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The Importance of Pre-Booking Your Airport Taxi Transfer

When planning a trip, there are many things to consider, from booking flights to finding accommodations. One often overlooked aspect is arranging transportation to and from the airport. While some travelers opt for public transportation or car rentals, pre-booking an airport taxi transfer offers numerous benefits that can greatly enhance your travel experience. In this article, we will explore the importance of pre-booking your airport taxi transfer and why it should be an essential part of your travel plans.

Convenience and Peace of Mind

One of the main advantages of pre-booking your airport taxi transfer is the convenience it provides. After a long flight, the last thing you want is to wait in long queues for a taxi or navigate unfamiliar public transportation systems. By arranging your transport in advance, you can have peace of mind knowing that a reliable driver will be waiting for you as soon as you land.

Moreover, pre-booking allows you to choose the type of vehicle that best suits your needs. Whether you’re traveling alone or with a group, there are various options available – from sedans to minivans – ensuring that everyone can travel comfortably without any hassle.


Time is precious when traveling, especially if you have connecting flights or important appointments upon arrival. By pre-booking your airport taxi transfer, you eliminate the need to search for transportation upon arrival and can instead focus on getting to your destination swiftly.

Professional airport taxi services understand the importance of punctuality and strive to provide timely pickups and drop-offs. With their knowledge of local traffic patterns and alternative routes, they ensure that you reach your destination on time even during peak hours.

Safety and Reliability

Safety should always be a top priority when traveling in an unfamiliar city or country. Pre-booking an airport taxi transfer allows you to choose licensed and reputable companies with experienced drivers who prioritize passenger safety.

Unlike random taxis or rideshare services, pre-booked airport transfers undergo stringent checks and vetting processes to ensure the highest standards of service. Additionally, these drivers are familiar with the local area, reducing the risk of getting lost or encountering unsafe neighborhoods.


Contrary to popular belief, pre-booking your airport taxi transfer can actually be cost-effective in the long run. While it may seem cheaper to hail a taxi upon arrival, hidden charges and surge pricing can quickly add up. By booking in advance, you have a clear understanding of the costs involved and can avoid any unpleasant surprises.

Furthermore, many airport taxi transfer services offer competitive rates and discounts for early bookings. This allows you to save money while still enjoying the convenience and comfort provided by a reliable transport service.

In conclusion, pre-booking your airport taxi transfer is an essential step in ensuring a smooth and stress-free travel experience. From convenience and time-saving benefits to safety and cost-effectiveness, there are numerous reasons why it should be a priority when planning your next trip. So, don’t leave transportation to chance – book your airport taxi transfer in advance and enjoy a hassle-free journey from start to finish.

This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.


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Do not book with this bogus company

Do not book with this bogus company. My flight from LHR to Glasgow was changed to another plane and would arrive to 2 hours late. I had message contact with the taxi driver. He said he was fine with coming later but since the plane has a new number I had to get booking.com to send him the new flight number. They refused, they said it would be a cancellation, no it was not. My credit card company agreed with me and they did not pay for this bogus ride. Also realize you might save a few $ by booking ahead but there are plenty of local taxis at every airport. I have decided I rather pay locally then be involved with booking.com. I have done business with them for years but never booked a taxi before. I am not going to use booking.com for anything anymore. I hear expedia is a much better booking agent. JUST SAY NO TO BOOKING.COM

Date of experience : October 11, 2023

Our 2022 Transparency Report has landed

Due to weather.

Due to weather, flight was delayed by 3 hours. We were put on the next connecting flight which was an hour later. Contacted Booking.com Taxi two hours before the original arrival time to see if driver can meet us at the next connecting flight. The destination airport to our hotel was only 20 minutes. Booking.com Taxi said they need 24 hours notice to make changes. No refund if $18.18. Upon arrival, hailed taxi which costed only $7. Would never use Booking.com Taxi again. Even Booking.com for hotels, not sure if you are getting the best rates.

Date of experience : October 27, 2023

It was so easy to book

It was so easy to book, good price, great communication when we got to the airport. Very friendly service via WhatsApp and our driver. Would absolutely use again

Date of experience : October 30, 2023

Warsaw airport pickup never happened

My wife a single female traveller we felt it was safe hands for a driver to meet her and take her to the hotel. After an international flight to Warsaw then receiving phone calls from my wife no one to meet her, I called the taxi driver and the phone just rang out. My wife desperately tired and just wanting to go to the hotel got a Uber from what was paid for a nicety has resulted in a massive disappointment and they have now refused a refund.

Date of experience : October 16, 2023

Disappointing No Show - Swift Response & Refund

Booked a pick up at Barcelona Airport. Driver claimed he had waited an hour, but neither he nor his vehicle seen inside or outside arrivals. Swift investigation by Booking.com, full refund plus difference paid for local taxi.

Date of experience : October 05, 2023

Internal security check failed.

Been using booking.com for years with no issues and now decided to use taxi.booking.com for convinince however booking immediately failed with no apparent reason. Money were deducted and returned to the credit card. Reached out to support and was told that I didn't pass "internal security checks", whatever that means. Support could not explained the reason why. After chatting with another support person - turns out that taxi.booking.com and booking.com are two separate entities and are using different services for their security checks. In conclusion - never going to use taxi.booking.com but will keep using booking.com

Date of experience : October 15, 2023

Would not use - booked 2 taxi transfers via booking.com, both late and even so that we almost lost the flight. Drivers and local customer service dont speak english. One taxi was really dirty, smelling urine, driver went to a local bar in the middle of the 1h drive. Enough?

Date of experience : September 23, 2023

Totally unreliable, Scam

Totally unreliable. I booked a taxi on booking.com from Kayseri airport to Adora Caves Suites in Goreme for 22nd September and was required to pay the full amount in advance, GBP 45.39. They confirmed on email and had the correct flight details, Booking reference: 33552189. The driver was required to wait at the exit holding a placard with my name. No body showed up at the airport. Now they are refusing to refund. It appears to be a total scam. Never book through them. They are bringing disrepute to the Booking.com hotel reservations too. Booking.com should not allow scamsters to use their site.

Date of experience : September 22, 2023

Do NOT USE. They offered me a free service and then charged and then charged my credit card for another ride that never took place. The customer services agreed the first mas FREE but do not help with the refund only continue to send emails in reply to mine saying they can not help. Absolutely dreadful service. DO NOT USE THIS SERVICE!!!

Date of experience : September 15, 2023

Avoid!!!! Don't use.

Booked a taxi, got confirmation and a text message from taxi company Get-E. Arrived at airport ..no taxi. Taxi company contacted who stated they had no booking!!! As we booked through Booking.com they stated they would not refund. Booking.com contacted several times and given runaround. No one accepting responsibility. Appalling service and state of affairs. Never book a taxi from here. Official complaint made now l have to wait a week for them to investigate apparently. Used a taxi at the airport at less than half the price!! Get-E are a rip off.

Date of experience : September 12, 2023

********UNDERCOVER SCAM. DO NOT USE *********

I DON'T even want to it 1 star! Website is an undercover scam! Their website won't let me to update my arrival flight. It has been down for a week now! Due to poor service and I want to cancel my booking. They now say my booking is completed and full refund can not be given due to policy!!. What the ****!!! My booking confirmation said 'This booking can be cancelled for free up to 24 hours before pick-up time" I don't arrive until 6th October! *** DO NOT USE ***

Date of experience : September 26, 2023

Booking.com taxi from Milan Malpensa airport.…

Booked a taxi through booking.com from Milan airport to the city centre. Was contacted by the taxi driver the day before with exact instructions on where to meet, and again when our flight landed. Collected us as planned, comfortable air-conditioned car, no complaints at all. Have used previously on short trip from Arrecife airport, again no complaints, would recommend booking.com taxis.

Date of experience : August 17, 2023

Was my first time using this Taxi app…

Was my first time using this Taxi app on Booking.Com my driver could not pick me up due to the long wait at passport control he then orgized another taxi driver to collect me as he was very unpleasant with me asking for a fee as I already paid online won't recommend this taxi app will only use this for booking Hotels

Date of experience : September 04, 2023

I have used Booking.com taxi transfers for over 10 years but will never use them again. I booked a taxi from Civitavecchia port to airport and the driver was 25 minutes late. I also paid for an executive car and got a dirty clapped out Renault. I have been emailing back and forth 6 times and the result was “sorry but there is nothing they can do” As the UK is now out of Europe you don’t have a leg to stand on as you are not ABTA or ATOL protected. Use another Company - the time before they were 45 minutes late.

Date of experience : September 09, 2023

Taxi service ... never again.

Booked a taxi 3 time.. 3rd time lucky I thought ...... Vienna - taxi Vienna 25 mins late although they kept in contact and apologised. Portugal - 15 min late .... and my return journey no show at all . So jump a Bolt instead Booking .com handled the complaint well ... but won't be using the service again.

Date of experience : September 24, 2023

Absolutely a con! We were delayed and missed original flight arriving in Rome with in a couple of ours delay. Called Booking.CON to advise them of our late arrival. They refuse to reschedule the pickup and canceled our ride. No refund! Did not offer to book us a new ride even with new fair. Basically abounded us middle of the night.! Never book ahead even if you have to pay a bit more at the airports! TOTAL SCAM!

Date of experience : September 19, 2023

My experience was perfect

I booked a Transfer from Central Istanbul to the Airport. I got a comfortable people carrier. It arrived on time and the price was less than a local taxi and much cheaper than any other transfer. Looking at the comments I think the issue is Airport to hotel to transfer. However, hotel to Airport seems to be fine. I cannot fault the service. VIP travel but the price was very cheap.

Date of experience : September 14, 2023

Don't use!!!!

Totally useless whenever I have booked a transfer it always asks flight arrival and departure times. Not what time do I think I want picking up. Received pick up time late it was my flight time tried to get through to tell them this, got cut off. When I tried day of flight was told its too late to change. Dont ever use.

Date of experience : September 28, 2023

Don't use bookings.com for transportation

Don't book any transportation through booking.com, one hour wait time which they must then believe is enough time to get off the plane, go through immigration, then to baggage claim, customs and declaration and arrive at the meeting point.. all in 60 minutes. Such a good undercover scam, it's not evident til you're at your destination when you realise there's no way you'll be able to make it.

Date of experience : July 28, 2023

Stress I did not need.

Booking for a transfer from Kavala airport to Thassos was made a couple of weeks before departure from Birmingham. A few days before departure they cancelled. Spent a lot of time backwards and forwards with customer service eventually rebooking with them and receiving confirmation. With 24 hours to go they cancelled again. This time I booked with a Thassos company who charged 50% (yes fifty percent) less and went like clockwork. Needless to say I cancelled the return and booked locally. Two lessons learned 1)- never take the lazy option of using your holiday booking company for transfers 2) Never use booking.com for taxis.

Date of experience : September 02, 2023

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Do not use Booking.com for anything! - Book Taxi Istanbul

  • Europe    
  • Turkiye    
  • Istanbul    
  • Istanbul - Things to Do    
  • Book Taxi Istanbul

My first time in Istanbul and I thought I was going to be smart by checking that my Uber APP worked... read more

booking com taxi booking reviews

This is the most shameful conduct I've ever come across from human beings. From taxi drivers trying... read more

booking com taxi booking reviews

Do not use Booking.com for anything!

Booking.com should never be used to book taxis as they do not turn up yet still charge. I am still waiting on my refund after several months now.

By the time we got to the airport I new what was going to happen as it happens so frequently. My son has motion sickness, and told the damn guy that he is going to be sick if he goes too fast. The guy turned the GPS off! Well we all know why. He just started to go around the airport and after 20 minutes we just passed the terminal area of the airport again. I told the guy if we are still around the airport and he said no. He charged us more than twice as the price I asked later from the hotel receptionist. My son got sick to his stomach when we eventually got to our room. The guy's name was IHSAN. This is his car plate number: 34 TDU 75 and it is blue! AVOID HIM FOR YOUR OWN SAEFTY AND MONEY!

I had booked a private car transfer from to my accomodation (AirBnB) from the airport as I was arriving late and travelling solo. The car was in fact a large van not a sedan as started in booking. The driver got lost and ended up having to turn around but eventually got to the accomodation. The pick up from the accommodation was terrible. The driver got lost and didn’t inform me. So I was awaiting for over 40mins for him to eventually arrive. This was only possible as my accommodation host was able to call the company and then the driver and guide him (all in Turkish) to a local cafe for pickup instead. Even my host said the guy was stupid and didn’t know what he was doing or how to get to the address. My host had to stay on the phone with him and navigate him to the cafe. After he arrived, the traffic had increased and it took us a lot longer to leave the centre of Istanbul. He kept saying 30mins when my Google maps said it was going to take at least 50mins. At this point, I was very close to missing the checkin for my flight - I just made it with 2mins before check in closed! Even though I had booked the service with plenty of time to allow for traffic, due to the incompetence of the driver and the service I was stressed and anxious. I was very lucky that the airline was understanding and that I checked in online the night before. I would not recommend this service to anyone. This is not what you would expect when you pay for a luxury pick up service! Especially when you pay so much (€45 one way). I would say just download the BiTaxsi app (it’s similar to Uber, Ola, etc) and will allow you to grab an offical taxi and the fares will be fixed.

Istanbul is a very big city. Moving in Istanbul is not easy. In most of case, because of the weakness of public transportation, “Taksi” become the sole choice, despite lots of inconveniences. Be careful when you decide to book, or to catch a taxi in Istanbul. I learned a lots!😥😪 Some recommendations: 1. Design yourself a detailed visit plan, including address. Always make sure about your final destination, go to details, as detailed as possible. Do not follow or agree with advices given by taxi drivers. Monitor the current route, compare with your planned route by using google map. Stop the driver if any suspicions. “Taksi” driver are very “friendly”. They smile, they talk a lots, regardless your interests. After that, they try to convince you that your destination/your visit plan is not good, or the google map is not reliable, and bring to an “alternative” option 10 km aways! 2. Be aware about the meter. Ask the driver where is the meter. Verify the status. Pay only the exact amount. 3. Do not use your card, in car. Always prepare cash. “Taksi” driver may do some magics. The driver insert your card into the machine, than shows you something in the machine screen (in Turkish language, so you can not understand it), and finally, asks you pay by cash. Later, you find that you paid “twice”. 4. Uber in Istanbul is not Uber. In Istanbul, if you use your Uber APP, nothing appeared: no distance, no calculated fare, and most important: there are “Taksi”. So Uber is paralyzed. Conclusion: Do not move in Istanbul by using “Taksi”😭

Dear Guest, this page is destinated to review the services of a private company, named Book Taxi Istanbul... This is not the right place to post generic reccomandations and reviews about the ctaxi service in Istanbul. Thanks for understanding

You hail a taxi on the street in Istanbul. You provide the name of your hotel. You are clearly a western visitor. Keep your professional distance - do not be charmed by the banter of some drivers. Here is their scam: I cannot drive up to the hotel on account of traffic, so if I may drop you off here (two minutes walk, that is not unreasonable). Meanwhile, and usually in darkness, you hand the driver a large note. He then quickly and with the sleight of hand of a circus magician, swops it for a much smaller note - and informs you that you owe him a great deal more.....I fell for this scam once. So what you do is, either Insist that he take you to your hotel forecourt (which he is trying to avoid) and/or, you present him with a note and make him agree on it. It was tried a second time on me, and I stood up to him this time saying: No, I gave you a certain note, and now I would like my change please.......

Hi, I'm wondering why are you reviewing your experience with a regular taxi in Instanbul, in our company page. We are Book Taxi Istanbul, a private company providing 5 stars airport transfrer services in Turkey. Thanks for understanding

Taxis in Istanbul are good for going around quickly if required. But be very careful as most taxi drivers in general already have their meters running before you board the taxi & you end up paying very high rates or they take you through the longer route. Buses are a much better and cheaper option to travel around. They are clean, well maintained & easily accessible. Do not take taxis from airport but instead there are buses just outside the airport that take you to different places. Do your research before the trip for sure. Have a lovely trip.

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booking com taxi booking reviews

Taxi - Booking.com Review

Based on online research and 31 Taxi - Booking.com reviews, Taxi - Booking.com's overall score is 4.1 out of 5 stars. Taxi - Booking.com's review score is based on Taxi - Booking.com's customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The Taxi - Booking.com review table below incorporates summarizes 31 Taxi - Booking.com ratings on 3 features . You can also compare Taxi - Booking.com against popular alternatives like Priceline , Expedia and CheapOair . or you can view the top 50 brands in similar categories, such as , and .

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Ecommerce rating, payment options, shipping & returns policies, coupons & discounts, customer-specific discounts, financing options, company values, ethics & policies, customer service & brand, privacy policy & data security, loyalty, rewards & partnership programs, have you purchased from taxi - booking.com share your own taxi - booking.com review:, taxi - booking.com review: taxi - booking.com pros & cons.

Taxi - Booking.com ( taxi.booking.com ) is a very popular booking service which competes against other booking services like Priceline , Expedia , CheapOair , Booking.com and Viator . Based on our in-depth Taxi - Booking.com review , when compared to its competitors, Taxi - Booking.com is a mid-range performing brand within its category. Read the full Taxi.booking.com review below for more details.

Knoji has 31 Taxi - Booking.com reviews and ratings as of November 6, 2023. Knoji editors and the Knoji shopper community have reviewed Taxi - Booking.com and compared it against 838 top booking services brands , reviewing Taxi - Booking.com based on product and store features. Knoji reviews and ranks Taxi.booking.com and other booking services based on how many features each offers and based on a 5-star rating scale. Based on these factors and 31 Taxi - Booking.com reviews, Taxi - Booking.com earns an overall score of 4.1 out of 5.0 points. Taxi - Booking.com offers 3 total features . Taxi - Booking.com's review score is also boosted by the fact that it is a popular brand with good recognition among consumers.

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booking com taxi booking reviews

Booking.com now has its own taxi service: Why hoteliers should pay attention

Fern Coll

It’s no secret that booking.com has been offering many more services to the public than simply accommodation. Their mother company Priceline Group also includes brands such as Kayak for Flights, CarRentas.com for transport and OpenTable for restaurant reservations. Along with these brands, Booking also worked with external companies to fulfil some of their customer’s needs, like using Rideways to offer pre-booked airport pickups and dropoffs.

However, in 2019, Booking.com took over Rideways.com and re-named them Booking.com Taxi, allowing them to use their trusted travel brand to showcase these hotel transfers. The newly appointed Booking.com Taxi offers its services in two ways;

  • Directly to customers who are searching for city airport taxis on Google using direct advertisements. 
  • By offering the opportunity to book and arrange their airport pickup directly on Booking.com after booking their accommodation through them.

Why is Booking expanding on Airport Taxis?

Reason 1 – More revenue per trip 

When a traveller is arranging a hotel or homestay, the next question on their mind is “OK, and how will we get from the Airport to this hotel?”. From a transactional perspective, it makes complete sense for Booking to offer this service on their platform as it increases their revenue per person booking. 

However, this means that you as a hotelier will be losing out on an opportunity to upsell yourselves to your guest. According to eHotelier’s last published survey , summarizing the results of hotel upselling for 2019, Airport Taxis are one of the top upsell revenue streams for hotels, coming second to Room Upgrades. Since Booking.com is already offering room upgrades natively on their platform, it makes sense that they tap into the next biggest revenue opportunity; Airport Pickups. 

Reason 2 – Competitive advantage against other OTAs 

Booking.com, although very famous, is operating on an extremely competitive landscape with Expedia, Airbnb and other well-known brands that are continuously updating their portfolio with more services and direct to traveller offerings. If Booking was not offering this service, chances are that a customer would search for it online and find it on a different OTA, meaning Booking.com would also lose out on the accommodation booking for this traveller. 

booking com taxi booking reviews

Reason 3 – Direct booking incentive response at the age of rate parity

In the age of Rate Parity, OTAs and hoteliers such as yourself, are constantly competing to get the guest to book the exact same room and dates on their website. Thanks to savvy guests and comparison websites, prices can’t differ by much. So, a common practice was to add on a ‘gift’ if you book your stay directly on the hotel’s site. Gifts are usually discounted or free services offered by you, such as breakfast, spa treatments, a welcome dinner, etc. 

One of the most successful direct booking incentives is a free or discounted Airport Pickup service, since it resonates with the traveller’s ‘mandatory’ expenses, compared to something like a free spa treatment which isn’t an express need. As a response, Booking.com is gradually testing the offering of discounted taxi services or even free hotel transfers if you book the room on their website. You can learn more about the terms and conditions of Booking’s free Airport taxi transfer promotion and exactly where it will be operating here .

Why you as hoteliers and vacation rental owners should care

The whole accommodation industry is constantly evolving and catching up with customer habits and technology. As you are working in the industry, you should definitely pay attention to what the bigger travel companies are doing. Companies like Booking, Expedia and Airbnb have the capacity to experiment with new ideas and offerings, and if the experiment works, they scale it to all regions and all customers before the smaller hotels and companies can catch up. 

The obvious takeaway from this is that the experiment that Booking.com did with Rideways to sell Airport Pickups to customers who booked accommodation with them worked!

As a result, you can now find this service in the main Menu of Booking.com on both Web and Mobile Apps, and it’s available in almost every travel destination. 

booking com taxi booking reviews

As a hotelier or Vacation Rental owner, you should also consider offering Airport pickups to your customers, just as you offer room upgrades for ancillary revenue. You can use your own resources to offer these hotel transfers to your guests, or you can partner with companies such as Welcome Pickups for Hotels and Vacation Rentals to boost your upsell revenue.

Moreover, if you note that a lot of your current guests are arriving at your hotel or vacation rental by taxi, why not consider creating a campaign with your Marketing Team to boost direct bookings by offering discounted or free taxi services when they book direct with you.

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booking com taxi booking reviews

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Is Booking.com Legit, Safe & Reliable?

Is Booking.com Safe & Reliable?

Wondering whether or not Booking.com is a legitimate, safe, and reliable choice? We’ve got you covered.

This review and guide will tell you everything you need to know about Booking.com’s popular online travel agency services.

We’ll cover everything from credit card safety to the reliability of booking hotels, flights, and everything in between.

Is Booking.com Safe?

Booking.com is one of the largest, most respected online travel agencies (or OTA’s) in the world and is absolutely a safe choice. It has an A+ rating from the BBB and its parent company, Booking Holdings, also owns a number of other well-known sites, including Priceline.

There are more than 1.5 million rooms booked every day through Booking.com, so you can rest assured that you’re not dealing with a shady, back-alley operation. The site actually has the highest daily traffic of any OTA out there.

Credit card information and personal data is secure in the system. And unlike less scrupulous sites, Booking.com doesn’t sell or rent personal data to any third party companies.

Booking actually does a pretty good job with their policies and processes. You can read a full breakdown on their privacy policy page .

They also made a good video that summarizes all of it:

Booking.com only collects your info in order to reserve and book your room with the hotel (or other accommodation) itself. The Booking.com service is essentially just a very efficient portal to manage your reservation directly with the hotel.

In certain circumstances, reserving a room with Booking.com can often be a safer bet than direct-booking a hotel. This is especially true in regard to international travel, when your desired accommodation provider may not have a reliable website or system.

Is Booking.com Reliable?

The Booking.com service is very reliable and efficient. Matter of fact, it’s considered to be one of the best in the industry. Unless you’re dealing with a large hotel with a sophisticated online booking system, you’re almost always going to be better off using a reliable OTA like Booking if the price is right.

This process is almost always very reliable, along with being quick and efficient. (We’ve used Booking.com countless times in countless countries and have never had a real problem.)

Even though the vast majority of customers love the Booking.com service, that’s not to say that there aren’t those who have had any issues with their booking process. Hiccups are possible, no matter what service you use, but we can confidently say that Booking.com is usually not at fault.

In the rare event that there is an issue with a hotel reserved through Booking.com, it’s usually due to a problem on the hotel system’s end.

Many people don’t realize that Booking.com is simply serving as an in-between for consumers and accommodations. When you make a reservation, Booking.com is simply handling it for you and passing along your information to the destination hotel.

Hotels, homes, vacation rentals, and other accommodation types use the site to list their properties and then to manage their listings. It’s the hotel that sets the price and details for Booking.com to display.

For the smoothest process, we highly recommend that you always call to verify directly with the hotel after making the reservation through Booking.com. This will give you some extra peace of mind to know that the hotel has received all of the correct dates, payment, and additional information for your stay.

How Does Booking.com Make Money?

Booking.com makes their money from charging set rates to the hotels and accommodations that use the site to list their properties. However, Booking doesn’t actually receive the percentage until a guest arrives to the hotel for their stay. Canceled reservations result in no profit to Booking.com.

Typically, the base rates charged by Booking.com to hotels is 15%. This can vary, depending on the level of partnership the hotel has with booking. Hotels can upgrade their membership to receive more favorable rates.

Full Review (Features, Tools & More)

Hotels & accommodations.

No question, Booking.com’s biggest asset is its outstanding accommodations reservation service. The sheer number of hotels, homes, B&B’s, and more combined with a huge list of filterable features make it one of the best in the biz.

Listings are shown in a column that can be sorted by price, reviews, stats, and even their distance from downtown.

You can also use a map view we included earlier in the post. It uses Google maps’ underlying software and works better than the map views on many other travel sites.

But the best Booking.com feature for finding the right hotel has to be the massive list of available filters. There are quite a few of them, making hyper-specific searches quick and easy.

Here’s a quick guide to all of the filters you can apply to your accommodation search:

  • Budget: Filters results by price range.
  • Star Rating: Filters results by the property’s star rating.
  • Distance from City Center: Filters results by the property’s distance from city center or downtown area.
  • Online Payment: Filters results to show which property’s allow the use of third-party online payment processor (like Paypal)
  • Fun Things to Do: Filters results to show properties that offer access to extra activities like fitness centers, bike rentals or hiking trails.
  • Availability: Filters results to only show properties with availability on your chosen dates.
  • Deals: Filters results to show properties that are currently offering deals or special pricing.
  • 24-Hour Front Desk: Filters results to show properties that have a dedicated 24/7 front desk.
  • Reservation Policy: Filters results by which properties have a free cancellation policy or don’t require a prepayment at the time of booking.
  • Beach Access: Filters results to show which properties have beachfront (or lakefront) access.
  • Meals: Filters results to show properties that include breakfast only, breakfast and dinner, or simply have kitchen facilities for preparing your own meals.
  • Stay Type: Filters results to show properties by the stay experience.
  • Property Type: Filters results by type of accommodation. Hotels, apartments, hostels, guesthouses, bed and breakfasts, etc.
  • Landmarks: Filters results to show properties that are near prominent landmarks in the area. This could be parts of the city, attractions, geological features, and more.
  • Bed Preference: Filters results to show properties that offer a specific type of bed layout. Especially useful in Europe where beds can sometimes be confusing to outside travelers .
  • Review Score: Filters results by the review scores given by real Booking.com customers with verified stays.
  • Facilities: Filters results to show listings with property features like on-site restaurants, non-smoking rooms, pet friendly rooms, free wifi, free parking, swimming pools, room service, and more.
  • Room Facilities: Filters results to show listings that feature certain room-specific features like kitchens, bathtubs, flatscreen televisions, coffee makers, etc.
  • District: Filters results to show properties in the different city districts and neighborhoods. For example, in New York City you could choose things like “Manhattan”, “Times Square”, “Soho”, etc.
  • Facilities for Disabled Guests: Filters results to show properties that feature disability-friendly features like wheelchair accessibility, toilet grab rails, lowered sinks, etc.
  • Chain: Filters results to show properties that belong to a specific hotel chain.
  • Room Accessibility: Filters results to show properties with specific accessibility features like ground floor rooms, roll-in showers, elevator accessible upper rooms, etc.

As you can see, Booking gives you a ton of options for laser-focusing your search and pinpointing the perfect properties. You really can’t beat that level of detail for finding the exact type of accommodation you have in mind.

Individual Hotel Pages are Equally Intuitive

Booking.com’s individual property pages do a great job of providing you a ton of information in an easy-to-read way. There’s a lot of substance without too much clutter.

Whether you’re on mobile or on desktop, you’ll see a simple layout with pictures, descriptions, reviews, points of interest, maps, and more.

Most property listing are very well-executed. The only times you’ll really encounter a lackluster listing is in the case of a more obscure property.

Keep in mind that these listings are controlled by the property itself. Pictures and travel information for the property are provided to Booking.com. What you see on the screen is generally straight from the hotel itself.

Also, it’s important to make note that pricing on Booking.com is displayed as a trip total, not the nightly rate. For example, a 3 night stay at a $100/night hotel will be shown simply as $300.

Definitely keep that pricing style in mind when you’re price shopping around the web. It’s not uncommon for unfamiliar travelers to accidentally dismiss Booking.com’s listings as too expensive because they thought the trip grand total was actually the nightly rate.

Price Match Guarantee for Accommodations

Don’t forget about Booking.com’s price match guarantee. Hotels and other accommodations are the only area in which this is offered.

All you need to do is submit a competitor site’s lower-priced listing to Booking.com via the “Found this room cheaper somewhere else” link on your confirmation page.

This is an outstanding feature, especially with how flexible it is.

You can submit a price match claim within 24 hours of your check-in date. Just make sure that everything is identical between your Booking.com reservation and the lower-priced listing you’ve found elsewhere.

The only caveat is that the cheaper listing must be readily available for Booking.com to see when reviewing your claim. So be quick to jump on the opportunities when you see them!

Cancellation Policies

Booking.com doesn’t have a single standard cancellation policy. Each individual accommodation property is able to set their own.

This is standard for most OTA’s, so nothing really notable here.

Just make sure to read the details before you book. You can also filter the search results to only show properties with free cancellation. That will save you some time if you know that you require that extra flexibility.

The Flights portion of Booking.com is pretty straightforward. It’s powered by sister-company Kayak and is very much in line with what you’d expect from any good online travel agency flight service.

Booking.com Flights Search

Flight search result pages are laid out cleanly with all pertinent information displayed in an easy-to-digest way. There are clear indicators for things like layovers and whether or not checked baggage is included in the fare.

The nice thing about using Booking.com for flights is that, unlike with Priceline, you’ll often be sent directly to an airline’s website to actually complete the booking.

And just like it is with the Hotels search filters, the Flights search filters on Booking.com are the best feature.

Here’s the breakdown of flight search filters:

  • Stops: Filters results by the number of stops/layovers during the flight.
  • Times: Filters results by the desired windows of time you’d like to depart and land. Round trip flights will include options for both flight legs.
  • Duration: Filters results by the entire duration of a flight leg. Nonstop flights will obviously be the lowest, with layover increasing duration as you work your way up.
  • Airports: Filters results by specific departure/landing airports. You can also check an additional to keep your departure/return airport the same.
  • Airlines: Filters results by flights offered by specific airlines.
  • Alliance: Filters results by flights offered within specific airline alliances.
  • Booking Sites: Filters results by which sites you’ll be sent to in order to actually book a flight. This is a useful feature if you’d prefer to only see flight listings that are bookable directly with airlines, rather than third-party agency sites.
  • Cabin: Filters results by level of cabin (Basic Economy, First Class, etc.)
  • Flight Quality: Filters results by flight classifications (Red-eye flights, Hack Fare sites, Wi-Fi flights, etc.)
  • Layover Airports: Filters results by airports that can be used for layovers.
  • Aircraft: Filters results by type of plane (Narrow-body jet, Wide-body jet, Regional Jet, Turbo Prop, etc.)
  • Model: Filters results by specific models of aircraft.
  • Price: Filters results by a set price range.

There’s also a handy “Our Advice” widget at the top of the Flights search result page. Keep an eye on this to see whether or not Booking.com recommends buying now or waiting.

This recommendation is based off of price projections and history. It’s not foolproof, but it’s a nice feature to give you some extra confidence about whether or not it’s the right time to buy a flight.

Rental Cars

Car rentals shown on Booking.com are actually powered and booked by Rentalcars.com, which is another Booking Holdings brand.

It’s mostly self-explanatory, but you should take care to keep an eye on the pricing. You’ll notice in most cases that the list price and the total price will be reflected by two different amounts.

The first price you see doesn’t account for taxes and extra fees, so make sure to look at the total price at the bottom of the listing.

Overall, the process is okay, but we’d usually opt to go straight to Rentalcars.com or another site before going to Booking.com for car rentals.

Airport Taxis

A lesser known feature of Booking.com, the Airport Taxis tool can be a good choice if you want to automatically sync up all of your transportation in one fell swoop.

Booking.com Airport Taxis

All you have to do is book your taxi through the Booking.com system and it will set you up with a driver. That driver will meet you upon arrival and take you to the taxi.

The best thing about this service is that the driver is monitoring your flight. No need to worry if you’re delayed- the driver will adjust automatically.

This is a great way to skip the taxi lines at the airport and get out of dodge as soon as you land.

Taxi rates listed here are up front, so what you see is what you get. No hidden fees or extra charges. And the cancellation policy is also favorable, allowing you to cancel for free in most cases within 24 hours of your scheduled pick-up time.

Final Thoughts

If you’re looking for a one-stop site for finding a seemingly unlimited number of great hotels, apartments, vacation homes and more, it’s really hard to beat Booking.com. They’re absolutely at the very top of the accommodations game.

The high volume of searchable properties all over the world is awesome as it is, but Booking’s search filters really put a bow on the whole process. It’s extremely useful to have such a wide range of adjustable parameters to zero in on your perfect hotel.

For everything else (flights, rental cars, taxis), Booking.com also does a pretty good job. All of these secondary features are routed through other services owns by Booking Holdings, but that really doesn’t make them any less efficient.

We firmly believe that Booking.com offers enough value that it should always be checked when price-shopping a trip. It’s a great tool with tons of properties and competitive prices.

Anyone on the fence about the company’s trustworthiness and reliability can breathe easy. The company is about as transparent as it gets for such a massive presence in the world of online travel.

Enjoy your travels!

PS- If you need some extra inspiration, take a look at some of our trip ideas . We’ve got ideas for all types of vacations in all sorts of places.

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Booking a Taxi in Bali through Booking.com Trustworthy?

booking com taxi booking reviews

I booked a hotel through booking.com for accommodation in Ubud, Bali. In the past, an airport pickup usually cost me around $40 one way through the hotel.

Booking.com is saying the price if I book through them is around $19 from the airport to my hotel address which is way cheaper.

Does anyone have experience booking with booking transport through booking.com? It seems too cheap to be true.

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Might show up. Might not. Take a gamble and find out.

Just download the Gojek app (their Uber equivalent) and book a ride when you're at the airport. From memory it will cost you less than $19 from the airport to Ubud

booking com taxi booking reviews

+1 for Gojek Need to buy an Indonesian sim though.

Nope, used my Aus number and whatsapp to activate account

I used Gojek for every journey during my 2 week trip in September.

it's just easier.

booking com taxi booking reviews

Another similar app: Grab

100% gojek. Cheaper than Grab and Blue bird taxi everytime I've tried.

AUD or USD? Booking transport thru the hotel normally the hotel takes a wedge/kickback

It was AUD in booking.com for me

The hotel used their own driver employee so i thought it would be cheapest but maybe not

If the transfer is through the hotel book it on booking.com then call/email hotel to confirm booking.

If no booking, ask for a refund through booking.com

If it’s not there when you arrive, bite the bullet for a taxi or get a gojek/grab

booking com taxi booking reviews

I will not trust booking.com because they are just trying to get your money and don't really care if the transaction is upheld. The drivers will not honour the charges (only scammy ones will and there could be a trap) because every foreigner is paying $50ish and you will be forced to pay the market rates anyway and then it won't be worth chasing after booking for $20.

booking com taxi booking reviews

Forty dollars for a taxi from airport in Bali damn

It's about 40km drive

Still expensive for Thailand standards

Bali is not in Thailand.

@[Deactivated]: *indonesia standards

booking com taxi booking reviews

I used Klook for an airport transfer in Bangkok and it was great

That's 3500km away

learn how to barter, Bali is good place to Start lol

Book Ola, remain at the airport…..

I’m all for saving $19 where possible but for the sake of peace when you’re in a foreign country, why put yourself through this. Bali taxis are highly syndicated. Some even describe them as a mafia. I wouldn’t risk it.

booking com taxi booking reviews

Just grab a Blue Bird cab from the airport. They're metered, and in my experience, honest. You may have a couple of fees on top of the actual meter charge, to cover airport car park and/or toll roads, but these are usually just a few $AU.


There are several options for catching a taxi in Bali. If you are arriving at Bali airport you can prepay for your journey at the main Blue Bird taxi counter, where rates range from IDR 100,000 for a quick trip to Kuta up to IDR 850,000 to places like Tulamben and Pemuteran that are much further away. the best option for booking a Blue Bird taxi is through the Blue Bird taxi app Bali called MyBlueBird, which is available for Google Play or Apple and will will bring a taxi to wherever you are located.

My suggestion, download the "grab" app, also grab works in most Asian countries.

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  14. Booking a Taxi in Bali through Booking.com Trustworthy?

    Hi. I booked a hotel through booking.com for accommodation in Ubud, Bali. In the past, an airport pickup usually cost me around $40 one way