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How to Write a Survey Report

Last Updated: February 16, 2024 Approved

This article was reviewed by Anne Schmidt . Anne Schmidt is a Chemistry Instructor in Wisconsin. Anne has been teaching high school chemistry for over 20 years and is passionate about providing accessible and educational chemistry content. She has over 9,000 subscribers to her educational chemistry YouTube channel. She has presented at the American Association of Chemistry Teachers (AATC) and was an Adjunct General Chemistry Instructor at Northeast Wisconsin Technical College. Anne was published in the Journal of Chemical Education as a Co-Author, has an article in ChemEdX, and has presented twice and was published with the AACT. Anne has a BS in Chemistry from the University of Wisconsin, Oshkosh, and an MA in Secondary Education and Teaching from Viterbo University. wikiHow marks an article as reader-approved once it receives enough positive feedback. In this case, several readers have written to tell us that this article was helpful to them, earning it our reader-approved status. This article has been viewed 399,292 times.

Once you have finished conducting a survey, all that is left to do is write the survey report. A survey report describes a survey, its results, and any patterns or trends found in the survey. Most survey reports follow a standard organization, broken up under certain headings. Each section has a specific purpose. Fill out each section correctly and proofread the paper to create a polished and professional report.

Writing the Summary and Background Info

Step 1 Break the report up into separate sections with headings.

  • Table of Contents
  • Executive Summary
  • Background and Objectives
  • Methodology
  • Conclusion and Recommendations

Step 2 Write a 1-2...

  • Methodology of the survey.
  • Key results of the survey.
  • Conclusions drawn from the results of the survey.
  • Recommendations based on the results of the survey.

Step 3 State the objectives of the survey in the background section.

  • Study or target population: Who is being studied? Do they belong to a certain age group, cultural group, religion, political belief, or other common practice?
  • Variables of the study: What is the survey trying to study? Is the study looking for the association or relationship between two things?
  • Purpose of the study: How will this information be used? What new information can this survey help us realize?

Step 4 Provide background information by explaining similar research and studies.

  • Look for surveys done by researchers in peer-viewed academic journals. In addition to these, consult reports produced by similar companies, organizations, newspapers, or think tanks.
  • Compare their results to yours. Do your results support or conflict with their claims? What new information does your report provide on the matter?
  • Provide a description of the issue backed with peer-reviewed evidence. Define what it is you're trying to learn and explain why other studies haven't found this information.

Explaining the Method and Results

Step 1 Explain how the study was conducted in the methodology section.

  • Who did you ask? How can you define the gender, age, and other characteristics of these groups?
  • Did you do the survey over email, telephone, website, or 1-on-1 interviews?
  • Were participants randomly chosen or selected for a certain reason?
  • How large was the sample size? In other words, how many people answered the results of the survey?
  • Were participants offered anything in exchange for filling out the survey?

Step 2 Describe what type of questions were asked in the methodology section.

  • For example, you might sum up the general theme of your questions by saying, "Participants were asked to answer questions about their daily routine and dietary practices."
  • Don't put all of the questions in this section. Instead, include your questionnaire in the first appendix (Appendix A).

Step 3 Report the results of the survey in a separate section.

  • If your survey interviewed people, choose a few relevant responses and type them up in this section. Refer the reader to the full questionnaire, which will be in the appendix.
  • If your survey was broken up into multiple sections, report the results of each section separately, with a subheading for each section.
  • Avoid making any claims about the results in this section. Just report the data, using statistics, sample answers, and quantitative data.
  • Include graphs, charts, and other visual representations of your data in this section.

Step 4 Point out any interesting trends in the results section.

  • For example, do people from a similar age group response to a certain question in a similar way?
  • Look at questions that received the highest number of similar responses. This means that most people answer the question in similar ways. What do you think that means?

Analyzing Your Results

Step 1 State the implications of your survey at the beginning of the conclusion.

  • Here you may break away from the objective tone of the rest of the paper. You might state if readers should be alarmed, concerned, or intrigued by something.
  • For example, you might highlight how current policy is failing or state how the survey demonstrates that current practices are succeeding.

Step 2 Make recommendations about what needs to be done about this issue.

  • More research needs to be done on this topic.
  • Current guidelines or policy need to be changed.
  • The company or institution needs to take action.

Step 3 Include graphs, charts, surveys, and testimonies in the appendices.

  • Appendices are typically labeled with letters, such as Appendix A, Appendix B, Appendix C, and so on.
  • You may refer to appendices throughout your paper. For example, you can say, “Refer to Appendix A for the questionnaire” or “Participants were asked 20 questions (Appendix A)”.

Polishing Your Report

Step 1 Add a title page and table of contents to the first 2 pages.

  • The table of contents should list the page numbers for each section (or heading) of the report.

Step 2 Cite your research according to the style required for the survey report.

  • Typically, you will cite information using in-text parenthetical citations. Put the name of the author and other information, such as the page number or year of publication, in parentheses at the end of a sentence.
  • Some professional organizations may have their own separate guidelines. Consult these for more information.
  • If you don’t need a specific style, make sure that the formatting for the paper is consistent throughout. Use the same spacing, font, font size, and citations throughout the paper.

Step 3 Adopt a clear, objective voice throughout the paper.

  • Try not to editorialize the results as you report them. For example, don’t say, “The study shows an alarming trend of increasing drug use that must be stopped.” Instead, just say, “The results show an increase in drug use.”

Step 4 Write in concise, simple sentences.

  • If you have a choice between a simple word and a complex word, choose the simpler term. For example, instead of “1 out of 10 civilians testify to imbibing alcoholic drinks thrice daily,” just say “1 out of 10 people report drinking alcohol 3 times a day.”
  • Remove any unnecessary phrases or words. For example, instead of “In order to determine the frequency of the adoption of dogs,” just say “To determine the frequency of dog adoption.”

Step 5 Revise your paper thoroughly before submitting.

  • Make sure you have page numbers on the bottom of the page. Check that the table of contents contains the right page numbers.
  • Remember, spell check on word processors doesn’t always catch every mistake. Ask someone else to proofread for you to help you catch errors.

Survey Report Template

how can you write a survey report

Community Q&A

Community Answer

  • Always represent the data accurately in your report. Do not lie or misrepresent information. Thanks Helpful 0 Not Helpful 0

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Skip Surveys

  • ↑ https://survey.umn.edu/best-practices/survey-analysis-reporting-your-findings
  • ↑ https://www.poynter.org/news/beware-sloppiness-when-reporting-surveys
  • ↑ https://ctb.ku.edu/en/table-of-contents/assessment/assessing-community-needs-and-resources/conduct-surveys/main

About This Article

Anne Schmidt

To write a survey report, you’ll need to include an executive summary, your background and objectives, the methodology, results, and a conclusion with recommendations. In the executive summary, write out the main points of your report in a brief 1-2 page explanation. After the summary, state the objective of the summary, or why the survey was conducted. You should also include the hypothesis and goals of the survey. Once you’ve written this, provide some background information, such as similar studies that have been conducted, that add to your research. Then, explain how your study was conducted in the methodology section. Make sure to include the size of your sample and what your survey contained. Finally, include the results of your study and what implications they present. To learn how to polish your report with a title page and table of contents, read on! Did this summary help you? Yes No

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How to make a survey report: A guide to analyzing and detailing insights

  • March 8, 2024

The survey report: Meaning and importance

Survey findings, analysis and interpretation, recommendations, use clear and accessible language, structure a report for clarity, provide context, include visual aids, cite sources, proofread and edit, introduction, create a survey with surveyplanet.

In today’s data-driven world, surveys are indispensable tools for gathering valuable intelligence and making informed decisions. Whether conducting market research, gauging customer satisfaction, or gathering employee feedback, the key to unlocking a survey’s true potential lies in the subsequent analysis and reporting of the collected data.

Whether you’re new to surveys or a seasoned researcher, mastering analysis and reporting is essential. To unlock the full potential of surveys one must learn how to make a survey report.

Before diving into the process, let’s clarify what a survey report is and why it’s crucial. It is a structured document that presents the findings, analysis, and conclusions derived from survey data. It serves as a means to communicate the insights obtained from the survey to stakeholders, enabling them to make informed decisions.

The importance of a survey report cannot be overstated. It provides a comprehensive overview of collected data, allowing stakeholders to gain a deeper understanding of the subject matter. Additionally, it serves as a reference point for future decision-making and strategy development, ensuring that actions are based on sound evidence rather than assumptions.

Key components of a survey report

Start a survey report with a brief overview of the purpose of the survey, its objectives, and the methodology used for data collection. This sets the context for the rest of the report and helps readers understand the scope of the survey.

The introduction serves as the roadmap that guides readers through the document and provides essential background information. It should answer questions such as why the survey was conducted, who the target audience was, and how the data was collected . By setting clear expectations upfront, the groundwork is laid for a coherent and compelling report.

Present the key findings of the survey in a clear and organized manner. Use charts, graphs, and tables to visualize the data effectively. Ensure that the findings are presented in a logical sequence, making it easy for readers to follow the narrative.

The survey findings section is the heart of the report, where the raw data collected during the survey is presented. It’s essential to organize the findings in a way that is easy to understand and digest. Visual aids such as charts, graphs, and tables can help illustrate trends and patterns in the data, making it easier for readers to grasp the key insights.

Dive deeper into the survey data by analyzing trends, patterns, and correlations. Provide insights into what the data means and why certain trends may be occurring. The findings must be interpreted in the context of the survey’s objectives and any relevant background information.

Analysis and interpretation are where the real value of the survey report lies. This is where surface-level findings are moved beyond to uncover the underlying meaning behind the data. By digging deeper to provide meaningful insights, stakeholders gain a deeper understanding of the issues at hand and identify potential opportunities for action.

Based on the analysis, offer actionable recommendations or suggestions that address the issues identified in the survey. These recommendations should be practical, feasible, and tied directly to the survey findings.

The recommendations section is where insights are translated into action. It’s not enough to simply present the findings—clear guidance on what steps should be taken next must be provided. Recommendations should be specific, actionable, and backed by evidence from the survey data. Such practical guidance empowers stakeholders to make informed decisions that drive positive change.

Don’t forget to summarize the key findings, insights, and recommendations presented in the report. Reinforce the importance of the survey results and emphasize how they can be used to drive decision-making.

The conclusion serves as a final wrap-up, summarizing the key takeaways and reinforcing the importance of the findings. It’s an opportunity to remind stakeholders of the survey’s value and how the results can be used to inform decision-making and drive positive change. By ending on a strong note, readers have a clear understanding of the significance of the survey and the actions that need to be taken moving forward.

Best practices for survey report writing

In addition to understanding the key components of a survey report, it’s essential to follow best practices when writing and presenting findings. Here are some tips to ensure that a survey report is clear, concise, and impactful.

Avoid technical jargon or overly complex language that may confuse readers. Instead, use clear and straightforward wording that is easily understood by the target audience.

Organize a survey report into clearly defined sections:

  • Conclusion.

This helps readers navigate the document and find needed information quickly.

Always provide the background of findings by explaining the significance of the survey objectives and how the data relates to the broader goals of the organization or project.

Charts, graphs, and tables can help illustrate key findings and trends in the data. Use them sparingly and ensure they are properly labeled and explained in the text.

When referencing external sources or previous research, be sure to cite them properly. This adds credibility to the findings and allows readers to explore the topic further if they wish.

Before finalizing a survey report, take the time to proofread and edit it for grammar, spelling, and formatting errors. A polished and professional-looking report reflects positively on your work and enhances its credibility.

By following these best practices, it is ensured that a survey report effectively communicates findings and insights to stakeholders, empowering them to make informed decisions based on the data collected.

Short survey report example

To illustrate the process, let’s consider a hypothetical short survey report example:

The purpose of this survey was to gather feedback from customers regarding their satisfaction with our products and services. The survey was conducted online and received responses from 300 participants over a two-week period.

  • 85% of respondents reported being satisfied with the quality of our products.
  • 70% indicated that they found our customer service to be responsive and helpful.
  • The majority of respondents cited price as the primary factor influencing their purchasing decisions.

The high satisfaction ratings suggest that our products meet the expectations of our customers. However, the feedback regarding pricing indicates a potential area for improvement. By analyzing the data further, we can identify opportunities to adjust pricing strategies or offer discounts to better meet customer needs.

Based on the survey findings, we recommend conducting further market research to better understand pricing dynamics and competitive positioning. Additionally, we propose exploring initiatives to enhance the overall value proposition for our products and services.

The survey results provide valuable insights into customer perceptions and preferences. By acting on these findings, we can strengthen our competitive position and drive greater customer satisfaction and loyalty .

Creating a survey report involves more than just presenting data; it requires careful analysis, interpretation, and meaningful recommendations. By following the steps outlined in this guide and utilizing the survey report example like the one provided, you can effectively communicate survey findings and empower decision-makers to take action based on valuable insights.

Ready to turn survey insights into actionable results? Try SurveyPlanet, our powerful survey tool designed to streamline survey creation, data collection, and analysis. Sign up now for a free trial and experience the ease and efficiency of gathering valuable feedback with SurveyPlanet. Your journey to informed decision-making starts here!

Photo by Kaleidico on Unsplash

how can you write a survey report

How to Write a Complete Survey Report

how can you write a survey report

Finding ways to encourage a large number of responses to your surveys is an art. But so is analyzing the data in a way that lets you turn it into actionable insights.

Once you’ve done all the hard work of persuading people, be it your customers or employees , to fill out your survey, the last thing you want is to have all that important data go to waste. 

This happens when surveyors take the answers at face value. The outcome becomes actionable only when you analyze the survey data .

That’s why it’s so important to formulate a complete survey report.

how can you write a survey report

What is a survey report?

A survey report is a document with important metrics gathered from customer feedback .

The goal of a survey report is to present the data in a full and objective manner. The report presents all the results that were collected.

A complete survey report includes:

  • Completion rates

Number of responses

Date of last response, survey views, breakdown of answers per survey respondent, breakdown of closed-ended questions.

All of these are calculated or broken down for you within the Survicate dashboard.

Survicate provides survey reports

Let’s analyze why these metrics are important and what they tell you.

Completion rate

The completion rate is the number of questions answered divided by the total number of questions in your survey. 

If you have a survey of 12 questions but most respondents only answered 6 of those, you have a completion rate of 50%.

Depending on the survey tool you use, the completion rate can indicate many things. 

For instance, if most respondents were only asked 6 questions out of 12 because half of the questions were not relevant and were skipped, that’s likely a completion rate you’ll be happy with.

But what if your 50% survey response rate results from people skipping questions willfully? It might suggest that you may need to improve your survey .

With Survicate, you will see responses from partially completed surveys so you don’t miss out on valuable data. 

You need to know exactly how many people responded to your survey to have enough data to properly analyze your survey results . Beware – some forms of survey tools may not count individual respondents, instead just their responses to individual questions.

Hence, it’s important that your survey platform allows you to count how many different people responded, so you can determine whether you have a significant sample size.

How do you determine the survey sample size you need?

This depends on what data you want to analyze – from your entire audience or just those from a chosen segment.

For example, if you are a beauty brand that sells face creams specifically for women over thirty-five, you may find out in your survey that you also have younger women who use your products.

You may decide to segment these responses into separate age groups to obtain the data you want.

So, if you were surveying them on the effectiveness of a new age-defying cream, you may find that the women under thirty had very different responses to those in their sixties. 

This is the kind of data that you could have overlooked but can help you with your marketing efforts (and will result in a survey report that's pure gold!).

If you are using Survicate, make sure to integrate with a distribution tool that gathers demographic data. You can also include demographic-style questions in your survey.

If you’re running a survey for a short and specific time period this may not seem important. 

Still, if you ask customers to fill out a customer service feedback survey after every ticket is closed, you may get years of data. This can help you figure out whether your customer service team is properly trained.

On the other hand, if you introduce a redesign on your website, develop a new feature, or make some other significant change, a long-term NPS or CSAT survey can show you the impact.

When you are able to determine the response time, you can split your data and analyze responses relevant to each new implementation.

You need to know the total number of survey views and the total of unique survey views (the number of total views versus the number of different people who viewed the survey, as some people may have viewed it more than once).

If there is a large disparity between these two totals, this can point to several things.

First, your survey may be targeted at a large audience and the questions aren’t relevant enough for all your respondents to answer.

Respondents may also view the survey and then decide not to take it because:

  • They don’t have the time
  • They don’t have the right device (things like open-ended questions can be difficult and tedious to answer on a small phone screen)
  • They see the first questions and decide that taking the survey isn’t for them

Such insights can let you know whether you need to work on your survey design or customer segmentation.

You want to see the breakdown per respondent so you can see how individuals answered all the questions in the survey. This can be helpful for seeing trends in certain respondents’ answers.

For example, you may notice a pattern that each person who dealt with a particular customer service agent gave a negative response to your Customer Effort Score (CES) survey.

Then you know you need to train that agent and improve their performance.

Within the “analyze” tab, Survicate allows you to click on any response to view the other answers.

Survicate answer breakdown by respondent

And if you integrate with particular tools like Google Analytics or Intercom , you may even be able to capture demographic data and contact the respondents individually.

Survicate captures demographic data

When you think of a survey report, you likely picture graphs and pie charts displaying the data attained from closed-ended questions.

Survicate single-choice question breakdown

This is important for a good survey report because it allows you to take in a large quantity of data at a glance, and can be easily distributed to those who may find the data valuable.

Graphic representation makes survey analysis user-friendly and doesn’t require a lot of time or prior skills to analyze.

In the example below, we can see the NPS (Net Promoter Score) response breakdown – we know that over 75% of respondents are promoting our brand, 3.2% are detractors , and we had 800 overall responses. All of this data is plain to see and easy to interpret.

Survicate NPS survey report

Survey report example

If you’re not sure how to present your questionnaire results, choose a survey tool that will prepare a mockup for you. Make sure the software you use doesn’t just spit out rows of data in a spreadsheet. 

Your survey report should present the most important information in a neat and easy-to-understand way so you can draw conclusions quickly. 

With Survicate, you don’t have to create a survey report manually. You get a results summary within the dashboard, with all the most important metrics ready to screengrab.

Create a perfect survey report with Survicate

Depending on the type of survey you run and the questions you ask, you might see the results presented differently. 

NPS survey report example

With Survicate’s NPS survey report, you can see at a glance all the most important stats you need to be aware of. 

From the total response number to the completion rate, you can sort the stats by date and compare how they fluctuated over time. 

See the most important stats at a glance with Survicate

When you run a survey report with Survicate, you will see a breakdown of all the responses in the form of a graph. What’s more, you’ll be able to review how the NPS score changed over time, which can be helpful in trying to identify any issues with your product or service from the users’ perspective.

Create a perfect NPS survey report using Survicate

We recommend you integrate Survicate with Google Sheets to get live updates in spreadsheets. If you never want to miss out on feedback, you can also integrate your Slack or Microsoft Teams with Survicate for convenient notifications. With the click of a single button, you can jump to survey results and even follow up with the respondent.

Survicate can send survey responses to Slack and Microfost Teams

Create a complete survey report with Survicate

You don’t need a dedicated team to crunch survey insights for you. A great survey platform will organize your respondents’ data into an easy-to-read dashboard and help you start acting on the data you’ve received.

‍Start creating awesome survey reports with Survicate's intuitive survey tool. Now, it comes with a generous free trial that gives you access to all Business plan features for 10 days. Sign up and start collecting feedback today!

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  • An ultimate guide to survey report: Best practices & tools

An ultimate guide to survey report: Best practices & tools

Surveys are designed to obtain information and opinions from respondents by asking questions about a topic. Surveyors care about the participants' views and follow a path according to survey results. 

Even if you manage to receive a high number of replies, a survey is not over. Simply put, responses are the data you collect. The survey report is a way to present and interpret this data, apply the findings to your study, and turn them into knowledge.  

This article will explain the definition of a survey report, best practices to follow when creating a survey report, how to create graphics for a survey report and examples with all details.

  • What is a survey report?

You can find out if your customers like your product or services, whether your customers get good service from the support team, or how you can improve the service and your product by conducting a survey.

A survey report is a document that  objectively ,  precisely , and  factually  presents all the pertinent facts about the survey . The survey report  summarizes the replies and objectively presents the survey results. 

It is essential to prepare a survey report when you complete survey research. Most reports include graphs and charts to present the findings in a visually pleasing manner. The report should be simple to read and understand. A survey report usually contains the following:

  • Completion rate
  • Total number of responses
  • Survey views
  • The date range of responses
  • Distribution of survey respondents' responses
  • Closed-ended question analysis
  • The thoughts and interpretations of the researcher/survey owner
  • Best practices to follow when creating a survey report

The survey report aims to accurately and comprehensively communicate the information gathered during the survey. Here are the guidelines to remember while building a survey report:

  • Make an introduction: At the start of the report, specify what the main aim of this survey was when you were starting off. Explaining the survey's purpose will help establish the mood. Give the facts you are delivering context. 
  • Write the most crucial details first: You need to grab the attention of your audience and readers to make your point. Emphasize crucial points at the beginning and make sure the report is logically arranged with distinct headings and subheadings.
  • Use visualizations: A survey report can be effectively presented using graphs and images . Use a variety of visualizations, such as bar graphs, pie charts, and other formats , to keep it interesting. 
  • Include the company branding: Incorporate your brand as much as possible within the survey report. Make sure to add your company’s details in a footer or at the top of the page, along with your logo. You can customize your report with colors suitable for your brand principles.
  • Give information about respondents: Providing information about the respondents in the survey report makes it more reliable and effective. In your survey report, you can include information about the age , education leve l, and gender of the participants.
  • Briefly summarize your results: Give the reader an overview of the data points at the conclusion of the survey report . Provide a succinct and straightforward description of the survey's results. 

Best practices for preparing a survey report

Best practices for preparing a survey report

  • How to create graphics for your survey report

The survey reports are a crucial study component; thus, you must continually offer correct data. Making a survey report is one thing, but making a good survey report is quite another. Therefore, we have shared how to create graphics for your survey report.

forms.app’s statistics page

You can generate an effective survey report through online survey tools. forms.app is one of the best survey maker tool . You can get the survey reports you created on forms.app easily from the statistics page. Here is how to create the graphics for your survey report on forms.app.

1  - Sign in or create a forms.app account: You can get the report graph of your survey that you created with just a few clicks, without writing code on forms.app. First, you can log into your existing account. If you do not have an account, you can create an account in seconds and become a free member.

Sign in or create a forms.app account

Sign in or create a forms.app account

2  - Choose ready-to-use templates or begin to form from scratch: You can choose templates for many topics on forms.app. You can easily design your survey by selecting ready-to-use survey templates . Additionally, you have the option of starting from scratch with your survey.

Choose ready-to-use templates or begin to form from scratch

Choose ready-to-use templates or begin to form from scratch

3  - Edit the questions and customize the survey design: You can edit the pre-made questions according to your needs. The questions can be changed, added, or removed. In addition, forms.app gives its customers access to hundreds of colorful themes. You can select one of the ready-made themes for your survey.

Edit the questions and customize the survey design

Edit the questions and customize the survey design

4  - Adjust the settings and share your survey: After you finish your survey settings, you can save and share it with respondents. You can send a link to participants or embed your survey on your website.

Adjust the settings and share your survey

Adjust the settings and share your survey

5  - Get a survey report graphic: After sharing your easily prepared survey on forms.app with the participants, you can quickly see the answers. After the survey process is over, click on the "results" button above. You can see the statistics and respondents in the “results” section. Thus, you can reach the report graph of the survey you prepared on forms.app.

Get a survey report graphic

Get a survey report graphic

MS Excel or Google Sheets

You can easily create a graph of your survey report on MS Excel or Google Sheets. Here we shared the steps you need to follow.

1  - Open Excel or Google Sheets and create a new spreadsheet. Or simply download your survey data from forms.app.

Open your data on a spreadsheet

Open your data on a spreadsheet

2  - Make sure your questions and answers are in different columns. 

Have your questions and answers in separate columns

Have your questions and answers in separate columns

3  - Move your mouse over the cells that hold the answer data and choose them.

Choose related data

Choose related data

4  - Select the "Column Chart" or "Bar Chart" option from the list of chart types under the "Insert" menu.

Insert a chart

Insert a chart

5  - Customize the chart according to your needs.

Customize your chart

Customize your chart

6  - Save the chart and use it in your report.

Use it in your survey report

Use it in your survey report

Custom data visualization tools

Data visualization displays data visually, such as graphs and charts. This makes it easier for individuals to draw conclusions from data and make data-driven decisions. You can create your survey report graph using custom data visualization tools like Tableau, Klipfolio , and Qlik Sense .

The list of data visualization tools

The list of data visualization tools

  • A survey report example

The essential data should be presented in your survey report clearly and understandably so you can reach conclusions fast. Let’s imagine the survey research conducted by a perfume company was conducted from March 7 to March 16 via an online survey, which consisted of 16 questions.

A total of 150 customers participated in the survey. The survey aimed to measure product quality, customer service, and overall customer satisfaction level . Of the 150 customers surveyed, 55% rated the overall survey score as excellent, 36% as good, and only 9% as average or below.  You can review the following item created on forms.app.

  • Completion rate: The completion rate is calculated by dividing the total number of questions in your survey by the number of questions that were answered. If your survey has 16 questions and respondents answered only 8, the completion rate is 50%.
  • Total number of responses: The total number of responses is the total number of respondents you selected to participate in the survey. In our example, the total number of responses is 150.
  • Survey views: The total number of views versus the number of different people who viewed the survey, as some people may have viewed the survey more than once.
  • The date range of responses: You must provide the date range of the responses in your survey report. In the above example, the response date range is between March 7 and 16.
  • Distribution of survey respondents' responses: Survey respondents have different opinions about your products and services. In our example, 55% rated the overall survey score as excellent, 36% as good, and 9% as average or below.
  • Closed-ended question analysis: Closed-ended questions are analyzed more quickly in the survey report. The analysis process is complex in open-ended questions as the participants express their opinions directly. You can easily illustrate closed-ended questions with pie charts or bar charts. 
  • The thoughts and interpretations of the researcher/survey owner: The researcher's thoughts and comments should be included in the survey report. This reflects the survey owner’s insights.
  • Key points to take away

In conclusion, a survey report aims to impartially convey the data acquired during the survey. It does it in an easy-to-understand and aesthetically pleasing way by survey summary of all the replies gathered.

The report has a typical structure, with sections, headers, subheadings, and more. Usually, it is produced at the conclusion of a survey. To create an effective survey report, you should:  

  • Have a clean structure 
  • Use simple language  
  • And focus on the key results

Ensure the survey report is accurate and professional, giving only pertinent information. This article has explained the definition of the survey report, the statistical significance of the survey analysis report, and how to create excellent graphics for your survey report.

Sena is a content writer at forms.app. She likes to read and write articles on different topics. Sena also likes to learn about different cultures and travel. She likes to study and learn different languages. Her specialty is linguistics, surveys, survey questions, and sampling methods.

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How To Create A Survey Report? Complete Guide (2024)

Create A Survey Report

A survey report is a specialized form of research report, which contains information about a particular topic. In this case, that topic is usually the opinions of people on a particular situation or product.

It’s important to make a survey report after completing the survey process. It helps in understanding the results better and helps in analyzing further insight with data.

We’ll help you learn how to create an effective survey and then how to analyze your present results and write a proper report that provides value for your readers!

How to write a survey report? That’s what this guide is all about.

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What Is A Survey Report And How To Write It?

A survey report is the most important document of a survey process, as it summarizes the findings of a survey.

The report will be used to inform stakeholders about the survey results.

This document is created by a surveyor who analyzes data and writes it in a structured format. It gives readers an easy way to understand what was done, what was found out, and how they can use this information.

A good example of how these elements are explained in reports:

  • What was done? The research question was answered using (methods).
  • What did we find out? We found that X percent of respondents agreed with Y statement/question/finding.

Steps For Creating A Survey Report

Step 1. create a questionnaire.

A survey questionnaire is an instrument that you can use to collect data from your respondents and is considered a prominent sign of conducting a good survey report.

This step consists of a list of questions, which you ask your respondents to answer.

A survey report is made up of the results of this process, so it contains all the answers to the questions in your questionnaire.

In this procedure, we will be going over three things: how to create a questionnaire for your survey report; what types of questions are appropriate for questionnaires; and how to format those questions in order for them to appear correctly.

Step 2. Collect Data / Receive Responses

After you have an idea of what information you want to collect and how much time you have to collect it, it’s time to start the process of gathering data.

Depending on your research question, there are many different ways in which you can collect and present data. Being a researcher, it might be as simple as asking participants about their thoughts on a certain topic or something more complex like gathering sales data from each business in your area.

You should also consider how long it will take for people to respond back with their answers. Are they going to need something like a survey link sent out via email? Or would they rather fill out a questionnaire at home?

In most cases, it’s best not to rush through this step because having too many responses come back late can lead them to be useless (or worse).

Step 3. Analyze And Interpret Data

Analyze the data. When you understand the collected data, you can analyze it. The first step to analyzing your survey results is looking at them. Look at all of your numbers, charts, graphs, and tables.

Take a look at each one individually as well as in comparison with others like it (ex: If there are multiple graphs showing different demographic data points on one graph). This can also be done through an online survey .

Interpret the data. Now that you have analyzed all of your graphs, charts, and tables for yourself, interpret what they mean for you personally or for your organization. This might not be easy so don’t rush this step!

Step 4. Filter Data

Once you’ve filtered the data, you can use it to create charts and graphs to illustrate your findings.

  • Filter data based on your survey questions

The more specific your questions are, the better your results will be. The reason is, in your own survey report, you’re using completely analyzed data.

For example, if you ask people if they like chocolate ice cream or vanilla ice cream, then you identify only two options: yes or no.

But if you ask them what their favorite type of ice cream is and give them a list of choices (chocolate and vanilla), then their answers will be more detailed and useful for analysis purposes.

  • Filter data based on survey responses

Consider a situation where someone responds “no” to the question “Do you like chocolate?”. If the same person in the past indicated that they would never eat chocolate for whatever reason, then they should be excluded from all chocolate related surveys.

Obviously this example is very specific. Who doesn’t like chocolate after all! But hopefully it illustrates why it’s important to filter who we send surveys to based on past responses.

sample size, most respondents, pie chart

Tips For Creating An Effective Survey Report

1. start with an introduction.

Before you start writing your report, it’s important to think about how you want the audience to feel when they read it.

Is your goal to inform them? Or do you want them to be motivated by your results?

Depending on the type of survey, there are many different ways that you could write a conclusion section. If you’re writing a long paper or report (like this one), make sure that the reader is engaged throughout with clear headings and subheadings that make sense for each section and better understanding.

In particular, try not to leave any unanswered questions in their minds as they finish reading yours!

2. Use Visualizations

Effective visualization can help you make sense of demographic data.

It is a great way to show your target audience how they see the results and how they can interpret them.

Visualization helps you make decisions based on what you know about your target audience, their needs, and their preferences.

Visualization makes it easier for you to understand how people are responding, and what decisions they are making or not making based on their responses to questions in an effective survey or poll.

The benefits of using visualizations include:

  • Making better decisions;
  • Helping others who may be involved in decision-making processes understand data better; and
  • Providing a more accurate picture of what customers really think about products or services.

3. Focus On Key Facts First

A report can be a bit overwhelming if you have too much information to sift through. The best way to organize your data is by focusing on the key facts first.

This will make it easier for people who are not familiar with your business or industry to understand what you’re aiming for and how they can benefit from it.

Make sure that all-important findings are included in the report, but don’t include any unnecessary details or information that isn’t needed for understanding where you’re going. Additionally, start from a legit survey platform to generate a good survey report.

4. Categorize Results

To help you make data-driven decisions, it’s important to group the results into categories.

This will allow you to use the results and make recommendations, decisions, changes, and improvements based on the detailed information gathered through your survey.

For example: If you have a loyalty program for your customers to sign up for and receive discounts over time, after surveying them about what they like about your company and services/products, etc., you can categorize their responses into different categories such as “Products offered” or “Service quality” etc.

5. Summarize Your Findings

Once you’ve completed the previous steps, it’s time to summarize your findings.

Summarize the main points of your report in a few sentences and provide an executive summary of your results (i.e., how many people participated, what they had to say).

You can also use this section to provide a summary of any recommendations you made or conclusions you came to based on your data analysis.

6. Integrate Company Branding

Now that you have a well-designed report, it’s time to add some finishing touches.

  • You should use the company branding in your report. This includes using the logo, color scheme, fonts, and tagline in your report.
  • You can also add contact information for your company such as email address or phone number if you want to make it easy for people who have questions about your product to get in touch with you.
  • You should also consider adding social media handles for both business accounts and personal accounts (if any) so that people can connect with you on those platforms as well.

other researchers, standard organization, most respondents

Types Of Survey Report

A survey report is a written document that is prepared after conducting a survey. It is written to summarize the findings of the survey and inform readers about the results of the survey.

Reports can be categorized into three types:

1. Meeting Survey Report

The meeting report is a type of business report that is prepared to provide a summary of the meeting held by the organization.

It is prepared by the meeting organizers and is presented to the participants of the meeting. Its purpose is to show what was discussed in detail during meetings, as well as how decisions were made and approved.

This report can also be used to summarize data from surveys taken during meetings, so it gives readers a sense of what everyone’s opinion was on certain topics at hand, which may not have been expressed outwardly because they were too shy or afraid that their opinions would not be well received by others present at said event (such as work conferences).

The Meeting Reports should begin with an introduction paragraph explaining why such information needs to be reported upon more often than not when talking about this kind

2. Student Survey Report

A student survey report is used to assess the students’ behavior and attitude. It is also used to improve the quality of education, learning environment, teaching and learning process, and management of school/college. It is one of the widely used survey report examples.

Student survey reports can be made by sending a questionnaire to all students or some selected students based on their age group or class level or gender etc., This can also be taken as a good feedback report to further use for improvements.

The information collected from such questionnaires will give us an idea about their perception of different aspects related to their education such as –

  • How much do they like to study?
  • Are they happy with their teachers?
  • Do they feel comfortable in the classroom environment?

The respondents answers will help us in improving our educational system.

3. Global Survey Report

A global survey reporting is one of the long-form survey report examples that is conducted on a large scale to collect data from a large number of people from different regions and countries.

A global survey report is conducted by a market research company, which will ask you questions about your demographic profile, what type of products or services you use, and how much money you spend on these items.

The market research company will then compile all the information provided by participants into one report for companies who want this information.

This type of report can be very useful if you are trying to determine whether there is demand for your product in different countries around the world.

The results may also help show where additional resources should be allocated if there isn’t enough demand within certain regions or countries.

4. IT Leadership Survey Report

An IT leadership survey report is a survey report example that collects information from IT leaders about their organization.

It can be used to evaluate the performance of IT leaders, and measure the success of the IT leadership and improve it, improve IT leadership development.

This report is usually prepared either on a regular basis or whenever there has been a change in leadership or if something significant has happened within the department.

5. Academic Survey Report

Among the survey report examples, an academic survey report is a document that contains the results of a survey. It usually involves a few questions, which are answered by people who have taken part in the survey and it’s generally used to find out more about something.

  • So how do you create an academic survey report?

To create an academic survey report, you need to have some basic knowledge of how surveys work, who they’re directed at, and what they should contain.

You also need some writing skills so that you can put together all your findings into a coherent document.

If all this sounds good but is too much for you right now – we’ve got your back! Just keep reading this guide (and don’t forget about our free templates!)

What Are Some Good Topics For Survey Report?

There are many topics that you can cover in a survey report. You can give your suggestions, views, and opinions on certain situations or topics with the help of a survey. Here are some good topics for creating a survey report:

  • How do you feel about the new tax laws? (e.g. Do you think that the changes made by the government are good or bad?)
  • Do you think it is important to have extra funds saved for emergencies? Why or why not?
  • What would be your dream vacation spot? (e.g. Where would you like to go if there were no limitations?)

How To Run A Survey?

A survey is a formal way of collecting information from a group of people. It can be used for market research, market analysis, product development, customer satisfaction, or to analyze data.

Surveys can be used to ask questions about the products and services offered by your company or other companies in your industry to determine what customers like and dislike about them.

The data collected through professional surveys can also be used to determine the effectiveness of advertising campaigns or sales promotions.

When conducting surveys you should always keep in mind that the responses provided are based on the perception of each individual respondent at that particular time and place and not necessarily on facts or reality (i.e. correctness).

How Many Questions Are To Be Included In A Survey Report?

The number of questions to be included in a survey report depends on the purpose of the survey.

If you want to know about target population satisfaction, you need to ask more questions to get more data. This is considered a good practice to adopt in the professional work environment.

There are many factors that determine how many questions should be asked in a survey statement.

For example, if you want to get an accurate representation of your customers’ needs then you need to ask them several questions related to their preferences, requirements, and expectations of your service or product, using a logical survey platform.

Similarly, if you are going to run market research on any topic then it would be better if there were 10-20 open-ended questions along with some multiple-choice questionnaires which will help you in understanding various aspects of your business better by collecting data from different perspectives and angles as well

How To Analyze Survey Reports?

Once you have the results of your survey reports, it’s time to analyze them. This is a crucial step and will help you understand how your surveys are working and what changes need to be made.

  • Analyze the results to identify patterns and trends: You can analyze the data in several ways depending on what you’re looking for. If you want to identify any patterns or trends among your respondents, look at their answers to different questions on the same topic.
  • Compare the results with previous surveys: Compare this year’s survey results with last year’s so that you can see whether there are any changes over time in how people feel about certain topics or issues (such as customer satisfaction).

What things should I know before conducting a survey for reporting?

Knowing how to conduct a survey is essential if you want to report on survey findings. Here are some things you should know before conducting one:

  • Methods you use to collect data

You have a choice between online and offline modes of data collection, but an online survey tend to be more popular among researchers because the surveys can be completed quickly and easily. The process to store and export data becomes more convenient with online data collection. The downside is that they may not be as accurate as those collected offline.

  • Fatigue from surveying

Survey fatigue occurs when respondents are asked to complete too many surveys in a row. If this happens, they may become irritated or bored, leading them to give less-than-accurate answers or even abandon the survey altogether. This can lead to inaccuracies in your results.

  • Wording of Survey Questions

Before you write a survey report, make sure the questions are clear and easy for respondents to understand. This will increase the accuracy of their answers.

Doing surveys have become a necessity in the modern world. A survey is conducted to collect a particular research objective manner, thoughts, and responses from a certain group of people. They are used for many purposes such as market research, getting academic feedback, and even personal perspectives.

These survey reports will help you make a more accurate and informative report. Surveys provide a lot of information that can be used to make important decisions, therefore, it is important to create a well-written survey report suggested in this article.

If you are planning on creating a survey report, then the tips mentioned above will help you draft an effective one.

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Survey report examples with informative visuals

How to Create a Survey

Survey report examples with informative visuals

Survey report examples, table summary, smile indicator, donut chart, multiple visualizations.

When you’re looking for key insights to help you make business decisions, you can’t go wrong with surveys . You can send them via email or embed them on your website to customers to gauge how they feel about your products and services, how satisfied they are with your support team, or how likely they’d be to recommend your company to others.

Getting answers to key questions can help you identify what measures you need to take to retain your customers for the long term.

Employees are also a good audience to survey, as you can learn about their needs and determine how engaged they are at work. Insights from employee surveys can give you insight into whether you need to raise morale or make some significant changes within the organization.

Regardless of who your audience is, it’s important that you present survey results in clear, easy-to-understand visuals. This enables you and your team to quickly and accurately draw conclusions that will inform the decisions your organization makes.

To give you an idea of what these visuals can look like, we’ll walk through several visuals from several survey report examples below. The underlying surveys were created and distributed using Jotform , and the survey reports were produced using Jotform Report Builder . We’ll also take a look at why survey reports are important and what you need to include in a survey report.

You can also build surveys with Jotform’s  free online survey maker .

The importance of survey reporting 

Essentially, researchers use survey reports to present data they’ve collected from a survey. 

Survey reporting is important because it gives the surveyor and other stakeholders a way to view and understand the data that a survey collected. It can also help them quickly glean insights from the survey data.

It’s important for survey reports to present data in a fully objective manner so the audience can make decisions based on facts. For example, say you’ve conducted a survey about which software your audience prefers, and the results showed that most people preferred software A over software B or C. The report should state that the majority of respondents preferred software A, but it shouldn’t include any subjective comments, such as asserting that people prefer software A because software B and C aren’t good software products.

In addition to text, you can present the data in a survey report visually, such as in a chart or graph, to better showcase the information you’ve collected to the audience. Many people learn visually, and these elements can provide additional context to help them draw conclusions.

The main components of survey reports

Not all survey reports include the same information, but there are certain details that are usually included. Here are some examples: 

  • Completion rate: This refers to the average number of questions answered divided by the total number of questions in the survey. The completion rate is an indicator of how respondents felt about the questions in the survey.
  • Number of responses: This can refer to the number of individual responses or to the number of unique people who responded. This helps you understand how large of a sample size you’re dealing with.
  • Survey views: This refers to the number of times people viewed your survey. Unique survey views refers to the number of individuals who viewed your survey. Comparing survey views with the number of responses you received shows how many people viewed your survey but chose not to respond.
  • Breakdown of answers per survey respondent: Some surveyors want to know each individual’s response to a survey, as it can highlight trends and anomalies.
  • Breakdown of closed-ended questions: Closed-ended questions provide quantitative data because they require respondents to select answers from a predetermined set of options. It’s easier to make visual representations of data gathered from closed-ended questions rather than open-ended questions.

Let’s look at some examples of specific surveys and how their results could be presented visually.

Meeting survey report

The purpose of this survey was to get people’s opinions on company meetings. To add context and perspective to the answers, respondents also provided relevant data about themselves, including their role within the organization and their industry. The survey included a total of 715 respondents.

The survey posed five questions:

  • What’s your role at your organization?
  • What’s your industry?
  • How much time do you spend in meetings every week?
  • Are most of your meetings in person or through a video chat or call?
  • On a scale of 1–5, how effective do you think meetings are?

The survey creators aggregated responses to each question and then displayed them using a visual to make communicating the data easy. We showcase each visual below.

As part of the survey report, the survey creators presented the answers to the role and industry questions in the form of a bar chart. This allowed them to clearly delineate and identify the size of the various roles and industries. The chart shows that most respondents were either at the executive or associate level. The second chart shows a mixed bag of industries.

bar chart survey report

For the meeting time and format questions, respondents had just a few options to choose from, and the survey creators were interested in seeing the share of people that selected each option. A pie chart is the perfect visual to showcase how respondents answered.

The first pie chart shows that most meetings were on the shorter end — between zero and three hours long. The second chart shows that meetings were overwhelmingly in person.

pie chart survey report

The survey creators presented the last question, which asked about meeting effectiveness, in a table summary format. The table summary places the most frequently selected response front and center. It also lists all responses in order of frequency.

table summary of a survey

Lemonade survey report

This survey report example was more fun than practical, but it offers some additional visuals to consider for your own survey report. In this fictitious example, imagine that the survey creators are owners of a lemonade stand who wanted to find out what customers thought about their product.

The survey asked respondents two questions:

  • How much did you enjoy your beverage today?
  • Would you recommend our lemonade to a friend?

Check out the visuals used for each question’s responses below.

This visual differs from traditional charts and graphs by adding a little personality. Instead of lines, bars, or pies, you present results using a collection of emoji-like faces. You get a smiley, neutral, or sad face depending on how positive (or negative) the responses are. Smiles tend to be universal, so it’s immediately evident how respondents rated your business when you view the image. (In this case, most people liked the lemonade!)

Smile indicator style survey report

Both survey report examples employed pie charts, which isn’t surprising given how effective this simple visual is at displaying certain data sets. This survey report used a pie chart for the last question about recommending the lemonade. Interestingly enough, despite most respondents enjoying the lemonade, only half said they’d recommend it to a friend.

pie chart survey report

Straw polls are important in the political sphere because they help politicians and their teams understand who people will be voting for in an upcoming election. In this hypothetical example, the straw poll included these questions:

  • Who are you voting for?
  • Which issues are most important to you when you vote?
  • What is your age range?
  • What is the highest degree or level of school you have completed?

Similar to a pie chart, a donut chart is useful in visualizing percentages of a whole. However, unlike a pie chart — which displays just one series of data — a donut chart is actually useful for visualizing multiple series of data, with each series being a separate ring on the chart.

In this example, we see one series of data of candidate preferences. If we were surveying different geographies, we could add rings and the corresponding results for each geographical location.

Survey report examples with informative visuals Image-1

Sometimes, one visual representation of the same data set isn’t enough. Displaying the same data in two or more ways can help the stakeholders make more sense of the information and gain the insights they need to make better decisions.

In this example below, we can see a pie chart in addition to a table that contains the same data. The pie chart may be more helpful to visual learners, while the table may be more helpful for those who learn better from seeing text and numbers.

user interface of straw poll

Animal shelter adoption application form

This fictitious report from an animal shelter summarizes the information gathered from their adoption application form. It not only shares useful information, but also contains the animal shelter’s branding and uses storytelling elements.

Some of the questions in this report include

  • Choose which best describes your level of dog-owning experience.
  • Are you concerned with any of the following behaviors?
  • Would you consider adopting a pet with existing medical needs that are being treated?
  • What is the size of your backyard?

Storytelling

Some types of survey results reports require text in addition to visuals and numbers. In this example, the animal shelter offers context for a particular question and explains why it’s important. It also includes a bar graph and a table.

example of animal shelter adoption application form

Tips for writing a survey results report

A successful survey results report includes vital information that engages the stakeholders and provides them with the information they want to know. Here’s how to do it:

  • Offer an executive summary: If your report is longer than two pages, it’s best to provide a short summary up front that highlights the critical findings from the survey. In most cases, you’ll write the summary last, but present it first.
  • Tell a story: Survey findings often include a lot of numbers, but it’s important to tell a story about those numbers. What was your motivation for conducting the survey? What is the context around the questions you asked? Be sure to answer these questions in the report.
  • Present the most important data first: Cover the main questions the survey was trying to answer first and then follow with any ancillary information you collected. For example, if the point of a survey was to collect feedback from students about their teachers, present those findings up front. If you have any additional details, such as feedback from parents, provide that information next.
  • Use visualizations to communicate the data findings: While you should also provide the results in text form, most people learn better when they have a visual representation of the data. Choose one or more of the data visualization examples from above and incorporate them in your report.
  • Analyze the data: What conclusions can you draw from the data you collected? This is the most important part of your survey results report. You should include it in the executive summary as well as in the body of the report. It’s the action item that readers will take away from the report. 

What to consider when presenting a survey report

To ensure you successfully communicate the findings from your survey report in a presentation, it’s best to start with your audience. Who are you presenting the report to? Is it an executive in the C-suite or kids in your class? Is it someone who’s already familiar with the survey or someone who has no background or context for it? Your audience should inform how you deliver your presentation.

For example, the more your audience already knows about the survey and the reason for it, the less background information you have to provide in the report. The less they know, the more context you have to offer.

Similarly, consider how much time your audience has to spend on the report. Are they just looking for a five-minute overview, or do they want a deep dive into the data?

You’ll also want to consider the audience’s role in the survey process. Are they required to help you decide next steps, for example, or are you just showing them your findings to back up the decision you’ve already made? Are you teaching them something from the results, or are they there to help you learn something from the findings? This will also have an affect on the amount of information you provide in the report and how you’ll present it.

When it comes to the presentation itself, it’s important to share it in multiple ways so you can meet the needs of your audience. For example, offer a print or digital copy of the report, talk through it in a meeting or call, and project the report on a screen as you talk through it. This way, you’ll provide the audience with multiple ways to digest the information you’re sharing.

Jotform Report Builder: An easy way to create stunning reports

Did the visuals from these survey report examples inspire you? You can start building your own survey reports today using Jotform Report Builder . With Report Builder, you can automatically create real-time reports and presentations from submissions to your Jotform survey. Just drag and drop to customize the design to fit your needs.

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  • How to Create a Survey Report in 5 Steps

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Surveys are usually created as part of a research process, which is aimed at attaining a conclusion. Hence,r to conclude  your surveys, you need to create a survey report at the end of your survey.

This describes a survey, its results, and any pattern or trends found in the survey, all to help you conclude your research.

Creating a survey report is usually the next step after you finish conducting your survey. For proper analysis, it usually follows a set-out pattern — including headings, subheadings, etc.

What is a Survey Report? 

A survey report is a document whose task is to present the information gathered during the survey in an  objective manner. It presents a summary of all the responses that were collected in a simple and visually appealing manner.

The report follows a standard organization, with different sections, headings, subheadings, etc. It is usually created at the end of a survey (i.e. after constructing and gathering responses).

Survey reports are an integral part of the research, and it is very important that you always represent accurate data in your report.

5 Steps to Creating a Survey Report

It is one thing to create a survey report, but another to create a good survey report. Therefore, we have prepared a guide to assist you in writing your next report.

Here are the 5 main steps you need to follow to create a good survey report.

Create a Questionnaire  

Every survey report requires a survey Hence, the first thing you need to do is to create a survey or questionnaire that will be used to carry out your survey.

The responses received from the questionnaire will determine the final outlook of the survey report . However, there are a few important things you need to consider before creating a questionnaire for your survey report.

Factors to Consider Before Creating a Questionnaire For a Survey Report  

  • Define your objectives

The first step to creating a good questionnaire for your survey report is defining the objectives of your research. After which you will create your questionnaire which aligns with your research objectives.

In simple terms, your research objective will guide you in choosing the kind of questionnaire that should be created. For example, if your objective is to sell your products online, then you should create an online order form.

  • Who are your audience?

After defining your objectives, the next step is to identify your target audience. Your target audience will  determine the kind of questions that would be asked in the questionnaire.

When creating a questionnaire to evaluate job seekers, for instance, the questions that will be asked in the questionnaire will be different from when creating a questionnaire for those seeking a life partner.

  • Survey Report Method (Quantitative/Qualitative)

Now that you know the research objective and target audience, the next step is to determine the method that will be used in carrying out this survey. Is it going to be quantitative or qualitative? Or both?

The interesting thing about choosing a method of carrying out your research is that this method is determined by the first two factors. For an online matchmaking questionnaire, a qualitative method will be used.

An online order form , on the other hand, will require both, but mostly quantitative methods.

  • Best Types of Questions for Surveys

Another important aspect of creating a questionnaire is determining the types of questions that will be most perfect for the survey. Is it dichotomous, close-ended questions , or rating and ranking questions ?

The type of survey questions should be carefully chosen by the questionnaire in order to collect the right data and not affect the response rate on the survey . For example, when requesting the phone number of your respondents, the question shouldn’t be closed-ended.

Collect Data  

After determining how to create a questionnaire for your survey, the next thing to do is  create the questionnaire and start collecting data . There are points to note  in data collection and some of them have been highlighted below:

  • Location of your Audience

to create a more detailed survey report, you need to identify your audience’s location when collecting data. Respondents may be reluctant to provide  their location in the questionnaire, 

Therefore, you need to create a questionnaire that automatically identifies the respondent’s location once they start filling the questionnaire. This can be done using the Formplus Geolocation feature .

  • Avoid Survey Bias

One of the best practices of collecting clean data for your questionnaire is by avoiding survey bias . There are different kinds of biases that we can face during data collection, and they all fall under response and non-response biases .

There are a lot of things you need to consider when creating your questionnaire to avoid these biases. These fall under the 4 factors we have highlighted above for you to consider when creating a questionnaire.

  • Ways to Create a Questionnaire (Paper or Online Form)

Another thing to consider when choosing a data collection method is the type of questionnaire to use. Is it better to use an online or paper form?

There are a lot of factors that should be considered when making this decision. Some of these include; your target audience, cost of implementation, efficiency, and data security.

The traditional way of data collection is through the paper questionnaire. However, if you consider the factors that were highlighted above, you will realize that it is better to use an online questionnaire .

An online questionnaire is easier to implement, more efficient, cost-effective, helps to reach a larger audience, and even offers more data security. However, if most of your target audience are in remote areas without an internet connection, or are not familiar with how to use a technological device, it is better to use paper forms or both.

Analyze Data  

Before writing a report from the data collected during your survey, you need to simplify it for better understanding. This will make it easy to write a survey report for the data collected and for other people to understand the data. 

  • Export Data

After data collection, you need to export it for data analysis. This can be done using any of the available data analysis software.

Analyzing data on Excel or Google Sheets just became easier with Formplus . With the Formplus – Google Sheets integration, the responses collected from your questionnaire will be automatically added to your Google Sheets worksheet in real-time.

You can also export the data as CSV and work on it using Microsoft Excel, Power BI, or any other data analysis software. 

Analyze and Interpret

After exporting the data, you analyze it. Data analysis involves breaking data down into simpler terms, identifying similarities, grouping and interpreting them.

There are different methods of data analysis that can be used in analyzing the data collected from your questionnaire before interpretation . However, each of these methods follows similar processes that have been highlighted below.

  • Data Cleaning

Due to some factors during the data collection process, you may have collected inaccurate or corrupt information – making the data “ dirty”. This may include duplicate records, white spaces, or outright errors. 

Things like this make the collected data irrelevant to your aim of Analysis and should be cleaned. It is the next step after data collection, so that you may arrive at a conclusion that is closer to your expected outcome.

  • Data Analysis

Once the data is collected, cleaned, and processed, it is ready for analysis. At this point, you may realize that you have the exact data you need or still need to collect more data. To make analysis easier, you might use software that will ease understating, interpretation, and conclusion. 

  • Data Interpretation

After a successful analysis, the next step is interpretation. There are different ways of interpreting the result of data analysis. It can be done using simple words (usually a summary of the result), tables, or charts.

  • Data Visualization

This is the most common process involved in data analysis and interpretation. It is the process of displaying data graphically so that it can be easier for everyone  to understand  and process it. It is often used to analyze relationships and discover trends by comparing t variables in a dataset.

Write Survey Report  

After successfully analysing and interpreting  your data, it is ready to feature in your survey report. At this stage, all you need to do is plug and play because everything you need has been prepared in the previous steps.

To further make your survey report writing process easier, it is advised that you follow a pre-designed template that is tailored to the type of survey under consideration.

Types of Survey Report

Before embarking on the report writing journey, you need to first identify the type of survey report you want to write. The type of survey report is determined by the nature of the survey that was carried out.

Some of the different kinds of surveys include employee satisfaction surveys, customer feedback surveys, market research surveys, etc. 

  • Employee Satisfaction Survey

This method is used to gauge whether employees are satisfied with the work environment. Organizations usually do this to ensure that employees are motivated and to build a stronger team spirit.

Employees are asked to give feedback and particularly voice their frustrations with the company. 

  • Customer Feedback Survey

This is undoubtedly one of the most common types of surveys. Businesses are always seen requesting feedback from customers after selling a product or rendering a service.

As an individual, you must have experienced this at a point in time. Whether after purchasing an item from a grocery store, placing an order online ordering at a restaurant, etc. 

  • Market Research Survey

It is used to discover customer needs, competitive advantage, how and where products are purchased, etc. This type of survey can be applied when no data is available yet: For example, to measure how your target audience feels about a product you intend to lunch. 

In some instances, it’s about building on past data in your market research database. When you are building on past research, you conduct a survey to measure, for example, what people think about the product, say, a year after its launch.

For each of the different types of surveys highlighted above, the structure of the survey report will be slightly different from the other.  

Features of a Survey Report/Guidelines

Although the structure of the different types of survey reports may vary slightly, there are some must-have features common to all survey types. The features of a survey report include; a title page, table of contents, executive summary, background and objectives, methodology, results, conclusion and recommendations, and appendices.

The content of the above-listed sections may, however, vary across the different types of survey reports. Asides from following a set structure, there are also guidelines for writing a good survey report.

This includes writing the executive summary and table of contents last, writing in concise, simple sentences, and polishing the report before finalizing it.

  • Use Analyzed Data and Infer Conclusion

This is the point where you implement all the research and analysis that was done in previous steps. Note that it is not  good practice to write survey reports from memory.

Rather, it should be carefully written using the facts and figures derived from analysis. This is what is used to drive a conclusion on your research, and also make recommendations.

You will notice that this follows consecutively in the survey report. That is results, the conclusion derived from results, and the recommendation after observing the conclusion. 

How to Create an Online Survey with Formplus 

Follow the following simple steps to create a ranking questionnaire using Formplus:

Step 1- Get Started for Free

  • Visit www.formpl.us on your device
  • Click on the Start Free Trial button to start creating surveys for free
  • Register using your email address or Google account in just 2 seconds.

online-survey-form-builder

Step 2- Start Creating Surveys

You can create a Formplus survey in one of the following ways:

Use an Existing Template

Get a head start by using a template designed by a team of market research experts. To do this, go to Templates and choose from any of the available templates.

Start From Scratch

To create a new survey from scratch on Formplus, go to your  Dashboard, then click on the Create new form button. 

Alternatively, go to the top menu, then click on the Create Form button.

how can you write a survey report

Step 3 – Add Form Fields

The next step is to add questions so you can collect data from your survey. You can do this by going to the left sidebar in the form builder, then choose from any of the available 30+ form fields. 

You can simply click or drag and drop the form field into the blank space to preview your progress as you create the survey. Each form field included in your form can be further edited by clicking on the Edit icon.

Once you have edited the form fields to your taste, you should click on the Save button in the top right corner of the form builder.

Step 4  – Beautify Your Survey 

After adding the required form field to your survey, the next step is to make it attractive to respondents. Formplus has some built-in customization features that can be used to create a beautiful survey

This option allows you to add colours, fonts, images, backgrounds, etc. There is also a custom built-in CSS feature that gives you more design flexibility.

You even get to preview the survey in real-time as you make further customization.

Step 5  – Share and Start Collecting Responses

Formplus offers various sharing options to choose from. This includes sharing via email, customized links, social media, etc.

You can send personalized email invites to respondents with prefilled respondent details to avoid entry of incorrect data. With prefilled surveys, personal details like respondent’s name, email address, and phone number will be pre-populated.

how can you write a survey report

Conclusion 

Survey reports show the results of a research survey and make recommendations based on a careful analysis of these results. They summarize the result of your research in a manner that can be easily understood and interpreted by a layman or third party, who was not involved in the research process. 

A good survey report follows a well thought out systematic arrangement that smoothly drives you from a wide summary down to your specific recommendations. How  it is being written is what determines how it is seen or understood by other people.

The key to writing a good survey is by mastering the art of using simple words to summarize the results of your research. It should also be created using beautiful designs to encourage readers.

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Survey Results: How To Analyze Data and Report on Findings

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In this blog, learn how to effectively analyze dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110320">survey data and report on findings that portray an dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110365">actionable insights story for key dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110354">stakeholders .

Table of Contents: 

How to analyze survey results.

  • How to present survey results 
  • How to write a survey report
  • Common mistakes in analyzing survey results
  • Best practices for presenting survey results

How quantilope streamlines the analysis and presentation of survey results  

Analyzing dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110318">survey results can feel overwhelming, with so many variables to dig into when looking to pull out the most actionable, interesting consumer stories. Below we’ll walk through how to make the most of your dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110320">survey data through a thorough yet efficient analysis process.

Review your top dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110324">survey questions

Begin your data analysis by identifying the key dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110324">survey questions in your dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110367">questionnaire that align with your broader market dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110338">research questions or business objectives. These are the questions that most closely relate to what you’re trying to achieve with your research project and the ones you should focus on the most. Other variables throughout your survey are important - but they may be better leveraged as cross-analysis variables (i.e. variables you filter down major questions by) rather than ones to be analyzed independently. Which brings us to our next step...

Analyze and cross-analyze your dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110335">quantitative data

dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110335">Quantitative survey questions provide numerical information that can be statistically analyzed. Start by examining top-level numerical responses in your quantitative data (ratings, rankings, frequencies) for your most strategic dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110324">survey questions . Think about which variables might tell an even richer and more meaningful story when cut by dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110347">subgroups (i.e dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110337">cross-tabulation )- such as looking into buying behavior, cut by a dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110328">demographic variable (gender, age, etc). This deeper level of analysis uncovers insights from dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110342">survey dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110319">respondents that may not have been as apparent when examining survey variables in isolation. Take your time during this step to explore your data and identify interesting stories that you’ll eventually want to use in a final report. This is the fun part! At least us at quantilope think so...

Consider dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110346">statistical analysis

Next, run dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110346">statistical analysis on relevant questions. Traditional agencies typically require the help from a behavioral science/data processing team for this, but many automated platforms (like quantilope) can run dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110346">statistical analysis without any manual effort required.

dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110339">Statistical significance testing provides an added layer of validity to your data, giving dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110354">stakeholders even more confidence in the recommendations you’re making. Knowing which dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110345">data points are significantly stronger/weaker than others confirms where you can have the most confidence in your data.

  Back to table of contents

How to present survey results

Data is a powerful tool, but it's only valuable if your audience can grasp its meaning. Visual representations of your dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110335">quantitative data can offer insights into patterns or trends that you may have missed when looking strictly at the numbers and they offer a clear, compelling way to present your findings to others.

dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110336">Data visualization can sometimes be done while you’re analyzing and cross-analyzing your data (if using an automated platform like quantilope). Otherwise, this is the step in your insights process when you’ll take the findings you found during the analysis stage and give them life through intuitive charts and dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110321">graphs .

Below are a few steps to clearly visualize insights once you dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110352">collect data :

Choose your chart types:

The first step is to select the right chart type for your data based on the dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110369">type of question asked. No one chart fits all dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110351">types of data . Choose a chart that clearly displays each of your dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110345">data points ’ stories in the most appropriate way. Below are a few commonly used chart types in dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110370">market research :

Column/ dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110368">bar dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110321">graphs : Great for comparing categories.

Line charts: Show trends and changes over time compared to an initial dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110331">benchmark (great for a brand tracking survey ).

dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110334">Pie charts : Used to display parts of a whole.

Scatter plots: Visualize the relationship between two variables (used in a Key Driver Analysis! ).

dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110356">Word clouds : Good for concise dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110358">open-ended responses (i.e. brand names) to see which words appear biggest/smallest (representing the volume of feedback, respectively).

The right chart type will clearly display meaningful patterns and insights. quantilope’s platform makes it easy to toggle between different chart types and choose the one that best represents your data - significance testing already included!

Leverage numerical tables:

Sometimes, nothing beats the precision and detail of a well-structured numerical table. When you need to provide exact values or compare specific dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110345">data points , numerical tables are your go-to. When using numerical tables to present your findings, make sure they are:

Clear: Use explanatory headings and proper, consistent formatting.

Concise: Present only the essential data without unnecessary clutter.

How to write a dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110332">survey report  

Lastly, take your data analysis - complete with chart visualizations and dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110346">statistical analyses , and build a final report such as a slide report deck or an interactive dashboard.

This is where you’ll want to put your strategic thinking hat on to determine which charts, headlines, graphics, etc., are going to be most compelling/interesting to final dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110354">stakeholders and key decision makers; them buying into your data is not done purely on the data itself, rather how you organize and present it. 

Below are a few considerations when building and writing your final dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110332">survey report :

Start with dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110340">methodology :

Start by clearly describing how you designed and administered your survey to dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110319">respondents . Include details like:

Sampling methods: How were participants selected ( random, convenience, representative )

dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110327">Sample size : How many people participated in your study?

Sampling timeframe: When did your study run?

Survey format: Where did you administer your survey? (online, phone, in-person, etc.)

Question types: dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110348">Multiple choice , dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110323">open-ended questions , dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110361">likert scales , and so on.

Advanced methods: Did you leverage any advanced dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110340">methodologies beyond standard usage and attitude questions such as NPS ( dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110341">net promoter score ) for dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110349">customer satisfaction or a segmentation for need-based dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110362">customer feedback ?

Your methodology background knowledge is helpful to those reading your report for added context and credibility. You can also use this section of your report to define any complex dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110340" style="background-color: transparent;">methodologies used in your study that might require added explanation to readers without a dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110370" style="background-color: transparent;">market research background.

Craft a story:

Don't make the mistake of throwing dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110345">data points at your audience. Part of reporting on your dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110359">online surveys includes crafting narratives that tie your data findings together to sell your story to your audience. What patterns emerge? Are there any surprises? Embed these stories into your charts through headlines and chart descriptions, and tie them back to your research objectives whenever possible. Think carefully about the following when crafting your data story:

The big takeaway: What's the core message you want to convey?

Context: Why does this story matter in the greater scheme of your business?

Implications: What business decisions or dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110354">stakeholder actions might come from these findings?

Organize your findings logically by themes or question categories, and include a summary/final takeaway at the end for readers who want a very quick and digestible understanding of your study. Your story is what dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110354">stakeholders and key decision makers look for in dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110370">market research - it’s your chance to impress them and ensure your data findings generate real impact.

Incorporate dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110333">infographics and other visual stimuli:

Aside from data charts, other visual stimuli add richness to your data presentation, making it more digestible and memorable. Consider these added visuals when presenting your data:

dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110333">Infographics : dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110330">Summarize key findings with icons, charts, and text.

Images: Add relatable pictures that resonate with your data and/or audience.

Color: Use color strategically to emphasize crucial points or to emulate a brand’s look/feel.

dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110329">Qualitative data : Include insightful quotes or video responses (if applicable) to add additional stories, trends, or opinions to your report.

Common mistakes in analyzing dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110318">survey results  

Analyzing, presenting, and reporting on survey findings isn’t difficult when using the right tools and following the above best practices.

However, there are some things to keep in mind during these processes to avoid some common mistakes:

Avoid biased results in your final dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110326">survey analysis and presentation by controlling for things like sampling bias and reporting bias. Sampling bias occurs when you don’t use a truly representative sample of your target population; this can skew your results and portray inaccurate/misleadings findings. Reporting bias occurs when you don’t account for personal biases in what you choose to share (i.e. cherry picking the data that seems the most positive or that supports your personal pre-existing idea - often referred to as confirmation bias). Avoid survey biases by having a second (or even third) colleague review your work at each stage before sharing it with final dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110354">stakeholders .

Misinterpreting correlation as dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110343">causation

Just because two variables are related doesn't mean one causes the other. Be cautious about drawing causal conclusions without strong supporting evidence. The only real way to determine dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110343">causation is through a specialized dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110346">statistical analysis like regression analysis.

Looking into every dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110345">data point

Surveys produce a lot of really valuable information, but you need to focus your attention on the dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110360">metrics that generate impact for your research objective. It’s easy to get lost in an dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110325">excel data file or research platform when trying to look through every dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110322">survey response cut by as many variables as you can think of.

Start your analysis by strategically thinking about your research as a whole. What were you hoping to find out from your study? Start there. Once you start exploring your major dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110360">metrics , a story might naturally arise that leads you to further data cuts. Your data analysis should be comprehensive, yet efficient.

Best practices for presenting dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110318">survey results

While the above elements are things you’ll want to avoid in your research analysis, here are some a survey best practices you’ll want to keep in mind:

Know your audience

Tailor your report/presentation to your specific audience’s needs and understanding level. This might even mean creating different versions of your report that are geared toward different audiences. Some dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110354">stakeholders might be very technical and are looking for all the small details while others just want the bare minimum overview.

Keep it simple

Charts and dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110321">graphs should make data easier to understand, not more confusing. Avoid using too many chart types or overwhelming viewers with too much information. What are the charts that absolutely must be included to tell your full consumer story, and which are ‘nice to have’ if you had to pick and choose? Your final report doesn’t need to (and shouldn’t) house every possible dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110345">data point and data cut from your study. That’s what your raw data file is for - and you can always go back to reference this when needed. Your report however is the main takeaway and summary of your study; it should be concise and to the point. Provide enough information for your audience to understand how you reached your conclusions, but avoid burying them in irrelevant details. Any ‘extra’ data that you want to include but that doesn’t need to be front and center in your report can be included in an accompanying appendix.

Communicate clearly

Don't make your audience struggle to decode your visuals. Each chart should have a very clear takeaway that a reader of any skillset can digest almost instantly. More complex charts should have clear headlines or interpretation notes, written in simple language for your audience (non-technical or specialized terms).   Back to table of contents

How quantilope streamlines the analysis and presentation of dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110318">survey results  

quantilope’s automated Consumer Intelligence Platform saves clients from the tedious, manual processes of traditional dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110370">market research , offering an end-to-end resource for dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110367">questionnaire setup, real-time fielding, automated charting, and AI-assisted reporting.

From the start, work with your dedicated team of research consultants (or do it on your own through a DIY platform approach) to start building a dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110367">questionnaire with the simple drag and drop of U&A questions and advanced methods. Should you wish to streamline things even further, get a head start by leveraging a number of survey templates and customize as needed.

quantilope’s platform offers all dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110355">types of surveys - such as concept testing , ad effectiveness , and Better Brand Health Tracking to name a few. Available for use in these surveys is quantilope’s largest suite of automated advanced methods, making even the most complex dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110340">methodologies available to researchers of any background.

As soon as dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110319">respondents begin to complete your survey, monitor dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110344">response rates directly in the fielding tab - right at your fingertips. Get a jump start on dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110357">survey data dropdown#toggle" data-dropdown-menu-id-param="menu_term_292110357" data-dropdown-placement-param="top" data-term-id="292110357"> analysis as soon as you like, rather than waiting for fieldwork to close and to receive data files from a data processing team. Lean on quantilope’s AI co-pilot, quinn , to generate inspiration for chart headlines and report summaries/takeaways.

With quantilope, researchers have hands-on control of their dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110326">survey analysis and reporting processes, for the opportunity to make clear business recommendations based on dropdown#toggle" data-dropdown-placement-param="top" data-term-id="292110365">actionable insights .

Interested in learning more about quantilope’s Consumer Intelligence Platform? Get in touch below!

Get in touch to learn more about quantilope!

Related posts, master the art of tracking with quantilope's certification course, van westendorp price sensitivity meter questions, quantilope & organic valley: understanding consumer values behind behaviors, quantilope & wire webinar: solving the research dilemma with ai.

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  • Doing Survey Research | A Step-by-Step Guide & Examples

Doing Survey Research | A Step-by-Step Guide & Examples

Published on 6 May 2022 by Shona McCombes . Revised on 10 October 2022.

Survey research means collecting information about a group of people by asking them questions and analysing the results. To conduct an effective survey, follow these six steps:

  • Determine who will participate in the survey
  • Decide the type of survey (mail, online, or in-person)
  • Design the survey questions and layout
  • Distribute the survey
  • Analyse the responses
  • Write up the results

Surveys are a flexible method of data collection that can be used in many different types of research .

Table of contents

What are surveys used for, step 1: define the population and sample, step 2: decide on the type of survey, step 3: design the survey questions, step 4: distribute the survey and collect responses, step 5: analyse the survey results, step 6: write up the survey results, frequently asked questions about surveys.

Surveys are used as a method of gathering data in many different fields. They are a good choice when you want to find out about the characteristics, preferences, opinions, or beliefs of a group of people.

Common uses of survey research include:

  • Social research: Investigating the experiences and characteristics of different social groups
  • Market research: Finding out what customers think about products, services, and companies
  • Health research: Collecting data from patients about symptoms and treatments
  • Politics: Measuring public opinion about parties and policies
  • Psychology: Researching personality traits, preferences, and behaviours

Surveys can be used in both cross-sectional studies , where you collect data just once, and longitudinal studies , where you survey the same sample several times over an extended period.

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Before you start conducting survey research, you should already have a clear research question that defines what you want to find out. Based on this question, you need to determine exactly who you will target to participate in the survey.

Populations

The target population is the specific group of people that you want to find out about. This group can be very broad or relatively narrow. For example:

  • The population of Brazil
  • University students in the UK
  • Second-generation immigrants in the Netherlands
  • Customers of a specific company aged 18 to 24
  • British transgender women over the age of 50

Your survey should aim to produce results that can be generalised to the whole population. That means you need to carefully define exactly who you want to draw conclusions about.

It’s rarely possible to survey the entire population of your research – it would be very difficult to get a response from every person in Brazil or every university student in the UK. Instead, you will usually survey a sample from the population.

The sample size depends on how big the population is. You can use an online sample calculator to work out how many responses you need.

There are many sampling methods that allow you to generalise to broad populations. In general, though, the sample should aim to be representative of the population as a whole. The larger and more representative your sample, the more valid your conclusions.

There are two main types of survey:

  • A questionnaire , where a list of questions is distributed by post, online, or in person, and respondents fill it out themselves
  • An interview , where the researcher asks a set of questions by phone or in person and records the responses

Which type you choose depends on the sample size and location, as well as the focus of the research.

Questionnaires

Sending out a paper survey by post is a common method of gathering demographic information (for example, in a government census of the population).

  • You can easily access a large sample.
  • You have some control over who is included in the sample (e.g., residents of a specific region).
  • The response rate is often low.

Online surveys are a popular choice for students doing dissertation research , due to the low cost and flexibility of this method. There are many online tools available for constructing surveys, such as SurveyMonkey and Google Forms .

  • You can quickly access a large sample without constraints on time or location.
  • The data is easy to process and analyse.
  • The anonymity and accessibility of online surveys mean you have less control over who responds.

If your research focuses on a specific location, you can distribute a written questionnaire to be completed by respondents on the spot. For example, you could approach the customers of a shopping centre or ask all students to complete a questionnaire at the end of a class.

  • You can screen respondents to make sure only people in the target population are included in the sample.
  • You can collect time- and location-specific data (e.g., the opinions of a shop’s weekday customers).
  • The sample size will be smaller, so this method is less suitable for collecting data on broad populations.

Oral interviews are a useful method for smaller sample sizes. They allow you to gather more in-depth information on people’s opinions and preferences. You can conduct interviews by phone or in person.

  • You have personal contact with respondents, so you know exactly who will be included in the sample in advance.
  • You can clarify questions and ask for follow-up information when necessary.
  • The lack of anonymity may cause respondents to answer less honestly, and there is more risk of researcher bias.

Like questionnaires, interviews can be used to collect quantitative data : the researcher records each response as a category or rating and statistically analyses the results. But they are more commonly used to collect qualitative data : the interviewees’ full responses are transcribed and analysed individually to gain a richer understanding of their opinions and feelings.

Next, you need to decide which questions you will ask and how you will ask them. It’s important to consider:

  • The type of questions
  • The content of the questions
  • The phrasing of the questions
  • The ordering and layout of the survey

Open-ended vs closed-ended questions

There are two main forms of survey questions: open-ended and closed-ended. Many surveys use a combination of both.

Closed-ended questions give the respondent a predetermined set of answers to choose from. A closed-ended question can include:

  • A binary answer (e.g., yes/no or agree/disagree )
  • A scale (e.g., a Likert scale with five points ranging from strongly agree to strongly disagree )
  • A list of options with a single answer possible (e.g., age categories)
  • A list of options with multiple answers possible (e.g., leisure interests)

Closed-ended questions are best for quantitative research . They provide you with numerical data that can be statistically analysed to find patterns, trends, and correlations .

Open-ended questions are best for qualitative research. This type of question has no predetermined answers to choose from. Instead, the respondent answers in their own words.

Open questions are most common in interviews, but you can also use them in questionnaires. They are often useful as follow-up questions to ask for more detailed explanations of responses to the closed questions.

The content of the survey questions

To ensure the validity and reliability of your results, you need to carefully consider each question in the survey. All questions should be narrowly focused with enough context for the respondent to answer accurately. Avoid questions that are not directly relevant to the survey’s purpose.

When constructing closed-ended questions, ensure that the options cover all possibilities. If you include a list of options that isn’t exhaustive, you can add an ‘other’ field.

Phrasing the survey questions

In terms of language, the survey questions should be as clear and precise as possible. Tailor the questions to your target population, keeping in mind their level of knowledge of the topic.

Use language that respondents will easily understand, and avoid words with vague or ambiguous meanings. Make sure your questions are phrased neutrally, with no bias towards one answer or another.

Ordering the survey questions

The questions should be arranged in a logical order. Start with easy, non-sensitive, closed-ended questions that will encourage the respondent to continue.

If the survey covers several different topics or themes, group together related questions. You can divide a questionnaire into sections to help respondents understand what is being asked in each part.

If a question refers back to or depends on the answer to a previous question, they should be placed directly next to one another.

Before you start, create a clear plan for where, when, how, and with whom you will conduct the survey. Determine in advance how many responses you require and how you will gain access to the sample.

When you are satisfied that you have created a strong research design suitable for answering your research questions, you can conduct the survey through your method of choice – by post, online, or in person.

There are many methods of analysing the results of your survey. First you have to process the data, usually with the help of a computer program to sort all the responses. You should also cleanse the data by removing incomplete or incorrectly completed responses.

If you asked open-ended questions, you will have to code the responses by assigning labels to each response and organising them into categories or themes. You can also use more qualitative methods, such as thematic analysis , which is especially suitable for analysing interviews.

Statistical analysis is usually conducted using programs like SPSS or Stata. The same set of survey data can be subject to many analyses.

Finally, when you have collected and analysed all the necessary data, you will write it up as part of your thesis, dissertation , or research paper .

In the methodology section, you describe exactly how you conducted the survey. You should explain the types of questions you used, the sampling method, when and where the survey took place, and the response rate. You can include the full questionnaire as an appendix and refer to it in the text if relevant.

Then introduce the analysis by describing how you prepared the data and the statistical methods you used to analyse it. In the results section, you summarise the key results from your analysis.

A Likert scale is a rating scale that quantitatively assesses opinions, attitudes, or behaviours. It is made up of four or more questions that measure a single attitude or trait when response scores are combined.

To use a Likert scale in a survey , you present participants with Likert-type questions or statements, and a continuum of items, usually with five or seven possible responses, to capture their degree of agreement.

Individual Likert-type questions are generally considered ordinal data , because the items have clear rank order, but don’t have an even distribution.

Overall Likert scale scores are sometimes treated as interval data. These scores are considered to have directionality and even spacing between them.

The type of data determines what statistical tests you should use to analyse your data.

A questionnaire is a data collection tool or instrument, while a survey is an overarching research method that involves collecting and analysing data from people using questionnaires.

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Top 10 Survey Report Templates With Samples and Examples

Top 10 Survey Report Templates With Samples and Examples

Nawsheen Muzamil

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Surveying is a method of deducing results from opinions. In vogue for around two centuries since 1838, the technique involves asking volunteers to respond to a questionnaire. After answering this survey form , which is often option-based, a general opinion is inferred, saved, and showcased via survey reports.

Today surveys are popular modes of communication in the offline and online world. Survey reports are what turn those questionnaires into information, knowledge, and wisdom that can be widely shared. A survey report helps people across professions assess subjects (people) on issues concerning geographies, demographics, and other areas of study. These reports are great at collecting feedback before and after big events. Being a one-to-many type of communication, surveys become powerful means of interacting with many subjects at once. 

The business world, in particular, makes good use of survey forms and reports. With its help, customers feel heard and businesses are able to improve customer satisfaction . Within organizations, surveys help leaders interact with their employees with fairness and in a manner that makes them feel valued. Survey forms and survey reports provide a voice to members at even the bottom of the organizational hierarchy as well, leading to the creation of a satisfied workforce.  Thus, fair decision-making results.

With survey reports proven to be such a valuable and versatile tool, SlideTeam has compiled its ten best survey report templates to understand behaviors, choices, and opinions of audiences, and then deduce from them. Use the information from these survey report templates, each of which is 100% editable and customizable, to make decisions, policies, designs, and changes for the better.

Template 1: Salary Survey Report PowerPoint Presentation Slides

Salary and compensation is often the source of conflict within organizations. Therefore, it is important to research industry standards and understand the expectations of your employees. Based on this salary survey report template, you can share the results of all surveys conducted to arrive at meaningful information. Analyze the total count of employees within your office space, across categories like full-time and part-time. Record data based on employee expectations, job positions, and performance and decide on the revisions, considering industry trends as well. You can even employ the content-ready questionnaire attached to this comprehensive PPT Presentation to create your survey report. Finally, you can share the interpretations, recommendations, and revised compensation based on this through analysis, again using our content-ready survey report templates of this all-encompassing PowerPoint Presentation Template. Download now.

Salary Survey Report Template

Download this template

Template 2: One-Page Customer Satisfaction Survey Product Results Presentation Report 

Share reports from a pre-conducted customer satisfaction survey with this one-page template. Prepare customer satisfaction reports of your business products and services for each individual customer with his survey report template. Mention top compliments and suggestions and depict it in percentage based on the customers surveyed. Share this valuable information using this all-in-one vibrant one-page report template. Download now.

One-Page Customer Satisfaction Survey Product Results

Template 3: Customer Satisfaction Survey Feedback Report Template for Ecommerce Website

Share information that a survey of your customers and website users reveals with this editable graphical angle-slide. Assess your customers’ satisfaction level by displaying the number of customers and their percentage with respect to visitors. Use this presentation template to showcase statistics on usability, ease of payment, product diversity, navigation, and design by tallying your customers’ ratings on them. Use color-coded charts and indexes to make this customer satisfaction survey report more understandable. The ratings scale is from highly-dissatisfied to highly-satisfied. Download now. 

Customer satisfaction survey feedback report for ecommerce website

Template 4: Employee Challenges Survey Report Presentation Background

Use this single-slide PPT Template to report employee challenges based on a previously conducted survey. Use Excel-linked pie-charts to present the overall data on communication problems, workplace harassment, discrimination, or other performance issues escalated within your organization. You can either categorize these challenges based on employee position, gender, or other workplace factors to determine how to approach and improve these. Download now. 

Employee Challenges Survey Report Presentation Backgrounds

Template 5: Target Audience Research Survey Report

Employe this editable survey report PPT Layout to report path-breaking research done in understanding target audiences. Report your knowledge of the age, gender, location, marital state, etc, with this content-ready PPT Design. You can add as many columns as you can based on the number of variables in which data is collected. Use this slide to tally product awareness, usability, customer satisfaction, and recommendation level that customers perceive for your business. You can then use this information to lead successful campaigns and create well-run, profitable business enterprises. Download now. 

Target audience research survey report

Template 6: Compare Key Survey Findings With Industry Highlights Salary Assessment Report

Use this single-slide PPT Template to share the key findings of a survey on salaries and increments conducted within your organization. Base this assessment on the survey findings to report numbers and percentages of employees’ salary compared to the market rate. Tally your employee’s satisfaction and attrition toward organization based on the compensation received, with the sharing of key survey findings. Finally, report and compare your increment rates for levels of employees within your organization by comparing it to your competitors. Determine if your compensation structure is appreciated among your employees, with this detailed salary and increment survey report template. Download now. 

Compare Key Survey Findings with Industry Highlights

Template 7: One-Page Employee Engagement Survey Results Presentation Report

Download this survey report template to share insights on the employee engagement based on a survey your organization conducted. Share data to compare and identify engaged employees from the ones who are dis-engaged. This data can also be arrived at, if the questions asked are thoughtful, sensitive and well-designed in terms of psychology. Once these status are complete, you can also present reasons for employees’ responses using the same questionnaire to enhance the experience and engagement of your staffers toward the company. Use this template to identify tools and training to revitalize the disengaged and boost their productivity in turn. Download now. 

One-Page Employee Engagement Survey Results

Template 8: Product Target Market Research Survey Result Reporting Dashboard

Grab this graphically powerful single-slide to report data on your product’s target market survey. Track and report desirability of your product ingredients to know the in-depth appeal of your products. Share data on demographics, in terms of age, gender, education, etc. You can share data conducted on a parallel new product concept survey to understand how acceptable your products are, and whether your customers are sticking to these. Report these valuable parameters with this readymade PPT Layout now.

Product target market research survey result reporting dashboard

Template 9: Project Management Life Cycle Stakeholders Survey Report Template

Create a project management lifecycle report based on a survey of stakeholders in it and its participants. Assess stages of the management cycle such as planning and execution, and report all questions asked in the survey. Then, record the percentage of opinions from strongly agree to strongly disagree and identify areas that need improvement. 

Project management life cycle stakeholders survey report

Template 10: Post-Event Overall Satisfaction Survey Report Template

Create a survey report card and customize it for all those who took part in the post-event survey. Personalize it with the individual's name, along with the ratings they shared for parameters listed in the survey in a brief manner. Report their suggestions and feedback about the event and use this information to finetune events. Grab now!

Post Event Overall Satisfaction Survey Report

Download this template 

With these survey report templates, arrive at conclusions faster and without major expenditure. Simply distribute these survey report templates offline via pamphlets or online via GoogleSlides and record opinions of audiences that matter.

PS: Price comparison will play a pivotal role in winning customers who consider affordability a major criteria of their shopping experience. With our dedicated PPT Templates presented in this blog , you can showcase price variability of your premium, in-demand products and how these score over your competitors.

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How to write great survey questions (with examples)

Learning how to write survey questions is both art and science. The wording you choose can make the difference between accurate, useful data and just the opposite. Fortunately, we’ve got a raft of tips to help.

Figuring out how to make a good survey that yields actionable insights is all about sweating the details. And writing effective questionnaire questions is the first step.

Essential for success is understanding the different types of survey questions and how they work. Each format needs a slightly different approach to question-writing.

In this article, we’ll share how to write survey questionnaires and list some common errors to avoid so you can improve your surveys and the data they provide.

Free eBook: The Qualtrics survey template guide

Survey question types

Did you know that Qualtrics provides 23 question types you can use in your surveys ? Some are very popular and used frequently by a wide range of people from students to market researchers, while others are more specialist and used to explore complex topics. Here’s an introduction to some basic survey question formats, and how to write them well.

Multiple choice

Familiar to many, multiple choice questions ask a respondent to pick from a range of options. You can set up the question so that only one selection is possible, or allow more than one to be ticked.

When writing a multiple choice question…

  • Be clear about whether the survey taker should choose one (“pick only one”) or several (“select all that apply”).
  • Think carefully about the options you provide, since these will shape your results data.
  • The phrase “of the following” can be helpful for setting expectations. For example, if you ask “What is your favorite meal” and provide the options “hamburger and fries”, “spaghetti and meatballs”, there’s a good chance your respondent’s true favorite won’t be included. If you add “of the following” the question makes more sense.

Asking participants to rank things in order, whether it’s order of preference, frequency or perceived value, is done using a rank structure. There can be a variety of interfaces, including drag-and-drop, radio buttons, text boxes and more.

When writing a rank order question…

  • Explain how the interface works and what the respondent should do to indicate their choice. For example “drag and drop the items in this list to show your order of preference.”
  • Be clear about which end of the scale is which. For example, “With the best at the top, rank these items from best to worst”
  • Be as specific as you can about how the respondent should consider the options and how to rank them. For example, “thinking about the last 3 months’ viewing, rank these TV streaming services in order of quality, starting with the best”

Slider structures ask the respondent to move a pointer or button along a scale, usually a numerical one, to indicate their answers.

When writing a slider question…

  • Consider whether the question format will be intuitive to your respondents, and whether you should add help text such as “click/tap and drag on the bar to select your answer”
  • Qualtrics includes the option for an open field where your respondent can type their answer instead of using a slider. If you offer this, make sure to reference it in the survey question so the respondent understands its purpose.

Also known as an open field question, this format allows survey-takers to answer in their own words by typing into the comments box.

When writing a text entry question…

  • Use open-ended question structures like “How do you feel about…” “If you said x, why?” or “What makes a good x?”
  • Open-ended questions take more effort to answer, so use these types of questions sparingly.
  • Be as clear and specific as possible in how you frame the question. Give them as much context as you can to help make answering easier. For example, rather than “How is our customer service?”, write “Thinking about your experience with us today, in what areas could we do better?”

Matrix table

Matrix structures allow you to address several topics using the same rating system, for example a Likert scale (Very satisfied / satisfied / neither satisfied nor dissatisfied / dissatisfied / very dissatisfied).

When writing a matrix table question…

  • Make sure the topics are clearly differentiated from each other, so that participants don’t get confused by similar questions placed side by side and answer the wrong one.
  • Keep text brief and focused. A matrix includes a lot of information already, so make it easier for your survey-taker by using plain language and short, clear phrases in your matrix text.
  • Add detail to the introductory static text if necessary to help keep the labels short. For example, if your introductory text says “In the Philadelphia store, how satisfied were you with the…” you can make the topic labels very brief, for example “staff friendliness” “signage” “price labeling” etc.

Now that you know your rating scales from your open fields, here are the 7 most common mistakes to avoid when you write questions. We’ve also added plenty of survey question examples to help illustrate the points.

Likert Scale Questions

Likert scales are commonly used in market research when dealing with single topic survyes. They're simple and most reliable when combatting survey bias . For each question or statement, subjects choose from a range of possible responses. The responses, for example, typically include:

  • Strongly agree
  • Strongly disagree

7 survey question examples to avoid.

There are countless great examples of writing survey questions but how do you know if your types of survey questions will perform well? We've highlighted the 7 most common mistakes when attempting to get customer feedback with online surveys.

Survey question mistake #1: Failing to avoid leading words / questions

Subtle wording differences can produce great differences in results. For example, non-specific words and ideas can cause a certain level of confusing ambiguity in your survey. “Could,” “should,” and “might” all sound about the same, but may produce a 20% difference in agreement to a question.

In addition, strong words such as “force” and “prohibit” represent control or action and can bias your results.

Example: The government should force you to pay higher taxes.

No one likes to be forced, and no one likes higher taxes. This agreement scale question makes it sound doubly bad to raise taxes. When survey questions read more like normative statements than questions looking for objective feedback, any ability to measure that feedback becomes difficult.

Wording alternatives can be developed. How about simple statements such as: The government should increase taxes, or the government needs to increase taxes.

Example: How would you rate the career of legendary outfielder Joe Dimaggio?

This survey question tells you Joe Dimaggio is a legendary outfielder. This type of wording can bias respondents.

How about replacing the word “legendary” with “baseball” as in: How would you rate the career of baseball outfielder Joe Dimaggio? A rating scale question like this gets more accurate answers from the start.

Survey question mistake #2: Failing to give mutually exclusive choices

Multiple choice response options should be mutually exclusive so that respondents can make clear choices. Don’t create ambiguity for respondents.

Review your survey and identify ways respondents could get stuck with either too many or no single, correct answers to choose from.

Example: What is your age group?

What answer would you select if you were 10, 20, or 30? Survey questions like this will frustrate a respondent and invalidate your results.

Example: What type of vehicle do you own?

This question has the same problem. What if the respondent owns a truck, hybrid, convertible, cross-over, motorcycle, or no vehicle at all?

Survey question mistake #3: Not asking direct questions

Questions that are vague and do not communicate your intent can limit the usefulness of your results. Make sure respondents know what you’re asking.

Example: What suggestions do you have for improving Tom’s Tomato Juice?

This question may be intended to obtain suggestions about improving taste, but respondents will offer suggestions about texture, the type of can or bottle, about mixing juices, or even suggestions relating to using tomato juice as a mixer or in recipes.

Example: What do you like to do for fun?

Finding out that respondents like to play Scrabble isn’t what the researcher is looking for, but it may be the response received. It is unclear that the researcher is asking about movies vs. other forms of paid entertainment. A respondent could take this question in many directions.

Survey question mistake #4: Forgetting to add a “prefer not to answer” option

Sometimes respondents may not want you to collect certain types of information or may not want to provide you with the types of information requested.

Questions about income, occupation, personal health, finances, family life, personal hygiene, and personal, political, or religious beliefs can be too intrusive and be rejected by the respondent.

Privacy is an important issue to most people. Incentives and assurances of confidentiality can make it easier to obtain private information.

While current research does not support that PNA (Prefer Not to Answer) options increase data quality or response rates, many respondents appreciate this non-disclosure option.

Furthermore, different cultural groups may respond differently. One recent study found that while U.S. respondents skip sensitive questions, Asian respondents often discontinue the survey entirely.

  • What is your race?
  • What is your age?
  • Did you vote in the last election?
  • What are your religious beliefs?
  • What are your political beliefs?
  • What is your annual household income?

These types of questions should be asked only when absolutely necessary. In addition, they should always include an option to not answer. (e.g. “Prefer Not to Answer”).

Survey question mistake #5: Failing to cover all possible answer choices

Do you have all of the options covered? If you are unsure, conduct a pretest version of your survey using “Other (please specify)” as an option.

If more than 10% of respondents (in a pretest or otherwise) select “other,” you are probably missing an answer. Review the “Other” text your test respondents have provided and add the most frequently mentioned new options to the list.

Example: You indicated that you eat at Joe's fast food once every 3 months. Why don't you eat at Joe's more often?

There isn't a location near my house

I don't like the taste of the food

Never heard of it

This question doesn’t include other options, such as healthiness of the food, price/value or some “other” reason. Over 10% of respondents would probably have a problem answering this question.

Survey question mistake #6: Not using unbalanced scales carefully

Unbalanced scales may be appropriate for some situations and promote bias in others.

For instance, a hospital might use an Excellent - Very Good - Good - Fair scale where “Fair” is the lowest customer satisfaction point because they believe “Fair” is absolutely unacceptable and requires correction.

The key is to correctly interpret your analysis of the scale. If “Fair” is the lowest point on a scale, then a result slightly better than fair is probably not a good one.

Additionally, scale points should represent equi-distant points on a scale. That is, they should have the same equal conceptual distance from one point to the next.

For example, researchers have shown the points to be nearly equi-distant on the strongly disagree–disagree–neutral–agree–strongly agree scale.

Set your bottom point as the worst possible situation and top point as the best possible, then evenly spread the labels for your scale points in-between.

Example: What is your opinion of Crazy Justin's auto-repair?

Pretty good

The Best Ever

This question puts the center of the scale at fantastic, and the lowest possible rating as “Pretty Good.” This question is not capable of collecting true opinions of respondents.

Survey question mistake #7: Not asking only one question at a time

There is often a temptation to ask multiple questions at once. This can cause problems for respondents and influence their responses.

Review each question and make sure it asks only one clear question.

Example: What is the fastest and most economical internet service for you?

This is really asking two questions. The fastest is often not the most economical.

Example: How likely are you to go out for dinner and a movie this weekend?

Dinner and Movie

Dinner Only

Even though “dinner and a movie” is a common term, this is two questions as well. It is best to separate activities into different questions or give respondents these options:

5 more tips on how to write a survey

Here are 5 easy ways to help ensure your survey results are unbiased and actionable.

1. Use the Funnel Technique

Structure your questionnaire using the “funnel” technique. Start with broad, general interest questions that are easy for the respondent to answer. These questions serve to warm up the respondent and get them involved in the survey before giving them a challenge. The most difficult questions are placed in the middle – those that take time to think about and those that are of less general interest. At the end, we again place general questions that are easier to answer and of broad interest and application. Typically, these last questions include demographic and other classification questions.

2. Use “Ringer” questions

In social settings, are you more introverted or more extroverted?

That was a ringer question and its purpose was to recapture your attention if you happened to lose focus earlier in this article.

Questionnaires often include “ringer” or “throw away” questions to increase interest and willingness to respond to a survey. These questions are about hot topics of the day and often have little to do with the survey. While these questions will definitely spice up a boring survey, they require valuable space that could be devoted to the main topic of interest. Use this type of question sparingly.

3. Keep your questionnaire short

Questionnaires should be kept short and to the point. Most long surveys are not completed, and the ones that are completed are often answered hastily. A quick look at a survey containing page after page of boring questions produces a response of, “there is no way I’m going to complete this thing”. If a questionnaire is long, the person must either be very interested in the topic, an employee, or paid for their time. Web surveys have some advantages because the respondent often can't view all of the survey questions at once. However, if your survey's navigation sends them page after page of questions, your response rate will drop off dramatically.

How long is too long?  The sweet spot is to keep the survey to less than five minutes. This translates into about 15 questions. The average respondent is able to complete about 3 multiple choice questions per minute. An open-ended text response question counts for about three multiple choice questions depending, of course, on the difficulty of the question. While only a rule of thumb, this formula will accurately predict the limits of your survey.

4. Watch your writing style

The best survey questions are always easy to read and understand. As a rule of thumb, the level of sophistication in your survey writing should be at the 9th to 11th grade level. Don’t use big words. Use simple sentences and simple choices for the answers. Simplicity is always best.

5. Use randomization

We know that being the first on the list in elections increases the chance of being elected. Similar bias occurs in all questionnaires when the same answer appears at the top of the list for each respondent. Randomization corrects this bias by randomly rotating the order of the multiple choice matrix questions for each respondent.

While not totally inclusive, these seven survey question tips are common offenders in building good survey questions. And the five tips above should steer you in the right direction.

Focus on creating clear questions and having an understandable, appropriate, and complete set of answer choices. Great questions and great answer choices lead to great research success. To learn more about survey question design, download our eBook, The Qualtrics survey template guide or get started with a free survey account with our world-class survey software .

Sarah Fisher

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COMMENTS

  1. How to Write a Survey Report (with Pictures)

    If you don't need a specific style, make sure that the formatting for the paper is consistent throughout. Use the same spacing, font, font size, and citations throughout the paper. 3. Adopt a clear, objective voice throughout the paper. Remember that your job is to report the results of the survey.

  2. How to Make a Survey Report: Complete Guide

    Present the key findings of the survey in a clear and organized manner. Use charts, graphs, and tables to visualize the data effectively. Ensure that the findings are presented in a logical sequence, making it easy for readers to follow the narrative. The survey findings section is the heart of the report, where the raw data collected during ...

  3. How to Write a Complete Survey Report

    Completion rate. The completion rate is the number of questions answered divided by the total number of questions in your survey. If you have a survey of 12 questions but most respondents only answered 6 of those, you have a completion rate of 50%. Depending on the survey tool you use, the completion rate can indicate many things.

  4. How to write a survey report

    Tips for an effective survey report. Here are a few best practices for creating a quality survey report: Start with an introduction. Set the tone by explaining the purpose of the survey. Provide context for the information you're presenting. Use visualizations. Images and graphs are an effective way to tell a story.

  5. How to Create a Survey Results Report (+7 Examples to Steal)

    A great report will increase the impact of your survey results and encourage more readers to engage with the content. Create Your Survey Now. In This Article. 1. Use Data Visualization. 2. Write the Key Facts First. 3. Write a Short Survey Summary.

  6. An ultimate guide to survey report: Best practices & tools

    You can get the survey reports you created on forms.app easily from the statistics page. Here is how to create the graphics for your survey report on forms.app. 1 - Sign in or create a forms.app account: You can get the report graph of your survey that you created with just a few clicks, without writing code on forms.app. First, you can log ...

  7. How To Create A Survey Report? Complete Guide (2024)

    Steps For Creating A Survey Report. Step 1. Create A Questionnaire. A survey questionnaire is an instrument that you can use to collect data from your respondents and is considered a prominent sign of conducting a good survey report. This step consists of a list of questions, which you ask your respondents to answer.

  8. Survey report examples with informative visuals

    Here are some examples: Completion rate: This refers to the average number of questions answered divided by the total number of questions in the survey. The completion rate is an indicator of how respondents felt about the questions in the survey. Number of responses: This can refer to the number of individual responses or to the number of ...

  9. How to Create a Survey Report in 5 Steps

    Step 4 - Beautify Your Survey. After adding the required form field to your survey, the next step is to make it attractive to respondents. Formplus has some built-in customization features that can be used to create a beautiful survey. This option allows you to add colours, fonts, images, backgrounds, etc.

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    10. Consider professional writing services. Writing a survey results paper can be challenging, and having a professional help college students like you to write academic papers can make a major difference. You can find survey report samples and writing examples on the internet.

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    Choose your chart types: The first step is to select the right chart type for your data based on the type of question asked. No one chart fits all types of data. Choose a chart that clearly displays each of your data points ' stories in the most appropriate way. Column/bar graphs: Great for comparing categories.

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    How you report your survey or voice of customer analysis is an oft-sidelined part of the process, but it's critical to get right. Well-presented data can inspire customer-centric thinking and faster action. You should spend a good proportion of your time in the interpretation, design and presentation stage of analysis, and to the best of your ...

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    1. Click on the "Present Results" tab in your survey homepage. 2. Select the "New Dashboard" button at the center of the page or click "New" and then "Dashboard.". 3. SurveyMonkey will automatically send you to the Analyze tab of your survey to identify questions you're interested in adding to your dashboard.

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    1. Make it visual. You can present data in a visual form, such as a chart or graph, or put it into a tabular form so it's easy for people to see the relationships between variables in your crosstab analysis. Choose a graphic format that best suits your data type and clearly shows the results to the untrained eye.

  16. Doing Survey Research

    Survey research means collecting information about a group of people by asking them questions and analysing the results. To conduct an effective survey, follow these six steps: Determine who will participate in the survey. Decide the type of survey (mail, online, or in-person) Design the survey questions and layout. Distribute the survey.

  17. Survey Research

    Statistical analysis is usually conducted using programs like SPSS or Stata. The same set of survey data can be subject to many analyses. Step 6: Write up the survey results. Finally, when you have collected and analyzed all the necessary data, you will write it up as part of your thesis, dissertation, or research paper.

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    7. Speak your respondent's language. This tip goes hand in hand with many others in this guide - it's about making language only as complex or as detailed as it needs to be when conducting great surveys. Create surveys that use language and terminology that your respondents will understand.

  19. Top 10 Survey Report Templates With Samples and Examples

    Template 5: Target Audience Research Survey Report. Form. Employe this editable survey report PPT Layout to report path-breaking research done in understanding target audiences. Report your knowledge of the age, gender, location, marital state, etc, with this content-ready PPT Design.

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    For example, "With the best at the top, rank these items from best to worst". Be as specific as you can about how the respondent should consider the options and how to rank them. For example, "thinking about the last 3 months' viewing, rank these TV streaming services in order of quality, starting with the best".

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    Writing for reports. The purpose of report writing is to communicate the findings of the research. The report should tell the whole story — what the objectives of the research were, how the data were collected, what the data say and what the implications of the findings are. Every individual has their own style of writing.

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    The results are back from your online surveys. Now it's time to tap the power of survey data analysis to make sense of the results and present them in ways that are easy to understand and act on.After you've collected statistical survey results and have a data analysis plan, it's time to begin the process of calculating survey results you got back.

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    Sign up for a free Jotform account at: https://link.jotform.com/xrpx87Z6NR Conducting surveys is a great way to gather insight and feedback from your target ...