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26 Good Examples of Problem Solving (Interview Answers)

By Biron Clark

Published: November 15, 2023

Employers like to hire people who can solve problems and work well under pressure. A job rarely goes 100% according to plan, so hiring managers will be more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical in your approach.

But how do they measure this?

They’re going to ask you interview questions about these problem solving skills, and they might also look for examples of problem solving on your resume and cover letter. So coming up, I’m going to share a list of examples of problem solving, whether you’re an experienced job seeker or recent graduate.

Then I’ll share sample interview answers to, “Give an example of a time you used logic to solve a problem?”

Problem-Solving Defined

It is the ability to identify the problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation. 

Problem-solving also involves critical thinking, communication, listening, creativity, research, data gathering, risk assessment, continuous learning, decision-making, and other soft and technical skills.

Solving problems not only prevent losses or damages but also boosts self-confidence and reputation when you successfully execute it. The spotlight shines on you when people see you handle issues with ease and savvy despite the challenges. Your ability and potential to be a future leader that can take on more significant roles and tackle bigger setbacks shine through. Problem-solving is a skill you can master by learning from others and acquiring wisdom from their and your own experiences. 

It takes a village to come up with solutions, but a good problem solver can steer the team towards the best choice and implement it to achieve the desired result.

Watch: 26 Good Examples of Problem Solving

Examples of problem solving scenarios in the workplace.

  • Correcting a mistake at work, whether it was made by you or someone else
  • Overcoming a delay at work through problem solving and communication
  • Resolving an issue with a difficult or upset customer
  • Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
  • Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
  • Troubleshooting and resolving technical issues
  • Handling and resolving a conflict with a coworker
  • Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
  • Taking initiative when another team member overlooked or missed something important
  • Taking initiative to meet with your superior to discuss a problem before it became potentially worse
  • Solving a safety issue at work or reporting the issue to those who could solve it
  • Using problem solving abilities to reduce/eliminate a company expense
  • Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
  • Changing how a process, team, or task is organized to make it more efficient
  • Using creative thinking to come up with a solution that the company hasn’t used before
  • Performing research to collect data and information to find a new solution to a problem
  • Boosting a company or team’s performance by improving some aspect of communication among employees
  • Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem Solving Examples for Recent Grads/Entry Level Job Seekers

  • Coordinating work between team members in a class project
  • Reassigning a missing team member’s work to other group members in a class project
  • Adjusting your workflow on a project to accommodate a tight deadline
  • Speaking to your professor to get help when you were struggling or unsure about a project
  • Asking classmates, peers, or professors for help in an area of struggle
  • Talking to your academic advisor to brainstorm solutions to a problem you were facing
  • Researching solutions to an academic problem online, via Google or other methods
  • Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

You can share all of the examples above when you’re asked questions about problem solving in your interview. As you can see, even if you have no professional work experience, it’s possible to think back to problems and unexpected challenges that you faced in your studies and discuss how you solved them.

Interview Answers to “Give an Example of an Occasion When You Used Logic to Solve a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” since you’re likely to hear this interview question in all sorts of industries.

Example Answer 1:

At my current job, I recently solved a problem where a client was upset about our software pricing. They had misunderstood the sales representative who explained pricing originally, and when their package renewed for its second month, they called to complain about the invoice. I apologized for the confusion and then spoke to our billing team to see what type of solution we could come up with. We decided that the best course of action was to offer a long-term pricing package that would provide a discount. This not only solved the problem but got the customer to agree to a longer-term contract, which means we’ll keep their business for at least one year now, and they’re happy with the pricing. I feel I got the best possible outcome and the way I chose to solve the problem was effective.

Example Answer 2:

In my last job, I had to do quite a bit of problem solving related to our shift scheduling. We had four people quit within a week and the department was severely understaffed. I coordinated a ramp-up of our hiring efforts, I got approval from the department head to offer bonuses for overtime work, and then I found eight employees who were willing to do overtime this month. I think the key problem solving skills here were taking initiative, communicating clearly, and reacting quickly to solve this problem before it became an even bigger issue.

Example Answer 3:

In my current marketing role, my manager asked me to come up with a solution to our declining social media engagement. I assessed our current strategy and recent results, analyzed what some of our top competitors were doing, and then came up with an exact blueprint we could follow this year to emulate our best competitors but also stand out and develop a unique voice as a brand. I feel this is a good example of using logic to solve a problem because it was based on analysis and observation of competitors, rather than guessing or quickly reacting to the situation without reliable data. I always use logic and data to solve problems when possible. The project turned out to be a success and we increased our social media engagement by an average of 82% by the end of the year.

Answering Questions About Problem Solving with the STAR Method

When you answer interview questions about problem solving scenarios, or if you decide to demonstrate your problem solving skills in a cover letter (which is a good idea any time the job description mention problem solving as a necessary skill), I recommend using the STAR method to tell your story.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. So before jumping in and talking about the problem that needed solving, make sure to describe the general situation. What job/company were you working at? When was this? Then, you can describe the task at hand and the problem that needed solving. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact.

Finally, describe a positive result you got.

Whether you’re answering interview questions about problem solving or writing a cover letter, you should only choose examples where you got a positive result and successfully solved the issue.

Example answer:

Situation : We had an irate client who was a social media influencer and had impossible delivery time demands we could not meet. She spoke negatively about us in her vlog and asked her followers to boycott our products. (Task : To develop an official statement to explain our company’s side, clarify the issue, and prevent it from getting out of hand). Action : I drafted a statement that balanced empathy, understanding, and utmost customer service with facts, logic, and fairness. It was direct, simple, succinct, and phrased to highlight our brand values while addressing the issue in a logical yet sensitive way.   We also tapped our influencer partners to subtly and indirectly share their positive experiences with our brand so we could counter the negative content being shared online.  Result : We got the results we worked for through proper communication and a positive and strategic campaign. The irate client agreed to have a dialogue with us. She apologized to us, and we reaffirmed our commitment to delivering quality service to all. We assured her that she can reach out to us anytime regarding her purchases and that we’d gladly accommodate her requests whenever possible. She also retracted her negative statements in her vlog and urged her followers to keep supporting our brand.

What Are Good Outcomes of Problem Solving?

Whenever you answer interview questions about problem solving or share examples of problem solving in a cover letter, you want to be sure you’re sharing a positive outcome.

Below are good outcomes of problem solving:

  • Saving the company time or money
  • Making the company money
  • Pleasing/keeping a customer
  • Obtaining new customers
  • Solving a safety issue
  • Solving a staffing/scheduling issue
  • Solving a logistical issue
  • Solving a company hiring issue
  • Solving a technical/software issue
  • Making a process more efficient and faster for the company
  • Creating a new business process to make the company more profitable
  • Improving the company’s brand/image/reputation
  • Getting the company positive reviews from customers/clients

Every employer wants to make more money, save money, and save time. If you can assess your problem solving experience and think about how you’ve helped past employers in those three areas, then that’s a great start. That’s where I recommend you begin looking for stories of times you had to solve problems.

Tips to Improve Your Problem Solving Skills

Throughout your career, you’re going to get hired for better jobs and earn more money if you can show employers that you’re a problem solver. So to improve your problem solving skills, I recommend always analyzing a problem and situation before acting. When discussing problem solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Next, to get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t. Think about how you can get better at researching and analyzing a situation, but also how you can get better at communicating, deciding the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem solving ability.

If you practice the tips above, you’ll be ready to share detailed, impressive stories and problem solving examples that will make hiring managers want to offer you the job. Every employer appreciates a problem solver, whether solving problems is a requirement listed on the job description or not. And you never know which hiring manager or interviewer will ask you about a time you solved a problem, so you should always be ready to discuss this when applying for a job.

Related interview questions & answers:

  • How do you handle stress?
  • How do you handle conflict?
  • Tell me about a time when you failed

Biron Clark

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How to develop and demonstrate your problem-solving skills

Analytical and critical thinking skills, why employers want these skills, examples of how analytical or problem solving skills can be developed or evidenced, final thought....

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We all solve problems on a daily basis, in academic situations, at work and in our day-to-day lives.  Some of the problems that are typically faced by students include: 

  • Putting together an argument for an essay
  • Dealing with an awkward customer when working part-time in a shop or restaurant
  • Thinking about how you are going to manage your budget to keep you going until the end of term
  • Working out why your printer won’t respond
  • Developing a strategy to reach the next level of a computer game.

Any job will also bring problems to be faced. It is important to show to a recruiter that you have the right skills to resolve these problems, and the personal resilience to handle the challenges and pressure they may bring. You need to be able to: 

  • Evaluate information or situations
  • Break them down into their key components
  • Consider various ways of approaching and resolving them
  • Decide on the most appropriate of these ways

Solving these problems involves both analytical and creative skills . Which particular skills are needed will vary, depending on the problem and your role in the organisation, but the following skills are key to problem-solving:

problem solving and analytical skills examples

  • Lateral Thinking
  • Logical Reasoning
  • Persistence 

Analytical and critical thinking skills help you to evaluate the problem and to make decisions. A l ogical and methodical approach is best in some circumstances: for example, you will need to be able to draw on your academic or subject knowledge to identify solutions of a practical or technical nature.  In other situations, using creativity or l ateral thinking will be necessary to come up with ideas for resolving the problem and find fresh approaches  Not everyone has these two types of skills in equal measure: for this reason, team working is often a key component in problem-solving. Further skills, such as communication, persuasion and negotiation , are important in finding solutions to problems involving people.

problem solving and analytical skills examples

Whatever issue you are faced with, some steps are fundamental: 

  • I dentify the problem
  • D efine the problem
  • E xamine the options
  • A ct on a plan
  • L ook at the consequences

This is the IDEAL model of problem-solving.  The final stage is to put the solution you have decided on into practice and check the results. 

Any workplace, project or task will have challenges or obstacles which need to be overcome. If an organisation employs people who are adept at solving problems at all levels, it reduces the need for complex chains of command or lessens demand on managers' time. In short, it will help save time and therefore money.  Analytical skills are perhaps becoming increasingly important; we are all bombarded with huge amounts of information every day. Being able to quickly yet comprehensively identify and evaluate the most important or relevant information for the organisation or your specific job role will be an increasingly useful skill. 

  • Leisure activities (e.g. chess, logic games, computing).
  • Overcoming obstacles to achieve an ambition or goal.
  • Working in a customer environment and resolving complaints, particularly in situations where there is no protocol.
  • Research (e.g. for essays or projects, or within the workplace).
  • Particular achievements in the workplace (e.g. devising new working practices to improve efficiency, information systems development, diagnosing and rectifying faults or issues).
  • Creative solutions to coursework problems.
  • Identifying appropriate source material for assignments. 

A large cosmetics company had a problem in that some of the soap boxes coming off the production lines were empty. The problem was quickly isolated to the assembly line, which transported the packaged boxes of soap to the delivery department: some soap boxes went through the assembly line empty. The management asked its engineers to solve the problem. They spent much time and money in designing a machine with high-resolution monitors manned by staff; to scan all the boxes on the line to make sure they weren't empty.  A workman hearing about this, came up with another solution. He got a powerful industrial fan and pointed it at the assembly line. As each soap box passed the fan, the empty boxes were blown off the line. Moral: the simplest solution is usually the best!

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What Are Analytical Skills? [Examples]

By Editorial Team on June 17, 2023 — 10 minutes to read

Analytical skills are cognitive abilities that allow you to process, evaluate, and interpret complex information. These skills allow you to make data-driven decisions and solve problems effectively. In today’s fast-paced and data-driven world, having strong analytical skills is essential to excel in both personal and professional endeavors.

There are several components to analytical skills, such as critical thinking, data and information analysis, problem-solving, and decision-making. These components work in tandem to help you analyze various factors, uncover patterns or trends, and draw logical conclusions based on available data.

Here are some examples of analytical skills:

  • Critical thinking: The ability to objectively evaluate information and form a reasoned judgment.
  • Data analysis: The process of collecting, organizing, interpreting, and presenting data.
  • Problem-solving: The capacity to identify issues, analyze potential solutions, and implement the most effective course of action.
  • Decision-making: The process of choosing the most appropriate option among various alternatives based on relevant information.
  • Research: The skill to gather information on a specific topic, interpret it and draw conclusions.

To showcase your analytical skills in a job application, emphasize instances where you have used these abilities to achieve positive results. Include metrics or specific examples that demonstrate the impact of your actions.

1. Critical thinking: “Analyzed complex data sets and objectively evaluated information to form a reasoned judgment, resulting in a 10% increase in sales revenue.”

2. Data analysis: “Utilized advanced data analysis techniques to collect, organize, interpret, and present data, resulting in a 20% reduction in operating costs.”

3. Problem-solving: “Identified issues in the production process, analyzed potential solutions, and implemented the most effective course of action, resulting in a 15% increase in productivity.”

4. Decision-making: “Made informed decisions by choosing the most appropriate option among various alternatives based on relevant information, resulting in a 25% increase in customer satisfaction.”

5. Research: “Conducted extensive research on market trends and customer preferences, interpreted the data, and drew conclusions that informed the development of new products, resulting in a 30% increase in sales.”

Related: Top Transferable Skills Every Company Wants

Analytical Skills Examples

Research and data analysis.

In your research and data analysis efforts, you can showcase your analytical skills by gathering relevant information, processing it, and drawing conclusions from the findings. For example:

  • Conducting market research to identify trends and patterns
  • Analyzing data to determine effectiveness of an advertising campaign
  • Utilizing statistical software to evaluate data and make predictions

Critical Thinking

Critical thinking involves analyzing information, considering alternative viewpoints, and making informed decisions. Examples of using critical thinking skills include:

  • Evaluating the pros and cons before making a decision
  • Recognizing potential pitfalls or inconsistencies in a plan
  • Identifying and questioning assumptions in an argument


Problem-solving requires identifying issues, generating potential solutions, and selecting the most appropriate course of action. Some examples of problem-solving skills in action are:

  • Troubleshooting technical issues by systematically examining components
  • Resolving customer complaints by finding mutually beneficial solutions
  • Implementing new processes to increase efficiency and reduce errors


Effective communication is a vital analytical skill, as it enables you to convey your findings and ideas to others. Through clear and concise presentations, you can demonstrate your ability to:

  • Summarize complex data in easy-to-understand formats
  • Explain your thought process while reaching a decision
  • Collaborate with team members to formulate plans and solve problems

Analytical Skills Examples for Different Industries

Analytical skills in marketing: resume paragraph example.

“I possess strong analytical skills that allow me to understand consumer behavior and trends. I have experience utilizing statistical analysis to identify patterns in customer preferences and target campaigns effectively. This knowledge has allowed me to segment audiences, set priorities, and optimize marketing strategies, resulting in increased ROI and customer engagement.”

Analytical Skills in Finance: Resume Paragraph Example

“With my financial analytical skills, I am able to manage budgets, analyze balance sheets, and forecast revenue growth. I have experience utilizing financial models to assess investment opportunities, evaluate profitability, and perform risk assessments. This skill set has enabled me to make informed decisions that impact my organization’s financial health, resulting in increased profitability and stability.”

Analytical Skills in Sales: Resume Paragraph Example

“My analytical skills allow me to interpret sales data, identify trends, and forecast future demand. I have experience planning targeted sales strategies, allocating resources efficiently, and increasing overall productivity in the industry, resulting in increased sales revenue.”

Analytical Skills in Website Management: Resume Paragraph Example

“I possess strong analytical skills that allow me to analyze user behavior and site performance to optimize the user experience. I have experience tracking website metrics and probabilities to identify areas for improvement, drive more traffic, and engage users more effectively.”

Analytical Skills in Science and Research: Resume Paragraph Example

“I possess essential analytical skills for designing experiments, interpreting data, and drawing informed conclusions. I have experience critically analyzing research findings and challenging existing models to drive innovation and advancements in my field.”

Demonstrating Analytical Skills

To showcase your analytical skills in your resume, include them in the Skills section as bullet points. Be specific, mentioning the particular analytical abilities you excel in. For instance:

  • Data analysis
  • Critical thinking
  • Problem-solving

Next, incorporate your analytical skills within your Work Experience section. Use action verbs and quantify your accomplishments wherever possible. Here’s an example:

  • “Analyzed market trends to increase sales by 20% in Q3”

Cover Letter

Your cover letter offers an opportunity to provide context and examples of how you’ve utilized your analytical skills in the past. Choose a specific experience or project to discuss, and demonstrate how your skills contributed to its success. For example:

“In my previous role as a Market Analyst at X Company, I employed my data analysis skills to identify business growth opportunities. I assessed customer feedback and sales data, allowing us to better target our marketing efforts and resulting in a 15% increase in customer satisfaction.”

Job Interview

During the job interview, be prepared to provide concrete examples of how you’ve applied your analytical skills. Use the STAR (Situation, Task, Action, Result) method to describe a particular scenario in which you demonstrated your abilities:

  • Situation : Explain the context or challenge you faced
  • Task : Describe the goal you were trying to achieve
  • Action : Express the specific steps you took, emphasizing your analytical skills
  • Result : Share the positive outcome achieved

For example:

“In my last position as a Financial Analyst, I was tasked with identifying cost-saving measures for our department. I meticulously reviewed budget reports and discovered discrepancies in vendor billing. By negotiating new contracts, we managed to save the company $50,000 annually.”

Developing and Enhancing Analytical Skills

Improving critical and analytical thinking.

To improve your critical and analytical thinking skills, start by questioning assumptions and evaluating the source of information. Expand your knowledge base by reading diverse materials and participating in discussions with individuals who have different perspectives. Utilize activities such as puzzles, brainteasers, and strategy games to challenge your brain further. Also, think critically about your own beliefs and decisions to foster self-awareness, humility, and open-mindedness.

Problem-Solving Techniques

Effective problem-solving techniques include breaking down complex issues into smaller, more manageable components and analyzing each independently. This approach allows you to systematically address challenges step-by-step. Additionally, brainstorm various potential solutions, considering both conventional and unconventional ideas. After identifying possible options, evaluate the pros and cons of each, and select the most viable ones to implement.

Related: Top Problem-Solving Skills for Today’s Job Market

The Role of Soft and Hard Skills

As you develop your analytical skills, it’s important to understand the roles of both soft and hard skills. Soft skills pertain to your interpersonal, communication, and collaborative abilities, which contribute to your overall effectiveness in the workplace. On the other hand, hard skills or technical skills refer to the specific capabilities you possess, such as programming, data analysis, or expertise in a particular software.

A well-rounded professional should have a combination of both soft and hard skills. To effectively analyze data, interpret findings, and solve complex problems, you need not only the technical expertise but also the communication and relationship-building skills to work with others.

In the context of analytical skills, examples of soft skills include critical thinking, problem-solving, and adaptability. These abilities allow you to see beyond the numbers, identify patterns, and anticipate how changes in one area may affect another. Additionally, communication and collaboration skills are key for working in a team setting, understanding different perspectives, and finding the best solution. Related: What Are Soft Skills? (and How to Showcase Them)

Examples of hard skills related to analytical skills include data processing, statistical analysis, and experience with analytical tools like Excel or SQL. These technical abilities enable you to gather, process, and analyze data more efficiently and accurately, helping you produce valuable insights for your team and organization. Related: Technical Skills Examples for Resume and List of 21 Important Technical Skills (with Examples)

To showcase your analytical skills in a job application, consider mentioning specific instances where you applied your analytical abilities, such as solving a complex issue or improving a process through data-driven insights. Provide examples that demonstrate your proficiency in relevant technical tools or software.

The Importance of Analytical Skills in the Workplace

As an employee, your ability to process and interpret information allows you to make well-informed decisions, spot trends, and tackle complex problems.

One of the key aspects of analytical skills is decision-making . In any job, your ability to make sound decisions in a timely manner will contribute to your success. By breaking down complex information and identifying patterns, you can draw from a rich pool of knowledge and make confident choices that benefit both your team and your organization.

As you hone your analytical skills, you’ll understand more effectively how to process the deluge of information present in today’s work environment. Whether you’re dealing with data, reports, or research, your ability to extract meaningful insights will allow you to add value to projects and deliver results that have a tangible impact.

Related: Effective Decision Making Process: 7 Steps with Examples

Frequently Asked Questions

What are some common examples of analytical skills.

Some common examples of analytical skills include: problem-solving, critical thinking, data analysis, decision-making, systems thinking, research, attention to detail, and forecasting. These skills allow you to effectively gather, interpret, and apply information to understand complex situations and make well-informed decisions.

How do you demonstrate analytical skills in a job interview?

During a job interview, you can demonstrate your analytical skills by:

  • Sharing specific examples of how you used analytical skills to solve a problem or make a decision in your past work experiences.
  • Highlighting projects or tasks where you had to analyze data, identify patterns, and derive conclusions.
  • Discussing tools and techniques you have used for data analysis, such as spreadsheets, statistical software, or analytical frameworks.
  • Explaining your thought process in real-time when answering situational or problem-solving interview questions.

What are the key differences between analytical skills and critical thinking?

Analytical skills involve techniques for gathering, organizing, interpreting, and drawing conclusions from data and information, while critical thinking is a broader skill that includes the ability to question assumptions, evaluate arguments, and make informed judgments based on evidence and sound reasoning.

How do analytical skills benefit workplace performance?

Analytical skills can improve workplace performance by:

  • Enhancing decision-making processes, leading to more informed and effective choices.
  • Identifying patterns and trends in data that can inform future planning or strategies.
  • Improving troubleshooting and problem-solving abilities, helping to resolve issues more efficiently.
  • Increasing innovation and creativity by encouraging systematic exploration of ideas and synthesis of new insights.

Which professions require strong analytical skills?

Professions that often require strong analytical skills include: data analysts, finance professionals, business analysts, marketers, economists, scientists, engineers, healthcare professionals, and project managers. However, analytical skills can be valuable assets in virtually any industry and role, as they are crucial for problem-solving and effective decision-making.

What are some effective ways to develop and enhance analytical skills?

To develop and enhance your analytical skills, consider the following:

  • Engaging in activities that require data analysis, such as working on projects, participating in clubs or organizations, or volunteering in relevant fields.
  • Taking courses or attending workshops on subjects like statistics, logic, data visualization, and related topics.
  • Practicing problem-solving techniques, such as breaking down complex issues into smaller components or using models and frameworks to guide your thinking.
  • Seeking feedback on your work and learning from experience, as well as observing and learning from professionals with strong analytical skills.
  • Top Problem Solving Skills for Today's Job Market
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What Are Analytical Skills? (Definition, Examples, And Resume Tips)

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Summary. Analytical skills are used to assess situations and make plans to overcome obstacles, usually in structured, logical ways.

There are a few skill sets that are important to hone no matter what industry you work in, and analytical skills are one of those.

In this article, you’ll learn about several different types of analytical skills, how to highlight them when applying for a job, and how to improve your analytical skills.

Key Takeaways

Analytical skills are necessary for figuring out how to overcome obstacles and make wise decisions.

Some examples of analytical skills are data analysis, research, critical thinking, communication, problem-solving, visualization, and creativity.

You should highlight your analytical skills on your resume , in your cover letter , and during your interviews.

It’s important to work to grow your analytical skills throughout your career.

Analytical Skills

Types of Analytical Skills

Additional analytical skills, examples of how to showcase your analytical skills, examples of resumes that showcase analytical skills, example of analytical skills in a cover letter, examples of analytical skills in a job interview, examples of analytical skills on the job, how to improve your analytical skills, analytical skills faqs, final thoughts.

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Analytical skills are the qualities you possess that help you to assess situations rationally, create effective plans, and overcome obstacles. Analytical thinkers can separate themselves from their emotions in order to work effectively. They usually utilize a process to break down large problems into smaller issues to tackle.

There are a variety of traits and abilities that fall under the heading of strong analytical skills. Drawing attention to your strengths in analytical thinking can grab an employer’s attention, and land you an interview or a promotion.

Some analytical skills may be more relevant to your field than others. Take some time to consider which qualities will be the most valuable to your potential employers. Below are some great examples of important analytical thinking that hiring managers look for on your resume .

Data analysis. Taking in information, making sense of it logically, and using it to the best of your abilities is an important step in making calculated decisions.

Having impressive skills in data analysis greatly supports analytical thinking. Considering they share a root word in common, it makes sense that these skills rely on each other.

Data analysis could mean very different things for varying occupations.

If you work for a retail company, it could mean:

Examining quarterly clothing sales

Considering why the numbers are what they are, and if that’s satisfactory

Researching possibilities for how to increase revenue

Make decisions about whether to stay on the current trajectory or make changes to increase sales


If you own a blog , it could mean:

Reading your website’s Google Analytics for each post

Determining increases or decreases in traffic and why that may be

Including traffic data points in a spreadsheet to consider trends

Coming up with strategies to boost website traffic based on success trends

Continually updating analytic data

Research . Conducting worthwhile research is very important in building viable solutions. Once you’ve noticed an issue or a way things could be done better, you must look for solutions towards improvement.

That depends on research. Luckily, we live in the age of the internet. Quite literally, we have a world of information available at our fingertips. You’re living proof of this — just look at what you’re doing right now by reading this article.

Carrying out research on important analytical skills, in order to improve your resume and employee profile. Using detailed research in your work style enhances your analytical problem-solving process.

Research involves:

Utilizing reliable resources


Having an informational goal in mind

Attention to detail

Staying focused

Organizing data

Effectively presenting results

Critical thinking . Critical thinking is the boat that keeps the rest of your analytical skills afloat. It’s largely about having logic and reason at work.

It also involves always being open to learning more. Critical thinkers draw practical connections to further a company’s success. This is an extremely valuable skill for employers because critical thinkers can:

Determine why issues arise

Assess the strengths and weaknesses of a particular strategy

Deciphering complex issues into smaller steps

Develop logical plans

Efficiently solve problems

Articulate their thinking to others

Communication . You may have the ability to deep-dive into research and think critically about the results. However, this isn’t very helpful without being able to accurately translate these findings to others.

Communication is key to developing workplace relations and completing projects productively. Throughout the analytical problem-solving process, be sure to keep your co-workers and supervisors in the loop about everything you’re doing and the conclusions you’re drawing. They could have input that affects your course of action or expands on your ideas.

Communication skills involve:


Emotion control

Listening to others

Asking questions

Accepting and returning feedback

Paying attention to non-verbal communication



Following-up on past interactions

Problem-solving. Problem-solving skills may sound synonymous with analytical, but really, it’s just another skill involved in the analytical process. Employers seek to hire applicants who are adept at problem-solving to handle any unexpected circumstances or issues.

After identifying an issue and conducting proper research, brainstorming potential solutions is next. You use problem-solving abilities to organize all the information you’ve uncovered to produce a logical plan for action.

Problem-solving skills involve:

Active listening

Data analysis

Consulting multiple sources

Strong communication

Formulating strategy

Time management

Interpersonal skills


Visualization. One of the traits that make for a strong analytical thinker is a visualization for an end goal. Having a clear vision in mind is necessary for creating a plan that works well. After all, you have to know what outcome you’re looking for to analyze whether it was successful later.

Without an objective, your research and strategy can become disorganized. Throughout the analytical process, keeping your original goal in mind can make your analytical work more productive.

Goal visualization involves:

Taking data into account

Acknowledging your team’s strengths and weaknesses

Deciding what your team’s overall goal is

Discussing the best routes for achieving this objective

Creativity . Creative thinkers have the ability to formulate new ideas and ways of doing things. This can be extremely productive when using analytical reasoning skills.

A large component to coming up with effective solutions to problems that involve innovation. Creative employees make groundbreaking improvements from problems.

Creativity involves:


Keeping goals in mind



Transforming ideas into action

Other useful analytical skills include:


Recognizing achievements

Providing feedback

Computer skills



There are four main ways to showcase your analytical skills as part of your job search :

On your resume

In your cover letter

In a job interview

47 Martin Ln. Orlando, FL , 44587 (771)-409-3376 [email protected] Shelby Malcolm Passionate and creative graphic designer with 4 years of experience and a B.A. in Design. Strong communication and problem-solving skills. SKILLS Adobe Photoshop Adobe Illustrator Proficient in Inkscape Creative Dependable Fast learner Problem-solving EXPERIENCE Ecosphere Design Lab, Orlando, FL — Graphic Designer March 2018 – PRESENT Outlining design concepts Coordinating with a team of 6 Direct client requests Illustration Considering industry trends Creating a range of ideas Promoted from Junior graphic designer after the first six months Innovation Graphics, Orlando, FL — Junior Graphic Designer January 2015 – January 2018 Communicating with clients Providing customer service Brainstorming idea for advertisements and logos Utilizing revision when needed Awarded a salary increase of 2% after the first year EDUCATION The University of Tampa, Tampa, FL — B.A. in Design August 2011 – May 2015
Jacob Jones 912 W Evans St. Sedona, AZ , 98211 (398)-197-1126 [email protected] Organized and meticulous social media manager with 5+ years of experience. B.A. in Human Studies from the University of Arizona. Strengths in interpersonal skills and branding. Professional Experience Liberty Public Relations , Sedona, AZ Social Media Manager September 2017-Present Scheduled and coordinated meetings Interacted directly with clients Coordinated with marketing teams Manager profiles for several prominent clients Created detailed plans for success with milestones of completion Handled arising PR issues Awarded $2,500 bonus after the first year Gold Star Media Management , Sedona, AZ Social Media Marketing Intern, June 2016– August 2017 Memo creation and direction Email management Organizing social media post schedules Analyzing post success Collaborated on a team to design branding Aided in brand creation for up-and-coming companies Skills Social media Marketing Branding Google analytics HTML Attention to detail Critical thinking skills Adaptable Education University of Arizona, Tucson, AZ BA in Human Studies, May 2016 GPA: 3.5 out of 4.0
Nicholas Phillips Flexible and outgoing investigative journalist . Possess a Bachelor’s in English and a Masters in Journalism. Strong skills in creative thinking and problem-solving. 22 Main St. Houston, TX , 23014 (129)-828-1192 [email protected] EXPERIENCE XYZ News Channel, Houston, TX — Investigative Journalist April 2016 – PRESENT Search out newsworthy stories Conduct relevant research Communicating with co-workers and sources Fact-checking Interviewing subjects Developing story outlines Adhering to journalistic integrity Promoting the success and viewership of XYZ Awarded with two raises totaling $16,000 Houston Local News, Houston, TX — Journalist January 2014-April 2016 Thinking creatively to discover eye-catching stories and events Gathering information and subjects via extensive research Assessing lead quality Meeting set deadlines Coordinating with team of 10 Networking to establish working relationships Around Town Quarterly, Houston, TX — Journalist Intern June 2013- January 2014 Assisting in administrative work Conducting assigned research for topics Contributing to weekly brainstorms Editing and proofreading Assisting in interviews EDUCATION The University of Texas, Austin, TX — Master’s in Journalism September 2011 – June 2013 The University of Tennessee, Knoxville, TN– Bachelor’s in English August 2007-May2011. SKILLS Research Writing Bilingual Presentation Integrity Flexible Sociable LANGUAGES Fluency in English and Spanish
During my time as a Marketing Manager for XYZ Inc., I made it my mission to cut the budget while still growing our digital marketing presence. By recognizing that 80% of our traffic was coming from 20% of our content creators, I made the decision to cut our writing staff down significantly. What we saw was a 70% drop in spending on content creation, while traffic grew by an average of 24% monthly. Other accomplishments from this role include: Performed competitor keyword research to increase our organic reach by 29% YoY Developed a website design in tandem with product team and based on user feedback to increase engagement by 76% Identified and implemented best practices for email marketing and affiliate campaigns to increase conversion rates by 15% and revenue by 11%

In a job interview, you’ll hear a lot of questions designed to test your analytical skills. Let’s go over a couple of common interview questions , along with example answers that clearly highlight your supreme analytical powers:

For me, it’s all about maximizing both efficiency and effectiveness. I independently track how much time each of my tasks takes, and what the return on that time investment is. For example, when my team had to code a whole new content cluster using a wildly different style than our home page , I started by assessing which features were most sought after by users. I then implemented those changes and used A/B testing to determine the effectiveness. I found that adding trailing social engagement buttons along the left-hand side of the page upped engagement by over 20%, and it was a relatively simple thing to do. When you see that a huge chunk of your results come from small changes, it becomes easier to prioritize and identify the successful things you’re doing.
When I’m facing a problem I haven’t seen before, my first step is research. Whether that means looking online for tutorials covering the topic or speaking to an expert in the company, fact-finding is critical. Then, I like to implement imperfect changes — I say “imperfect” because I find many people suffer from “analysis paralysis.” Instead, I’m happier to put out the minimal viable product and iterate from there. A lot of the time, the issues you expect from a problem never arise, and ones you never consider crop up unannounced. That’s why I feel more comfortable having an actual product to tweak and perfect, rather than trying to find the perfect solution the first time.

Whether you’re hoping to earn a promotion or leverage your analytical skills into a new job, one of the best ways to showcase your analytical skills is to let others do it for you. By that we mean you should make it so clear that you’re an analytical juggernaut at work that your supervisors recognize it as your stand-out trait.

In practice, that can take a few different forms. Here are some examples of how you can show off your analytical skills in your work:

Take on leadership roles.

Volunteer for assignments that give you a chance to hone and show off your capacity for analysis.

Go out of your way to improve an inefficient or ineffective process.

There’s not a job out there that doesn’t utilize and benefit from analytical skills. Go out there and identify problems, offer solutions, and be critical with your evaluations. That’s how you wind up with a letter of recommendation that touts your ability to analyze situations effectively.

An employee with keen analytical skills has a bright future ahead of them. No matter what field or industry you work in, developing your analytical skills can help you achieve your career goals.

To improve your analytical skills:

Take tests. There are tons of free resources online for testing your analytical skills and ability to think critically. These are often math- or logic-based, and they can help train your brain to approach problems strategically.

Step into leadership roles. Leaders need a whole host of attributes to succeed , but analytical skills are a critical part of the job. Look for opportunities to lead projects to put your analytical skills to the test.

Play games. Not just any games, though. Think logic games like Rubik’s Cubes, Sudoku puzzles, and Chess. These games will strengthen your analytical skills while having fun. Plus, studies have shown that engaging in cognitively stimulating activities like these reduces your risk of cognitive decline and dementia.

Enroll in classes. It doesn’t even really matter what subject you choose to study, although if your goal is career growth, it should pertain to your job in some way. The important part is that when you’re learning new things, you’re forcing your brain out of its cognitive comfort zone.

Find a mentor . This is good advice regardless of what skills you’re trying to develop. A mentor in your field who has successfully weathered the challenges of your role is like a cheat code for strengthening your analytical skills.

Become a close reader. If you remember close reading from your high school English class, you’re probably groaning right now. But it turns out that was one of the truly valuable strategies you were taught in school.

You don’t need to be reading a text to be a close reader . When you watch movies and shows, see an advertisement, or listen to a politician’s speech, do your best to read between the lines. Look for plot holes, assess why an ad is effective (or not), and pay attention to what the politician isn’t saying.

What are examples of analytical skills?

Some examples of analytical skills include:

Critical thinking



What type of skills are analytical skills?

Analytical skills are soft skills that allow you to collect and analyze information in a way that allows you to solve problems and make decisions well.

You use analytical skills in your daily work tasks, when you’re making schedules, and when you’re making important management decisions, to give just a few examples.

How do you say you have good analytical skills?

You say you have good analytical skills by providing examples of times you used your analytical skills. You can do this in your resume, in your cover letter, and during your interview. You can also showcase your analytical skills while you work.

What jobs use analytical skills?

Some jobs that use analytical skills include software engineer, cybersecurity analyst, and accountant. Many people in the finance, technological, and scientific industries use analytical skills in their day-to-day roles.

Analytical skills are useful in a variety of roles and positions, across a variety of industries. You can showcase your experience with them on your resume by listing specific examples of times that you have solved problems or addressed situations using analytical skills.

Harvard Business School Online – 4 Ways to Improve Your Analytical Skills

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Sky Ariella is a professional freelance writer, originally from New York. She has been featured on websites and online magazines covering topics in career, travel, and lifestyle. She received her BA in psychology from Hunter College.

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How to List Problem-Solving Skills on a Resume [List Included]

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Problem-solving skills are more in-demand than ever. 

Employers love candidates with problem-solving skills because, in 99% of cases, they guarantee you're also logical, creative, clear-headed, and a great decision-maker. 

But claiming you have organizational skills on your resume is not enough. 

To impress recruiters, you've got to prove that you possess them. 

This includes understanding which problem-solving skills you possess and adding them to your resume (the right way), among other things.

This is where this article comes in! We put together everything you need to know about problem-solving skills, including: 

  • 8 Essential Problem-Solving Skills for Your Resume

How to Add Problem-Solving Skills to Your Resume

  • Why Are Problem-Solving Skills Important
  • 6 Problem-Solving Steps

Let's dive right in! 

8 Problem-Solving Skills for Your Resume

Research shows that problem-solving skills consist of several facets : 

  • Identifying and analyzing a problem
  • Taking effective actions
  • Understanding the effect of the decisions
  • Coming up with creative and novel solutions
  • Transferring knowledge from one situation to another
  • Thinking abstractly about problems

As such, there is no single problem-solving skill. Problem-solving includes a set of skills, all of which are equally important in helping your personal and professional life. 

Below, we’ll cover the eight most important problem-solving skills that you can also list on your resume to impress recruiters: 

#1. Research skills

To properly identify and understand a problem, you need excellent research skills. 

Research skills involve being able to gather information from the right sources, reviewing that information in detail to extract the data you need, analyzing the data according to the context, and being able to apply the data to your situation. 

#2. Analytical skills

Analytical skills are required throughout the entire process of solving a problem. 

In a nutshell, analytical skills refer to being able to analyze a situation in depth and from different perspectives . Specifically, you need analytical skills to achieve all of the following while solving a problem:

  • Detect patterns
  • Interpret data
  • Analyze new information
  • Reach conclusions based on several factors

#3. Creativity

Being creative means being able to think outside of the box and look at situations and problems inventively. 

For most people, creativity is mainly associated with creative industries such as arts and crafts, architecture, design, etc. 

In reality, however, creativity is an essential success factor for every job and the data is here to support that. According to this Adobe study , problem-solving (51%) and creativity (47%) have gained the most value in driving salary increases in the last five years. 

When it comes to the process of solving a problem, creativity can help you consider more perspectives, think abstractly about problems, and come up with novel solutions that others haven’t thought of before.

#4. Critical thinking skills

Being able to think critically means that you’re good at rationalizing, understanding the connections between ideas or situations, and logically analyzing any given situation. 

As such, strong critical thinking skills can help you see beyond what’s at face value, make more informed decisions, and anticipate the outcomes of said decisions. 

People who have critical thinking skills share traits such as open-mindedness , cognitive flexibility , skepticism , clarity , and precision . 

#5. Decision-making skills

Before coming up with a single action plan to solve a problem, you’ll need to first brainstorm several possible solutions. 

After that, you need good decision-making skills to choose the best possible solution. Without decision-making skills, you risk prolonging finding a proper solution or aggravating a problem even more. 

#6. Communication skills

With strong communication skills , you’re able to successfully explain the problem to others and propose your solutions. In turn, you can be sure that everyone’s on the same page and that you’re carrying out the action plan accordingly. 

Some communication skills required for problem-solving include: 

  • Active listening
  • Written and verbal communication
  • Giving and receiving feedback

#7. Collaboration

Problem-solving is rarely a process you carry out alone. More often than not, you need to consult relevant stakeholders, give and receive feedback, and work with a team towards a common goal (i.e. solving the problem).

Well, collaboration entails exactly that - working well with others, cooperatively addressing problems, and putting a group’s goal ahead of personal goals. 

Some important collaboration skills that help with problem-solving include: 

  • Conflict resolution
  • Emotional intelligence 

#8. Attention to Detail 

Have you ever heard of the expression “the devil’s in the details?”

It means that something may seem simple on the surface, but in fact, the details make it complicated and are likely to cause problems.

Well, if you’re someone who shows great attention to detail, you’re not likely to let details keep you from solving a problem effectively. 

Not to mention, being able to spot and understand even the smallest details that make up a problem means you’ll be able to grasp the issue in its entire complexity and come up with even more inventive and workable solutions. 

Now that we covered the most important problem-solving skills, we’ll show you how to add them to your resume so that you can stand out from other candidates. 

Let us walk you through the process, step-by-step: 

#1. Mention Your Problem-Solving Skills on Your Resume Summary

The resume summary is a three or four-sentence paragraph positioned at the top of your resume that includes: 

  • Your profession and years of experience 
  • Your top skills (i.e. hard skills or soft skills)
  • One or two noteworthy achievements 

problem solving skills resume summary

The goal of the resume summary is to catch the hiring manager’s attention, show them you’re a relevant candidate and get them to go through the rest of your resume in detail. 

As such, it’s your first chance to highlight your problem-solving skills effectively. You can either do that by mentioning them among your top skills or by mentioning an achievement that proves you possess a given skill.

In the best-case scenario, you can even do both. 

Here is an example of how you can include problem-solving skills in your resume summary: 

  • Behavioral psychologist with 7+ years of experience in the field. Great research, analytical, and communication skills. Over the last eight years, I’ve worked closely with more than 100 patients with different behavioral disorders, helping them improve their personal and professional lives through different treatment methods. 

#2. Add the RIGHT Problem-Solving Skills Under Your Soft Skills

Secondly, you should list your problem-solving skills under your resume’s soft skills section . 

The listing part is pretty easy - simply create a section titled Skills and write down your problem-solving skills.

There is, however, one caveat: 

You don’t want to overkill your skills section by listing every problem-solving skill we covered in this article.

Not only will the hiring manager have trouble believing you possess each and every skill, but there’s also a high chance you don’t even need all those skills to begin with. 

To make your skills section as relevant as possile, do the following: 

  • Check the job description. The job description can show you exactly what skills you need for the job. If you’re applying for, say, a software engineering position, you’ll probably be required to have the following problem-solving skills: analytical skills, creativity, attention to detail, and cognitive flexibility. 
  • Identify the skills you possess. Think about which skills you can back up with actual experience from your previous jobs. Only list problem-solving skills that you actually possess and that you can prove you possess on your resume. 
  • Add those skills under your soft skills. Then, add the problem-solving skills that you have and that are required in the job under your resume’s “Soft Skills” section. 

#3. Prove Your Problem-Solving Skills In Your Work Experience Section

Finally, you should use the work experience section to prove that you’ve got the problem-solving skills you’ve mentioned throughout your resume. 

Anyone can just claim that they’ve got problem-solving skills on their resume - not everyone can back them up with experience.

Here’s what you can do to convey that you possess problem-solving skills and also make your work experience section as impactful as possible: 

  • Tailor your work experience to the job. Only add past jobs that are relevant to the position you are applying for now. If you’re applying for, say, a software engineering position, the hiring manager will be interested in your previous jobs in the field, but probably not too interested in the time you worked as a server at a restaurant. 
  • Focus on your achievements instead of your responsibilities. More often than not, hiring managers know exactly what your responsibilities consisted of in previous jobs. What they want to know is how you made a positive impact with your achievements. 
  • Make your achievements quantifiable. Speaking of achievements, you want to make them as quantifiable as possible. After all “treated ten patients in the course of a year using positive reinforcement” sounds much better than “treated ten patients.”
  • Use the Laszlo Bock formula . If you’re having trouble phrasing your achievements, the following formula will probably be of help: “Accomplished X as measured by Y doing X.” 
  • Leverage action verbs and keywords. There are hundreds of words and verbs you can use instead of “did,” “accomplished,” etc. The more descriptive you are of your achievements, the more impressive they can sound.

And here’s an example of a project manager describing their problem-solving skills in their work experience section:

  • Fixed company communication issues by implementing a new project management solution. 
  • Improved team productivity by implementing time-tracking software and doing daily stand-up calls.
  • Managed to meet all client deliverable deadlines in 2022.

Why Are Problem-Solving Skills Important?

Are you wondering what exactly is it that makes problem-solving skills so important? 

After all, there are hundreds of soft skills out there that you can master, improve, or learn how to add to your resume. So it’s normal to wonder “why should I focus on problem-solving?” 

Here is why problem-solving skills matter:

  • They can improve your employability. Problem-solving skills are among the most important skills to employers across a range of occupations. In short, employers are always looking for proactive thinkers who can address professional challenges.
  • They can help you grow in your career more easily. You’ll be more likely to get promoted if you can come up with creative solutions to the different problems that you’ll face throughout your career.
  • They can become an essential part of your personal brand . Your current employer, coworkers, and future employers alike will see you as someone creative, reliable, and helpful.
  • They are related to a range of other valuable skills. When you prove you’re a problem solver, you’re effectively saying you’re attentive to detail, logical, creative, analytical, curious, and other things employers are looking for in their employees.

10 Jobs That Require Problem-Solving Skills

As we’ve already mentioned, problem-solving skills come in handy for practically every job. 

Whether you’re a teacher who needs to solve a dispute between peers in your class or a customer representative who needs to help a client, knowing how to go about solving issues is definitely an asset. 

That said, some jobs are all about solving problems. In such cases, problem-solving skills are not just a nice addition to have on your resume - they’re crucial to getting hired. 

Here are the top 10 jobs requiring problem-solving skills in 2024: 

  • Software engineer
  • Air-traffic controller
  • Police officer
  • Social worker
  • Psychologist
  • UX designer

35 Action Verbs You Can Use to Highlight Your Problem-Solving Skills

The language you use to describe your problem-solving skills matters.  

Sure, you can use “ solved” to describe how you dealt with a problem throughout your entire resume and risk coming off as repetitive and unimaginative. 

Or , you can use any of the following action verbs and keywords and make your problem-solving skills pop out in the eyes of recruiters: 

  • Calculate  
  • Critically think 
  • Draw conclusions
  • Experiment 
  • Listen/Listen actively 

The Problem-Solving Process in 6 Steps

Problem-solving is a methodical process. It consists of certain steps that you always need to take if you want to find a good solution. 

The more you understand and practice this process, the better you can get at solving problems. 

Below, we cover the six main steps of problem-solving in detail:

#1. Identify the problem 

The first step to solving a problem is identifying exactly what’s causing it. 

After all, if you’re not focusing on the real underlying issue, you might come up with solutions that don’t fit the problem itself. 

Say, for example, that you’re a teacher that’s facing poor class performance. Identifying whether the problem comes from the students’ not studying enough or from your own teaching methods can make a big difference in the solutions you come up with. 

It typically happens that the faster you find the root cause of the problem, the easier it is to find a proper solution. 

#2. Understand the problem

Once you identify the problem, you’ve got to understand it completely. Here are some questions you can ask to make sure you properly understand a problem: 

  • What is the scale of the problem? 
  • What are its short and long-term effects? 
  • Have you faced something like this before?
  • Can the problem be solved by dividing it into smaller parts?

The better you understand the problem in its complexity, the more likely you are to come up with effective solutions. 

#3. Research the systems that make up the problem 

In many cases, solving a problem will be a complex undertaking. See, complex problems are often the result of several different underlying systems that you need to understand to find a dynamic solution. 

Let’s take the teacher example from above. 

If a certain student is not doing too well and keeps getting poor grades, you might be tempted to go the easy route and simply chastise them and tell them to study more.

This, in a lot of cases, might simply not work because you’re not addressing the root cause of the problem.

The student might, for example, be burned out , unmotivated by the curriculum, or simply struggling with specific topics.

A problem-solving solution that’s more likely to work would be to talk to the student (or their parents), try to understand the reason for their poor grades, and address the root cause behind the problem itself.

#4. Visualize the problem 

This may not apply to all situations, but it can definitely come in handy for most. 

Drawing a diagram to visualize the situation or your solution to the problem can help you grasp its complexity better - especially if the problem is multi-faceted. Anything from PowerPoint to a piece of white paper can be a good tool to visualize your problem, highlight the problem area, and tackle it more effectively.

#5. Brainstorm solutions 

After you’ve done all the above, it’s time to start thinking about solutions. 

This is another step of the problem-solving process that’s based on collaboration and effective communication. In the brainstorming phase, you should sit with team members or relevant stakeholders and come up with as many creative ideas and solutions as possible. 

This is not where you come up with your most refined, well-thought-out ideas. Instead, it’s where you discuss freely and combine diverse knowledge and analysis of the problem to come up with diverse solutions. 

Brainstorming is an essential part of problem-solving that can help you break out of boring or predictable ideas and thinking patterns. 

#6. Choose the best answer(s)

This is where decision-making skills come in. With a list of different potential solutions, you can narrow down your options to finally choose the best one. 

To reach a solution more easily, take the following into consideration:

  • Your company’s/organization’s objectives
  • The budget and the timeframe at your disposal
  • The success outcomes
  • Potential risks linked to the solution 

Finally, discuss your solutions with relevant stakeholders and team members to gather all the possible feedback that can help you make the best possible decision. 

And remember - once you’ve chosen the best possible solution to a problem, your work is far from over. Being a problem solver also includes the following: 

  • Develop and implement an action plan
  • Monitor the progress of your plan 
  • Make necessary adjustments during the process
  • Evaluate the outcomes of your solution 

Problem-Solving Skills Resume Example

Problem-Solving Skills Resume Example

Want a resume that makes your problem-solving skills pop like the above example? 

Use one of our tried-and-tested resume templates . 

They’re free, modern, and created in collaboration with some of the best HR professionals from around the globe!

Key Takeaways 

And that's a wrap on problem-solving skills. By now, you should know everything there is to know on the topic. 

Before you go, here are the main points we covered in this article: 

  • Problem-solving skills are a set of soft skills that help you solve problems effectively. They involve critical thinking, analytical skills, creativity, communication skills, and attention to detail. 
  • Problem-solving skills can improve your employability, work performance, and personal brand. 
  • Add your problem-solving skills to your resume summary, under the soft skills section, and in your work history section. 
  • When you’re creating your work history section, make sure to tailor it to the job, focus on your achievements and make them quantifiable, and use action verbs and keywords from the job description. 
  • To get better at solving problems, follow these steps: identify and understand the problem, research the systems that make up the problem, visualize the problem, brainstorm, and choose the best possible solution. 
  • Once that’s done, create an action plan and make sure to monitor its progress as you’re implementing it. 

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Problem solving skills and how to improve them (with examples)

What’s life without its challenges? All of us will at some point encounter professional and personal hurdles. That might mean resolving a conflict with coworkers or making a big life decision. With effective problem solving skills, you’ll find tricky situations easier to navigate, and welcome challenges as opportunities to learn, grow and thrive. 

In this guide, we dive into the importance of problem solving skills and look at examples that show how relevant they are to different areas of your life. We cover how to find creative solutions and implement them, as well as ways to refine your skills in communication and critical thinking. Ready to start solving problems? Read on.

What is problem solving? 

Before we cover strategies for improving problem solving skills, it's important to first have a clear understanding of the problem solving process. Here are the steps in solving a problem:

  • Recognise the issue you are facing 
  • Take a look at all the information to gain insights
  • Come up with solutions
  • Look at the pros and cons of each solution and how it might play out
  • Plan, organise and implement your solution
  • Continuously assess the effectiveness of the solution and make adjustments as needed

Problem solving skills

There’s more to problem solving than coming up with a quick fix. Effective problem solving requires wide range of skills and abilities, such as:

  • Critical thinking: the ability to think logically, analyse information and look at situations from different perspectives.
  • Creativity: being able to come up with innovative, out-of-the-box solutions.
  • Decision-making: making informed choices by considering all the available information.
  • Communication: being able to express ideas clearly and effectively.
  • Analytical skills: breaking down complex problems into smaller parts and examining each one.
  • Time management: allocating time and resources effectively to address problems.
  • Adaptability: being open to change and willing to adjust strategies.
  • Conflict resolution: skillfully managing conflicts and finding solutions that work for all.

Examples of problem solving skills

Problem solving skills in the workplace are invaluable, whether you need them for managing a team, dealing with clients or juggling deadlines. To get a better understanding of how you might use these skills in real-life scenarios, here are some problem solving examples that are common in the workplace.

  • Analytical thinking

Analytical thinking is something that comes naturally to some, while others have to work a little harder. It involves being able to look at problem solving from a logical perspective, breaking down the issues into manageable parts. 

Example scenarios of analytical thinking

Quality control: in a manufacturing facility, analytical thinking helps identify the causes of product defects in order to pinpoint solutions.

Market research: marketing teams rely on analytical thinking to examine consumer data, identify market trends and make informed decisions on ad campaigns.

  • Critical thinking

Critical thinkers are able to approach problems objectively, looking at different viewpoints without rushing to a decision. Critical thinking is an important aspect of problem solving, helping to uncover biases and assumptions and weigh up the quality of the information before making any decisions. 

Example scenarios of critical thinking

  • Strategic planning: in the boardroom, critical thinking is important for assessing economic trends, competitor threats and more. It guides leaders in making informed decisions about long-term company goals and growth strategies.
  • Conflict resolution: HR professionals often use critical thinking when dealing with workplace conflicts. They objectively analyse the issues at hand and find an appropriate solution.


Making decisions is often the hardest part of problem solving. How do you know which solution is the right one? It involves evaluating information, considering potential outcomes and choosing the most suitable option. Effective problem solving relies on making well-informed decisions.

Example scenarios of decision-making

  • Budget allocation: financial managers must decide how to allocate resources to various projects or departments. 
  • Negotiation: salespeople and procurement professionals negotiate terms, pricing and agreements with clients, suppliers and partners.

Research skills

Research skills are pivotal when it comes to problem solving, to ensure you have all the information you need to make an informed decision. These skills involve searching for relevant data, critically evaluating information sources, and drawing meaningful conclusions. 

Example scenarios of research skills

  • Product development: a tech startup uses research skills to conduct market research to identify gaps and opportunities in the market. 
  • Employee engagement: an HR manager uses research skills to conduct employee surveys and focus groups.

A little creative flair goes a long way. By thinking outside the box, you can approach problems from different angles. Creative thinking involves combining existing knowledge, experiences and perspectives in new and innovative ways to come up with inventive solutions. 

Example scenarios of creativity

  • Cost reduction: creative problem solvers within a manufacturing company might look at new ways to reduce production costs by using waste materials.
  • Customer experience: a retail chain might look at implementing interactive displays and engaging store layouts to increase customer satisfaction and sales.


It’s not always easy to work with other people, but collaboration is a key element in problem solving, allowing you to make use of different perspectives and areas of expertise to find solutions.

Example scenarios

  • Healthcare diagnosis: in a hospital setting, medical professionals collaborate to diagnose complex medical cases.
  • Project management: project managers coordinate efforts, allocate resources and address issues that may arise during a project's lifecycle.

Conflict Resolution

Being able to mediate conflicts is a great skill to have. It involves facilitating open communication, understanding different perspectives and finding solutions that work for everyone. Conflict resolution is essential for managing any differences in opinion that arise.

Example scenarios of conflict resolution

  • Client dispute: a customer might be dissatisfied with a product or service and demand a refund. The customer service representative addresses the issue through active listening  and negotiation to reach a solution.
  • Project delay: a project manager might face resistance from team members about a change in project scope and will need to find a middle ground before the project can continue.

Risk management

Risk management is essential across many workplaces. It involves analysing potential threats and opportunities, evaluating their impact and implementing strategies to minimise negative consequences. Risk management is closely tied to problem solving, as it addresses potential obstacles and challenges that may arise during the problem solving process.

Example scenarios of risk management

  • Project risk management: in a construction project, risk management involves identifying potential delays, cost overruns and safety hazards. Risk mitigation strategies are developed, such as scheduling buffers and establishing safety protocols. 
  • Financial risk management: in financial institutions, risk management assesses and manages risks associated with investments and lending.


Effective communication is a skill that will get you far in all areas of life. When it comes to problem solving, communication plays an important role in facilitating collaboration, sharing insights and ensuring that all stakeholders have the same expectations. 

Example scenarios of communication

  • Customer service improvement: in a retail environment, open communication channels result in higher customer satisfaction scores.
  • Safety enhancement: in a manufacturing facility, a robust communication strategy that includes safety briefings, incident reporting and employee training helps minimise accidents and injuries.

How to improve problem solving skills 

Ready to improve your problem solving skills? In this section we explore strategies and techniques that will give you a head start in developing better problem solving skills. 

Adopt the problem solving mindset

Developing a problem solving mindset will help you tackle challenges effectively . Start by accepting problems as opportunities for growth and learning, rather than as obstacles or setbacks. This will allow you to approach every challenge with a can-do attitude.

Patience is also essential, because it will allow you to work through the problem and its various solutions mindfully. Persistence is also important, so you can keep adapting your approach until you find the right solution.

Finally, don’t forget to ask questions. What do you need to know? What assumptions are you making? What can you learn from previous attempts? Approach problem solving as an opportunity to  acquire new skills . Stay curious, seek out solutions, explore new possibilities and remain open to different problem solving approaches.

Understand the problem

There’s no point trying to solve a problem you don’t understand. To analyse a problem effectively, you need to be able to define it. This allows you to break it down into smaller parts, making it easier to find causes and potential solutions. Start with a well-defined problem statement that is precise and specific. This will help you focus your efforts on the core issue, so you don’t waste time and resources on the wrong concerns.

Strategies for problem analysis

  • Start with the problem statement and ask ‘Why?’ multiple times to dig deeper.
  • Gather relevant data and information related to the problem. 
  • Include those affected by the problem in the analysis process.
  • Compare the current problem with similar situations or cases to gain valuable insights.
  • Use simulations to explore potential outcomes of different solutions.
  • Continuously gather feedback during the problem solving process. 

Develop critical thinking and creativity skills

Critical thinking and creativity are both important when it comes to looking at the problem objectively and thinking outside the box. Critical thinking encourages you to question assumptions, recognise biases and seek evidence to support your conclusions. Creative thinking allows you to look at the problem from different angles to reveal new insights and opportunities.

Enhance research and decision-making skills

Research and decision-making skills are pivotal in problem solving as they enable you to gather relevant information, analyse options and choose the best course of action. Research provides the information and data needed, and ensures that you have a comprehensive understanding of the problem and its context. Effective decision-making is about selecting the solution that best addresses the problem.

Strategies to improve research and decision-making skills

  • Clearly define what you want to achieve through research.
  • Use a variety of sources, including books, articles, research papers, interviews, surveys and online databases.
  • Evaluate the credibility and reliability of your information sources.
  • Incorporate risk assessment into your decision-making process. 
  • Seek input from experts, colleagues and mentors when making important decisions. 
  • After making decisions, reflect on the outcomes and lessons learned. Use this to improve your decision-making skills over time.

Strengthen collaboration skills

Being able to work with others is one of the most important skills to have at work. Collaboration skills enable everyone to work effectively as a team, share their perspectives and collectively find solutions. 

Tips for improving teamwork and collaboration

  • Define people’s roles and responsibilities within the team. 
  • Encourage an environment of open communication where team members feel comfortable sharing ideas.
  • Practise active listening by giving full attention to others when they speak. 
  • Hold regular check-in sessions to monitor progress, discuss challenges and make adjustments as needed.
  • Use collaboration tools and platforms to facilitate communication and document progress. 
  • Acknowledge and celebrate team achievements and milestones. 

Learn from past experiences

Once you’ve overcome a challenge, take the time to look back with a critical eye. How effective was the outcome? Could you have tweaked anything in your process? Learning from past experiences is important when it comes to problem solving. It involves reflecting on both successes and failures to gain insights, refine strategies and make more informed decisions in the future. 

Strategies for learning from past mistakes

  • After completing a problem solving effort, gather your team for a debriefing session. Discuss what went well and what could have been better.
  • Conduct a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) of resolved problems. 
  • Evaluate the outcomes of past solutions. Did they achieve the desired results? 
  • Commit to continuous learning and improvement. 

Leverage problem solving tools and resources

Problem-solving tools and resources are a great help when it comes to navigating complex challenges. These tools offer structured approaches, methodologies and resources that can streamline the process. 

Tools and resources for problem solving

  • Mind mapping: mind maps visually organise ideas, concepts and their relationships. 
  • SWOT (Strengths, Weaknesses, Opportunities, Threats) Analysis: helps in strategic planning and decision-making.
  • Fishbone diagram (Ishikawa Diagram): this tool visually represents the potential root causes of a problem, helping you identify underlying factors contributing to an issue.
  • Decision matrices:  these assist in evaluating options by assigning weights and scores to criteria and alternatives.
  • Process flowcharts: these allow you to see the steps of a process in sequence, helping identify where the problem is occuring.
  • Decision support software: software applications and tools, such as data analytics platforms, can help in data-driven decision-making and problem solving.
  • Online courses and training: allow you to acquire new skills and knowledge.

Regular practice

Practice makes perfect! Using your skills in real life allows you to refine them, adapt to new challenges and build confidence in your problem solving capabilities. Make sure to try out these skills whenever you can.

Practical problem solving exercises 

  • Do puzzles, riddles and brainteasers regularly. 
  • Identify real-life challenges or dilemmas you encounter and practice applying problem solving techniques to these situations.
  • Analyse case studies or scenarios relevant to your field or industry. 
  • Regularly review past problem solving experiences and consider what you learned from them. 
  • Attend workshops, webinars or training sessions focused on problem solving. 

How to highlight problem solving skills on a resumé

Effectively showcasing your problem solving skills on your resumé  is a great way to demonstrate your ability to address challenges and add value to a workplace. We'll explore how to demonstrate problem solving skills on your resumé, so you stand out from the crowd.

Incorporating problem solving skills in the resumé summary

A resumé summary is your introduction to potential employers and provides an opportunity to succinctly showcase your skills. The resumé summary is often the first section employers read. It offers a snapshot of your qualifications and sets the tone for the rest of your resumé.

Your resumé summary should be customised for different job applications, ensuring that you highlight the specific problem solving skills relevant to the position you’re applying for.

Example 1: Project manager with a proven track record of solving complex operational challenges. Skilled in identifying root causes, developing innovative solutions and leading teams to successful project completion.

Example 2: Detail-oriented data analyst with strong problem solving skills. Proficient in data-driven decision-making, quantitative analysis and using statistical tools to solve business problems.

Highlighting problem solving skills in the experience section

The experience section of your resumé presents the perfect opportunity to demonstrate your problem solving skills in action. 

  • Start with action verbs: begin each bullet point in your job descriptions with strong action verbs such as, analysed, implemented, resolved and optimised.
  • Quantify achievements: use numbers and percentages to illustrate the impact of your solutions. For example: Increased efficiency by 25% by implementing a new workflow process.
  • Emphasise challenges: describe the specific challenges or problems you faced in your roles. 
  • Solution-oriented language: mention the steps you took to find solutions and the outcomes achieved.

Including problem solving skills in the skills section

The skills section of your resumé should showcase your top abilities, including problem solving skills. Here are some tips for including these skills.

  • Use a subsection: within your skills section, you could create a subsection specifically dedicated to problem solving skills – especially if the role calls for these skills.
  • Be specific: when listing problem solving skills, be specific about the types of role-related problems you can address. 
  • Prioritise relevant skills: tailor the list of problem solving skills to match the requirements of the job you're applying for. 

Examples of problem solving skills to include:

  • Creative problem solving
  • Decision making
  • Root cause analysis
  • Strategic problem solving
  • Data-driven problem solving
  • Interpersonal conflict resolution
  • Adaptability
  • Communication skills
  • Problem solving tools
  • Negotiation skills

Demonstrating problem solving skills in project sections or case studies

Including a dedicated section for projects or case studies in your resumé allows you to provide specific examples of your problem solving skills in action. It goes beyond simply listing skills, to demonstrate how you are able to apply those skills to real-world challenges.

Example – Data Analysis

Case Study: Market Expansion Strategy

  • Challenge: the company was looking to expand into new markets but lacked data on consumer preferences and market dynamics.
  • Solution: conducted comprehensive market research, including surveys and competitor analysis. Applied this research to identify target customer segments and developed a data-driven market-entry strategy.
  • Result: successfully launched in two new markets, reaching our target of 30% market share within the first year.

Using problem solving skills in cover letters

A well-crafted cover letter is your first impression on any potential employer. Integrating problem solving skills can support your job application by showcasing your ability to address challenges and contribute effectively to their team. Here’s a quick run-down on what to include:

  • Begin your cover letter by briefly mentioning the position you're applying for and your enthusiasm for it.
  • Identify a specific challenge or issue that the company may be facing, to demonstrate your research and understanding of their needs.
  • Include a brief story or scenario from your past experiences where you successfully applied problem solving skills to address a similar challenge. 
  • Highlight the positive outcomes or results achieved through your problem solving efforts. 
  • Explain how your skills make you the ideal person to address their specific challenges.

Problem solving skills are essential in all areas of life, enabling you to overcome challenges, make informed decisions, settle conflicts and drive innovation. We've explored the significance of problem solving skills and how to improve, demonstrate and leverage them effectively. It’s an ever-evolving skill set that can be refined over time. 

By actively incorporating problem solving skills into your day-to-day, you can become a more effective problem solver at work and in your personal life as well.

What are some common problem solving techniques?

Common problem solving techniques include brainstorming, root cause analysis, SWOT analysis, decision matrices, the scientific method and the PDCA (Plan-Do-Check-Act) cycle. These techniques offer structured approaches to identify, analyse and address problems effectively.

How can I improve my critical thinking skills?

Improving critical thinking involves practising skills such as analysis, evaluation and problem solving. It helps to engage in activities like reading, solving puzzles, debating and self-reflection.

What are some common obstacles to problem solving?

Common obstacles to problem solving include biases, lack of information or resources, and resistance to change. Recognising and addressing these obstacles is essential for effective problem solving.

How can I overcome resistance to change when implementing a solution?

To overcome resistance to change, it's essential to communicate the benefits of the proposed solution clearly, involve stakeholders in the decision-making process, address concerns and monitor the implementation's progress to demonstrate its effectiveness.

How can problem solving skills benefit my career?

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Strong Analytical Thinking Skills: Example Usage on Resume, Skill Set and Top Keywords in 2024

Here are the top ways to show your analytical thinking skills on your resume. Find out relevant analytical thinking keywords and phrases and build your resume today.

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What are analytical thinking skills?

Why are analytical thinking skills important on your resume.

  • What traits, skills, and abilities help you demonstrate strong analytical skills on your resume?"?

How to demonstrate strong analytical thinking skills on your resume

Analytical thinking skills are a set of soft skills that help you recognize, collect and process data related to a problem that needs to be solved efficiently. They also help you identify improvement possibilities or predict and prevent disaster.

Great analytical thinking skills usually cover a spectrum of abilities such as Communication, Creativity, Critical thinking, Data analysis, and Research.

To demonstrate what we mean, let’s have a quiz. In WW2, the RAF aimed to reinforce their airplanes so that they have a better chance of survival. They knew which parts of the airplane received the most bullet holes. So, what did they do? Keep reading and you will find out.

Because analytical thinking skills are a set, you will need to demonstrate them indirectly in your resume, highlighting the abilities we mentioned a few lines earlier. HR officers will look for them in the skill section, especially if the job title you are applying for contains the word “analyst”.

In simple words, analytical thinking skills ensure survival and progress. In the corporate world, analytical skills are vital for making an enterprise profitable. Those with analytical skills show the way and lead the path. Decisions and actions are based on those skills and without them, any company is doomed. This is why the most sought-after employees and executives are the ones with a proven record of analytical thinking. To see patterns and trends, to draw logical conclusions, and be able to communicate that within the organization is a must in finances, data science, medicine, marketing, law, and many more well-paid and prestigious positions.

What traits, skills, and abilities help you demonstrate strong analytical skills on your resume?"?

  • Observation skills and curiosity : sometimes the data you need to solve a problem is not delivered to your desk. You need not only to see what is in front of you, but what is missing. Remember our RAF planes? Some came back, but some did not.
  • Research : once you notice a problem, you will have to look for data. Here you need to be patient, study the problem, and collect all the relevant information and data you can. You need to be creative in finding places where to look for it.
  • Data analysis : to analyze data, you need to be able to concentrate and systematize the information. This is where the patterns and dependencies will show up. Your job is to make sense of it and come up with a conclusion.
  • Creativity and Critical thinking : to be able to think critically and creatively means to be able to avoid the obvious. Often, critical thinking means exploring even impossible angles to find a solution. A good example that comes to mind is Israel’s 10th man approach, depicted in the movie “Z world war”. The rule states that the 10th member of their council is obligated to doubt anything if all nine others agree on a decision. By the way, do you still think about the RAF planes? Back then they found the solution, avoiding the obvious.
  • Communication : once you have a solution, you will need to find a way to communicate it to your colleagues. Here you need to know how to present the information when to present it, how to draw attention and how to inspire.
  • Give examples with critical situations on your job that demonstrate those skills
  • Describe a specific process or method you use
  • Think of major achievements and breakthroughs made possible by your analytical skills
  • If you practice brain games and read a lot of books, make sure to include this in the “Interests” section, as these improve analytical skills.
  • List specific courses or certificates related to analytical skills

Writing “Strong analytical thinking skills” on your resume is simply not enough. You will need to prove your case, convincing the HR officer that you might be able to think analytically. You have to show examples, achievements and be creative. Remember, the HR officer uses analytical skills as well to find a suitable candidate.

Below you will find relevant examples that will help you start:

Example 1: Show your analytical thinking skills in your experience bullet point

  • • Developed a market entry strategy in California, targeting 1 million bottles sold in the first year of operations
  • • Increased the store turnover by 20%and the main KPIs by 15% by proficient management of stock and orders
  • • Successfully managed and motivated a 5-member team, reducing the staff turnover to 0
  • • Successfully managed events with more than 50 suppliers involved and up to 500 participants
  • • Recruited, trained and managed multicultural team composed of approximately 100 persons
  • • First ever digital content into TV integration increased impressions +2%
  • • Invented a cross-category solutions, bringing +3% penetration on Telivus portfolio and +5.7% sales increase

Example taken from our Project Manager resume guide

The applicant demonstrates strong analytical skills by meeting his sales forecast. His analysis of stock and orders allowed him to implement a strategy that resulted in savings for the company. This also shows that he can work with data. The experience in managing events with more participants and at a bigger scale repeatedly shows the candidate’s ability to plan and communicate. The word “Invented” speaks of creativity.

Example 2: Demonstrate analytical skills in your resume summary

Example taken from our Software Engineer resume guide

We can see that the candidate has a major achievement. More importantly, the achievement is for an “optimized” network. Any optimization is a result of analytical skills. Especially useful are achievements confirmed by a third-party organization.

Example 3: Use your achievements to make the point

Example taken from our Resumes of Chernobyl article

This is what counts. We can see that Mr. Legasov “Led the investigation” of the Chernobyl disaster, which is to show that he conducted research and collected data. Then he analyzed the data and using creative and critical thinking he came up with conclusions and solutions. “Pointed to the problems” is the most incredible part of his achievements. Although the party and the whole political situation did not allow for honesty and the spread of information, he put his will and communication skills and work and informed the world about the dangers of RBMK-1000 reactors.

Top related skills to strong analytical skills:

  • Public Speaking
  • Demonstrate, do not claim: Lead the HR officer through your achievements and results.
  • Make them believe in you: List any awards and recognition.
  • Be wise with words: Sort and clear sentences. Action and power verbs. Only the essence. You will explain the details later at the interview.

And what happened to those pilots and their planes? An analyst at the RAF concluded that they need to reinforce the parts of the plane where there are no bullet holes. The reason for this was that although hit many times, the planes they studied returned after all. The rest hit in other places, did not.

About this report:

Data reflects analysis made on over 1M resume profiles and examples over the last 2 years from

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