how to fix a javascript error occurred in the main process windows 7

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How to Fix a Javascript Error in Windows 10

Last Updated: April 10, 2024 Fact Checked

This article was written by Luigi Oppido and by wikiHow staff writer, Nicole Levine, MFA . Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 86,897 times.

If you're seeing an error that says "a JavaScript error occurred in the main process" or "a fatal JavaScript error occurred" when trying to open or install Discord, there are several potential fixes. While these fixes are designed to resolve this error on Discord, they should work to resolve similar errors in other apps, including Microsoft Teams. We'll show you how to troubleshoot JavaScript errors for Discord, Microsoft Teams, and other Windows 10 apps.

Unblocking the Installer in Your Antivirus Suite

• If you're using Windows Security, which comes for free with Windows, type security into the search bar and then click Windows Security . [1] X Trustworthy Source Microsoft Support Technical support and product information from Microsoft. Go to source
• The remaining steps will cover unblocking an installer with Windows Security, but your antivirus suite may have different menu options.

Deleting AppData and Reinstalling

• To be sure it's closed, press Control + Alt + Delete and click Task Manager . If you see a that the app is running, click to select it, and then click End Task . [3] X Research source
• Even if you've only tried installing the app and were not successful, you should still use this method before you try to install again.

• Click the folder once to select it. Don't open the folder—just select it for now.
• Hold down the Shift key as you press Delete .
• Click Yes .

• If you don't see this folder, just skip this step.

• Open the Windows menu and click the Settings gear.
• Go to Apps > Apps & features .
• Select the app and click Uninstall . If you don't see the app here, just move to the next step.
• Click Uninstall to confirm.

Repairing Microsoft Visual C ++ (Microsoft Teams)

• While this method is known to work for Teams, it may also resolve the same issue in other apps.

• If prompted, enter your administrator password to confirm.

Running the App as an Administrator

• To be sure it's closed, press Control + Alt + Delete and click Task Manager . If you see a process for the app running, click to select it, and then click End Task .

• If you're trying to fix a different app, you'll usually see that app right here in the folder you've opened. If not, look around for a file with the app's name—it may end with ".exe."

Expert Q&A

You Might Also Like

Expert Interview

Thanks for reading our article! If you’d like to learn more about fixing javascript errors, check out our in-depth interview with Luigi Oppido .

• ↑ https://support.microsoft.com/en-us/windows/stay-protected-with-windows-security-2ae0363d-0ada-c064-8b56-6a39afb6a963
• ↑ https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26
• ↑ https://support.discord.com/hc/en-us/articles/209099387--Windows-Installer-Errors
• ↑ https://support.discord.com/hc/en-us/articles/115004307527--Windows-Corrupt-Installation
• ↑ https://support.microsoft.com/en-us/windows/repair-apps-and-programs-in-windows-10-e90eefe4-d0a2-7c1b-dd59-949a9030f317

About This Article

1. Unblock the installer in your antivirus software. 2. Try deleting the app's folders in AppData and LocalAppData and then reinstalling. 3. Repair the latest version of Microsoft Visual C++ in Apps & Features. 4. Run the app as an administrator. Did this summary help you? Yes No

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How to Fix “A Javascript Error Occurred in the Main Process” in Windows 10

• Published on January 10, 2022
• Updated on July 24, 2022
• In Tips , Windows
• Read Time 7 mins

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Each new Windows 10 update brings new issues with it. From the blue screen of death to DNS issues, we have faced so many errors. Many Windows 10 users have recently reported another uncaught exception javascript error while working with apps like Discord and Skype. You will see an error message saying a javascript error occurred in the main processes when you open these apps. It is the most frustrating issue among all other javascript errors.

Table of Contents

Reasons for JavaScript Error

The exact cause is still a topic of research, but wrong app settings or damaged app files could be the reason. Some users have reported that they fixed the issue just by reinstalling the Discord app. So the issue could be with the wrong app installation also.

If your Windows audio-video experience service is disabled, then you can see this javascript error message, because this service is connected to that app’s core functionality of video and audio.

How to Fix A Javascript Error Occurred in the Main Process

Whatever the reason is, this article will help you to fix this javascript error message on Windows 10.

Solution 1: End All App Processes

Try killing all app services using the task manager. When you open any app, it will start many background services related to that app. Due to these background services, you can face issues like this. So you have to identify the service which is causing the issue and kill it. In windows 10, you can force stop any app or service using the task manager utility.

Step 1: Open Run command box with Win + R and then type “ taskmgr ” command > press enter. This command will open the task manager.

Step 2: Find all services related to Discord and click on End Process .

Step 3: Now restart your Windows and then restart your Discord app again. This will restart all the Discord services and most probably fix the issue.

Solution 2: Delete Discord App Data

If the issue is related to the App data or damaged files, then deleting app data can fix this JavaScript issue. When you delete these files, it will reset all App settings. Many Discord users have reported that deleting the APPDATA and localappdata folder helped them to resolve the issue.

Here are the steps to delete the APPDATA folder .

Step 1: Open file explorer with Win + E key on your keyboard and then go to your OS installation drive. In my case, it is a C drive.

Step 2: Then go to Users and then open your user folder (your computer name). In my case, it is “ Rahul .”

Step 3: Now, open the AppData folder. If you can’t see it, then you have to enable the “ hidden items ” option in the folder settings.

To enable it, click on the View tab in file explorer > enable checkbox “ hidden items “. Now you can see all hidden files and folders.

Step 4: Open the AppData folder and then open the Roaming folder. Here you can see the discord folder.

You can directly go to the Roaming folder directory with this path.

C:\Users\Rahul\AppData\Roaming

Step 5: Right-click on the discord folder and delete it.

If it says “ some files couldn’t have been deleted ,” then it is because your app is running in the background. You have to force close it using the task manager. Open task manager from taskbar > find discord app > Right-click on it and choose End task.

Now delete the discord folder.

Now let’s delete the localappdata folder.

Step 1: Open the Run command box with Win + R key.

Step 2: Type “% localappdata %” > press enter.

Step 3: Find the discord folder here and delete it.

Now open the Discord app again and see if it is working fine or not. If you are still facing the same javascript error, then try other solutions.

Solution 3: Change the Startup Type of Windows Audio Video Experience Service

As we mentioned above, the Windows Audio Video Experience service is directly connected with the core functions of any app like Discord, Spotify , and Skype. If this service is disabled or set to manual mode, you can face issues like this. Changing the startup type from manual to automatic can resolve the error. So let’s get started.

Step 1: Open Run with the Win +R key on the keyboard.

Step 2: Type the “ services.msc ” command and then press enter. This command will open the services window.

Step 3: Here, find the “ Quality Windows Audio Video Experience ” service.

Step 4: Then right-click on it and select Properties from the list of options.

Step 5: If the service is already running, then stop it with the Stop button .

Step 6: Wait for some time and then click on the Start button again to start the service.

Step 7: Find the Startup type option and select “ Automatic ” from the list. Then click on Apply and OK to save the changes. 

Many users have commented that they received the following error message after changing the startup type to automatic:

“Windows could not start the service on Local Computer. Error 1079…”

To fix the issue, follow these steps:

Follow the same steps as mentioned above to open Windows services.

Then click on Log On tab > click on Browse.

Enter your computer name in the “ Enter the object name to select ” box > click on Check Names and wait for some time. It will find and list your name here.

Click OK, and you are good to go.

Now try to open your app again. It should start without any problem.

Solution 4: Run App without Admin Permission

This kind of Javascript error is very common when you tried to run the application with administrator permission. Most of the time, JavaScript applications are opened using the Java applet file with admin privileges. To fix this kind of error, you should first close all the Javascript applications that were open with administrator privileges and then restart your computer to allow Javascript to start normally again. If you are using the Discord app with Administrator access, then you can face this issue. Many Spotify and Discord users have noticed that it works completely fine whenever they open an app without administrator rights.

Also, it is not a good practice to run any app with administrator rights. Follow these steps to remove admin rights.

Step 1: Right-click on the Discord app on your Desktop and choose properties .

Step 2: Now click on the Compatibility tab > uncheck the “ Run this program as an administrator ” box and click on Apply.

Step 3: Now, open the Discord app.

Solution 5: Reinstall Discord

Reinstalling the app can fix all major issues related to the app. If you face this issue with your Discord app or any other app, try to reinstall it. The majority of people have fixed the issue just by reinstalling the app. So you can try it too. Note that it will remove all app data and reset all app settings. Follow these steps to reinstall the Discord app.

Step 1: Open the start menu with the Windows button on your keyboard and then search for the control panel .

Step 2: Click on uninstall a program.

Step 3: Now, find the Discord app and right-click on it > choose Uninstall.

Uninstall a program using Windows Settings

If you are using the Windows setting app then here are the steps:

Step 1: Open Windows settings with Win + I key .

Step 2: Now click on Apps.

Step 3: Find the Discord app from the list of installed softwares and click on it.

Step 4: Click on Uninstall.

Once Discord is removed from your system, restart your PC or laptop.

Then download the latest version of the Discord app and install it.

Login to your account and check if the issue is resolved or not. The Javascript error should be fixed now.

Related Posts:

• Fix 0x80070643 Error Code in Windows 10
• Fix 0xC1900101 Error Code
• Fix Error Code 0xc0000142

We hope that A JavaScript error that occurred in the main process error is fixed now on your Windows 10 computer. We have shared all working solutions, which are working fine and safe.

Share your views in the command box, and feel free to ask any questions related to this topic.

Rahul Patel

Rahul is a blogger and a tech geek. By reviewing the latest technology and finding the solution of pesky errors, he feels immense pleasure. Driven by his innate interest in blogging, he adapted blogging as a full-time profession 4 years ago.

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How do I fix teams when a "JavaScript error ocurred in the main process" appears?

I have been working with Teams with no problem. Today I am trying to open it and I get "JavaScript error occurred in the main process" I have been trying everything I know (Task manager, restoring the computer, etc) and nothing happens.

JavaScript API An Office service that supports add-ins to interact with objects in Office client applications. 905 questions Sign in to follow

Try downloading and installing the updated Teams version 1.5.00.31168.

Hi @Hand Therapy

Please try the following:

1) Open Control Panel > Uninstall a program 2) Locate latest Microsoft Visual C++ (64bit) and click on Change (If you're using 64 bit version of Teams, maybe you need x86) 3) Click on Repair 4) Enter your Admin credentials to perform repair 5) Once repaired Launch Teams app to make sure it works

Cited from https://techcommunity.microsoft.com/t5/microsoft-teams/windows-a-javascript-error-occurred-in-the-main-process/m-p/1417805 (by d112296a)

If this is helpful please accept answer.

What's your operating system? The issue has been encountered beginning with the latest version 1.5.00.28567 on Windows 7. It is mentioned here: https://feedbackportal.microsoft.com/feedback/idea/89be9dfc-e95a-ed11-a81b-000d3a7e4185 If you are not running Windows 7, in addition to the link provided by @Dillon Silzer , you can try some more suggestions here: https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-teams-javascript-error-occured-in-the/e00e77b3-43ac-4e17-a433-5bb6f115a7cc

What is your operating system?

Teams client now support these systems:

• 32-bit and 64-bit versions of Windows (8.1 or later, excluding Windows 10 LTSC)
• ARM64 for Windows 10 on ARM
• Windows Server (2012 R2 or later)
• Linux (in .deb and .rpm formats)

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

@Hand Therapy

It has been a while, how is everything going? If you have any update about this issue, please feel free to post back.

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In this article you will find out:

• how to deal with this issue
• how to protect your data

Are you ready? Let's read!

About this issue

When using online chat applications (Skype or Discord), you may encounter some errors. Today we'll talk about a JavaScript error, which can occur for the following reasons:

• damage to the program itself
• incorrect application settings for online chat
• disabling the Windows Audio Video Experience Quality Service
• not enough rights to use such applications./li>

Let's fix it

1. make sure your data is safe.

If a JavaScript error occurred in the main process of Windows 10/11, your data is at risk. In this case, to open the disk or recover its files, you should use the DiskInternals Partition Recovery application for data recovery. You have nothing to worry about because all of your data will be recovered using the built-in recovery wizard.

You can also select the reading mode and open any inaccessible and unreadable file, just like in Explorer!

DiskInternals Partition Recovery supports absolutely all types of files (mail, inserts, pictures, audio, etc.) and recovers up to 1 PB of data. The preview function will visually show you the quality of the files being recovered, and it is also free for every client.

Partition Recovery is equipped with three helpers that accompany you until the data is exported: Partition Recovery Wizard, NTFS Recovery Wizard and FAT Recovery Wizard. This allows the program to be used not only by IT professionals, but also by ordinary people. But, if you do not understand something about the problem and you have questions, you can easily contact the DiskInternals support service and get highly qualified advice from the company’s technology experts as soon as possible.

Download the free version of Partition Recovery right now and don't worry about the safety of your files anymore!

2. Work with the app

Many problems are most often associated with the program or setting. To resolve, you should either lose its settings or reinstall the application. It's not hard to do, so let's get started:

Press the Windows key and enter in the search bar the name of the program, for example Skype. Click the correct result, right-click and select the Remove option.

Follow the recommendations of the Uninstall Wizard and restart your computer after that. Now go to the company website and download the latest version of the Skype app again.

Now the problem “discord JavaScript error occurred in the main process” will not bother you.

3. Remove cache from% AppData

Remove all folders of your program from the % AppData folder manually. As a result, you permanently remove the problematic application from your PC.

To do this, select the Windows key + E, this computer and navigate to the following path:

C:Users/YOUR USERNAME/Application data/ROAMING/program. Next, right-click the program folder and select the Delete option.

Note: if you are unable to delete the folder, go to the task manager and close it first.

4. Adjust system preferences

You must enable the Windows Audio Video Experience Quality Service if the previous methods did not work for you.

To do this, press Windows + R and type services.msc.

In the new window, select the Windows Audio Video Experience Sound Quality service and right-click it. Select Properties and select Automatic from the Startup Type drop-down menu. Next, restart your computer and check if the “JavaScript error in the main process” problem still exists.

How to Fix the ‘A JavaScript Error Occurred in the Main Process’ Error in Discord {SOLVED}

Running into “A JavaScript error occurred in the Main Process” error? Don’t worry, we can help.

Numerous avid gamers who prefer to use online chatting applications like Discord or Skype in order to communicate with their friends have recently complained about the JavaScript error. A JavaScript error is one of the most common yet annoying errors that occur in the main processes while starting up Discord on your system.

We understand how irritating it can be, particularly when you play games and open Discord to connect with your friends. However, nothing to worry about, as this error is solvable too. There are several solutions available over the web that can help you get rid of this problem. To be extra specific, we have created this guide, here we will explain every possible thing that you need to know about the same.

What Causes “A JavaScript Error Occurred in the Main Process” Error?

Before putting the solutions in front of you, here are some common reasons that are responsible for this JavaScript error.

• Maybe Discord and its related settings have gone corrupt.
• Its associated service, Quality Windows Audio Video Experience is not running accurately.
• Running the program under administrator’s rights.
• Your PC drivers may have gone outdated.

Now, after knowing what causes this error, let’s check out the best approaches to fix this inconvenience.

Also Read: How to Fix Discord Stuck on ‘RTC Connecting’

A List of Solutions to Fix “A JavaScript Error Occurred in the Main Process”

In this section of the article, we have listed some easy but effective ways that you can consider in order to fix, “A JavaScript Error Occurred in the Main Process”. It is not mandatory to try all of them, just choose the ideal solutions that work for you.

Solution 1: Launch the Program without Administrator’s Rights

Majorly this error occurs due to the administrator’s rights. In this case, you need to run Discord without special (admin) permissions. Here is how to do that:

Step 1: Find Discord on your desktop and right-click on it.

Step 3: In another window, switch to the tab named Compatibility and uncheck the box shown before the option saying Run this Program as an Administrator .

Step 4: Lastly, restart your computer .

Once the above steps are performed, then start your PC again and check how it goes. If it doesn’t make any sense, then you can proceed with other solutions.

Also Read: How to Fix Discord Screen Share Audio Not Working [Solved]

Solution 2: Check the Quality Windows Audio Video Experience Service

If running the program without administrator’s rights doesn’t help you fix A JavaScript Error Occurred in the Main Process issue. Then, try to check and modify its Quality Windows Audio Video Experience Service. To use this trick, follow the steps outlined below:

Step 1: Launch the Run Dialog box by quickly pressing Windows + R keys from your keyboard.

Step 2: In the run box, type the following command and hit the Enter key. You may also click on the Ok option.

services.msc

Step 3: Now, the Windows Services page will be loaded on your screen, wherein you have to navigate to the Quality Windows Audio Video Experience service .

Step 4: Right-click on the same service and select Properties .

Step 5: In the next prompt, check the Service Status , if you see it as Started, then click on Stop to turn it off. Afterward, click on the Start option to turn the service on again.

Step 6: Now, be sure that the Startup type must be set as Automatic. If it is not, then you need to set it from manual to automatic .

Step 7: At last, click on the Ok option to save the new changes.

After checking the service status, restart your computer system, launch the program again, and check whether this resolves the problem or not.

Solution 3: Delete Temporary Discord Files

Many times, temporary files can also be responsible for “A JavaScript error occurred in the Main Process”. Therefore, removing the temp files might help you get rid of this problem. To see if it works, follow the steps below:

Step 1: On your keyboard, altogether press CTRL + Esc + SHIFT buttons in order to launch Task Manager on your computer screen.

Step 2: In the Task Manager, find and select Discord .

Now, wait until the Discord and its related files are deleted. Once done, reboot your computer to save the recently made changes. Thereafter, launch the program again and check to see it works. Unfortunately, if not then move on to the next solution.

Also Read: [Solved] Discord Update Failed on Windows 10 PC

Solution 4: Update Device Drivers

Not only this error, but outdated or broken drivers are mainly responsible for all PC-related glitches. In order to ensure that your device runs faster as expected, you should keep on updating the PC drivers from time to time. When it comes to updating drivers, the user can either try the manual method by visiting the official website of the manufacturer or automatically update all outdated drivers in one click using any trusted driver updater software like Bit Driver Updater.

The manual method can be complicated and troublesome, especially for the newbies, because it requires a certain amount of technical knowledge. Hence, we advise you to automatically update the drivers with the best driver updater software available like Bit Driver Updater .

It is the smartest utility available in the market that can fix all faulty drivers with a click of the mouse. Along with this, it provides solutions to fix numerous other problems related to Windows. All you are required to do is just follow the steps shared below:

Step 1: Make a click on the button below to download the setup file of Bit Driver Updater.

Step 2: Then, double click on the setup file and run it. Next, comply with the instructions appearing on your screen.

Step 3: After that, launch the driver updating program on your computer and click on the Scan option.

Step 4: Wait for the scanning to be finished. Once done, it prompted a detailed list of drivers that needed to be updated.

Step 5: If you are using the free version, then you need to click on the Update Now option shown beside the problematic driver. If you are using the pro version, then you have the ability to update all the drivers in one click, for this, you will need to click on the Update All button.

That’s all! See how straightforward and quick it is to update outdated device drivers through Bit Driver Updater. After updating the drivers, check to see if the error is fixed. If not and still remains the same as earlier then seek help from the other solution.

Solution 5: Reinstall Discord

Don’t feel sad, if none of the above suggestions worked for you. Consider reinstalling the program as a final resort to fix A JavaScript Error Occurred in the Main Process. Many users have also confirmed that this diagnostic has resolved this error for them. So, this might work for you as well. Below is how to reinstall Discord:

Step 1: Altogether fix Windows + R keyboard keys to present Run Dialog box.

Step 2: Inside the run dialog box type Control and simply press the Enter key from your keyboard.

Step 3: In the Control Panel window, under the Programs, click Uninstall a Program .

Step 4: Thereafter, go through the currently installed programs and locate Discord. Next, click right on the same to select Uninstall as an option.

Step 5: Once Discord is uninstalled, then launch the Run box again by using the same keyboard shortcut and write %appdata% within the box, then press Enter.

Step 6: In the next window, navigate to Discord and remove the corresponding folder.

Step 7: Again launch the Run Dialog box, write %localappdata% , and hit Enter.

Step 8 : Locate the Discord folder one more time and delete it .

After uninstalling the Discord and its associated files or folders, go to Discord’s official website to download and install the program. Now, the JavaScript error that occurred in the main processes will be resolved.

Also Read: How to Solve Discord Overlay Not Working on Windows PC

Was this Troubleshooting Guide Helpful?

Hopefully, now you will be able to reconnect with your friends via Discord. In this write-up, we have discussed the most beneficial tactics to fix A JavaScript Error Occurred in the Main Processes when introducing Discord to connect with friends.

Drop your queries in the comments below. Also, write us a comment if you have any further suggestions. And, if you find this guide helpful then do subscribe to our Newsletter.

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Microsoft Teams Javascript error occurred in the main process

I tried to open Teams today and got this uncaught exception

I tried restarting my computer which didn't work, so I tried uninstalling, deleting all Teams files and folders, and reinstalling, but I get this error even during the uninstall and install.

I found a question in this forum (Microsoft Teams Javascript error occurred in the main process error) and followed the advice given to that poster.

I ran DISM.exe /Online /Cleanup-image /Restorehealth in command prompt and after that I ran sfc /scannow. The scan found and repaired corrupt files so I tried to reinstall Teams again and still got this error. So I tried the scan again while Teams was installed but it didn't find any integrity violations.

What else can I do to fix this issue?

Report abuse

Reported content has been submitted​

Replies (3) 

• Microsoft Agent |

Hi Rebekah,

Sorry for the inconvenience the problem caused for you,

Based on your description, when you try to use Microsoft Teams, an error "a javascript error occurred in the main process" occurs.

Regarding to the error, there is a chance that the Teams folder is not created successfully. To check it, please navigate to the folder location  C:\Users\<username>\AppData\Local\Microsoft and check if there is a folder named Teams. If not, please create it manually and then reopen Teams to see the result.

Besides, you can follow the steps below to clear Teams cache:

1.  Fully exit the Microsoft Teams desktop client. You can right click Teams from the Icon Tray and select ‘Quit’, or run Task Manager and fully kill the process.

2.  Go to File Explorer, and type in %appdata%\Microsoft\teams.

3.  Once in the directory, you’ll see a few of the following folders:

 a.  From within ‘Application Cache’, go to Cache and delete any of the files in the Cache location.

    *   %appdata%\Microsoft\teams\application cache\cache

 b.  From within ‘Blob_storage’, delete any files that are located in here if any.

    *   %appdata%\Microsoft\teams\blob_storage

 c.  From within ‘Cache’, delete all files.

    *   %appdata%\Microsoft\teams\Cache

 d.  From within ‘databases’, delete all files.

    *   %appdata%\Microsoft\teams\databases

 e.  From within ‘GPUCache’, delete all files.

    *   %appdata%\Microsoft\teams\GPUcache

 f.  From within ‘IndexedDB’, delete the .db file.

    *   %appdata%\Microsoft\teams\IndexedDB

 g.  From within ‘Local Storage’, delete all files.

    *   %appdata%\Microsoft\teams\Local Storage

 h.  Lastly, from within ‘tmp’, delete any file.

*   %appdata%\Microsoft\teams\tmp

4. Once the cleanup is finally completed, you can now restart Teams and check the results.

Best regards,

5 people found this reply helpful

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Thanks for your feedback, it helps us improve the site.

Thanks for your feedback.

I have also completed the cleanup and attempted to open Teams again but still got this error twice.

And I'm sorry if this wasn't clear before, but I am unable to open the Teams application because of this error. When I try to open Teams I get this error twice and then nothing opens. I also get this error twice if I uninstall or install Teams but in these cases Teams will get uninstalled or installed.

4 people found this reply helpful

Thank you for the reply.

For the error message, it is possible that Administrator Privileges caused this issue. To check it, you can try the following steps:

Find the executable file of your program

Right-click and click  Properties

Click the  Compatibility  tab

Uncheck the box next to “ Run this program as administrator “.

Press  OK

You can also try to switch to a new Windows User Profile . This method can rule out the possible reason of your current Windows User Account.

If the problem persists, since the error is related to the JavaScript, we kindly suggest you go to Microsoft Q & A community , the members and engineers in this community are more experienced in this area, so my suggestion is to post your problem in there. You will get a more detailed and professional answer to your problem there.

Thanks for your understanding.

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