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P = np not exactly, but here are some research questions from the office of technology..

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Playing it Safe: Explore the FTC's Top Video Game Cases

Learn about the FTC's notable video game cases and what our agency is doing to keep the public safe.

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FTC Refunds to Consumers

Explore refund statistics including where refunds were sent and the dollar amounts refunded with this visualization.

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Lina M. Khan was sworn in as Chair of the Federal Trade Commission on June 15, 2021.

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Federal Trade Commission Act

File Safe Web Act (194.69 KB)

ROKA Sports, Inc.

File Closing letter to Rob Canales, CEO & Co-Founder of ROKA Sports, Inc. (171.65 KB)

Maverick Abrasives Corporation

File Closing letter to Viktorija Zdraveva, Counsel to Maverick Abrasives Corporation (166.35 KB)

Chair Khan Opening Statement at House Committee on Appropriations , Subcommittee on Financial Services and General Government

File Chair Khan Opening Statement at House Committee on Appropriations, Subcommittee on Financial Services and General Government (128.69 KB)

Testimony of Chair Lina M. Khan Before the House Committee on Appropriations, Subcommittee on Financial Services and General Government

File Testimony of Chair Lina M. Khan (519.11 KB)

FTC Chair Testifies before House Appropriations Subcommittee

Ftc releases fiscal year 2023 annual report, ftc sends refunds to consumers harmed by false made in usa claims by cycra, simple health plans llc.

On Oct. 29, 2018, the Federal Trade Commission filed a complaint in federal court against Simple Health Plans LLC, Steven J. Dorfman, and five other entities, alleging that the defendants misled people to think they were buying comprehensive health insurance that would cover preexisting medical conditions, prescription drugs, primary and specialty care treatment, inpatient and emergency hospital care, surgical procedures, and medical and laboratory testing. On Nov. 1, 2019, the FTC filed an amended complaint adding Candida Girouard as an additional defendant.

H&R Block, In the Matter of

The Federal Trade Commission is taking action against tax preparation company H&R Block for unfairly deleting consumers’ tax data and requiring them to contact customer service when they downgrade to more affordable online products, and deceptively marketing their products as “free” when they were not free for many consumers. These practices cost consumers time and money.

BetterHelp Customers Will Begin Receiving Notices About Refunds Related to a 2023 Privacy Settlement with FTC

The sellers of a supposed N95-grade face mask called the Zephyr will pay more than $1.1 million to provide full refunds to consumers nationwide, as well as a civil penalty, under a proposed settlement the Federal Trade Commission announced today. The order settling the complaint also bars Razer, Inc., from making COVID-related health misrepresentations or unsubstantiated health claims about protective health equipment and requires them to pay a civil penalty of $100,000.

FTC Action Leads to $43.6 Million in Financial Relief from Water Treatment Financing Company Aqua Finance

The Federal Trade Commission is taking action against payment processing company BlueSnap, Inc., along with its former CEO Ralph Dangelmaier and senior vice president Terry Monteith, charging them with knowingly processing payments for deceptive and fraudulent companies. The defendants have agreed to a settlement that will require them to turn over $10 million for consumers and stop processing payments for certain high-risk clients.

In a federal court complaint, the FTC charged that BlueSnap and its officers processed millions of dollars in credit card payments for ACRO Services despite substantial evidence that the company was fraudulent. The FTC sued ACRO Services in November 2022.

FTC Takes Action Against BlueSnap and its Former CEO and Senior VP for Credit Card Laundering, Processing Payments for Known Scammer

Aqua finance.

A Federal Trade Commission action against household water treatment funding company Aqua Finance, Inc. (AFI) has led to a settlement that will provide $20 million in refunds and an additional $23.6 million in debt forgiveness for consumers harmed by its dealers’ deceptive sales tactics.

The FTC’s complaint against AFI charges that the company’s nationwide network of dealers went door-to-door, deceiving consumers about the financing terms for water filtering and softening products. According to the complaint, the bogus claims left consumers with thousands of dollars in unexpected debt and huge interest payments, while its financing terms impaired some consumers’ ability to sell their homes.

FTC Finalizes Order with InMarket Prohibiting It from Selling or Sharing Precise Location Data

Ftc, doj, and hhs extend comment period on cross-government inquiry on impact of corporate greed in health care, inmarket media, llc.

InMarket Media will be prohibited from selling or licensing any precise location data to settle Federal Trade Commission charges that the company did not fully inform consumers and obtain their consent before collecting and using their location data for advertising and marketing.

Government of India Department of Consumer Affairs Ministry of Consumer Affairs, Food & Public Distribution National Consumer Helpline (NCH)

1800114000 OR 14404

All Days Except National Holidays(08:00 AM To 08:00 PM)

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Means right to be protected against the marketing of goods and services, which are hazardous to...

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Do you have a Consumer Grievance ?

You can call to register your grievance 1800-11-4000 or 1915, timing: all days except national holidays (08:00 am to 08:00 pm), sms on this number 8800001915 . we will get back to you., register online here signup →, register your grievance through nch app download app→, register your grievance through umang app view details→, register your grievance through whatsapp view details→.

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WHO IS CONSUMER

A Consumer is a person who purchases a product or avails a service for a consideration, either for his personal use or to earn his livelihood by means of self employment. The consideration may be: Paid Promised Partly paid and partly promised .

It also includes a beneficiary of such goods/services when such use is made with the approval of such person.

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nch success stories.

# 4222256 - Excellent! I have received refund amount. Thanks National Consumer Helpline
# 4263991 - Excellent!. Thank you NCH once again for your stellar support.
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# 4208266 - Excellent! They refund the paid amount of Rs 2475/- in my account. Thank you for the action taken by you, so that they processed the refund
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# 4025053 - Excellent! Sir aap bhut accha kaam kr re ho,thanku sir
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# 3959844 - Excellent! This is to bring to your notice that i am happy my complaint solved by bank and thank you all consumer helpline members
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# 3625187 - Excellent! No suggestions because action was taken very fast, i am very happy with this
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# 3890890 - Excellent! India's fastest service under Government of India. Thankyou
# 3794368 - Excellent! I would like to thank NCH for the quick response. I received the apology from the company and the invoice for my booking.
# 3807923 - Excellent! Very prompt action. Thanks NCH.
# 3820250 - Excellent! Thanks! Only because of this complaint the company has responded and refunded my money.
# 3832902 - Excellent! Absolutely at par services.
# 3853407 - Excellent! I have raised 3 Grievances up till now and all are resolved quickly so Hearty Thanks to Grievance Authority
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# 3617270 - Excellent! First of all thank you very much for your prompt support, your service is excellent. He also suggested that it would help if any conference telephone facility could be provided during the process of redressal.
# 3772887 - Excellent! Hi, First I want to say many thanks to help me out. You guys are amazing... Solved my concerns just in a month... Now take a stress free breath just because of you.... Thumbs-up
# 3753458 - Excellent! Wonderful service from the consumer helpline. I got back my money from the airline for the exorbitant fees they have charged me. I am very thankful to this portal for resolving this issue so fast.
# 385286 - Excellent! Thanks NCH Team, you are doing great job for customers. You are the safeguard of consumer rights of customer
# 3873182 - Excellent experience in getting things resolved.
# 3756271 - Excellent! More and more awareness campaigning is essential.
# 3753343 - Excellent!!!! There are no suggestions at all. I am extremely happy to have received the refund after 2 years of continuous follow- up with no response from them. Happened to come across this website, registered a grievance and what a prompt response from INGRAM as well as the company within 24 hours!!!! At last, a website where consumers win without going to consumer court.
# 381695 - Excellent! Very good services. Perfect administration. I thanks to all administration team
# 3829424 - Excellent! Hats-off to this system developed by govt. for issuing grievance against suppliers. I was not getting responses from the Company's Support Executive. Hence, I had to raise a grievance on this system and the immediate next day a support executive from the Company called me and issued a refund for the service.
# 3753685 - Excellent! Thank you consumer helpline only with your intervention the issue got resolved.
# 3744167 - Excellent! You are doing a great job by protecting Customer's right. Well done! If possible just provide regular comments mostly it can be weekly update to customers about progress on their complaint so that Customer can take next step according to that status update.
# 3705103 - Excellent! No suggestions as such just want to thank for helping when no one was listening to the problem
# 3664001 - Excellent! Very good service, Thanks a lot
# 3719301 - Excellent! Thank you National Consumer Helpline for help and in resolving the issue
# 3765418 - Excellent! The refund has been made. Thanks for the excellent and prompt support. The issue was resolved within 24 hours of raising the complaint. Just Amazing!
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# 3735668 - Excellent! Good Service
# 3768165 - Excellent ! Thanks for your prompt help!
# 3770530 - Excellent! It was resolved within a day.
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# 3716361 - Excellent! Speechless at the excellent service provided. A month long issue solved in a day. Few people know about this forum so more advertisement on social media, YouTube etc for mass awareness.
# 3704899 - Refund duly received.
# 3762121 - Excellent ! Issue Resolved, thanks to NCH
# 3697193 - When NCH contacted the consumer, he confirmed that he had received the refund of ₹50,000/- in his bank account.
# 3453664 - Thank you very much to the team of National Consumer Helpline. I really appreciate their service. it is because of them that my Grievance was resolved.
# 3543641 - Excellent thanks for your kind cooperation or special thanks to NCH for their prompt action if such type of institution being available no one can fraud and I’m very much thankful to NCH
# 3552466 - Excellent Thanks NCH for all your support and help and intervention otherwise it still wouldn't not been resolved!!
# 3541558 - Excellent NO any suggestions sir/madam, you are the hero for a consumer. Thanks a lot all your team
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# 3496209 - Excellent! Respected Sir, as per your taken step xxxxxx (agency) returned my money as says. Thanks a lot to you.
# 3444475 - Excellent. Excellent Service.
# 3397228 - Excellent. Thanks for your support
# 3320338 - Excellent. Thanks NCH, after your involvement in this matter, company executive contacted me and exchanged the defective product with Pick up & Drop facility. Thank You Very Much.
# 3305143 - Excellent Thank You for resolving the case. Good Experience with Consumer Forum. I got the amount I paid for the product.
# 3465590 - EXCELLENT. Thanks
# 3465311 - NCH Feedback Excellent. Thanks you so much
# 3418688 - Excellent. Thank you. Thank you. Company has refunded me. All because of national consumer helpline
# 3352085 - Excellent. Thank you. Now the service is good.
# 3356964 - Excellent! Amount Reflect In my account NO ANY SUGGESTIONS THANK YOU U R SUPPORT THANK YOU INDIA
# 3375204 - Excellent. Thank you very MUCH NCH and Team, I received my refund yesterday and faith has been restored with you guys. I bow to you and your team. Regards, a Common Man
# 3361997 - Excellent! Super work.
# 3402619 - Excellent! Thanks for your support I just received refund. Thanks a lot.
# 3405381 - Excellent! EXCELLENT SERVICE.THE BEST EXPECTED RESULTS WITH IN 2 DAYS.
# 3366977 - Excellent! Many thanks for the prompt action. Keep up the good work.
# 3356301 - Excellent! Thank you so much Consumer helpline to provide my ₹1299/- in my wallet.
# 3305809 - Excellent! No suggestions as such but Thank you so much!! It was a hassle free experience overall and I got my refund.
# 3364092 - I am very pleased with the resolution. This is a great Government of India help to consumers. Really appreciated
# 3392906 - Excellent! Great response.
# 3285968 - Excellent! Thanks for cooperation I received the refund
# 3324694 - Excellent! Received the amount. YOUR SERVICE VERY EXCELLENT. Thank you very much Sir.
# 3311381 - Excellent! It is a wonderful experience. The company called me and handed over the amount in full, which it was vehemently refusing. Thanks for the intervention and TIMELY resolution
# 3196512 - Excellent! I came to the National Consumer helpline as the last option for my issue. Thank you for the quick response. Apple took up the case, and even though it took time, the authorized service providers and company coordinated to resolve it.
# 3238483 - Excellent. Resolved.
# 3247454 - Excellent! Fully Satisfied
# 3339697 - Excellent! Actually its excellent my problem was solved in 3hrs
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# 3320290 - Excellent! Great response. Please keep supporting general public in these cases.
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# 3370830 - Excellent! Excellent service by NCH
# 3281681 - Excellent! Excellent service, I don't have suggestion because all seems very well managed, after struggling a lot I made only one call in the toll free no. And then the problem is resolved very smoothly. THANKS A LOT
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# 3257137 - Excellent. Best portal for resolving consumer services.
# 3240624 - Excellent. Thank you consumer helpline for getting my refund. Thank you so much! I'm really thankful to this forum! Much much appreciated.
# 3225537 - Excellent! All products delivered
# 3217652 - Excellent. Excellent work done. No issue arises.
# 3231323 - Excellent! Thanks to the Ministry of National Consumer Helpline. My complaint is resolve.
# 3269330 - After the complaint in the National Consumer Helpline, i got my refund, thank you so much.
# 3221266 - Got my refund. Thanks to national consumer helpline.
# 3159028 - Very good. Well done.
# 3217776 - Excellent. Issue resolved! Got a refund of Rs.3368 from the company
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# 3179817 - Excellent. Thanks a lot sir for putting effort
# 3165278 - Excellent. Thanks a lot for your speedy action
# 3214096 - Excellent. Thank you NCH team
# 3232990 - Excellent. Thanks to Govt. of India for providing platform like this. Again thanks
# 3161748 - Excellent. Issue resolved! Got the replacement of shoes worth Rs. 6797 from the company on 24.12.2021.
# 3143200 - Excellent. Issue resolved!! Company has provided replaced TV worth Rs. 17490
# 3213277 - Excellent. Thank you NCH. You have proved like a lifeline to everyone. Thanks
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# 3197196 - Excellent. Nothing more. Your team is already doing a fantastic and a thankless job. Really appreciate your efforts.
# 3200699 - Excellent. Excellent service on behalf of the Government of India. If not for this facility, I would have been stuck with a faulty product with no redressal. It's also a lesson to companies that they can't consumers for granted any longer. Thanks a lot.
# 3164183 - Excellent. Thank you for reaching out, company and been able to resolve my issue with utmost satisfaction. This helpline is indeed a life savior for customers who has issues with consumer products and thank you for all the great support!
# 3141157 - Excellent. Thanks
# 3149436 - Excellent. I have received my refund. Highly obliged.
# 3133249 - Excellent. No Suggestion, excellent job done, my issue is resolved, all credit goes to you, Thank you very much.
# 3163848 - Excellent. I have no words to describe how great and efficient this service works. It's outstanding how the consumer helpline helps the consumer in such an easy way and takes swift action. Really proud as a citizen to have such great service. Hats off to you guys and thank you so much.
# 3134024 - Excellent. The only suggestion is that please do not stop or overlook your services. As a customer you are the backbone to our interests. Thank you so much.
# 3081067 - Excellent. Service has been excellent. Thank you very much for the co-operation and guidance
# 3085394 - No suggestions and no words for expressing my gratitude to this website!! Absolutely brilliant work. Thank you.
# 3128987 - Excellent services, quick redressal, easy communication available with NCH through the helpline and easy and direct contact to the company. Everything is fine. The website is also fast and well responsive. Thanks to GOI
# 3155231 - Excellent. Demands fulfilled by xxxxx. The consumer helpline is very efficient and quick. Thank you so much for this facility. Without registering in consumer portal, the resolution is not going to become easy. The Agent who spoke to me in Tamil was also very helpful. Thanks a lot.
# 3103991 - Excellent. Good job done by team. Thanks for your support. My reimbursement issue resolved. Pls. support the needy
# 3132360 - Excellent. Your good working i am very very impressed.
# 3160566 - Excellent. Thank you for your cooperation so I got my money early
# 3124357 - Excellent. So much helpful, they take immediate action against companies not responding. Thank u for help consumer care team.
# 3123475 - Excellent. Keep it up. Done wonderful job in interest of consumers.
# 3079862 - Excellent. Super-fast n fully satisfied.
# 3021021 - Very Good. After filing the complaint, company responded within 4 days and the matter was resolved
# 3067881 - Excellent. Hello Sir/ Madam. Greetings. My issue has been resolved as I have received my payment. I am highly thankful for your kind and valuable support. With best wishes
# 3024060 - Excellent! Thanks for the prompt feedback and resolving my query at the earliest convenience
# 3028691 - Excellent! I am happy that I received the refund, for which I waited for 1 and half years and wasted 2 months sending emails to xxxxxx.
# 3093196 - Excellent, the company had given a refund of ₹ 9500/-
# 3108102 - The Company refunded me the full amount. Thank you NCH
# 3081343 - Excellent. If you keep on providing such services, then people will not feel any hesitation in doing online transactions. Thanks.
# 3054742 - Excellent. Thank you, you are always helpful. Keep up the Good work
# 3010946 - Excellent! Thank you; you are saint for weaker sections of consumers
# 3085285 - Excellent! I could not believe that my problem was resolved so fast. I have been following up with the merchant but all in vain. INGRAM helped me to get my refund within 2-3 days.
# 3136828 - Excellent. Thanks for your all support sir/madam they company has initiated refund.
# 3117285 - Excellent, No Suggestions, in fact this portal is good and continue the same work, there are several cases in India, who all are facing of such issues. Thanks you
# 2990100 - Excellent. I am glad for taking up my Complaint and resolving at the earliest. I will surely convey to others for your quick resolution. Thanks a lot.
# 2957090 - Excellent. My issue now resolved thanks thanks thanks to NCH. I got my phone just because I put my issue on NCH portal and after company arrange repair service for me. Now issue resolved thanks thanks thanks to consumer helpline. And consumer helpline staff also supportive
# 3065800 - Very Good. Good Service
# 3076575 - Very Good. Putting my Grievances here I think it made an impact and my issue was resolved. Thank You.
# 3103440 - Excellent. Very happy with the service. Got the replacement.
# 3082434 - Excellent. Got the full refund of ₹1789.76/-!
# 3013235 - Very Good.
# 3090654 - Very Good. Solved my issue but it’s very late. Thanks.
# 3095975 - Excellent. Thanks for your all support sir/madam the company has initiated refund.
# 3081103 - Excellent, you’ve done your job very well and I'm happy with the response you gave on my concern and delighted that you took action on my issue without any further delay. Thank you for the support.
# 3093551 - Excellent service and I have received my refund. Thank you consumer court for your support.
# 3060303 - Excellent! I got the helmet as I requested.
# 3013931 - Excellent. First time I lodged a complaint, and I am satisfied with the service provided by Consumer Helpline.
# 3134764 - Excellent. Really good.
# 3042964 - Excellent! I like NCH very much. Whenever I get in trouble, mostly in monetary transaction problems, the Name comes in My Mind is NCH. I have faith in NCH and the best part is you guys work so fast and get our problems resolved at the earliest. Thanks a lot.
# 3093260 - Excellent! My Grievances is resolved. This NCH App made xxxxxxx to reverse the recharge. I am so happy and satisfied with the work. Thank you so much
# 3012667 - Excellent! बस, आपका नाम ही काफी है | you are working for the people only. Keep it up.
# 2974460 - Excellent! No suggestions from my end as you guys are awesome and really helpful. I really appreciate your help. Thank you so much team.
# 3056736 - Excellent. Immediate action taken, thank you
# 3031091 - Excellent support by NCH team XXXX has released my mobile phone. Thank you so much, it’s possible only with you support.
# 3005364 - Excellent! I am really satisfied, thank you so much.
# 3022014 - Excellent! Everything is fine.
# 3043316 - Excellent! Thanks for the support. Got back my refund.
# 3032400 - Excellent!!! Very nice….Thanks a lot..
# 3001429 - Excellent. I got the refund.
# 2968295 - Excellent. Thanks for your kind support.
# 3045603 - Excellent. Very helpful for consumer
# 2965119 - Excellent. Thanks to this excellent service offered by NCH. The follow-up was swift without me having to follow-up. I got full refund for the defective product.
# 2965167 - Excellent. So fast and quick resolution thank u
# 2982441 - Excellent Action expedited after registering complaint with consumer helpline
# 3074931 - Excellent! You guys are doing a brilliant job. Thank you
# 3062033 - Excellent! Keep it up.
# 2960848 - I got the full refund on 21st September 2021. Thanks.
# 2981106 - Excellent. Lot of people is not aware about this facility. This facility is very helpful to ordinary citizens. Thank you. JAI HIND
# 2999599 - Excellent.Thanks.
# 2987295 - Excellent! I would like to highly appreciate the help from Consumer helpline on this matter. Thanks for fast resolution for the problem. A BIG THANKS TO THE TEAM!
# 2939842 - Excellent! We have received New Product .Thank you.
# 3001392 - Excellent. Thank you for resolving this issue. Company has provided a new speaker replacement
# 3021201 - Excellent. Thank you so much for helping me. I have received my money.
# 2998599 - Excellent. Without the involvement from NCH, the issue would not have solved. Thanks a lot NCH!!
# 3012092 - Excellent. Thank you for such a quick action. Good governance. Happy with such a smooth government service.
# 2945442 - Excellent. Thanks.
# 3026985 - Excellent! Extremely satisfied with the help extended by Consumer helpline. My complaint was quickly actioned by xxxx team and refund was issued on priority. Many thanks for helping.
# 2885968 - Excellent! Really super. Thanks a lot.
# 3030602 - When NCH contacted the consumer, he confirmed that the amount of ₹10,000 has been credited in his account.
# 2918773 - Excellent. The New replacement is working perfectly. I am satisfied with the redressal NCH. Thank you very much. It was a good experience thanks for the Support. The faith on the system is now even stronger.
# 2975546 - Excellent! The case was resolved. I have received my refund now. Thank you very much. It will be helpful if you could let us add comments when the case is open.
# 3027608 - Excellent! I am very grateful to NCH. Thank you so much for the help and support.
# 2977800 - Would like to thank, you are doing such good work for people because nowadays many organisations or companies are doing wrong thing with us. As of now over all service was good. If youll give comments option on ticket as in progress status mode.
# 2965900 - Thank you so much for resolving this and I really appreciate your service.
# 2939938 - Excellent! Resolution was excellent and very quick. You are given me awesome support... excellent work... keep it up... There is nothing to improve as you giving exceptional support.
# 2953855 - Excellent! Thank u so much NCH. This company has refused to give my claim with unexpected reason but Thank u to NCH; finally I have received my claim.
# 2923328 - Excellent!
# 2938555 - Excellent! Already you have excellent service. My grievance was resolved expeditiously. Thanks for all your help
# 2894918 - Excellent. Very good work. I have received refund. I am very happy with your action
# 2961741 - Consumer called up NCH to inform that the amount of ₹1018.16 was reversed by the bank.
# 2954154 - Thank you so much for your support. Really I am very grateful to you.
# 2956924 - Excellent! Amazing platform to help consumers where they feel helpless being powerful companies on other side
# 2935242 - Excellent! Ultimate service and thanks to take action in this problem. Salute sir.
# 2929742 - Excellent! Amazing. Greatly thankful for the quick and satisfying resolution. From start to end super follow up. I was called personally to know whether amount received in full and asked whether i am satisfied or not. Fantastic. A great thanks to everyone involved. I am very much pleased.
# 2965167 - Excellent! So fast and quick resolution thank u
# 2906153 - Excellent! Because of Consumer helpline I got my money. Thanking you!
# 2971627 - xxxx (the company) refunded the amount
# 2921963 - Excellent! I got Remarkable Support from NCH Team.
# 2916054 - Excellent! This is the first time I used this to escalate the service issue. This facility is very good and helps uphold the consumer grievances
# 2893955 - Excellent! Immediate action taken. I got my shipment, thank you so much
# 2925238 - Excellent! NCH has helped me in great deal in getting me refund and taking matter properly with concerned company.
# 2950384 - Excellent! Excellent Team work NCH. I have received my refund thanks NCH.
# 2924366 - Excellent! They refunded the amount. Thankyou NCH
# 2917017 - Excellent! Excellent Services
# 2931154 - Excellent! More and more people should get aware about this website
# 2908708 - Thank you so much for the support. After the complaint the company provided a replacement immediately.
# 2825038 - Excellent! Thanks to Government Consumer Helpline for creating such system. Because of your support, we can raise issues and fight for our rights. I am happy with the service
# 2902991 - Excellent! Good Service
# 2949230 - Thanks xxxx (company) as well as Consumer Helpline, I got my money. Thanks a lot for your support.
# 2908384 - Consumer called NCH and informed that his issue was resolved as he had got a refund from the company.
# 2912794 - Excellent ! I got my refund!!!! Thanks to all.
# 2884198 - Excellent ! Very good efforts
# 2920000 - Consumer called up NCH to inform that he had received the refund of ₹2055, and requested that his grievance be closed.
# 2912404 - Excellent. Thank You!
# 2925448 - Excellent! It can be a little faster
# 2897260 - xxxxx ( company) provided a replacement. I will monitor the replacement fridge provided and incase of any issues, i will re-open the grievance raised. Thank you
# 2821994 - I have received the refund, Thank You for your support
# 2919319 - My Issue resolved after grievance and 6 days taken to solve the issue and xxxxx company service is not good. My issue is resolved just because I have grievance in NCH. However company has told me didn't come under warranty Thank you.
# 2873275 - Thank you. After complaint my problem has been resolved.
# 2853491 - Excellent! Excellent bridge to communicate direct Brand and getting resolved very soon. In My case after the request was raised here issue was resolved. Good Platform.
# 2880210 - Excellent! Absolutely satisfied with the resolution
# 2764092 - Excellent. Great Service.
# 2757476 - Thanks for the help. Please close the ticket.
# 2766844 - It’s all good.
# 2869546 - Excellent ! I got my refund. Thanks a lot guys
# 2862945 - Excellent !
# 2841709 - Thanks for the fast process
# 2824891 - Excellent ! Thank you INGRAM ! The xxxx store at Ahmedabad has resolved the issue, collected the defective piece and replaced /installed Air-conditioner of another company with the payment of difference of price. I appreciate the efforts of INGRAM to help consumers who pay for the product for their use, but if cheated by any of the business organisations, he can complain at INGRAM. I am satisfied.
# 2852930 - Excellent!
# 2869831 - Excellent! Very good, I received my refund after Consumer helpline intervention!!! Thank you NCH
# 2868797 - Excellent !Very useful and responsive portal of government, thank you for helping me two times.
# 2793842 - Excellent!.No suggestions. Just keep up doing this type of work. Thanks a lot.
# 2867845 - Excellent ! Finally I got justice, if this kind of forum was not there to address poor consumer's grievance like mine, then these kind of big companies would have swallowed consumers. Thanks a lot.
# 2848678 - Excellent! Awesome services by the Govt. and staff here. Thank you so much for saving lots and lots of time. Everything is smooth and taken up on priority with continuous follow-up. Thanks again.
# 2798669 - New replacement unit received from xxxx. Thank you for your support.
# 2844592 - Excellent! The helpline has always given resolution quickly
# 2836332 - Excellent ! Thanks a lot consumer helpline team, after two months, now I'm received my promised offer.
# 2766288 - Excellent ! Thankyou very much sir. Saved me lot. thankyou. I m very happy about it
# 2833726 - Excellent!!! Refund received of ₹1349/-. Thank you so much, NCH
# 2861197 - Excellent! I got ₹30,499/- Refund from the company Thanks for the help. I am happy for your service.
# 2848981 - Company has refunded the sum Rs.5000 after they have received mail from NCH.
# 2821744 - Excellent! Thank you
# 2694215 - Excellent. Great.
# 2782901 - Excellent!
# 2859462 - Excellent! Really Amazing Response from Team Supported. Refund of RS.10999 Received within 5 Days. From E-commerce Online Platform.
# 2812427 - Excellent! Your team work is very good and persons are honest
# 2727797 - Excellent! NCH has helped me to receive my money back
# 2803311 - Excellent! Very very thanks. My problem is fixed. This immediate action from you makes people believe still government supports or stands with public.
# 2834008 - Payment is received
# 2834128 - Excellent! Thanks for your support for closing the respective issue.
# 2751210 - The Company gave me the response & solved my problem. Thank you so much "NCH”
# 2774820 - Excellent! All Good!
# 2768644 - Closed after Consumer helpline intervention
# 2807239 - Thank you.
# 2760170 - Excellent! I am glad I contacted NCH. Everyone here is very supportive and understanding. NCH takes laudable efforts to protect consumer rights. I got a defective Refrigerator, was refused refund/replacement. Suffered 4months. In June contacted NCH, mid-July, got replacement. So happy, I will make more people aware of this. Thanks a bunch National consumer helpline.
# 2796852 - Excellent! Dear Team, I am very thankful for your help. Really appreciate your efforts and the solution provided. I was struggling from last 2 months but now you resolved that. Thanks Again!!!!
# 2802628 - Excellent!
# 2815995 - Excellent. It’s very helpful.
# 2784396 - Excellent! Good Job !
# 2833387 - Excellent! Thank you for helping me else I would have never got my money back
# 2826270 - Excellent! Very good, I received my refund, thankyou NCH
# 2792142 - Very good Response. Fantastic Portal for raising grievances of consumers. Thank you!!
# 2775571 - Excellent! After complaining in consumer helpline my refund related problem immediately solved. Thank you
# 2835761 - Excellent! Thank you very much for your intervention. The issue has been resolved due to your swift response
# 2774346 - When NCH spoke to the consumer, he confirmed that he had received the full refund of ₹1095/-. He was very happy and satisfied with the resolution.
# 2784863 - When NCH spoke to the consumer, he confirmed that he had received the refund of ₹25000/- from the company.
# 2812425 - When NCH called you up, you confirmed that you had received the refund of ₹21097/-
# 2809046 - When NCH spoke to the consumer, he confirmed that he had received the refund of ₹85000/-. Now the issue is resolved and he is satisfied with the same.
# 2802801 - When the consumer was spoken to, he confirmed that the issue was resolved and the amount of ₹ 30,000 /- had been credited in his account.
# 2807135 - Excellent! I'm impressed by the systematic and quick action taken by INGRAM and I got my refund. Thanks a lot guys.
# 2780131 - रिफंड देने के लिए सोमवार को बोला दुकानदार ने और कंपनी ने बोला कि आप रीफंड ले जाए
# 2778724 - Excellent! Your service is very good. It helps people to solve their problems. Give direction to all insurance company, not to reject claim due to useless reason in covid-19 pandemic. It's time to test insurance company.
# 2710887 - Excellent. I am very satisfied with this service! Thank you!!!
# 2759141 - Excellent!. Nice platform to resolve customer’s grievances quickly
# 2800039 - Excellent ! I love the service. The agent persistently worked on my case. Thank you so much and God bless you for defending the rights of the victims.
# 2811251 - Excellent ! I am so satisfied with this service EXCELLENT
# 2792791 - Excellent ! Thank You for support I got my refund.
# 2809279 - Excellent ! Refund received successfully. Thanks to all.
# 2811952 - item delivered thank you.
# 2850683 - Thanks Consumer help line. Because of your effort, i got received the refunded amount in my credit card account.
# 2842877 - This forum helped in getting the issue resolved. The response from the firm was prompt and very good when approached via this forum.
# 2770331 - Excellent! Problem is solve thanks you so much
# 2816054 - Excellent! I am pleasantly surprised by our authorities working so flawlessly.
# 2828023 - When NCH spoke to the consumer; he confirmed that he had received the full refund amount from the company. He said that this was possible because of NCH, and he was very happy with NCH work.
# 2791970 - Excellent! The process was very smooth and I am very happy with the service
# 2815537 - Excellent! Thank you very much for your support and prompt service
# 2814604 - Excellent! Thanks for the support. Got back my Refund.
# 2756130 - Excellent! Consumer Helpline services are excellent
# 2832770 - Excellent! Really a great service. Always prompt in handling issues. Thanks for retrieving my package and the refund amount.
# 2799792 - When NCH spoke to the consumer, she confirmed that she had got the refund of ₹71250/- from the Private education company, and that she was happy with the resolution.
# 2786543 - Excellent! Sir/Mam thank you very much with your help, I have got this laptop, the quality of this laptop is low but it is fine. Thanks
# 2799939 - Excellent. A refund amount of ₹ 2999 has been initiated by the company after making me wait for more than one and half months. All thanks to National Consumer Helpline. Please continue providing such great support. Extremely satisfied by this helpline!!
# 2795051 - Excellent. Awesome response.
# 2776681 - Thank you Consumer Helpline for your intervention and help to close the issue
# 2699191 - The e–Gift Card was redelivered by the bank. Received email confirmation from the Customer Care support and also from the Recipient. Thanks Consumer Helpline, you are doing a great job by helping the consumers.
# 2770638 - Excellent! Go to portal for consumer related complaints. Easy to use and early resolution.
# 2767517 - Excellent! I am extremely thankful for such a fast service.
# 2811190 - Resolved by dealer.
# 2820606 - Received money and shoes were collected.
# 2753015 - Excellent! Good.
# 2712611 - Excellent! Money refunded plz close case.
# 2794512 - Very Good! It has been proved that after logging complaints only cases gets resolved. This has been a true experience & many thanks for your support in resolving the case within 15-20 days.
# 2823963 - Excellent! Great resolution, really it resolved in two days, thank you.
# 2749657 - Excellent ! Unbelievable dispute handling speed & efficiency. I think this is an excellent department run by the government of India.
# 2803316 - The issue is resolved. The company has solved the problem. I am happy with the resolution. Thanks
# 2775824 - Excellent! All things are best
# 2793706 - Excellent! I sincerely thank you for supporting and getting my issue resolved
# 2762962 - When NCH spoke to the consumer, he confirmed that he had received the refund of ₹1082/- from the company.
# 2775843 - When consumer was spoken to, by NCH, he confirmed that he had received the refund of ₹1083/- .
# 2721372 - I got my refund. Thank you NCH!
# 2749445 - Got refund.
# 2764675 - Excellent! Satisfied
# 2779040 - Excellent! After posting the complaint on National Consumer Grievance portal, got quick response from the company and the problem was solved in two days. Thank You!
# 2678087 - Excellent! I am very much satisfied with the service and thankful to the whole team of consumer helpline. Your service is very fast and excellent. Tussi gr8 ho!! It was unbelievable that I got 50K reverse in my account. Again a very much big Thank U. God bless you all.
# 2711748 - Excellent! Thank you so much consumer helpline. I received my replacement mattress. Thanks a lot.
# 2743502 - Very Good! Thank you so much.
# 2710011 - I highly appreciate the way NCH dealt with my complaint and took it with the concerned company, in lightning speed, and in the process helped me to amplify my voice and concern and closing the matter within record 1 day. The company that was indifferent and insensitive to my complaint became very proactive. I have thus discovered the power of NCH platform that could be leveraged by the consumer if he is being played or fooled by the corporates
# 2744256 - As the matter lodged by me with the Consumer grievance helpline has been expeditiously resolved by this esteemed platform, I convey my heartiest thanks and regards to the team of consumer grievance helpline portal for the same. I appreciate the work being done by you for the welfare of the people. I also am thankful to our Government to have initiated such a reformative measure to dispose of the grievances of the people in a speedy manner. Thank you
# 2742926 - Excellent! The service by consumer helpline is excellent and prompt. This one helpline is a hope for all consumers when in need. Great show, keep it up!
# 2696326 - When NCH spoke to the consumer, he confirmed that he had received the full refund from the company.
# 2722616 - When we spoke to you on 19th May 2021, you confirmed that you received a refund of ₹2920.63/- . Hence issue resolved.
# 2696326 - When we spoke to you on 22nd May 2021, you confirmed that you received the full refund on 18th May 2021. Hence issue resolved.
# 2734189 - Thank you Team as I got call yesterday for replacement and I have replaced it today.
# 2744400 - When NCH spoke to the consumer, he confirmed that he had received the full refund of ₹1750/-.
# 2745869 - Refund Received.
# 2702252 - Excellent.
# 2731715 - Excellent! You are excellent
# 2654219 - Excellent! Repair was done and fully happy with the process. THANK YOU very much.
# 2734501 - Excellent ! Good job Sir
# 2740186 - EXCELLENT! NATIONAL CONSUMER HELPLINE IS VERY USEFUL TO SETTLE THE GRIVANCES RELATING TO CONSUMERS. THE STAFF AND ITS DIRECTOR ARE DEDICATED TO HELP THE CONSUMERS FOR SOLVING THEIR GRIEVANCES.
# 2735699 - XXX has made the full refund and the same has been credited to my account today. Thank you
# 2720558 - Thank you: Consumer Affairs, You solved my months old grievance without going anywhere just with some clicks online.
# 2669625 - Thank you so much for the help. I got the delivery
# 2583043 - Refund has been received. Thanks for your support.
# 2676671 - The issue has been resolved.
# 2647747 - Refund received!! Thank you!
# 2593585 - Excellent ! Please provide an option to close the case. I was trying to close this after I got the resolution, but I couldn't find an option.
# 2609583 - Excellent! Thanks a lot for consumer helpline; i received money ₹ 5,050 on 13-March-2021 that was charged by company for repairing the product under 100% warranty. Thanks once again to consumer helpline agents effort for justice.
# 2696791 - When NCH spoke to the consumer, he confirmed that the company had delivered the products, and he was happy with the response.
# 2606068 - Excellent! Excellent and fast disposal by NCH. Truly satisfied and I recommended my friend circle to approach this site.
# 2672938 - Thank you Consumer helpline for your timely intervention, helping me to get the refund from the merchant. Keep up the good work !!
# 2674865 - Excellent! Thanks for co-operating and helpline in this case. You all are doing a great job. I again submit my thanks to you and all your team. God bless you all.
# 2690939 - Excellent! Thank you for your kind cooperation and for helping me in hard times
# 2590943 - The Company has delivered the right monitor and hence I would like to close the grievance and confirm it as resolved.
# 2566442 - Excellent! I am very happy with the services. Though it has taken a little time but all my queries are resolved. Thank you very much to all the team involved in this. Keep it up.
# 2630797 - Excellent! Thanks for providing wonderful support. I have received refund from the company
# 2662066 - Thank you so much for your help. I'm so glad you helped me out. It wouldn't have been possible without you.
# 2552651 - Excellent! I am satisfied
# 2637061 - Excellent! It is a very helpful site to complain against any undoing by the company or vendors. Thanks.
# 2633984 - Excellent ! It is a perfect platform for addressing grievances. Full transparency is maintained
# 2542372 - Excellent! I am very much satisfied with your service
# 2646697 - Gave an exception and offered free repair of the product without any additional charges
# 2653776 - Hi NCH Team, Thank you very much for your wonderful contribution and support, i have received my refund in the original payment method.
# 2594405 - The Company returned the booking amount. However as a vigilant consumer, warning may please be issued not to commit such type of mistake in future.
# 2609047 - Repairs accepted.
# 2636640 - I got a call from the customer case and the issue was resolved. Thank you for the support.
# 2634830 - Thank you all, yes I have been replaced with a new TV of same model.
# 2554622 - Excellent! All is good.
# 2630835 - Satisfactorily resolved by NCH. Great service
# 2648746 - thank you so much for stepping in - I have got my refund.
# 2506110 - Excellent! I am satisfied with the company's response. I would like to thank this forum for solving this dispute. We can now close this case.
# 2415081 - Thanks a lot consumer helpline
# 2623444 - Issue resolved from both the end.
# 2436505 - Excellent! Service is excellent but most of the people doesn't know about you. So need more awareness program with the people those who get benefitted through your services.
# 2655471 - Excellent! Thank you very much for your immediate support and resolving the issue.
# 2630690 - Thanks, product was repaired by company.
# 2613520 - Thank you so much.
# 2599449 - Excellent! Best service, problem solved within 3 days
# 2584077 - Excellent
# 2580800 - I have received my refund cheque. I would request the ministry to take strict actions against the company so that they don't repeat these mistakes again.
# 2626894 - Thanks for giving quick response.
# 2491767 - Very good! I am very much happy with initiative of Consumer forum.
# 2595482 - When NCH spoke to the consumer, he confirmed that the grievance had been resolved and the speaker had been replaced by the company. He was happy with the efforts of NCH.
# 2599966 - When NCH spoke to the consumer, he confirmed that his grievance has been resolved, and he had he got the full refund, and conveyed his thanks to NCH.
# 2587863 - Very Good! Prompt action. Keep it up.
# 2560718 - Thanks for taking my complaint and forwarding to concern company, my problem is solved. Consumer App is an initiative of the Department of Consumer Affairs, Government of India. Thank you very much.
# 2579480 - When NCH spoke to the consumer, he confirmed that he had received ₹1455/-refund from the company.
# 2561900 - When NCH spoke to the consumer, he said that he had booked the hotel for two days but he was allowed to use the hotel venue and their services for one day only. The Balance amount of ₹2 Lac approx. was refunded to him, hence issue resolved. He is happy with the response.
# 2569440 - Refund received.
# 2570103 - Excellent.
# 2563545 - Excellent! Thank you team, i am really thankful to all team for the stand behind the common man and result got
# 2553929 - The AC which was defective was replaced by the company. It is working to the satisfaction. Hence I request the grievance to be closed. Thank you for the support.
# 2620839 - I have received the refund from the seller/website. Thanks for your help. Thanks a lot.
# 2513240 - Very Good! Thank you so much consumer helpline.....but if you provide more fast service than it will be excellent.
# 2592601 - Excellent! Thanks a lot for the quick resolution and this is really helpful for the common man.
# 2452974 - When NCH spoke to the consumer, he confirmed that the claim had been settled and the amount of ₹100000.00 had been received from the company.
# 2536941 - Thanks, I got my money back.
# 2567150 - Excellent! I am quite happy in the way and speed in which the consumer helpline helped in resolving the issue.
# 2576156 - When NCH spoke to the consumer he confirmed that he had got a refund of ₹20500/- with compensation.
# 2426690 - Excellent, Really appreciate the help of portal for resolving my house durable issue... Thank you so much
# 2478818 - Excellent, You are superb. Thanks you so much. The company was not responding me but after your intervention I got my money back. Thank you so much again.
# 2429748 - Excellent, I have received my refund. Thanks.
# 2526505 - Excellent. Lots of thanks again for intervening and solving this matter. Very much thankful to you sir. I am really happy that every issue is being taken care of. Thanks again from core of my heart.
# 2415081 - Excellent! Thanks a lot to consumer helpline. Because of you, replacement is done
# 2506440 - When NCH spoke to the consumer, he said that when he presented the cheque to his bank for encashing, he got the sms from the bank that the cheque was not processed as a wrong year (2020 instead of 2021) had been mentioned on the cheque. Thereafter NCH again took up the matter with the company and then the company responded that” Amount has been refunded to Consumer”.
# 2493802 - Excellent! Good service and now I am feeling relaxed
# 2525206 - When NCH spoke to the consumer, he confirmed that he had got the refund of ₹9499 in his account. He was very happy and satisfied with the efforts made by NCH.
# 2417464 - When NCH called the consumer, he confirmed that he had received the refund amount of ₹2689/-. He was happy and satisfied.
# 2419267 - When NCH spoke to the consumer, he confirmed that he had got the refund of the amount paid of ₹36990 in his account. He was very happy with the efforts made by NCH.
# 2463090 - When NCH spoke to the consumer, he confirmed that after lodging the grievance on portal he received ₹ 4100/- refund from the company, hence issue resolved.
# 2360347 - When NCH spoke to the consumer, he confirmed that the issue had been resolved, and he had got the refund.
# 2419421 - Excellent! Very much delighted and obliged with the help of National Consumer Helpline. Thanks for all your support to get this done
# 2455831 - Excellent! The bank refunded my amount. Very good follow up by NCH. Appreciate it very much.
# 2155826 - I got the refund of my money. Thanks to NCH. I request NCH to take severe action against the company, since I'm not the only person who got cheated, there are lot more people affected. It's a big harassment by the company to the consumers. Without NCH I would have never got my money back, so I thank you once again.
# 2133020 - Excellent. Wonderful platform for redressal.
# 2219099 - Pending amount is credited and complaint has been resolved. Thanks a lot for your support.
# 2198031 - Issue resolved. Thanks.
# 2167553 - I have received the refund, thank you.
# 2148831 - Received soft copy of my policy.
# 2086799 - After registering the complaint in consumer helpline, within 6 hours my problem is resolved. I convey my thanks for resolving this issue and also, I request you to please close this registered complaint. Thank you very much.
# 2091345 - Thanks consumer affairs for responding and resolving this issue.
# 2043286 - Got the refund back from the company. Thank you for the
# 2075121 - Problem Solved
# 2041469 - NCH out called the consumer and he confirmed that his issue has been resolved as the company has replaced the product.
# 2047569 - Jeweler refunded the excess amount that he charged unfairly. I want to close the case/complaint.
# 2009850 - Company has done refund. I have received refund
# 2026025 - Very happy with the prompt service. Very useful and effective. Awesome!!!!
# 2040841 - Very Good! My problem was completely neglected by the company......a great thanks to NCH. Further I request NCH that, this type of negligence by companies should be dealt with strictly.... companies should be awarded financial penalty, if problem is being solved through NCH.
# 1999752 - The Airlines has refunded my amount and soon the travel agency will transfer it to my account.
# 2001691 - Received satisfactory resolution. Thank you, consumer helpline. Without your intervention, this wouldn’t have been possible.
# 2041068 - Thanks a lot, to working team INGRAM.
# 1991420 - Excellent. Thanks for help in this situation. Excellent job.
# 1995969 - Excellent.!
# 1995852 - Satisfied with Consumer helpline.
# 2009599 - Very Good! Good Service.
# 2010339 - I am happy that this site made by govt. The company refunded my money.
# 2001926 - Problem resolved by company. Policy is renewed by same company.
# 1998935 - The company finally processed the refund after a delay of more than 30 days. But thanks to this grievance process of consumer affairs by government of India, they were forced to take action again to close this.
# 1970248 - Excellent
# 1996527 - I have received my complete refund of the product which I have purchased.
# 1993104 - Thanks for your prompt action. Through I didn't receive the products, got my refund. Thanks
# 1987489 - Refund Received.
# 1979317 - Excellent. My amount is credited to my account.
# 1986074 - Excellent! Great job. Thanks
# 2001714 - refund successfully credited...THANKS
# 1952789 - Excellent. Thanks a lot, to Consumer Grievance Team of India. You proved we have good governance in our country.
# 1954557 - Good. Thank you very much. Keep up the good work.
# 1970978 - Very Good. Really good service and satisfied with
# 1943275 - Excellent. My issue was resolved
# 1988482 - Excellent! Thank u so much
# 1973061 - Received amount, Thanks a lot.
# 1936414 - Thanks for your support.
# 1927213 - The support that consumer helpline provided was excellent and these people understand the feelings of a consumer when they get cheated due to online frauds that most of the sellers do this time. I got my money back and wish consumer executives all the best for future endeavors.
# 1946201 - Thank you a lot. Resolve just for you.
# 1966950 - Thanks for the wonderful help.
# 1954466 - Excellent! Great initiative by Indian Govt. for customers.
# 1946642 - Excellent! Thank you very much. Your service is very good.
# 1936154 - Excellent. No suggestions.
# 1945994 - Excellent. No Suggestion!!!! One of the best Services provided by the Government. Hats off!!!
# 1961411 - Amount Credited into wallet.
# 1981949 - Issue solved
# 1981675 - Excellent! Thank you very much for your kind
# 1976197 - Excellent! Good.
# 1767370 - Excellent, we received the replacement. We are grateful to NCH for their timely intervention. But for you, they would not have responded. Our sincere thanks to NCH for restoring the consumer rights. Thanks a million to NCH team for quick resolution.
# 1892415 - As a satisfied person I would like to suggest to create awareness regarding NCH so that it will help people to know their consumer rights.
# 1931638 - Thank to Consumers Rights team by whom my
# 1849189 - Thanks so much the issue stands closed post
# 1842041 - Excellent! Very Helpful
# 1832763 - Excellent! Very Excellent
# 1901243 - I am very happy; my issue is fixed after a long time
# 1892149 - I withdraw all amount from wallet. Thank you, all team
# 1886559 - Excellent, the issue was resolved. Thank you.
# 1836984 - When NCH spoke to the consumer, he confirmed that he had
# 1876334 - Thank you Consumer Grievance team. Merchant
# 1930344 - Thanks a lot for your cooperation. Courier was
# 1873329 - Excellent. Thank you for excellent support.
# 1835902 - The amount was credited! Excellent. Thanks for the support.
# 1828526 - I got my refund. Thanks.
# 1792607 - I was facing network issues from long time.
# 1772295 - Excellent, really this platform is very good...
# 1882231 - When NCH spoke to the consumer, he confirmed that the company
# 1774879 - Excellent, very prompt and helpful service by government much needed in today's time.
# 1865022 - Thanks for your support. We received refund today. Consumer Feedback on INGRAM: Excellent. Got excellent help.
# 1770287 - Very Good. I appreciate the fact that the grievance was followed up and timely update was provided. Given the number of Indian citizens and numerous complaints filed on daily basis, this initiative is worthy of praise. Thank you.
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If you have a complaint about a purchase you made online, learn how to resolve it with the seller or website. Or get additional help from a federal or state agency.

If you have a complaint about a product you bought online, try to resolve it by contacting the seller or website first.

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How to File a Case in Consumer Court

Last Updated: July 24, 2021

This article was written by Jennifer Mueller, JD . Jennifer Mueller is an in-house legal expert at wikiHow. Jennifer reviews, fact-checks, and evaluates wikiHow's legal content to ensure thoroughness and accuracy. She received her JD from Indiana University Maurer School of Law in 2006. This article has been viewed 4,713 times.

Consumer courts were set up in India to promote and protect the rights of consumers who were cheated on the purchase of goods or services. If you were injured or lost money as the result of a defective product or service, or if a seller promised something they never delivered, you can file a complaint in consumer court and recover your losses. To successfully file a case in consumer court, you must be able to prove that the seller violated consumer protection laws and is responsible for your loss. [1] X Research source

Gathering Information and Documentation

Step 1 Collect receipts and other evidence of the transaction.

If the seller's name and address aren't available on your receipt, you may be able to find it online or in your bank records.
The date of the transaction is the date on the receipt (if you have one), not the date the transaction cleared your bank account (which may be a few days later). If you don't have a receipt, you can still use the date the transaction cleared your bank account as the reference date. The seller may have additional records of the transaction.

Tip: Generally, your complaint must be filed within 2 years of the date of the transaction. However, you may be able to file a complaint about an older transaction if you can prove to the court that there was a good reason for your delay.

Step 2 Gather additional documents to support your claim.

For example, if you're claiming you were injured by a defective product, medical records showing that you sought treatment for an injury caused by the product would provide evidence for your claim.
Also include any communications between you and the seller following the transaction. If you talked to the seller over the phone, create a log of all the information you recorded or remember about those conversations, including the date and time they took place and the name of the person you spoke with.

Step 3 Decide what type of relief you want from the consumer court.

You must be prepared to prove you are entitled to the relief you seek. For example, if you want the company to compensate you for expenses you incurred because you were injured by a defective product, you would need to bring documents showing medical expenses, loss of work, and other costs.

Step 4 Discuss your complaint with a lawyer.

Some lawyers will also help you fill out the initial paperwork without representing you in court. If you're confident with your own presentation skills, this can save you some money.

Tip: You can file a complaint in a consumer court without hiring a lawyer or going through a consumer organization.

To determine your traveling costs, figure out the court where you need to file your complaint. District forums are located in every district and hear complaints of up to Rs. 20 lakh. State commissions hear complaints between Rs. 20 lakh and Rs. 1 crore. The National Consumer Disputes Redressal Commission (NCDRC) hears complaints that exceed Rs. 1 crore. To locate the court you need, go to https://consumerhelpline.gov.in/locate-consumer-court.php .
There are no court fees for claims up to Rs. 1 lakh if you are below the poverty line and have an Antyodaya Anna Yojana card. Others pay Rs. 100 for claims up to Rs. 1 lakh. The fee is Rs. 200 for claims from Rs. 1 lakh to Rs. 5 lakh, Rs. 400 for claims from Rs. 5 lakh to Rs. 10 lakh, and Rs. 500 for claims from Rs. 10 lakh to Rs. 20 lakh. State Commission claims are from Rs. 2,000 to Rs. 4,000 depending on the amount of your claim. NCDRC claims are Rs. 5,000.
Keep in mind that even if you hire a lawyer, you'll still have to put forth considerable time and effort on your case in addition to paying your lawyer's fee. Your lawyer won't be doing all the work for you and you may still have to attend court hearings.

Filing Your Complaint

Step 1 Send a legal notice to the registered office of the company.

You can search online for forms you can use that include all the information you need to notify the company of your claim. Make sure you adapt any form you use to address your specific issue.
Make copies of any receipts or other documents that support your claim to send along with your letter.
Make a copy of your letter before you send it. Use registered mail so you know when the company received it. You can use this date to mark the date of your deadline on your calendar.

Tip: If the company refuses your letter or fails to respond within the time you provided, you can go ahead and file your complaint with the consumer court.

Attach copies of documents that support all factual statements you make in your complaint, including receipts, bills, or transaction statements.
You may be able to find forms or samples of complaints online that you can use as a guide to format your complaint. Samples may also be available at your district consumer forum, or in the office of a local consumer organization.

Step 3 Prepare a demand draft for your court fees.

Rs. 100 for complaints of up to Rs. 1 lakh (District Forum)
Rs. 200 for complaints above Rs. 1 lakh and up to Rs. 5 lakh (District Forum)
Rs. 400 for complaints above Rs. 5 lakh and up to Rs. 10 lakh (District Forum)
Rs. 500 for complaints above Rs. 10 lakh and up to Rs. 20 lakh (District Forum)
Rs. 2,000 for complaints above Rs. 20 lakh and up to Rs. 50 lakh (State Commission)
Rs. 4,000 for complaints above Rs. 50 lakh and up to Rs. 1 crore (State Commission)
Rs. 5,000 for complaints above Rs. 1 crore (National Commission)

Step 4 Submit your complaint to the appropriate court.

The receiving clerk will provide you with a reference number for your case, as well as the date when your first hearing will be held. If you mail your complaint, you'll receive this information in the mail. [10] X Research source

Tip: If you mail your complaint to the appropriate court, rather than taking it to the clerk in person, your signature must be notarized.

Resolving Your Case

If your case is admitted, the judge will let you know when your next hearing is. The second hearing typically will be more than 30 days after your admissions hearing.
If the court decides not to admit your case, the judge will give you information on how to appeal that decision.

Step 2 Present your case at your second hearing.

If the seller provides a written response to your complaint, read over it and come up with responses as necessary. You will be expected to refute their arguments in court.
Bring copies and originals of all the supporting documents you also included with your complaint.

Tip: Even if the seller does not appear in court for the hearing, you still must prove that you're entitled to the relief you've asked for before the judge will rule in your favor.

Step 3 Appear at any other hearings as required by the court.

For example, if you were injured because of a defected product, the judge may want to wait until your injuries are completely healed before ordering relief.

Tip: If you don't show up for hearings, your case will simply be decided on the merits, based on whatever written information and supporting documents have been filed.

Step 4 Receive the court's written order by registered post.

It's a good idea to make several photocopies of the order for your personal records.

Step 5 File an appeal within 30 days of receipt of an order.

If the court doesn't decide in your favor, instructions for filing an appeal will be included along with your copy of the written order. It is recommended that you file your appeal as soon as possible, rather than waiting to the last minute.
If you decide to appeal the consumer court's order, it's a good idea to talk to a consumer attorney near you. If the consumer court ruled against you because of an error you made in your complaint, you want to make sure you don't make the same mistake twice.

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Now you can get case status through call even if you don't have internet connection. The Confonet NCDRC IVRS service allows you to request for and receive information about case details of the cases filled in NCDRC. User have to just dial the unique IVRS number which is 01124300661 and follow the instructions.

Instruction for Confonet NCDRC Case Status(IVRS) Service:

To get the case status please dial 01124300661 either by landline or mobile.

Follow the steps as guided by voice response:

According to Case Number : Consumer have to pronounce exact case number given by Consumer Forum in the correct format e.g. CC/01/2016 --> Confirm the case number by saying 'Yes' then the voice response will generate the exact case details. User will get the following information of the Case: Date of Filing, Complainant Name, Respondent Name, Case Status (Case Stage and Date of Next Hearing).

According to Case Type: The user has to give the details of case according to case type. Then user will be asked to choose the following case type:

After choosing case type or case type number, pronounce the case serial number then, the case filing year (the year must be greater then 1990 and not exceed by current year). After getting the information, the details of the case will be generated.

To know the information about the case details again, there is an option of "REPEAT" by the voice response. If the user say REPEAT then the information about the case will be repeated again.

To get the information about another case, there is an option of "CASE NUMBER" by the voice response. If user say CASE NUMBER, and enter the case number then, the details of that case number will also generate.

To finish, there is an option of "EXIT" by the voice response. If the user say EXIT the process will be finished.

Note: This service is currently available for NCDRC only (Trial). For making calls, charges will be applicable as per your landline or mobile network provider policy.

Online Filing

ncdrc ivrs ( trial ), sms case enquiry, notice / circular, statistics, calendar, related links.

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Supreme Court rebuffs challenge to consumer protection agency

WASHINGTON — The Supreme Court on Thursday rejected a business-backed challenge that could have scuttled the federal agency set up to protect consumers from shady financial services practices.

The court in a 7-2 vote ruled that the funding structure of the Consumer Financial Protection Bureau (CFPB), which allows the agency to be funded directly by the Federal Reserve, is constitutionally sound.

In doing so, the court rejected claims brought by two trade groups representing lenders, which argued that the agency had to be funded by annual appropriations approved by Congress.

President Joe Biden hailed the ruling, saying in a statement that it marked "an unmistakeable win for American consumers."

Sen. Elizabeth Warren, D-Mass., who proposed that the bureau be created and helped set it up, welcomed the decision in a celebratory appearance outside the Supreme Court building.

"This news is fabulous," she said. "When you have an agency that is this good at doing its job to protect consumers, then a lot of banks, a lot of payday lenders, a lot of Republicans, come after it and try to shut it down."

Conservative Justice Clarence Thomas authored the majority opinion, while fellow conservatives Justice Samuel Alito and Justice Neil Gorsuch dissented.

The court ruled that the funding structure, in which Congress does not directly appropriate funding, does not run afoul of the Constitution’s appropriations clause, which requires that “no money shall be drawn from the Treasury” without congressional approval.

“Although there may be other constitutional checks on Congress’ authority to create and fund an administrative agency, specifying the source and purpose is all the control the Appropriations Clause requires,” Thomas wrote.

The case is one of several on the docket in which the Supreme Court, often skeptical of broad federal agency power, could hobble government regulators . On this occasion, the court, which has a 6-3 conservative majority, held fire.

In dissent, Alito said the court had affirmed a novel funding structure that allows the agency to “bankroll its own agenda without any congressional control or oversight.”

More broadly, the ruling means that “there is apparently nothing wrong” with laws that allow executive branch agencies to be funded independently and with no expiration date, he added.

In 2018, the Community Financial Services Association of America and the Consumer Service Alliance of Texas sued the CFPB in an effort to throw out a regulation cracking down on payday loans.

A federal judge ruled in favor of the bureau after it modified a regulation barring lenders from repeatedly seeking to withdraw loan repayments from consumers’ bank accounts if there are insufficient funds. The new rule has yet to take effect.

But the legal question before the Supreme Court rested on a subsequent decision by the New Orleans-based 5th U.S. Circuit Court of Appeals, which ruled in October 2022 that the bureau’s funding mechanism was unlawful.

That ruling by what is one of the most conservative appeals courts in the nation was an outlier that even the conservative-majority Supreme Court viewed as a step too far.

Chris Vergonis, a lawyer for the challengers, said the underlying regulation at issue is “legally flawed” and harms consumers who rely on short-term loans.

Beth Milito, executive director of the National Federation for Independent Business, a group representing small business-owners that backed the legal challenge, said the failure to weaken the agency “will ultimately leave small businesses with expensive penalties and burdensome inspections at the hands of the CFPB.”

Consumer advocates and financial services industry critics expressed relief about Thursday’s ruling.

“This decision removes a major threat to the agency’s work and reaffirms the independence that allows it to continue standing up for the public interest against abusive financial practices,” said Lisa Donner, executive director of Americans for Financial Reform Education Fund.

Congress itself set up the CFPB and approved the current funding structure when it passed the Dodd-Frank Wall Street Reform and Consumer Protection Act in 2010.

The law states that the CFPB receives funding determined by its director to be “reasonably necessary to carry out the authorities of the bureau” as long as it is under the cap of 12% of the operating expenses of the Federal Reserve. In the 2022 fiscal year, the agency received $641 million.

The Biden administration argued that Congress “enacted a statute specifically organizing the CFPB to use a specified amount of funds from a specified source for a specified purpose,” which was sufficient to pass constitutional muster.

The CFPB has faced various legal challenges in the past, with the Supreme Court ruling in 2020 that a separate provision that protected its single director from removal by the president at any time during the five-year term of office was unconstitutional.

Lawrence Hurley covers the Supreme Court for NBC News.

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Lodge complaint online with national consumer helpline portal.

Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution. Users need to register themselves with the portal to file or lodge their complaints online. One can also check the status of already filed complaints. Guidelines and tips are provided for consumers' awareness.

Inform Us If you know a Govt. service, please let us know.

Case Monitoring System

The Case Monitoring System provides a single-window solution for automation of all the activities undertaken at the Consumer Commissions at the National, State and District Levels. The registration of complaints, recording of court proceedings, issue of notices, generation of cause lists, recording of judgments, record-keeping and generation of statistical reports and all other court related activities are carried out through this standardized software alone. Role-based logins can be created for the different users and related services can be easily offered to them.

The various services provided by the Case Monitoring System have been diagrammatically depicted below:

The Case Monitoring System has automated the tasks of Consumer Commissions by providing the following facilities:

Cause list is generated automatically
Case status is readily available
Quick view of the case history
Quick search facility using case number, complainant name, respondent name etc
Judgment search using free text search
Automatic notice generation after one time master entry
Various statistical reports generation

The Case Monitoring System incorporates specifically designed modules which allow replication of data to a Centralized Online Server. Once data has been exported to this server, it can be accessed by the general public in the form of case status and case history information, cause lists, judgments and national level reports.

The following flow-diagram shows how information captured at the Consumer Commissions is processed and made available to the various stake-holders through MIS reports, cause lists, judgments and case status:

The information displayed on this site is based upon the data made available by the consumer Commissions which are using Online Case Monitoring System (OCMS) application. The statistics/ graphs made available on this site are only for general purpose and not to be used for any advice or making any decision. National Informatics Centre (NIC) is not responsible for the accuracy, quality, timeliness, loss or completeness of the data or related reports/ graphics. Every effort is made to keep the website up and running smoothly. However, NIC takes no responsibility for the website being temporarily unavailable due to technical issues beyond our control.

Despite consumer watchdog's US Supreme Court win, agency powers still on chopping block

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THESE TERMS OF USE DESCRIBE YOUR LEGAL RIGHTS AND RESPONSIBILITIES, AND BY USING THE SITE, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS OF USE AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. THESE TERMS OF USE FORM A LEGAL AGREEMENT BETWEEN YOU AND US REGARDING YOUR USE OF THE SITE ALONG WITH THE RELATED SERVICES, FEATURES, CONTENT AND OFFERS PROVIDED ON THE SITE. YOU AGREE TO MANDATORY ARBITRATION AND WAIVER OF THE ABILITY TO BRING A CLAIM IN A CLASS ACTION FORMAT.

IF FOR ANY REASON, YOU ARE UNABLE OR UNWILLING TO AGREE TO ALL OUR TERMS OF USE, PLEASE IMMEDIATELY STOP USING OR ATTEMPTING TO USE OUR SITE, BECAUSE IF YOU USE OR CONTINUE THE SITE, YOU WILL BE AGREEING TO EVERYTHING IN OUR TERMS OF USE AS A CONDITION OF SUCH USE.

YOU AGREE THAT BY USING OUR SITE YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT.

When you see the word “use” or “using” in connection with our Site or us in these Terms of Use, it means and refers to any time you, directly or indirectly, with or without a device, attempt to or actually do access, interact, utilize, display, view, browse, visit, print or copy, transmit, receive or exchange data, upload, download, post or otherwise submit any message, posting, material or content or you otherwise communicate, including with another user or anyone else. We will also consider you to be using our Site if you utilize, benefit from, take advantage of or interact with any feature, function, service, activity, promotion or content in, on or available through our Site, for any purpose. Also, when we use the term “including” it means “including, without limitation” or “including, but not limited to” and construed as inclusive and illustrative and not exclusive or limiting.

We may refer to you or any individual that uses our Site as “you” or “your” or a “user.” If we use the term “Our Companies,” in addition to us, that term means and includes our agents, representatives, subsidiaries, affiliated companies, select unaffiliated companies, assigns, and brands that are owned by, licensed by, and/or partnering with Consumer Case Online.

These Terms of Use include our Privacy Policy and any other terms we disclose or notify you of when you use or attempt to use our Site (“Additional Terms”) all of which are incorporated by reference and form a part of our Terms of Use for all purposes. In the event of a conflict, these Terms of Use shall control although the Additional Terms may govern use of particular products, solutions, or services. To make reading and understanding your agreement with us easier, we will use the expression “Terms of Use” to mean and refer to this document, as well as our Privacy Policy and any Additional Terms that apply to you.

By using our Site you are acknowledging you have read, understand and accept as binding, all of the rights and obligations, terms and conditions in our Terms of Use which constitute the legal agreement you have with us. If you do not agree with, cannot comply with or are unwilling to accept our Terms of Use, please discontinue your use of our Site immediately because continued use shall constitute acceptance of these Terms of Use.

WE CAN CHANGE OUR TERMS OF USE AND SITE

We reserve the right, at any time, to add to, delete or modify our Terms of Use, as well as all or any part of our Site in our sole discretion. We will notify you of changes to our Terms of Use by posting the new Terms of Use on this website, or by sending you a notice via e-mail. Your continued use of the Site following the posting of revised Terms of Use means that you accept and agree to the changes. The date at the top of the Site indicates when these Terms of User were last updated. You agree to review these Terms of Use and other online policies posted on our Site periodically to be aware of any revisions.

OUR PRIVACY POLICY

Your privacy is important to us. We have developed a Privacy Policy in order to inform you of how we collect and use information we obtain from you. All information we collect on the Site is subject to our Privacy Policy, and our Privacy Policy is incorporated into and is a part of these Terms of Use.

RULES OF CONDUCT

You agree to use or access the Site or the Service only for lawful purposes and in accordance with these Terms of Use.

You may never use, allow or enable others to use our Site or knowingly condone use of our Site to do or attempt to:

Violate any applicable federal or state laws, regulations, judicial or governmental order, treaties or our rights or the rights of any other person, firm, or enterprise;

Engage in conduct which is or could be considered libelous, defamatory, indecent, vulgar, obscene, pornographic, sexually explicit or sexually suggestive, racially or ethically offensive, harmful, harassing, intimidating, threatening, hateful, objectionable, discriminatory, or abusive;

Impersonate or attempt to impersonate Consumer Case Online, Consumer Case Online’s employees, or any other person, firm, or enterprise;

Use the Site for posting or otherwise using malicious or unauthorized code (e.g. viruses, time bombs, cancel bots, worms, Trojan horses, spyware) or other potentially harmful material or information which in any way might interrupt, damage, interfere with, destroy, or limit the functionality of any computer software or hardware or communication equipment;

Violate, or attempt to violate any security features of the Site or Service;

Attempt to modify, reverse engineer, decompile, disassemble, or otherwise reduce or attempt to reduce any of the source code that we use in providing the Site or Service to a human-perceivable form;

Collect, obtain, compile, gather, transmit, reproduce, delete, revise, view, or display any material or information, whether personally identifiable or not, submitted, provided, or made available by or concerning any other person, firm, or enterprise;

Advocate or encourage conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law or regulation.

Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer or database connected to the Site;

Otherwise attempt to interfere with the proper working of the Site.

We intend to cooperate fully with any law enforcement officials or agencies in the investigation of any violation of these Terms of Use or of any applicable laws. Any violation of system or network security may subject you to civil and/or criminal liability.

INTELLECTUAL PROPERTY RIGHTS

The Site and its entire contents, features and functionality, including, but not limited to all information, text, displays, photographs, graphics, video and audio, and the design, selection and arrangement thereof (“Consumer Case Online Content”), are owned by, licensed by, or provided to Consumer Case Online. The Site is protected by copyright, trademark, trade secret, and other intellectual property or proprietary rights laws, and thus, we own and retain all rights in the Consumer Case Online Content and the Service.

These Terms of Use permit you to use the Site for your own personal, non-commercial use only. Except as otherwise provided in these Terms of Use, you may not reproduce, modify, publish, prepare derivative works, or distribute copies of the Consumer Case Online Content in whole or in part. You acknowledge and agree that if you use any Content in violation of our Terms of Use, any other party’s rights, or any laws or regulations, including laws relating to the protection of intellectual property, you may be subject to civil liability, criminal prosecution or both under the laws and regulations of the United States, as well as any other state, national, provincial or other laws, regulations and treaties that may apply.

POSTING AND SUBMITTING USER CONTENT

Our Site may allow you to register, create a profile or account and enable you to submit, provide, furnish, transmit, exchange, communicate and/or display to other users (referred to as Posting”) content or materials (collectively, “User Content”). By Posting, you represent that you own or have the right to engage in or submit, display or use the User Content and you specifically agree your User Content shall not violate any law or regulation, our Terms of Use or the rights of others.

We have no obligation, nor do we verify, review for accuracy, completeness or otherwise, any User Content. We also have no obligation to monitor or continue to monitor your use of the Site or your User Content, but we reserve the right to do so and to confirm and request confirmation of any information you submit to us or on our Website, at any time for any reason or no reason at all. We do not endorse User Content, nor do we screen them.

Your User Content and/or your account are your responsibility, although we ask that you notify us if you know or suspect the security of your user identification, log-in and password may have been compromised so that we can take responsive action. But, in general, you are solely responsible for activities undertaken through your registration, profile, user account or login identification or password and you will defend and indemnify us (see the Section entitled “You Indemnify Us”) for any User Content submitted, displayed, use, or transferred under the foregoing. In accordance with the foregoing, if you suspect that your log-in identification or password may have been compromised, please notify us immediately at [email protected].

OUR RIGHT TO USER CONTENT

User Content will be considered non-confidential and non-proprietary and may be used by our affiliates, Our Companies, or Consumer Case Online. Content that is yours, remains yours and neither our Terms of Use, nor your use of our Site is intended to deprive you or anyone of any existing rights to Content. By posting, downloading, displaying, performing, transmitting, or otherwise distributing Content to Consumer Case Online or the Site, you are:

Giving us a non-exclusive, irrevocable, unconditional, transferable, perpetual, worldwide, royalty free license and right to use, display, reproduce, perform, adapt, translate, modify, create derivative works from, publish, distribute, disseminate and broadcast the User Content in connection with your use of the Site without additional accounting to you or notifying you in any way; and

Representing and warranting to us you have the right to submit the User Content and grant the rights and license described above.

If anyone else has or may have rights to the User Content you are submitting, it is your responsibility to find out and obtain whatever agreements, licenses and rights you need from them to do so, because if and when you submit Content to us, you will be solely responsible and liable and you will defend and indemnify us (See the Section entitled “You Indemnify Us”).

MOBILE SERVICES

The Site may offer certain tools or services that are available to you via your mobile phone or other mobile device (collectively, “Mobile Services”). Please note that your mobile carrier’s normal messaging, data, and other rates and fees will apply to your use of the Mobile Services. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your mobile carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you are responsible for checking with your mobile carrier to determine if the Mobile Services are available for your mobile devices, what restrictions, if any, may be applicable to your use of the Mobile Services, and how much they will cost you. Nevertheless, all use of the Site and its Mobile Services shall be in accordance with our Terms of Use.

On notice, we will act expeditiously to remove Content that infringes the copyright rights of others and we will use reasonable efforts to disable use of our Site by anyone who repeatedly infringes the rights of others. If you believe our Site contains elements that infringe any copyright of yours or anyone else’s, please follow the procedures set forth below in our Notice and Procedure for Making Claims of Copyright Infringement.

PRODUCT REDEMPTION

From time to time we may distribute deals, freebies, or samples (collectively, “Offers”). The availability of the Offers may vary based on location and timing. In redeeming an Offer, you further agree to the Consumer Case Online Sample Offer Terms and Conditions, which are incorporated into these Terms of Use.

From time to time we may offer sweepstakes, contests, or other similar promotions (“Promotions”). Promotions vary and may require you to submit information about yourself to us. Each Promotion has its own Terms and Conditions, which govern your participation in the Promotion. You must read and agree to these separate Terms and Conditions before entering into any such Promotion.

THIRD PARTY CONTENT AND LINKS FROM THE SITE

If the Site contains links to other sites and resources provided by third parties, such links are provided for convenience purposes only. This includes links contained in advertisements, banner advertisements, and sponsored links. We have no control over, and no liability for any third party websites or materials. We work with a number of partners and affiliates whose Internet sites may be linked with the Site. Because neither we nor our Site has control over the content and performance of these partner and affiliate sites, we make no guarantees about the accuracy, currency, content, or quality of the information provided by such sites, and we assume no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content that may reside on those sites.

Similarly, from time to time in connection with your use of the Site, you may have access to Content or websites that are owned by third parties (“Third Party Content”). You acknowledge and agree that we make no guarantees about, and assume no responsibility for, the accuracy, currency, content, or quality of Third Party Content, and that, unless expressly provided otherwise, these Terms of Use shall govern your use of any and all Third Party Content.

THIRD PARTY MERCHANTS

Consumer Case Online contains many Offers from third party partners and affiliates which may allow you to order, receive, or redeem various products and services by business that are not owned or operated by us. The delivery, guarantee, maintenance, and all other matters concerning your transactions with these businesses are solely between you and such businesses. We do not endorse, warrant, or guarantee any such third party Offers and we are not liable for the accuracy, completeness, or usefulness of such information or the availability of any Offers.

TERM AND TERMINATION

Our Terms of Use will take effect at the moment you click “ACCEPT”, register, respond to a request for information, and/or begin downloading, accessing, or using the Site, whichever is earliest. Consumer Case Online reserves the right at any time and on reasonable grounds, which shall include, without limitation, any reasonable belief of fraudulent or unlawful activity or actions or omissions that violate any term or condition of this Agreement, to deny your access to the Site or to any portion thereof in order to protect its name and goodwill, its business, and/or other Users, and our Terms of Use with you will also terminate automatically if you fail to comply with its terms and conditions, subject to the survival rights of certain provisions identified below. Termination will be effective without notice. You may also terminate our Terms of Use at any time by ceasing to use the Site, but all applicable provisions of our Terms of Use will survive termination, as identified below, and each re-access or use of the Site will reapply our Terms of Use (then in effect) to you. Upon termination, you must destroy all copies of any aspect of the Site in your possession. The provisions concerning Consumer Case Online’s proprietary rights, feedback and submissions, indemnity, disclaimers of warranty and liability, waiver and severability, entire agreement, and governing law will survive the termination of our Terms of Use for any reason.

WE HAVE THE RIGHT TO TERMINATE

We have the right to discontinue, suspend or terminate our Site or your use of the Service and/or our Site at any time, with or without notice to you, and without liability to you, for any reason or no reason whatsoever, including any time we determine, in our sole judgment, you have violated any of the Terms of Use, furnished us with false or misleading information, or interfered with use of the Site or the Service by others. In addition to any other rights and remedies we may have under these Terms of Use, or at law or in equity, we have the right to: (i) refuse to allow you further Posting; (ii) remove or delete Postings; (iii) revoke your right to use our Site; (iv) revoke and terminate your Consumer Case Online account; (v) use any technological, legal, operational or other means available to enforce our Terms of Use, including blocking specific IP addresses or deactivating your registration.

YOU INDEMNIFY US

By using our Site, you agree to defend and hold harmless any or all of Our Companies against any demands, claims or actions arising out of or as a result of your access to or use of the Site, your breach or violation of our Terms of Use, including any breach arising from violations of law and regulation, as well as claims of infringement, misappropriation or violation of the rights of any person or entity (“Claim”) and you shall indemnify and hold Our Companies harmless from and against any and all losses, damages, costs and expenses, including attorneys’ fees, resulting from any such Claim. We have the right, at any time, to assume the defense against any Claim and all negotiations for settlement and compromise and you agree to cooperate with us in any such defense. When we use the phrase “you will defend and indemnify us” anywhere in our Terms of Use, it means and refers to the foregoing provisions of this section of our Terms of Use.

DISCLAIMERS AND LIMITATION OF LIABILITY

OUR SITE IS MADE AVAILABLE “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE IS NO GUARANTY OR ASSURANCE THAT ALL OR ANY PART OF OUR SITE WILL BE AVAILABLE FOR USE, PERFORM AS DESCRIBED OR THAT OUR SITE IS ACCURATE, TIMELY, COMPLETE OR ERROR FREE AND YOU SHOULD NOT RELY ON OUR SITE FOR ANY DECISIONS OR ACTIONS YOU MAY OR MAY NOT CHOOSE TO MAKE OR TAKE. WE ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DAMAGE TO YOU OR YOUR PROPERTY, EVEN IF DUE TO MALICIOUS OR UNAUTHORIZED CODE. YOU ARE SOLELY RESPONSIBLE FOR ENSURING YOU HAVE APPROPRIATE MECHANISMS TO PROTECT AND SECURE YOUR EQUIPMENT, PROGRAMS AND INFORMATION BECAUSE YOU, NOT US, ARE ASSUMING ALL RISK OF LOSS OR DAMAGE THAT MAY ARISE OR BE ASSOCIATED WITH USE OF OUR WEBSITE.

OUR LIABILITY TO YOU IS LIMITED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL LIABILITY FOR LOSS, DAMAGE, COST AND/OR EXPENSE OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOST DATA, REGARDLESS OF THE FORM OF ACTION OR BASIS OF THE CLAIM AND WHETHER OR NOT A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES) IN CONNECTION WITH OR ARISING FROM USE OF OUR SITE OR ANY OTHER MATERIALS OR SERVICES WE PROVIDE TO YOU.

SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OF CERTAIN WARRANTIES OR LIMITATIONS ON CERTAIN DAMAGES, SO SOME OF THESE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. HOWEVER, IF ANY LIMITATION OR EXCLUSION OF DAMAGES OR LIABILITY IS PROHIBITED OR RESTRICTED BY LAW, WE SHALL BE ENTITLED TO THE MAXIMUM LIMITATIONS AND EXCLUSIONS PERMITTED; HOWEVER, IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED ONE HUNDRED DOLLARS ($100).

GOVERNING LAW

Our Terms of Use and your use of our Site shall be construed, governed by and enforced under the substantive laws of the State of California applicable to parties resident in and contracts made, executed and wholly performed within the State of California. You submit to the jurisdiction of the State and Federal courts situated in San Diego County, California, USA in all disputes arising out of or related to the use of the Site or Service and you will not object to jurisdiction or venue on the grounds of lack of personal jurisdiction, inconvenient forum or otherwise. The Uniform Computer Information Transactions Act does not apply to our Terms of Use.

YOU HEREBY WAIVE ANY RIGHT YOU MAY NOW HAVE OR HEREAFTER POSSESS TO A TRIAL BY JURY IN CONNECTION WITH ANY ACTION OR PROCEEDING ARISING UNDER OUR TERMS OF USE OR YOUR USE OF OUR WEBSITE.

INJUNCTIVE RELIEF

You acknowledge that any breach, threatened or actual, of our Terms of Use, including, without limitation, with respect to unauthorized use of Consumer Case Online proprietary assets, will cause irreparable injury to Consumer Case Online, such injury would not be quantifiable in monetary damages, and Consumer Case Online would not have an adequate remedy at law. You therefore agree that Consumer Case Online shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any breach, threatened or actual, of your obligations under any provision of our Terms of Use. Accordingly, you hereby waive any requirement that Consumer Case Online post any bond or other security in the event any injunctive or equitable relief is sought by or awarded to Consumer Case Online to enforce any provision of our Terms of Use.

ARBITRATION AND CLASS ACTION WAIVER

You agree to first contact us at [email protected] for any dispute or controversy so as to attempt to resolve the dispute or controversy informally. Any controversy or claim arising out of or related to the use of the Site or Service that cannot be resolved through such informal process or through negotiation within 120 days shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered may be entered in any court having jurisdiction thereof. The arbitration will be conducted in the English language in the city of San Diego, California by a single neutral arbitrator.

You agree that disputes will only be arbitrated on an individual basis and shall not be consolidated, on a class wide, representative basis, or with any other arbitration(s) or other proceedings that involve any claim or controversy of any other party. If for any reason this arbitration clause is unenforceable or inapplicable, both you and we agree, to the extent permissible by law, to waive any right to pursue any claims on a class action basis. If any portion of this class action waiver is limited, void, or unenforceable, then our agreement to arbitrate under this section will not apply and any controversy or claim must be brought exclusively in the state and federal courts in San Diego, California.

MISCELLANEOUS

The Terms of Use constitute the entire agreement you have with us regarding the subject matter and supersedes any and all prior and/or inconsistent understandings. Our Terms of Use cannot be modified except as set described herein or in a written amendment signed by an authorized representative of ours. No electronic or digital communication of any kind is to be construed as a ‘writing’ for purposes of amending or modifying our Terms of Use or the rights and obligations of the parties hereunder. The illegality, unenforceability or invalidity of any provision is severable and shall not affect or impair the rest of our Terms of Use. No waiver of any breach of any provision of these Terms of Use shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party. Headings are purely for reference and shall not affect meaning. Any provision which must survive any termination of your agreement with us in order to allow us to enforce its meaning shall survive. You may not make or initiate any demand, claim or action against us or any of Our Companies, regardless of form or the basis of the claim, more than one (1) year after the cause of action has arisen (or if multiple causes, from the date the first such cause arose).

If we believe, have reason to believe or are notified of anything which could compromise or endanger the health or safety of any person, could cause damage (tangible or intangible), could adversely affect, infringe upon or misappropriate anyone else’ rights, harasses or interferes with any other user, interferes with or bypasses security or other protective measures violates any law or regulation or these Terms of Use, we have the right, reserving cumulatively all other rights and remedies available to us at law, in equity and under our agreement with you, to report and provide information to any and all regulatory and law enforcement authorities and agencies and take any action permitted by law.

Nothing contained on the Site should be understood as granting you a license to use any of the trademarks, service marks, or logos owned by us or by any third party.

THIS SITE IS FOR UNITED STATES USE ONLY

We control and operate the Site from our offices in the State of California. We make no representation that any of the materials or the services to which you have been given access are available or appropriate for use outside the United States and access to the Site from territories where its contents are illegal or restricted is prohibited. If you choose to access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with applicable laws, rules and regulations.

FEEDBACK AND SUBMISSIONS

Consumer Case Online welcomes your feedback and suggestions about Consumer Case Online’s programs or services or with respect to how to improve the Site. By transmitting any suggestions, information, material, or other content (collectively, “feedback”) to Consumer Case Online, you represent and warrant that such feedback does not infringe or violate the intellectual property or proprietary rights of any third party (including, without limitation, patents, copyrights, or trademark rights) and that you have all rights necessary to convey to Consumer Case Online and enable Consumer Case Online to use such feedback. In addition, any feedback received through the Site will be deemed to include a royalty-free, perpetual, irrevocable, transferable, non-exclusive right and license for Consumer Case Online to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, and display (in whole or in part) worldwide, or act on such feedback without additional approval or consideration, in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you hereby waive any claim to the contrary.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Consumer Case Online has adopted the following procedure regarding copyright infringement in accordance with the Digital Millennium Copyright Act (“DMCA”), the text of which is located at http://www.copyright.gov/legislation/dmca.pdf.

THE FOLLOWING INFORMATION IS SOLELY FOR NOTIFYING US THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED. DO NOT SEND ANY INQUIRIES UNRELATED TO COPYRIGHT INFRINGEMENT (e.g., REQUESTS FOR TECHNICAL ASSISTANCE OR CUSTOMER SERVICE, REPORTS OF E-MAIL ABUSE) TO THE CONTACT LISTED BELOW. YOU WILL NOT RECEIVE A RESPONSE IF SENT TO THAT CONTACT.

WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS’ FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER’S LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY.

If you believe that your copyrighted work has been used or displayed on our website in a way that constitutes copyright infringement, please report the alleged infringements by completing the following steps and by notifying Consumer Case Online’s Designated Agent, as listed below. Pursuant to Title 17, United States Code, Section 512(c)(2), all notifications of claimed copyright infringement should be sent ONLY to our Designated Agent. Consumer Case Online will respond expeditiously to any claims of copyright infringement that are properly reported.

Written notification must be submitted to the following Designated Agent:

Service Provider(s): Consumer Case Online

Full Address of Designated Agent to Which Notification Should Be Sent: 10525 Vista Sorrento Pkway Suite 220 San Diego, CA 92121. Email Address of Designated Agent: [email protected]

Under Title 17, United States Code, Section 512(c)(3)(A), the Notification of Claimed Infringement must include the following:

(1) An electronic or physical signature of the owner or of the person authorized to act on behalf of the owner of the copyright interest;

(2) Identification of the copyrighted work (or works) that you claim has been infringed;

(3) A description and identification of the material that you claim is infringing, and the location where the original or an authorized copy of the copyrighted work exists (for example, the URL of the page of the website where it is lawfully posted; the name, edition and pages of a book from which an excerpt was copied, etc.);

(4) A clear description of where the infringing material is located on our Website, including as applicable its URL, so that we can locate the material;

(5) Your contact information, including your name, address, telephone number, and e-mail address;

(6) A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

(7) A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Please seek the advice of a medical professional before making health care decisions. This advertisement is not associated with any government agency.

ATTORNEY ADVERTISING. This Website is not intended to provide medical advice. Consult your doctor or physician before starting or stopping any medication. Discontinuing a prescribed medication without your doctor’s advice can result in injury or death. are not an indication of future results. Every case is evaluated on its own facts and circumstances. Valuation depends on facts, injuries, jurisdiction, venue, witnesses, parties, and testimony, among other factors. No representation is made that the quality of legal services to be performed is greater than the quality of legal services performed by other lawyers. Consumer Case Online does not itself provide legal services. Cases will be referred to third party attorneys and law firms. not rely on this advertisement in making any medical decision. Please call your physician before making any medical decision, including altering your use of any drug. Court costs and case expenses may be the responsibility of the client. Not available in all states. This advertisement is not intended as a testimonial, endorsement or dramatization, and does not constitute a guarantee, warranty, or prediction regarding the outcome of your legal matter, either express or implied. Anyone considering a lawyer should independently investigate the lawyers' credentials and ability, and not rely upon advertisements or self-proclaimed expertise.

Shopify Consumer Data Suit to Get Another Look From 9th Circuit

By Ufonobong Umanah

Shopify Inc. will have to defend anew against a lawsuit alleging that it collected information from online shoppers without consent in violation of California privacy laws after the Ninth Circuit agreed to rehear the case en banc.

The proposed class action alleged that it was a violation of the California Invasion of Privacy Act and other state laws to track shopper interactions across Shopify’s network of merchants. A panel of the US Court of Appeals for the Ninth Circuit had ruled that Shopify didn’t expressly aim its activities towards California, so a lower court was right to dismiss the case ...

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Supreme Court upholds Consumer Financial Protection Bureau in major win for Biden, Democrats

Payday loan companies had alleged the way CFPB is funded was unconstitutional.

The Supreme Court on Thursday upheld the Consumer Financial Protection Bureau and how Congress decided to fund the agency, rejecting a constitutional challenge by the banking industry and preserving a broad set of regulations that govern everything from credit cards to personal loans and home mortgages.

The court's decision , a 7-2 ruling with Justices Samuel Alito and Neil Gorsuch dissenting, is a major victory for the Biden administration and Democrats who have championed the independent agency as a bulwark against corporate financial abuses after the 2008 crash.

MORE: Supreme Court hears heated debate over Consumer Financial Protection Bureau

Conservatives have spent years attacking the CFPB as a source of undue and costly government regulation. This case centered on a group of payday lenders that alleged the indirect funding of the CFPB through the Federal Reserve System rather than annual congressional appropriations violated the Constitution's Appropriations Clause, which says no taxpayer funds should be spent without "appropriations made by law."

Justice Clarence Thomas, who wrote the opinion, said while the associations made several arguments for why the agency's funding mechanism was constitutionally unsound, "none is persuasive."

"Under the Appropriations Clause, an appropriation is simply a law that authorizes expenditures from a specified source of public money for designated purposes," Thomas wrote. "The statute that provides the Bureau's funding meets these requirements. We therefore conclude that the Bureau's funding mechanism does not violate the Appropriations Clause."

In a statement to ABC News, a CFPB spokesperson called the Supreme Court's decision "a resounding victory for American families and honest businesses alike."

"For years, lawbreaking companies and Wall Street lobbyists have been scheming to defund essential consumer protection enforcement," the spokesperson said. "The Supreme Court has rejected their radical theory that would have devastated the American financial markets. The Court repudiated the arguments of the payday loan lobby and made it clear that the CFPB is here to stay."

PHOTO: The U.S. Supreme Court is seen, April 25, 2024, in Washington.

The court's opinion by Thomas was joined by Chief Justice John Roberts and Justices Sonia Sotomayor, Elena Kagan, Amy Coney Barrett and Ketanji Brown Jackson.

Supreme Court sides with the Consumer Financial Protection Bureau, spurning a conservative attack

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Upside-down flag at Justice Alito's home another blow for Supreme Court under fire

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Justice Kagan wrote in a concurring opinion the bureau's funding scheme, "if transplanted back to the late-18th century, would have fit right in."

MORE: Supreme Court gives president more control over Consumer Financial Protection Bureau

Justice Alito, in a dissent joined by Gorsuch, blasted the majority's interpretation as creating a loophole that would allow Congress to create agencies that "spend public funds in perpetuity" without direct oversight by Congress.

"The Framers would be shocked, even horrified, by this scheme," Alito wrote.

"In sum, centuries of historical practice show that the Appropriations Clause demands legislative control over the source and disposition of the money used to finance Government operations and projects," he wrote.

ABC News' Elizabeth Schulze and Alexandra Hutzler contributed to this report.

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How to File a Case in Consumer Court Online: Step-by-Step Guide

August 22, 2023
digitalpitakoppa

How to File a Case in Consumer Court Online

Consumer rights essential aspect modern society, ability How to File a Case in Consumer Court Online made easier individuals seek justice when rights consumers violated. The convenience and accessibility of online filing have revolutionized the legal process and empowered consumers to take action against unfair practices.

As consumer, crucial aware rights process filing case consumer court online. In this blog post, we will explore the steps involved in filing a case online, as well as provide valuable insights and tips for navigating the consumer court system.

Understanding the Consumer Court System

Before diving online filing process, important basic Understanding the Consumer Court System. Consumer courts are specialized judicial bodies that have been established to protect and enforce consumer rights. These courts provide a platform for consumers to seek redressal for grievances related to defective products, deficient services, unfair trade practices, and more.

Benefits of Filing a Case Online

Ability How to File a Case in Consumer Court Online offers several advantages, including:

Steps How to File a Case in Consumer Court Online

Now, let`s walk through the process of filing a case in consumer court online. While the exact steps may vary based on the specific consumer court and jurisdiction, the following general guidelines can help you get started:

Register on official website consumer court.
Fill out online complaint form accurate details supporting documents.
Pay requisite filing fees, if applicable.
Submit complaint receive unique case number tracking purposes.

Case Studies and Success Stories

To illustrate impact online consumer court filing, let`s take look at few real-life Case Studies and Success Stories:

consumer Mumbai filed case online against renowned electronics company selling defective product. Due efficient online process, consumer received favorable judgment compensation within six months.
In another instance, small business owner Delhi utilized online filing address dispute service provider. Transparency ease online documentation played key role resolving matter swiftly.

As we`ve explored the process of filing a case in consumer court online, it`s evident that technology has revolutionized the way consumers seek justice and uphold their rights. Online filing offers a seamless and efficient avenue for addressing grievances and holding businesses accountable for unethical practices. By staying informed and leveraging the online consumer court system, individuals can protect their interests and contribute to a fair and competitive marketplace.

Filing a Consumer Court Case Online: A Legal Contract

Before filing a case in the consumer court online, it is crucial to fully understand the legal process and the rights and obligations of all parties involved. This legal contract outlines the necessary steps and requirements for filing a case in the consumer court online, in accordance with relevant laws and legal practices.

Parties Involved:

This agreement is made between the Consumer (hereinafter referred to as “Plaintiff”) and the Defendant (hereinafter referred to as “Respondent”).

Terms Conditions

This legal contract is hereby agreed upon by the Plaintiff and the Respondent, and shall come into effect upon the date of online filing of the case in the consumer court.

Get Answers to Your Burning Questions About Filing a Case in Consumer Court Online!

Google Wants Judge, Not Jury, to Decide Upcoming Antitrust Case in Virginia

Google is asking that a federal judge, rather than a jury, decide whether it violated U.S. antitrust laws by building a monopoly on the technology that powers online advertising

Virginia Mayo

FILE - The Google logo is seen at the Google headquarters in Brussels, March 23, 2010. Google is asking that a federal judge, rather than a jury, decide whether it violated U.S. antitrust laws by building a monopoly on the technology that powers online advertising. (AP Photo/Virginia Mayo, File)

Google on Thursday asked that a judge, rather than a jury, decide whether it violated U.S. antitrust laws by building a monopoly on the technology that powers online advertising.

To bolster its case, the tech giant wrote a multimillion-dollar check to the U.S. government that it says renders moot the government's best argument for demanding a jury trial.

The antitrust case set to go before a jury in Alexandria, Virginia , in September is one of two major lawsuits the Justice Department has brought against Google. While the Virginia case focuses on advertising technology, an ongoing case in the District of Columbia focuses on Google's dominance as a search engine.

Both sides in the D.C. case have presented evidence and made closing arguments . A judge there will decide whether Google violated the law.

Google wants a judge to decide the merits of the case in Virginia, as well. The company argues in court papers filed Thursday that it's unprecedented for a jury to decide a federal antitrust case brought by the government. It says that this case in particular involves "a complicated, intricate technology ecosystem, which DOJ has acknowledged to this Court is ‘highly technical, often abstract, and outside the everyday knowledge of most prospective jurors.’”

A Department of Justice spokesperson did not immediately respond to an email seeking comment Thursday evening.

Google, based in Mountain View, California , makes two primary arguments for striking the government's demand for a jury trial. For starters, Google argues that the constitutional right to a jury trial does not apply to a civil suit brought by the government.

The right to a jury trial, based in the Bill of Rights, “protects citizens against the federal government, not the other way around,” Google's lawyers write in their court filing.

The company acknowledges in the court papers, though, that the Justice Department has a stronger argument for demanding a jury in a case where it seeks monetary damages, as opposed to merely seeking equitable relief, like forcing Google to sell off parts of its advertising technology.

In the Virginia case, the Department of Justice seeks monetary damages on behalf of federal agencies, including the Army, that it says were harmed by Google's monopolistic practices and overpaid for online ads that they purchased.

In its court filing, Google contends that the damage claim was tacked on to the lawsuit at the last minute for the sole purpose of allowing them to seek a jury.

The Department of Justice “manufactured a damages claim at the last minute in an attempt to secure a jury trial in a case even they describe as ‘highly technical’ and ‘outside the everyday knowledge of most prospective jurors,” the company said in a written statement Thursday.

Google's filing Thursday said the company has cut a check to the government that is triple the amount of the losses the government can claim. The exact amount of the check is redacted, but in other court papers, Google said the maximum amount of damages the government was able to demonstrate during the discovery process was less than $1 million.

Because the law allows antitrust damages to be trebled, the check amount would be less than $3 million.

Google says it still disputes that the damages are legitimate, but says that paying the government's claimed damages eliminates the need for a jury to decide the damages question.

While Google says it's unprecedented for a jury to decide a government antitrust suit, Google has defended itself in front of a jury on antitrust cases brought by private companies.

Last year, a jury in San Francisco ruled in favor of Epic Games , the maker of the popular Fortnite game, in a case the company brought against Google over the Google Play store, which allows users of Android phones to download apps.

In that case, Google tried unsuccessfully at the last minute to switch the trial from a jury trial to a bench trial.

Photos You Should See - May 2024

TOPSHOT - A woman wades through flood waters at an inundated residential area in Garissa, on May 9, 2024. Kenya is grappling with one of its worst floods in recent history, the latest in a string of weather catastrophes, following weeks of extreme rainfall scientists have linked to a changing climate. At least 257 people have been killed and more than 55,000 households have been displaced as murky waters submerge entire villages, destroy roads and inundate dams. (Photo by LUIS TATO / AFP) (Photo by LUIS TATO/AFP via Getty Images)

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HOW TO FILE CONSUMER CASE ONLINE
How to Online File a Case in Consumer Court? Step by Step Procedure
HOW TO FILE CONSUMER CASE ONLINE
HOW TO FILE CONSUMER CASE ONLINE
How to file a consumer case online?
How to file a Consumer Case Online

COMMENTS

Submit a complaint
Find information and tools to submit a consumer complaint to the Consumer Financial Protection Bureau. ... Companies generally respond in 15 days. In some cases, the company will let you know their response is in progress and provide a final response in 60 days. ... state or local agency that receives and investigates reports of suspected elder ...
Home
The CONFONET project has been implemented in the backdrop of The Consumer Protection Act, 1986 and The Consumer Protection Act, 2019. Under the provision of the Act, quasi-judicial machinery, namely, Consumer Dispute Redressal Commissions at the district level known as (DCDRC) and Consumer Dispute Redressal Commissions at the State level known as (SCDRC) and Consumer Dispute Redressal ...
Case Status
Case No. Filing Date. Filed In. Complainant. Respondent. Next Hearing. Case Stage. Attached or Lower Court Case (s) Application (s) Filed.
National Consumer Disputes Redressal Commission
The NCDRC is a quasi-judicial commission that deals with consumer disputes in India. It has jurisdiction to entertain complaints valued more than two crore and to hear appeals from state commissions and district fora.
Bureau of Consumer Protection
Bureau of Consumer Protection. The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their ...
Payments to Harmed Consumers
Payments by case. When the CFPB or a court orders a company to pay money to consumers harmed by their actions, the payments may be distributed directly by the company, through the Civil Penalty Fund, or a payments administrator. Browse payments by case. Learn more about where the money comes from.
Complaints about consumer products and services
Complain about phone and text scams, robocalls, and telemarketers. Learn how to file a complaint about unwanted calls and texts from telemarketers and scammers or register with the Do Not Call Registry. Learn how to file a complaint about products or services including phone and cable, your car, and online purchases.
Consumer Financial Protection Bureau
We're the Consumer Financial Protection Bureau, a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders and other financial institutions. Help with finances during the COVID-19 pandemic. Get help; Talk with an expert about your housing needs for free. Find a housing counselor ...
Consumer Protection
Aqua Finance. A Federal Trade Commission action against household water treatment funding company Aqua Finance, Inc. (AFI) has led to a settlement that will provide $20 million in refunds and an additional $23.6 million in debt forgiveness for consumers harmed by its dealers' deceptive sales tactics.
National Consumer Disputes Redressal Commission
Now Know Your Case Status on Confonet App. Download it Now ...
INGRAM
INGRAM is a platform to register and resolve consumer grievances online or through phone, SMS, app or WhatsApp. Consumers can sign up, upload documents, track grievances and provide feedback on INGRAM.
File a complaint about an online purchase
Or get additional help from a federal or state agency. If you have a complaint about a product you bought online, try to resolve it by contacting the seller or website first. If contacting the seller or website does not work, file a complaint with: Your state's consumer protection office. Your state's attorney general.
New Rules for Disputes Involving Online Marketplaces and Individuals
The Consumer Fee Schedule includes a different fee schedule for multiple consumer case filings. The multiple case filing fee applies to all cases determined by AAA to meet the multiple case filing requirements. A multiple case filing consists of 25 or more cases with similar claims filed against or on behalf of the same party or parties and ...
Easy Ways to File a Case in Consumer Court: 14 Steps
1. Collect receipts and other evidence of the transaction. When you file your complaint, you must include information about the date the transaction took place, the amount of money involved, and a description of the goods or services involved. You also must provide a complete legal name and address for the seller. [2]
National Consumer Disputes Redressal Commission
Instruction for Confonet NCDRC Case Status (IVRS) Service: To get the case status please dial 01124300661 either by landline or mobile. According to Case Number : Consumer have to pronounce exact case number given by Consumer Forum in the correct format e.g. CC/01/2016 --> Confirm the case number by saying 'Yes' then the voice response will ...
Consumer Commission E-Filing Application
Consumer Commission Section ... Confonet Dashboard; Confonet Judgement Search; Know your case status; Case History; National Informatics Center; LG Directory Mapping; Instruction for eFiling trial. Video Tutorials Registration Process: English: ...
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Want to fight a case in consumer court? Know the process and timeline
Filing of case in consumer court: The Consumer Protection Act, 2019 empowers individuals to file a case in various consumer commissions at district, state and national level at NCDRC. Compared to traditional civil courts, an consumer forum is equipped to hear cases where Consumer Protection Act may have been violated.
How to lodge a consumer complaint online
To lodge a complaint, the consumer has to first register on the site. The online registration form has to be filled in with the name, email, address and phone number of the complainant, and an user id and password have to be created. Lodging a complaint. A complaint can be filed against any registered brand or service provider.
Lodge complaint online with National Consumer Helpline Portal
Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution. Users need to register themselves with the portal to file or lodge their complaints online. One can also check the status of already filed complaints. Guidelines and tips are provided for consumers' awareness.
Case Monitoring System
The Case Monitoring System has automated the tasks of Consumer Commissions by providing the following facilities: Cause list is generated automatically. Case status is readily available. Quick view of the case history. Quick search facility using case number, complainant name, respondent name etc. Judgment search using free text search.
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Terms And Conditions
Consumer Case Online reserves the right at any time and on reasonable grounds, which shall include, without limitation, any reasonable belief of fraudulent or unlawful activity or actions or omissions that violate any term or condition of this Agreement, to deny your access to the Site or to any portion thereof in order to protect its name and ...
Shopify Consumer Data Suit to Get Another Look From 9th Circuit
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The Supreme Court on Thursday upheld the Consumer Financial Protection Bureau and how Congress decided to fund the agency, rejecting a constitutional challenge by the banking industry and ...
How to File a Case in Consumer Court Online: Step-by-Step Guide
Filing a Consumer Court Case Online: A Legal Contract. Before filing a case in the consumer court online, it is crucial to fully understand the legal process and the rights and obligations of all parties involved. This legal contract outlines the necessary steps and requirements for filing a case in the consumer court online, in accordance with ...
Google Wants Judge, Not Jury, to Decide Upcoming Antitrust Case in Virginia
Google wants a judge to decide the merits of the case in Virginia, as well. The company argues in court papers filed Thursday that it's unprecedented for a jury to decide a federal antitrust case ...
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Personality Influences Risk Perception in Online Shopping: An Indian Consumer Perspective Online shopping is a preferable alternative mode of shopping in the 21st century. The increase in the rate of online shoppers with increasing frequency of shopping pushes e-retailers to look into the buying pattern along with the possible deviations in ...