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MLA In-text Citations | A Complete Guide (9th Edition)

Published on July 9, 2019 by Shona McCombes . Revised on March 5, 2024.

An MLA in-text citation provides the author’s last name and a page number in parentheses.

If a source has two authors, name both. If a source has more than two authors, name only the first author, followed by “ et al. ”

If the part you’re citing spans multiple pages, include the full page range. If you want to cite multiple non-consecutive pages at the same time, separate the page numbers with commas.

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Table of contents

Where to include an mla in-text citation, citing sources with no author, citing sources with no page numbers, citing different sources with the same author name, citing sources indirectly, frequently asked questions about mla in-text citations.

Place the parenthetical citation directly after the relevant quote or paraphrase , and before the period or other punctuation mark (except with  block quotes , where the citation comes after the period).

If you have already named the author in the sentence, add only the page number in parentheses. When mentioning a source with three or more authors outside of parentheses, use “and others” or “and colleagues” in place of “et al.”

• MLA is the second most popular citation style (Smith and Morrison 17–19) .
• According to Smith and Morrison , MLA is the second most popular citation style (17–19) .
• APA is by far “the most used citation style in the US” (Moore et al. 74) , but it is less dominant in the UK (Smith 16) .
• Moore and colleagues state that APA is more popular in the US than elsewhere (74) .

Combining citations

If a sentence is supported by more than one source, you can combine the citations in a single set of parentheses. Separate the two sources with a semicolon .

Livestock farming is one of the biggest global contributors to climate change (Garcia 64; Davies 14) .

Consecutive citations of the same source

If you cite the same source repeatedly within a paragraph, you can include the full citation the first time you cite it, then just the page number for subsequent citations.

MLA is the second most popular citation style (Smith and Morrison 17–19) . It is more popular than Chicago style, but less popular than APA (21) .

You can do this as long as it remains clear what source you’re citing. If you cite something else in between or start a new paragraph, reintroduce the full citation again to avoid ambiguity.

Prevent plagiarism. Run a free check.

For sources with no named author , the in-text citation must match the first element of the Works Cited entry. This may be the name of an organization, or the title of the source.

If the source title or organization name is longer than four words, shorten it to the first word or phrase in the in-text citation, excluding any articles ( a, an, and the ). The shortened title or organization name should begin with the word the source is alphabetized by in the Works Cited.

Follow the general MLA rules for formatting titles : If the source is a self-contained work (e.g. a whole website or an entire book ), put the title in italics; if the source is contained within a larger whole (e.g. a page on a website or a chapter of a book), put the title in quotation marks.

If a source does not have page numbers but is divided into numbered parts (e.g. chapters, sections, scenes, Bible books and verses, Articles of the Constitution , or timestamps), use these numbers to locate the relevant passage.

If the source does not use any numbering system, include only the author’s name in the in-text citation. Don’t include paragraph numbers unless they are explicitly numbered in the source.

Note that if there are no numbered divisions and you have already named the author in your sentence, then no parenthetical citation is necessary.

If your Works Cited page includes more than one entry under the same last name, you need to distinguish between these sources in your in-text citations.

Multiple sources by the same author

If you cite more than one work by the same author, add a shortened title to signal which source you are referring to.

In this example, the first source is a whole book, so the title appears in italics; the second is an article published in a journal, so the title appears in quotation marks.

Different authors with the same last name

To distinguish between different authors with the same last name, use the authors’ initials (or, if the initials are the same, full first names) in your in-text citations:

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Sometimes you might want to cite something that you found quoted in a secondary source . If possible, always seek out the original source and cite it directly.

If you can’t access the original source, make sure to name both the original author and the author of the source that you accessed . Use the abbreviation “qtd. in” (short for “quoted in”) to indicate where you found the quotation.

In these cases, only the source you accessed directly is included in the Works Cited list.

You must include an MLA in-text citation every time you quote or paraphrase from a source (e.g. a book , movie , website , or article ).

Some source types, such as books and journal articles , may contain footnotes (or endnotes) with additional information. The following rules apply when citing information from a note in an MLA in-text citation :

• To cite information from a single numbered note, write “n” after the page number, and then write the note number, e.g. (Smith 105n2)
• To cite information from multiple numbered notes, write “nn” and include a range, e.g. (Smith 77nn1–2)
• To cite information from an unnumbered note, write “un” after the page number, with a space in between, e.g. (Jones 250 un)

If a source has two authors, name both authors in your MLA in-text citation and Works Cited entry. If there are three or more authors, name only the first author, followed by et al.

If a source has no author, start the MLA Works Cited entry with the source title . Use a shortened version of the title in your MLA in-text citation .

If a source has no page numbers, you can use an alternative locator (e.g. a chapter number, or a timestamp for a video or audio source) to identify the relevant passage in your in-text citation. If the source has no numbered divisions, cite only the author’s name (or the title).

If you already named the author or title in your sentence, and there is no locator available, you don’t need a parenthetical citation:

• Rajaram  argues that representations of migration are shaped by “cultural, political, and ideological interests.”
• The homepage of The Correspondent describes it as “a movement for radically different news.”

Yes. MLA style uses title case, which means that all principal words (nouns, pronouns , verbs, adjectives , adverbs , and some conjunctions ) are capitalized.

This applies to titles of sources as well as the title of, and subheadings in, your paper. Use MLA capitalization style even when the original source title uses different capitalization .

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Types of citations, in-text citations, quoting, summarising and paraphrasing, example text with in-text referencing, slightly tricky in-text citations, organisation as an author, secondary citation (works referred to in other works), what do i do if there are no page numbers.

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There are two basic ways to cite someone's work in text.

In narrative citations , the authors are part of the sentence - you are referring to them by name. For example:

Becker (2013) defined gamification as giving the mechanics of principles of a game to other activities.

Cho and Castañeda (2019) noted that game-like activities are frequently used in language classes that adopt mobile and computer technologies.

In parenthetical citations , the authors are not mentioned in the sentence, just the content of their work. Place the citation at the end of the sentence or clause where you have used their information. The author's names are placed in the brackets (parentheses) with the rest of the citation details:

Gamification involves giving the mechanics or principles of a game to another activity (Becker, 2013).

Increasingly, game-like activities are frequently used in language classes that adopt mobile and computer technologies (Cho & Castañeda, 2019).

Using references in text

For APA, you use the authors' surnames only and the year in text. If you are using a direct quote, you will also need to use a page number.

Narrative citations:

If an in-text citation has the authors' names as part of the sentence (that is, outside of brackets) place the year and page numbers in brackets immediately after the name, and use 'and' between the authors' names:  Jones and Smith (2020, p. 29)

Parenthetical citations:

If an in-text citation has the authors' names in brackets use "&" between the authors' names :  (Jones & Smith, 2020, p. 29).

Note: Some lecturers want page numbers for all citations, while some only want page numbers with direct quotes. Check with your lecturer to see what you need to do for your assignment. If the direct quote starts on one page and finishes on another, include the page range (Jones & Smith, 2020, pp. 29-30).

1 author

Smith (2020) found that "the mice disappeared within minutes" (p. 29).

The author stated "the mice disappeared within minutes" (Smith, 2020, p. 29).

Jones and Smith (2020) found that "the mice disappeared within minutes" (p. 29).

The authors stated "the mice disappeared within minutes" (Jones & Smith, 2020, p. 29).

For 3 or more authors , use the first author and "et al." for all in-text citations

Green et al.'s (2019) findings indicated that the intervention was not based on evidence from clinical trials.

It appears the intervention was not based on evidence from clinical trials (Green et al., 2019).

If you cite more than one work in the same set of brackets in text , your citations will go in the same order in which they will appear in your reference list (i.e. alphabetical order, then oldest to newest for works by the same author) and be separated by a semi-colon. E.g.:

• (Corbin, 2015; James & Waterson, 2017; Smith et al., 2016).
• (Corbin, 2015; 2018)
• (Queensland Health, 2017a; 2017b)
• Use only the   surnames   of your authors   in text   (e.g., Smith & Brown, 2014) - however, if you have two authors with the same surname who have published in the same year, then you will need to use their initials to distinguish between the two of them (e.g., K. Smith, 2014; N. Smith, 2014).   Otherwise, do not use initials in text .

If your author isn't an "author".

Whoever is in the "author" position of the refence in the references list is treated like an author in text. So, for example, if you had an edited book and the editors of the book were in the "author" position at the beginning of the reference, you would treat them exactly the same way as you would an author - do not include any other information. The same applies for works where the "author" is an illustrator, producer, composer, etc.

• Summarising
• Paraphrasing

It is always a good idea to keep direct quotes to a minimum. Quoting doesn't showcase your writing ability - all it shows is that you can read (plus, lecturers hate reading assignments with a lot of quotes).

You should only use direct quotes if the exact wording is important , otherwise it is better to paraphrase.

If you feel a direct quote is appropriate, try to keep only the most important part of the quote and avoid letting it take up the entire sentence - always start or end the sentence with your own words to tie the quote back into your assignment. Long quotes (more than 40 words) are called "block quotes" and are rarely used in most subject areas (they mostly belong in Literature, History or similar subjects). Each referencing style has rules for setting out a block quote. Check with your style guide .

It has been observed that "pink fairy armadillos seem to be extremely susceptible to stress" (Superina, 2011, p. 6).

NB! Most referencing styles will require a page number to tell readers where to find the original quote.

It is a type of paraphrasing, and you will be using this frequently in your assignments, but note that summarising another person's work or argument isn't showing how you make connections or understand implications. This is preferred to quoting, but where possible try to go beyond simply summarising another person's information without "adding value".

And, remember, the words must be your own words . If you use the exact wording from the original at any time, those words must be treated as a direct quote.

All information must be cited, even if it is in your own words.

Superina (2011) observed a captive pink fairy armadillo, and noticed any variation in its environment could cause great stress.

NB! Some lecturers and citation styles want page numbers for everything you cite, others only want page numbers for direct quotes. Check with your lecturer.

Paraphrasing often involves commenting about the information at the same time, and this is where you can really show your understanding of the topic. You should try to do this within every paragraph in the body of your assignment.

When paraphrasing, it is important to remember that using a thesaurus to change every other word isn't really paraphrasing. It's patchwriting , and it's a kind of plagiarism (as you are not creating original work).

Use your own voice! You sound like you when you write - you have a distinctive style that is all your own, and when your "tone" suddenly changes for a section of your assignment, it looks highly suspicious. Your lecturer starts to wonder if you really wrote that part yourself. Make sure you have genuinely thought about how *you* would write this information, and that the paraphrasing really is in your own words.

Always cite your sources! Even if you have drawn from three different papers to write this one sentence, which is completely in your own words, you still have to cite your sources for that sentence (oh, and excellent work, by the way).

Captive pink fairy armadillos do not respond well to changes in their environment and can be easily stressed (Superina, 2011).

NB! Some lecturers and citation styles want page numbers for all citations, others only want them for direct quotes. Check with your lecturer.

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When you have multiple authors with the same surname who published in the same year:

If your authors have different initials, then include the initials:

As A. Smith (2016) noted...

...which was confirmed by J.G. Smith's (2016) study.

(A. Smith, 2016; J. G. Smith, 2016).

If your authors have the same initials, then include the name:

As Adam Smith noted...

...which was confirmed by Amy Smith's (2016) study.

(Adam Smith, 2016; Amy Smith, 2016).

Note: In your reference list, you would include the author's first name in [square brackets] after their initials:

Smith, A. [Adam]. (2016)...

Smith, A. [Amy]. (2016)...

When you have multiple works by the same author in the same year:

In your reference list, you will have arranged the works alphabetically by title (see the page on Reference Lists for more information). This decides which reference is "a", "b", "c", and so on. You cite them in text accordingly:

Asthma is the most common disease affecting the Queensland population (Queensland Health, 2017b). However, many people do not know how to manage their asthma symptoms (Queensland Health, 2017a).

When you have multiple works by the same author in different years:

Asthma is the most common disease affecting the Queensland population (Queensland Health, 2017, 2018). 

When you do not have an author, and your reference list entry begins with the title:

Use the title in place of the author's name, and place it in "quotation marks" if it is the title of an article or book chapter, or in italics if the title would go in italics in your reference list:

During the 2017 presidential inauguration, there were some moments of awkwardness ("Mrs. Obama Says ‘Lovely Frame’", 2018).

Note: You do not need to use the entire title, but a reasonable portion so that it does not end too abruptly - "Mrs. Obama Says" would be too abrupt, but the full title "Mrs. Obama Says 'Lovely Frame' in Box During Awkward Handoff" is unecessarily long. You should also use title case for titles when referring to them in the text of your work.

If there are no page numbers, you can include any of the following in the in-text citation:

• "On Australia Day 1938 William Cooper ... joined forces with Jack Patten and William Ferguson ... to hold a Day of Mourning to draw attention to the losses suffered by Aboriginal people at the hands of the whiteman" (National Museum of Australia, n.d., para. 4).
• "in 1957 news of a report by the Western Australian government provided the catalyst for a reform movement" (National Museum of Australia, n.d., The catalyst for change section, para. 1)
• "By the end of this year of intense activity over 100,000 signatures had been collected" (National Museum of Australia, n.d., "petition gathering", para. 1).

When you are citing a classical work, like the Bible or the Quran:

References to works of scripture or other classical works are treated differently to regular citations. See the APA Blog's entry for more details:

Happy Holiday Citing: Citation of Classical Works . (Please note, this document is from the 6th edition of APA).

In text citation:

If the name of the organisation first appears in a narrative citation, include the abbreviation before the year in brackets, separated with a comma. Use the official acronym/abreviation if you can find it. Otherwise check with your lecturer for permission to create your own acronyms.

Australian Bureau of Statistics (ABS, 2013) shows that...

The Queensland Department of Education (DoE, 2020) encourages students to... (please note, Queensland isn't part of the department's name, it is used in the sentence to provide clarity)

If the name of the organisation first appears in a citation in brackets, include the abbreviation in square brackets.

(Australian Bureau of Statistics [ABS], 2013)

(Department of Education [DoE], 2020)

In the second and subsequent citations, only include the abbreviation or acronym

ABS  (2013) found that ...

DoE (2020) instructs teachers to...

This is disputed ( ABS , 2013).

Resources are designed to support "emotional learning pedagogy" (DoE, 2020)

In the reference list:

Use the full name of the organisation in the reference list.

Australian Institute of Health and Welfare. (2017).  Australia's welfare 2017 . https://www.aihw.gov.au/reports/australias-welfare/australias-welfare-2017/contents/table-of-contents

Department of Education. (2020, April 22). Respectful relationships education program . Queensland Government. https://education.qld.gov.au/curriculum/stages-of-schooling/respectful-relationships

Academically, it is better to find the original source and reference that.

If you do have to quote a secondary source:

• In the text you must cite the original author of the quote and the year the original quote was written as well as the source you read it in. If you do not know the year the original citation was written, omit the year.
• In the reference list you only list the source that you actually read.

Wembley (1997, as cited in Olsen, 1999) argues that impending fuel shortages ...

Wembley claimed that "fuel shortages are likely" (1997, as cited in Olsen, 1999, pp. 10-12).

Some have noted that fuel shortages are probable in the future (Wembley, 1997, as cited in Olsen, 1999).

Olsen, M. (1999).  My career.  Gallimard.

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In-Text Citations: An Overview

In-text citations are brief, unobtrusive references that direct readers to the works-cited-list entries for the sources you consulted and, where relevant, to the location in the source being cited.

An in-text citation begins with the shortest piece of information that di­rects your reader to the entry in the works-cited list. Thus, it begins with what ever comes first in the entry: the author’s name or the title (or descrip­tion) of the work. The citation can appear in your prose or in parentheses.

Citation in prose  Naomi Baron broke new ground on the subject. Parenthetical citation At least one researcher has broken new ground on the subject (Baron). Work cited Baron, Naomi S. “Redefining Reading: The Impact of Digital Communication Media.” PMLA , vol. 128, no. 1, Jan. 2013, pp. 193–200. 

When relevant, an in-text citation also has a second component: if a specific part of a work is quoted or paraphrased and the work includes a page number, line number, time stamp, or other way to point readers to the place in the work where the information can be found, that location marker must be included in parentheses.

Parenthetical citation According to Naomi Baron, reading is “just half of literacy. The other half is writing” (194).

The author or title can also appear alongside the page number or other loca­tion marker in parentheses.

Parenthetical citation Reading is “just half of literacy. The other half is writing” (Baron 194).

All in-text references should be concise. Avoid, for instance, providing the author’s name or title of a work in both your prose and parentheses.

Citation (incorrect) According to Naomi Baron, reading is “just half of literacy. The other half is writing” (Baron 194). Citation (correct) According to Naomi Baron, reading is “just half of literacy. The other half is writing” (194).

For more on what to include in an in-text citation and how to style it, see sections 6.3–6.30 of the ninth edition of the MLA Handbook ).

55 Comments

Brandi unruh 10 april 2021 at 11:04 am.

Hello! I am a high school English teacher trying to answer a question that came up during our research unit. I can’t seem to find a definitive answer online. When using a shortened title in an in-text citation, does an ellipsis need to be included? For example, if the title was “The Problem of Poverty in America: A Historical and Cultural Analysis”, would the in-text citation be (“The Problem of Poverty in America...”) or (“The Problem of Poverty in America”)? Thank you for your time and expertise!

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Laura Kiernan 12 April 2021 AT 11:04 AM

No, an ellipsis would not be used in an in-text citation. We provide extensive guidance on shortening titles in 6.10 of the new ninth edition of the MLA Handbook .

angel 10 May 2021 AT 02:05 PM

hii How to write an in text citation of an entry from encyclopedia which has an editor but no separate authors for each entry ?

William Feeler 11 May 2021 AT 01:05 PM

I see no mention of paragraph numbers for unpaginated prose or sections/lines for drama. are these practices gone?

Laura Kiernan 18 May 2021 AT 01:05 PM

This post provides a general overview of our approach to in-text citations. The complete guidelines appear in sections 6.1–6.30 of the ninth edition of the MLA Handbook .

Vonceil Park 11 May 2021 AT 01:05 PM

Dear MLA Staff, A professor at my College demands students to provide paragraph number in the in-text citation for online articles that have no page number nor paragraph number. Do we just count the paragraph number and put them in the parenthesis, for example: (para. 3)?

Laura Kiernan 18 May 2021 AT 12:05 PM

Thank you for your question. Your approach to modifying our style in accordance with your professor's instructions works, but we would suggest confirming that styling with your professor.

Arathi Babu 17 May 2021 AT 08:05 AM

How to write an in text citation of an unsigned entry from a reference work?

Laura Kiernan 08 June 2021 AT 11:06 AM

If the entry was in a print work, the in-text citation would include the entry’s title or a shortened version of the entry’s title and the page number of the quotation. If the entry was in a reference work without page numbers, the in-text citation should just contain the title or shortened title of the entry.

Sethu 17 May 2021 AT 02:05 PM

For example: Can I give an in-text citation like the following: Shakespeare, in his work Hamlet, quotes: "To be or not to be" (7).

For citing commonly studied verse works, see 6.22 in the ninth edition of the MLA Handbook .

Trinity Klein 21 May 2021 AT 11:05 AM

Can you please help with proper in-text citation placement for an embedded quotation? Does the citation come immediately after the quotation or at the very end of the sentence? For example, is this correct: He asks her to take him home “in the voice of a child afraid of the dark” which comes as a shock to Scout because he has so long held a bold and rebellious reputation (372). Or should the (372) come immediately after ...dark"...? Thank you!

For more information about the placement of a parenthetical citations, see 6.43 in the ninth edition of the MLA Handbook .

Karima 30 May 2021 AT 05:05 PM

Dear MLA staff, 1) In case i am quoting from multiple sources by the same author, am i required to introduce again the source i am quoting from in the beginning of my sentence? (Quotes are used in multiple paragraphs)

For guidance on citing multiple sources by the same author, see 6.8 in the ninth edition of the MLA Handbook .

Yves 23 June 2021 AT 06:06 PM

Hello, is there a specific rule about how to format a range of page numbers in the parenthetical citation? For example, could (Eden 44-45) be written as (Eden 44-5), or is only one example correct?

Laura Kiernan 24 September 2021 AT 02:09 PM

For information about styling number ranges, see section 2.139 of the ninth edition of the MLA Handbook .

Faliravo 11 August 2021 AT 05:08 AM

Good morning MLA team, My professor insists that I include the year of publication for in-text citations. Is it going to be okay if I insert the year between the author and the page number?

Thank you very much for your consideration.

Laura Kiernan 24 September 2021 AT 01:09 PM

Your approach to modifying our style in accordance with your professor’s instructions works, but we would suggest confirming that styling with your professor.

Pauline 14 September 2021 AT 11:09 PM

How do I cite an entire work. For example, if I want to say Toni Morrison's the "Bluest Eye" has been used as a textbook for many English literature classes, I suppose I shouldn't put any page number in the parenthetical citation. But I can't find any MLA references on this.

See section 4.14 of the ninth edition of the MLA Handbook .

myron glassenberg 04 February 2022 AT 01:02 PM

if source is the whole book, how do I cite in text and in works cited pages. e.g. freud (no page number) Freud , ( 1892) The Pleasure Principle.

Rita Rozzi 20 September 2023 AT 07:09 PM

There is no section 4.14 in the ninth edition. Do you have any updated information? Thank you.

Laura Kiernan 21 September 2023 AT 03:09 PM

Section 4.14, which is titled "Passing Mentions," can be found in chapter 4 of the ninth edition of the handbook.

Lauren McFall 13 October 2021 AT 02:10 PM

Students often refer to the same source consecutively across more than one sentence. I'm having a hard time finding information about the preferred approach according to the MLA. As a parallel, APA makes a specific recommendation - "cite the source in the first sentence in which it is relevant and do not repeat the citation in subsequent sentences as long as the source remains clear and unchanged" https://apastyle.apa.org/style-grammar-guidelines/citations/appropriate-citation

Laura Kiernan 20 October 2021 AT 04:10 PM

See 6.45 of the ninth edition of the MLA Handbook .

Ruth Schafer 01 December 2022 AT 07:12 PM

6.45 out of the MLA Handbook's ninth edition does not provide an example of how to cite a multi-sentence paraphrase when using an unpaginated source. Can you give an example of how to cite a multi-sentence paraphrase where the source does not have published page numbering?

Should I introduce the source in my prose and then again at the end of the multi-sentence paraphrase in parentheses when I have finished citing the paraphrase? Example: John Smith from Smith Architecture explains that crawl space foundations are...blah blah blah. These foundations are most commonly used in midwestern constructions where the frost line is...blah, blah, blah. Keep writing the paraphrase and then at the end of the final sentence instead of a page citation write the author's last name (Smith). This way if you switch to a different source, at least the reader knows that you have finished with the Smith source and have moved on to your own commentary or another source's information. Usually, I'd use a page citation at the end of the paraphrase, but when dealing with a source that does not have page numbering, I'm unsure what to do.

Lizzie 18 October 2021 AT 10:10 PM

If I only use textual evidence from the novel I'm examining, do I need to include the authors name with each in text citation? There are no other works cited, so it seems redundant/clutter-y to me

Kayden 29 October 2021 AT 05:10 PM

If I'm trying to cite multiple paragraphs from the same source would it be correct to say (par. 3 and 13) or should it be (par. 3, 13) and is it different if they are next to each other too like (par. 6-7) or (par. 6 and 7).

Laura Kiernan 04 November 2021 AT 11:11 AM

See sections 6.18–6.20 of the ninth edition of the MLA Handbook .

Rachel 17 November 2021 AT 01:11 PM

When citing from an online source without pagination, if you include the author's name in the introduction to the quote, do you need to include anything in parentheses like the article title?

Laura Kiernan 22 November 2021 AT 12:11 PM

See section 6.26 of the ninth edition of the MLA Handbook .

July 25 November 2021 AT 05:11 PM

When quoting an online source (e.g. a website), do I have to indicate the fact that it's an online source in the in-text-citations as in (Name [online]) or is the author's name enough?

Thank you in advance for your answer.

Laura Kiernan 29 November 2021 AT 10:11 AM

According to MLA style, an in-text citation for an online work should not note that the work is online.

Pinkie 19 March 2022 AT 08:03 PM

If I'm writing a response paper, and I need to summarize the whole article to introduce it, then should I use in-text citation?

Laura Kiernan 25 March 2022 AT 01:03 PM

For guidance on paraphrasing, see sections 4.5–4.8 of the ninth edition of the MLA Handbook .

Kay 09 April 2022 AT 06:04 PM

Hi, am I supposed to include the DOI when one is available in the citation? If I cite the print version of a journal article that has a DOI, still include the DOI in the citation? Thank you!

Laura Kiernan 11 April 2022 AT 11:04 AM

Thank you for your questions. For guidance on including a DOI in your works-cited-list entry, see sections 5.84 and 5.93 in the ninth edition of the MLA Handbook .

Mike 16 April 2022 AT 05:04 PM

Website in-text Citation...

When I'm writing an in-text citation for a website, I'm seeing all manner of different things to include. Do I need to add the author name and year of publishing for the article?\ Do I just need the website name? I'm not really understanding what I need to add or obtain for such a citation within the text I'm writing.

I'm writing a book on my life, and I'm quoting a particular webpage to show one particular angle of an argument I'm making, and, of course, it's not common knowledge, so I want to make sure that I follow all the rules for this kind of thing, so I don't get in trouble with the author(s) of the sources I have quoted from...

Laura Kiernan 18 April 2022 AT 02:04 PM

Thank you for your questions about MLA style. For guidance on in-text citations for web pages, see section 6.26 of the ninth edition of the MLA Handbook .

Cynthia 21 May 2022 AT 10:05 PM

When you're doing an In-text citations do you put the quotations over the chapter title and then quotations over what you get from the text or do you italicize the title?

Laura Kiernan 25 May 2022 AT 03:05 PM

Thank you for your question. For guidance on how to style chapter titles, see 2.109 of the ninth edition of the MLA Handbook .

Napatsi 15 August 2022 AT 07:08 PM

I'm trying to find how to put in the in-text citation for a UN declaration article but can only find the "Resolutions of International Governing Bodies" on page 446 of the 9th edition but not how to out it in without an author.

Kim 27 September 2022 AT 12:09 PM

I'm quoting a passage from an unpublished manuscript, and it is not the only work I'm citing by the author, but the only one without a year. So using "Smith 1995, 82" is not possible. What would an in-text citation for this case look like?

Jen 17 November 2022 AT 08:11 PM

How do I cite a news cast for in-text citation like ABC News?

Samantha 04 December 2022 AT 05:12 PM

Hi, For MLA format, should a quote where you need to de-capitalize the first letter be written as "you want" or "(y)ou want". Thanks!

Laura Kiernan 07 December 2022 AT 01:12 PM

Thank you for your question. For guidance on how to indicate that you have lowercased the first letter of a quotation, see 6.56 of the ninth edition of the MLA Handbook .

Maria Albeti 07 February 2023 AT 01:02 PM

Stewart, David W. Focus groups. In: Frey, B.B. (ed.) The SAGE Encyclopedia of Educational Research, Measurement, and Evaluation, vol. 2, pp. 687–692. Thousand Oaks: Sage Publications 2018 In this case, how is the correct form to write, because the article is IN the the book?

Eros Karadzhov 15 February 2023 AT 02:02 PM

If we have a sentence that is a statement, but at the end we quote a question, which punctuation mark do we keep, the question mark or the period; maybe both? Example: (1) The author ends his poem with the following question on purpose: "Or does it explode?" (Hughes 11). (2) The author ends his poem with the following question on purpose: "Or does it explode" (Hughes 11)?

Which would be correct, or maybe both are wrong?

Thank you in advance!

Laura Kiernan 16 February 2023 AT 03:02 PM

Thank you for your question. For guidance on quotations ending in a question mark, see section 6.53 of the ninth edition of the MLA Handbook .

Anonymous 08 March 2023 AT 05:03 PM

What about online articles with no known author or multiple authors? What should the in-text citation look like?

Maria 25 March 2023 AT 04:03 PM

Please settle a dispute with my colleagues. I encourage composition students to avoid listing the title of journal articles within the essay unless it is especially relevant because it clutters their arguments. I came to this conclusion from my interpretation of this statement from MLA: "All in-text references should be concise. Avoid, for instance, providing the author’s name or title of a work in both your prose and parentheses." Could someone please provide an answer or further clarification?

Erika Suffern 30 March 2023 AT 04:03 PM

You are right to identify a principle of concision in our guidelines. That said, it is not wrong to mention a title in prose, but it should be done, as you note, when relevant–not as a de rigeur practice or for “filler.” As Eric Hayot notes in The Elements of Academic Style: Writing for the Humanities (Columbia UP, 2014), “giving the title” in prose “suggests fuller forthcoming treatment” (159). Another reason for including the title in prose might be to call attention to something about it. Many writers who do mention a title in prose fear having an incomplete citation and are tempted also to include the title in a parenthetical reference, which is unnecessary.

Jay 29 April 2023 AT 12:04 AM

How do I in-text cite a direct quote from the introduction of an ebook with no page numbers? Would I write (Author "Introduction") or just write (Author)?

Kiara 11 February 2024 AT 03:02 PM

Hello! I am a university student who is currently creating works cited entries and in-text citations for a reflection essay. How do I properly cite professor and peer comments?

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APA Style 7th Edition: Citing Your Sources

• Basics of APA Formatting

Purpose and Overview of In-text Citations

Citations for direct quotes, one work, one author, two or more authors, group authors, etcetera, multiple works by the same author(s) in the same year, citing indirect sources.

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• Annotated Sample Student Paper Here's a sample paper provided by APA. For every style rule, there is a comment highlighted in the paper that tells you where to find the discussion of the rule in the APA Style Manual.

APA follows an author and date of publication model for citing sources in your research paper and are presented as either narrative or parenthetical citations.  The formatting does not vary due to format type, however it may deviate from the norm due to factors such as: number of authors, organization instead of individual author, lack of author, or lack of date.  By providing the standard author and date within your paper, the reader will be able to link the information presented easily to the full citation provided in the reference list.

View examples and explanations on this page or visit the In Text Quick View for more examples.

APA encourages paraphrasing over using direct quotes.  Use direct quotes when:

• Reproducing an exact definition
• Author has said something memorably or succinctly
• When you want to respond to exact wording

When creating a citation for a direct quote, provide author, year and page number for both narrative and parenthetical citations.

Ex.  University of Southern California (2020) "direct quote from author" (p. 4)  OR  "direct quote from author" (University of Southern California, 2020, p. 4).

How to cite specific parts of a source:

Author named in text:

Social historian Richard Sennett (1980) names the tendency to come to terms with difficult experiences a "purification process" whereby "threatening or painful dissonances are warded off to preserve intact a clear and articulated image of oneself and one's place in the world" (p. 11).

Author named in parentheses:

The tendency to come to terms with difficult experiences is referred to as a "purification process" whereby "threatening or painful dissonances are warded off to preserve intact a clear and articulated image of oneself and one's place in the world" (Sennett, 1980, p. 11).

These examples © Duke University Libraries http://library.duke.edu/research/citing/within/apa.html

More than one way to cite:

Flynn (1999) stated in her treatise In a recent treatise on services (Flynn, 1999) In a 1999 treatise, Flynn stated

Subsequent references to same study in same paragraph:

In her treatise on services, Flynn (1999) stated her evaluative methods…Flynn also described

One work, multiple authors

When a work has two authors, always cite both authors' names in your text:

        Significant findings in a study of Los Angeles (McCroskey & O'Keefe, 2000)

When a citation has 3 or more authors, include the last name of the first author, followed by et al. (not italicized), and the year.

        (Nishimoto et al., 1998)

For narrative citations, use the word "and" to separate authors, for parenthetical citations, use an ampersand:

         McCroskey and O'Keefe (2000) studied Los Angeles...          (McCroskey & O'Keefe, 2000)

Groups as authors

First narrative citation: National Association of Social Workers (NASW, 1987)

Subsequent narrative citation: NASW (1987)

First text citation: (National Association of Social Workers [NASW], 1987)

Subsequent text citation: (NASW, 1987)

Works with no authors

Cite the work in your text using the first few words of the reference list entry (usually the title). Put double quotation marks around the title of an article or chapter, and italicize the title of a periodical, book, brochure or report:

The policy stated in the article (“Services for Disabled Children,” 1992)

The policy stated in the book Access to Services for Children (1995)

Specific parts of a source

Indicate the page, chapter, figure, table, or equation at the appropriate point in your text. Give page numbers for quotations, and use the abbreviations for the words page and chapter:

(Aranda & Knight, 1997, p. 344)

(Ell & Castaneda, 1998, chap. 5)

Personal communications

This format applies to emails, messages from nonarchived discussion groups, electronic bulletin boards, personal interviews, telephone conversations, etc. Do not list personal communications in your reference list as they are not recoverable by your reader. In your text, provide initials and surname of communicator and as exact a date as possible.

(M. Flynn, personal communication, September 20, 1999)

Sometimes you'll have multiple works by the same author in the same year. For instance, you may reference a number of tax documents from the same year, which would all be cited with (Internal Revenue Service, 2012).  So how do you differentiate?

In those instances, differentiate sources with a letter after the year. From the example above, the 990 form might be (Internal Revenue Service, 2012a) and the 1040 form would be (Internal Revenue Service, 2012b).  Just make sure the letters stay consistent in your reference list!

Sometimes, you will use a source that you didn't yourself read.  In those cases, the original source came from a secondary source you did read.  APA states that you should use secondary sources sparingly and may occur when "the original work is out of print, unavailable, or available only in a language that you do not understand."

When using secondary sources, indicate it by included "as cited in" as part of your in-text citation

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Apa quick citation guide.

• In-text Citation
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• APA Style Quiz

Using In-text Citation

Include an in-text citation when you refer to, summarize, paraphrase, or quote from another source. For every in-text citation in your paper, there must be a corresponding entry in your reference list.

APA in-text citation style uses the author's last name and the year of publication, for example: (Field, 2005). For direct quotations, include the page number as well, for example: (Field, 2005, p. 14). For sources such as websites and e-books that have no page numbers , use a paragraph number, for example: (Field, 2005, para. 1). More information on direct quotation of sources without pagination is given on the APA Style and Grammar Guidelines web page.

Example paragraph with in-text citation

A few researchers in the linguistics field have developed training programs designed to improve native speakers' ability to understand accented speech (Derwing et al., 2002; Thomas, 2004). Their training techniques are based on the research described above indicating that comprehension improves with exposure to non-native speech.   Derwing et al. (2002) conducted their training with students preparing to be social workers, but note that other professionals who work with non-native speakers could benefit from a similar program.

Derwing, T. M., Rossiter, M. J., & Munro, M. J. (2002). Teaching native speakers to listen to foreign-accented speech.  Journal of Multilingual and Multicultural Development , 23 (4), 245-259.

Thomas, H. K. (2004).  Training strategies for improving listeners' comprehension of foreign-accented speech  (Doctoral dissertation). University of Colorado, Boulder.

Citing Web Pages In Text

Cite web pages in text as you would any other source, using the author and date if known. Keep in mind that the author may be an organization rather than a person. For sources with no author, use the title in place of an author.

For sources with no date use n.d. (for no date) in place of the year: (Smith, n.d.). For more information on citations for sources with no date or other missing information see the page on missing reference information on the APA Style and Grammar Guidelines web page. 

Below are examples of using in-text citation with web pages.

Web page with author:

In-text citation

Heavy social media use can be linked to depression and other mental disorders in teens (Asmelash, 2019).

Reference entry

Asmelash, L. (2019, August 14). Social media use may harm teens' mental health by disrupting positive activities, study says . CNN. https://www.cnn.com/2019/08/13/health/social-media-mental-health-trnd/index.html

Web page with organizational author:

More than 300 million people worldwide are affected by depression (World Health Organization, 2018).

World Health Organization. (2018, March 22).  Depression . https://www.who.int/en/news-room/fact-sheets/detail/depression

Web page with no date:

Establishing regular routines, such as exercise, can help survivors of disasters recover from trauma (American Psychological Association [APA], n.d.).

American Psychological Association. (n.d.). Recovering emotionally from disaste r. http://www.apa.org/helpcenter/recovering-disasters.aspx

General Guidelines

In-text references should immediately follow the title, word, or phrase to which they are directly relevant, rather than appearing at the end of long clauses or sentences. In-text references should always precede punctuation marks. Below are examples of using in-text citation.

Author's name in parentheses:

One study found that the most important element in comprehending non-native speech is familiarity with the topic (Gass & Varonis, 1984).

Author's name part of narrative:

Gass and Varonis (1984) found that the most important element in comprehending non-native speech is familiarity with the topic.

Group as author: First citation: (American Psychological Association [APA], 2015) Subsequent citation: (APA, 2015)

Multiple works: (separate each work with semi-colons)

Research shows that listening to a particular accent improves comprehension of accented speech in general (Gass & Varonis, 1984; Krech Thomas, 2004).

Direct quote: (include page number and place quotation marks around the direct quote)

One study found that “the listener's familiarity with the topic of discourse greatly facilitates the interpretation of the entire message” (Gass & Varonis, 1984, p. 85).

Gass and Varonis (1984) found that “the listener’s familiarity with the topic of discourse greatly facilitates the interpretation of the entire message” (p. 85).

Note:  For direct quotations of more than 40 words , display the quote as an indented block of text without quotation marks and include the authors’ names, year, and page number in parentheses at the end of the quote. For example:

This suggests that familiarity with nonnative speech in general, although it is clearly not as important a variable as topic familiarity, may indeed have some effect. That is, prior experience with nonnative speech, such as that gained by listening to the reading, facilitates comprehension. (Gass & Varonis, 1984, p. 77)

Works by Multiple Authors

APA style has specific rules for citing works by multiple authors. Use the following guidelines to determine how to correctly cite works by multiple authors in text. For more information on citing works by multiple authors see the APA Style and Grammar Guidelines page on in-text citation .

Note: When using multiple authors' names as part of your narrative, rather than in parentheses, always spell out the word and. For multiple authors' names within a parenthetic citation, use &.

One author: (Field, 2005)

Two authors: (Gass & Varonis, 1984)

Three or more authors:   (Tremblay et al., 2010)

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• Harvard In-Text Citation | A Complete Guide & Examples

Harvard In-Text Citation | A Complete Guide & Examples

Published on 30 April 2020 by Jack Caulfield . Revised on 5 May 2022.

An in-text citation should appear wherever you quote or paraphrase a source in your writing, pointing your reader to the full reference .

In Harvard style , citations appear in brackets in the text. An in-text citation consists of the last name of the author,  the year of publication, and a page number if relevant.

Up to three authors are included in Harvard in-text citations. If there are four or more authors, the citation is shortened with et al .

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Table of contents

Including page numbers in citations, where to place harvard in-text citations, citing sources with missing information, frequently asked questions about harvard in-text citations.

When you quote directly from a source or paraphrase a specific passage, your in-text citation must include a page number to specify where the relevant passage is located.

Use ‘p.’ for a single page and ‘pp.’ for a page range:

• Meanwhile, another commentator asserts that the economy is ‘on the downturn’ (Singh, 2015, p. 13 ).
• Wilson (2015, pp. 12–14 ) makes an argument for the efficacy of the technique.

If you are summarising the general argument of a source or paraphrasing ideas that recur throughout the text, no page number is needed.

Prevent plagiarism, run a free check.

When incorporating citations into your text, you can either name the author directly in the text or only include the author’s name in brackets.

Naming the author in the text

When you name the author in the sentence itself, the year and (if relevant) page number are typically given in brackets straight after the name:

Naming the author directly in your sentence is the best approach when you want to critique or comment on the source.

Naming the author in brackets

When you  you haven’t mentioned the author’s name in your sentence, include it inside the brackets. The citation is generally placed after the relevant quote or paraphrase, or at the end of the sentence, before the full stop:

Multiple citations can be included in one place, listed in order of publication year and separated by semicolons:

This type of citation is useful when you want to support a claim or summarise the overall findings of sources.

Common mistakes with in-text citations

In-text citations in brackets should not appear as the subject of your sentences. Anything that’s essential to the meaning of a sentence should be written outside the brackets:

• (Smith, 2019) argues that…
• Smith (2019) argues that…

Similarly, don’t repeat the author’s name in the bracketed citation and in the sentence itself:

• As Caulfield (Caulfield, 2020) writes…
• As Caulfield (2020) writes…

Sometimes you won’t have access to all the source information you need for an in-text citation. Here’s what to do if you’re missing the publication date, author’s name, or page numbers for a source.

If a source doesn’t list a clear publication date, as is sometimes the case with online sources or historical documents, replace the date with the words ‘no date’:

When it’s not clear who the author of a source is, you’ll sometimes be able to substitute a corporate author – the group or organisation responsible for the publication:

When there’s no corporate author to cite, you can use the title of the source in place of the author’s name:

No page numbers

If you quote from a source without page numbers, such as a website, you can just omit this information if it’s a short text – it should be easy enough to find the quote without it.

If you quote from a longer source without page numbers, it’s best to find an alternate location marker, such as a paragraph number or subheading, and include that:

A Harvard in-text citation should appear in brackets every time you quote, paraphrase, or refer to information from a source.

The citation can appear immediately after the quotation or paraphrase, or at the end of the sentence. If you’re quoting, place the citation outside of the quotation marks but before any other punctuation like a comma or full stop.

In Harvard referencing, up to three author names are included in an in-text citation or reference list entry. When there are four or more authors, include only the first, followed by ‘ et al. ’

In Harvard style , when you quote directly from a source that includes page numbers, your in-text citation must include a page number. For example: (Smith, 2014, p. 33).

You can also include page numbers to point the reader towards a passage that you paraphrased . If you refer to the general ideas or findings of the source as a whole, you don’t need to include a page number.

When you want to use a quote but can’t access the original source, you can cite it indirectly. In the in-text citation , first mention the source you want to refer to, and then the source in which you found it. For example:

It’s advisable to avoid indirect citations wherever possible, because they suggest you don’t have full knowledge of the sources you’re citing. Only use an indirect citation if you can’t reasonably gain access to the original source.

In Harvard style referencing , to distinguish between two sources by the same author that were published in the same year, you add a different letter after the year for each source:

• (Smith, 2019a)
• (Smith, 2019b)

Add ‘a’ to the first one you cite, ‘b’ to the second, and so on. Do the same in your bibliography or reference list .

Cite this Scribbr article

If you want to cite this source, you can copy and paste the citation or click the ‘Cite this Scribbr article’ button to automatically add the citation to our free Reference Generator.

Caulfield, J. (2022, May 05). Harvard In-Text Citation | A Complete Guide & Examples. Scribbr. Retrieved 2 July 2024, from https://www.scribbr.co.uk/referencing/harvard-in-text-citation/

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APA Citation Style, 7th Edition: In-Text Citations & Paraphrasing

• APA 6/7 Comparison Guide
• New & Notable Changes
• Student Paper Layout
• Journal Article with One Author
• Journal Article with Two Authors
• Journal Article with Three or more Authors
• Help?! I can't find the DOI
• One Author/Editor
• Two Authors/Editors
• Chapter in a Book
• Electronic Books
• Social Media Posts
• YouTube or other streaming video
• Podcast or other audio works
• Infographic, Powerpoint, or other visual works
• Government Websites & Publications, & Gray Literature
• Legislative (US & State House & Senate) Bills
• StatPearls, UpToDate, DynaMedex
• Dissertations & Thesis
• Interviews & Emails
• Magazine Articles
• Newspaper Articles
• Datasets, Software, & Tests
• Posters & Conference Sessions
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• Canvas Posts & Class Discussion Boards
• In-Text Citations & Paraphrasing
• References Page
• Free APA 7th edition Resources, Handouts, & Tutorials

When do I use in-text citations?

When should you add in-text citations in your paper .

There are several rules of thumb you can follow to make sure that you are citing your paper correctly in APA 7 format. 

• Think of your paper broken up into paragraphs. When you start a paragraph, the first time you add a sentence that has been paraphrased from a reference -> that's when you need to add an in-text citation. 
• Continue writing your paragraph, you do NOT need to add another in-text citation until: 1) You are paraphrasing from a NEW source, which means you need to cite NEW information OR 2) You need to cite a DIRECT quote, which includes a page number, paragraph number or Section title. 
• Important to remember : You DO NOT need to add an in-text citation after EVERY sentence of your paragraph. 

What do in-text citations look like?

In-text citation styles: .

Let's look at these examples if they were written in text: 

An example with 1 author:

Parenthetical citation:  Following American Psychological Association (APA) style guidelines will help you to cultivate your own unique academic voice as an expert in your field (Forbes, 2020). 

Narrative citation : Forbes (2020) shared that by following American Psychological Association (APA) guidelines, students would learn to find their own voice as experts in the field of nursing. 

An example with 2 authors: 

Parenthetical citation: Research on the use of progressive muscle relaxation for stress reduction has demonstrated the efficacy of the method (Bennett & Miller, 2019). 

Narrative citation: As shared by Bennett and Miller (2019), research on the use of progressive muscle relaxation for stress reduction has demonstrated the efficacy of the method. 

An example with 3 authors: 

Parenthetical citation: Guided imagery has also been shown to reduce stress, length of hospital stay, and symptoms related to medical and psychological conditions (Jones et al., 2020).

Narrative citation: Jones et al. (2020) shared that guided imagery has also been shown to reduce stress, length of hospital stay, and symptoms related to medical and psychological conditions. 

An example with a group/corporate author: 

Parenthetical citation: Dr. Philip G. Rogers, senior vice president at the American Council on Education, was recently elected as the newest chancellor of the university (East Carolina University, 2020). 

Narrative citation: Recently shared on the East Carolina University (2020) website, Dr. Philip G. Rogers, senior vice president at the American Council on Education, was elected as the newest chancellor. 

Tips on Paraphrasing

Paraphrasing is recreating someone else's ideas into your own words & thoughts, without changing the original meaning (gahan, 2020).  .

Here are some best practices when you are paraphrasing: 

• How do I learn to paraphrase? IF you are thoroughly reading and researching articles or book chapters for a paper, you will start to take notes in your own words . Those notes are the beginning of paraphrased information.
• Read the original information, PUT IT AWAY, then rewrite the ideas in your own words . This is hard to do at first, it takes practice, but this is how you start to paraphrase. 
• It's usually better to paraphrase, than to use too many direct quotes. 
• When you start to paraphrase, cite your source. 
• Make sure not to use language that is TOO close to the original, so that you are not committing plagiarism. 
• Use theasaurus.com to help you come up with like/similar phrases if you are struggling. 
• Paraphrasing (vs. using direct quotes) is important because it shows that YOU ACTUALLY UNDERSTAND the information you are reading. 
• Paraphrasing ALLOWS YOUR VOICE to be prevalent in your writing. 
• The best time to use direct quotes is when you need to give an exact definition, provide specific evidence, or if you need to use the original writer's terminology. 
• BEST PRACTICE PER PARAGRAPH: On your 1st paraphrase of a source, CITE IT. There is no need to add another in-text citation until you use a different source, OR, until you use a direct quote. 

References : 

Gahan, C. (2020, October 15). How to paraphrase sources . Scribbr.com .   https://tinyurl.com/y7ssxc6g  

Citing Direct Quotes

When should i use a direct quote in my paper .

Direct quotes should only be used occasionally: 

• When you need to share an exact definition 
• When you want to provide specific evidence or information that cannot be paraphrased
• When you want to use the original writer's terminology

From:  https://americanlibrariesmagazine.org/whaddyamean/ 

Definitions of direct quotes: 

• Western Oregon University's APA Guidelines on Direct Quotes This is an excellent quick tutorial on how to format direct quotes in APA 7th edition. Bookmark this page for future reference!

Carrie Forbes, MLS

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APA 7th Edition Citation Examples

• Volume and Issue Numbers
• Page Numbers
• Undated Sources
• Citing a Source Within a Source

The entire work

A specific page or page range, if the author's name is included in the text of the sentence where the citation takes place, a source with no page numbers, citing multiple authors, a source with no author, audio and video sources.

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• AI: ChatGPT, etc.

(Smith, 2004)

(Smith, 2004, p. 39)

(Smith, 2004, pp. 39-40)

Smith (2004) claimed that previous research was flawed (p. 39).

Use only the date or the date and page number.

(Myers, 2000, para. 5)

(Beutler, 2004, Conclusion section, para. 1)

(Raines et al., 2018, "Techniques for Manipulation" section, para. 3)

To refer the reader to a specific paragraph, use the abbreviation "para." followed by the paragraph number you are citing; count the paragraphs manually if they are not numbered in the source being cited.

If the full heading or section title is long, provide the first few words of the title, putting quotation marks around the title words. Each major word in the title should begin with a capital letter.

See Authors .

("None to Claim Their Bones," 1888)

Use a shortened version of the title in quotation marks. In cases where the title contains a colon, use only the text before the colon in your in-text citation.

(Jackson, 2015, 2:12)

You have the option to use an audio or video time stamp in an in-text citation to indicate the exact source of a quote or paraphrase.

See  Publication Manual , pp. 253-278.

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In-Text Citations: Author/Authors

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Though the APA's author-date system for citations is fairly straightforward, author categories can vary significantly from the standard "one author, one source" configuration. There are also additional rules for citing authors of indirect sources, electronic sources, and sources without page numbers.

A Work by One Author 

The APA manual recommends the use of the author-date citation structure for in-text citation references. This structure requires that any in-text citation (i.e., within the body of the text) be accompanied by a corresponding reference list entry. In the in-text citation provide the surname of the author but do not include suffixes such as "Jr.". 

Citing Non-Standard Author Categories

A work by two authors.

Name both authors in the signal phrase or in parentheses each time you cite the work. Use the word "and" between the authors' names within the text and use the ampersand in parentheses.

A Work by Three or More Authors

List only the first author’s name followed by “et al.” in every citation, even the first, unless doing so would create ambiguity between different sources.

In  et al. , et  should not be followed by a period. Only "al" should be followed by a period.

If you’re citing multiple works with similar groups of authors, and the shortened “et al” citation form of each source would be the same, you’ll need to avoid ambiguity by writing out more names. If you cited works with these authors:

They would be cited in-text as follows to avoid ambiguity:

Since et al. is plural, it should always be a substitute for more than one name. In the case that et al. would stand in for just one author, write the author’s name instead.

Unknown Author

If the work does not have an author, cite the source by its title in the signal phrase or use the first word or two in the parentheses. Titles of books and reports are italicized; titles of articles, chapters, and web pages are in quotation marks. APA style calls for capitalizing important words in titles when they are written in the text (but not when they are written in reference lists).

Note : In the rare case that "Anonymous" is used for the author, treat it as the author's name (Anonymous, 2001). In the reference list, use the name Anonymous as the author.

Organization as an Author

If the author is an organization or a government agency, mention the organization in the signal phrase or in the parenthetical citation the first time you cite the source, just as you would an individual person.

If the organization has a well-known abbreviation, you may include the abbreviation in brackets the first time the source is cited and then use only the abbreviation in later citations. However, if you cite work from multiple organizations whose abbreviations are the same, do not use abbreviations (to avoid ambiguity).

Two or More Works in the Same Parentheses

When your parenthetical citation includes two or more works, order them the same way they appear in the reference list (viz., alphabetically), separated by a semi-colon.

If you cite multiple works by the same author in the same parenthetical citation, give the author’s name only once and follow with dates. No date citations go first, then years, then in-press citations.

Authors with the Same Last Name

To prevent confusion, use first initials with the last names.

Two or More Works by the Same Author in the Same Year

If you have two sources by the same author in the same year, use lower-case letters (a, b, c) with the year to order the entries in the reference list. Use the lower-case letters with the year in the in-text citation.

Introductions, Prefaces, Forewords, and Afterwords

When citing an Introduction, Preface, Foreword, or Afterword in-text, cite the appropriate author and year as usual.

Personal Communication

For interviews, letters, e-mails, and other person-to-person communication, cite the communicator's name, the fact that it was personal communication, and the date of the communication. Do not include personal communication in the reference list.

If using a footnote to reference personal communication, handle citations the same way.

Traditional Knowledge of Indigenous Peoples

When citing information you learned from a conversation with an Indigenous person who was not your research participant, use a variation of the personal communication citation above. Include the person’s full name, nation or Indigenous group, location, and any other relevant details before the “personal communication, date” part of the citation.

Citing Indirect Sources

Generally, writers should endeavor to read primary sources (original sources) and cite those rather than secondary sources (works that report on original sources). Sometimes, however, this is impossible. If you use a source that was cited in another source, name the original source in your signal phrase. List the secondary source in your reference list and include the secondary source in the parentheses. If you know the year of the original source, include it in the citation.

Electronic Sources

If possible, cite an electronic document the same as any other document by using the author-date style.

Unknown Author and Unknown Date

If no author or date is given, use the title in your signal phrase or the first word or two of the title in the parentheses and use the abbreviation "n.d." (for "no date").

Sources Without Page Numbers

When an electronic source lacks page numbers, you should try to include information that will help readers find the passage being cited. Use the heading or section name, an abbreviated heading or section name, a paragraph number (para. 1), or a combination of these.

Note:  Never use the page numbers of webpages you print out; different computers print webpages with different pagination. Do not use Kindle location numbers; instead, use the page number (available in many Kindle books) or the method above. 

Other Sources

The  APA Publication Manual  describes how to cite many different kinds of authors and content creators. However, you may occasionally encounter a source or author category that the manual does not describe, making the best way to proceed unclear.

In these cases, it's typically acceptable to apply the general principles of APA citation to the new kind of source in a way that's consistent and sensible. A good way to do this is to simply use the standard APA directions for a type of source that resembles the source you want to cite. For example, a sensible way to cite a virtual reality program would be to mimic the APA's guidelines for computer software.

You may also want to investigate whether a third-party organization has provided directions for how to cite this kind of source.

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MLA Citation Guide (MLA 9th Edition): In-Text Citation

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In-Text Citation

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In-text citations are inserted in the body of your research paper to briefly document the source of your information. 

• In-text citations in MLA style follow the general format of author's last name followed by a page number enclosed in parentheses. Here is an example: "Here's a direct quote" (Smith 8).
• If the author's name is not given, use the first word (or words) of the title. Follow the same formatting that is used in the works-cited list, such as quotation marks. Here is an example: This is a paraphrase ("Trouble" 22).
• If the source does not have page numbers (for example, some online articles, websites and e-books), only include the author's name for the in-text citation. Do not estimate or make up page numbers.  
• In-text citations point the reader to the works-cited list, which is located at the end of your paper, for more complete bibliographic information.

Repeated Use of Sources

If you use information from a single source more than once in succession (i.e., no other sources referred to in between), you can use a simplified in-text citation. Here is an example:

Cell biology is an area of science that focuses on the structure and function of cells (Smith 15). It revolves around the idea that the cell is a "fundamental unit of life" (17).

  Note: If using this simplified in-text citation creates ambiguity regarding the source being referred to, use the full in-text citation format.

In-Text Citation Formatting and Examples

Format:  (Author's Last Name Page Number)

Example: (Hunt 358)

Two Authors

Format:  (Author's Last Name and Author's Last Name Page Number)

Example: (Case and Daristotle 57)

Three or More Authors

Format:   (Author's Last Name et al. Page Number)

Example: (Case et al. 57)

Unknown Author

Where you would normally put the author's last name, instead use the first one, two, or three words from the title. Do not use  initial articles such as "A", "An" or "The". Provide enough words to clarify which sources from your works-cited list that you are referencing. 

Follow the formatting of the title. For example, if the title in the works-cited list is in italics, italicize the words from the title in the in-text citation, and if the title in the works-cited list is in quotation marks, put quotation marks around the words from the title in the in-text citation.

Format: (Title Page Number)

Examples : 

( Cell Biology 12)

("Nursing" 12)

Multiple Sources

To cite more than one source when you are paraphrasing, separate the in-text citations with a semi-colon.

Format: (Author's Last Name Page Number; Author's Last Name Page Number).

(Smith 42; Bennett 71). 

( It Takes Two ; Brock 43).

 Note: In MLA style, the sources within the in-text citation do not need to be in alphabetical order.

Works Quoted in Another Source

Sometimes an author of a book, article or website will mention another person's work by using a quotation or paraphrased idea from that source. (This may be a secondary source.) For example, the Kirkey article you are reading includes a quotation by Smith that you would like to include in your essay. The basic rule is that in both your Works-Cited List and in-text citation you will still cite Kirkey. Kirkey will appear in your Works Cited list – NOT Smith. Add the words "qtd. in" to your in-text citation.

Examples of in-text citations:

According to a study by Smith (qtd. in Kirkey) 42% of doctors would refuse to perform legal euthanasia.

Smith (qtd. in Kirkey) states that “even if euthanasia was legal, 42% of doctors would be against this method of assisted dying” (A.10).

Example of Works Cited List citation:

Kirkey, Susan. "Euthanasia."   The Montreal Gazette , 9 Feb. 2013, p. A.10. Canadian Newsstand Major Dailies.

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APA Contents

• Introduction to APA style
• In-Text Citations
• Abbreviations
• Audio and Visual media
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• Sample reference list

In-text citing: General notes

• when you directly quote someone else's work or
• when you paraphrase someone else's work
• For direct quotes, make sure to include page or paragraph number. eg. (Weston, 1988, p. 45). Page numbers are not normally included when paraphrasing but may be included if desired.
• The in-text citation is placed immediately after the information being cited. 
• If your citation is at the end of a sentence, ensure the full stop is placed after the reference.
• PLEASE NOTE, HOWEVER you should use secondary sources ONLY where you are unable to obtain a copy of the original, or the original is not available in English. 
• In-text citations are usually included in the word count of your document.
• For citations in parentheses with two authors the ‘&’ symbol is used. If the author citation forms part of your sentence the word ‘and’ must be used,  e.g. (Brown & Black, 2010) OR “Brown and Black (2010) indicate that…”

Placement of citations can be important depending on the emphasis you wish to apply

• Jones (2012) has concluded that... 
• ... as evidenced from a recent Australian study (Jones, 2012).

Examples of in-text citations

Two authors

Three to five authors

Six or more authors

Different authors : same surname

Multiple authors: ambiguous citations

Multiple works: by same author

Multiple works: by same author AND same year

If the author is identified as 'anonymous'

Unknown author

Corporate or group of authors

Multiple references

Citing specific parts of a source

Quote from an electronic source

Citation of a secondary source: (i.e a source referred to in another publication)

Citing legislation or legal cases

The way you cite legislation or legal cases depends on whether you read the actual legislation or read about it in another source. If it is the latter, the legislation/case should be treated as a secondary source.

Websites (but not a specific document on that site)

Web page, author

Web page with corporate author

Web page, unknown author

Web page, no date

Market Reports/Industry databases, no individual author

Market Reports/Industry databases, author

Author–Date Citation System

Use the author–date citation system to cite references in the text in APA Style. In this system, each work used in a paper has two parts: an in-text citation and a corresponding reference list entry.

In-text citations may be parenthetical or narrative .

• In parenthetical citations, use an ampersand (&) between names for a work with two authors or before the last author when all names must be included to avoid ambiguity.
• In narrative citations, always spell out the word “and.”

The author–date citation system is covered in Sections 8.10–8.36 of the APA Publication Manual, Seventh Edition

Number of authors to include in in-text citations

The format of the author element of the in-text citation changes depending on the number of authors and is abbreviated in some cases.

• For a work with one or two authors, include the author name(s) in every citation.
• For a work with three or more authors, include the name of only the first author plus “et al.” in every citation (even the first citation).

The following table shows the basic in-text citation styles:

a Define the abbreviation for a group author only once in the text, choosing either the parenthetical or the narrative format. Thereafter, use the abbreviation for all mentions of the group in the text.

Exceptions to the basic in-text citation styles

• when two works in a paper would both abbreviate to the same “et al.” form (spell out as many surnames as needed to disambiguate)
• when multiple works in a paper have an identical author (or authors) and publication year (append letters to the years)
• when the first authors of multiple references in a paper share the same surname but have different initials (use initials in the in-text citations)

Dates in a citation

• The year in the in-text citation should match the year in the reference list entry.
• Use only the year in the in-text citation, even if the reference list entry contains a more specific date (e.g., year, month, and day).
• For works with no date, use “n.d.” in the in-text citation.
• For works that have been accepted for publication but have not yet been published, use “in press.”

Repeating a citation

When repeating a citation, show the entire citation; do not, for example, include only a page number (the abbreviation “ibid.” is not used in APA Style). Instead, use the following guidelines:

• Include the author(s) and year for every parenthetical in-text citation.
• Do not repeat the year for narrative in-text citations the second and subsequent times they appear in a single paragraph. Follow this guideline with each new paragraph (i.e., include the year in the first narrative citation in a new paragraph).
• However, if you cite multiple works by the same author or authors, regardless of the publication years, include the date in every in-text citation to prevent ambiguity. For example, if you cite Mohammed and Mahfouz (2017) and Mohammed and Mahfouz (2019), include the year with every citation, even when one of the references is cited multiple times in a single paragraph.

Further guidelines for in-text citations

• Each in-text citation must correspond to only one reference list entry.
• Do not include suffixes such as “Jr.” in the in-text citation.
• For works with an unknown author (see Section 9.12), include the title and year of publication in the in-text citation.
• Chapter 10 of the Publication Manual (7th ed.) includes more than 100 reference examples, each of which includes examples of the parenthetical and narrative citations.
• For more guidance and examples, see the Publication Manual .

What are in-text citations?

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What is an in-text citation?

An in-text citation is a reference made within the body of text of an academic essay. The in-text citation alerts the reader to a source that has informed your own writing.

The exact format of an in-text citation will depend on the style you need to use, for example, APA. Check with your academic institution to ensure you provide the in-text citations in the format they are expecting and use Cite This For Me’s citation generator to create them for you, automatically.

How to write an in-text citation

In most cases only the author’s last name, date of publication and page number from which the quotation or paraphrase is taken needs to be included, with the complete reference appearing in your bibliography (or works cited) page at the end of your essay.

The in-text citation should be presented in brackets directly after the text you have quoted or paraphrased so it’s easy for the reader to identify. In some cases, in-text citations are presented as a superscript number, with the corresponding number listed in your bibliography.

Looking for an easier option? Why not let Cite This For Me do the hard work for you by using our mobile app or free web tool. We’ve got over 7,000 styles in our books and are constantly adding new ones, so we’re sure to have the style you need.

APA Format In-Text Citations

In APA format, in-text citations can follow a direct quote or paraphrased information. For direct quotes, the in-text citation should immediately follow. If you’re citing a book, the in-text citation will usually include the author’s surname, the year of publication and the relevant page number or numbers, enclosed by parentheses.

Quote or paraphrase (Author’s surname, Year of publication, p.#).

For example:

“All we have to decide is what to do with the time that is given us,” said Gandalf (Tolkien, 1954, p. 20).

If you reference the author within the text, however, you don’t need to include it in the in-text citation.

In the first book in the Lord of the Rings trilogy, The Fellowship of the Ring, J.R.R. Tolkien writes, “All we have to decide is what to do with the time that is given us.” (1954, p. 20)

If you’re referencing paraphrased information then a page number is not always needed. It depends on whether you wish to direct your reader to a specific section.

The universal theme of The Lord of the Rings is the battle between good and evil (Tolkien, 1954).

When explaining the history of the ring to Frodo, Gandalf touches on themes of fate and having a pre-ordained purpose (Tolkien, 1954, p. 20).

Don’t forget to also add regular citations for the sources to your bibliography at the end of the paper.

MLA and Chicago Formatting

To keep you on your toes, the different formats follow different rules for in-text citations. For example, MLA format in-text citations don’t usually include a publication date and typically use the author’s last name or the first item included in the full citation if not the author’s name.

For example, let’s take the same in-text citation example from above and put it into MLA format.

“All we have to decide is what to do with the time that is given us,” said Gandalf (Tolkien 20).

In MLA format, in-text citations can either be included in the prose or as a parenthetical citation (or a combination of the two). Any information about the source that is included in the prose does not need to be included in the parenthetical citation. For example, using the above example, a citation in prose would be:

In Tolkien’s book, Gandalf says, “All we have to decide is what to do with the time that is given us,” (20).

In this case, if the source didn’t have page numbers or if it was not necessary to include the page number, you would not need to include the parenthetical citation.

Chicago style in-text citations can follow the (author, date, page number) in-text citation system, like APA format . Alternatively, some following the Chicago style prefer to use a notes and bibliography system, which does away with in-text citations completely, using numbered footnotes or endnotes instead.

You’ll also find variations of in-text citations within each format, depending on factors like the type of source and number of authors. For help understanding how to create in-text citations, you’ll find handy citation guides for APA, MLA and Chicago formats on the Cite This For Me website.

Do’s and Don’ts of In-text Citations

DO be consistent. One of the most important aspects of citation creation is to make sure you choose a citation style and stick with it throughout your paper. Be sure to check your chosen style’s rules for in-text citations, whether you’re using APA format or different style, before starting to write your paper. Use those rules from the beginning to end.

DON’T assume. It can be all too easy to say to yourself “the reader will know where this came from” when you include information from another source. This is not a good attitude to have about citations, as leaving out in-text references can lead to you being accused of plagiarism and receiving a poor grade on your assignment. Always choose to be super clear with where your research information has come from.

DO your in-text citations early on . One of the best ways to make sure you haven’t left out any in-text citations is to write them immediately after you’ve referenced a work as you are writing your paper. Waiting until the very end can lead to last-minute paper stress. Making them early can help you make the references for your bibliography, as they serve as a list of outside sources you have used in your work.

DON’T overuse. Contrary to popular belief, you do not need to include an individual in-text citation after each directly quoted sentence. If an entire paragraph or a group of sentences contains information all from the same source, a single in-text citation at the beginning or end of the paragraph will suffice.

DO double check . It is always a good idea to check your in-text citations after you have completed your paper and before you hand it in to your instructor. This is especially important if you have made in-text citations throughout the whole process of writing your paper, as it is unlikely you will remember that error you made two weeks ago. Give your in-text references one last look before turning in your paper for a grade.

DON’T forget to ask your teacher. If you are unsure of how to get started making your in-text citations for your paper, it is always a good idea to speak with your teacher. They can direct you to their preferred citation style, whether it’s MLA formatting , or a different style. It is likely that the assignment directions they provide contain details on how to make citations the way that they expect.

DO use Cite This For Me for your next writing assignment! Cite This For Me contains a bibliography builder as well as in-text citation formatting. Check out the site, and you will have access to thousands of styles, including a Harvard referencing generator , and many source types.

An in-text citation is a short version of a reference you have made in your work-cited list or bibliography, but is in your thesis or paper. The purpose of an in-text citation is to  denote a source of information to the reader, at the point in your paper where this information is relevant. Readers can use your in-text citation to look up that reference in the works-cited list or bibliography at the end of your paper.

Whenever you have referred to, summarized, or quoted from any other source of information in your paper or work, you have to include an in-text citation.

Example In-Text Citation Entries:

Narrative Citation

Jonas observes in his paper that theoretically, all viruses can be contained in the long run with vaccines (2020).

Parenthetical Citation

Theoretically, all viruses can be contained in the long run with viruses (Jonas, 2020).

Per the 17 th edition of the Chicago Manual of Style , footnotes or endnotes are to be used when you have directly quoted, paraphrased, or summarized information from other sources. Any information used in your paper which is not common knowledge should be cited in a footnote of an endnote.

If you are unsure whether your source is common knowledge or not, it is better to cite it using a footnote or an endnote.

While APA style citation is mostly used in science and education, MLA style is mostly used in the humanities field.

The table below lists the differences between APA and MLA styles.

While writing in-text citations with multiple authors, the APA style uses the “&” symbol while the MLA style uses the word “and.”

As far as the academic community is concerned, the MLA and Chicago citation styles are two of the preferred citation and writing styles. While MLA is predominantly preferred in English, Language Arts, and the Humanities, the Chicago style is preferred in History and Humanities.

The table below lists some of the differences between Chicago and MLA styles.

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Q. How do I refer to a book by title in-text in APA format?

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Answered By: Gabe Gossett Last Updated: Jun 22, 2023     Views: 644473

The basic format for an in-text citation is: Title of the Book (Author Last Name, year).

One author: Where the Wild Things Are (Sendak, 1963) is a depiction of a child coping with his anger towards his mom.

Two authors (cite both names every time): Brabant and Mooney (1986) have used the comic strip to examine evidence of sex role stereotyping. OR The comic strip has been used to examine evidence of sex role stereotyping (Brabant & Mooney, 1986).

Three or more authors (cite the first author plus et al.): Tales from the Shadowhunter Academy (Clare et al., 2016) depicts a young man's experience at the Shadowhunter Academy, a place where being a former vampire is looked down upon.OR Clare et al. (2016) have crafted a unique story about a young man's journey to find himself.

No author: Cite the first few words of the reference entry (usually the title) and the year. Use double quotation marks around the title of an article or chapter, and italicize the title of a periodical, book, brochure, or report. Examples: From the book Study Guide (2000) ... or ("Reading," 1999).

Note: Titles of periodicals, books, brochures, or reports should be in italics and use normal title capitalization rules.

If you are citing multiple sources by multiple authors in-text, you can list all of them by the author's last name and year of publication within the same set of parentheses, separated by semicolons.

Example: (Adams, 1999; Jones & James, 2000; Miller, 1999)

For more information on how to cite books in-text and as a reference entry, see the APA Publication Manual (7th edition) Section 10.2 on pages 321-325 .

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Comments (13)

• This was very useful for me! I was having a really hard time finding information on how to mention an article title AND the author in text in APA so this was very helpful!!! by Ryan Waddell on Jun 27, 2019
• If I just mention that I used a book to teach a topic do I have to include it in the reference list? by Franw on Oct 17, 2019
• @Franw, if it is a source that informs your paper in any way, or if your reader would have reason to look it up, then you should include a full reference list entry for the book. by Gabe [Research & Writing Studio] on Oct 18, 2019
• Maybe I'm misunderstanding the question, but I think the OP is asking how to refer to a book title, not how to cite one. I believe APA uses quotation marks around book titles and MLA uses italics. by AB on Dec 12, 2019
• @AB: The first sentence has been tweaked to clarify title of book usage, reflecting the examples given. For APA style you should use italics for book titles. It would be quotation marks. by Gabe [Research & Writing Studio] on Dec 12, 2019
• Hi, can any one help me with in-text-citation of this, how can i cite it in the text Panel, I. L. (2002). Digital transformation: A framework for ICT literacy. Educational Testing Service, 1-53. by Milad on Aug 20, 2021
• @Milad: In that case it would be (Panel, 2002). If you are quoting, or otherwise choosing to include page numbers, put a comma after the year, then p. and the page number(s). by Gabe Gossett on Aug 20, 2021
• Hey, I'm a little bit curious, what if I'm mentioning a book and paraphrasing it but still want to give credit. Would I put the information into parenthesis instead? Like: Paraphrased info. ("Title in Italics" Author, year) by Kai on Sep 14, 2023
• @Kai: Apologies for not seeing your question sooner! (Our academic year has not started yet). If I am understanding your question correctly, what I suggest is referring to the book title in the narrative of your writing, rather than in the in-text citation. I do not see an examples of using a book title in an in-text citation except for rare circumstances including citing a classic religious text or using the title when there is no author information because it is the start of your reference list entry. Basically, APA's in-text convention is supposed to make it easy for your reader to locate the source being cited in the reference list. So the first part of the in-text citation, usually authors, comes first to locate it alphabetically. Putting the book title first when you have an author name can throw that off. by Gabe Gossett on Sep 21, 2023
• Perhaps this is along the lines of the response to Kai - Can you reference a book title as a common point of social understanding to demonstrate a common concept? Is official citing required if you use widely known titles such as "Where's Waldo" and "Who Moved My Cheese?" to make a point of illustration? by Chez Renee on Sep 30, 2023
• @Chez: Aside from some classical religious texts, if it is a published book, I'd try to make sure that it is appropriately cited for APA style. That said, I think I understand where it gets tricky with things like Where's Waldo, since that is a series of books and stating "Where's Waldo" is a cultural reference many people would understand, though you can't reasonably cite the entire series. I don't believe that APA gives guidance for this particular issue. If it is being referred to in order to back up a claim, it would help to cite a particular book. If not, then it might work to use a statement such as, "Hanford's Where's Waldo series . . ." by Gabe Gossett on Oct 02, 2023
• How to cite a dissertation thesis in apa form? by Elizabeth on Feb 05, 2024
• @Elizabeth: For citing a dissertation or thesis you can check out our page answering that here https://askus.library.wwu.edu/faq/153308 by Gabe Gossett on Feb 05, 2024

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• APA citations and formatting

How to Make Quotation in Word: A Step-by-Step Guide for Beginners

Creating quotations in Microsoft Word is straightforward. First, open your Word document and click where you want to place the quotation. Next, go to the "References" tab, select "Insert Citation," choose “Add New Source,” and fill in the necessary details. Once done, your quotation will appear in your document, formatted according to the style you’ve chosen.

Step-by-Step Tutorial on How to Make Quotations in Word

Creating a properly formatted quotation in Microsoft Word involves just a few steps. Follow these instructions to add quotations with ease.

Step 1: Open Your Word Document

First, open the Word document where you want to insert your quotation.

Make sure your document is saved to avoid losing any information. If you’re starting from scratch, this is the time to set up your document.

Step 2: Click Where You Want to Place the Quotation

Second, click on the location in your document where you want the quotation to appear.

Ensure the cursor is blinking in the exact spot you want your citation. This helps you avoid placing the quotation in the wrong section.

Step 3: Go to the "References" Tab

Next, navigate to the "References" tab at the top of Word.

The "References" tab contains all the tools needed for adding citations, footnotes, and more.

Step 4: Select "Insert Citation"

Under the "References" tab, click on "Insert Citation."

This will open a dropdown menu where you can choose to add a new source or select an existing one.

Step 5: Choose “Add New Source”

Click on “Add New Source” from the dropdown menu.

A new window will pop up asking for the details of your source. Fill in the required fields such as Author, Title, Year, etc.

Step 6: Fill in the Necessary Details

Fill in all the necessary details for your source in the appropriate fields.

Make sure all information is accurate as this will be reflected in your citation.

Step 7: Click "OK"

After filling in the details, click "OK."

Your quotation will now appear in your document, formatted according to the style you’ve chosen (APA, MLA, etc.).

Once these steps are completed, your properly formatted quotation will be inserted into your document. This makes it easier for readers to see the sources you’ve used.

Tips on How to Make Quotations in Word

To ensure you get the most out of Microsoft Word’s citation feature, consider these tips:

• Regularly update your sources to ensure accuracy.
• Use the citation tools in the “References” tab to manage all your sources efficiently.
• Choose the correct citation style (APA, MLA, Chicago, etc.) based on your needs.
• Double-check the filled details in the "Add New Source" form to avoid mistakes.
• Use the "Manage Sources" option to keep track of all the citations in your document.

Frequently Asked Questions on How to Make Quotations in Word

How do i change the citation style.

Go to the "References" tab, find the "Style" dropdown menu, and select your desired citation style (e.g., APA, MLA, Chicago).

Can I edit a source after adding it?

Yes, click "Manage Sources" under the "References" tab, select the source, and click "Edit."

What if I need to add multiple citations?

After inserting one citation, simply repeat the process for additional sources. You can then group multiple citations together.

How do I remove a citation?

Click on the citation in your text, and press the "Delete" key. The citation will be removed, but the source will still remain in your list.

Why isn’t my citation appearing correctly?

Double-check the details entered in the "Add New Source" window and ensure you’ve selected the correct citation style.

• Open Your Word Document
• Click Where You Want to Place the Quotation
• Go to the "References" Tab
• Select "Insert Citation"
• Choose “Add New Source”
• Fill in the Necessary Details
• Click "OK"

Adding quotations in Microsoft Word is a simple yet powerful feature that can significantly streamline your writing process. Knowing how to properly insert and manage citations not only improves the credibility of your work but also saves you a ton of time. So, give it a try next time you’re working on an essay, report, or any document where citations are required.

For further reading, consider checking out Microsoft’s official documentation on the "References" tab and citation management. Now that you’re equipped with this knowledge, there’s no reason not to make your documents look as professional and polished as possible.

Kermit Matthews is a freelance writer based in Philadelphia, Pennsylvania with more than a decade of experience writing technology guides. He has a Bachelor’s and Master’s degree in Computer Science and has spent much of his professional career in IT management.

He specializes in writing content about iPhones, Android devices, Microsoft Office, and many other popular applications and devices.

Read his full bio here .

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'ZDNET Recommends': What exactly does it mean?

ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing.

When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. Neither ZDNET nor the author are compensated for these independent reviews. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers.

ZDNET's editorial team writes on behalf of you, our reader. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. If we have made an error or published misleading information, we will correct or clarify the article. If you see inaccuracies in our content, please report the mistake via this form .

How to make ChatGPT provide sources and citations

One of the biggest complaints about ChatGPT is that it provides information that is difficult to check for accuracy. Those complaints exist because ChatGPT doesn't provide the sources, footnotes, or links from which it derived the information in its answers.

While that is true for the GPT-3.5 model, GPT-4 and GPT-4o  provide more citation resources. While GPT-4 is only for paid subscribers, GPT-4o is available to both free and paid subscribers, although free users get fewer citations and less detail than users with a ChatGPT Plus subscription .

Also:  4 things Claude AI can do that ChatGPT can't  

Here's how ChatGPT describes the approach: "GPT-4o in free mode provides basic and essential citations, focusing on quick and concise references to ensure information is traceable. In contrast, GPT-4o in paid mode offers enhanced, detailed, and frequent citations, including multiple sources and contextual annotations to provide comprehensive verification and understanding of the information. This ensures a robust and reliable experience, especially beneficial for users requiring in-depth information and thorough source verification."

Even with the provided citations in GPT-4o, there are ways to improve your results.

1. Write a query and ask ChatGPT

To start, you need to ask ChatGPT something that needs sources or citations. I've found it's better to ask a question with a longer answer, so there's more "meat" for ChatGPT to chew on. 

Also: The best AI chatbots: ChatGPT and other interesting alternatives to try

Keep in mind that ChatGPT can't provide any information after January 2022 for GPT-3.5, April 2023 for GPT-4, and October 2023 for GPT-4o, and requests for information pre-internet (say, for a paper on Ronald Reagan's presidency) will have far fewer available sources.

Here's an example of a prompt I wrote on a topic that I worked on a lot when I was in grad school:

Describe the learning theories of cognitivism, behaviorism, and constructivism

2. Ask ChatGPT to provide sources

This is where a bit of prompt engineering comes in. A good starting point is with this query:

Please provide sources for the previous answer

I've found that this prompt often provides offline sources, books, papers, etc. The problem with offline sources is you can't check their veracity. Still, it's a starting point. A better query is this:

Please provide URL sources

This prompt specifically tells ChatGPT that you want clickable links to sources. You can also tweak this prompt by asking for a specific quantity of sources, although your mileage might vary in terms of how many you get back:

Please provide 10 URL sources

3. Push ChatGPT to give you higher-quality sources

Most large language models  respond well to detail and specificity . So if you're asking for sources, you can push for higher-quality sources. You'll need to specify that you need reliable and accurate sources. While this approach won't necessarily work, it may remind the AI chatbot to give you more useful responses. For example:

Please provide me with reputable sources to support my argument on... (whatever the topic is you're looking at)

You can also tell ChatGPT the kinds of sources you want. If you're looking for scholarly articles, peer-reviewed journals, books, or authoritative websites, mention these preferences explicitly. For example:

Please recommend peer-reviewed journals that discuss... (and here, repeat what you discussed earlier in your conversation)

When dealing with abstract concepts or theories, request that ChatGPT provide a conceptual framework and real-world examples. Here's an example:

Can you describe the principles of Vygotsky's Social Development Theory and provide real-world examples where these principles were applied, including sources for these examples?

This approach gives you a theoretical explanation and practical instances to trace the original sources or case studies.

Also: Two ways you can build custom AI assistants with GPT-4o

Another idea is to use sources that don't have link rot (that is, they're no longer online at the URL that ChatGPT might know). Be careful with this idea, though, because ChatGPT doesn't know about things after January 2022 for GPT-3.5, April 2023 for GPT-4, and October 2023 for GPT-4o. So, while you might be tempted to use a prompt like this:

Please provide me with sources published within the past five years.

Instead, consider using a prompt like this:

Please provide sources published from 2019 through April 2023.

And, as always, don't assume that whatever output ChatGPT gives you is accurate. It's still quite possible the AI will completely fabricate answers, even to the point of making up the names of what seem like academic journals. It's a sometimes helpful tool, but it's also  a fibber .

4. Attempt to verify/validate the provided sources

Keep this golden rule in mind about ChatGPT-provided sources: ChatGPT is more often wrong than right .

Across the many times I've asked ChatGPT for URL sources, roughly half were just plain bad links. Another 25% or more of the links went to topics completely or somewhat unrelated to the one I was trying to source. GPT-4 and GPT-4o are slightly more reliable, but not by much.

Also: How to use ChatGPT: Everything you need to know

For example, I asked for sources on a backgrounder for the phrase "trust but verify,"  generally popularized by US President Ronald Reagan. I got a lot of sources back, but most didn't exist. I got some back that correctly took me to active pages on the Reagan Presidential Library site, but the page topic had nothing to do with the phrase.

I had better luck with my learning theory question from step 1. There, I got back offline texts from people I knew from my studies who had worked on those theories. I also got back URLs. Once again, only about two in 10 worked or were accurate.

Also:  What does GPT stand for? Understanding GPT-3.5, GPT-4, GPT-4o, and more

Don't despair. The idea isn't to expect ChatGPT to provide sources that you can immediately use. If you instead think of ChatGPT as a research assistant, it will give you some great starting places. Use the names of the articles (which may be completely fake or just not accessible) and drop them into Google. That process will give you some interesting search queries that probably lead to interesting material that can legitimately go into your research.

Also, keep in mind that you're not limited to using ChatGPT. Don't forget all the tools available to researchers and students. Do your own web searches. Check with primary sources and subject-matter experts if they're available. If you're in school, you can even ask your friendly neighborhood librarian for help.

Also:  How to use ChatGPT to create an app

Don't forget that there are many excellent traditional sources. For example, Google Scholar and JSTOR  provide access to a wide range of academically acceptable resources you can cite with reasonable confidence.

One final point: if you merely cut and paste ChatGPT sources into your research, you're likely to get stung. Use the AI for clues, not as a way to avoid the real work of research.

How do you put sources in APA format? 

APA style is a citation style that's often required in academic programs. APA stands for American Psychological Association. I've often thought they invented these style rules to get more customers. The definitive starting point for APA style is the Purdue OWL , which provides a wide range of style guidelines.

Also:   GPT-3.5 vs GPT-4: Is ChatGPT Plus worth its subscription fee?

Be careful: online style formatters might not do a complete job, and you may get your work returned by your professor. It pays to do the work yourself -- and be careful doing it.

How can I make ChatGPT provide more reliable sources for its responses?

This is a good question. I have found that sometimes -- sometimes -- if you ask ChatGPT to give you more sources or re-ask for sources, it will give you new listings. If you tell ChatGPT the sources it provided were erroneous, it will sometimes give you better ones. The bot may also apologize and give excuses. Another approach is to re-ask your original question with a different focus or direction, and then ask for sources for the new answer.

Also: How to access, install, and use AI ChatGPT-4 plugins

Once again, my best advice is to avoid treating ChatGPT as a tool that writes for you and more as a writing assistant. Asking for sources to cut and paste a ChatGPT response is pretty much plagiarism. That said, using ChatGPT's responses, and any sources you can tease out, as clues for further research and writing is a legitimate way to use this tool.

Why are ChatGPT sources often so wrong? 

For some links, it's just link rot. Some links may have changed, since many sources are more than three years old. Other sources are of indeterminate age. Since we don't have a full listing of ChatGPT's sources, it's impossible to tell how valid they are or were. 

Also:   How does ChatGPT actually work?  

Since ChatGPT was trained mostly without human supervision , we know that most of its sources weren't vetted and could be wrong, made up, or completely non-existent.

Trust, but verify.

You can follow my day-to-day project updates on social media. Be sure to subscribe to my weekly update newsletter , and follow me on Twitter/X at @DavidGewirtz , on Facebook at Facebook.com/DavidGewirtz , on Instagram at Instagram.com/DavidGewirtz , and on YouTube at YouTube.com/DavidGewirtzTV .

More on AI tools

If you want a career in ai, start with these 5 steps, 5 ways amazon can make an ai-powered alexa subscription worth the cost, how to add ai superpowers to your raspberry pi.

Microsoft 365 Life Hacks > Presentations > How to add citations to your presentation

How to add citations to your presentation

When you craft a formal presentation, you often have to conduct research. Any books, journals, and other forms of media used should be properly cited for your personal reference as well as for your audience. Learn how to create citations in a presentation to appropriately credit different works.

Why should you provide citations?

Information referenced from another source must be clearly cited. Proper citations serve as a roadmap for research, help track ideas, and establish credibility. Citations give credit to the original works and provide transparency for readers and their audience regarding the source.

Readers can access your sources and develop a deeper understanding of your research. They can also explore research from your respective discipline or industry. Additionally, researchers utilize citations to align their work with established experts and bolster the validity of their claims. Without citations, audiences may assume your idea is original, resulting in plagiarism. Acknowledging the intellectual contributions of others with proper citation fosters academic integrity and supports the advancement of ideas amongst scholars and researchers.

Tell your story with captivating presentations

Powerpoint empowers you to develop well-designed content across all your devices

How to source citations in a presentations

To source citations effectively in presentations, consider the following:

• Identify your sources: Begin by identifying all the sources you have used in your research, including books, articles, websites, and any other relevant materials. Note the authors, publication dates, publisher, and other relevant information for citations.
• Include in-text citations: Incorporate in-text citations throughout your presentation slides to indicate when you are referencing external sources. This helps your audience understand the basis of your arguments and provides transparency regarding the origin of the information presented.
• Provide a reference list: At the end of your presentation, include a reference list that provides full bibliographic information for each source cited. This allows your audience to locate the original works for further reading and verification. Ensure your reference list adheres to the citation style used with your citations.
• Use visual aids: Consider using visual aids , such as infographics or posters , to display citations alongside the corresponding content. This helps reinforce the connection between the information presented and its original source.

Alternatively, you can also provide the references verbally throughout the presentation. This allows the audience to follow along with your presentation and directly reference sources as you present. If you are creating a presentation for a class, follow the instructions or preferences of your instructor. By doing so, you can ensure your citations are understood and appropriate for your audience.

Citations are a critical component of an effective presentation. Citations provide a roadmap for your research, credit the appropriate authors, and foster academic integrity. They’re easy to include in a presentation as in-text citations on your slides and as a reference list. Include citations to make sure you presentation credits the appropriate authors and strengthens its validity. For more help with preparing sources, research, and crafting presentations, learn more presentation tips .

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By Catherine E. Shoichet, Alicia Johnson, James Grant and Leah Abucayan, CNN

Published June 30, 2024

How do you pick which emoji to use? Do you worry when you see a period at the end of a text? Are you puzzled by messages from your parents, kids or coworkers?

One reason why: People in different generations often text differently. It’s not an exact science, but interesting theories and trends are emerging as researchers delve into the texts and messages we send.

Take our quiz to see what your texting style says about you, and how well you understand other generations. We’ll give you a few results along the way and a final score at the end.

How would getting a message like this from your boss make you feel?

Your coworker just sent you a hilarious message. How do you respond?

How do you choose which emojis to include in a text?

Gen Z: This generation tends to use and interpret emojis more figuratively or ironically than older generations. A 2022 Adobe study found members of Gen Z were significantly more likely to agree they used emoji differently than their intended meanings.

Millennials: This generation is more likely to use emoji to convey emotions , but sometimes attaches more symbolic meanings to them.

Gen X: This generation is generally more practical in their use of technology, and less likely to use emoji .

Baby Boomers: University of Ottawa researchers found this generation was less likely to use emojis and struggled to interpret some emojis, such as 😳. Others found some Baby Boomers used emojis frequently, but were unaware of potential double meanings behind them.

Keep in mind: Researchers say emojis can add important meaning to text messages, which lack the gestures and facial cues you see when talking with someone in person. But the symbols can also be misunderstood. And age isn’t the only factor that can contribute to confusion; culture , gender and evolving emoji meanings also play a role.

There’s a traffic jam and your Uber is running late. Which text would you send?

When writing a text message, how do you use periods.

In what circumstances do you write something in all caps?

Gen Z: A recent analysis by undergraduates at UCLA found “a stronger preference in Gen Z for using messages that convey a stronger or louder tone” by using all-caps. Linguist Deborah Tannen of Georgetown University describes how her younger students use repeated letters in communication, like beginning a message “hiiiiiiiii,” to convey enthusiasm.

Millennials: Like their younger counterparts in Gen Z, this generation tends to avoid ending texts with periods. They’re also more likely to play with punctuation to convey what linguist Gretchen McCulloch calls “typographical tone of voice.”

Gen X: Texters in this oft-overlooked generation are more likely to apply traditional punctuation rules to their messages, as Miami University Management and Leadership Professor Megan Gerhardt noted in a recent LinkedIn post describing her surprise when her Gen Z students pointed out their feelings about seeing periods at the end of texts.

Baby Boomers: This group is more likely to apply the rules of formal letter-writing to their texts. Niki Tonks, a marketing expert who teaches at Weber State University in Utah, says her surveys found Baby Boomers prefer full sentences in text messages and are less likely to understand shifting nuances of punctuation.

Keep in mind: Many of us break rules we’ve learned about grammar and punctuation when we send text messages. Linguist John McWhorter argues that’s because texting is more akin to “written speech” than a formal piece of writing.

How would you feel if a romantic partner responded to a text from you by saying “K” or 👍?

Look at your phone. How many text messages did you send and receive yesterday?

When you send a text message, how quickly do you expect to get a response?

Gen Z: Why send one text when 10 will do? Researchers have found texters in this generation send and receive a greater volume of messages than those in older generations. They’re also likely to expect quicker responses and worry more about delays.

Millennials: Researchers have found this generation generally sends and receive fewer texts than their younger counterparts, but their phones still spend plenty of time buzzing. Millennials send and receive a high volume of messages, and generally expect quick responses .

Gen X: This generation sends a moderate volume of text messages. And unlike their younger counterparts, they worry less about response times. Maybe they’re busy watching the new Brat P ack documentary instead?

Baby Boomers: This generation is getting a lot more conversant in texting, but they’re not quite fluent. Baby Boomers generally send and receive a lower volume of text messages than those in younger generations, and they’re not as concerned about response times.

Keep in mind: Unwritten rules shape the way different generations text each other, and how they feel about the interactions, according to Niki Tonks, a marketing expert who teaches at Weber State University in Utah. But our texting style isn’t set in stone based on our birth year. In fact, we may code-switch when we text, just like many of us do when we speak, adopting tones and approaches that are similar to the person we’re texting with, and adapting our expectations accordingly.

Read this conversation between a Gen Z son and his Gen X mom:

Is the mom mad at her son?

The mom is just trying to be efficient and direct. This text exchange between marketing expert Niki Tonks and her son inspired her research . Her son later explained that he’d been worried she was mad because of her short replies.

What are these generations’ top 5 favorite emojis?

These rankings of favorite emoji came from Adobe’s 2022 U.S. Emoji Trend Report. That survey also found that 74% of Gen Z emoji users say they use emoji differently than their intended meanings, compared to 65% of Millennials, 48% of Gen X respondents and 24% of Baby Boomers.

In 2022, tech company Giphy pointed to the growing use of GIFs by this generation as it asked British regulators not to block a deal for its acquisition by Meta.

“Marketplace commentary and user sentiment towards GIFs on social media shows that they have fallen out of fashion as a content form, with younger users in particular describing GIFs as ‘for boomers’ and ‘cringe,’” Giphy said in an August 2022 filing .

How well do you understand Gen Z?

A recent analysis from UK tech retailer Currys listed these translations. Here’s a quick glossary of the Gen Z terms:

DIFTP This acronym is short for “do it for the plot.” It gained steam on TikTok in 2022.

Slaps This term has its roots in hip-hop and became more mainstream in the late 2010s.

💀 This emoji has come to signify “I’m dead” and is used to convey laughter.

Tea Like many words now known as Gen Z slang, this phrase originated in Black drag culture .

True or false: Millennials were the first generation to popularize smiley faces in text communication as emojis became increasingly popular.

We actually have Baby Boomer Scott Fahlman, an emeritus professor at Carnegie Mellon University, to thank for inventing the emoticon in 1982.

What year were you born?

Here are your full results:

Edito r s’ Notes

How we did this: We spoke with researchers, read studies and drew upon our own personal experiences to shape the questions in this quiz. Some questions are based on research findings or echo survey questions used in studies. Others were inspired by expert interviews or anecdotal observations.

What's next: We hope this quiz sparks conversation and encourages more research into these important issues. We plan to analyze responses we receive to see how they compare with generational expectations.

How to Write a Good User Story: Examples & Using Feedback

The origin of user stories can be traced back to the late 1990s, when they were introduced as part of the Extreme Programming (XP) methodology to bridge the gap between customers and development teams. In the context of agile framework user stories, they fit into the larger scope of the Agile framework for project management and product development by decomposing large business requirements into user personas. This aids agile teams in achieving requirements iteratively.

To best understand the concept of user stories, let’s look at an example involving a popular tech product, such as Uber .

In the conventional approach, tasks might be outlined in a very technical and feature-specific manner. For instance, a task list for developing the ride-booking feature might include:

• Develop the booking interface.
• Create a driver-matching algorithm.
• Implement payment gateway integration.

While this approach clearly specifies what needs to be done, it often misses the broader context and the user’s perspective. Developers may focus on completing tasks without fully understanding the end user’s experience, leading to features that are technically sound but lack usability and relevance.

In contrast, let’s look at the same functionalities in the form of user stories:

• As a commuter, I want to book a ride quickly so that I can get to my destination without delays.
• As a rider, I want to see the estimated arrival time of my driver so that I can plan my time better .
• As a passenger, I want to pay seamlessly through the app so that I don’t have to carry cash.

Each user story describes a narrative that captures the who, what, and why from the user’s viewpoint within the Agile framework.

They provide a common language that both technical and non-technical members can understand, reducing the risk of miscommunication and ensuring everyone is on the same page.

By framing tasks from the user’s perspective, user stories ensure that development efforts are directly aligned with delivering value to the user. It also makes it easier to plan development cycles and allocate resources effectively, ensuring that the most impactful features are delivered first.

At the same time, user stories are flexible and can be easily adapted as new insights are gained or user needs to evolve. They allow the development teams the freedom to innovate and solve real customer problems.

This iterative approach allows for continuous improvement and refinement of features, leading to a more responsive and user-friendly product.

Step 1: Define the Product Vision and Strategy

Step 2: identify user personas, step 3: gather requirements and insights, b. user story statement: role, goal, benefit, c. description, d. acceptance criteria, step 5: prioritizing user stories, new ways of working, concluding tips💡 for success, getting started with user stories.

Imagine you’re building a house. You wouldn’t start by picking up a hammer and nails without a blueprint, right?

This step-by-step tutorial will guide you through the essential stages of crafting effective agile user stories within an Agile framework, using an example of a task management and team collaboration product. We will introduce the concept of a user story template to help you understand the standard format for writing user stories. We will cover the creation and management of user stories, including the composition of user stories, responsibilities for writing them, and the importance of writing user stories from the user persona’s point of view to avoid potential issues.

Before writing user stories, it’s crucial to clearly understand your product’s vision and strategy. 

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The vision is the ultimate goal or purpose of the product, while the strategy outlines the approach and tactics to achieve the vision. Having these in place ensures that every user story aligns with the broader objectives of the product.

User personas are fictional characters that represent different segments of your user base. Each user persona should have specific characteristics, needs, and goals. By incorporating user personas into the user story format, you can better understand the user’s needs, goals, and behaviors.

By identifying and understanding your top 3-5 user personas, you can create user stories tailored to their unique perspectives and requirements.

• Meet Sami, a product owner who needs to prioritize and track feature development.
• Meet Shannon, a software developer who needs a distraction-free environment for coding.
• Meet Sarah, a scrum master who needs to coordinate with her remote team efficiently.
• Meet Carlos, an IT admin who manages user access control and ensures the application’s security.

By leveraging user personas, teams can ensure that every feature developed aligns directly with what users truly want and need.

Gathering requirements and insights is a critical step in creating user stories, as it forms the foundation upon which the stories are built. This process involves collecting detailed information from various sources to understand your users’ needs, pain points, and desires. 

User interviews and surveys are two of the most direct methods to gather insights about a user’s experiences, challenges, and specific needs. Design your questions to capture both measurable data and detailed feedback by including a mix of multiple-choice questions and open-ended questions.

Example Interview Question: “Can you walk me through your typical day and how what you currently use to accomplish your tasks?”

Example Survey Question: “On a scale of 1-10, how satisfied are you with our product’s current collaboration features?”

In addition, usage data can provide valuable insights into how users interact with your product. 

Tools like Usersnap can streamline the process of collecting and managing user feedback in the form of bugs, new feature requests and micro surveys.

Such tools allow users to easily submit their feedback directly from the product, capturing screenshots, doing annotations, and comments that provide a rich context for their issues and suggestions. 

This type of feedback provides product teams additional context to easily identify issues and be able to pinpoint areas for improvement.

Integrating these tools into your workflow can help you efficiently gather real-time, actionable insights.

Step 4: Writing User Stories

The requirements are then broken down into user stories using a specific user story format within the Agile framework. This format includes the decomposition of business requirements into user personas, the use of 3Cs (card, conversation, confirmation) for creating user stories, and the visual representation of user stories using templates such as index cards and PowerPoint. A PowerPoint user story example can be particularly useful for illustrating complex scenarios. Each user story covers a shippable functionality that can be designed, developed, tested, and released to the users in isolation.

Writing user stories involves crafting a clear and concise narrative that outlines a specific feature or functionality from the user’s perspective. The structured approach covered in this section ensures clarity, facilitates communication, and helps maintain a user-centric focus throughout the development process.

The title of a user story should be a brief summary of its functionality. It should clearly indicate what the story is about at a glance.

Example: “Creating a new task”

One of the most popular templates for writing the main statement of a user story follows the format: “As a [type of user], I want [some goal] so that [some reason/benefit].” 

This format helps to clarify who the user is, what they want to achieve, and why it is important.

Example: “As a product owner, I want to create and assign tasks so that my team knows what to work on and when.”

It is a common misconception that a user story only includes the statement.

The description provides additional context or details about the user story. This section can include relevant information that helps the development team understand the user’s needs and how to implement the functionality.

It is where all the specific details captured during discovery would come in to help. Tools like Usersnap can help enrich the feedback requests by allowing users to attach screenshots with annotations, as well as automatically capturing details about the user’s browser, device, location and other specifications.

Example: “The task creation interface should allow the product owner to add task details such as title, description, due date, and assignee. There should also be options to set priorities and add tags for better organization.”

Acceptance criteria define the conditions that must be met for the user story to be considered complete. These criteria provide clear and testable requirements, ensuring that the feature delivers the intended value and functions as expected.

• The product owner can create a new task with a title, description, priority, due date, and assignee.
• The description field supports rich text formatting.
• The priority field includes predefined options: High, Medium, Low.
• The due date can be selected from a date picker and must be a future date.
• The assignee field should allow selecting of one or more team members from a dropdown list.

Once the development is complete for a given user story, Product Owners or QA can also use the Usersnap widget to check the functionality against the predefined acceptance criteria. The widget allows to specify discrepancies easily using screenshots, annotations and comments.

By including these components, each user story becomes a comprehensive and actionable item that guides the development team in creating features aligned with user needs and expectations.

This structured approach ensures clarity, facilitates communication, and helps maintain a user-centric focus throughout development.

Not all user stories are created equal. Therefore, they need to be ranked.

As a Product Owner, your primary responsibility is to ensure that the development teams focus on the items that create the most impact on your product.

To help prioritize, you need some measure of the impact that each user story will bring. This could be a combination of factors such as reach, impact, and alignment with strategic goals. Understanding the potential business value helps you focus on features that will benefit users and the organization most.

Additionally, it’s essential to estimate the development effort required for each user story. This is often done using story points, a relative estimation technique considering the complexity, risk, and effort needed to complete the task. Story points are generally preferred over man-hours because they encourage teams to think about the overall scope and complexity rather than just the time it might take.

Product teams can hold estimation sessions where they discuss each user story and come to a consensus on the number of story points it should be assigned. This collaborative approach, called Planning Poker , ensures that everyone has a shared understanding of the work involved.

Once you have estimates for business value and the development effort, you can use any prioritization framework (like RICE) that uses a combination of Effort vs Impact to help prioritize your user stories. 

This structured approach to prioritization helps maintain a clear direction for the product, facilitates better resource allocation, and ultimately leads to a more successful and user-centric product.

As technology evolves, so too do our tools.

New tools and technologies offer innovative ways to enhance and streamline the user story writing process.

Remember, user stories are living documents. They evolve as you learn more about your users through testing and feedback.

Technical user story examples illustrate how user stories create a connection between strategic planning and iteration planning. This connection helps keep track of organizational goals and achievements in Agile methodologies.

Modern tools like Usersnap facilitate collaboration with your customers by automating the process of collecting post-production insights that are crucial to iterating your user stories. Additionally, some teams still prefer using a Word Doc user story format for its simplicity and ease of sharing.

Usersnap integrates seamlessly with product development platforms such as Jira and Azure DevOps, and can capture and organize all types of issues, feedback, and new feature requests neatly within your product backlog.

By receiving a prioritized list of feedback in your backlog, you’re already halfway to success.

Customers can influence the prioritization of roadmap items through community upvotes, ensuring development teams always focus on the highest impact features, and making sure their efforts are directed towards what truly matters.

Another significant advancement in the last couple of years has been with User Story writing through Generative AI .

AI tools can help process feedback, validate assumptions, and facilitate user story writing by providing templates and examples tailored to user personas and needs. This not only speeds up the process but also ensures that the stories are data-driven and highly relevant.

👉 Want to learn more about using Generative AI to write user stories? Check out my video where I demonstrate the process using ChatGPT.

• Out with the Old: Keep your backlog fresh. If a story hasn’t been prioritized in a year, it’s time to trash it or give it a makeover before development.
• Be Specific, Yet Flexible: Define the “what” and “why” clearly, but leave the “how” open for your team to bring their creative genius to the table.
• Less is More: No one likes to read verbose user stories. Keep descriptions under 200 words to ensure they are read.
• Don’t Get Too Attached: Remain open to iterating your user stories based on new information received.
• Listen to your Users: The most important person to listen to is your user, not your executives. Regularly harness real user feedback to keep your stories relevant and impactful.
• Use Simple User Story Examples: Emphasize simplicity and clarity in your user stories. A simple user story example can effectively convey a lot of information in just a few words, addressing the WHAT and WHY parts of a feature, making it easier for product and tech teams to understand and assess relevant acceptance criteria.

Resolve issues faster with visual bug reporting.

And if you’re ready to try out a visual bug tracking and feedback solution, Usersnap offers a free trial. Sign up today or book a demo with our feedback specialists.

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Eyeglass Rule updates: What they mean for you

Do you wear glasses or know someone who does? Read on to learn about important updates to your rights under the Eyeglass Rule .

Getting a copy of your eyeglass prescription immediately after your exam, at no extra charge, and without you having to ask your prescriber for it, lets you shop around for glasses. This has always been a main focus of the Rule. Prescriptions can be provided either on paper or electronically. Now, to keep up with changes in how prescribers — ophthalmologists or optometrists — deliver prescriptions, the updated Rule says

• When you get a paper copy, your prescriber, if they’re involved with selling eyeglasses, must ask you to sign a confirmation saying that you received the copy. If you agree to receive a digital copy of the prescription, the prescriber must ask you to confirm in writing or digitally – online or on a keypad – that you agree to the digital delivery and to the way it will be given to you – by email, text, or patient portal.  
• Proof of insurance counts as payment for determining when an eyeglass prescription must be given.  A prescriber cannot withhold a copy of your prescription for non-payment of the fees that your insurance should cover. If your insurance doesn’t cover examination fees, your prescriber may require you to pay those fees before releasing your prescription.

If you suspect a prescriber is violating the Eyeglass Rule , report it to the FTC at  ReportFraud.ftc.gov . For more information, check out Buying Prescription Glasses or Contact Lenses: Your Rights . 

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That’s great because hindsight is 20:20 ; legally blind deficit in the right eye more- great news

All local eye doctors are now charging ~$100 to give you a copy of your contact lens prescription, which now need to be a year old to fill. I am wearing the same script I got 45 years ago. No reason for this charge. All doctors in the area are doing it. One is even requiring a full "contact lens fitting" the first time you go to them. Clearly also not needed.

In reply to All local eye doctors are… by pam summers

Haven't heard about the $100 charge but the way I see it you pay for the service to get your eyes checked after the examination you should get the results. Which is your RX telling you what vision is, if you don't get that just don't pay. For contacts that's a bunch of s.... I go thru this every year they want to charge me for fitting fee but without the service. And I know that because the first time I got contacts the doctor showed me how to put contacts in and out how to clean them gave me contacts to try, following week checked how I liked them, gave me a different pair, another week I got my RX. For that I didn't mind a fitting fee which back then I wasn't charged it was all included in my eye exam and then to correct my vision. Yes I bought my contacts from my eye doctor but he didn't triple the price on it like the rest of them do. I got glasses and contacts which my insurance paid. Now I'm lucky if I can get the contacts without paying some on top of it. Also their isn't a place close to me to fill my RX so I have to drive like 50 miles roundtrip. Why can I not just get the contacts where I want to as long as I stay with the given amount their shouldn't be a problem. I don't know hows worse insurance or doctors

Hard to believe that a law had to be written to enforce what should have just been provided as a courtesy all along, but here we are, folks. Glad that they did what was necessary, though, to make sure we get that to which we are entitled. So, bravo and thank you.

In the past eye doctors used to give you a prescription good for two (2) years. Now the same prescription is only good for one (1) year. Did this rule changed? Thnaks

In reply to In the past eye doctors used… by Jose

The time limit is usually set by the state laws. Plus, as you get older, your vision can change in less than a year. Medical problems can exacerbate the vision changes.

I am taking 20 mg Lutein with Zeaxanthin with breakfast to prevent eye problems and it can improve cataract vision loss.

In all commercial matters, ideally, but particularly in all health care services and products, THE PRESCRIBERS should be prohibited from even BEING PROVIDERS. Thus, patients could avoid the conflicts of interest INHERENT in telling a patient what she needs, that, of course, he can "best" provide. Call it the "PARTITIONED" (conflict of interest free) Heath Care System. A Dr. can specialize in diagnosis and even testing and diagnosis, but only some other Dr. with no financial interest in common with the prescribing Dr., can then provide, following the prescription.

I have been wearing glasses since I was two years old in 1956. Today at 71 I have finally moved from glasses that were as thick as old fashion pop bottle bottoms to paper thin lenses due to cataract surgery. This entire lifetime my parents and myself have always received a copy of my prescription without even asking. When I was young I just thought because in case I broke them. As I got older I just decided it was just in case. Now I know there was a more important rule for the eye doctors and it has never been violated

Thank you! These are good rules. In the past, I've had doctors react negatively when I've asked for the prescription. Shopping around saves money.

In reply to Thank you! These are good… by Jen Helgren

Please ask the FTC to consider regulating how long the prescription is valid for, ie: Eyeglasses prescriptions are valid for up to 5 years from the date written, contact prescriptions are valid for up to 3 years from date written, etc. With this new legal guidelines for free copies, some eyewear providers will try and use the Expires in 6 months or some arbitrary short period to circumvent the free copy rule. Charging fees for additional copies or extending the date, etc. If it is important to have different standards for Children under 18, to have shorter prescription guidelines, then add more details with regards to age recommendations.

My major complaint is that the prescriber insists on doing an eye exam every year when I do not want to , especially when I want to just use the same prescription! Something should be done about that.

The ACA was supposed to give free eye exams & a pair of glasses for children. Good luck with that. It is always a major chore to get it from the VSP which the insurance companies use to send the customers to. This has been a shell game from day one.

In reply to The ACA was supposed to give… by Greg Paige

Hello and it's a pleasure to meet you all. Reading all the comments and seeing different experiences I can tell you Eye tests are free in boots. You don't have to pay for anything apart from your choice of glasses. But if you are claiming any benefits you can have your glasses upto £40 for free. Then it's £15 pounds for insurance. And you have a written copy. I hope this helps you.

Fantastic! How does this affect the comment below???

I get the prescription with no problem but they won’t put my PD on it. I have to figure that out myself where I can order glasses online

Finally... I am loving this new rule.

I requested my script digitally last year from Eye Express(vision for less) they sent me a piece of paper with numbers on it but it wasn't my eye script, when I inquired about it, they told me I couldn't use my script online for my glasses. Needless to say, I didn't use them again this year for my exam or glasses.

Eye Express(vision for less) told me they had my script available online last year, but then they told me I couldn't use my script online for my glasses but I never did get an explanation as to why, even though I emailed them a few times trying to find out. Obviously, I didn't use them this year. Found a much better provider!

Wonder if there is an eye exam rule. One doc examines and just says OK. Replaced him with one that tells me the exam. IE, no glaucoma, slight cataract - too early to correct, no diabetes, no macula......

Insurance paid for exam. 2 months later I get a bill for $50 for the prescription. Scam of the year

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