mass Communication
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  • Types of Mass Communication
  • Importance of Mass Communication
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  • Non-Verbal Communication

Written Communication

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  • What are the 7 principles of communication?

Nonverbal Communication

  • What is Nonverbal Communication?
  • Advantages of Non verbal Communication
  • Disadvantages of Non Verbal Communication
  • Functions of Nonverbal Communication
  • Types of Nonverbal Communication
  • Principles of Nonverbal Communication
  • How to Improve Non Verbal Communication Skills
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  • Functions of Verbal Communication
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Oral Communication

Business Communication

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  • 4 P’s of Business Communication
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Organizational Communication

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Formal Communication

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Informal Communication

  • What is Informal Communication?
  • Types of Informal Communication
  • Characteristics of Informal Communication
  • Advantages of Informal Communication
  • Limitations of Informal Communication

Interpersonal Communication

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Downward Communication

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  • Objectives of Downward Communication
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Upward Communication

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  • Definitions of Upward Communication
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  • Important Media of Upward Communication

Barriers to Communication

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Horizontal or Lateral Communication

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Self Development

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Effective Communication

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Theories of Communication

  • What is Theories of Communication?
  • Types of Theories of Communication
  • Theories Propounded to Create Socio-cultural Background Environment
  • Theories based on Ideas of Different Scholars

FAQ Related to Oral Communication

What is oral communication in one word.

Oral communication expresses ideas through the spoken word.

What is oral communication according to different authors?

Oral communication takes place when spoken words are used to transfer information and understanding from one person to another. BY S. K. Kapur

What is the importance of an oral communication essay?

The following are the importance of oral communication: Clear Pronunciation, Brevity, Precision, Conviction, Logical Sequence, Appropriate Word Choice, Use of natural voice, etc.

What are the methods of oral communication?

Following are some methods to improve oral communication skills: Speak in a Clear, Confident Strong Voice, Be Coherent, Avoid Using Filler Words, Be an Active Listener, etc.

What is oral communication according to the authors?

Oral communication expresses ideas through the spoken word. By  Bovee

What is the importance of oral communication?

Following are the importance of oral communication: 1. Clear Pronunciation 2. Brevity 3. Precision 4. Conviction 5. Logical Sequence 6. Appropriate Word Choice 7. Use a natural voice 8. Communicate With Right Person 9. Do Not Get Guided by Assumptions 10. Look for Feedback 11. Allow to Ask Questions.

What are the six types of oral communication?

These are the six types of oral communication: 1. Face-to-Face Conversation 2. Telephone 3. Presentation 4. Public Speech 5. Interview 6. Meeting.

What are the advantages of communication?

Advantages of Communication given below: 1. Quickness in Exchange of Ideas 2. Immediate Feedback 3. Flexibility 4. Economic Sources 5. Personal Touch 6. Effective Source 7. Saves Time and Increases Efficiency.

What are the disadvantages of communication?

Disadvantages of Communication: 1. Unfit for Lengthy Message 2. Unfit for Policy Matters 3. Lack of Written Proof 4. Expensive Method 5. Lack of Clarity 6. Misuse of Time 7. Presence of Both the Parties Necessary.

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oral communication 50 words

Oral Communication

What is oral communication.

Oral communication refers to the process of exchanging information, thoughts, and ideas through spoken words. It is a soft skill that allows individuals to express themselves effectively and convey messages to others in a clear and concise manner.

Importance of Oral Communication

Oral communication plays a crucial role in both personal and professional settings. It facilitates effective interactions, enhances relationships, and promotes understanding among individuals. Proficient oral communication skills are highly valued by employers, as they contribute to teamwork, problem-solving, and collaboration.

Key Elements of Oral Communication

Effective oral communication involves various key elements, including clarity, coherence, conciseness, and relevance. Clarity ensures that the message is easily understood by the recipient, while coherence ensures a logical flow of ideas. Conciseness helps convey the message efficiently, avoiding unnecessary and redundant information. Relevance ensures that the information shared is meaningful and applicable to the context.

Verbal and Nonverbal Aspects

Oral communication encompasses both verbal and nonverbal aspects. Verbal communication refers to the use of words, grammar, and language structure to express ideas, while nonverbal communication involves facial expressions, gestures, body language, and tone of voice. Both aspects are important to effectively convey messages, as they provide additional cues and emphasize certain points.

Enhancing Oral Communication Skills

Improving oral communication skills can be achieved through practice and development of specific techniques. Active listening, clarity in speech, organizing thoughts, adapting communication style to the audience, and using appropriate nonverbal cues are some strategies to enhance oral communication.

Applications of Oral Communication

Oral communication is utilized in various settings, such as meetings, presentations, interviews, negotiations, and interpersonal interactions. It is essential for building relationships, resolving conflicts, delivering persuasive speeches, imparting knowledge, and fostering collaboration within teams.

The Importance of Assessing a Candidate's Oral Communication Skills

Assessing a candidate's oral communication skills is crucial for ensuring effective and efficient communication within an organization. By evaluating how well a candidate can express ideas, convey messages, and engage in meaningful conversations, businesses can make informed hiring decisions.

Clear and Effective Communication: Oral communication skills are essential for employees to clearly articulate their thoughts, ideas, and instructions to colleagues, clients, and stakeholders. Assessing a candidate's ability to convey information in a coherent and concise manner is essential for fostering effective collaboration and avoiding misunderstandings.

Professional Presentations and Meetings: Strong oral communication skills are particularly important for individuals who need to conduct presentations, participate in meetings, and engage in discussions. Assessing a candidate's oral communication skills helps ensure they can confidently deliver presentations, actively contribute in meetings, and effectively collaborate with team members.

Customer Interactions and Client Relationships: For roles that involve interacting with customers or building client relationships, assessing a candidate's oral communication skills is vital. The ability to listen actively, understand customer needs, and communicate clearly can greatly impact customer satisfaction and loyalty.

Problem-solving and Conflict Resolution: Effective oral communication is essential for problem-solving and conflict resolution within a team or across departments. By evaluating a candidate's ability to communicate ideas, actively listen to others, and effectively negotiate, businesses can identify individuals who can contribute to a positive and productive work environment.

Assessing Candidates on Oral Communication Skills

Alooba offers a range of tests designed to assess a candidate's oral communication skills effectively. By utilizing these tests, organizations can evaluate the candidate's ability to communicate clearly and effectively in various scenarios. Here are some test types available on Alooba that are relevant to assessing oral communication skills:

Written Response Test : This test allows candidates to provide a written response or essay on a given topic. It assesses the candidate's ability to organize thoughts, convey ideas coherently, and effectively communicate through writing.

Asynchronous Interview : With the Asynchronous Interview test, candidates answer questions by submitting a video response of themselves. This test evaluates not only the candidate's verbal communication skills but also their nonverbal cues, such as body language and tone of voice.

By incorporating these assessment methods into the hiring process, organizations can gain valuable insights into a candidate's oral communication abilities, ensuring they select individuals who can effectively express themselves and engage in meaningful conversations within the workplace.

Subtopics within Oral Communication

Oral communication encompasses various subtopics, each playing a crucial role in effective interpersonal and professional interactions. Here are some key areas covered under oral communication:

Verbal Clarity : Verbal clarity focuses on the candidate's ability to express ideas, thoughts, and information clearly and concisely. It assesses their proficiency in using appropriate language, grammar, and vocabulary to ensure their message is easily understood by others.

Listening Skills : Active listening is an integral part of oral communication. Assessing a candidate's listening skills involves evaluating their ability to pay attention, comprehend information, and respond appropriately. Strong listening skills enable effective understanding and facilitate meaningful conversations.

Public Speaking : Public speaking evaluates a candidate's ability to effectively present information and ideas before an audience. This subtopic assesses their confidence, articulation, use of body language, and overall ability to engage and captivate listeners.

Interpersonal Communication : Interpersonal communication focuses on how well a candidate can interact and communicate with others on a personal level. It assesses their ability to build rapport, establish trust, and effectively convey thoughts and ideas in one-on-one or small group settings.

Nonverbal Communication : Nonverbal communication includes facial expressions, gestures, body language, and tone of voice. Evaluating a candidate's nonverbal communication skills helps understand their ability to convey emotions, maintain engagement, and make a positive impact during conversations.

By assessing these subtopics within oral communication, organizations can identify candidates who possess strong communication skills and can effectively contribute to the success of the team and the organization as a whole.

Oral communication is utilized in various contexts, both in personal and professional settings. Understanding how oral communication is applied can help individuals and organizations recognize its significance. Here are some common applications of oral communication:

Meetings and Presentations : Oral communication is crucial during meetings, where individuals discuss ideas, provide updates, and make decisions. It also plays a vital role in presentations, enabling speakers to share information, persuade audiences, and engage with listeners effectively.

Negotiations and Conflict Resolution : Effective oral communication is essential during negotiations, allowing parties to express their perspectives, collaborate, and reach agreements. It is also valuable in conflict resolution, helping individuals address conflicts, find common ground, and work towards resolutions.

Customer Service and Sales : Oral communication plays a vital role in customer service, where representatives need to understand customer needs, address inquiries, and provide solutions effectively. In sales, oral communication helps build relationships, highlight product benefits, and close deals through persuasive conversations.

Interviews and Interpersonal Interactions : Oral communication is critical during interviews where candidates communicate their qualifications, skills, and experiences to potential employers. It is also utilized in daily interpersonal interactions, facilitating effective communication with colleagues, supervisors, and clients.

Training and Team Collaboration : Oral communication is employed in training sessions, workshops, and seminars to impart knowledge, share insights, and promote collaborative learning. It is also essential for team collaboration, enabling members to exchange ideas, coordinate tasks, and foster a cohesive working environment.

Understanding the applications of oral communication highlights its significance in various aspects of life. Proficient oral communication skills contribute to successful interactions, effective teamwork, and positive relationships both inside and outside the workplace.

Roles Requiring Good Oral Communication Skills

Certain roles heavily rely on individuals having strong oral communication skills to excel in their responsibilities. These positions involve frequent interactions with colleagues, clients, and stakeholders, making effective communication pivotal. Here are some types of roles that require candidates with excellent oral communication skills:

Insights Analyst : Insights analysts need to effectively communicate their findings and analysis to various stakeholders, including management teams and clients. They must deliver clear and concise insights through reports and presentations, ensuring the information is easily understood.

Marketing Analyst : Marketing analysts collaborate with cross-functional teams and communicate data-driven marketing strategies. They need strong oral communication skills to present campaign performance, share insights, and discuss target audience behaviors effectively.

Product Analyst : Product analysts play a vital role in communicating product ideas, requirements, and user feedback to development teams. They collaborate with stakeholders, providing comprehensive insights to enhance products and drive innovation.

Customer Service Representative : Customer service representatives consistently interact with customers, providing support and addressing inquiries. Effective oral communication skills are crucial in delivering exceptional customer service, ensuring clear understanding and resolution of customer concerns.

Trainer : Trainers rely heavily on oral communication to deliver training sessions, workshops, and presentations to diverse audiences. They must communicate concepts and instructions clearly, ensuring trainees understand and retain the information being shared.

Team Leader : Team leaders need strong oral communication skills to effectively communicate goals, expectations, and feedback to their team members. They facilitate open communication, foster collaboration, and motivate their teams towards success.

Public Speaker : Public speakers rely on their oral communication skills to engage, inform, and inspire audiences during presentations, conferences, and events. They need to deliver memorable speeches with clarity, confidence, and effective storytelling.

Negotiator : Negotiators use their oral communication skills to engage in effective discussions, reach agreements, and resolve conflicts. Strong communication enables them to articulate their position, actively listen, and negotiate mutually beneficial outcomes.

Interviewer : Interviewers rely on their oral communication skills to ask relevant questions, assess candidates' qualifications, and effectively evaluate their fit for a position. They need to conduct interviews that encourage open dialogue and elicit detailed responses.

These roles exemplify the importance of oral communication skills in various professional settings. Organizations seeking individuals for these positions prioritize candidates who can effectively express themselves, engage with others, and contribute to the success of their teams.

Associated Roles

Etl developer.

ETL Developers specialize in the process of extracting data from various sources, transforming it to fit operational needs, and loading it into the end target databases or data warehouses. They play a crucial role in data integration and warehousing, ensuring that data is accurate, consistent, and accessible for analysis and decision-making. Their expertise spans across various ETL tools and databases, and they work closely with data analysts, engineers, and business stakeholders to support data-driven initiatives.

Growth Analyst

The Growth Analyst role involves critical analysis of market trends, consumer behavior, and business data to inform strategic growth and marketing efforts. This position plays a key role in guiding data-driven decisions, optimizing marketing strategies, and contributing to business expansion objectives.

Insights Analyst

Insights Analysts play a pivotal role in transforming complex data sets into actionable insights, driving business growth and efficiency. They specialize in analyzing customer behavior, market trends, and operational data, utilizing advanced tools such as SQL, Python, and BI platforms like Tableau and Power BI. Their expertise aids in decision-making across multiple channels, ensuring data-driven strategies align with business objectives.

Marketing Analyst

Marketing Analysts specialize in interpreting data to enhance marketing efforts. They analyze market trends, consumer behavior, and campaign performance to inform marketing strategies. Proficient in data analysis tools and techniques, they bridge the gap between data and marketing decision-making. Their role is crucial in tailoring marketing efforts to target audiences effectively and efficiently.

Product Analyst

Product Analysts utilize data to optimize product strategies and enhance user experiences. They work closely with product teams, leveraging skills in SQL, data visualization (e.g., Tableau), and data analysis to drive product development. Their role includes translating business requirements into technical specifications, conducting A/B testing, and presenting data-driven insights to inform product decisions. Product Analysts are key in understanding customer needs and driving product innovation.

Product Manager

Product Managers are responsible for the strategy, roadmap, and feature definition of a product or product line. They work at the intersection of business, technology, and user experience, focusing on delivering solutions that meet market needs. Product Managers often have a background in business, engineering, or design, and are skilled in areas such as market research, user experience design, and agile methodologies.

Related Skills

Other names for Oral Communication include Verbal Communication , and Speaking .

Ready to Assess Oral Communication Skills?

Discover how Alooba can help you identify candidates with strong oral communication skills and streamline your hiring process. Book a discovery call today.

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I was at WooliesX (Woolworths) and we used Alooba and it was a highly positive experience. We had a large number of candidates. At WooliesX, previously we were quite dependent on the designed test from the team leads. That was quite a manual process. We realised it would take too much time from us. The time saving is great. Even spending 15 minutes per candidate with a manual test would be huge - hours per week, but with Alooba we just see the numbers immediately.

Shen Liu , Logickube ( Principal at Logickube )

We get a high flow of applicants, which leads to potentially longer lead times, causing delays in the pipelines which can lead to missing out on good candidates. Alooba supports both speed and quality. The speed to return to candidates gives us a competitive advantage. Alooba provides a higher level of confidence in the people coming through the pipeline with less time spent interviewing unqualified candidates.

Scott Crowe , Canva ( Lead Recruiter - Data )

How can you accurately assess somebody's technical skills, like the same way across the board, right? We had devised a Tableau-based assessment. So it wasn't like a past/fail. It was kind of like, hey, what do they send us? Did they understand the data or the values that they're showing accurate? Where we'd say, hey, here's the credentials to access the data set. And it just wasn't really a scalable way to assess technical - just administering it, all of it was manual, but the whole process sucked!

Cole Brickley , Avicado ( Director Data Science & Business Intelligence )

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Piers Stobbs , Cazoo ( Chief Data Officer )

I wouldn't dream of hiring somebody in a technical role without doing that technical assessment because the number of times where I've had candidates either on paper on the CV, say, I'm a SQL expert or in an interview, saying, I'm brilliant at Excel, I'm brilliant at this. And you actually put them in front of a computer, say, do this task. And some people really struggle. So you have to have that technical assessment.

Mike Yates , The British Psychological Society ( Head of Data & Analytics )

We were very quickly quite surprised with the quality of candidates we would get from Alooba. We ended up hiring eight different analysts via Alooba in about a year's time, which is quite extraordinary for us because we actually have almost never used a recruitment agency for any role. It has been our best outsourcing solution by far.

Oz Har Adir , Vio.com ( Founder & CEO )

For data engineering & analytics these take-home assignments we were doing ourselves are a bit time consuming so we wanted to automate that and also reduce the time candidates were spending on the assessment.

Sharin Fritz , Personio ( Tech Talent Acquisition )

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The Power of Strong Oral and Written Communication Skills

Learn how to improve your oral and written communication skills by expressing ideas clearly, fostering understanding, and connecting with others.

Oral and written communication skills are essential components of effective interaction, involving both verbal and written forms of conveying information and ideas. 

Oral communication skills encompass the ability to express thoughts, opinions, and information through spoken words, while written communication skills involve conveying messages, instructions, or thoughts using written language. 

Both oral and written communication skills play a pivotal role in expressing ideas clearly, fostering understanding, and connecting with others across different contexts.

Importance of Effective Communication in Various Aspects of Life

Effective communication skills are paramount in personal, professional, and academic spheres. In the workplace, clear oral and written communication enables employees to articulate ideas, collaborate with colleagues, and present their thoughts convincingly to employers or clients. 

Written communication skills are crucial for crafting professional documents such as emails, reports, and cover letters. In academic settings, effective communication aids students in presenting research, participating in discussions, and writing papers. 

Moreover, in everyday life, strong communication skills foster better relationships, facilitate successful interactions, and contribute to overall clarity and understanding in various interactions.

oral communication 50 words

The Importance of Oral Communication Skills

Effective verbal communication in personal relationships.

Building Strong Connections with Others: Oral communication skills are instrumental in establishing meaningful relationships. Through effective verbal communication, individuals can share thoughts, emotions, and experiences, fostering deeper connections and understanding with family, friends, and acquaintances. 

Open and honest conversations enable individuals to connect on a personal level and build trust, enhancing the quality of relationships.

Resolving Conflicts and Misunderstandings: Strong verbal communication skills are essential for addressing conflicts and resolving misunderstandings. 

The ability to express oneself clearly, actively listen, and provide constructive feedback aids in navigating difficult conversations. Individuals with strong oral communication skills can discuss concerns, clarify misunderstandings, and find mutually agreeable solutions, contributing to healthier and more harmonious relationships.

Professional Benefits of Strong Oral Communication

Effective Teamwork and Collaboration: In the professional realm, effective verbal communication skills are crucial for successful teamwork and collaboration. 

The ability to communicate ideas, provide feedback, and actively participate in discussions contributes to a productive work environment. Teams that communicate well can exchange insights, pool talents, and achieve common goals efficiently.

Improved Public Speaking and Presentation Skills: Strong oral communication skills enhance public speaking and presentation abilities. Professionals who can convey information persuasively and engage their audience effectively make impactful presentations. 

Whether delivering a pitch, leading a meeting, or presenting to a large audience, strong verbal communication skills instill confidence and captivate listeners, leaving a lasting impression.

Developing Verbal Communication Skills

Active listening techniques: .

Active listening is a foundational skill for improving oral communication. This technique involves fully engaging with the speaker, giving them your undivided attention, and understanding their message beyond just words. 

By maintaining eye contact, nodding, and asking clarifying questions, you demonstrate your genuine interest and comprehension. Active listening helps foster better connections, minimizes misunderstandings, and allows you to respond thoughtfully.

Enhancing Non-Verbal Communication:

Non-verbal cues, such as facial expressions, gestures, and body language, play a significant role in conveying messages during oral communication. Developing awareness of your non-verbal cues and aligning them with your spoken words enhances your overall communication effectiveness. Positive non-verbal communication signals attentiveness, openness, and confidence, helping you build rapport and establish credibility.

Practicing Effective Speaking and Clarity of Expression:

Practicing effective speaking involves expressing ideas clearly, concisely, and confidently. Focus on articulation, pronunciation, and tone to ensure your words are understood. Using appropriate vocabulary and structuring your sentences coherently adds to your communication clarity. 

Regular practice through discussions, presentations, and even role-playing scenarios can help you refine your speaking skills and overcome any hesitations or stumbling blocks in verbal communication.

The Importance of Written Communication Skills

Written communication in the workplace:.

Effective written communication is essential in professional settings for several reasons. Clear and concise emails and memos ensure that information is conveyed accurately without confusion. 

Professional written reports and documentation contribute to organized and well-documented project management, decision-making, and compliance with industry standards. Strong written communication skills not only reflect your competence but also facilitate seamless communication within the team and with stakeholders.

Personal Benefits of Strong Written Communication:

Developing strong written communication skills has personal benefits beyond the workplace. It enhances your organization and critical thinking abilities as you structure your thoughts logically and coherently. 

Expressing thoughts and ideas effectively in writing allows you to communicate with clarity and precision. This skill is valuable for both formal and informal contexts, from crafting persuasive essays to sharing ideas on social media. Strengthening your written communication skills empowers you to convey your messages with impact and engage with a broader audience.

Developing Written Communication Skills

Understanding the Purpose and Audience: Developing strong written communication skills involves considering the purpose and audience of your writing. Identifying why you are writing and who your target audience is helps tailor your message appropriately. 

Whether it's a formal report, an email to colleagues, or a social media post, knowing your purpose guides your content and tone. For example, writing an informative report for a professional audience requires a different approach than composing a casual email to friends. Understanding your purpose and audience ensures that your written communication is relevant, engaging, and effective.

Organization and Structure in Writing: Effective writing requires proper organization and structure to present ideas coherently. Start with an introduction that captures the reader's attention and outlines the main points. 

Organize the body of your writing logically, presenting ideas in a sequence that flows smoothly. Each paragraph should focus on a single idea, and transitions should link your points seamlessly. 

Conclude with a summary that reinforces your main message or provides a call to action. Well-organized writing guides readers through your content and makes it easier to comprehend and remember.

Effective Use of Grammar, Punctuation, and Vocabulary: Grammatical accuracy, proper punctuation, and varied vocabulary are crucial for clear and effective written communication. 

Grammatical errors and awkward phrasing can detract from your message, leading to confusion or misinterpretation. Correct punctuation enhances the clarity and readability of your writing. 

Additionally, using a diverse range of vocabulary improves the richness and precision of your content. Regularly reviewing grammar rules, practicing proofreading, and expanding your vocabulary are essential steps in enhancing your written communication skills.

Integrating Oral and Written Communication Skills

Bridging the gap between oral and written communication:.

Integrating both oral and written communication skills is essential for effective communication in various contexts. While oral communication allows for immediate interaction and engagement, written communication provides a lasting record and reference. 

Bridging the gap between these skills involves recognizing their complementary nature. For instance, articulating ideas clearly in writing helps structure your thoughts and can serve as a foundation for confident verbal communication. 

Similarly, the ability to express yourself eloquently in speech can translate to persuasive writing. By honing both oral and written communication skills, individuals can convey their ideas comprehensively and adapt to diverse communication scenarios.

The Impact of Effective Communication Skills on Overall Success:

Proficiency in both oral and written communication is a cornerstone of overall success. In professional settings, strong communication skills enhance collaboration, leadership, and the ability to influence others positively. 

Employers often seek candidates with excellent communication skills, as these skills contribute to effective teamwork, client relationships, and project management. Moreover, these skills extend to personal life, fostering better relationships and facilitating efficient interactions in everyday situations.

Mastering effective communication, whether oral or written, empowers individuals to navigate challenges, convey their ideas persuasively, and achieve their goals with confidence.

In today's interconnected world, oral and written communication skills hold immense value. The ability to convey ideas effectively through spoken and written words is pivotal in personal, academic, and professional spheres. 

Strong oral communication skills enable meaningful interactions, resolving conflicts, and fostering connections. Meanwhile, proficient written communication skills allow for clear documentation, organized thought expression, and impactful written reports.

The journey towards mastering oral and written communication skills is ongoing. Continuously refining these skills offers numerous benefits, enhancing career prospects, building strong relationships, and contributing to personal growth. 

Embrace opportunities to enhance your communication abilities, whether by practicing active listening, refining your writing style, or engaging in public speaking. 

By prioritizing the development of these skills, you empower yourself to effectively navigate various communication scenarios, enrich your interactions, and contribute positively to your personal and professional life.

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Oral Communication: Meaning, Advantages, Limitations

oral communication

Oral communication is the most widely used communication method throughout the world. In organizations, too, the managers extensively use oral communication. Mintzberg (1973) found that most managers spend 50-90% of their time talking to people.

Understand Oral Communication and its’ advantages, limitations, why oral communication, what phase, and where it is most effective!

What is oral communication.

Oral communication is verbal communication that communicates with the utterance of words or with spoken words. Oral communication involves face-to-face conversation, group discussions, telephone calls, and other situations in which the sender uses spoken words to communicate.

15 Advantages of Oral Communication

The popularity of oral communication results from its various benefits to the users. These merits are discussed below:

Oral communication is very fast in transmitting messages between senders and receivers. It helps managers expedite work by promptly delivering instructions to the working people. Oral communication today takes virtually no time due to effective mechanical devices.

Thus, oral communication is unparalleled to all other methods of communication.

Therefore, oral communication is direct communication and carries a personal touch of emotion and relationship. It helps develop cordial human relations with the other party in the communication. It also facilitates effective management of the organization.

Immediate Feedback

Oral communication makes immediate feedback possible. The sender can receive on-the-spot responses from the receiver about the favorable or unfavorable message. The sender can immediately rectify any misunderstanding by answering questions and explaining the message to the receiver.

Dynamism/Dynamic

Oral communication can easily be corrected and changed without any delay. It is direct verbal communication, so all types of mistakes and versions can be corrected and restated directly with the receiver.

The communicator can also change the message by observing the reaction or facial expressions of the audience, making the subject more attractive and motivating. This makes oral communication the most flexible method.

Effective for Illiterates

Oral communication is the only communication method for illiterate people, as they only understand oral messages.

In a country like India, oral communication has no alternative for contacting this section of people. Business organizations largely use oral communication for promotional marketing in countries with illiterate populations.

Oral communication helps keep messages containing information, events, or ideas secret, as there are no standing documents in written form.

Here, only the involved parties are the sender and receiver, and it is they who can keep the communication secret. The non-involvement of other parties in the process of communication makes it possible.

Least Misunderstanding

Oral communication has the least possibility of misunderstanding messages because every query is explained in detail during the course of communication directly with the receiver. So, there is nothing left ambiguous or confusing in oral communication.

Reduced Red Tape

Oral communication causes no delay in delivering messages to the receiver. Moreover, there is no formality to observe in the case of oral communication. This reduces unnecessary delays, i.e., red tape, in the flow of communication.

Informal Presentation

Oral communication does not generally require any formal chain of communication to follow. This frees the sender free from extra tension and attention in preparing and sending messages. This informality makes oral communication prompt, immediate, and effective.

Reduced Possibility for Distortion

Oral communication reduces the possibility of distorting any part of the content of the communication, as it is immediately objected to and corrected by the sender during the process of communication.

Personal Relations

Oral communication is direct and helps establish personal relations with the receiver, which is essential for businesspeople. Personal relations simplify many things and contribute to oral communication’s popularity.

Group Communication

Oral communication is the only method that can address a group of people at a time, such as at assemblies or meetings. A large gathering of people can be effectively communicated with through oral communication.

Less Costly

Oral communication is a less costly method of communication than written communication. It does not require the processing cost of written communication, assuming other cost items remain the same.

Oral communication can be adjusted to the mood of the receiver and influenced by the sender’s vital characteristics and vocal faculty. Therefore, oral communication is more effective than any other form of communication in obtaining the required response from the receiver.

Motivational

Oral communication helps motivate employees or people more effectively than other methods of communication. It can use personal, emotional, linguistic, and vocal forces to positively influence the behavior of the receiver(s) toward mutual goals.

11 Limitations of Oral Communication

Oral communication has some obvious limitations, which business people do not prefer in many situations. These limitations or disadvantages are discussed below:

Oral communication lacks a record unless it is preserved on tape. Therefore, it cannot be used as a reference or presented anywhere as a supporting document for any event or case.

Businesses require records or documents to make decisions or support future actions. Oral communication does not provide any supporting documentation due to its lack of record.

High Distortion Possibility

Oral communication has a high possibility of distorting facts, information, or explanations provided in such communication. Either party in the communication system can introduce this distortion due to memory lapses.

It can also occur due to the defensive mentality of the parties involved, which may omit unfavorable facts from the message or include favorable ones to create a favorable environment for themselves.

Not Suitable for Lengthy Messages

Oral communication is not suitable for lengthy messages, as there is a high likelihood of missing something of vital importance. Listeners may lose the thread of continuity due to a lack of attention to the speaker and the subject matter.

Non-Retainable

Oral communication cannot be retained for a long time in human memory. It can be recorded on tape, but even that becomes unclear over time. Therefore, it cannot be used as a future reference.

No Legal Validity

Oral communication is not accepted as evidence in a court of law for any dispute, as it lacks legal validity. It can only be considered evidence if it is recorded on tape and becomes part of a permanent record.

Higher Chance of Misunderstanding

Oral communication is vulnerable to gross misunderstanding due to various interruptions. It is often presented without proper organization, making it possible for the sender to fail to clarify the message to the receiver.

The receiver may also miss the message due to inattention, leading to a higher likelihood of misunderstanding.

Presentation Problem

Oral communication is affected by the voice, tone, style of speech, physical appearance, dress, and movements of the communicator, including facial expressions and gestures.

These elements significantly influence the audience and can distract from the message, making presentation problems a critical deterrent to effective oral communication.

Limited Use

Oral communication has very limited use in organizational management because it lacks documentation. Documentation of business communication is a necessary requirement for managerial decision-making, which is not possible with oral communication alone.

Irrelevancy

Oral communication often includes irrelevant issues in the message due to a lack of planning, carelessness, and inattention on the communicator’s part regarding the message’s content. This problem is common in oral communication.

Lack of Secrecy

Oral communication spreads quickly because people do not feel as responsible for oral messages. This hampers the necessity of maintaining secrecy in oral communication.

Oral communication is subject to higher inaccuracy in information, articulation, improper choice of words, and sentence structure due to general inattention and carelessness. People often do not take the time for thoughtful and considered presentation and response in oral communication.

13 Causes of Failure of Oral Communication

13 Causes of Failure of Oral Communication

Oral communication often results in maximum misunderstanding, confusion, distortion of facts and can lead to communication breakdown.

Research has shown that business executives are particularly poor at communication (Lasiker and Pettit, 2002:5). This inefficiency in communication is more prevalent in oral communication than in written communication. The question is why.

In simpler terms, oral communication means “communication by word of mouth”. Oral communication has numerous advantages.

However, in some cases, this method of communication cannot attain the desired advantages due to some causes or reasons. It is the most natural skill of communication that man develops.

However, there are 13 Causes of Failure of Oral Communication.

  • The absence of planning,
  • Overconfidence,
  • Over busyness,
  • Quick transmission,
  • Poor and defective presentation,
  • Inattention,
  • Presence of emotion,
  • Status difference,
  • Lack of evaluation,
  • Linguistic barrier,
  • Disregard to the receiver,
  • The difference in personality,
  • Receiver’s interpretation.

Absence of planning

If the message of oral communication is not properly planned, it cannot draw the attention of the audience. Therefore, before delivering the oral message, the speaker should prepare a necessary plan .

Overconfidence

In the case of oral communication, the communicator should have self-confidence. Though self-confidence is essential in oral communication, overconfidence may collapse communication.

Over busyness

In most cases, oral communication occurs in a busy situation.

This may cause distortion of the message. As a result, communication becomes ineffective.

Quick transmission

When the communicator transmits a message or information very quickly, the audience may not understand a part or whole of it.

In such a case, if the message is not repeated, communication will fail.

Poor and defective presentation

The presentation is an important prerequisite of oral communication. Sometimes, communication becomes ineffective due to the poor and defective presentation of the speaker.

Inattention

Inattention is greatly responsible for the failure of oral communication.

Both parties must pay due attention to the communication message. If either of the parties is inattentive, communication between them becomes ineffective.

Presence of emotion

Emotions of both parties may influence the effectiveness of communication. Sometimes in oral communication, parties may not control their emotions.

Their emotional behavior may lead to communication in vain.

Status difference

The status difference between the speaker and listener greatly affects the success of oral communication. If either of the parties boasts of his position and ignores the other party, then communication between them will be blocked.

Lack of evaluation

In oral communication, there is little opportunity for both speaker and listener to evaluate the message. This also causes failure in oral communication.

Linguistic barrier

Improper language is another cause of failure in oral communication.

Linguistic barrier arises from using unknown words, technical words, jargon, accent difference, etc.

Disregard to re ceiver

When superiors communicate orally with subordinates, sometimes they may show disrespect to the subordinates.

Due to such disrespect, subordinates may show less interest in the message.

Difference in personality

In the case of oral communication, the listener pays attention to the personality of the speaker. If the speaker holds less personality, the listener will not pay attention to the speaker’s message.

Receiver’s interpretation

The receiver’s interpretation of the message severely affects the effectiveness of oral communication. Generally, listeners try to understand the speech of the speaker from their own emotional behavior.

In such a situation, listeners may interpret the message wrongly.

13 Essentials of Effective Oral Communication

Successful and effective oral communication requires certain conditions to be present in order to overcome defects and eliminate reasons for communication failure.

Francis J. Bergin has highlighted seven C’s that an oral communicator should keep in mind: candid, clear, complete, concise, concrete, correct, and courteous. These characteristics are also essential for all types of communication.

To make oral communication effective, the following guidelines or principles should be followed:

Pre-thinking

Oral communication should be well-prepared in terms of content, sequence, information, and presentation. This systematic preparation ensures that the message is delivered comprehensively without missing important points.

Clear Pronunciation

Correct and clear pronunciation of words is essential to prevent misunderstandings. Speaking distinctly and avoiding fast or unclear speech is crucial to prevent confusion and misunderstanding.

Precision enhances the effectiveness of oral communication. Instead of saying, “Come to the office early tomorrow,” it’s better to say, “Come to the office by 8 o’clock.” Precision ensures a crystal-clear message.

Conciseness

Oral communication often becomes lengthy due to excessive talking. It’s important to keep it as concise as possible to avoid verbosity and distraction.

Oral communication should be free, open, honest, and sincere. Deceptive or false statements can immediately affect the audience’s perception and distract from the message’s effectiveness.

Appropriate Words

Effective oral communication uses words that are familiar to the audience. Making assumptions about the audience’s understanding of certain words can lead to misunderstandings, so choosing words carefully is essential.

Maintaining strict neutrality in oral communication ensures that there are no negative reactions among the audience. Biased statements can lead to disruptions in communication.

Natural Voice

Natural and unaffected speech is the most effective. Avoiding unusual accents and affected speech patterns helps make oral communication more effective.

Avoid Hackneyed Phrases and Clichés

Frequent use of overused phrases like “I see,” “Do you follow,” or “What I mean” can interrupt the flow of speech and hinder quick comprehension of the message. Speakers should consciously exclude these phrases.

Right Register

Adapting vocabulary, grammar, and tone to the social, educational, and professional context of the audience makes oral communication more successful.

Attractiveness

Oral communication should be made attractive through tone of voice, interesting facts, stylish presentation, catchy words, and appealing language to engage the listeners.

Patience is a virtue in successful oral communication. Remaining patient with the audience, addressing comments or remarks carefully, and responding logically contribute to success.

Courtesy plays a significant role in effective communication. It involves polite behavior, good manners, and being considerate of others’ perspectives and feelings. Courtesy stems from a sincere “you-attitude” and contributes to a positive and favorable communication environment.

Courtesy is not merely the mechanical expression of “please” and “thank you,” but it reflects genuine respect and concern for others. It aims to put the listener in a favorable frame of mind and goes beyond mere politeness.

8 Situations When is Oral Communication More Effective?

8 Situations When is Oral Communication More Effective?

Oral communication is more effective when communication needs a human touch, establishing a direct relationship, maintaining secrets, reaching mutual understanding, and avoiding complexities with oral consent.

Managers usually prefer oral communication to written communication.

Although oral communication suffers from some drawbacks , this method of communication is more effective than written communication in the following 8 situations:

Instant Communication

Oral communication is more effective when it is needed to communicate with someone instantly.

Detailed Explanation of Policies

If any direction of managers and policy or procedure of the company requires explanation, oral communication is the best way to communicate.

Developing Direct Relationship

If it is important to establish a direct relationship between sender and receiver or between workers and management, they should communicate orally.

Maintaining Secrecy

Oral communication is best suited when information is to be kept secret. Written communication leaks secrecy as the message passes from hand to hand.

Instant Response

Where an instant reply from the receiver is required, oral communication is the best suited.

Reaching To Mutual Understanding

Sometimes, open discussion is needed to reach a consensus. Such discussion is possible only through oral communication.

Illiterate Receivers

When the receivers are illiterate, written communication is meaningless to them. Therefore, oral communication is the only way to communicate with them.

Avoiding Bureaucratic Complexities

Bureaucratic complexity delays communication. To avoid any delay caused by bureaucracy or red-tapism, oral communication should be used instead of written communication.

8 Ways To Make Oral Communication More Courteous

The following guidelines will make communication courteous :

Be sincerely tactful.

Avoid being abrupt or blunt, which means speaking very little and often being rude or appearing rude. This can result from a mistaken idea of conciseness, negative personal attitudes, or not understanding the culture of a country or community.

To be courteous, steer clear of discourteous expressions and present your message tactfully.

Single out your reader.

Courteous treatment involves addressing your listener individually for a specific situation. This is known as customizing communication, and you can do this by referring to the listener by name.

Refrain from preaching.

A preaching tone can come across as offensive. People value their independence and don’t like to be bossed around. They prefer to be treated as equals. Avoiding a preachy or sermon-like tone enhances courtesy. Elementary, flat, and obvious statements often sound preachy.

Avoid anger.

Anger can destroy goodwill and is rarely justified. The effects of anger are clear: it can make the listener angry and jeopardize business relationships.

Be thoughtful and appreciative.

Cordial and courteous messages of deserved congratulations and appreciation help build goodwill. In Asian cultures, a softer, more polite approach in oral and written communication is appreciated.

Use expressions that show respect.

No reader wants to receive messages that are offensive. Therefore, follow the guidelines below:

  • Omit irritating expressions.
  • Avoid questionable humor.
  • Remember that what may be funny to one person can be offensive to another; humor varies among individuals.
  • Choose nondiscriminatory expressions.
  • Use language that reflects equal treatment of people regardless of gender, race, ethnic origin, or physical features to maintain courtesy.
  • Avoid sexist language, such as “man” words.
  • Avoid masculine pronouns and use the plural form instead.
  • Refrain from using words that demean women’s status.
  • Use names in a parallel form for both men and women.

Business communication must be complete in every sense. A business message is complete when it contains all the necessary facts the listener needs to take the desired action. It’s considered complete when the receiver doesn’t have any questions about the content of the message in order to act accordingly. To achieve message completeness, follow these guidelines:

  • Provide all necessary information, answer all questions asked, and offer additional details when appropriate. Address these factors from the listener’s perspective and provide facts accordingly.
  • Ensure that you’ve provided all the information necessary for thorough, accurate understanding. To complete the message in terms of information, answer the five Ws (Who, What, When, Where, and Why) and one H (How).
  • Try to answer both stated and implied questions to avoid leaving gaps in the message. Incomplete messages can lead to negative reactions from the listener.
  • Customers may perceive incomplete messages as careless or as an attempt to conceal weaknesses. In general, “Omissions cast suspicions.” Therefore, answer all questions, whether favorable or unfavorable, tactfully and honestly.
  • Use your judgment in providing additional materials if the sender’s message is incomplete. Extra information can enhance the organization’s image and foster confidence, potentially leading to increased future business and strong, congenial relationships.

Communication must be correct in terms of proper grammar, punctuation, and pronunciation. This principle also emphasizes using the appropriate level of language and ensuring accuracy in figures, facts, and words.

Language can be categorized into three levels: formal, informal, and substandard. Oral communication should employ informal language—short, well-known, and conversational—while avoiding substandard language.

7 Situations Where Oral Communication Is Effective

Oral communication is effective under certain circumstances, as outlined below:

Direct Relations

Oral communication is the most effective method for establishing a direct relationship with other individuals. Face-to-face or direct conversations between parties involved in oral communication foster cordiality and closeness.

Lack of Time

When there is insufficient time to compose a written message, oral communication becomes the primary means of quickly conveying information to the recipient, ensuring timely completion of tasks.

Need for Immediate Response

Oral communication enables prompt responses because it eliminates barriers between the parties involved. Therefore, when an immediate response is required, oral communication is the most suitable method.

Illiterate Audience

Oral communication is the sole method of communication for illiterate audiences. Illiterate individuals may struggle to read written messages, but they can readily comprehend oral communication.

Need for Explanation

Oral communication is particularly advantageous when a message requires further clarification. Senders may need to explain the message to enhance understanding, while recipients may require immediate clarification before taking any action.

Need for Secrecy

When parties wish to maintain the confidentiality of a message, oral communication is the most effective method. Since there is no written record of oral communication, the risk of message leakage to third parties is minimal.

Need for Avoiding Sluggishness

Oral communication involves direct engagement and message exchange without barriers or delays. Therefore, it is the most effective method to prevent sluggishness in communication when immediate interaction is essential.

14 Differences Between Oral and Written Communication

Faqs about oral communication, what is oral communication, and in what forms does it occur.

Oral communication implies communication through the mouth, including individuals conversing with each other, be it direct or telephonic. It encompasses speeches, presentations, and discussions.

Why is oral communication recommended, and in what scenarios is it most effective?

Oral communication is recommended when the communication matter is of a temporary kind or where a direct interaction is required. It is most effective in building rapport and trust through face-to-face communication such as meetings, lectures, conferences, and interviews.

What are the advantages of using oral communication?

Oral communication offers a high level of understanding and transparency, flexibility for allowing changes in decisions, spontaneous feedback, time-saving, and is effective for problem resolution and transferring private and confidential information.

How does oral communication impact teamwork and organizational employees?

Oral communication is essential for teamwork and group energy, promoting a receptive and encouraging morale among organizational employees, and resolving conflicts, disputes, and differences through discussion.

How does oral communication contribute to building rapport and trust within an organization?

Oral communication, especially face-to-face interactions like meetings and conferences, helps in building rapport and trust by allowing direct interaction, immediate feedback, and fostering a sense of understanding and transparency among participants.

Why is oral communication considered less authentic than written communication?

Oral communication is considered less authentic because it is informal, not as organized as written communication, and lacks a physical record, making it challenging to use as evidence or reference in the future.

In what ways does oral communication save time and effort in an organizational setting?

Oral communication is immediate, allows for spontaneous feedback, and facilitates quick decision-making, thereby saving time and effort compared to written communication, which may involve drafting, reviewing, and distributing documents.

How can the limitations of oral communication, such as misunderstandings and lack of legal record, be mitigated?

The limitations can be mitigated by combining oral communication with written forms for record-keeping, ensuring clarity and completeness of information shared, and encouraging active listening and feedback to avoid misunderstandings.

Is oral communication effective for resolving organizational conflicts and disputes? If so, how?

Yes, oral communication is effective for resolving conflicts and disputes as it allows for direct interaction, expression of emotions, immediate clarification of doubts, and negotiation, leading to mutual understanding and resolution.

How does non-verbal communication complement oral communication?

Non-verbal communication, such as body language and facial expressions, complements oral communication by adding emphasis, conveying emotions, and providing context, which enhances the overall effectiveness and understanding of the message.

Can technology enhance the effectiveness of oral communication? How?

Yes, technology like video conferencing and voice messaging can enhance oral communication by overcoming geographical barriers, ensuring clarity through audio-visual means, and allowing real-time interaction and feedback.

Is oral communication essential for leadership within an organization?

Absolutely, oral communication is vital for leadership as it enables leaders to convey vision, give direction, build relationships, motivate employees, and address concerns effectively.

How does oral communication influence customer relationships and service?

Oral communication significantly influences customer relationships and service by allowing immediate response, personalization, empathy expression, and instant resolution of queries, which enhances customer satisfaction and trust.

Can oral communication skills be improved? What strategies can be employed?

Yes, oral communication skills can be improved through regular practice, active listening, clear articulation, effective use of body language, and seeking feedback for continuous improvement.

How does the cultural background of communicators affect oral communication?

Cultural background can affect oral communication by influencing language proficiency, communication style, non-verbal cues interpretation, and politeness norms, which may lead to misunderstandings if not considered.

What role does active listening play in effective oral communication?

Active listening is crucial for effective oral communication as it ensures understanding, fosters respect and trust, facilitates accurate response, and helps in identifying and resolving any issues or misunderstandings.

Oral communication is essential for building rapport, trust, and fostering understanding in organizational settings. It allows for quick decision-making and is complemented by non-verbal cues.

Technology enhances oral communication and is crucial in leadership and customer relationships. Improvement in oral communication skills is achievable through regular practice, clear articulation, effective use of body language, and seeking continuous feedback.

However, cultural background influences communication and active listening is fundamental to effective oral communication. Balancing oral communication with other forms and employing strategies for improvement can enhance its overall effectiveness.

12 Barriers to Effective Listening

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Humans, by nature, are social creatures. Our ability to connect, to share ideas, and to build relationships is fundamental to our existence. And at the heart of this connectivity lies oral communication – the exchange of information and ideas through spoken words. In this blog post, we'll delve into the world of oral communication, exploring its significance, understanding its characteristics, addressing the barriers faced by both the sender and receiver, and equipping you with the tools to excel in this essential life skill.

The Art of Eloquence: Mastering Oral Communication

Unveiling oral communication: a definition and its distinctive traits.

At its core, oral communication is the act of expressing thoughts, ideas, and information through spoken words. It's the dynamic interaction that occurs when individuals engage in face-to-face conversations, presentations, or discussions.

Oral communication thrives in the realm of real-time interaction, where meaning is conveyed not only through the words we utter but also through subtle nuances of tone Opens in new window , pitch Opens in new window , and body language Opens in new window . This dynamic mode of interaction offers a fluid and adaptable channel Opens in new window for both the sender Opens in new window and receiver Opens in new window , allowing for seamless exchange of ideas and information.

Unlike written communication Opens in new window , where words are fixed on the page, oral communication embraces the fluidity of the spoken word, permitting real-time adjustments that enhance the clarity and understanding of the message Opens in new window .

The following discussion delves into the intricate aspects of oral communication, revealing its dynamic and responsive nature, making it a powerful tool for expression and connection.

Sender's Flexibility in Expression:

In the midst of articulating thoughts orally, senders often find themselves tweaking their delivery on the fly. This fluidity arises as a natural response to the immediate feedback received from the listener. It allows senders to gauge the listener's comprehension and adjust their words, tone, or emphasis accordingly.

Adaptability for Audience Understanding:

The sender's ability to change course mid-sentence or rephrase a point ensures that the audience can better grasp the intended message. This adaptability is particularly crucial when communicating complex or abstract ideas, where real-time adjustments can bridge comprehension gaps and foster a more profound connection between the speaker and the listener.

Interactive Nature of Oral Communication:

The inherent interactivity of oral communication adds a layer of responsiveness that is unparalleled. It transforms communication into a dynamic exchange, where the sender actively gauges the listener's reactions and adjusts their approach accordingly. This responsiveness not only enhances understanding but also creates a more engaging and collaborative communication environment.

Receiver's Role in Shaping the Conversation:

On the receiver's end, the interactive nature of oral communication empowers them to shape the conversation. Through immediate responses, questions, and non-verbal cues, receivers provide valuable input that guides the sender in refining their message. This co-creation of meaning ensures that the communication process becomes a collaborative effort rather than a one-way transmission.

Adaptive Communication in Varied Circumstances:

The flexibility of oral communication shines in its adaptability to diverse circumstances. Whether in a formal presentation, a casual conversation, or an impromptu discussion, the sender can adjust their communication style to suit the context, audience, and goals. This adaptability contributes to the versatility of oral communication across various social and professional settings.

Real-time Adjustments for Clarity:

The real-time adjustments in oral communication serve a dual purpose – they not only cater to the immediate understanding of the audience but also act as a mechanism for clarity. If a particular phrasing is met with confusion or misunderstanding, the sender can promptly reframe their message, ensuring that the listener grasps the intended meaning without ambiguity.

In essence, the flexibility inherent in oral communication transforms it into a living, breathing exchange that evolves based on the needs and responses of both the sender and the receiver. This dynamic interplay enhances not only the transmission of information but also the depth of connection between communicators, making oral communication an indispensable tool in our interactive and ever-evolving world.

Channels of Oral Communication: Where Voices Connect

Oral communication manifests itself through a variety of channels, each with its unique characteristics and settings. Let's explore some of the most common avenues for verbal exchange:

Face-to-face conversations:

These intimate interactions form the bedrock of our personal and professional relationships. From casual chats to in-depth discussions, face-to-face conversations allow for the most comprehensive exchange of information and emotions.

Public speeches:

Standing before an audience to deliver a speech can be nerve-wracking, but it's also an opportunity to captivate and inspire. Effective public speakers weave words into powerful narratives, connecting with their listeners on an emotional level.

Presentations:

Whether you're presenting a project to your team or pitching an idea to investors, presentations showcase your expertise and persuade others to your point of view. Visual aids and clear articulation are key to delivering impactful presentations.

Telephone conversations:

While we may underestimate their value, telephone conversations remain a vital tool for business and personal interactions. Active listening, clear articulation, and a professional demeanor are essential for effective phone conversations.

Video conferencing:

Technology has brought us video conferencing, enabling us to connect with people across the globe. While virtual, video conferencing allows for visual cues and real-time interactions, fostering a sense of connection despite physical distance.

Barriers to Effective Oral Communication: Hurdles to Overcome

Despite its prevalence, oral communication can be fraught with challenges. Both the sender and the receiver can encounter barriers that hinder effective communication. For the sender Opens in new window , articulating thoughts clearly, managing nerves, and adapting to diverse audiences can be hurdles. On the receiver's end, distractions, misinterpretations, and the ephemeral nature of spoken words pose barriers. Understanding these challenges is crucial for effective communication.

Sender-side Barriers

Fear of public speaking:.

Glossophobia, the fear of public speaking, affects millions of people worldwide. Anxiety, trembling, and loss of focus can make it difficult to deliver a confident and engaging presentation.

Language barriers:

When two individuals communicate in different languages, misinterpretations can arise, leading to confusion and frustration.

Poor articulation:

Mumbling, speaking too fast or too slow, and using inappropriate vocabulary can make it difficult for listeners to comprehend the message.

Receiver-side Barriers

Distractions:.

In today's fast-paced world, distractions abound, from smartphones to background noise. These distractions can prevent listeners from fully engaging with the speaker's message.

Preconceived notions:

Entering a conversation with preconceived notions or biases can cloud our judgment and hinder our ability to listen objectively.

Language limitations:

Just as language barriers can affect senders, they can also impact receivers. If a listener is unfamiliar with certain terminology or concepts, they may struggle to grasp the speaker's message.

Overcoming Communication Barriers: Strategies for Success

Effective communication is a two-way street, requiring both clear articulation from the sender and active listening from the receiver. Fortunately, there are strategies we can employ to overcome communication barriers and foster meaningful interactions.

Sender's Approach

  • Preparation is key: Thoroughly prepare your message, ensuring you have a clear understanding of the topic and the audience's needs.
  • Embrace visuals: Visual aids, such as PowerPoint slides or infographics, can enhance understanding and make your presentation more engaging.
  • Articulate clearly: Speak at a moderate pace, enunciate your words, and avoid using jargon or overly technical language.
  • Maintain eye contact: Eye contact establishes a connection with your audience and demonstrates confidence.
  • Welcome feedback: Openness to feedback allows you to refine your communication style and improve your effectiveness.

Receiver's Approach

  • Minimize distractions: Find a quiet, distraction-free environment to engage in focused communication.
  • Practice active listening: Active listening involves giving your full attention to the speaker, understanding their nonverbal cues, and reflecting back what you've heard.
  • Set aside biases: Approach conversations with an open mind, willing to consider different perspectives and challenging your own assumptions.
  • Ask clarifying questions: Don't hesitate to ask questions for clarification to ensure you fully grasp the speaker's message.
  • Provide feedback: Offer constructive feedback to help the speaker improve their communication style.

By adopting these strategies, both senders and receivers can enhance their oral communication skills, leading to clearer understanding, stronger relationships, and greater success in all aspects of life.

As we navigate the intricate web of human connections, oral communication emerges as a vibrant thread, intricately weaving understanding among us. To truly grasp its influence, it's crucial to recognize the potential challenges and employ effective strategies.

By acknowledging the nuances of oral communication, we unlock the true power of spoken words, transforming our ability to convey thoughts and ideas with clarity and impact. So, let this journey of mastering oral communication be a key to reshaping the way you engage with the world.

You may also find useful:

  • The Communication Process
  • Principles of Effective Communication
  • Six (6) Cs of Effective Communication
  • Verbal Communication
  • Written Communication
  • Nonverbal Communication
  • Kinesic Communication
  • Paralanguage
  • Public Speaking
  • Business Behavior Modification (p. 293) By William Pride, Robert Hughes, Jack Kapoor

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Introduction to Communication

What is communication, learning objectives.

By the end of this section, you will be able to:

  • Define communication and describe communication as a process.
  • Identify and describe the eight essential components of communication.
  • Identify and describe two models of communication.

Many theories have been proposed to describe, predict, and understand the behaviors and phenomena of which communication consists. When it comes to communicating in business, we are often less interested in theory than in making sure our communications generate the desired results. But in order to achieve results, it can be valuable to understand what communication is and how it works.

Defining Communication

The root of the word “communication” in Latin is communicare , which means to share, or to make common ( Weekley, 1967).   Communication is defined as the process of understanding and sharing meaning ( Pearson & Nelson, 2000, p. 6). 

At the center of our study of communication is the relationship that involves interaction between participants. This definition serves us well with its emphasis on the process, which we’ll examine in depth across this text, of coming to understand and share another’s point of view effectively.

The first key word in this definition is process . A process is a dynamic activity that is hard to describe because it changes ( Pearson & Nelson, 2000).  Imagine you are alone in your kitchen thinking. Someone you know (say, your mother) enters the kitchen and you talk briefly. What has changed? Now, imagine that your mother is joined by someone else, someone you haven’t met before—and this stranger listens intently as you speak, almost as if you were giving a speech. What has changed? Your perspective might change, and you might watch your words more closely. The feedback or response from your mother and the stranger (who are, in essence, your audience) may cause you to reevaluate what you are saying. When we interact, all these factors—and many more—influence the process of communication.

The second key word is understanding : “To understand is to perceive, to interpret, and to relate our perception and interpretation to what we already know” ( McLean, 2003).  If a friend tells you a story about falling off a bike, what image comes to mind? Now your friend points out the window and you see a motorcycle lying on the ground. Understanding the words and the concepts or objects they refer to is an important part of the communication process.

Next comes the word sharing . Sharing means doing something together with one or more people. You may share a joint activity, as when you share in compiling a report; or you may benefit jointly from a resource, as when you and several coworkers share a pizza. In communication, sharing occurs when you convey thoughts, feelings, ideas, or insights to others. You can also share with yourself (a process called intrapersonal communication) when you bring ideas to consciousness, ponder how you feel about something, or figure out the solution to a problem and have a classic “Aha!” moment when something becomes clear.

Finally, meaning is what we share through communication. The word “bike” represents both a bicycle and a short name for a motorcycle. By looking at the context the word is used in and by asking questions, we can discover the shared meaning of the word and understand the message.

Eight Essential Components of Communication

In order to better understand the communication process, we can break it down into a series of eight essential components:

Environment

Interference.

Each of these eight components serves an integral function in the overall process. Let’s explore them one by one.

The source imagines, creates, and sends the message. In a public speaking situation, the source is the person giving the speech. He or she conveys the message by sharing new information with the audience. The speaker also conveys a message through his or her tone of voice, body language, and choice of clothing. The speaker begins by first determining the message—what to say and how to say it. The second step involves encoding the message by choosing just the right order or the perfect words to convey the intended meaning. The third step is to present or send the information to the receiver or audience. Finally, by watching for the audience’s reaction, the source perceives how well they received the message and responds with clarification or supporting information.

“The message is the stimulus or meaning produced by the source for the receiver or audience” ( McLean, 2005, p. 10) . When you plan to give a speech or write a report, your message may seem to be only the words you choose that will convey your meaning. But that is just the beginning. The words are brought together with grammar and organization. You may choose to save your most important point for last. The message also consists of the way you say it—in a speech, with your tone of voice, your body language, and your appearance—and in a report, with your writing style, punctuation, and the headings and formatting you choose. In addition, part of the message may be the environment or context you present it in and the noise that might make your message hard to hear or see.

Imagine, for example, that you are addressing a large audience of sales reps and are aware there is a World Series game tonight. Your audience might have a hard time settling down, but you may choose to open with, “I understand there is an important game tonight.” In this way, by expressing verbally something that most people in your audience are aware of and interested in, you might grasp and focus their attention.

“The channel is the way in which a message or messages travel between source and receiver” ( McLean, 2005, p. 10) . For example, think of your television. How many channels do you have on your television? Each channel takes up some space, even in a digital world, in the cable or in the signal that brings the message of each channel to your home. Television combines an audio signal you hear with a visual signal you see. Together they convey the message to the receiver or audience. Turn off the volume on your television. Can you still understand what is happening? Many times you can, because the body language conveys part of the message of the show. Now turn up the volume but turn around so that you cannot see the television. You can still hear the dialogue and follow the story line.

Similarly, when you speak or write, you are using a channel to convey your message. Spoken channels include face-to-face conversations, speeches, telephone conversations and voice mail messages, radio, public address systems, and voice over Internet protocol (VoIP). Written channels include letters, memorandums, purchase orders, invoices, newspaper and magazine articles, blogs, e-mail, text messages, tweets, and so forth.

“The receiver receives the message from the source, analyzing and interpreting the message in ways both intended and unintended by the source”( McLean, 2005, p. 10) .  To better understand this component, think of a receiver on a football team. The quarterback throws the football (message) to a receiver, who must see and interpret where to catch the ball. The quarterback may intend for the receiver to “catch” his message in one way, but the receiver may see things differently and miss the football (the intended meaning) altogether.

As a receiver you listen, see, touch, smell, and/or taste to receive a message. Your audience “sizes you up,” much as you might check them out long before you take the stage or open your mouth. The nonverbal responses of your listeners can serve as clues on how to adjust your opening. By imagining yourself in their place, you anticipate what you would look for if you were them. Just as a quarterback plans where the receiver will be in order to place the ball correctly, you too can recognize the interaction between source and receiver in a business communication context. All of this happens at the same time, illustrating why and how communication is always changing.

When you respond to the source, intentionally or unintentionally, you are giving feedback. Feedback is composed of messages the receiver sends back to the source. Verbal or nonverbal, all these feedback signals allow the source to see how well, how accurately (or how poorly and inaccurately) the message was received. Feedback also provides an opportunity for the receiver or audience to ask for clarification, to agree or disagree, or to indicate that the source could make the message more interesting. As the amount of feedback increases, the accuracy of communication also increases (Leavitt & Mueller, 1951).

For example, suppose you are a sales manager participating in a conference call with four sales reps. As the source, you want to tell the reps to take advantage of the fact that it is World Series season to close sales on baseball-related sports gear. You state your message, but you hear no replies from your listeners. You might assume that this means they understood and agreed with you, but later in the month you might be disappointed to find that very few sales were made. If you followed up your message with a request for feedback (“Does this make sense? Do any of you have any questions?”) you might have an opportunity to clarify your message, and to find out whether any of the sales reps believed your suggestion would not work with their customers.

“The environment is the atmosphere, physical and psychological, where you send and receive messages” ( McLean, 2005, p. 11).  The environment can include the tables, chairs, lighting, and sound equipment that are in the room. The room itself is an example of the environment. The environment can also include factors like formal dress, that may indicate whether a discussion is open and caring or more professional and formal. People may be more likely to have an intimate conversation when they are physically close to each other, and less likely when they can only see each other from across the room. In that case, they may text each other, itself an intimate form of communication. The choice to text is influenced by the environment. As a speaker, your environment will impact and play a role in your speech. It’s always a good idea to go check out where you’ll be speaking before the day of the actual presentation.

“The context of the communication interaction involves the setting, scene, and expectations of the individuals involved” ( McLean, 2005, p. 11).  A professional communication context may involve business suits (environmental cues) that directly or indirectly influence expectations of language and behavior among the participants.

A presentation or discussion does not take place as an isolated event. When you came to class, you came from somewhere. So did the person seated next to you, as did the instructor. The degree to which the environment is formal or informal depends on the contextual expectations for communication held by the participants. The person sitting next to you may be used to informal communication with instructors, but this particular instructor may be used to verbal and nonverbal displays of respect in the academic environment. You may be used to formal interactions with instructors as well, and find your classmate’s question of “Hey Teacher, do we have homework today?” as rude and inconsiderate when they see it as normal. The nonverbal response from the instructor will certainly give you a clue about how they perceive the interaction, both the word choices and how they were said.

Context is all about what people expect from each other, and we often create those expectations out of environmental cues. Traditional gatherings like weddings or quinceañeras are often formal events. There is a time for quiet social greetings, a time for silence as the bride walks down the aisle, or the father may have the first dance with his daughter as she is transformed from a girl to womanhood in the eyes of her community. In either celebration there may come a time for rambunctious celebration and dancing. You may be called upon to give a toast, and the wedding or quinceañera context will influence your presentation, timing, and effectiveness.

In a business meeting, who speaks first? That probably has some relation to the position and role each person has outside the meeting. Context plays a very important role in communication, particularly across cultures.

Interference, also called noise, can come from any source. “ Interference is anything that blocks or changes the source’s intended meaning of the message” ( McLean, 2005, p. 11).  For example, if you drove a car to work or school, chances are you were surrounded by noise. Car horns, billboards, or perhaps the radio in your car interrupted your thoughts, or your conversation with a passenger.

Psychological noise is what happens when your thoughts occupy your attention while you are hearing, or reading, a message. Imagine that it is 4:45 p.m. and your boss, who is at a meeting in another city, e-mails you asking for last month’s sales figures, an analysis of current sales projections, and the sales figures from the same month for the past five years. You may open the e-mail, start to read, and think, “Great—no problem—I have those figures and that analysis right here in my computer.” You fire off a reply with last month’s sales figures and the current projections attached. Then, at five o’clock, you turn off your computer and go home. The next morning, your boss calls on the phone to tell you he was inconvenienced because you neglected to include the sales figures from the previous years. What was the problem? Interference: by thinking about how you wanted to respond to your boss’s message, you prevented yourself from reading attentively enough to understand the whole message.

Interference can come from other sources, too. Perhaps you are hungry, and your attention to your current situation interferes with your ability to listen. Maybe the office is hot and stuffy. If you were a member of an audience listening to an executive speech, how could this impact your ability to listen and participate?

Noise interferes with normal encoding and decoding of the message carried by the channel between source and receiver. Not all noise is bad, but noise interferes with the communication process. For example, your cell phone ringtone may be a welcome noise to you, but it may interrupt the communication process in class and bother your classmates.

Two Models of Communication

Researchers have observed that when communication takes place, the source and the receiver may send messages at the same time, often overlapping. You, as the speaker, will often play both roles, as source and receiver. You’ll focus on the communication and the reception of your messages to the audience. The audience will respond in the form of feedback that will give you important clues. While there are many models of communication, here we will focus on two that offer perspectives and lessons for business communicators.

Rather than looking at the source sending a message and someone receiving it as two distinct acts, researchers often view communication as a transactional process ( Figure 1.3 “Transactional Model of Communication” ), with actions often happening at the same time. The distinction between source and receiver is blurred in conversational turn-taking, for example, where both participants play both roles simultaneously.

Figure 1.3 Transactional Model of Communication

oral communication 50 words

Researchers have also examined the idea that we all construct our own interpretations of the message. As the State Department quote at the beginning of this chapter indicates, what I said and what you heard may be different. In the constructivist model ( Figure 1.4 “Constructivist Model of Communication” ), we focus on the negotiated meaning, or common ground, when trying to describe communication.  (Pearce & Cronen, 1980; Cronen & Pearce, 1982).

Imagine that you are visiting Atlanta, Georgia, and go to a restaurant for dinner. When asked if you want a “Coke,” you may reply, “sure.” The waiter may then ask you again, “what kind?” and you may reply, “Coke is fine.” The waiter then may ask a third time, “what kind of soft drink would you like?” The misunderstanding in this example is that in Atlanta, the home of the Coca-Cola Company, most soft drinks are generically referred to as “Coke.” When you order a soft drink, you need to specify what type, even if you wish to order a beverage that is not a cola or not even made by the Coca-Cola Company. To someone from other regions of the United States, the words “pop,” “soda pop,” or “soda” may be the familiar way to refer to a soft drink; not necessarily the brand “Coke.” In this example, both you and the waiter understand the word “Coke,” but you each understand it to mean something different. In order to communicate, you must each realize what the term means to the other person, and establish common ground, in order to fully understand the request and provide an answer.

Figure 1.4 Constructivist Model of Communication

oral communication 50 words

Because we carry the multiple meanings of words, gestures, and ideas within us, we can use a dictionary to guide us, but we will still need to negotiate meaning.

Key Takeaway

The communication process involves understanding, sharing, and meaning, and it consists of eight essential elements: source, message, channel, receiver, feedback, environment, context, and interference. Among the models of communication are the transactional process, in which actions happen simultaneously, and the constructivist model, which focuses on shared meaning.

THINK ABOUT IT

1. List three environmental cues and indicate how they influence your expectations for communication. Please share your results with your classmates.

2. How does context influence your communication? Consider the language and culture people grew up with, and the role these play in communication styles.

3. If you could design the perfect date, what activities, places, and/or environmental cues would you include to set the mood? Please share your results with your classmates.

4. Observe two people talking. Describe their communication. See if you can find all eight components and provide an example for each one.

5. What assumptions are present in the transactional model of communication? Find an example of a model of communication in your workplace or classroom, and provide an example for all eight components.

  • Communication for Business Success. Authored by : Anonymous. Provided by : Anonymous. Located at : http://2012books.lardbucket.org/books/communication-for-business-success/ . License : CC BY-NC-SA: Attribution-NonCommercial-ShareAlike

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What is Oral Communication?

Md. Ashikuzzaman

Introduction: Oral communication is the cornerstone of human interaction, encompassing the dynamic exchange of ideas, information, and emotions through spoken language. As a fundamental mode of expression, it underpins the fabric of society, enabling individuals to connect, collaborate, and share their thoughts with one another. From the earliest forms of storytelling passed down through generations to the modern-day realms of public speaking, interviews, and interpersonal dialogues, oral communication has been an intrinsic part of human civilization’s growth and progress. Its power lies not only in the words spoken but also in the nuances of voice modulation, facial expressions, and body language, all of which imbue messages with depth and meaning. Effective oral communication is not just a skill; it is an art that fosters understanding, builds relationships, and empowers individuals to engage confidently and persuasively in every aspect of their lives.

Meaning of Oral Communication

Oral communication refers to the process of transmitting information, ideas, or messages through spoken words, sounds, and vocal cues. It is a fundamental form of human communication and involves exchanging thoughts, feelings, and knowledge using verbal language. Oral communication can take place in various settings, such as face-to-face conversations, group discussions, presentations, interviews, speeches, phone calls, and video conferencing.

The effectiveness of oral communication relies on both the clarity of the speaker’s message and the listener’s ability to actively engage and comprehend the spoken information. In addition to spoken words, non-verbal cues, such as facial expressions, gestures, and body language, also play a crucial role in enhancing the meaning and impact of the message.

Oral communication is an integral part of everyday interactions, both in personal relationships and professional settings. Strong oral communication skills are essential for expressing ideas effectively, building relationships, resolving conflicts, collaborating with others, and succeeding in various aspects of life, including education, career, and social situations. Mastering oral communication empowers individuals to connect, persuade, and influence others in a profound and meaningful way.

Oral communication examples can be found in various aspects of daily life, professional settings, and social interactions. Here are some examples of oral communication in different contexts:

  • Casual Conversation: Everyday conversations between friends, family members, or colleagues involve oral communication. Whether discussing weekend plans, sharing personal experiences, or catching up on news, casual conversations are an essential form of oral communication.
  • Business Meetings: In the workplace, oral communication is prevalent during meetings. Participants discuss project updates, share ideas, propose solutions, and make decisions collaboratively. Effective oral communication in business meetings ensures clear understanding and fosters efficient teamwork.
  • Classroom Discussions: In educational settings, oral communication is integral to classroom discussions. Students engage in debates, ask questions, and express their thoughts on various topics, promoting active learning and critical thinking.
  • Public Speaking: Public speaking is a classic example of oral _ communication. Whether giving a motivational speech, delivering a presentation, or addressing a large audience, effective public speaking involves captivating listeners and conveying the intended message persuasively.
  • Job Interviews: During job interviews, candidates use oral communication to articulate their qualifications, skills, and experiences to potential employers. The ability to communicate confidently and clearly can significantly impact interview outcomes.
  • Customer Service Interactions: In customer service roles, oral communication is essential for resolving inquiries, addressing complaints, and providing assistance. Customer service representatives need to communicate effectively to ensure customer satisfaction.
  • Negotiations: Negotiations in various contexts, such as business deals or conflict resolution, heavily rely on oral communication. Effective negotiators use persuasive language and active listening skills to reach mutually beneficial outcomes.
  • Phone Calls: Personal and professional phone calls are another form of oral communication. From catching up with loved ones to conducting business discussions, phone calls facilitate real-time conversations.
  • Conference Calls: In the age of remote work and virtual collaboration, conference calls are prevalent for group discussions, brainstorming sessions, and decision-making processes.
  • Social Media Live Streams: Social media platforms offer live streaming capabilities, allowing individuals and organizations to engage in real-time oral communication with their followers, answering questions or delivering announcements.
  • Family Gatherings: Oral communication is essential during family gatherings, where relatives share stories, experiences, and news, strengthening family bonds.
  • News Reporting and Broadcasting: Journalists and broadcasters use oral communication to convey news stories, keeping the public informed about current events.

These examples illustrate the diverse applications of oral _ communication in different contexts, highlighting its significance in fostering understanding, building relationships, and driving progress in various spheres of life.

Importance of Oral Communication

Oral communication holds immense importance in our lives, playing a central role in how we connect, share information, and build relationships with others. From casual conversations with friends to formal business meetings and public speeches, oral communication shapes our interactions on a daily basis. Expressing ideas and thoughts verbally is essential for effective knowledge transfer, learning, and understanding. Through oral communication, we can articulate complex concepts, share personal experiences, and engage in discussions that expand our horizons and foster intellectual growth. Moreover, it allows us to connect with others emotionally, as the tone, pitch, and emphasis in our voices can convey our feelings and intentions, leading to stronger bonds and empathy.

In professional settings, the importance of oral communication cannot be overstated. It is a critical skill in advancing one’s career, as it influences job interviews, negotiations, and presentations. The ability to communicate clearly and persuasively enhances a professional’s credibility and leadership potential. In team environments, oral communication is vital for effective collaboration and efficient workflow. It enables team members to share ideas, resolve conflicts, and make decisions collectively, fostering a harmonious and productive work environment. Furthermore, effective communication is essential in client interactions, sales pitches, and networking, as it facilitates trust and fosters long-lasting business relationships.

Beyond the realm of work, oral communication plays a significant role in transmitting culture and preserving our traditions. Oral storytelling has been a primary method of passing down historical narratives, myths, and cultural values from generation to generation. It serves as a living repository of our collective memory, reinforcing our sense of identity and belonging. In social interactions, oral communication enables us to engage with others, express empathy, and share in each other’s joys and sorrows. The art of conversation nurtures our social skills, ensuring that we can navigate various social settings with confidence and ease.

Effective oral communication is also a cornerstone of leadership and advocacy. Influential leaders throughout history have utilized persuasive speaking to inspire change, galvanize movements, and lead their communities to progress. Politicians, activists, and educators use oral communication to rally support for their causes and disseminate information that shapes public opinion. In this way, oral communication becomes a force for positive change, driving societal advancements and addressing critical issues in our communities.

Furthermore, oral communication facilitates real-time feedback, allowing us to gauge the understanding and engagement of our audience. As we speak, we can observe their reactions and adjust our message to ensure clarity and relevance. Active listening, an integral part of oral communication, fosters mutual respect and understanding, encouraging open dialogue and promoting an inclusive and tolerant society.

Advantages of Oral Communication

Oral _ communication offers numerous advantages in various aspects of life, both personally and professionally. Here are some key advantages of oral _ communication:

  • Immediate Feedback: When communicating orally, whether in a conversation, presentation, or public speech, speakers can receive instant feedback from their audience. This feedback is valuable as it allows speakers to gauge the audience’s comprehension, engagement, and emotional response to the message. Based on the feedback received, speakers can adjust their approach, rephrase points for clarity, or address any questions or concerns that arise, ensuring effective communication.
  • Clarity and Emphasis: Oral _ communication allows speakers to emphasize key points by using vocal variations like tone, pitch, and volume. These variations draw attention to essential information, making it easier for the audience to understand the central message. Moreover, verbal communication allows speakers to clarify points or elaborate on ideas, ensuring that the intended meaning is accurately conveyed.
  • Non-Verbal Cues: In face-to-face oral _ communication, non-verbal cues play a significant role in enhancing the message’s impact. Facial expressions, eye contact, gestures, and body language can convey emotions, attitudes, and intentions, providing additional context to the spoken words. Non-verbal cues also help establish rapport and trust between communicators, fostering a deeper connection.
  • Spontaneity and Adaptability: Oral _ communication is well-suited for spontaneous interactions and on-the-spot decision-making. In conversations and discussions, participants can respond in real-time, contributing to a dynamic exchange of ideas. The flexibility of oral _ communication allows speakers to adapt their message based on the audience’s reactions, making the communication more relevant and relatable.
  • Building Rapport and Relationships: Face-to-face oral _ communication is particularly effective in building rapport and strengthening relationships. The presence of direct interaction fosters a sense of connection and humanizes the communication process. This personal touch encourages active listening and empathy, leading to more meaningful and authentic exchanges.
  • Real-Time Interaction: Oral _ communication facilitates immediate interaction, enabling real-time responses and feedback. This aspect is particularly valuable in group discussions, brainstorming sessions, and problem-solving activities, as participants can contribute and collaborate simultaneously.
  • Persuasion and Influence: Skilled oral _ communicators possess the ability to persuade and influence others effectively. By employing persuasive language, storytelling techniques, and emotional appeal, they can sway opinions, gain support, and inspire action, making oral communication a powerful tool in various professional contexts.
  • Personal Touch: Oral _ communication adds a personal touch to interactions, making the communication warmer and more engaging. The tone and inflection in the speaker’s voice can convey emotions and intentions, making the message more impactful and memorable.
  • Enhancing Public Speaking Skills: Engaging in regular oral _ communication, such as public speaking engagements or presentations, allows individuals to improve their public speaking skills over time. With practice, individuals can become more confident, articulate, and composed speakers, capable of delivering messages effectively to diverse audiences.
  • Conflict Resolution: Oral _ communication is essential in resolving conflicts and disagreements. By encouraging open dialogue, active listening, and empathetic understanding, parties involved in a conflict can express their concerns, find common ground, and work towards a resolution collaboratively.
  • Team Collaboration: Effective oral _ communication is vital for successful team collaboration. It allows team members to share information, exchange ideas, and contribute to discussions, fostering a cohesive and productive team environment.

Oral _ communication offers a rich and interactive form of human interaction. It leverages the power of language, non-verbal cues, and immediate feedback to facilitate meaningful connections, effective collaboration, and successful communication across various personal and professional settings. By honing their oral communication skills, individuals can enhance their ability to express ideas, build relationships, and make a positive impact in both their personal and professional lives.

Disadvantages/Limitations of Oral Communication

While oral _ communication offers many advantages, it also comes with some disadvantages and limitations. Understanding these drawbacks can help individuals become aware of potential challenges and work towards improving their communication effectiveness. Here are some disadvantages of oral communication:

  • Lack of Record: One of the primary limitations of oral _ communication is the absence of a tangible record. Unlike written communication, oral interactions do not leave behind a documented account of the conversation. This can lead to misunderstandings or discrepancies in recalling important details, making it challenging to refer back to specific information. To address this, individuals can follow up oral discussions with written summaries or use digital recording devices to maintain a record of crucial conversations.
  • Limited Reach: Oral _ communication is confined to those present during the interaction. It may not be practical for disseminating information to a wide audience, especially when dealing with remote or geographically dispersed individuals. To overcome this limitation, combining oral _ communication with written materials, such as emails, memos, or presentations, can ensure information reaches a broader audience.
  • Misinterpretation: The lack of written words or visual aids in oral communication can increase the risk of misinterpretation. Ambiguous language, cultural differences, or poor articulation can lead to misunderstandings and hinder effective communication. To mitigate this, speakers should strive for clarity, use visual aids when applicable, and encourage active listening to clarify any doubts or confusion.
  • Memory and Recall: Listeners may struggle to retain and recall all the details shared during an oral _ conversation, particularly in lengthy or information-heavy discussions. This can result in vital information being forgotten or misremembered. To address this limitation, speakers can reinforce key points, summarize important information, and provide written materials as supplementary resources.
  • Time Constraints: In time-sensitive situations, such as meetings or presentations, oral communication may have inherent time limitations. This can limit the depth of discussion or hinder the opportunity for thorough elaboration. Practicing effective time management and structuring communication points can help speakers optimize their message delivery within the given time frame.
  • Lack of Preparation: Spontaneous oral communication, such as impromptu speeches or unprepared responses, may lack structure and impact. To overcome this limitation, individuals can practice effective public speaking, enhance their subject knowledge, and prepare for anticipated discussions in advance.
  • Language Barriers: Language differences in multicultural settings can pose significant barriers to effective oral _ communication. Misunderstandings may arise due to language proficiency or unfamiliar expressions. Addressing this limitation involves employing simple and clear language, using visual aids, and encouraging open dialogue to ensure mutual understanding.
  • Noise and Distractions: Background noise or distractions can disrupt oral _ communication, making it challenging for listeners to focus on the message. Choosing appropriate environments and reducing distractions during conversations can enhance communication effectiveness.

While oral communication has its limitations, it remains an indispensable and powerful means of human interaction. By recognizing these disadvantages and adopting strategies to address them, individuals can enhance their oral communication skills, foster effective exchanges, and build stronger connections with others. Combining oral communication with other forms of communication, such as written or visual methods, can create a comprehensive and dynamic communication approach that leads to successful interactions in diverse personal and professional settings.

Elements of Oral Communication

Oral communication, as a dynamic and essential form of human interaction, comprises several interconnected elements that work together to facilitate the exchange of information and ideas through spoken words. These elements, namely the sender, message, channel, receiver, and feedback, form the fundamental structure of oral communication, influencing the effectiveness and impact of the interaction. Understanding and mastering these elements is crucial to becoming a skilled communicator, capable of expressing thoughts clearly, engaging with others empathetically, and fostering meaningful connections in various personal and professional contexts. In this exploration of the elements of oral communication, we will delve into the significance of each component and how they contribute to successful communication outcomes.

The five elements of oral communication are:

  • Sender: The sender is the person or entity that initiates the communication process by conveying a message to the receiver. They are responsible for formulating the message and choosing the appropriate means of delivery to effectively communicate their ideas, information, or emotions.
  • Message: The message is the content or information that the sender intends to communicate to the receiver. It can be conveyed through spoken words, gestures, facial expressions, or any other form of non-verbal communication. The clarity and effectiveness of the message are crucial for successful oral communication.
  • Channel: The channel refers to the medium through which the message is transmitted from the sender to the receiver. In oral communication, the primary channel is spoken language, but it can also involve non-verbal cues like body language, facial expressions, and tone of voice. Other channels may include telephone calls, video conferencing, or live streaming.
  • Receiver: The receiver is the person or audience who receives and interprets the message from the sender. They play a crucial role in the communication process as their understanding and response determine the success of the communication. Active listening and paying attention to non-verbal cues are vital for the effective reception of the message.
  • Feedback: Feedback is the response or reaction given by the receiver to the sender after receiving and interpreting the message. It helps the sender gauge the effectiveness of their communication and whether the message was understood as intended. Feedback can be verbal or non-verbal, and it facilitates a continuous and interactive communication process.

These five elements are interconnected and work together in the process of oral communication. The sender formulates a message and delivers it through a chosen channel, which is received and interpreted by the receiver. The receiver then provides feedback, allowing the sender to adjust their message if necessary. Effective oral communication relies on the seamless interaction and alignment of these elements to convey information accurately and foster understanding between communicators.

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Oral Communication: Definition, Importance and Examples

June 9, 2023 | By Hitesh Bhasin | Filed Under: Management

Oral communication is the way toward communicating information or thoughts by using words.

The incredible oral communication abilities are your pass to accomplishment in the personal, professional as well as the business world. It will also resolve the issues associated with your anxieties or nervousness that you have been facing before going for any job interview or speaking in the public.

Honing your speech and oral communication skills can help you at each phase of your profession. It enables you to verbally exchange your thoughts to one individual or group of people to get favourable outcomes. Such interactions can either be formal or informal.

Formal types of oral communication includes presentations at the business meeting, commencements speeches, classroom lectures, etc. while the informal form of oral communication can be Face to Face conversations, discussions at business meetings, telephone conversations, etc.

In this post, we will dive into the world of oral communication and understand its different forms, tips, and examples so that you can use it adeptly-

Table of Contents

What is Oral Communication?

Whenever an interaction takes place using spoken words, it is termed as oral communication.

No business can ever deny the importance of excellent oral communication. It seems face to face communication is the only significant way of transmitting the information. The modern-day corporate environment seeks people with excellent oral communication skills.

Both small, as well as large businesses, work on conversational management skills to improve the overall efficiency of their organization. This oral communication can take place in several forms; let’s have a look at some of the critical forms of oral business communication . –

Forms of Oral Communication

Forms of Oral Communication

1. Interpersonal

When two or more than two people communicate with each other, the form of oral communication is interpersonal. Such informal communication most often occurs when people meet in a social context.

2. Intrapersonal

Intrapersonal communication occurs when you talk to yourself. Often this form of communication is not emphasized much. People who are about to make any decision often get into intrapersonal oral communication. Intrapersonal oral communication helps and has been found to increase self-awareness and mindfulness.

As the name suggests, such oral communication occurs in groups (mostly small consisting of 5 to 10 people). This form of oral communication is meant for the relationship and the companionship. In the workplace, group communication occurs to discuss on project’s complexities and for working collaboratively.

This form of communication is extremely helpful in getting to know other’s ideas and understand people better than ever.

This form of communication consists of direct interaction between a speaker and his/her audience. Public speaking is the second name assigned to this form of communication. Here the size of the audience can be anything – ranging from merely a few people to hundreds and thousands.

This form of communication requires excellent persuading active listening skills to convey a message to the audience effectively.

Mass communication uses a mode to convey messages from sender to receiver. Here a message is sent from the sender to the people across the world by using different modes like TV, radio, internet, etc.

6. Corporation

All the communications that occur within the corporation are known as corporate communication . From talking to employees to direct conversation among the co-workers, everything falls under the same domain.

A good and healthy corporate communication is beneficial for all-round development of the organization.

7. Intercultural

Intercultural communication occurs between the person sharing different cultural beliefs. Such a form of communication requires excellent skills as not only the knowledge of the spoken language is the key here, but also emotional intelligence plays a significant role.

Modern-day businesses focus a lot on this form of communication due to increasing globalization.

These non verbal cues are the primary forms of oral communication that we can notice in our day to day life. It is essential to understand why organizations should emphasize more on developing a pleasant oral communication atmosphere within the organization –

Importance of Good Oral Communication

When we talk about the importance of oral communication within any organization of any size, we are talking about the importance of exchanging ideas. No business can ever deny the role of formal communication and exchange of ideas within the organization. The person holding an idea might be very clear about it, but if the person is not able to transmit that idea to someone else in the organization, then it’s of no use.

Good oral communication means that the person involved in the information transmission can interpret the information in its original and valid form. Here, the stimulator and respondent, both should be good with their verbal communication skill to transmit and receive information positively.

The efficiency and productivity of the organization as a whole can be primarily impacted by effective oral communication within the organization. Better will be the efficiency of the organization if the ideas are transmitted well among the members of the organization. The focus should be laid to transmit the information correctly in the first attempt itself. An influential culture of understanding is developed if the oral communication of the organization is strong.

So, what should the organization do to improve the advantages of oral communication within the organization? Let us also understand what an individual can do to themselves to improve their oral communication skills –

How to Enhance Oral Communication?

Be confident

1. Practice

The practice is the key to excellent communication skills . You may not be good when you try to communicate the ideas for the first time, but if you keep grinding hard, sooner or later you will be able to convey the information effectively.

Organizations can conduct seminars with visual aids and training sessions for oral communication practice for the members of the organization.

2. Informal/formal group communication

You can improve your communication by communicating more with your friends and colleagues. Make sure that your friends provide you with valid feedback on your efforts.

Pick what you need to improve from those feedbacks and work on those areas. You can also enhance your listening and speaking skills through such communications.

3. Professional coaching

This can come handy when trying to improve oral communication. You can take expert guidance to improve your body language and communication skills. Moreover, such coaching conducts their practice sessions so it will be more helpful for you.

Organizations can also promote such an atmosphere for the members to take professional guidance over-improving communication skills.

4. Self-assessment

This is one of the most effective ways to improve oral communication skills. One can go for recording solo video sessions and then evaluate it to know the shortcomings.

This will improve not only confidence but also the way we communicate ( communication style) . Make sure that the recording sessions are not too large at the start.

5. Be confident

In the end, it’s not that complicated as you may think. Anyone can improve their oral communication skills; it’s just a matter of guidance and practice. Be confident in yourself.

Organizations should also incorporate a healthy atmosphere so that employees do not feel uncomfortable.

Examples of Oral Communication at Workplaces

Here are a few examples of oral and written communication and verbal communication in the workplace.

1. Oral Communication utilized by Supervisors

  • Advising subordinates about the suitable game-plan
  • Assertiveness
  • Conveying input in a useful and constructive way
  • Disciplining workforce in an immediate and respectful way
  • Giving credit to other people
  • Recognizing and countering complaints
  • Showing interests in other people, getting some information about and perceiving their sentiments
  • Speaking smoothly in any event, when you’re stressed
  • Terminating staff
  • Training others to do an assignment or job
  • Using affirmative sounds and words such as “uh-huh,” “I understand,” “got you,” “without a doubt,” “I see,” and “yes” to exhibit an understanding
  • Using self-exposure to support sharing

2. Oral Communication utilized by Team Members

  • Conveying messages compactly
  • Encouraging hesitant individuals to share input
  • Explaining a troublesome circumstance without being angry
  • Explaining that you need help
  • Paraphrasing to show your understanding
  • Posing inquiries to evoke more insight regarding explicit issues
  • Receiving feedback and criticism without defensiveness
  • Refraining from talking over and over again or intruding on others
  • Requesting input
  • Sharing your necessities, needs, or emotions without condemning or accusing

3. Oral Communication utilized by Clients

  • Anticipating the worries or concerns of others
  • Asking for explanation
  • Using open-ended inquiries to stimulate dialogue
  • Calming an upset client by perceiving and reacting to their grievances
  • Emphasizing advantages of an item, service, or proposal to convince an individual or a team
  • Noticing non-verbal prompts and reacting verbally to resolve confusion or anger related issues

4. Oral Communication utilized by Presenters

  • Enunciating each word you express accurately and clearly
  • Introducing the focus of the subject toward the start of your interaction
  • Planning communications before exchanging thoughts actually
  • Projecting your voice to occupy the room
  • Providing solid examples to outline points
  • Restating significant points towards the end of the presentation
  • Choosing language fitting to the crowd
  • Using a moderate pace while speaking, plus being confident with humility
  • Supporting your statements with facts and proof
  • Tailoring messages to various crowds
  • Telling stories to pull in the audience
  • Using humour to connect with the audiences

Final Thoughts!

These are the things organizations as well as individuals can work upon to improve their oral communication skills.

Having excellent oral communication skills is extremely important these days – from sharing ideas with colleagues to fitting in a job interview, you need it everywhere in today’s corporate world.

How important do you consider oral communication in your life?

Liked this post? Check out the complete series on Communication

Related posts:

  • Two-Way Communication – Definition, Importance and Examples
  • Intercultural Communication: Importance, Secrets & Examples
  • Interpersonal Communication: Meaning, Types, Importance, Elements and Examples
  • Visual Communication: Definition, Importance and Types
  • Communication Process: Definition, Steps, Importance & Example
  • Verbal Communication – Definition, Types, Importance and Difference from Non-Verbal
  • Public Communication – Definition, Importance and Types
  • Communication Strategy: Definition, Importance, Types and Success
  • Direct Communication – Definition, Importance and Advantages
  • Communication Design: Definition, Meaning, Types and Examples

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About Hitesh Bhasin

Hitesh Bhasin is the CEO of Marketing91 and has over a decade of experience in the marketing field. He is an accomplished author of thousands of insightful articles, including in-depth analyses of brands and companies. Holding an MBA in Marketing, Hitesh manages several offline ventures, where he applies all the concepts of Marketing that he writes about.

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oral communication 50 words

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Oral Communication

What is oral communication.

Oral communication is the exchange of information and ideas through spoken word. It can be directly in person in a face-to-face interaction or through an electronic device such as a phone, video platform or radio. The most effective way for businesses to transmit information verbally is through oral communication, such as a staff meeting, webinar and workshop.

The importance of oral communication

When starting a business and creating a website , it’s important to have strong written copy, text and images that “speak” for one’s brand. Anything beyond the written or visual format falls under oral communication. Entrepreneurs, individuals and business owners must have sharp, concise and clear verbal communication skills to best connect with stakeholders and build lasting relationships.

Furthermore, oral communication is vital for learning and understanding those in your environment on a daily basis, both personally and professionally . It is a fundamental aspect of learning a language and helps solve problems. It also allows people to quickly exchange information and it conveys emotion in conversations.

The 5 elements of oral communication

Sender: The sender is the person who initiates communication to the receiver.

Medium: The medium is the format in which the message is being sent. For example, a voicemail, a face-to-face conversation or a PowerPoint presentation .

Channel: The channel is the platform on which the message is delivered. For example, a podcast, a telephone or a meeting.

Receiver: The receiver listens and decodes the message sent by the sender. The receiver then generates feedback for the sender in response to the message.

Feedback: This final stage is the reaction of the receiver, such as oral or written communication. No response from the receiver is also a type of feedback. This completes the entire oral communication cycle.

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Types of oral communication

One-on-one conversations: Conversation between two friends, employees or with one’s manager. This could be personal, professional or just sharing motivational quotes between each other.

Meetings: Decision-making meetings and information-sharing meetings, often applicable to business meetings .

Group discussions: Book club gathering, small group project.

Speeches: Political debate, motivational speech.

Presentations: Teaching students in a classroom, instructional presentation or elevator pitch .

Electronic: Talking over the phone, listening to a show on the radio.

Advantages of oral communication

Less chance of any misunderstanding

Allows for easy, clear vernacular

Face to face communications promotes better understanding, patience and productivity.

Promotes discussion and encourages streamlined banter

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100+ Daily Use English Words for Fluent Communication

Clapingo Team

15 min read

 · spoken english

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Enhance Your English Vocabulary For Fluent Communication 

Basic english words , commonly used phrases , mastering pronunciation through tongue twisters, advanced vocabulary for fluent communication , business vocabulary: key to professional success, essential business words and phrases, conversation starters:, importance of daily used english words for fluent communication .

An image of two learners communicating with each other

Daily use of English words is essential in developing fluency and effective communication skills. By incorporating new words into your daily life conversations, you can expand your vocabulary and improve your ability to express yourself clearly.

Whether you are speaking with friends, colleagues, or clients, having a wide range of vocabulary at your disposal allows you to convey your thoughts and ideas more precisely.

Using simple and common vocabulary is particularly relevant in everyday conversations. Rather than relying on complex or technical terms, using everyday language helps ensure that your message is easily understood by others. It also makes it easier for you to comprehend what others are saying. By using simple words, you can avoid confusion and foster better communication.

The aim of this article is to provide a comprehensive list of practical common words for fluent communication. This list will encompass a variety of topics, ranging from basic vocabulary to advanced terms, idioms, and phrases commonly used in different contexts. Each word will be accompanied by its meaning and contextual examples to help you understand how it can be used in real-life situations.

To further support your journey towards English fluency, Clapingo has published an article titled " Learn 10 Ways To Improve Your English Fluency Without Resorting To Grammar. "

This article offers valuable insights and practical tips on improving fluency through techniques that go beyond grammar rules alone, emphasizing strategies to speak English fluently and effectively.

oral communication 50 words

Learning basic common English words is fundamental for daily use and effective communication. These words form the building blocks of your vocabulary and are frequently used in various situations. Familiarizing yourself with them will greatly enhance your ability to engage in conversations confidently.

Here are some essential basic common English words to get you started:

1. Numbers : One, two, three, four, five...

2. Colors : Red, blue, green, yellow...

3. Days of the week: Monday, Tuesday, Wednesday...

4. Months : January, February, March...

5. Family members : Mother, father, brother...

6. Food items: Apple, banana, bread...

7. Animals: Dog, cat, bird...

By incorporating these words into your daily life conversations and practicing their pronunciation and usage regularly, you will quickly develop a strong English vocabulary.

Remember that consistent practice is key to retaining and expanding your vocabulary. To further reinforce your learning journey with additional resources, interactive exercises for basic English common words, and many more topics related to English language skills development, visit Clapingo's YouTube channel here.

Learning commonly used phrases is crucial for effective communication. While having a robust vocabulary is important, using everyday phrases in the right context can greatly enhance your ability to communicate fluently and naturally. Here are some reasons why learning commonly used phrases is significant:

1. Improved Fluency : Incorporating commonly used phrases into your conversations helps you sound more fluent and natural in English. It allows you to express yourself effortlessly without thinking too much about constructing sentences.

2. Cultural Understanding: Commonly used phrases often have cultural nuances and show familiarity with the language. By learning these phrases, you gain a deeper understanding of the culture and can connect with native English speakers more personally.

3. Politeness and Etiquette: Using appropriate greetings, expressions of gratitude, and other polite phrases shows respect for others and helps build positive relationships. It allows you to navigate social situations with ease.

4. Confidence Booster:  You feel more confident in conversations when you know commonly used phrases. This confidence lets you express yourself effectively, convey your thoughts clearly, and engage in meaningful discussions.

Now let's dive into a comprehensive list of everyday phrases that will be useful for various situations:

- Good morning/afternoon/evening

- How are you?

- Nice to meet you

- Have a great day!

Expressions of Gratitude:

- Thank you

- I appreciate it

- You're welcome

- I'm grateful for your help

Asking for Directions:

- Excuse me, could you tell me how to get to...?

- Can you please show me the way to...?

- Is there a nearby...?

Ordering Food or Drinks:

- I'd like...

- Could I have...?

- What do you recommend?

Making Apologies:

- I'm sorry

- My apologies

- I didn't mean to...

Asking for Help:

- Can you please assist me with...?

- Could you lend me a hand?

- I need some help with...

Giving Instructions:

- First, you need to...

- Then, you should...

- Finally, make sure to...

Expressing Preferences:

- I prefer...

- I would rather...

- I'm more inclined towards...

These are just a few examples of commonly used phrases. Remember to practice using them in context to improve your fluency and confidence in everyday conversations. For a more extensive list of daily use more words and phrases, you can refer to the following 

Tongue twisters are a fun and effective way to improve pronunciation, focus on enunciation, and tackle those tricky sounds that often slip through the cracks of daily conversation. From the whimsical " wonder wood word work " that challenges our Ws and Rs, to the complex " track transport treat tree, " which tests our ability to transition smoothly between similar sounds, each tongue twister in this collection is designed to refine your speech clarity and speed.

Dive into the dynamic " team teenage television tell ," perfect for practicing T sounds, or try the sibilant " size skill sky sleep " to master the subtle differences between Ss and SKs. The robust " strong sudden suffix sun " rolls off the tongue, pushing your pronunciation to new strengths, while "secure security sentence" focuses on S and C sounds, essential for clear communication.

Moving on to more challenging sounds, " film fine finish fire " and " chief child children " are great for F and Ch sounds, helping you articulate with precision. For those looking to enhance their shadowing skills, " shade shadow shape share " and " deep defeat detail " offer a rich practice ground. " Energy entertainment evening " brings in the E sounds, pushing the envelope of evening elocutions.

On the emotional spectrum, " sad safe sail sand " and " steel story street " evoke vivid scenarios requiring careful articulation. And for the automotive enthusiast, " car cardiac careless carnival " provides a fun ride through hard C and R sounds. Meanwhile, " fake family fan " and " solid something song " explore F and S sounds in familial contexts, adding a personal touch to practice sessions.

For the builders and makers, " too tools " and " cold colour column " are not just practical but also a test of fluid transition between similar sounding words. " Feet fever figure " and " brother bucket building " challenge your ability to maintain rhythm and pace, while " bottle boy branches ," " cow craft cravings ," and " cap capital captain " turn everyday objects into a verbal playground.

Finally, the adventurous " first fish flowers ," " west wet wheels ," " win wings winner ," wrap up our collection with a celebration of victory, be it in mastering the sounds of English or just getting through these tongue-twisting trials with fewer stumbles. Each twist and turn in these phrases is a step towards more fluent, confident speech. So take a deep breath, and let's twist our way to clearer communication!

Incorporating advanced vocabulary into your daily life conversations can significantly enhance your language and communication skills. Here are some benefits of using advanced vocabulary:

1. Precision and Clarity: Advanced vocabulary allows you to express yourself precisely and convey your thoughts accurately. It helps you articulate complex ideas and concepts with clarity.

2. Impressiveness: Using advanced vocabulary demonstrates your command over the language and can leave a lasting impression on others. It showcases your intelligence, sophistication, and ability to communicate effectively.

3 . Enhances Writing Skills: Learning advanced vocabulary not only improves your spoken communication but also enhances your writing skills. It enables you to write with finesse, choose the right words, and communicate your ideas more effectively.

4. Better Reading Comprehension: As you expand your vocabulary, you will find it easier to comprehend and understand a wider range of texts. Advanced vocabulary exposes you to different writing styles and helps you grasp complex ideas in various domains.

To help you enrich your vocabulary, here is a diverse range of advanced words along with their meanings and contextual examples:

Remember to incorporate these words into your daily life conversations and writing to reap the benefits of an enhanced vocabulary.

Learning idioms and phrasal verbs is crucial for achieving fluency in English. While grammar and vocabulary are important, understanding and using idiomatic expressions and phrasal verbs can take your language skills to the next level.

Here's why:

- Idioms and phrasal verbs are commonly used in everyday English conversations. By learning them, you'll be able to understand native speakers better and communicate more effectively.

- Idiomatic expressions add color, depth, and nuance to your language. They can help you express yourself more naturally and sophisticatedly, making your speech sound more native-like.

- Phrasal verbs, which consist of a verb followed by a preposition or an adverb, are an integral part of spoken English. They often have different meanings than their individual components, so understanding them is essential for comprehension.

Now let's dive into some commonly used idioms and phrasal verbs along with their meanings and examples:

1. Break the ice - to initiate a conversation or friendship.

Example: "We played a game to break the ice at the team-building event."

2. Hit the nail on the head - to accurately identify or address a problem.

Example: "Sarah hit the nail on the head when she suggested that we need better time management."

3. Let the cat out of the bag - to reveal a secret.

Example: "Don't let the cat out of the bag about our surprise party!"

Phrasal Verbs:

1. Call off - to cancel something.

Example: "They called off the meeting due to bad weather."

2. Look forward to - to anticipate or be excited about something in the future.

Example: "I'm really looking forward to my vacation next month."

3. Put up with - to tolerate or endure something unpleasant.

Example: "I can't put up with his constant complaining anymore."

These are just a few examples, but there are hundreds of idioms and phrasal verbs in English. Practice using them in context to become more fluent and confident in your English communication. For a comprehensive list of idioms and phrasal verbs, check out the following video

Business English Vocabulary For Fluent Communication

In the fast-paced and competitive world of business, effective communication is crucial. One key aspect of successful communication is having a strong grasp of business vocabulary. Whether you are participating in meetings, giving presentations, or negotiating deals, using the right words and phrases can make all the difference.

In this section, we will explore the importance of business vocabulary and provide you with a list of essential words and phrases commonly used in professional settings.

Having a wide range of business vocabulary is essential for several reasons. Firstly, it enhances your credibility and professionalism. When you use appropriate terminology in your conversations and written communications, you demonstrate that you understand the industry and know how to navigate within it.

Secondly, having a strong business vocabulary allows for clear and concise communication. In professional settings, time is often limited, and being able to express yourself accurately and succinctly is highly valued. Using the right words helps avoid misunderstandings and ensures that your message is effectively conveyed.

Lastly, mastering business vocabulary enables you to build rapport with colleagues and clients. Speaking their language shows that you understand their needs, concerns, and challenges. It establishes trust and fosters stronger relationships.

To help you on your journey to becoming fluent in business English, here is a comprehensive list of essential words and phrases commonly used in various professional settings:

These are just a few examples of the many words and phrases used in business settings. You can find a more extensive list of essential business vocabulary on the Clapingo website.

By familiarizing yourself with these words and phrases, you'll be able to navigate professional environments with confidence and communicate effectively. Incorporate them into your daily conversations, emails, and presentations to enhance your professional image and improve your chances of success.

Remember, mastering business vocabulary takes time and practice. Make it a habit to learn a few new words or phrases every day. Soon enough, you'll notice a significant improvement in your communication skills, leading to better opportunities in your career.

So, don't hesitate! Start expanding your business vocabulary today and watch as your professional prospects soar.

  5 Importance Tips of Mastering the English Language ​

Socializing and Small Talk 

Socializing and small talk play a crucial role in building relationships. Engaging in casual conversations helps to establish connections, create rapport, and foster a sense of community. When you engage in small talk, you show interest in the other person's life and make them feel valued. It is also an effective way to break the ice and initiate conversations with new acquaintances or colleagues. Here are some common conversation starters, questions, and responses for social situations:

1. "Hi, I'm [Name]. What's your name?"

2. "Nice weather we're having today, isn't it?"

3. "Have you been to this event before?"

4. "What do you do for a living?"

5. "Where are you from?"

1. "How was your weekend?"

2. "Are you enjoying the event so far?"

3. "What brings you here today?"

4. "Do you have any exciting plans for the upcoming holidays?"

5. "What are your hobbies or interests?"

1. "Yes, I had a great weekend! How about you?"

2. "Yes, it's my first time here too! Are you enjoying it?"

3. "I'm here because I'm interested in [topic/event]."

4. "I'm planning to visit my family during the holidays."

5. "I enjoy reading and hiking in my free time."

Remember, small talk should be light-hearted and non-controversial to keep the conversation pleasant and enjoyable for both parties involved.

Must read:  Can listening to songs help you improve your Spoken English? ​

Recapping the importance of daily used English words for fluent communication, consistent practice, and exposure to new vocabulary are key factors in language development. By incorporating English vocabulary words into your conversations daily, you become more comfortable and confident in expressing yourself fluently. Daily practice helps you expand your vocabulary and improve your sentence formation.

To effectively develop your language skills, engaging with various resources that offer support for English learners is important. Clapingo is an exceptional online platform that provides resources tailored specifically for Indian learners. With its vast collection of articles, videos, and interactive exercises, Clapingo offers a wealth of learning opportunities to enhance your spoken English skills.

By making a conscious effort to use daily use English vocabulary words regularly, you will notice significant improvements in your communication abilities. Consistency is key in language learning, so strive to incorporate new vocabulary into your daily conversations and interactions. With time and practice, you will become more proficient in expressing yourself fluently and confidently.

Remember, building a strong foundation in the daily used English words is essential for effective communication. Setting clear goals can help achieve the desired or intended result of enhancing your vocabulary and language skills. Regular practice and exposure to new vocabulary will undoubtedly contribute to your overall language development.

​ Spoken English Words List To Learn English Under 15 Days! ​

1. Why is it important to learn daily use English words?

Using English words daily is essential for developing fluency in the language. By incorporating these words into your vocabulary, you can express yourself more clearly and effectively in everyday conversations.

2. What are some examples of simple English words for daily use?

Simple common English words for daily use include common nouns like "house," "car," and "book," as well as verbs such as "eat," "sleep," and "read." These basic words form the foundation of communication and should be mastered by all learners.

3. Can you provide some new words in English for daily use?

Certainly! Here are a few new words that you can incorporate into your everyday conversations:

a) Serendipity - The occurrence of finding something pleasant or valuable by chance.

b) Resilience - The ability to bounce back or recover quickly from difficulties.

c) Equanimity - Mental calmness, composure, and evenness of temper.

d) Ubiquitous - Present or found everywhere.

e) Pernicious - Having a harmful effect, especially in a gradual or subtle way.

4. What are some examples of the daily use of basic English words?

Daily use basic English words, including numbers (one, two, three), colors (red, blue, green), days of the week (Monday, Tuesday, Wednesday), months (January, February, March), and common greetings (hello, goodbye).

5. Can you suggest some advanced English words for daily use?

Certainly! Here are a few advanced English words that can elevate your vocabulary:

a) Eloquent - Fluent or persuasive in speaking or writing.

b) Ubiquitous - Present or found everywhere.

c) Tenacious - Tending to keep a firm hold of something; persistent.

d) Acumen - The ability to make good judgments and quick decisions.

e) Mitigate - To make (something) less severe, serious, or painful.

Fluent communication

Daily Use English

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COMMENTS

  1. Oral Communication: Examples, Importance, Types & Features

    1/ Dynamic and interactive: Oral communication involves a two-way exchange of information between a speaker and a listener. It is an interactive process that allows instant feedback and clarification. 2/ Verbal and nonverbal cues: Oral communication includes the use of spoken words as well as nonverbal cues like facial expressions, tone of ...

  2. Types & Examples of Oral Communication

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    Oral communication is the act of expressing thoughts, ideas, and information through spoken words. In this blog post, we'll delve into the world of oral communication, exploring its significance, understanding its characteristics, addressing the barriers faced by both the sender and receiver, and equipping you with the tools to excel in this essential life skill.

  9. 10 Effective Ways To Improve Verbal Communication Skills

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    Oral communication is the exchange of information and ideas through spoken word. It can be directly in person in a face-to-face interaction or through an electronic device such as a phone, video platform or radio. The most effective way for businesses to transmit information verbally is through oral communication, such as a staff meeting ...

  20. Important Communication Skills and How to Improve Them

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  21. Essential English Words for Daily Fluent Communication

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