construction project case studies

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Case Studies  

Below you will find case studies that demonstrate the 'whole building' process in facility design, construction and maintenance. Click on any arrow in a column to arrange the list in ascending or descending order.

Many case studies on the WBDG are past winners Beyond Green™ High-Performance Building and Community Awards sponsored by the National Institute of Building Sciences.

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How to Write Construction Case Studies

Construction case studies are one of the best kinds of text-based content you can add to your construction website, and they're also a great opportunity to share images of your projects or create a project gallery.

Let's take a closer look at how you can write construction case studies for your website, no matter what industry, sector or specialty you focus on.

1. Download Our Construction Case Study Template

We write case studies very often, and we've found a formula that works really well for information gathering. Download the free case study template on this page so you can organize your thoughts and put all the relevant information on one page.

Download Our Explainer Video Here

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2. Create Your Sections and Headings

When we write construction case studies, we usually work according to the same format, based on different headings and sections, which are usually:

• Project overview, which is a high-level summary of what you did during that project
• The problem or scope of work - every project is about solving a problem for a client, whether that's needing a new building for a specific purpose or expanding floor space during a renovation - this section should describe what the client needed to achieve
• The solution - describe how your company approached the problem and if there were any creative or innovative solutions used on the project
• Project budget - provide a brief description of the project budget and whether you came in under, on, or over budget, and don't forget to explain why!
• Project timeline - after money, one of the most important construction criteria is always time, so explain how you finished on time, or if you ran into challenges that affected timing, how you tackled them to minimize their impact
• Conclusion - wrap things up at the end by again highlighting the main successes on your project

It's important to note that case studies aren't all marketing and sales, and it's okay to admit there were challenges in your case study. Just make sure you also explain how you overcame those challenges.

3. Write Your Case Study

Once you've got your headings set up for your case study, it's time to get writing!

Case studies are intended for customers and end users, so they're usually not as technical as a white paper might be, but they tend to be a little more formal and less conversational than a blog post, so make sure your style and tone are based around that.

Like any other content you post on your website, you also need to ensure that you pay close attention to spelling and grammar as well as the flow of the piece. Try to use shorter sentences, avoid too much jargon, and don't repeat words if you can avoid it.

Use a proofing tool like Grammarly to double-check your case study before you publish it.

4. Optimize It

Case studies are fantastic for construction company content marketing because they usually contain location information, which is good for local SEO, but they are also a fantastic opportunity to include keywords and phrases on your website.

You can also link to service pages on your website from your case studies, and don't forget to add metadata and keywords when you publish your case study.

Download Our Case Study Template Here

Construction case study template pdf, before download..., construction case study template word.

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Oxford’s global projects find a collaborative nexus in Procore

Oxford Properties digitally unifies its portfolio to propel global expansion using a collaborative nexus in Procore, saving time and money. Explore the Case Study.

Design-Build Case Studies

Design-build successes of the past inspire its future.

Design-Build’s History of Success

There are many projects that reflect the success and innovation of design-build project delivery. Design-build continues to grow in all states and across all sectors, and a look at just some of these impressive design-build projects illustrate why. These projects reflect the innovation and inspiration behind design-build and helps us take a look back as our industry moves forward.

Zurich North America Headquarters

Veterans Memorial Bridge

University of Chicago North Residential Commons

Jan Shrem & Maria Manetti Shrem Museum of Art

I-485/I-85 Turbine Interchange

Henry B. Gonzalez Convention Center Expansion

Benjamin P. Grogan and Jerry L. Dove Federal Building

Rolls-Royce Advanced Aerofoil Machining Facility

Denver Union Station Transit Improvements Project

John M. Roll United States Courthouse

Metro Wastewater Reclamation District Northern Treatment Plant Facilities Project

The University of Arizona Cancer Center at Dignity Health St. Joseph's Hospital and Medical Center

The Phoenix Project — Rebuilding the Pentagon, Rebuilding the Nation

The effort to rebuild areas damaged by 9/11 was a design-build success in every sense of the word.

Read Full Case Study

When it was attacked on 9-11, the Pentagon was in the midst of one of the most complex renovation projects in contemporary history. The Pentagon Renovation Program (PenRen) was designed to build a new vision of the Pentagon, one that would keep the historic structure while enabling it to meet the needs of the future. Six years after the project began in 1992, however, serious budget and schedule overruns endangered the entire project. As Wedge 1 of the Pentagon was nearing completion, Flight 77 hurtled into the Pentagon on September 11, 2001. After the attack, the Phoenix project was born, with intent to rebuild the damaged area before the one-year anniversary of the attack. 28 days before that anniversary, the Phoenix Project was complete — $194 million under budget. The contract’s schedule was accelerated by four years, and if not for the nimble nature of the design-build contract, this challenge would have been nearly impossible to overcome. After ten years of design and construction, PenRen was complete, meeting its design mandate and staying true to the Pentagon’s historic past while also embracing the future by building for anticipation of future needs. PenRen was named the Best Overall Project at the 2011 National Design-Build Awards.

Client/Owner: Pentagon Renovation Program Design-Builder: Hensel Phelps Construction Co. Engineers: Tadjer Cohen and Edelson, Timmons Group, Wedlinger and Associates Inc., Schrimer Engineering Specialty Consultants: Heller and Metzger, Culinary Advisors Specialty Contractors: M.C. Dean Inc., Southland Industries, National Fire Protection Other Team Members: Sterling Construction Services Inc., P&P Contractors, Jewell Industries, LVI Environmental Services Inc., Roman Mosaic and Tile Company, Physical Securities, Custom Walls and Windows Inc.

Design-Build Delivers All Types of Projects

One of the myths of design-build is that it works only for a specific type of project. Nothing could be further from the truth. No matter the sector and no matter the cost, design-build’s collaborative approach puts project results ahead of the needs of any one team members. This mindset often delivers faster than expected, costing less than expected. And we all like the sound of that.

Here is one 2018 National Design-Build Award-winning project that clearly demonstrates how the power of design-build delivers so much more than bricks and mortar to our communities. Meet the team who listened, learned and took the risks needed to deliver a cultural hub for Washington State University.

The Gov. Mario M. Cuomo Bridge

One of the groundbreaking design-build projects in the state of New York.

Plans for a new bridge to replace the old Tappan Zee Bridge were first brought up in 1999. After more than a decade of meetings and millions of dollars spent on a project that was not moving forward, design-build legislation was enacted in 2011 that allowed this magnificent bridge, the largest in the state, to take the first step toward completion. Seven years later that dream will become reality, a reality that could not — and would not — have happened without design-build. One of the largest infrastructure projects to ever utilize design-build, this project is anticipated to be completed on time and save an estimated $1 billion. This bridge is one of the first major steps taken toward utilizing design-build in the state of the New York, and its success has played an integral role in the expanding design-build authority that was granted in 2018.

Plans for a new bridge to replace the old Tappan Zee Bridge were first brought up in 1999. After more than a decade of meetings and millions of dollars spent on a project that was not moving forward, design-build legislation was enacted in 2011 that allowed this magnificent bridge, the largest in the state, to take the first step toward completion. Seven years later that dream is a now a newly-completed reality, a reality that could not — and would not — have happened without design-build. One of the largest infrastructure projects to ever utilize design-build, this project was completed on time, and using design-build saved the project an estimated $1 billion. This bridge is one of the first major steps taken toward utilizing design-build in the state of the New York, and its success has played an integral role in the expanding design-build authority that was granted in 2018.

Claude “Bud” Lewis Carlsbad Desalination Plant

Design-build excels in the water/wastewater sector.

The core of design-build project delivery is the prospect of value-added innovation and problem solving that maximize the realization of public goals. One project that exemplifies this added value is the Claude “Bud” Lewis Carlsbad Desalination Plant, the largest desalination facility in the Western Hemisphere. This project hit every note of an ideal design-build project in a blazing 36-month period, from the design-build culture to sustainability goals to the use of technology that saved the plant more than $12 million worth of energy per year. The project also greatly reduced the overall consumption energy of the plant, utilizing new technology to make the plant one of the most efficient in the country. This 2016 DBIA National Project of the Year proves how successful design-build water projects can be and is a blueprint for how added value and critical problem solving can turn an average project into an award-winning one.

Client/Owner: Poseidon Water LLC Design-Builder: Kiewit Shea Desalination General Contractor: Kiewit Shea Desalination Architect: Arcadis U.S., Inc. Engineer: IDE Technologies Specialty Contractor: Morrow-Meadows Duration of Construction: 36 months Project Cost: $583,000,000

Shake Shack - Dallas, Texas

Design-build works on projects of all sizes.

Think design-build only works on large projects? Tell that to the team that produced this Shake Shack restaurant in Dallas, Texas, a $3 million project that was completed in only four months. A 2017 Design-Build National Award of Excellence winner in the Commercial Buildings category, this project showcases what can happen when a collaborative approach allows for a project to be built expertly and efficiently. Design-build was chosen on this project because the owner thought it was the best delivery method to complete the project within the given time frame, and the team worked well within the given amount of space to produce a project that illuminated the surrounding area.

Client/Owner: Crescent Real Estate Equities, LLC Design-Builder: The Beck Group Engineers: Thornton Tomasetti, Schmidt & Stacy Duration of Construction: 4 months Project Cost: $3,037,039

There’s More Where That Came From.

See hundreds of quality design-build projects today in DBIA’s projects database.

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BIM back in action: 2021’s best project case studies

2021 was a bounce-back year for construction sites, with technology and innovative thinking enabling work to continue almost as usual despite the impacts of the pandemic.

The top five most popular project reports on BIMplus in 2021 are drawn from different sectors and focus on different challenges and solutions. Here’s the countdown from five to one.

Modelling key to Boeing’s new maintenance hangar at Gatwick

Mott MacDonald and structural steelwork contractor JD Pierce had to model constraints and identify the solutions for a massive hangar to accommodate Boeing’s 787 Dreamliner, 737 Max and 777-9 aircraft.

AI tech key to Mace’s £225m City project

Mace faced an uphill challenge as an enormous mixed-use scheme in the City reached the fit-out phase at the height of covid-19. 4D and AI were key tools for the contractor.

How BIM drove redevelopment of a Dublin office

3D modelling was vital for Lafferty Architects on this office for Aviva Ireland, allowing them to maintain stakeholder engagement and diagnose and solve MEP issues before reaching site.

How 4D helped Mott MacDonald Bentley save 20 days on major pipeline project

Working with 4D specialist Freeform, Mott MacDonald Bentley was able to complete a major civils project for United Utilities in Cumbria in just seven days 22 hours and 46 minutes – 20 days quicker than the original plan.

How Wates maintained progress on Nottingham college project

Cloud-based project management software was vital in helping Wates Construction maintain progress on the Nottingham College City Hub once work could continue on site after pandemic restrictions were lifted.

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Construction jobs, most popular.

Cases in Contemporary Construction

As the final component in the required sequence of technology courses, this professionally-oriented course develops an integral understanding of the design and construction of buildings and their related technologies: structural, constructional, and environmental. Building on fundamentals covered in GSD 6123: Construction Systems, the course looks in detail at examples of innovative construction techniques in wood, steel, and concrete structures. Building design and construction will be evaluated within the context in which technological innovation takes place by exploring the relationship of the principal project participants, such as designers, contractors, building product manufacturers, and the owner(s). On this, the course will introduce the fundamentals of managing design and construction projects as well as the principal project delivery methods and scheduling techniques. Aspects such as risk management and environmental and social impacts on projects will be introduced, as well as topics related to facilitating innovation and developing talent.

Class meetings concentrate on case studies of recent buildings, which students are expected to study prior to class meetings. Each main course theme will be introduced by a lecture, and certain cases may have participants from the project team as guest speakers. Detail drawings as well as issues of project and construction management are introduced for discussion. Computer applications on structures, construction, environmental control systems, and techniques and decision-making frameworks on managing projects and teams are an integral part of the course.

Prerequisites: GSD 6123, 6125, and 6229, or equivalent.

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Construction case study: hunt & collins wins $3.7m bid with 1build estimate.

Construction Estimating Service Delivers 620x ROI

Hunt & Collins Grows 3.7M in Revenue while Saving 3K Using Construction Estimating Service

We often hear about an amazing construction case study and wonder what the other guy knows that we don’t know. Indeed, when you spend 20+ years learning your trade, pay your dues in the field, and then attend college to learn the business of construction only to find you’re unable to grow your business--from city contracts to federal contracts--it can be a bit disappointing. Indeed, finding initial success, but feeling like you’ve hit a plateau can actually feel downright frustrating. Ricky Hunt, owner and president of Hunt & Collins , an HVAC contractor, was no stranger to this frustration. Having worked hard for years to significantly expand his business to larger contracts, he just wasn’t able to break through to the next level. He tried submitting more bids and even hiring in-house estimators, but still wasn’t seeing the success he dreamed about. 

As so many small, medium-sized and even large construction firms today can attest, winning new projects and developing a successful construction business as a contractor often seems like an unsolvable puzzle. You grind day after day and submit one bid after the next, yet you still keep losing way more bids than you win. Revenue is stagnant or declining and your business isn’t growing, but somehow your competitors seem to be doing just fine.

If you’re familiar with this scenario, you’re in good company: Hunt & Collins knows it as well. Luckily, as this construction case study attests, they’ve now become familiar with a better scenario: the one where a hard-working contractor submits a bid for a government contract, leveraging a detailed and accurate estimate by 1build, and wins the project of his dreams!  

The Anatomy of a Phenomenal Construction Case Study

Hunt & Collins is an HVAC contractor located in Madison Wisconsin, focusing on residential, new construction, and commercial building projects. The company was founded by Ricky Hunt, who completed trade school in 1983 and earned his B.A in Business Administration in 1996 from Western Michigan University--gaining 30 years of journeyman experience before he founded Hunt & Collins in 2014.

Hunt & Collins started out doing work for the city, but it was always Ricky’s goal to expand his business from small city contracts to larger federal contracts. However, due to Ricky’s excellent reputation, Hunt & Collins has more opportunities than they can keep up with--usually bidding on 3 or 4 projects at a time, and Ricky just didn’t have the bandwidth to take on one more estimate. As an HVAC full-service contractor, Ricky has a staff of in-house cost estimators to develop estimates, but using in-house estimators was starting to make it difficult to grow and expand his business.   

How to Win a 3.7M Bid with 1build

Ricky heard about a large project from his network, which would bring in millions of dollars worth of business if his company won the bid: a 225-unit, multi-family housing project with a community center. More importantly, Ricky only had a few days to submit a bid with an accurate estimate. “So it was a job estimate that would consume a lot of our time,” says Ricky, “and given our current workload, it was too much to ask our own estimators to take it on.” According to Ricky, Hunt & Collins didn’t have enough time, resources, or availability to hire another estimator. And if Ricky couldn’t find another option, he was going to have to pass on the project, losing revenue and a rare opportunity to significantly expand his business.   

Ricky found the other option he was looking for when a trusted source in the industry recommended 1build’s cost estimating service. Ricky immediately reached out to 1build to discuss the housing project with 1build’s estimators. Because the project was outside Ricky’s comfort zone, it was especially important that 1build’s estimate not only be accurate but also include the full scope of the work. Ricky soon learned that another benefit of working with 1build’s estimators was their deep expertise in the trades: “If I asked a question about something in my trade, they understood exactly what I was asking.”

“If I asked a question about something in my trade, they understood exactly what I was asking.” Ricky Hunt, Found and President of Hunt & Collins

After determining that 1build had a strong grasp of the scope of work, Ricky submitted his plans online, and within a few days, 1build provided a detailed and accurate estimate for the multi-million-dollar project. “The process overall was really easy,” says Ricky, “1build went out of their way to simplify it, so it was very smooth.” 

Ricky was also pleased with the quality of 1build’s estimate, which was detailed and comprehensive. When Ricky first approached 1build, he was unsure what the project “was going to cost to build,” but after receiving 1build’s completed cost estimate, which included an itemized spreadsheet with a total breakdown of the project cost, he not only understood the cost, but also felt confident he and his crew could handle the job. 1build made sure to “stick to the specifications and the right equipment” and included a “buffer” in the estimate to handle any contingencies that came up with the job. 1build made a point of reviewing the changes on the plans to ensure the final estimate they gave Ricky was going to be accurate: “They were just as concerned about getting the right number to me as I was concerned about successfully completing this project.”

"1buid was just as concerned about getting the right number to me as I was concerned about successfully completing this project." Ricky Hunt, Founder & President of Hunt & Collins

Mind-Blowing Results

With 1build’s help, Ricky received a detailed and accurate cost estimate for a project that enabled him to win a contract valued at 3.7 million dollars. What’s more, this contract didn’t just increase Hunt & Collins revenue, but also enabled Ricky to grow his business, fulfilling one of his original business objectives--to expand from city projects to federal projects: “1build allowed us to break into a new area into our business, and we feel very comfortable doing it because we established relationship with 1build.”  

Moreover, because Ricky didn’t have to hire a new estimator, Hunt & Collins saved over $3,000 dollars. In fact, due to 1build’s competitive price, Ricky actually saved 5% more than if he had completed the estimate in-house, which means he received a 620x return on investment in 1build. Ricky is so satisfied with the estimate and services he received that he believes Hunt & Collins “got much more value than we actually paid for.” 

"We got much more value than we actually paid for ." Ricky Hunt, Found & President of Hunt & Collins

Today, Hunt & Collins has seen mind-blowing results from using 1build:

• $3.7M Contract  
• $3K Savings

Wish You Could Emulate Hunt & Collins’ Success? You Can.

If you wish you could emulate Hunt & Collins’ success, good news--with the right cost estimating service at your fingertips, you can. If you’d like to learn more about how Hunt & Collins achieved these astonishing results with 1build, you can grab the construction case study here and start leveraging the power of on-demand construction estimating services for yourself.

download case study now!

On the other hand, if you’d prefer simply to get started, we can help. Once you become a 1build subscriber and submit your plans, you can receive accurate and detailed cost estimates and quantity takeoffs within days. What’s more, you benefit from speaking to estimators with 20 years of field experience combined with the power of AI so you can develop a cost estimate that will help you win your next million-dollar bid. 

Ready to take your construction firm to the next level? So are we.

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Case Studies

At Morgan Sindall Construction, our purpose is to create inspiring places that enhance the communities in which we all live, learn, work, play, care and protect.

Take a look at the case studies of just some of the projects our teams have delivered for our customers.

Centre for Sustainable Chemistry, University of Nottingham

Collaborative Teaching Laboratory

Highfields Spencer Academy

Enterprise Centre, University of East Anglia

Potteries Museum and Art Gallery

Barbara Hepworth Building (School of Art & Design)

Named after local Wakefield-born sculptor, Barbara Hepworth, the new building has allowed the University of Huddersfield’s Art, Design and Architecture Schools to be housed in one creative and technologically advanced hub.

Lambeth Town Hall

The ‘Your New Town Hall’ project has rejuvenated Lambeth’s historic Grade II-listed, Edwardian town hall, driven by the Council’s ambition to provide a modern, energy efficient worksplace while increasing public access and community use.

Woodside & Gorbals Health & Care Centres

Morgan Sindall Construction delivered two brand-new primary care facilities to modernise the services available to patients in the Glasgow and Clyde area.

Theatre extension and refurbishment, James Padget Hospital

In response to population growth and increased operation numbers, the James Paget University Hospitals NHS Foundation Trust commissioned the extension and refurbishment of its theatre complex at the James Paget Hospital in Great Yarmouth.

Hackney Britannia project

55 Colmore Row

• Project Management

Top 15+ Project Management Case Studies with Examples 2024

Home Blog Project Management Top 15+ Project Management Case Studies with Examples 2024

Having worked for more than 9 years in the dynamic field of project management, I would strongly refer to real-world case studies as invaluable resources for both budding and experienced professionals. These case studies provide critical insights into the challenges and triumphs encountered in various industries, illustrating the application of project management principles in practical scenarios.   I have curated the project management case studies as a part of this article in such a way that it delves into a selection of compelling case studies, ranging from the healthcare sector to infrastructure and technology. Each case study is a testament to the strategic planning, adaptability, and innovative problem-solving skills necessary in today's fast-paced business environment. These narratives not only highlight past successes but also offer guidance for future projects, making them essential tools for anyone eager to excel in project management.

What is Case Study?

A case study refers to an in-depth examination of a specific case within the real-world context. It is a piece of content that sheds light on the challenges faced, solutions adopted, and the overall outcomes of a project. To understand project management case studies, it is important to first define what a project is . A project is a temporary endeavor with a defined beginning and end, aimed at achieving a specific goal or objective. Case studies are generally used by businesses during the proposal phase. However, they are also displayed on the websites of companies to provide prospects with a glance at the capabilities of the brands. It can even serve as an effective tool for lead generation. In simple words, case studies are stories that tell the target audience about the measures and strategies that the organization adopted to become successful.

What is Project Management Case Study?

A project management case study is a piece of content that highlights a project successfully managed by the organization. It showcases the challenges that the organization faced, the solutions adopted, and the final results. Keep reading in order to explore examples of successful project management case studies.

Top 15 Project Management Case Studies and Examples 

Are you looking for some project management case study examples? If yes, here are some of the best examples you can explore. Let’s dive in! Before diving in, here is the list of top 15 project management case studies: 

• Mavenlink Helps Improve Utilization Rates by 15% for BTM Global
• Boncom Reduces Billing Rate Errors by 100%
• whyaye! Reaches 80% Billable Utilization
• Metova Increases Billable Utilization by 10%
• Appetize Doubles Length of Forecasting Outlook
• RSM Improves Client Satisfaction and Global Business Processes
• CORE Business Technologies Increases Billable Utilization by 35%
• Health Catalyst Improves Business Processes and Increases Consistency in Project Delivery
• Optimus SBR Improves Forecasting Horizon by 50%
• PlainJoe Studios Increases Projects Closing Within Budget by 50%
• RPI Consultants Decreases Admin Time by 20%
• CBI's PMO Increases Billable Utilization By 30%
• Butterfly Increases Billable Time by 20%
• TeleTracking Increases Billable Utilization by 37%
• Taylors Improves Utilization Rates by 15%
• Hospital El Pilar improves Patient Care With implementing Disciplined Agile
• British Columbia’s Ministry of Technology and Infrastructure (MoTI)

1. Mavenlink Helps Improve Utilization Rates by 15% for BTM Global

The case study is all about how Mavenlink helped BTM Global Consulting to save hours of work and enhance utilization with resource management technology. BTM Global Consulting offers system development and integration services to diverse clients. The challenges that the company faced were that tools like Netsuite OpenAir and Excel spreadsheets were not able to meet the customization needs as the company grew. It impacted their overall productivity.

BTM Global saw the following benefits: 

• 15% increase in utilization for project managers
• 10% increase in companywide utilization
• 4-hour resource allocation work reduced to 10 minutes
• 100% Company-wide time tracking adoption

In order to overcome the challenge, the solution they adopted was to switch to Mavenlink. The result was that it increased the utilization of the company by 10% and enhanced project manager utilization by 15%. It also reduced resource allocation work from 4 hours to just 10 minutes.

2. Boncom Reduces Billing Rate Errors by 100% With Mavenlink

Boncom is an advertising agency that collaborates with different purpose driven brands to create goods worldwide. The challenge was that the company relied on several-point solutions for delivering client-facing projects. However, the solutions failed to offer the required operational functionality. An ideal solution for Boncom was to adopt Mavenlink. The result was that the billing rate error got reduced by 100%. Accurate forecasting became possible for Boncom, and the company could generate reports in much less time.

3. whyaye! Reaches 80% Billable Utilization with Mavenlink

Here are the top benefits whyaye got: 

• 6% increase in utilization
• Tripled company size
• Doubled in number of new clients every quarter
• Support through constant business scaling

whyaye is a digital transformation consultancy delivering IT transformation solutions to businesses operating in diverse sectors. The challenge was that whyaye used to manage resources and projects using tools such as emails, PowerPoint, and Microsoft Excel. However, with the growth of the company, they were not able to access project data or gain insights for effective management of the projects . The ultimate solution to this challenge was to make a switch to Mavenlink. The result was an increase in the utilization by 6%, doubling of new clients, tripling of the company size, and seamless support through business growth.

4. Metova Increases Billable Utilization by 10% With Mavenlink

If you are looking for a project planning case study, Metova can be the right example. Metova is a technology firm, a Gold Partner of Microsoft, and an advanced consulting partner of AWS. The challenge was that the company handled several projects at a time. However, its heavy dependence on tools like Google Sheets limited the growth capabilities of the organization. So, the company looked for a solution and switched to Mavenlink. The result was that it was able to increase its billable utilization by 10%, increase its portfolio visibility, and standardize its project management process.

5. Hospital El Pilar improves Patient Care With implementing Disciplined Agile

If you are looking for an example of one of the best hospital related project management case studies, then Hospital El Pilar can be the ideal one. Hospital El Pilar is a private hospital in Guatemala City, Guatemala, that provides comprehensive care to patients in various medical specialties. The challenge was that the hospital’s application development team faced several obstacles in managing and delivering projects, such as unclear priorities, a lack of visibility, little interaction with users, and competing demands. The solution that the team adopted was to use Disciplined Agile® (DA™), a flexible and pragmatic approach to project management that optimizes the way of working (WoW). The result was improved project outcomes, increased user satisfaction, greater transparency, and more trust from stakeholders and customers.

6. British Columbia’s Ministry of Technology and Infrastructure (MoTI) gets its principal corridor for transportation up in 35 days

Reconnecting Roads After Massive Flooding (2022) is a case study of how the British Columbia Ministry of Transportation and Infrastructure (MoTI) used a project management approach based on the PMBOK® Guide to restore critical routes after a catastrophic weather event. It is one of the examples of successful project management case studies you can look into. The challenge was that an atmospheric river caused severe flooding, landslides, and bridge collapses, cutting off the lower mainland from the rest of Canada2. The solution was to prioritize the reopening of Highway 5, the principal corridor for transportation of goods and people, by creating scopes, work breakdown structures, and schedules for each site3. The result was that Highway 5 was reopened to commercial traffic in 35 days, despite additional weather challenges and risks4. The construction project management case study we discussed demonstrated the benefits of flexibility, collaboration, and communication in emergency response.

7. Appetize Doubles Length of Forecasting Outlook with Mavenlink

Here the the benefits Appetize got with Mavenlink: 

• Forecasting horizon increases to 12 weeks
• Management of 40+ major projects per quarter
• Support for rapid companywide scaling
• Salesforce integration supports project implementation

Appetize is one of the leading cloud-based points of sale (POS), enterprise management, and digital ordering platform that is trusted by a number of businesses. The challenge of the company was that its legacy project tracking systems were not able to meet the growing needs of the company. They experienced growth and manual data analysis challenges. The solution they found was to switch to Mavenlink. The result was an increase in the forecast horizon to 12 weeks, support for effective companywide scaling, easy management of over 40 major projects, and Salesforce integration for project implementation.

8. RSM Improves Client Satisfaction and Global Business Processes with Mavenlink

RSM is a tax, audit, and consulting company that provides a wide array of professional services to clients in Canada and the United States. The challenge of the company was that its legacy system lacked the necessary features required to support their work- and time-intensive projects and delivered insights relating to the project trends. An ideal solution to this challenge was to switch to Mavenlink. The result was better to risk mitigation in tax compliance, improved client-team communication, templatized project creation, and better use of the KPIs and project status.

9. CORE Business Technologies Increases Billable Utilization by 35% with Mavenlink

Here are the top benefits CORE Business Technologies got with Mavenlink: 

• Simultaneous in-progress projects doubled
• 100% company-wide time entry compliance
• 35% Increase in Billable Utilization
• 50% Increase in Team Productivity

Another top project management case study is the Core Business Technologies. CORE Business Technologies is a reputed single-source vendor self-service, in-person, and back-office processing to the clients. It offers SaaS-based payment solutions to clients. The challenge faced by the company was that its tools like spreadsheets, Zoho, and Microsoft Project led to a hectic work schedule owing to a huge number of disconnected systems. The solution to the challenge was to switch to Mavenlink. The result was the enhancement of team productivity by 50%, time entry compliance by 100%, and enhancement of the billable utilization rate by 35%.

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10. Client Success: Health Catalyst Improves Business Processes and Increases Consistency in Project Delivery with Mavenlink

Here are the top benefits Health Catalyst saw with Mavenlink:   

• Consistency in Successful Project Delivery 
• Improved Interdepartmental Communication 
• Deeper Resource Data Insights 
• Stronger Resource Forecasting

Health Catalyst is a company that delivers data and analytics services and technology to different healthcare organizations. The firm provides assistance to technicians and clinicians in the healthcare sector. The challenge of the company was that the tools like Intacct and spreadsheets that is used for project management were not able to provide the required data insights and clarity for better project management. It also limited effective resource management. The solution was to embrace Mavenlink. The result was better resource forecasting, enhanced interdepartmental communication, consistency in project delivery, and better resource data insights .

11. Client Success: Optimus SBR Improves Forecasting Horizon by 50% with Mavenlink

Optimus SBR is a leading professional service provider in North America. It offers the best results to companies operating in diverse sectors, including healthcare, energy, transportation, financial services, and more. The challenge was that legacy software tools that the firm used gave rise to project management issues. The company was not able to get a real-time revenue forecast or gain insights into its future financial performance. The solution that the company adopted was to switch to Mavenlink. The result was better data-driven hiring decisions, efficient delivery of remote work, and enhancement of the forecasting horizon by 50%.

12. Client Success: PlainJoe Studios Increases Projects Closing Within Budget by 50% With Mavenlink

Here are the benefits how Mavenlink helped PlainJoe: 

• Improved data insights for project success
• Enablement of fast shift to remote work
• Improved budgeting
• Increased rates in billing

PlainJoe Studios is an experimental design studio that focuses on digitally immersive and strategic storytelling. The company has a team of strategists, architects, and problem solvers to create value for the clients. The challenge of the company was that the manual processing of the company affected its ability to grow and manage the diverse project effectively. They lacked clarity about their project needs and profitability. The solution to deal with the challenge was to switch to Mavenlink. The result was an enhancement in the billing rates by 15%, better project closing within budget by 50%, better data insights for the success of different projects, and a faster shift to remote work.

13. Client Success: RPI Consultants Decreases Admin Time by 20% With Mavenlink

If you are looking for an example of one of the best software project management case studies, then RPI Consultants can be the ideal one. RPI Consultants offer expert project leadership and software consulting services for enterprise-level implementation of solutions and products. The challenge was that the task management solutions adopted by the company gave rise to a number of complications. It resulted in poor interdepartmental transparency and time-consuming data entry. The ultimate solution that the company embraced was to switch to Mavenlink. The result was a rise in the utilization rate by 5%, lowing of admin time by 20%, better forecasting and resource management, and a single source for gaining insights into the project data.

14. Client Success: CBI's PMO Increases Billable Utilization By 30% With Mavenlink

CBI is a company that is focused on protecting the reputations, data, and brands of its clients. The challenge that the company faced was that the solutions used were unable to meet the growing needs of the organization. The systems were outdated, data sharing was not possible, and time tracking was inconsistent. The solution to the challenge was to switch to Mavenlink. The result was better interdepartmental alignment, enhancement of time tracking to support business growth, an increase in the billable utilization rate by 30%, and detailed insights for a greater success of the projects.

15. Client Success: Butterfly Increases Billable Time by 20% with Mavenlink

Butterfly is a leading digital agency that provides digital strategy, website design and development services, and ongoing support to businesses across Australia. The challenge was that the different legacy systems used by the agency limited its capability of effective project management and reporting. The systems were time consuming and cumbersome. In order to deal with the challenge, the solution was to make a switch to Mavenlink. The result was the enhancement of billable time by 20%, fast reporting insights, enhancement of productive utilization by 16%, and better Jira integration.

16. Client Success: TeleTracking Increases Billable Utilization by 37% With Mavenlink

TeleTracking Technologies is a leading provider of patient flow automation solutions to various hospitals in the healthcare sector. The challenge of the company was that it used different systems such as Microsoft Excel, Sharepoint, MS Project, Jira, and Netsuite. The use of a variety of solutions created a number of challenges for the company. It had poor forecasting capability, an insufficient time tracking process, and unclear resource utilization. The solution was to switch to Mavenlink. The result was the enhancement of time tracking compliance by 100%, rise in hours to date by 18%, and enhancement of billable utilization by 37%.

17. Client Success: Taylors Improves Utilization Rates by 15% with Mavenlink

This is a perfect example of a construction project management case study. Taylor Development Strategists is a leading civil engineering and urban planning organization in Australia. The challenge that the company faced was that the systems that it used were not able to support the growth of the business. There were a lot of inefficiencies and limitations. The solution to the challenge was to switch to Mavenlink. The result was better global collaboration, an increase in the utilization rate by 15%, consistency of timesheet entry, and in-depth insights relating to utilization and project targets.

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Start Creating Your Project Management Case Study

Not that you have a detailed idea about project management case studies, it is time to prepare your own. When doing the project management case study exercise, make sure to focus on covering all the important elements. Clearly stating the challenges and the solutions adopted by the company is important. If you want to get better at project management, getting a PMP Certification can be beneficial.

Case Study Best Practices and Tips 

• Involve your clients in the preparation of the case study. 
• Make use of graphs and data. 
• Mix images, texts, graphs, and whitespace effectively.

Project Management Case Study Template 

To create a well-crafted and highly informative case study template in the realms of project management, you should start by providing a brief overview of the client's company, focusing on its industry, scale, and specific challenges. Follow with a detailed section on the challenge, emphasizing the unique aspects of the project and obstacles faced. Next, you might want to describe the solution implemented, detailing the strategies, methodologies, and tools used. Then, you would need to present the results, quantifying improvements and highlighting objectives achieved. Finally, please conclude the case study with a summary, encapsulating key takeaways and emphasizing the project's success and its implications for future endeavors. By following this structure, you can present a comprehensive yet concise analysis that is ideal for showcasing project management expertise and insights. You can also refer to the template for crafting a better case study on project management – Template for writing case studies .

By now, you must have gained a comprehensive knowledge of preparing a project management case study. This article elaborately explains the significance of real life project management case studies as vital tools for demonstrating a company's expertise in handling complex projects. These case studies, showcasing real-world scenarios, serve as compelling evidence of a firm's capability to navigate challenges and implement effective solutions, thereby boosting confidence in potential clients and partners. They are not only a reflection of past successes but also a lighthouse guiding future project endeavors in the discipline of project management within the fields of construction, pharmacy, technology and finance, highlighting the importance of strategic planning, innovation, and adaptability in project management. If you are aspiring to excel in this field, understanding these case studies is invaluable. However, you would also need to learn from project management failures case studies which would provide a roadmap to mastering the art of project management in today's dynamic business landscape.

Frequently Asked Questions (FAQs)

In order to write a project management case study, keep everything brief but mention everything in detail. Make sure to write it with clarity and include graphs and images. 

A project study must include information about the client, how your company helped the client in resolving a problem, and the results.

The best-case studies on project management have been listed above. It includes BTM Global, Butterfly, Boncom, and more.

Kevin D.Davis

Kevin D. Davis is a seasoned and results-driven Program/Project Management Professional with a Master's Certificate in Advanced Project Management. With expertise in leading multi-million dollar projects, strategic planning, and sales operations, Kevin excels in maximizing solutions and building business cases. He possesses a deep understanding of methodologies such as PMBOK, Lean Six Sigma, and TQM to achieve business/technology alignment. With over 100 instructional training sessions and extensive experience as a PMP Exam Prep Instructor at KnowledgeHut, Kevin has a proven track record in project management training and consulting. His expertise has helped in driving successful project outcomes and fostering organizational growth.

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• Construction Risk Management

Insurance and Liability in Construction: A Comprehensive Guide for Global Construction Professionals

Last Updated on June 5, 2024 by Admin

The construction industry is inherently fraught with risks, ranging from minor mishaps to catastrophic events. As construction projects become increasingly complex and ambitious, the importance of robust insurance and liability management cannot be overstated. This comprehensive guide aims to provide construction professionals worldwide with a deep understanding of insurance and liability in construction , addressing various types of insurance, legal considerations, risk management strategies, and best practices for ensuring that projects are protected against unforeseen circumstances.

Table of Contents

Introduction

Insurance and liability are critical components of the construction industry, providing a safety net against risks arising during a project’s lifecycle. From protecting workers and equipment to covering potential legal disputes, insurance ensures that construction firms can continue operating despite unexpected challenges. This guide is designed to equip construction professionals with the knowledge needed to navigate the complex world of construction insurance and liability, ensuring that projects are compliant with legal standards and safeguarded against financial loss.

Understanding Construction Risks

Construction projects are exposed to various risks, including:

• Physical Risks : Damage to property, machinery, and materials due to accidents, natural disasters, or theft.
• Human Risks : Injuries or fatalities involving workers or third parties.
• Financial Risks : Cost overruns, project delays, and financial insolvency.
• Legal Risks : Breaches of contract, litigation, and regulatory compliance issues.
• Environmental Risks : Pollution, contamination, and ecological impact.

Understanding these risks is the first step in effectively managing them. By recognizing potential hazards, construction professionals can proactively mitigate their impact.

Types of Insurance in Construction

General liability insurance.

General Liability Insurance (GLI) is essential for construction companies. It covers third-party claims for bodily injury, property damage, and personal injury. GLI is particularly important for protecting against lawsuits that can arise from accidents on the construction site.

Workers’ Compensation Insurance

Workers’ Compensation Insurance provides coverage for medical expenses and lost wages for employees who are injured on the job. This type of insurance is mandatory in many jurisdictions and is crucial for protecting both workers and employers from the financial ramifications of workplace injuries.

Builder’s Risk Insurance

Builder’s Risk Insurance covers buildings under construction against damage from fire, vandalism, and adverse weather conditions. This insurance is typically project-specific and provides coverage until the project is completed and handed over to the owner.

Professional Liability Insurance

Also known as Errors and Omissions (E&O) Insurance, Professional Liability Insurance protects against claims of negligence, errors, or omissions in professional services provided by architects, engineers, and other construction professionals. This insurance is vital for mitigating risks associated with design flaws and professional advice.

Pollution Liability Insurance

Pollution Liability Insurance covers claims related to environmental damage caused by construction activities. This includes the cost of cleanup, legal defense, and third-party claims for bodily injury and property damage resulting from pollution incidents.

Contractor’s Equipment Insurance

Contractor’s Equipment Insurance covers loss or damage to construction equipment, whether owned, leased, or rented. This insurance helps protect the substantial investment in machinery and tools essential for construction operations.

Legal Considerations and Liability

Contractual liability.

Contractual liability arises from the obligations and responsibilities outlined in construction contracts. It is essential for construction professionals to carefully draft and review contracts to ensure that they clearly define the scope of work, responsibilities, and risk allocation among parties involved.

Tort Liability

Tort liability involves claims arising from negligent or intentional acts that cause harm to others. In the construction context, this can include accidents resulting from unsafe work practices or defective construction that leads to property damage or personal injury.

Statutory Liability

Statutory liability refers to obligations imposed by law, such as health and safety regulations, environmental laws, and building codes. Non-compliance with statutory requirements can result in significant fines, legal action, and increased insurance premiums.

Strict Liability

Strict liability applies in cases where a party is held responsible for damages regardless of fault or negligence. In construction, this can pertain to inherently dangerous activities, such as the use of explosives or hazardous materials, where liability is imposed simply due to the nature of the activity.

Risk Management in Construction

Identifying and assessing risks.

Effective risk management begins with identifying and assessing potential risks. This involves conducting thorough risk assessments, site inspections, and safety audits to uncover hazards that could impact the project.

Risk Mitigation Strategies

Risk mitigation strategies in construction include:

• Implementing Safety Protocols : Establishing comprehensive safety procedures and training programs to minimize the risk of accidents and injuries.
• Quality Control : Ensuring that materials and workmanship meet the required standards to prevent defects and failures.
• Contingency Planning : Developing contingency plans to address potential disruptions, such as delays due to weather or supply chain issues.
• Contractual Risk Transfer : Using contractual agreements to allocate risks to the parties best able to manage them, such as subcontractors or suppliers.

Insurance as a Risk Transfer Tool

Insurance is a critical component of risk management, providing financial protection against potential losses. By transferring the financial burden of risks to an insurance company, construction firms can safeguard their operations and ensure business continuity.

Global Perspectives on Construction Insurance

Regional variations in insurance requirements.

Insurance requirements can vary significantly across different regions and countries. Construction professionals must know local regulations and industry standards to ensure compliance and adequate coverage. For example, some countries may mandate specific types of insurance for construction projects, while others may have more flexible requirements.

International Projects and Cross-Border Liability

International construction projects present unique challenges, including cross-border liability and varying legal frameworks. Construction firms must understand the insurance and liability implications of working in multiple jurisdictions and obtain coverage that addresses the risks associated with international operations.

Best Practices for Construction Professionals

Selecting the right insurance policies.

Choosing the appropriate insurance policies requires a thorough understanding of the specific risks associated with each project. Construction professionals should work closely with insurance brokers and legal advisors to select policies that provide comprehensive coverage tailored to their needs.

Ensuring Compliance with Legal and Regulatory Requirements

Compliance with legal and regulatory requirements is critical for avoiding fines, legal action, and increased insurance costs. Construction firms should stay informed about changes in laws and regulations and implement procedures to ensure ongoing compliance.

Effective Documentation and Record Keeping

Maintaining detailed records of all aspects of a construction project is essential for managing risks and handling insurance claims. This includes documenting contracts, safety inspections, incident reports, and stakeholder communications.

Training and Safety Programs

Investing in training and safety programs is one of the most effective ways to reduce risks in construction. By educating workers about safety protocols and best practices, construction firms can minimize the likelihood of accidents and injuries.

Case Studies and Lessons Learned

Successful risk management examples, case study 1: the burj khalifa, dubai.

The construction of the Burj Khalifa, the world’s tallest building, presented numerous challenges, including managing significant safety and financial risks. By implementing rigorous safety protocols, comprehensive insurance coverage, and meticulous project management, the developers successfully mitigated risks and completed the project without major incidents.

Case Study 2: The London Olympic Park, UK

Due to its scale and complexity, the development of the London Olympic Park for the 2012 Olympics required extensive risk management. The project team employed robust insurance and liability strategies, including environmental liability coverage and extensive health and safety measures, ensuring the project’s successful completion on time and within budget.

Notable Failures and Their Implications

Case study 3: the rana plaza collapse, bangladesh.

The Rana Plaza building collapse in 2013, which resulted in over 1,100 fatalities, highlighted the dire consequences of inadequate risk management and regulatory non-compliance. The tragedy underscored the importance of strict adherence to building codes, safety regulations, and insurance coverage to protect workers and prevent such disasters.

Case Study 4: The Big Dig, Boston, USA

Boston’s Central Artery/Tunnel Project, commonly known as the Big Dig, faced significant cost overruns, delays, and safety issues. Due to design flaws, poor construction practices, and inadequate risk management, the project encountered numerous lawsuits and insurance claims. The Big Dig is a cautionary tale of the importance of effective risk assessment and management in large-scale construction projects.

Future Trends in Construction Insurance

Technological advancements.

Technological advancements are transforming the construction industry , introducing new risks and opportunities. Innovations such as Building Information Modeling (BIM), drones, and wearable technology enhance project management and safety but also require updated insurance policies to address emerging risks.

Evolving Regulatory Landscape

As regulatory frameworks evolve, construction professionals must stay informed about changes impacting insurance and liability. This includes new environmental regulations, labor laws, and safety standards that can affect project requirements and insurance premiums.

Sustainability and Environmental Considerations

Sustainability is becoming increasingly important in construction , with a growing emphasis on green building practices and environmental responsibility. Insurance policies are evolving to address the unique risks associated with sustainable construction, such as using renewable materials and energy-efficient technologies.

Final Thoughts

Insurance and liability management are integral to the success of construction projects worldwide. Construction professionals can protect their projects, workers, and financial interests by understanding the various types of insurance, legal considerations, and risk management strategies. Adopting best practices, staying informed about global trends, and learning from past successes and failures will help construction firms navigate the complexities of insurance and liability, ensuring they are well-prepared for the challenges and opportunities.

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