Improving the Quality of Work Life: An Interdisciplinary Lens into the Worker Experience

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quality of work life case study

  • Branka V. Olson 2 , 3 ,
  • Carol McGuire 4 &
  • Angela Crawford 5  

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Since the beginning of human time, work has been part of life, sometimes dreaded and sometimes enjoyed. Shifts in technology and societal trends have brought about new insights into what it means to live and work. Once relied upon for strength and muscle, humans are now more than ever becoming knowledge workers needed for the power within their minds. No longer can organizations ignore the well-being of workers if they want to succeed in a globally competitive environment. To be leverage the power of the workforce of the future requires a new approach to designing organization. Our design imagines a future where both workers and organizations can flourish live never before.

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School of Architecture, Woodbury University, Burbank, CA, USA

Branka V. Olson

Environmental Design, Case Western Reserve University, Los Angeles, CA, USA

Miami University, Oxford, OH, USA

Carol McGuire

Thomas More University, Crestview Hills, KY, USA

Angela Crawford

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Satinder Dhiman

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Olson, B., McGuire, C., Crawford, A. (2020). Improving the Quality of Work Life: An Interdisciplinary Lens into the Worker Experience. In: Dhiman, S. (eds) The Palgrave Handbook of Workplace Well-Being. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-02470-3_3-1

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DOI : https://doi.org/10.1007/978-3-030-02470-3_3-1

Received : 02 November 2019

Accepted : 24 November 2019

Published : 20 December 2019

Publisher Name : Palgrave Macmillan, Cham

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Online ISBN : 978-3-030-02470-3

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Please note you do not have access to teaching notes, corporate social responsibility, job pursuit intention, quality of work life and employee performance: case study from indonesia controversial industry.

Asia-Pacific Journal of Business Administration

ISSN : 1757-4323

Article publication date: 11 December 2020

Issue publication date: 4 May 2021

This paper aims to examine whether companies in Indonesian controversial industries can rely on their corporate social responsibility (CSR) practices to improve potential employees' job pursuit intention, which lead to a higher quality of work life (QWL) and a better performance from their employees.

Design/methodology/approach

The target respondents are interns, staff and supervisors of 42 Indonesian listed companies in controversial industries. The data collection method is performed by distributing questionnaires using a seven-point Likert scale. Collected data using partial least squares (PLS) analysis are conducted and tested.

Consistent with the existing result, the authors find out that potential employees have a higher intention to join and accept a job offer from companies with a higher level of CSR practices. Regarding the corporate social responsibility, it is further proven to have a positive effect on employee's quality of work life. More interestingly, the findings of the current study reveal that CSR also affects employee performance (EP), both directly and indirectly, through QWL.

Research limitations/implications

Findings demonstrate that CSR in Indonesian controversial industry represents an important factor for recruiting top employees that lead to the improvement of the employee's quality of work life and performance.

Practical implications

The findings indicate that enterprises should be more concerned about CSR engagement in attracting new talents, enhancing the quality of work life and cultivating the employee's performance.

Originality/value

This study enhances previous supports and studies on the concept of CSR and human resource management by analyzing the relationship between CSR and employee performance. Previous researches have concentrated their objectives in finding the link between CSR and the financial performance of a company. However, it must be understood that a company's success actually hinges on the performance of one of their greatest assets, the human resources. Additionally, due to the change in generations that will be the job seekers, recruitment strategy to attract job applicants and improve the job pursuit intention (JPI) is now needed more than ever. One of the strategies that Indonesian companies can use to do so is by practicing CSR. Hence, this is the first study in an attempt to observe the overall relationship of the CSR with the job pursuit intention, QWL and EP, especially in the controversial industries. The study will drive companies to intensify their efforts in maintaining good employee performance.

  • Corporate social responsibility
  • Job pursuit intention
  • Quality of work life
  • Employee performance
  • Controversial industry

Tarigan, J. , Susanto, A.R.S. , Hatane, S.E. , Jie, F. and Foedjiawati, F. (2021), "Corporate social responsibility, job pursuit intention, quality of work life and employee performance: case study from Indonesia controversial industry", Asia-Pacific Journal of Business Administration , Vol. 13 No. 2, pp. 141-158. https://doi.org/10.1108/APJBA-09-2019-0189

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The Surprising Benefits of Work/Life Support

  • Alexandra Kalev
  • Frank Dobbin

quality of work life case study

To succeed, almost every employee needs work/life support at some point. Women and people of color need it the most, research shows, because they face greater challenges and have fewer resources available to them. They are also the least likely to receive it, however, and as a result often are forced to change or leave jobs and lose out on opportunities for advancement.

Given that situation, the authors decided to examine what effects various corporate work/life programs had on the management workforce. Analyzing data from more than 800 U.S. companies over 30 years, they found that when companies offered flexible work schedules, family leave, and childcare support to all employees, the percentage of women and people of color in management rose significantly. In fact, those work/life benefits had a larger impact than the most popular racial-equity programs did.

Companies have long known that programs promoting work/life balance boost productivity, reduce turnover, and improve employees’ mental and physical health. And now it’s clear that they are also a powerful way to increase organizational diversity.

It’s a secret weapon for achieving organizational diversity.

Idea in Brief

The problem.

To succeed, at some point almost every worker needs work/life support, and the data suggests that women and people of color need it most. But they don’t receive it—or even learn about company benefits—nearly as often as they should.

The Context

For many companies, the ideal worker remains somebody unencumbered by family obligations, who can adhere to the kind of demanding daily schedules and career trajectories that were standard for white men in the 1950s and have intensified since.

The Way Forward

Companies need to spell out and uniformly offer policies in three areas: flexibility, time off, and childcare. Doing so, studies show, helps workers and managers alike by lowering stress, improving productivity, boosting retention, and increasing diversity.

Corporate programs that support work/life balance promote productivity, reduce turnover, and improve employees’ mental and physical health. That much is well-known. But our research has revealed another benefit: They can also boost your organization’s diversity. In fact, when it comes to increasing diversity among managers, they’re better than the most popular racial-equity programs.

  • Alexandra Kalev is an associate professor and the chair of the Department of Sociology and Anthropology at Tel Aviv University. She is a coauthor of Getting to Diversity: What Works and What Doesn’t (Belknap Press, 2022).
  • Frank Dobbin is the chair of the Department of Sociology at Harvard University and Henry Ford II Professor of the Social Sciences. He is a coauthor of Getting to Diversity: What Works and What Doesn’t (Belknap Press, 2022).

quality of work life case study

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مجلة الإقتصاد و المجتمع Volume 11, Numéro 11, Pages 131-162 2015-09-07

Quality Of Work Life: Theoretical Concepts And Evaluation Case Study Of Employees Of Jijel University

Authors : Boukhemkhem Djanet .

In the light of current changes, human resourcing is considered as the essential factor of the growth and development of any organization.If the concept of quality of working life (QWL) began to evolve since the early sixties of the twentieth century, we note that this have been based on the idea that improving the quality of working life of employees has a direct impact on improving their performance and well-being though such a better taking into account their human needs by the organization.This concept has become a major requirement; any organization must insure its proper application to enhance its human capital. In this research our attention has focused on the importance given to QWL as perceived by male and female employees at the University of Jijel.In the empirical study realized in four faculties, we evaluated the QWL as perceived by two samples of 117 women and 59 men.The study has beenconducted using a questionnaire that has undergone tests of validity and reliability and has three mains null hypothesis.We analyzed the data collected using appropriate statistical indicators.

Quality of working life, organizational involvement, empowerment, organizational citizenship behavior, Evaluation.

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مجلة الإقتصاد و المجتمع.

Comité éditorial

BENHASSINE NADJI, [email protected]
CHERABI ABDELAZIZ, [email protected] Boukhemkhem Abdelfetah, [email protected] Benhabib Abderrezak, [email protected] Derbal Abdelkader, [email protected] SILEM AHMED, [email protected] Benabdallah Mounia, [email protected] BENHASSINE NADJI, [email protected] SABA Boubakeur, [email protected]
Zehioua Abdelkrim, [email protected] SABA Boubakeur, [email protected]

quality of work life case study

Boukhemkhem Djanet

Université de JIJEL

Exploring Sex Differences in Risk Factors and Quality of Life Among Tuberculosis Patients in Herat, Afghanistan: A Case-Control Study

Affiliations.

  • 1 Department of Public Health and Infectious Disease, Faculty of Medicine, Herat University, Herat, Afghanistan.
  • 2 Department of Epidemiology and Biostatistics, Schulich School of Medicine and Dentistry, Western University, London, ON, Canada.
  • 3 Department of Curative Medicine, Faculty of Medicine, Jami University, Herat, Afghanistan.
  • 4 Department of Family Medicine, Schulich School of Medicine and Dentistry, Western University, London, ON, Canada.
  • 5 Department of Medicine, Schulich School of Medicine and Dentistry, Western University, London, ON, Canada.
  • 6 Department of Clinical Medicine and Surgery, Federico II University, Naples, Italy.
  • PMID: 38711785
  • PMCID: PMC11070830
  • DOI: 10.3389/ijph.2024.1606554

Objectives: Tuberculosis (TB) is a significant public health concern in Afghanistan, with a high burden of disease in the western province of Herat. This study explored the risk factors of TB and TB's impact on the quality of life of patients in Herat. Methods: A total of 422 TB patients and 514 controls were recruited at Herat Regional Hospital and relevant TB laboratories between October 2020 and February 2021. Data was collected through interviews using a structured questionnaire and the SF-36 questionnaire. Descriptive statistics, chi-square tests, Multivariate General Linear Model, and logistic regression analysis were used to analyze the data. Results: The results showed that male sex ( p = 0.023), chronic disease ( p = 0.038), lower education levels ( p < 0.001), and worse health status ( p < 0.001) were significantly associated with higher odds of TB infection. The study also found that TB patients had significantly lower quality of life scores in almost all components ( p < 0.05). Conclusion: This study provides important insights into the specific ways in which TB affects the wellbeing of patients in Afghanistan. The findings highlight the importance of addressing the psychological and social dimensions of TB.

Keywords: Afghanistan; Herat; case-control; quality of life; risk factors; tuberculosis.

Copyright © 2024 Shayan, Rahimi, Stranges and Thind.

  • Afghanistan
  • Case-Control Studies
  • Health Status
  • Middle Aged
  • Quality of Life*
  • Risk Factors
  • Sex Factors
  • Surveys and Questionnaires
  • Tuberculosis* / epidemiology
  • Tuberculosis* / psychology
  • Young Adult

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COMMENTS

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    Poor quality of work life is a challenge higher education institutions (HEIs) and it in impact negatively on performance, attraction and retention of quality staff. The purpose of the research was to report on the factors that impact on the quality of work life of employees at University "A". The findings from this investigation will the

  3. A Study of Impact of Quality of Work Life on Work Performance

    Also, quality of work life (QWL) has become of paramount importance for the smooth functioning of an organization. The present research study, thus, attempts to assess the impact of QWL on Work Performance and its dimensions—task performance, contextual performance and counter-productive work behaviour (CWB) among the employees of Himachal ...

  4. Employees' perception of quality of work life: a case study

    The study used a structured questionnaire to collect and analyse employees' perceptions of their quality of work life and how QWL is influenced by job satisfaction, morale and motivation, employee commitment and involvement, equitable compensation and benefits, immediate opportunities for using abilities at work, opportunities for training ...

  5. (PDF) Quality of Work Life: A Conceptual Model

    Quality of life is a construct that has been greatly researched due to its relevance to the wellbeing of humans. Employment status is linked with quality of life (Merchant et al, 2014) since work ...

  6. Quality of Work Life Among Nurses

    A case study from Ad Dakhiliyah Governorate, Oman. Mohammed A. Al-Maskari, 1, * Jonas U. Dupo, 2 and Nasser K. Al-Sulaimi 3 ... Quality of work life (QWL) is an important indicator of job-related satisfaction among nurses; however, there is little information regarding the QWL of nurses in Oman. Therefore, this study aimed to explore factors ...

  7. PDF Quality of Work Life According to Walton s Model: Case Study of the

    quality of life at work of employees of the Institute of Defense Studies (ISEDEF). Using Walton's (1973) model, it was possible to identify positive and/or negative aspects that ... we present the results of the case study; and in the last section, we refer to the conclusions, where the managerial and theoretical contributions are outlined. 2 ...

  8. QUALITY OF WORK LIFE; A CASE STUDY WITH SPECIAL ...

    Quality of work life is a systems approach to job design and a promising development in the area of. job-enrichment, combined with grounding in the socio-technical systems appro ach to management ...

  9. Improving the Quality of Work Life: An Interdisciplinary Lens into the

    Quality of work life (QWL) ... or employer, in this case, become stronger based on our experiences as a group member. In our consulting work and research, we found that employees often make references to "my company" or "my department." ... a study of people in craft work. Am J Occup Ther 57(3):250-261. Article Google Scholar Drucker ...

  10. Quality of work life: Theoretical concepts and evaluation Case study of

    In the light of current changes, human resourcing is considered as the essential factor of the growth and development of any organization. If the concept of quality of working life (QWL) began to evolve since the early sixties of the twentieth century, we note that this have been based on the idea that improving the quality of working life of employees has a direct impact on improving their ...

  11. Work-Life Balance Is a Cycle, Not an Achievement

    Work-Life Balance Is a Cycle, Not an Achievement. Summary. Research has definitively shown that overwork isn't good for employees or their companies — and yet, in practice, it can be hard to ...

  12. Corporate social responsibility, job pursuit intention, quality of work

    Corporate social responsibility, job pursuit intention, quality of work life and employee performance: case study from Indonesia controversial industry - Author: Josua Tarigan, Amelia Rika Sanchia Susanto, Saarce Elsye Hatane, Ferry Jie, Foedjiawati Foedjiawati

  13. Google's Scientific Approach to Work-Life Balance (and Much More)

    Read more on Human resource management or related topics Employee retention and Work-life balance LB Laszlo Bock is the CEO and co-founder of Humu, an HR software company using people science to ...

  14. The Surprising Benefits of Work/Life Support

    To succeed, at some point almost every worker needs work/life support, and the data suggests that women and people of color need it most. But they don't receive it—or even learn about company ...

  15. (PDF) Quality of work life of the employees: A case study of Vavuniya

    The present study focus is on Quality of Work Life of the Employees: A Case Study of Vavuniya General Hospital, the available literature express that there is very little study on Quality of Work ...

  16. The Model of Worker's Quality of Life During Covid-19 Pandemic: The

    Several studies have been conducted to study the quality of life of workers during the Covid-19 Pandemic ... Hatane S. E., Jie F., Foedjiawati F. (2021). Corporate social responsibility, job pursuit intention, quality of work life and employee performance: Case study from Indonesia controversial industry. Asia-Pacific Journal of Business ...

  17. Quality of work life: Theoretical concepts and evaluation Case study of

    In the light of current changes, human resourcing is considered as the essential factor of the growth and development of any organization.If the concept of quality of working life (QWL) began to evolve since the early sixties of the twentieth century, we note that this have been based on the idea that improving the quality of working life of employees has a direct impact on improving their ...

  18. Improving the quality of work life in hospitals: a case study

    Abstract. Quality of work life (QWL) programs can improve employee morale and organizational effectiveness. But implementing a successful QWL effort in a healthcare setting is not easy because of the unique administrative structure and inherent complexities of modern hospitals. This article describes a joint union-management quality of work ...

  19. Full article: Factor Affecting the Quality of Work Life Among Nurses: A

    Other influencing factors are marital status, employee status, gender, national origin, job title and family situation. The quality of work life for nurses is most influenced by their level of education. Studies have shown that nurses with higher levels of education experience better quality of work life.

  20. [PDF] Quality of Work Life According to Walton's Model: Case Study of

    The quality of life at work has been one of the most important aspects to be considered by a given organization to achieve pre-defined objectives. Thus, this research aims to analyze the level of satisfaction with the quality of work life (QWL) of the employees of the Higher Institute of Defense Studies "Lieutenant-General Armando Emílio Guebuza" (ISEDEF) according to Walton's model.

  21. PDF Quality of Work Life: A Case Study on Hospital Staff of Chhattisgarh

    III. Objectives of the Study. To study the satisfaction level of employees working in various Government Hospitals of Chhattisgarh (Bilaspur and Durg divisions) regarding Quality of Work Life in Hospital Staff. To study the satisfaction level of employees regarding job characteristics like Good Quality of Work Life, Respect by Family and ...

  22. Quality of Work Life Among Nurses: A case study from Ad ...

    Abstract. Objectives: Quality of work life (QWL) is an important indicator of job-related satisfaction among nurses; however, there is little information regarding the QWL of nurses in Oman. Therefore, this study aimed to explore factors affecting QWL among nurses working in governmental health institutions in Ad Dakhiliyah Governorate, Oman.

  23. PDF A Study On Quality Of Work Life: Key Elements & It's Implications

    Quality refers to "freedom from wastage, freedom from trouble and freedom from failure". Quality of Work Life refers to the level of satisfaction, motivation, involvement and commitment individuals experience with respect to their lives at work. Quality of Work Life is the degree to which individuals are able to satisfy their important personal

  24. Unlocking the Transformative Potential of Outdoor Office Work—A

    White-collar workers around the world are reconfiguring their ways of working. Some have found their way out, performing office work outdoors, through walk-and-talks, outdoor meetings, or reading sessions. Working outdoors has proved both invigorating and challenging. This qualitative interview study aims to develop a conceptual framework concerning the implications of white-collar workers ...

  25. Exploring Sex Differences in Risk Factors and Quality of Life Among

    Objectives: Tuberculosis (TB) is a significant public health concern in Afghanistan, with a high burden of disease in the western province of Herat. This study explored the risk factors of TB and TB's impact on the quality of life of patients in Herat. Methods: A total of 422 TB patients and 514 controls were recruited at Herat Regional Hospital and relevant TB laboratories between October ...

  26. (PDF) Quality of Work Life

    David Lewis et al (2001) did a indepth study on the extrinsic and intrinsic attributes of quality. of work life. The objective of the research was to test even if extrinsic or intrinsic or ...

  27. Equatorial Guinea: A Case Study in the Impact of the US-China Rivalry

    Quality of Life After the discovery of oil deposits, the country's economy went from primarily agricultural-based to economy-based on the extraction of oil and gas from the sea. Despite the plentiful oil deposits, over two-thirds of the population lives below the poverty line as of 2020 because political corruption keeps the wealth in the ...

  28. Chronic Constipation Unmasked: A Comprehensive Case Study of ...

    By gaining a better understanding of the pathophysiology of colonic inertia, we can improve the quality of life for individuals affected by this condition. Our study employs a comprehensive approach, combining clinical observation during pancolectomy, histopathological analyses performed by pathologists, and detailed investigation to unravel ...

  29. Procedure Targets 'Hunger Hormone' for Weight Loss

    Weight-loss medications like Wegovy, Zepbound, and Ozempic target a different hormonal pathway, glucagon -like peptide 1 (GLP-1). "What we've learned from the GLP-1 medications is the profound ...

  30. Trivago finds high value in Japan's audiences

    Expanding to new horizons. When Microsoft Advertising launched in Japan in May 2022, trivago was keen to be one of the first advertisers to run search and native campaigns targeting Microsoft Advertising's high-quality audience.. In Japan, Microsoft has strong rates of Edge browser usage, Microsoft Bing, and high Windows PC adoption. By working directly with Japanese agencies and digital ...