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Business English for Success

(8 reviews)

english for business presentation pdf

Scott McLean, Arizona Western College

Copyright Year: 2011

ISBN 13: 9781453320181

Publisher: Saylor Foundation

Language: English

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Reviewed by Sumeeta Patnaik, English Language Program Manager, Marshall University on 11/22/21

Business English for Success covers all aspects of business writing discussed in the classroom. The book is available in PDF and Online in the web browser. I preferred the online web browser because the table of contents had clickable links. This... read more

Comprehensiveness rating: 5 see less

Business English for Success covers all aspects of business writing discussed in the classroom. The book is available in PDF and Online in the web browser. I preferred the online web browser because the table of contents had clickable links. This will allow students to click on the pages they would need to work on for that assignment. At the top of the page, there are clickable links for the student can click to the next section or go back to the table of contents. Each section has learning objectives and each point is reinforced by charts and tables.

Content Accuracy rating: 5

The content is accurate, error-free and unbiased. In the preface, the authors provide a link to the Purdue University Online Writing Lab to allow students to have more practice on the grammar and mechanical rules discussed in the book. There were no content or grammatical errors that I could find. Finally, there was no cultural bias toward any specific group that I could find. The content and supporting exercises provide students, from any background, with practices that focus on business writing.

Relevance/Longevity rating: 3

The content is up-to-date except for the business writing in action (Chapter 13) and APA and MLA documentation and formatting (Chapter 14). As this book was published in 2012, there have been updates to the APA style guide and business writing has evolved to meet the needs of a digital format. In addition, if I was using this book, I would include a supplemental section on using multimedia in business writing.

Clarity rating: 5

The text is written in Standard American English. While there may be specific words that are difficult for students, like memorandums and resumes, most of the language is accessible for students with English proficiency at the intermediate and advanced levels.

Consistency rating: 5

The text in the textbook is consistent and the framework makes it easy for students to be able to find their content and assignments.

Modularity rating: 5

The textbook is well-organized and within the text, there are references to different sections that provide support for the student.

Organization/Structure/Flow rating: 5

The topics in the text are well-organized. Each topic begins with a learning outcome, then the content explanation, following by a table or chart or graph that breaks down the information and finally, students will have a choice of exercises to practice the outcomes.

Interface rating: 5

There is no significant interface issues within the textbook.

Grammatical Errors rating: 5

There are no grammatical errors in this textbook.

Cultural Relevance rating: 5

There was no culturally insensitive or offensive in any way.

I plan to use this textbook for the Career Education course that I will be teaching in 2022. I will be supplementing chapter 13 and Chapter 14.

Reviewed by Michael Tsai, Assistant Professor, Kapiolani Community College on 4/23/21

Business English for Success is comprehensive in its coverage of writing fundamentals, the writing process, and principles of good writing. The lessons are clear, concise and relevant to student-level writers in a variety of writing situations.... read more

Comprehensiveness rating: 4 see less

Business English for Success is comprehensive in its coverage of writing fundamentals, the writing process, and principles of good writing. The lessons are clear, concise and relevant to student-level writers in a variety of writing situations. However, the book may not be sufficient as a primary text in a business writing class due to limited content specific to the principles, purposes, conventions and assumptions of workplace writing. The text correctly highlights how its lessons may be generally applied to business writing but eight of the fourteen chapters are geared for more general writing instruction. Just one chapter — “Business Writing in Action” – provides direct instruction on the major types of business documents and formats. There is no substantive instruction on the underlying principles of business writing or specific strategies for business writing situations.

The content is consistent with standard English instruction and in keeping with established business writing principles.

Relevance/Longevity rating: 4

The text provides useful instruction on the best ways to use the most typical modes of electronic business communication – email and text – but does not substantively address any other electronic media or platforms. Given fast and continual advances in technology, this will keep the text from becoming quickly obsolete. However, a section addressing business communication via established social media platforms like Facebook and Twitter would have been a nice inclusion.

The text is written in clear, accessible language. Technical terms are clearly explained and elaborated upon with relevant examples as necessary. The semi-formal/informal tone is particularly well suited for undergraduate students.

Strong organizational cohesion provides for great consistency in presentation throughout the book. Students will be able work within the structure of concise, well-defined lessons and exercises with growing familiarity and comfort.

The book is structured for cumulative effect yet its suitability of its individual chapters and sections for use as standalone lessons of its primary strengths. The grammar and punctuation lessons and exercises can be referenced for students needing remedial help in introductory and advanced college-level courses. The business-writing sections can also be assigned out of sequence to align with existing business writing curricula either as a primary text or supplemental material.

Organization/Structure/Flow rating: 4

The proportion of remedial English instruction to content that is specific to busines writing notwithstanding, the overall content logically builds upon itself, making it easy for students to clarify understandings by working backwards. Learning objectives are clearly stated and exercises are offered at appropriate intervals. As the initial chapter devoted to business writing, however, Ch. 9 seems to restart the process by addressing written communication and principles of good writing in general (material that might be better presented in earlier chapters) rather than introducing business writing as a discrete area of composition and drawing a distinction between it and other forms of written communication.

Interface rating: 4

The web version is easy to navigate although text on the flowcharts is very small and requires the reader to zoom in to read properly. These charts would be difficult to view on a smartphone, as some students do. It would also be helpful to have a search function.

The text and accompanying graphics are grammatically accurate and virtually error-free.

Cultural Relevance rating: 4

The text does not reflect any specific effort to be broadly representative of different races, ethnicities, backgrounds, etc., but it also does not contain any material that might be construed as insensitive or offensive with regard to culture, race, gender, socio-economic status or other demographic.

english for business presentation pdf

Reviewed by Austin Bennett, Writing Faculty, Montana State University – Billings on 4/30/19

Of the textbook's 14 chapters, only five (9-13) are specific to business writing. Hence, it acts as a limited survey. The first eight chapters, reproduced from Mclean's Writing for Success, seem more pertinent to a remedial writing course with... read more

Comprehensiveness rating: 3 see less

Of the textbook's 14 chapters, only five (9-13) are specific to business writing. Hence, it acts as a limited survey. The first eight chapters, reproduced from Mclean's Writing for Success, seem more pertinent to a remedial writing course with topics such as grammar, punctuation, writing paragraphs, and so on. (Undoubtedly some of these topics are reviewed within a 100 level business writing class, but to a lesser extent.) With that said, both the online and PDF formats have table of contents, but no index or glossary for terms--even though many terms are underlined or boldfaced.

Overall, the content is accurate and error-free. If there is a bias, the content leans toward a rhetorician's background.

As mentioned in other reviews, the content is fairly up-to-date, but some of the examples (i.e. Twilight, Tony Hawk, etc.) will age quickly. More importantly, it is obvious when the textbook's audience changes from a student of business writing to one of composition. This creates a general disconnect that the instructor must navigate.

Clarity rating: 4

Though the text utilizes plain language and defines technical terms, it is sometimes either too fragmented (beginning chapters) or too dense (later chapters). This might cause some accessibility issues.

Overall, the textbook utilizes a strong framework per chapter: learning objectives, definition and explanation, examples, exercises, and takeaways.

Each chapter contains several sections: anywhere from three to nine. Later chapters contain sections that can easily support individual lesson plans.

The textbook builds upon itself from basic concepts universal to any writing situation (i.e. grammar) to more complex and subject specific concepts (i.e. the principles of good business writing). Though the hierarchical structure can be questioned, the logical flow is fairly coherent and is rather strong for chapters 10-12 ("Writing Preparation," "Writing," and "Revising and Presenting Your Writing"). Unlike many textbooks that touch upon the writing process and move on to the next topic, Mclean uses three separate chapters to integrate and contextualize the writing process specific to business writing. To me, this is the strength of this textbook.

Interface rating: 3

The PDF version has a stronger interface than the online version; even though its table of contents is hidden within the bookmarks button. The online version has accessibility issues (i.e. font size, broken hyperlinks, pseudo-hyperlinks, unreadable diagrams, etc.) and footnote issues: the full reference appears in-text.

Besides a few typos, there are no grammar errors observed.

Neutral. One chapter is dedicated to English Language Learners.

First, Saylor Academy published this textbook along with Mclean's other textbooks. Hence, it has a gatekeeper. Second, it is robust and could easily be used for both remediation and a 100 level college course (think co-requisite model). Third, Mclean tries to limit prescriptive advice. Hence, practical advice is limited. Fourth, this textbook cannot stand alone--at least not for a 100 level college business writing course. If adopted, instructors will need to add a considerable amount of supplemental material.

Reviewed by Diane Shingledecker, Full Time Computer Applications Instructor, Portland Community College on 8/2/18

The book does not contain an index or a glossary. It does contain well-defined chapter sections which are helpful. I couldn’t find a way to search the text in the Saylor online reader which was frustrating. I had to download the text as a PDF... read more

The book does not contain an index or a glossary. It does contain well-defined chapter sections which are helpful. I couldn’t find a way to search the text in the Saylor online reader which was frustrating. I had to download the text as a PDF and search by pulling it up in Adobe Acrobat.

The text contains many of the subjects covered in our Business English course that includes spelling, punctuation, grammar, and proofreading. It includes only sparse information on noun plurals and possessives. It does not include rules for numbers, money, numbers in dates, related numbers in a sentence, numbers used with nouns and abbreviations, weights & measure, or percentages. It does not contain an extensive list of spelling words, but it does include 19 confused words, 10 confusing homonyms, and tips for improving spelling.

On the more positive side, it does include a section on how to determine whether to use a text message, email message, fax, memo, letter, report, or proposal in business. This is a very valuable section that I have not seen in other similar textbooks.

The text is written in a clear, straight-forward style that is accurate and easy to understand. The grammar, spelling, and punctuation rules that we teach in our Business Editing class are accurately stated here.

The text is up-to-date in its examples, resources, and references. However, a few of the additional resources that provide web addresses are already out of date (I got a website not found or other error when I clicked on the link). References to current books, movies, and world events should continue to be relevant in the near future, but may need to be updated periodically. This does not include the rules of grammar, punctuation, etc. that do not change frequently, but rather the stories and examples that flesh out the rules. Some references are timeless such as references to the Wizard of OZ and, I suspect, Harry Potter; but references to the Twilight movies and 9/11 may become outdated.

There is also a section on slang and idioms that will need to be updated over time.

The book is written in easy to manage sections which would allow rules and examples to be added, updated, or deleted. It would be a little more time consuming to review all the “secondary text” of stories and examples to see what had become dated and needed to be updated.

There are separate sections for additional resources that should be reviewed regularly to check for updated websites – and to add more up-to-date sources.

The text is written in prose that is easy to understand. Sometimes, however, I found that it was a little sparse, and I would have liked a beefed up explanation or additional example. This could clearly be supplemented through in-class teaching or additional online materials.

For example, I use proofreading marks extensively in my class; and while the text refers to using these marks in proofreading and even asks students to use them in an assignment in the text, it does not include a list of them within the proofreading section or in an appendix at the end of the book.

The text does a good job of using consistent terminology and layout. It would be easy for students to follow the format/framework of the text from section to section and chapter to chapter.

I compared the book’s layout/sections to the topics I teach in my course outline and list of grammar rules, and it would be easy to break the book down into sections to use with the way I have presented the class in the past. (I teach with a separate reference book, HOW, and it looked like the combination of the two would work well – and the two would actually complement each other.) It looked like I could easily even eliminate sections I don’t teach in my course and re-organize it a bit to better fit the order I teach topics. Adding missing topics such as punctuation in numbers seemed to be straight forward since the layout & framework was consistent and easy to build on.

Organization/Structure/Flow rating: 3

Overall, the book’s organization/structure/flow seemed logical. That said – I had to piece together the words I would use for spelling from several places – one section on confused words & another section on confusing homonyms. I also teach a lesson on using reference materials, and I found references to using dictionaries and other reference materials scattered throughout the text.

The interface did not have any image distortion or other significant issues. As stated earlier, it did lack an easy way to look up information on a specific topic since it did not have a Search option, index or glossary.

I did not find any grammatical errors in this text as would be expected in a text about grammar, punctuation, etc.

The book incorporates a wide variety of diverse names and examples that were inclusive of races, gender, ethnicities, and backgrounds. The examples of business situations, documents, etc. were up-to-date and inclusive.

The exercises throughout the book instructed students to “copy each sentence onto your own piece of paper” or “Copy onto notebook paper”. This just won’t work in a classroom in 2018! Students, and teachers, expect assignments like this to be electronic through a fillable form or some other vehicle that would facilitate students’ completing the exercises online or on a computer.

The book did not come with any answer keys or ancillary resources within the text itself on the Saylor website. I did try to contact the author, but I have not heard back about this.

Reviewed by Laura Foss, Faculty, Minnesota State College Southeast on 4/11/17

Business English for Success covers topics from punctuation to complete sentences, from the writing process to effective business writing, and everything in between. It is a great fit for basic college writing course or business communications... read more

Business English for Success covers topics from punctuation to complete sentences, from the writing process to effective business writing, and everything in between. It is a great fit for basic college writing course or business communications course.

Content is accurate and error-free.

Relevance/Longevity rating: 5

English rules and writing principles presented in this text align with the academic and business world and are relevant in today’s classrooms and workplaces as well as those of tomorrow.

Text is written in an unassuming voice and provides clarity through introductions, definitions, explanations, and examples.

Consistent framework throughout.

Each chapter is broken down into multiple sub-topics. Instructors can easily pick and choose specific chapters or topics to cover.

Each chapter/topic begins with an objective followed by definitions and explanations, excellent examples, tips, exercises, and takeaways. Consistent flow throughout book.

PDF and Online versions available. The PDF allows students to download the text directly to their computer to access anytime and allows for electronic highlighting. The online version provides additional navigation features allowing the reader to move swiftly from chapter to chapter and back to table of contents.

Employs the proper English and grammar it teaches; error-free.

Chapter 4, Help for English Language Learners, is a worthwhile section in this textbook providing non-native speaking/writing students additional help when learning to use standard, formal English.

Overall, Business English for Success is a text that would work well as stand alone textbook or as support material in a college writing or business writing/communications course. Today’s business-world requires top-notch business communication for effectiveness and efficiency. Lessons taught in this text can be used to improve the skillset of those pursuing a future in the business world.

Reviewed by Rosemary Golini, Instructor, Rhode Island College on 4/11/17

Business English for Success is a very comprehensive textbook for the expansive content that it covers and the logical sequence that it follows. Beginning chapters deal with constructing sentences and paragraphs - basic units of any piece of... read more

Business English for Success is a very comprehensive textbook for the expansive content that it covers and the logical sequence that it follows. Beginning chapters deal with constructing sentences and paragraphs - basic units of any piece of writing such as essays and business documents. Other subjects covered include punctuation, grammar, and using words correctly - basic components of clear and accurate writing. Subsequent chapters build on these basic elements of writing. Students are offered many strategies and techniques to make their writing more effective. These include variation of style and syntax and parallelism. Activities and exercises throughout the chapters are designed to translate theory into practice. They are very student-centered, giving students the opportunity to be active participants in their own learning. Moreover, each chapter has a "Writing at Work" section that connects the content of the chapter to issues of written communication in the workplace. The chapter on Writing as a Process is very useful to students of all writing levels. Approaching writing not just as a product but as a process underscores the connection between critical thinking and writing. Stages such as outlining, drafting, revising, and editing teach students valuable strategies for producing an effective piece of writing. Also, the chapter on English Language Learners illustrates the usefulness of the text to diverse learners and their needs. A strength of this textbook is the chapter dealing with effective business writing - from its features and qualities to its documents and formats. The text presents a very concrete overview - including strategies, skills, and tips for becoming an effective business writer. The chapter on research strategies (including documentation and formatting) is very useful and relevant in connection with workplace documents such as proposals and reports. Business English for Success is well-suited to a Business Writing course or a Professional Writing course. It can accommodate the needs of different writing levels, from students who need basic instruction to those who are good writers; and aspire to be even more effective.

The instructional content of this textbook is very concrete and accurate. Grammar, punctuation, and word choice presentations conform to rules and practices of standard English. Content presented on communication strategies and skills in business are very reflective of those found in the workplace.

The content of this text is very relevant to the type of knowledge and set of strategies and techniques needed to be a successful business writer in today's workplace. The text is designed and arranged in such a way that any updates could be easily implemented. For example, this might be the case with issues of technology such as computer-supported collaboration and various electronic communication in the workplace.

This textbook is written in a very clear manner. Learning objectives are presented in each chapter, giving direction to the subjects being covered. The language used is contemporary, easy to understand, and accessible. It is definitely directed toward the needs and understanding of its student audience.

This text is internally consistent in terms of how chapters and subchapters are arranged. Content is presented in a very coherent way. The text also contains several consistent patterns in each chapter. Consistent patterns of various mechanical devices and boldface typography contribute to the readability and emphasis of the chapters. Each chapter also has sections on Learning Objectives, Exercises, and Key Takeaways. These appear consistently in each chapter.

Each chapter of this textbook is divided into numbered and labeled subheadings. The content of the subheadings is divided into several reading sections. Each subheading is followed by Learning Objectives which give meaning and direction to the content of the chapter. Each chapter also contains Exercises which are designed to engage students in various activities and projects related to the material of the chapter. The smaller reading sections of the chapters could be assigned at different points within the course. The Exercises could constitute various homework assignments, or a project over time.

The topics in this textbook are presented in a logical sequence - starting with the writing basics and moving to information, strategies, and skills necessary for essay writing and effective business writing. Each section of the text has a logical connection to the next, and ideas flow smoothly. The consistent structure of each chapter adds to the textbook's clarity.

The textbook is easy to navigate - both within chapters and from one chapter to another. Tables and Figures are used in chapters. They enhance key points in a visually appealing way (color, design) and add to overall meaning. Variation of typography and mechanical devices are used effectively for clarity and emphasis.

Grammatical errors were not found in the textbook.

The textbook uses a variety of examples and scenarios throughout the chapters and exercises. They are culturally sensitive and relevant.

Business English for Success is a very effective textbook. Its content contains topics designed to meet the writing needs of its users. Teachers will find the logically sequenced content very adaptable to meeting class objectives and student needs. Students will find the text easy to read, the tips very useful, and the exercises very interesting. The variety of exercises and their connection to the workplace and real world communication issues is very relevant. In many of these exercises, students can collaborate with their peers. The skills and strategies learned in regard to writing can be easily transferred to the workplace. In this sense, this textbook is very relevant.

Reviewed by Rebekah Dodson, Adjunct Instructor, Klamath Community College on 8/21/16

Table of contents is easy to follows and logically organized. read more

Table of contents is easy to follows and logically organized.

Book is accurate, error free, and unbiased.

Content is up to date on grammar and composition as well as workplace writing including a brief section on e-mail writing, but would like more technical information on workplace writing.

Jargon and technical terminology are applied in a clear and concise manner, without pretentious tone. Impressed with the level of student-friendly language, which is a fresh approach considering the dense verbal information of most academic textbooks.

The book uses consistent terminology for grammar and phrases throughout.

This book could easily be used for four or five writing courses. The sections are easily broken into grammar, composition, and technical communication in the workplace.

Information is presented logically, starting with simple grammar instruction that progresses to composition and workplace writing.

The book has tables that demonstrate grammatical issues but does not distract from the interface.

No grammar errors.

The text did not seem offensive in any way, however, it is clearly written from an American standpoint with the issues of grammar and workplace writing.

This book would be good for developmental English or as a supplement to a lower level of English composition. I would be interested in using this book for a level 100 intro to technical communication course that covers grammar and building workplace communication like letters, emails, and memos. Don't let the title Business English fool you, this book is a comprehensive guide to English both in and out of the workplace.

Reviewed by Christine Discoe, Faculty , Colorado State University on 1/7/16

Business English for Success is a comprehensive beginning college or upper division high-school level book which delves deeply into not only writing basics, but also how to write in a business context. This book would be suitable for... read more

Business English for Success is a comprehensive beginning college or upper division high-school level book which delves deeply into not only writing basics, but also how to write in a business context. This book would be suitable for beginning-level writers who need to develop understanding of how good writing skills apply to business writing. There are 14 chapters; the first nine chapters are about basic writing topics--sentence structure, commonly misused words, grammar, verb tense--and include excellent exercises to reinforce the topics, as well as writing prompts (there is also an excellent and useful chapter specifically for Language Learners). Additionally, each of these chapters have a brief section that relates to business writing, so the student builds up a deep sense of how basic writing skills are related to clear, concise business writing. Chapters 10-14 focus on Business writing, including sections on research, ethics, texting, formatting and plagiarism. The final chapters progress from planning to write, research, how to write a thesis to finally, proper use of APA and MLA citations Each chapter has examples and writing prompts that aid understanding the topics. Additionally, there are excellent lists of helpful websites for each section; for example, links showing various formats for business proposals, reviews of "netiquette" and proofreading website help. The chapters in this textbook are easy to follow and similarly formatted throughout. Business English teachers would find the examples and prompts especially useful.

Business English for Success is up-to-date and relevant for today's business students. One problem was found: throughout the book, there are short paragraphs where specific aspects are highlighted, and according to the text, these sections are "underlined". However, the text does not show underlining at all, so occasionally, the text is hard to follow, particularly in the section about topic sentences. Except this omission, the book is error-free.

The textbook relates directly to today's business students, particularly in the sections about formatting, analyzing validity of web sources, the importance of texting and "netiquette". In addition, the textbook gives timeless and straightforward tips and explanation of basic good writing.

Business Writing for Success is easy to read, and would be easy to teach from.

Business Writing for Success follows a similar format throughout its 600 pages, including exercises for each section, writing prompts, connection to Business writing as well as a summary "Key Takeaways" for each chapter. This would make an easy and accessible study guide for students.

Most of the textbook could be assigned at different points within a course, although some chapters are written without too many subheadings. This doesn't mean that the text is hard to read.

Business English for Success is easy to follow and delves deep into many topics important to students of writing.

Some example texts are difficult to read (the font size is light colored) and some charts are set too small. These problems are few.

No grammatical errors found.

Business English for Success employes excellent, varied and culturally sensitive examples.

Business English for Success is deeply comprehensive--covering a wide range of topics, such as writers block, thinking about reading, and common mistakes in writing, and so is interesting and useful beyond the standard business writing textbook. Business English for Success covers the A-Z of how to write, and would be an asset to most writing teachers, or specifically to Business Writing teachers.

Table of Contents

  • Chapter 1: Writing Basics: What Makes a Good Sentence?
  • Chapter 2: Punctuation
  • Chapter 3: Working with Words: Which Word Is Right?
  • Chapter 4: Help for English Language Learners
  • Chapter 5: Writing Paragraphs: Separating Ideas and Shaping Content
  • Chapter 6: Refining Your Writing: How Do I Improve My Writing Technique?
  • Chapter 7: The Writing Process: How Do I Begin?
  • Chapter 8: Writing Essays: From Start to Finish
  • Chapter 9: Effective Business Writing
  • Chapter 10: Writing Preparation
  • Chapter 11: Writing
  • Chapter 12: Revising and Presenting Your Writing
  • Chapter 13: Business Writing in Action
  • Chapter 14: APA and MLA Documentation and Formatting

Ancillary Material

About the book.

Business English for Success is a creative solution to a common challenge across Business Communication courses: Business English or Business Presentations? Some classes place an equal emphasis on oral and written communication. If that's the case for you check out our text Business Communication for Success. If, however, your class places the emphasis squarely on written communication and writing proficiency, then Business English for Success is for you.

Business English for Success provides instruction in steps, builds writing, reading, and critical thinking, and combines comprehensive grammar review with an introduction to paragraph writing and composition. This step-by-step approach provides a clear path to student-centered learning. A wide range of writing levels and abilities are addressed, helping each student prepare for the next writing or university course.

The text opens with a discussion on the sentence and then breaks it down into its elemental components, before reconstructing them into effective sentences, paragraphs, and larger assignments. Then, starting in Chapter 9: Effective Business Writing, the discussion applies lessons learned from the previous foundational chapters into common business issues and applications. From paraphrasing and plagiarism to style to the research process, the expectations increase as several common business documents are presented, including text messages and e-mail, memorandums and letters, the business proposal, business report, resume, and the sales message.

This textbook has been used in classes at: Arizona Western College, Hostos Community College, Virginia State University, Truckee Meadows Community College, San Jose State University, Concordia University - Irvine, University New Brunswick - Fredericton, Cerritos College, University of Houston - Downtown, Flat World Knowledge University, A-C Central High School, University of The People, Truckee Meadows Community College, Danville Community High School

About the Contributors

Scott McLean is an Associate Professor of Communication, including Journalism and English, at Arizona Western College in a combined campus partnership with the University of Arizona and Northern Arizona University-Yuma. He also served as the 2007-2011 Shadle-EdgeCombe Endowed Faculty Chair.

Scott is the author of “The Basics of Speech Communication” and “The Basics of Interpersonal Communication,” both currently published by Allyn & Bacon. He is also the author of “Business Communication for Success,” “Writing for Success” and “Business English for Success” with Flat World Knowledge, and has published in peer-reviewed journals, classic car magazines, and newspapers.

From his experience working with students at the community college and undergraduate level, including English 95 (development), 100 (college prep), 101 (composition and argumentation), 102 (literature and analysis), and 350 (business communication), he has learned the importance of clear, concise learning resources with scaffolding, frequent opportunities for engagement and demonstration of skill mastery, and the importance of the first English course on overall academic success for many students. He has taught at AWC/San Luis on the US/Mexican Border, for Central Oregon Community College’s Branch Campus on the Warm Springs Indian Reservation, and for Universidad San Sebastian in Concepcion, Chile.

Scott studied at Pontificia Universidad Catolica de Chile, at Washington State University’s Edward R. Murrow School of Communication, and at Northern Arizona University-Flagstaff’s Department of English in the area of Professional Writing.

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Free English Lessons

Presentations in english – video.

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In this lesson, you can learn how to make presentations in English.

Do you have to make presentations in english in your job imagine you have to give an important presentation in english tomorrow. how would you feel about it, this business english lesson will help you learn useful phrases and techniques to introduce yourself and your topic, keep your ideas organised, deal with problems, and respond to questions from audience members., quiz: presentations in english.

Now, test your knowledge of what you learned in the lesson by trying this quiz.

There are 20 questions, following the same order as the lesson.

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1 . Question

For those who don’t ________ me, my name’s Elaine, and I work in the HR department.

Choose the missing word.

2 . Question

Write the words in the correct gaps. There is one word you don’t need to use.

Before we , let me myself : I’m Jenny and I’m the head of purchasing.

3 . Question

Put the words in order to create something you might say at the start of a presentation.

View Answers:

4 . Question

Put these sentences in order to create the introduction to a presentation.

  • Finally, I’ll suggest some solutions for how we might tackle them in the coming year.
  • Then I’ll explain what we believe are our greatest challenges.
  • I’ll begin by highlighting some of the issues that have faced the retail sector during the pandemic.

5 . Question

I’ll begin by lining out the policies, and then I’ll go on to highlight what they mean for you and your working habits.

The highlighted words are not used correctly; there should be one word (an -ing verb) instead. Write the correct word below.

6 . Question

Write the missing word to complete a common phrase used to introduce an interesting fact.

Did you that the average office worker in London spends more than two hours commuting to and from work?

7 . Question

Complete the gaps in Dale Carnegie’s famous quote about making presentations, using the verbs ‘say’ and ‘tell’ in the correct form.

“ the audience what you’re going to ; it, and then them what you’ve .”

8 . Question

Next, I’d like to talk about the new marketing drive to attract teens.

The highlighted words are an example of what?

  • signposting language
  • getting the audience’s attention
  • inviting questions
  • introducing yourself

9 . Question

Let’s move ________ and discuss the latest customer feedback report.

Choose the correct word.

10 . Question

At this , I’d to to the company’s performance on punctuality.

11 . Question

Put the words in order to create an example of signposting language.

12 . Question

Let’s examine this in more ________.

Choose the two words that are possible.

13 . Question

14 . question.

Write a two-word phrasal verb that’s used as signposting language at the end of a presentation. (You use the same phrasal verb to mean put paper around an item before giving it as a present).

To , let’s remind ourselves of why this should matter to everyone here.

15 . Question

So, you’ve heard what I have to say. What conclusions can you take ________ from this?

16 . Question

Which question is not an example of a filler phrase, which you might say if you need some thinking time?

  • Where was I?
  • So, what was I saying?
  • What’s the word in English again?
  • What’s your take on this?

The odd one out – in other words, the answer you’re looking for – is a question that asks for someone’s opinion.

17 . Question

Complete this signposting language with a seven-letter word that means ‘make something clear’. You might say this if you realise you need to explain something in a different way.

To , I wanted to say that …

18 . Question

Write the words in the correct gaps to create a sentence you might say to delay answering a question. There is one word you don’t need to use.

I’ve time for questions at the end of this session, so we’ll your idea later.

19 . Question

  • You’ve raised an important point there. What does everyone else think about this?

What technique is this an example of?

  • delaying the answer to a question
  • deflecting the answer to a question
  • dismissing a question

20 . Question

Thanks for your putting in , but I don’t see how that’s connected to what I’m saying.

The highlighted words are not used correctly; there should be a one-word noun instead. Write the correct word below.

1. How to Introduce Yourself and Your Topic

Presentations in English - woman speaking image

If some people in the audience don’t know who you are, you should introduce yourself and your position.

In a more formal setting, you could say something like this:

  • Good morning everyone. For those who don’t know me, my name’s Simon, and I work in the marketing department.
  • Hello everybody. Before we begin, let me introduce myself briefly: I’m Reese and I’m the head of HR.

If you work in a more informal company, you could say:

  • Hi guys; if you don’t know me, I’m Sylvia and I work in digital marketing.
  • Hello! I see some new faces, so I’ll introduce myself first: I’m Julia and I’m one of our customer service team.

Next, you need to introduce your topic.

If your presentation topic is simpler, you could just say one sentence, like this:

  • Today, I’m going to be talking about our new HR policies and how they affect you.
  • I’d like to talk to you today about quality control and why we’re all responsible for quality control, whichever department you work in.

If your topic is more complex, you might add more detail to break your idea into stages. For example:

  • Today, I’m going to be talking about our new HR policies and how they affect you. I’ll begin by outlining the policies, and then I’ll go on to highlight what they mean for you and your working habits. Finally, I’ll briefly discuss why we feel these new policies are necessary and beneficial for us all.

Here’s another example:

  • I’d like to talk to you today about quality control and why we’re all responsible for quality control, whichever department you work in. First of all, I’ll explain why ‘quality control’ has a broader meaning than you might expect. I’ll continue by giving examples of real quality control, and why this matters for all of us. To finish, I’ll be asking you to think of ways you can incorporate quality control into your working habits.

Here, you saw two examples. You can use these as templates to begin your presentation:

  • I’ll begin by… and then I’ll… Finally, I’ll…
  • First of all, I’ll… I’ll continue by… To finish, I’ll…

Okay, now you can practice! We’d like you to do two things.

First, practice introducing yourself informally, and explaining your topic in a simple way, with one sentence.

Then, practice introducing yourself formally, and explaining your topic in a more detailed way.

Pause the video and practice speaking. All the language you need is in this section.

Learn more about this topic with another free English video lesson from Oxford Online English: Greetings and Introductions .

Ready? Let’s move on!

2. How to Make a Strong Start

I’m sure that in your life, you’ve heard good speakers and bad speakers.

Good speakers grab your attention and don’t let go. You want to hear what they have to say. You feel interested and energised by listening to them.

Bad speakers are the opposite. Even if you try to make yourself listen, you find that your attention drifts away. Your eyelids feel heavy, and you have to struggle to stay awake.

So, here’s a question: what’s the difference between good speakers and bad speakers? And, how can you make sure you speak effectively when you make your presentation in English?

Here’s one way to think about it: bad speakers don’t think they have to earn your attention. Good speakers understand that no one has to listen to them, so they work hard to make you want to pay attention.

What does this mean for you, and your presentation?

Getting people’s attention starts from the beginning. You need to make it clear what people should expect from your presentation, and why they should care about what you have to say.

Sounds like a nice idea, but how do you do this?

Here are three techniques you can use.

One: establish a problem which many people in your audience have. Then, establish that you have a solution to their problem.

For example:

  • Have you ever felt unfairly treated at work, or felt that the work you do isn’t appreciated? We’ve been working to design new HR policies that will make sure all staff get fair recognition for their contribution to the company.

In this way, you take a boring-sounding topic like HR policies, and you make it more relevant to your audience. How? By connecting it with their experiences and feelings.

The second technique? Mention an interesting fact, or a surprising statistic to get people’s attention.

  • Did you know that the average office worker spends eight hours a day at work, but only does four hours of productive, useful work? I’m here to tell you about ‘quality control’, and how you can use this idea to make better use of your time.

Finally, you can engage people by telling a short story and connecting it to your topic. Stories are powerful, and they can add an emotional dimension to your topic if you do it well. For example:

  • I once met a young salesman—I won’t mention his name. He spent several weeks building a relationship with a potential client. He worked overtime, and he was working so hard that he was under severe stress, which started to affect his personal life. In the end, he didn’t close the deal—the clients signed with another firm. Today, I’m going to talk about confidence as a sales tool, and how you can avoid the traps that this young man fell into.

Use one of these three techniques in your introduction to connect with your audience and show them why they should be interested in what you have to say.

Here’s a question for you: which technique would you prefer to use, and why?

Okay, now you’ve introduced your topic and you have everyone’s attention. What next?

3. Using Signposting Language

Presentations in English - signpost image

There’s a famous quote about making presentations:

  • “Tell the audience what you’re going to say; say it, and then tell them what you’ve said.”

Have you heard this before? Do you know who said it?

This comes from Dale Carnegie , a very successful American salesman and writer. He lived a long time ago, but his advice is still relevant today.

So, here’s a question: what does the quote mean?

It means that your presentation shouldn’t just give information. You also need to show people how your information is organized.

To do this, you need signposting language.

Let me give you an example to explain.

Imagine you go to a website. The website is full of really useful, interesting information. But, the information is all on one page. There’s no organization, and you have to scroll up and down, up and down this huge page, trying to find what you need. Would you stay on that website?

Probably not. You’ll find a website which makes it easier for you to find the information you need.

What’s the point here?

The point is that having interesting or relevant information is not enough. How you structure and organize your information is equally important.

If you don’t structure your presentation clearly, people won’t pay attention, just like you won’t stay on a website if you can’t find the information you want.

So, how can you do this?

You use signposting language. This means using words and phrases to show the audience where your points begin and end, to show what’s coming next, and to remind them about things you talked about before.

  • Okay, that covers the new policies. Next, I’d like to move on and discuss what these policies mean for you.
  • Now that you’ve heard a bit about what not to do, let’s focus on positive advice to help you be more effective salespeople and close more of your leads.

When you say something like this, you aren’t giving people information about the topic of your presentation. Instead, you’re showing people where you are, and where you’re going next.

It’s a kind of signpost. You don’t need signposts to travel from one place to another, but they can make it easier.

What else can you use signposting language for?

You can use signposting language to move from one point to the next. For example:

  • Next, I’d like to talk about…
  • Let’s move on and discuss…
  • At this point, I’d like to turn to…

You can use signposting language to add detail to an idea:

  • Let me go into some more detail about…
  • Let’s examine … in more depth.
  • I’d like to elaborate on…

You can use signposting language to show that you’ve finished your main points, and you’ve reached your conclusion:

  • To wrap up, let’s remind ourselves of why this should matter to everyone here.
  • Let’s review the key points from this session.
  • So, you’ve heard what I have to say. What conclusions can you take away from this?

If you have an important presentation in English, practice using signposting language.

Use signposting language to move between points, to show when you’re giving a summary or going into more detail, and to signal that you’ve reached your conclusion.

Okay, but things don’t always go so smoothly in real life. We know that! Let’s look at some advice and language for dealing with problems during your presentation.

4. Dealing With Problems

Imagine you’re making your presentation in English. What could go wrong? What problems could you have?

There are many common problems:

You might forget where you were, or forget an important word. You might realise that you said something wrong, or you didn’t explain something clearly. You might forget to mention something important. Or, someone might ask you an awkward question, which you have no idea how to answer.

Of course, there are other possibilities!

Let’s think about these problems. What can you do, and more importantly, what can you say in these situations?

First of all, it’s a good idea to make a cue card with key points, as well as any important vocabulary you need. If you lose your place, or you forget a word, it could help.

However, you can’t prepare for everything. So, it’s useful to learn some phrases to deal with problems smoothly.

If you lose your place, and can’t remember what to say next, you can use a filler phrase like:

If you still can’t remember, look at your cue card with your main points.

Of course, forgetting something isn’t ideal. But, if you do, it’s better to keep talking, rather than just standing there in silence.

What if you make a mistake, or you realise that you didn’t explain something well?

You could say:

  • Let me rephrase that.
  • Actually, what I meant to say is…
  • To clarify, I wanted to say that…

In this way, you can correct yourself without admitting that you made a mistake!

What if you realise that you forgot to mention something important?

Use a phrase like this:

  • Let me just add one more thing:…
  • I’d like to add something to a point we discussed earlier.
  • Let me return to an earlier point briefly.

Again, this allows you to correct your mistake in a confident way, so you look like you’re in control.

Finally, what do you do if someone asks you a difficult question, which you can’t answer?

You have a few options. First, you can delay giving an answer. For example:

  • I’ve allocated time for questions at the end of this session, so we’ll address your idea later.
  • I’m not in a position to answer that right now, but I’ll get back to you later this week.

This gives you time to think of an answer and do some research if you have to!

Next, you can deflect the question, by asking a question back, or maybe by asking other audience members what they think. For example:

  • That’s an interesting question. Before I answer, I’d like to know: what’s your take on this?

Finally, if the question is irrelevant, you can dismiss the question and move on. For example:

  • Thanks for your input, but I don’t see how that’s connected to what I’m saying.
  • I don’t mean to be blunt, but I don’t think that’s relevant to today’s discussion.

Notice how you can use phrases like thanks for your input, but… or I don’t mean to be blunt, but… to make your language more indirect and polite.

So, for dealing with difficult questions, just remember the three d’s: delay, deflect, dismiss!

Thanks for watching!

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Presenting for Success

These English for presentations lessons are also available in our English for Presentations eCourse App: Download from the Apple App Store (iOS).

Presenting in English eBook

  • Introducing your presentation
  • Signposting your presentation
  • Describing visuals and charts
  • Talking about trends and rates of change
  • Interpreting trends – making predictions
  • Using your voice
  • Pausing and stress
  • Summarizing and finishing off
  • Handling the Q and A
  • Presenting a SWOT Analysis

english for business presentation pdf

eBook buyers and Members: click a link below to view and download files (right-click to save).

8 thoughts on “Presenting for Success”

This ebook on “Presentations” is a brilliant idea and very well implemented. The structure and content of the book are very practical and pedagocially well planned, the podcasts are truly inspiring – an excellent tool for learners of English for business communication.

Pingback: Business English Pod :: The Business English Podcast for Professionals » BEP 101e - Presenting for Success: Making your Introduction

Very useful and helpful tips for foreigner

Only just had a peep. I have already been using parts of BEP and it has gone down well with my clients. I think they will learn and enjoy this. My clients love the interactive unit quiz. BEP gives me a good framework for lots. Keep it up

The Website is an extremely useful tool to use both as a foundation for a Business communication course design and and for planning separate lessons. Besides, it’s simply great pleasure to work with it. Thank you! Regina Kuzmenkova ESL Instructor, California State University East Bay, American Language Program

This lesson is very useful!!! Thank you!

Hello, I just thought I’d mention that I did finish this book. EXCELLENT!!! However, I definately prefer the previous design in HTML. The Gap fill part of the lesson (in HTML) is far better. Would it be possible to give the users a choice? Thanks!!!

I’d like to congrats with people have create this BusinessEnglish website because help me a lot with my job and also more!

Thank you! Giovanni

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25 English Presentation Phrases

Does giving a presentation make you feel a little nervous?

Well, you’re not alone.

According to Forbes , giving a presentation makes 80% of us feel nervous !

The good news is that feeling nervous might be a good thing. This feeling pushes us to prepare ourselves better, and as long as you’re well prepared, you’ll do just fine.

So then, let’s take a look at how we can prepare ourselves to give amazing presentations in English. Today, we’re going to focus on the business English phrases you can count on (depend on) to make your presentation go more smoothly from start to finish.

But first, here are some tips to use when preparing for your presentation.

Download: This blog post is available as a convenient and portable PDF that you can take anywhere. Click here to get a copy. (Download)

Greeting Your Audience

You’re now standing in front of your audience. Before you begin your presentation, start by greeting your audience, welcoming them to the event and introducing yourself.

1. Good morning/afternoon/evening, everyone.

2. welcome to [name of event]..

Sample sentence: Welcome to our 3rd Annual Sales Leadership Conference.

3. First, let me introduce myself. I am [name] from [company].

Beginning your presentation.

After you have given an introduction, you are ready to begin speaking about your topic. Use these phrases to get started.

4. Let me start by giving you some background information.

Use this phrase to give your audience a brief overview of the topic you’ll be discussing. This is a good way to give them an idea of what’s going on and to bring them up to date.

5. As you’re aware, …

If you’re bringing up a topic that your audience already knows about or is aware of, then you can use this phrase to introduce this known topic.

Sample sentence: As you’re aware , the CEO of DHL Express has often said that globalization is here to stay.

Transitioning to the Next Topic

Before you move on to your next point, be sure to make it clear to your audience that you’re now starting a new topic. Let them know exactly what that new topic will be. The two phrases below are very similar in meaning, and they can both be used for transitions.

6. Let’s move on to…

Sample sentence: Let’s move on to our second sales strategy.

7. Turning our attention now to…

Sample sentence: Turning our attention now to the results of our 2016 customer survey.

Providing More Details

Use these phrases to tell your audience that you’ll be giving them a more detailed explanation of the topic. Both the words ‘expand’ and ‘elaborate’ mean to explain more fully.

8. I’d like to expand on…

Sample sentence: Now I’d like to expand on my point about increasing our market share.

9. Let me elaborate further.

Linking to another topic.

When making reference to a point you made earlier, or to remind your audience about something you said before, use these phrases to that link.

10. As I said at the beginning, …

This phrase lets you remind your audience about a point you made earlier. It can also be used to emphasize a point or theme.

Sample sentence: As I said in the beginning , we’ll see an increase in profit if we follow these five steps.

11. This relates to what I was saying earlier…

This phrase will help you make connections between ideas in your presentation. It shows that two different ideas are connected.

Sample sentence: This relates to what I was saying earlier about increasing production to meet the year-end demand.

12. This ties in with…

Sample sentence: This ties in with the way we’ve been doing business for the past 20 years.

Emphasizing a Point

Use these phrases to draw attention to an important point that you want your audience to note.

13. The significance of this is…

The word “significance'” is similar in meaning to “importance.”

Sample sentence: The significance of this is , if we complete this project on schedule, we’ll have more people available to work on the next project.

14. This is important because…

Sample sentence: This is important because any marketing effort we put in now will help to boost demand for our products in the long run.

15. We have to remember that …

Sample sentence: We have to remember that people are our most important resource.

Making Reference to Information

Very often, you may need to support your discussion points by drawing attention and making reference to information and data from studies, reports and other sources.

16. Based on our findings, …

Sample sentence: Based on our findings, 74% of our market is made up of teenagers who find our clothing line stylish and upbeat.

17. According to our study, …

Sample sentence: According to our study, 63% of working people in this city go directly to the gym after work.

18. Our data shows …

Sample sentence: Our data shows that more than 23% of men in this town who used to drive to work now prefer to save money and the environment by cycling instead.

Explaining Visuals

To present a clearer picture of your point, you may show your data, information or examples in the form of visuals such as charts, tables and graphs.

19. I’d like to illustrate this point by showing you…

The word “illustrate” means “show,” usually with examples, data or visuals.

Sample sentence: I’d like to illustrate this point by showing you a chart of the number of people in each age group who prefer to shop online.

20. This chart shows a breakdown of …

A “breakdown” refers to the detailed parts or figures that make up the total picture. A breakdown is often used in a presentation to show all the smaller parts behind something bigger.

Sample sentence: This chart shows a breakdown of the ingredients we use in our gluten-free products.

Restating Your Point

Sometimes in order to emphasize your point, you have to state it in a way that’s easier for your audience to understand and remember. This often involves rephrasing, simplifying or clarifying your point.

21. In other words, …

Use this phrase to rephrase or reword your point in another way.

Sample sentence: In other words , we need to change our current design to make it more attractive to older children.

22. To put it simply, …

Use this phrase to simplify points that are complex or difficult to understand.

Sample sentence: To put it simply , we’ll need you to work harder at making this launch a success.

23. What I mean to say is …

Use this phrase to explain your point in a way that’s easier for your audience to understand.

Sample sentence: What I mean to say is that we need to change the way we market our products.

Concluding Your Presentation

This is the very end of the presentation. You have said everything you need to say, and now you need to finish it nicely. You may also have some time for questions. If there is time for questions, invite your audience to ask any questions they have.

24. In conclusion, let me sum up my main points.

As part of your closing statement, “sum up” (summarize, state briefly) your speech by mentioning the main points of your speech.

25. Thank you for your attention. Now I am happy to answer any questions you might have.

End your presentation by thanking your audience and offering to answer their questions.

The Top 3 Tips for Preparing Your Business Presentation in English

1. have a plan.

Always have a plan. Spend some time thinking about not only what you’re going to say but how you’re going to say it.

If English isn’t your native language, it’s very important that you think about what language you’re going to be using. Think about all the vocabulary, phrases and grammar that will make your message clear and easy to understand.

What are the big ideas you want to explain for your presentation? Which words will express these ideas best? I recommend:

  • Have a clear goal in mind to help you stay on track and be logical. Whenever you feel lost during the presentation, just remember this clear, main goal. An example of a goal could be to convince potential clients to work with you. Whenever you don’t know what to say next, remember to focus on the advantages you want to present and on examples of what you did in the past to deserve their trust. Encourage them to ask you questions related to this goal.
  • Research content. If you know your facts, you already have the core of your presentation prepared. Write these facts down on topic cards, give out handouts (papers) with important information or include them on your PowerPoint slides.
  • Prepare the delivery. Rehearse giving the presentation several times. Some people like recording themselves, others prefer practicing in front of a mirror or having friends listen to them while presenting. Choose the method that works best for you.
  • Decide whether you are going to read or speak freely. Reading can sound unnatural, but you can use certain tricks to avoid this. You can underline important sentences which you can memorize, so that from time to time you can stop reading, say your memorized lines and look at the audience. In this way, reading can be made more natural. Make sure you slow down so that the audience can follow you.

Speaking freely is much better if you can remember everything you want to say, because you will seem more knowledgeable, prepared and confident. However, this can be more stressful.

2. Use Visuals

Using some visuals can make your presentation more entertaining, easier to understand and can get your points across more convincingly. My advice:

  • Decide whether you need a PowerPoint presentation or not. Do you have graphs, results or other things like this to show? Then yes, you need one. Are you just telling a story? Then you probably do not.
  • Do not fill your slides with too much information. Use a maximum of seven short lines of text—even seven can be too many. Highlight key words so the audience can see the main ideas right away. Use bullet points rather than full sentences.
  • If you are presenting graphs or charts , give the audience time to read them.  Do not show a huge table of data if they audience will not have time to read and understand it. Make sure you try reading each slide while timing yourself to see how long it takes, so you do not jump to the next slide too early during your presentation.

3. Structure Your Presentation Well

It is a common mistake to give an unclear and unorganized presentation. This happens when the presenter just starts speaking without a clear goal in mind. They might suddenly realize their allotted speaking time has ended, or that the audience is bored because they are not following what is being said. Here’s what you should do instead:

  • Decide on three main points (or less) that you want to make. Audiences can’t usually focus on more than three points.
  • Tell them from the beginning what points you will be making. Audiences like to know what to expect. Tell them the main goals of your presentation directly in the introduction.
  • Presenting main points: firstly, secondly, last but not least
  • Making additions: moreover, furthermore, in addition, besides, what’s more
  • Making purposes clear: in order to, so as to
  • Presenting reasons and causes: on account of, due to, since, seeing that
  • Presenting consequences: consequently, as a result, therefore
  • Expressing contrast: in spite of, despite, although, even though, however, nevertheless, in contrast, on the contrary

So with this, you’ve mastered the 25 most commonly used phrases used in presentations and my three favorite tips.

Once you learn them, I think you’ll find them very useful to you in any presentation.

Become familiar with them and I promise you’ll feel much less nervous in your next presentation.

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english for business presentation pdf

  • Teaching resources
  • Teaching adults

English for business

Here you can find a wide range of full lesson plans to use in your business English classroom. All of our lessons are designed around functional skills for business learners and can be used to complement your course curriculum, giving students an opportunity to develop their English language and skills in motivating and enjoyable ways. Written by business English language teaching experts from around the world, our lesson plans are easy to use and aim to give your students the skills and confidence they need to enjoy learning English.

Getting down to business

Meetings 1: Getting down to business

The beginning of a meeting presents a major dilemma: is it better to get straight down to business, or is it important to allow or even encourage small talk? The texts in this lesson present arguments from opposing viewpoints, which may help students to question their own assumptions. The lesson goes on to introduce useful language for both small talk and getting down to business, with practice in the form of role-plays.

english for business presentation pdf

Negotiations 1: Building relationships

When we think of negotiations, we tend to focus on the hard negotiating skills connected with bargaining. In fact, many professional negotiators will confirm that the most important skill is effective relationship building.

english for business presentation pdf

Socialising 1: Breaking the ice

For many people, the idea of walking into a room full of strangers and trying to socialise with them can be terrifying, especially if you have to use a foreign language. The barriers to ‘breaking the ice’ in a situation like this are just as much psychological as linguistic, which is why this lesson aims to get students thinking about the situation (through a quiz-based discussion and jigsaw reading) as much as speaking and practicing the skill of starting conversations with strangers.

english for business presentation pdf

Meetings 2: Getting involved in meetings

Many learners of English worry about their mistakes and allow their insecurities to prevent them from participating in meetings fully. This lesson provides reassurance that such insecurities are very common and normal. It also presents some strategies for increasing their confidence and ability to participate actively in meetings in English. The lesson also warns students that they themselves are responsible for overcoming this barrier to communication. There is also some guidance for learners with the opposite problem: overconfidence and dominance. It is suitable for a wide range of professional contexts, not just businesspeople.

english for business presentation pdf

Socialising 2: Keeping conversations going

After struggling to break the ice, the next obstacle is to keep the conversation going beyond the initial conversation. For this reason, this lesson aims to provide students with a bank of around 15 questions that they would feel comfortable asking in a conversation with a new acquaintance. They will also learn more general techniques involving different types of questions and the skill of turn-taking. Finally, they will practise all the skills from the lesson in a role-play game.

english for business presentation pdf

Meetings 3: Managing a meeting

This lesson focuses on two important aspects of managing a meeting: setting up the meeting with a series of emails, and keep the meeting under control. Two other important parts of managing a meeting, introducing the meeting and closing the meeting, are covered in lessons 1 and 5.

english for business presentation pdf

Negotiations 2: Positions and interests

The key to successful negotiation is preparation and research. This means finding out exactly what you want from the negotiation, and why you want it. This lesson includes a discussion, vocabulary input, a reading activity, useful language for negotiation, team problem solving and a role play in pairs.

english for business presentation pdf

Meetings 4: Brainstorming and evaluating

Since its development in the 1950s, brainstorming has become one of the most common techniques used in meetings to generate ideas. However, despite its clear benefits, the technique has its faults and many improvements have been suggested and analysed. This lesson aims to provide practice of brainstorming at the same time as exploring possible improvements. The second half of the lesson focuses on the necessary follow-up to brainstorming: evaluating ideas. This means the lesson covers two of the key language functions of meetings: making suggestions and agreeing/disagreeing.

english for business presentation pdf

Negotiations 3: Questioning and clarifying

In a negotiation, it’s very important to know when to speak, when to ask and when to shut up and listen. In this lesson students rank and discuss the stages of negotiation, do a reading activity and look at negotiations vocabulary, examine question types, then finish with a role play to practise clarifying, summarising and responding.

Research and insight

Browse fascinating case studies, research papers, publications and books by researchers and ELT experts from around the world.

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PPT RENCANA PEMBELAJARAN SEMESTER KE-11 JURNAL KHUSUS

Innovative language teaching and learning at university: treasuring languages

Alessia Plutino

This paper reports on the rationale for the implementation of a pilot project using a scenario-based Virtual Reality (VR) resource, originally developed by Health Sciences at Coventry University and now being repurposed for Italian language learning as a collaborative project with Modern Languages and Linguistics at the University of Southampton. The original aim of the resource was to prepare health care students for home visits by allowing them to experience a semi-linear conversation with a virtual Non-player Character (NPC). The authors will discuss how they are planning to repurpose the resource for Italian language learning and teaching and will analyse the potential pedagogical uses within the modern language curriculum, including emotional language, employability skills, and the year abroad.

attika gami

Phenolic moieties, which include Ferulic acid and p-coumaric acid, are linked to polysaccharides in the plant cell wall by ester or ether bond forming structural cross-linking bridges. The wall bound ferulic acid can be released by cleaving the ester bond using enzyme called Feruloyl esterase, also known as Ferulic acid esterase, thus releasing the ferulic acid into the medium. Ferulic acid production was observed with rice bran as substrate followed by wheat bran, rice husk and sugarcane bagasse among the tested agricultural residues. In current study, an ability to produce FA was checked for Trichophyton ajelloi by inoculating the microbe in media containing agricultural residues. Supplementation of agricultural residue as carbon source and soya bean meal as nitrogen source favoured ferulic acid esterase production, enzyme responsible for release of Ferulic acid. Moreover, optimum Ferulic acid esterase production was observed at pH 6 and temperature 30°C.

Hashfi Kartika

Penerapan pengendalian persediaan ini bertujuan untuk mengetahui pengaturan persediaan yang optimal pada persediaan bahan baku berupa kulit yaitu Kulit Patern, Kulit Nappa, Kulit Mill, dan Kulit Split di perusahaan CV. Carita Niaga. Penerapan ini perlu dilakukan karena kondisi persediaan bahan baku di perusahaan yang terlalu banyak. Economic Order Quantity (EOQ). Penghitungan dilakukan dengan menghitung EOQ, reorder point, safety stock, persediaan maksimum, frekuensi order, dan interval pemesanan. Setelah mendapatkan hasilnya kemudian menghitung biaya pembelian, pemesanan, dan penyimpanan. Setelah mendapatkan hasil biaya dari data aktual dan pengendalian persediaan, selanjutnya dilakukan analisis perbandingan hasil biaya antar 2 penghitungan tersebut. Hasil yang didapat menunjukkan bahwa pengendalian persediaan dapat melakukan efisiensi terhadap seluruh kulit bahan baku. Persediaan kulit bahan baku yang mendapatkan hasil efisien yaitu Kulit Patern dengan penghematan sebesar 7,24%, K...

Bojan Radišić

U radu se (uz uvjet ceteris paribus) uspoređuju kvantitativni efekti najcescih "klasicnih" modela otplate zajma: model otplate zajma nominalno jednakim anuitetima i model otplate zajma promjenjivim anuitetima s jednakim otplatnim kvotama. Koristeci metode i tehnike diferencijalnoga racuna dokazuje se da, sa stajalista dužnika, model otplate zajma promjenjivim anuitetima s jednakim otplatnim kvotama opcenito nije losiji od modela otplate zajma nominalno jednakim anuitetima.

Frontiers in Psychology

Adele Diamond

That conditional, if-then reasoning does not emerge until 4–5 years has long been accepted. Here we show that children barely 3 years old can do conditional reasoning. All that was needed was a superficial change to the stimuli: When color was a property of the shapes (line drawings of a star and truck) rather than of the background (as in all past conditional discrimination [CD] testing), 3-year-olds could succeed. Three-year-olds do not seem to use color to inform them which shape is correct unless color is a property of the shapes themselves. While CD requires integrating color and shape information, the dimensional change card sort (DCCS) task requires keeping those dimension cognitively separate – inhibiting attention to one (e.g., shape) when sorting by the other (e.g., color). For DCCS, a superficial change to the stimuli that is the inverse of what helps on CD enables 3-year-olds to succeed when normally they do not until ∼4⁤12 years. As we and others have previously shown, ...

Aleš Jaklič

This paper demonstrates how important is software engineering in development of experimental software in computer vision. An example of object oriented analysis and design of an image segmentation package is presented to show how programming languages and design ...

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  1. (PDF) English for Business Presentation Full

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    ⚫ My suggestion is to apologise (after or in advance) for your presentation ⚫ If I were you, I'd state when you expect questions ⚫ If it were me, I'd clearly mark transitions, e.g. between the introduction and the main body of the presentation Ending ⚫ One idea is to summarise what you have said during the presentation

  3. PDF English for Presentations

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  22. (PDF) English for Presentations Marion Grussendorf EXPRESS SERIES

    There are also several useful tips that will help you to present in English more effectively. English for Presentations consists of six units, and covers all the stages of presentations and several related topics. Every unit begins with a Starter, which consists of short exercises, questionnaires, or quizzes.

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